Allegiant Air (Las Vegas), as well as three other international airlines, have begun operational trials of Allegiant Systems’ FlyDesk Cabin solution, which digitizes manuals, automates reporting and offers secure communication tools using Apple iPad® hardware. Using more than 200 iPads at the four airlines, FlyDesk Cabin creates a “paperless” operation, cutting back on unnecessary weight, facilitates accuracy of manuals and improves efficiency, while decreasing operational costs.
The four-week trial began on December 3 and will help define the operational benefits that mobile technology brings to the airlines’ cabin crew members. Crew members at each airline are using the advanced paperless workspace function of FlyDesk Cabin to improve customer service and productivity, while streamlining operational processes and increasing revenue opportunities.
The trial, which includes airlines in Europe and Central America , includes the advanced use of digital manuals and has demonstrated the multi-lingual capacity of the system. As part of the trial service, Allegiant Systems has also included training, hardware logistics and ongoing support services to the airlines.
In addition to the reporting and paperless functionality of FlyDesk Cabin, Allegiant Air also launched a new, integrated FlyDesk Buy-on-Board application, which allows the cabin crew to use the same iPad to process onboard customer purchases.
The initial hardware deployment and training has been completed successfully and thus far, the response from in-flight crews at all four airlines has been positive. The trial continues until the end of 2012, at which time the full results of the trials will be available.
According to the airline, FlyDesk Cabin is the first of several flyServices offered within the FlyDesk mobile platform by Allegiant Systems, all of which will offer increased efficiency for airlines, with faster deployment, effortless scaling and continuous support.