United Airlines (Chicago) today unveiled a new wide body aircraft maintenance hangar at Newark Liberty International Airport.
United invested $35 million to construct the facility, which will help support the airline’s widebody aircraft, including the Boeing 787 Dreamliner and the Airbus A350 XWB, which United will begin flying in 2018. The hangar also expands United’s maintenance capability for widebodies by 33 percent at Newark Liberty.
United has more than 13,000 employees in the New York metropolitan area, 700 of whom are dedicated to technical operations and maintenance at Newark Liberty. Construction of the 90,000-square-foot hangar also had a significant economic impact on the region, as more than 600 local workers helped build the facility.
In November 2013, United also completed construction of a 125,000-square-foot maintenance hangar at Washington Dulles International Airport. Together with this new hangar at Newark, United has significantly increased its maintenance capabilities on the East Coast.
United Airlines (Chicago) is adding new summer seasonal flights to the Caribbean. The carrier will start weekly Houston (Bush Intercontinental)-Aruba (Boeing 737) and twice-weekly Washington (Dulles)-Nassau (CRJ700) flights from June 5 through August 18 per Airline Route. In addition, Newark-Santiago (Dominican Republic) (Boeing 737) route will be resumed for the same period as a daily service.
Copyright Photo: Bruce Drum/AirlinersGallery.com. Boeing 737-924 ER N34455 (msn 41743) departs from runway 27R at Fort Lauderdale-Hollywood International Airport.
United Airlines to introduce the Boeing 787-9 internationally from Los Angeles to Melbourne, Australia on October 26
United Airlines (Chicago) today announced that it will introduce nonstop flights between its hub at Los Angeles International Airport and Melbourne, Australia, effective on October 26, 2014 (westbound), subject to government approval. The airline will fly the route six times weekly with new Boeing 787-9 Dreamliner aircraft. United is the North American launch customer for the 787-9, and this will be its first international deployment of the aircraft type.
Flight UA 98 will depart Los Angeles at 10:30 p.m. (2230) daily except Tuesday and Thursday and arrive in Melbourne at 9:15 a.m. (0915) two days later (all times local). On Thursday, flight UA 98 will depart Los Angeles at 9:30 p.m. (2130) and arrive in Melbourne at 8:15 a.m. (0815) two days later (all times local). The flights to Melbourne will not operate on Tuesdays.
On the return, flight UA 99 will depart Melbourne at 11:15 a.m. (1115) daily except Thursday and Saturday and arrive at Los Angeles International Airport at 6:50 a.m. (0650) the same day. On Saturday, flight UA 99 will depart Melbourne at 3:15 p.m. (1515) and arrive in Los Angeles at 10:50 a.m.(1050) the same day. The flights to Los Angeles will not operate on Thursday.
Flying times will be approximately 15 hours, 45 minutes westbound, and 14 hours, 35 minutes eastbound.
Sydney Schedule Changes
With the launch of nonstop Los Angeles-Melbourne service, United will end service between Melbourne and Sydney. The airline will seek to retime its daily departures from San Francisco and Los Angeles to Sydney in order to allow a greater range of connections beyond the hubs and to provide more convenient arrival times for customers on connecting flights from Sydney to New York and other East Coast destinations.
Onboard Products and Services
The Boeing 787-9 aircraft operating the new Los Angeles-Melbourne service will offer a total of 252 seats – 48 in United BusinessFirst and 204 in United Economy, including 63 Economy Plus seats with added legroom and increased personal space.
United BusinessFirst offers a superior business-class service. The BusinessFirst flat-bed seat reclines 180 degrees and features an on-demand entertainment system with touch-screen monitors. BusinessFirst amenities include power outlets, USB ports and multi-course meals with complimentary premium wines and spirits.
Economy Plus seats offer up to five inches of extra legroom, and both Economy Plus and United Economy seats feature adjustable headrests, power outlets and personal seat-back monitors delivering a multi-channel inflight entertainment system on demand.
Boeing 787 Dreamliner
The 787 Dreamliner is revolutionizing the flying experience for United customers and crews while delivering unprecedented operating efficiency, comfort and lower emissions. Customers experience greater comfort with improved lighting, bigger windows, larger overhead bins, lower cabin altitude and enhanced ventilation systems, among other passenger-friendly features. The aircraft’s use of lightweight composites, together with its modern engines and improved aerodynamic design, allow it to fly farther, faster and more efficiently than similar-sized conventional aircraft.
United is the 787 North American launch customer and now has nine Dreamliners in its fleet. The airline has a further 56 Dreamliners on order and expects to take delivery of five more from Boeing, including its first two 787-9s, by the end of 2014.
United in Australia
United started service to Australia in 1979 and today operates more flights to more destinations in Australia than any other U.S. carrier, with daily flights from its San Francisco and Los Angeles hubs to Sydney and Melbourne and twice-weekly service to Cairns from Guam. The airline will begin introducing Boeing 777-200 aircraft to replace Boeing 747-400s on its trans-Pacific services to Australia at the end of March 2014.
Copyright Photo: Michael B. Ing/AirlinersGallery.com. United currently operates the original 787-8. 787-8 N27908 (man 36400) departs from Los Angeles International Airport.
United Airlines (Chicago) yesterday operated a Boeing 737-800 aircraft freshly retrofitted with new Aviation Partners Boeing Split Scimitar Winglets. The pictured Boeing 737-824 N37277 (man 31595) took to the skies yesterday (February 18), marking the first commercial flight worldwide to operate with the advanced winglet technology. United flight 1273 on Tuesday, February 18 took off from the airline’s Houston (Bush Intercontinental) hub and flew to Los Angeles. The airline installed the innovative winglets on the Boeing 737-800 after the FAA approved the technology made by Aviation Partners Boeing (APB) earlier this month.
This new winglet design demonstrates significant aircraft drag reduction over the basic Blended Winglet configuration United uses on its current fleet. Using a newly patented design, the program retrofits United’s Boeing Next Generation 737 Blended Winglets by replacing the aluminum winglet tip cap with a new aerodynamically shaped “Scimitar”™ winglet tip cap and by adding a new Scimitar-tipped ventral strake. The new design will reduce fuel consumption by up to 2 percent per aircraft.
Last year, United served as the launch customer for the Split Scimitar winglet when it made a firm commitment with APB to retrofit its 737-800 and 737-900 ER aircraft.
United currently has more than 350 aircraft fitted with advanced blended winglet technology. Once the Split Scimitar Winglets installation is complete, the combined winglet technology on United’s 737, 757 and 767 fleet is expected to save the airline more than 65 million gallons of fuel a year, equivalent to more than 645,000 metric tons of carbon dioxide and$200 million per year in jet fuel costs. The savings from the Split Scimitar Winglets will contribute to United’s overall fuel-savings initiative to reduce its fuel costs by $1 billion by 2017.
Copyright Photos: United Airlines. United technicians at Orlando International Airport install the new Split Scimitar Winglet on a Boeing 737-800 on February 16, 2014. United is the first airline in the world to operate commercial service with the innovative winglet technology.
United Airlines (Chicago) will introduce the first Embraer 175 (ERJ 175) on two routes from its Chicago O’Hare hub in May.
United Express ERJ 175 inaugural flight will be launched on May 17 between Chicago (O’Hare) and Washington (Reagan National). Two days later, the new type will be introduced between Chicago (O’Hare) and Boston according to USA Today.
SkyWest, Inc. announced in May 2013 it had entered into a Capacity Purchase Agreement (CPA) with United Airlines, Inc. to operate 40 new Embraer 175 (ERJ 175) dual-class regional jet aircraft. The CPA with United has a term of 12 years and SkyWest will operate under terms and conditions similar to its existing agreements with United.
SkyWest has determined that these 40 regional jet aircraft will be operated by SkyWest Airlines, Inc. (St. George), a wholly-owned subsidiary of SkyWest. Under the agreement, it is anticipated that the 40 aircraft will be introduced into service in the second quarter of 2014, with deliveries continuing to mid-2015. The aircraft will be configured with 76-seats in dual-class.
SkyWest, Inc. also announced it has entered into an agreement with Embraer for the purchase of 100 new Embraer 175 dual-class regional jet aircraft. Of the 100 aircraft, 40 are considered firm deliveries and the remaining 60 aircraft are considered conditional until SkyWest enters into capacity purchase agreements with other major airlines to operate the aircraft. Deliveries for the 40 firm aircraft are anticipated to begin in the second quarter of 2014 and continue through mid 2015. The aircraft will be configured in 76 seats in dual-class. The agreement also includes options for an additional 100 ERJ 175 aircraft and would be valued at $8.3 billion if all 200 aircraft are ordered. The initial 40 firm aircraft outlined above will be operated by SkyWest Airlines, Inc.
Previously in April 2013 United Airlines announced an agreement to add 30 Embraer ERJ 175 regional jets to the United Express fleet. Under an agreement with Embraer, United will purchase the aircraft with deliveries in 2014 and 2015.
United also secured options for 40 additional aircraft.
The Embraer ERJ 175 is the first 76-seat regional jet aircraft in the United Express fleet. The aircraft will be configured with 12 United First, 16 Economy Plus and 48 United Economy seats. The design of the aircraft will result in more personal space for customers with wider seats and aisles than those on the 50-seat aircraft. The aircraft can accommodate standard carry-on bags, resulting in more convenience for customers.
As United inducts the new aircraft into the United Express fleet, the company will remove some of the older 50-seat regional jets in the fleet. The E175s will consume 10 percent less fuel per seat and will have less CO2 emissions per seat than the 50-seat aircraft they replace.
Image: United Airlines.
United Airlines (Chicago) today announced plans to operate flights between its Newark Liberty International Airport hub and Santiago in the Dominican Republicin the summer of 2014. The flights are subject to government approval.
United plans to introduce daily service, utilizing Boeing 737-900 aircraft, leaving Newark Liberty at 9:00 a.m. (0900) and arriving in Santiago at 12:55 p.m. (1255). The return flight will depart Santiago at 1:50 p.m. (1350), arriving at Newark Liberty at 5:55 p.m. (1755) The service will open for sale once regulatory approval is granted. The new service will be timed to provide roundtrip connectivity with Washington, D.C., and Chicago (O’Hare).
In the Dominican Republic, United offers flights from Newark to Santo Domingo, Punta Cana and Puerto Plata and on a seasonal basis from Chicago (O’Hare) and Washington (Dulles), to Punta Cana. Details of the new flight will be announced once the service is approved.
Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 737-924 N79402 (msn 30119) climbs away quickly from the runway at Los Angeles International Airport.
United Airlines (Chicago) in June will add four new United Express routes from the Chicago (O’Hare) hub per Airline Route. Daily Chicago-Bangor flights will be added on June 5 as an United Express (CRJ700) route along with Chicago-Erie (ERJ 145) and Chicago-Flint (ERJ 145) on the same day.
Finally on June 22, United Express service will be added to Cody, Wyoming with a weekly flight (CRJ700).
Copyright Photo: Michael B. Ing/AirlinersGallery.com. Bombardier CRJ700 (CL-600-2C10) N744SK (msn 10200) of SkyWest Airlines climbs away from Los Angeles International Airport.
United Airlines (Chicago) and the Association of Flight Attendants (AFA) have agreed to advert all involuntary furloughs. The AFA issued this statement: The Association of Flight Attendants-CWA (AFA), representing over 25,000 Flight Attendants at United Airlines, announced an agreement with United management that averts involuntary furloughs at the world’s leading airline through improved voluntary options. The mutual agreement between AFA and management also provides employment for Flight Attendants originally slated to lose their jobs by offering an enhanced crossover agreement to pre-merger Continental Airlines. In other news, United will end the Washington (Dulles)-San Salvador route on March 31 per Airline Route. The route is currently operated three days a week with Boeing 737-800s. Additionally the carrier will launch daily summer United Express service between the Denver hub and Sun Valley, Idaho from July 2 through September 22 with Bombardier CRJ700s.
Copyright Photo: Brian McDonough/AirlinersGallery.com. Boeing 737-824 N26210 (msn 28770) in the Star Alliance colors arrives at the Washington (Dulles) hub.
Aviation Partners Boeing (APB) (Seattle) has announced it has received Supplemental Type Certification (STC) from the FAA for Split Scimitar Winglets to be installed on Boeing 737-800 aircraft. According to the company, “the Split Scimitar Winglet program is the culmination of a five-year design effort using the latest computational fluid dynamic technology to redefine the aerodynamics of the Blended Winglet into an all-new Split Scimitar Winglet. The unique feature of the Split Scimitar Winglet is that it uses the existing Blended Winglet structure, but adds new strengthened spars, aerodynamic scimitar tips, and a large ventral strake.”
APB will develop and certify the Split Scimitar Winglet modification for all of the Boeing 737-700, 800 and 900 series aircraft including Boeing Business Jets. APB expects to start certification flight testing on the 737-900ER in mid-February achieving certification by late July 2014.
APB’s Split Scimitar Winglet program is the most successful product launch in its history. Since launching the program early last year, APB has now taken orders and options for 1,461 Split Scimitar Winglet systems. Over the last 10 years, APB has sold more than 7,000 Blended Winglet Systems. 5,300 Blended Winglet Systems are now in service with over 200 airlines in more than 100 countries. APB estimates that Blended Winglets have saved airlines worldwide 4.1 billion gallons of jet fuel to-date thus eliminating over 43 million tons of carbon dioxide emissions.
Aviation Partners Boeing is a Seattle based joint venture of Aviation Partners, Inc. and The Boeing Company.
Copyright Photo: PR Newswire. United Airlines‘ Boeing 737-824 N37277 (msn 31595) is the test and certification airplane. United put the first aircraft with Split Scimitar Winglets into revenue service of February 18, 2014 between the Houston (Bush Intercontinental Airport) hub and Los Angeles as flight UA 1273.
United Airlines (Chicago) is reported to be on the verge of de-hubbing its struggling Cleveland Hopkins International Airport hub according to this report by WKYC. According to the report, a majority of the current routes routes will be dropped. CEO Jeff Smisek is quoted as saying the CLE hub is losing money and the losses cannot be sustained. A press conference is scheduled for tomorrow by Mayor Frank G. Jackson.
Read the full report: CLICK HERE
Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 737-924 N71411 (msn 30128) climbs away from the runway at Chicago’s O’Hare International Airport.
United’s Current Domestic Route Map (CLE has always been in the shadow of the large Chicago O’Hare hub):
United Airlines (Chicago) is renewing its pledge to reduce its environmental impact through its Eco-Skies program. The airline has put into service this month a new Boeing 737-924 ER (N75432, msn 32835) with special “Eco-Skies” markings.
In 2013, United Airlines honored Earth Month by announcing its new goal to save 85 million gallons of fuel in 2013, equivalent to 828,750 metric tons of CO2 or roughly $275 million dollars at current fuel prices. Fuel is the airline’s single largest expense and its primary focus environmentally, and the company has several initiatives in place that will allow it to achieve its fuel efficiency goal.
“We are committed to reducing our fuel consumption and our environmental footprint,” said United’s Chairman, President and Chief Executive Officer Jeff Smisek. “I am proud of the actions we take every day throughout the year that help shape a more sustainable future for our customers, our co-workers and the communities we serve.”
United has already improved its fuel efficiency by 32 percent since 1994 through programs such as improved flight planning, single engine taxiing, lighter products onboard, and use of ground power instead of the onboard auxiliary power unit to save fuel and reduce carbon emissions while aircraft are parked.
The airline is also investing in a modern, fuel-efficient fleet to replace less fuel-efficient aircraft. In 2012, United ordered 150 brand-new Boeing 737 narrowbody aircraft powered by fuel-efficient CFM engines. In addition to purchasing new aircraft, United is also improving the performance of its current fleet. The airline was the launch customer for the new Split Scimitar winglet, which is an advanced and improved winglet for the 737 Next-Gen aircraft and helps the aircraft consume up to 25 percent less fuel per seat than the 737-500 aircraft the company is retiring. United already has other winglets installed on more than 300 of its aircraft, including its entire Boeing 737 fleet and many of its 757 and 767 aircraft. Winglets reduce drag on the aircraft, ultimately reducing fuel burn and carbon emissions by up to five percent.
United’s fuel savings initiatives are part of the company’s larger commitment to environmental sustainability under its Eco-Skies program.
United has a genuine commitment to responsible actions that reduce its impact on the environment through its Eco-Skies program. Eco-Skies is designed to make a positive impact on the environment – in the air, on the ground, at United’s facilities, with its business partners and across communities the airline serves.
Highlights of United’s Eco-Skies program include:
- United operated the first U.S. passenger biofuel flight powered with a mixture of renewable algae-derived jet fuel and conventional jet fuel, and signed letters of intent to negotiate the purchase of more than 50 million gallons of sustainable biofuels.
- United launched the Eco-Grants initiative which provides $50,000 cash grants to 10 local environmental organizations that the airline’s employees volunteer with in their communities, with volunteer projects starting this month and taking place throughout the country.
- United spearheaded the Midwest Aviation Sustainable Biofuels Initiative (MASBI), in partnership with Boeing, Honeywell’s UOP, the Chicago Department of Aviation and the Clean Energy Trust, to advance commercialization of cost-competitive aviation biofuels.
- More than 24% percent of United’s ground equipment fleet is electric or alternatively fueled.
- During the last six years, United recycled more than 20 million pounds of cans, paper and plastic items from waste generated inflight and at its facilities resulting in a net reduction of 28,700 metric tons of carbon emissions – or an equivalent of removing over 5,000 cars from the road over that same time period.
- Eco-Teams, comprised of cross-divisional representatives, are at every hub and major facility.
- United’s enhanced carbon offset program allows its customers to calculate and offset the carbon footprint associated with their air travel and cargo shipments.
For more information on United’s environmental commitment, visit www.united.com/ecoskies.
Copyright Photo: Mark Durbin/AirlinersGallery.com. Boeing 737-924 ER N75432 pushes back from the gate at the San Francisco hub yesterday (January 25) in the new markings. Per seat, the new dash 900 model (replacing older types) is the most fuel-efficient 737 ever built.
United Airlines (Chicago) today reported full-year 2013 net income of $1.084 billion, an increase of 84 percent year-over-year, or $2.84 per diluted share, excluding $513 million of special charges. Including special charges, UAL reported full-year 2013 net income of $571 million, or $1.53 per diluted share. UAL reported fourth-quarter 2013 net income of $298 million, or $0.78 per diluted share, excluding $158 million of special charges. Including special charges, UAL reported fourth-quarter 2013 net income of $140 million, or$0.37 per diluted share.
- UAL earned a 10.0 percent return on invested capital in 2013.
- UAL generated $38.3 billion of revenue in 2013, an increase of 3.0 percent year-over-year.
- United’s consolidated passenger revenue per available seat mile (PRASM) increased 3.1 percent in 2013 compared to 2012.
- Full-year 2013 consolidated unit costs (CASM), holding fuel rate and profit sharing constant and excluding special charges and third-party business expense, increased 3.8 percent year-over-year on a consolidated capacity reduction of 1.4 percent. Full-year 2013 consolidated CASM increased 1.2 percent year-over-year.
- UAL ended 2013 with $6.1 billion in unrestricted liquidity.
- Employees earned $190 million in profit sharing for full-year 2013, which will be distributed on Feb. 14.
- For the 10th consecutive year, readers of Global Traveler magazine voted United’s MileagePlus program the Best Frequent-Flyer program.
“We significantly improved our operations, customer service and financial results in 2013 thanks to the outstanding work of the United team,” said Jeff Smisek, UAL’s chairman, president and chief executive officer. “Our goals for 2014 are to provide even more reliable operations, great customer service and materially better financial performance.”
Fourth-Quarter Revenue and Capacity
For the fourth quarter of 2013, total revenue was $9.3 billion, an increase of 7.2 percent year-over-year. Fourth-quarter consolidated passenger revenue increased 5.9 percent to $8.0 billion, compared to the same period in 2012. Other revenue in the fourth quarter increased 22.2 percent year-over-year to $1.1 billion, in large part due to an agreement to sell jet fuel to a third party. Ancillary revenue per passenger in the fourth quarter increased 15 percent year-over-year to nearly $21 per passenger. Fourth-quarter cargo revenue decreased 9.5 percent versus the fourth quarter of 2012 to $220 million.
Consolidated revenue passenger miles (RPMs) increased 2.7 percent on a consolidated capacity (available seat miles) increase of 2.6 percent year-over-year for the fourth quarter, resulting in a fourth-quarter consolidated load factor of 82.4 percent.
Fourth-quarter 2013 consolidated PRASM increased 3.2 percent compared to the same period in 2012. Consolidated yield for the fourth quarter of 2013 increased 3.0 percent year-over-year.
“Our employees delivered improved operational performance in 2013, and our customer satisfaction scores increased throughout the year,” said Jim Compton, UAL’s vice chairman and chief revenue officer. “We are growing our revenue by building on the strengths of our leading route network and leveraging the investments we’ve made in our fleet, product and technology.”
Passenger revenue for the fourth quarter of 2013 and period-to-period comparisons of related statistics for UAL’s mainline and regional operations are as follows:
|4Q 2013 Pax
Total operating expenses decreased $73 million, or 0.8 percent, in the fourth quarter versus the same period in 2012. Excluding special charges, fourth-quarter total operating expenses increased $201 million, or 2.3 percent, year-over-year.
Fourth-quarter consolidated CASM decreased 3.3 percent year-over-year. Fourth-quarter consolidated CASM, excluding special charges and third-party business expense, decreased 1.1 percent compared to fourth quarter 2012. Third-party business expense was $198 million in the fourth quarter of 2013.
In the fourth quarter, consolidated CASM, excluding special charges and third-party business expense and holding fuel rate and profit sharing constant, increased 0.1 percent compared to the fourth quarter of 2012.
“We closed out 2013 on a strong note with solid earnings improvement,” said John Rainey, UAL’s executive vice president and chief financial officer. “We are eager to build upon the groundwork laid last year by delivering even better financial results in 2014 and continuing to make significant improvements in our capital structure.”
Liquidity, Cash Flow and Return on Invested Capital
UAL ended the year with $6.1 billion in unrestricted liquidity, including $1 billion of undrawn commitments under a revolving credit facility. During the fourth quarter, the company had gross capital expenditures of $760 million. The company made debt and capital lease principal payments of $256 million in the fourth quarter and $2.3 billion for the full year. The company’s return on invested capital for 2013 was 10.0 percent.
Operations, Employees and Customer Service
- For the fourth quarter, United recorded a mainline on-time arrival rate (domestic and international) of 80.6 percent. For the full year, United recorded a mainline on-time arrival rate of 79.3 percent. The on-time arrival rate is based on flights arriving within 14 minutes of scheduled arrival time. United employees earned cash incentive payments for on-time performance totaling $54 million during 2013.
- United’s nearly 28,000 fleet service, passenger service and storekeeper employees ratified joint collective bargaining agreements the company reached with the International Association of Machinists.
- United completed the first phase of its new customer service training for all flight attendants, airport agents and reservation agents worldwide.
- More than 64,000 United Airlines employees debuted newly designed uniforms.
Finance, Network and Fleet
- The company outlined its long-term plans to reduce costs, increase revenue and enhance profitability while delivering competitive reliability and excellent customer service. United outlined a multi-year $2 billion annual cost-savings program and set a goal to grow its ancillary revenue at least $700 million annually by 2017.
- United replaced its $1.2 billion term loan due 2014 with a new $900 million term loan due 2019, and reduced the principal balance by $300 million in the process. Simultaneously, United entered into a new $1.0 billionrevolving credit facility due 2018 that replaced the company’s $500 million undrawn revolving credit facility due 2015, bolstering the company’s unrestricted liquidity position.
- United raised $929 million of debt financing through enhanced equipment trust certificates at an average interest rate of approximately 4.5 percent. The debt proceeds are being used to finance the acquisition of three new Boeing 787-8 and 18 new Boeing 737-900 ER aircraft.
- United issued two tranches of unsecured debt in 2013: $300 million of senior unsecured notes due 2018 at an interest rate of 6.375 percent and $300 million of senior unsecured notes due 2020 at an interest rate of 6 percent.
- The company expanded its industry-leading global route network, launching nonstop flights to numerous international destinations including Guatemala City; Nassau, Bahamas; Paris; San Jose, Costa Rica; Shannon, Ireland; St. Lucia; Tokyo; and Edmonton, Alberta, Fort McMurray, Alberta, and Thunder Bay, Ontario, Canada. United also announced new nonstop international flights beginning in 2014 to Chengdu, China; Edinburgh, Scotland; Madrid; Munich; Taipei, Taiwan; and Tokyo. The company started 19 new domestic routes in 2013, including the company’s first service to Dickinson, N.D.; Fayetteville, N.C.; Santa Fe, N.M. and Sun Valley, Idaho. United also announced 10 new domestic markets for 2014 including the company’s first service to Atlantic City, N.J.; Elmira, N.Y.; Pueblo, Colo.; and Topeka, Kan.
- The company took delivery of two new Boeing 787-8 Dreamliners in 2013, bringing its total Dreamliner fleet to eight aircraft. The company also took delivery of 24 new Boeing 737-900ERs in 2013. United exited from scheduled service 23 Boeing 757-200s and the last of its Boeing 737-500s and Boeing 767-200s.
- The company increased its Dreamliner order to 65 aircraft with an order for the Boeing 787-10. The company also converted its existing order for 25 Airbus A350-900s into larger A350-1000s and added an additional 10 aircraft to the order, totaling 35 aircraft. These new aircraft will enable United to expand its network, further modernize its international widebody fleet by replacing older, less efficient aircraft to reduce fuel and operating costs, and enhance the customer experience.
- United announced it will introduce 70 new 76-seat Embraer 175 aircraft into the United Express fleet beginning in 2014. These aircraft will enhance the customer experience, improve fuel efficiency and provide additional ancillary revenue opportunities.
Product, Loyalty Program and Facilities
- United debuted its new brand campaign, featuring its iconic “Fly the Friendly Skies” tagline, reinterpreted for today’s travelers. The new campaign focuses on United’s commitment to being “user-friendly,” which means providing customers great service, easy-to-use technology and product enhancements.
- The company continued outfitting aircraft with satellite Wi-Fi across its entire mainline fleet. The airline now offers Wi-Fi on nearly 170 aircraft and is outfitting one aircraft per day with satellite Wi-Fi.
- United completed an extensive retrofit of 15 Boeing 757-200s that fly its p.s. (Premium Service) routes between New York’s John F. Kennedy International Airport and both San Francisco and Los Angeles, making it the first and only airline to offer premium-cabin, flat-bed seats on every scheduled transcontinental flight.
- United reached a milestone of offering flat-bed seats in its premium cabins on every scheduled long-haul international flight. The airline offers more flat-bed premium cabin seats and more extra-legroom, economy-class seating than any airline in North America.
- The company launched an all-new United mobile app and began rolling out new, more intuitive kiosk technology at the airport, offering customers innovative new features and better functionality while also providing United more opportunity to sell its products effectively.
- United launched subscription options that offer customers access to Economy Plus seating or pre-paid checked baggage charges for a year. The company relaunched the Premier Access program offering customers access to expedited check-in, security checkpoint lanes and priority boarding, as well as a new baggage delivery option.
- In 2013, Business Traveler magazine awarded United Best Airline for North American Travel and for the 10th consecutive year, readers of Global Traveler magazine voted United’s MileagePlus program the Best Frequent-Flyer program. United also has the most saver-style award-seat availability among the largest U.S. global airlines according to the 2013 Switchfly Reward Seat Availability Survey.
- United opened its new Terminal B south concourse, a 225,000-square-foot facility dedicated to United Express regional flights at Houston’s George Bush Intercontinental Airport. The airline signed a 20-year lease extension at Newark Liberty, committing to invest an additional $150 million in facility upgrades. United in 2013 launched a new in-line checked baggage inspection system in Terminal C at Newark Liberty that will double the system’s capacity while improving safety and reliability. The company also completed construction on a new widebody aircraft maintenance hangar at Washington Dulles International Airport, and neared completion of a widebody hangar at Newark Liberty International Airport.
Copyright Photo: Michael B. Ing/AirlinersGallery.com. United is steadily adding new Boeing 737-900 ERs. Boeing 737-924 ER N57439 (msn 33534) climbs gracefully at Los Angeles.
United Airlines‘ (Chicago) flight attendants, represented by the Association of Flight Attendants-CWA (AFA), have issued this statement concerning United’s plans to furlough around 685 flight attendants as part of a $2 million annual cost-cutting plan announced in 2013:
United Airlines Flight Attendants, represented by the Association of Flight Attendants-CWA (AFA), express outrage at an attempt by United management to side-step United AFA representatives. This afternoon (January 22), Greg Davidowitch, AFA President at United denounced management’s tactics as seeking to destroy jobs and to destroy the bargaining rights of the United Flight Attendants.
United Flight Attendants learned yesterday (January 21) that management intends to do an end-run around the legal representatives for United Flight Attendants as we take all legal steps to prevent an involuntary furlough. Running from the pressure brought by the United AFA leadership, and the demands of their employees, management has moved from their position that the only option was an involuntary furlough at the United subsidiary. Having first refused to agree to numerous proposals offered by the AFA at United, management chose instead to undermine the collective bargaining process and, as described in a letter to employees, management stated, “we’ve decided to act on our own.”
Unilaterally changing the terms of employment, and bypassing the representatives of the duly certified exclusive union representative are violations of the Railway Labor Act.
“Management doesn’t need this furlough. They want it. Yesterday (January 21) United Airlines SVP, Sam Risolideliberately circumvented United AFA leadership to achieve an agenda that has nothing to do with managing staffing concerns,” said Greg Davidowitch. “Management is trying to force United Flight Attendants to give up their contract and their seniority to take jobs on the Continental side of the operation. Even as a valid, negotiated choice for Flight Attendants, this would not even provide job options to cover management’s desired furlough numbers. Management has refused to agree to the reasonable proposals presented by United AFA negotiators for mitigating the declared furlough altogether.”
“United Flight Attendants don’t want to be furloughed and forced into a position of an ultimatum of having to seek employment at Continental, and they certainly don’t want to be told what their priorities are,” saidGreg Davidowitch. “United Flight Attendant’s are the backbone of United and have sacrificed time and again for the success of our airline. We cannot do it alone.”
“United Flight Attendants have a long and proud history and are prepared to aggressively defend our contract and our jobs. Management tactics with the intent of harming United Flight Attendants are not the path to unity and success. We will hold management accountable for their actions if they involuntarily furlough even a single flight attendant. We do not want to fight, but we will never back down in defense of our members. Never. And that is the real reason for management’s attack on these dedicated Flight Attendants and all of our flying partners who care deeply about them.”
United Airlines (Chicago) has announced increased service between its hub at Newark Liberty International Airport and Denver and Seattle/Tacoma for the Super Bowl being played in New Jersey. Newark Liberty is the airport most convenient to MetLife Stadium, where the Denver Broncos take on the Seattle Seahawks on February 2, 2014.
For those traveling to the title game, United has added two flights each from Denver and Seattle/Tacoma to Newark Liberty on both January 30 and January 31, 2014. For fans returning home, the airline has added four additional flights back to Denver and three additional flights back to Seattle/Tacoma on February 3, 2014:
|Inbound Flights to Newark Liberty|
|Seattle||1212||9:45 a.m.||5:31 p.m.||Boeing 777||267||Jan. 30|
|Seattle||1252||11:30 p.m.||7:23 a.m. (Jan. 31)||Boeing 777||267||Jan. 30|
|Denver||1189||2:58 p.m.||8:29 p.m.||Boeing 777||267||Jan. 30|
|Denver||1112||5:30 p.m.||10:52 p.m.||Boeing 777||267||Jan. 30|
|Seattle||1297||12:43 p.m.||8:29 p.m.||Boeing 777||267||Jan. 31|
|Seattle||371||9 p.m.||5:04 a.m. (Feb. 1)||Boeing 757||182||Jan. 31|
|Denver||204||9 a.m.||2:39 p.m.||Boeing 757||182||Jan. 31|
|Denver||1155||4:05 p.m.||9:27 p.m.||Boeing 777||267||Jan. 31|
|Outbound Flights to Denver and Seattle|
|Arrival City||Flight||Departure Time||Arrival Time||Aircraft||Seats||Date|
|Denver||347||8:29 a.m.||11:04 a.m.||Airbus A320||144||Feb. 3|
|Denver||202||10 a.m.||12:35 p.m.||Airbus A320||144||Feb. 3|
|Seattle||1233||10 a.m.||12:57 p.m.||Boeing 777||267||Feb. 3|
|Seattle||521||noon||3:12 p.m.||Boeing 757||182||Feb. 3|
|Seattle||548||2:59 p.m.||6:03 p.m.||Boeing 757||182||Feb. 3|
|Denver||363||6:59 p.m.||9:32 p.m.||Airbus A320||144||Feb. 3|
|Denver||254||8:10 p.m.||10:43 p.m.||Airbus A320||144||Feb. 3|
United offers these flights in addition to the carrier’s regularly scheduled New York-Denver and New York-Seattle/Tacoma service. The airline regularly operates five daily flights each way between its Denver hub and both Newark Liberty and La Guardia airports, and two daily flights each way between Seattle/Tacoma and Newark Liberty.
United in New Jersey
United is New Jersey’s largest airline, offering more flights and more seats from the Garden State – and from the entire region, including New York – to more destinations around the world than any other airline. United offers 400 flights each day from Newark Liberty – the region’s premier trans-Atlantic gateway – to more than 150 destinations in North and South America, Europe, the Middle East and Asia.
Newark Liberty’s location and high-frequency rail service make it the most convenient hub airport for travelers originating in north and central New Jersey, parts of New York City including Wall Street, and southern New York state. Newark’s largest private employer, United employs more than 13,000 aviation professionals in the state.
Copyright Photo: Bruce Drum/AirlinersGallery.com. Boeing 777-222 ER N222UA (msn 30553) taxies at Seattle-Tacoma International Airport (SEA).
United Airlines‘ (Chicago) flight UA 89 from Newark to Beijing, China returned to Newark Liberty International Airport yesterday according to CNN after encountering severe turbulence 45 minutes into the flight. The severe turbulence injured five flight attendants who were serving the passengers. The Boeing 777-200 with 189 passengers and 16 crew members landed safely at EWR.
Read the full report: CLICK HERE
In other news, United intends to furlough 688 flight attendants after it was unable to get enough of them to take a voluntary buyout. United wants to cut costs by $2 billion in annual expenses. United has already eliminated 1,250 flight attendant positions. United still does not have a single contract for its FAs according to Bloomberg.
Read the full report: CLICK HERE
Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 777-222 ER N219UA (msn 30551) arrives in Los Angeles.
United Airlines (Chicago) is still struggling with merging the two companies and its computer system assigning flights with crews according to this report by Bloomberg. Almost 1,500 flights were cancelled since December 30, mostly due to severe weather. However some of the cancellations were due to a system which often crashed. The problems with crew scheduling started when the airline shifted its 10,200 pilots to the scheduling system used previously by Continental Airlines. Some of the information was apparently out of date, still showing retired or deceased pilots according to the report.
Read the full report: CLICK HERE
Copyright Photo: Karl Cornil/AirlinersGallery.com. Boeing 767-424 ER N66056 (msn 29451) departs from Brussels.
United Airlines (Chicago) and its partners at San Francisco International Airport are preparing to open the newly renovated Boarding Area E in Terminal 3, which will provide United customers ultra-modern, flyer-friendly conveniences that elevate their travel experience.
Scheduled to re-open Jan. 28, the 68,800-square-foot boarding area will reflect the airport’s status as the nation’s premier West Coast aviation hub. Designed to achieve Leadership in Energy and Environmental Design (LEED) gold certification from the U.S. Green Building Council, Boarding Area E will offer 10 gates for United customers and will be able to accommodate more than 50 departures each day.
Boarding Area E will offer an up-close view of the airfield and the Bay Area from a 23-foot-high window wall. Customers will enjoy several other amenities, including:
- The “Flight Deck” – an interactive information and entertainment area for guests to enjoy and explore
- Comfortable seating options that include the iconic Fritz Hansen ”egg” chairs and swivel lounge chairs
- Dining and concession options from Bay Area vendors, such as Klein’s Deli
- Complimentary Wi-Fi
- Nine state-of-the-art work stations and access to more than 375 power outlets
- A yoga room
- An interactive kids’ play area designed by Bay Area artist Eric Staller
United is making other investments in Terminal 3, including a new reception area for the airline’s Global Services customers and a new check-in area for MileagePlus Premier customers, both scheduled to open in September.
- United recently began construction of a new Station Operations Center, from which the airline manages its departures, arrivals and customer service at the airport. The center is scheduled to open in April.
- United anticipates moving its existing Terminal 1 Boarding Area B operations to Terminal 3 by mid-May, simplifying connections for customers.
- A new United Club is scheduled to open during the summer of 2015.
San Francisco Leadership Announcement
Additionally, United today announced it has appointed Mike Hanna, the airline’s managing director of San Francisco operations and customer service, to the position of vice president, underscoring the importance of the San Francisco hub.
Since Hanna assumed leadership of the hub in May 2012, United’s operational performance has improved significantly, with baggage-handling reliability up 25 percent in 2013 versus 2012, and “controllable delays” – those not attributed, for example, to inclement weather – down nearly 50 percent for mainline flights and more than 40 percent for regional flights. Satisfaction among San Francisco customers, as measured from post-travel surveys, has increased six-fold since mid-2012.
United at San Francisco International Airport
United is the largest carrier at San Francisco International Airport, offering nearly 300 daily flights to 90 destinations worldwide, more than any other airline from the Bay Area. From its San Francisco hub, United also offers more nonstop trans-Pacific service to and from the United States than any other airline. With nearly 30 daily nonstop flights to 20 international destinations, United will add two more international destinations from San Francisco this year, when it begins nonstop service to Taipei, Taiwan, in March and to Chengdu, China, in June.
Copyright Photo: Mark Durbin/AirlinersGallery.com. Boeing 777-222 ER N786UA (msn 26938) arrives at the San Francisco hub.
Available for customers in United BusinessFirst on long-haul international flights departing from the United States, the collectable tins highlight each of United’s eight North America hubs. Each customer in BusinessFirst will receive one of the eight tin designs, which feature distinctive imagery that United commissioned specifically for the brand campaign.
“These commemorative amenity kits showcase our hub cities and our flyer friendly network connecting customers to points around the globe,” said Tom O’Toole, United’s senior vice president of marketing and loyalty and president of MileagePlus.
The special edition kits include the amenities of the traditional BusinessFirst kit, including Philosophy brand skin care products, and will be available until March 1, 2014 or until supplies last. Customers in BusinessFirst will receive the traditional amenity kit on long-haul flights arriving in the United States.
Copyright Photo: United Airlines. To celebrate our “flyer friendly” campaign, we are releasing eight special-edition amenity tins starting January 3. Each tin features a hub region and is filled with in-flight amenities carefully selected to make your flight more comfortable. The collectible tins highlight each of United’s eight North America hubs. Customers will receive one of the tin designs, which feature distinctive imagery commissioned by United specifically for the campaign.
United Airlines (Chicago) today announced it is the first and only airline to offer premium-cabin, flat-bed seats on every scheduled trans-continental flight between New York’s John F. Kennedy International Airport and San Francisco and between New York JFK and Los Angeles.
The revamped p.s. aircraft offer 28 180-degree flat-bed United BusinessFirst seats, offering up to 6’4″ of sleeping space and more room for storage; 42 extra-legroom United Economy Plusseats; and 72 United Economy seats.
Designed to give customers an experience comparable to long-haul, international flights, United’s refurbished p.s. aircraft also offer:
- Inflight Wi-Fi
- Personal, on-demand entertainment at every seat - with 15.4″ monitors in United BusinessFirst and 9″ monitors in United Economy - offering hundreds of movies and television shows, plus other entertainment options
- Power outlets and USB ports at every seat
- Two additional inches of legroom in United Economy Plus compared to Economy Plus legroom on pre-renovation p.s. service
- Multi-course meals in United BusinessFirst on most flights
- Wine selections recommended by Doug Frost, United’s Master Sommelier and Master of Wine, including half bottles of premium wines for purchase in United Economy
“Our investment in these aircraft and in the p.s. service will add greatly to our flyer-friendly customer experience on these coast-to-coast flights,” said Jeff Foland, United’s executive vice president of marketing, technology and strategy. “This is just one more example of the many things we are doing to provide greater onboard comfort and convenience on every United flight.”
Customer Service Investments
United’s renovated p.s. aircraft are among the many investments the airline is making to enhance its customers’ experience in the air and on the ground. United also offers:
- Premium-cabin, flat-bed seats on every scheduled long-haul international flight from the continental United States
- Satellite-fed Wi-Fi on more than 130 aircraft so far, with nearly all of United’s mainline fleet outfitted with Wi-Fi by the end of 2014
- An all-new mobile application for the iOS 7 platform, offering customers innovative new features, better functionality and an improved touch-friendly design
- Live television on more than 200 aircraft, the world’s largest fleet of aircraft with live television
- Significantly upgraded United Club lounges in Chicago O’Hare Terminal 2, Seattle and San Diego, with improved amenities, modern interiors, more power outlets and complimentary snacks and Wi-Fi
Copyright Photo: Michael B. Ing/AirlinersGallery.com (all others by United). Boeing 757-224 WL N19141 (msn 30354) departs from Los Angeles International Airport.
United Airlines (Chicago) is giving up on the Seattle/Tacoma-Tokyo (Narita) route on January 16, 2014 according to The News Tribune. This was one of United’s first trans-Pacific routes, operated since April 1983. Delta is back-filling United’s departure with increased flights from SEA to Asia. United’s Star Alliance partner, ANA, will also continue to serve the route.
Read the full report: CLICK HERE
Meanwhile United will launch a new route connecting the Houston (Bush Intercontinental) hub and Munich starting on April 24, 2013 per Airline Route.
Copyright Photo: Bruce Drum/AirlinersGallery.com. United’s Boeing 777-222 ER N222UA (msn 30553) taxies to the gate after landing at SeaTac on a flight from Tokyo (Narita).
United Airlines (Chicago) officially opened its new wide body aircraft maintenance hangar yesterday at Washington Dulles International Airport, a major United hub and the airline’s principal gateway to the Middle East.
“The close relationship between Dulles and United goes back decades, and this facility represents yet another important investment in this key market,” said Greg Hart, United’s senior vice president for technical operations. “Our new maintenance hangar, coupled with additional improvements in our terminals, gate areas, lounges and employee facilities, will deliver greater reliability for our customers and enhance their overall travel experience.”
More than 600 area construction workers helped build the 125,000-square-foot hangar, which includes 85,000 square feet of enclosed aircraft space.
United has maintenance hangars at its hubs in Chicago O’Hare, Cleveland, Denver, Houston Bush Intercontinental, Los Angeles and San Francisco, and is nearing completion on another wide body hangar at Newark Liberty International Airport.
Copyright Photo: Brian McDonough/AirlinersGallery.com. Boeing 767-322 ER N664UA (msn 29236) now with Blended Winglets completes its final approach into Washington Dulles International Airport (IAD).
Washington Dulles International Airport Hub Fact Sheet:
United Airlines (Chicago) is revealing plans today at its Investor Day conference in New York City to reduce costs, increase revenue and enhance profitability while delivering competitive reliability and excellent customer service.
United’s 2013 Investor Day will begin today at 8:30 a.m. ET. A live, listen-only webcast of the presentations and question and answer session will be available at ir.united.com. The webcast will be available for replay within 24 hours of the conference call and then archived on the website for a limited time.
Improve financial performance
The company has launched initiatives to reduce costs by $2 billion annually. The plan includes reducing fuel consumption, increasing productivity, reducing sourcing costs, improving maintenance processes and inventory procedures, and optimizing distribution methods. United aims to increase pre-tax earnings by two to four times the current level over the next four years and to generate sufficient cash to begin allocating capital to shareholders by 2015. This is in addition to the company’s existing goal of achieving a 10 percent return on invested capital.
United plans to increase ancillary revenue by approximately $700 million, with a goal of generating more than $3.5 billion in ancillary revenue by 2017. The company expects to achieve this growth by giving customers new options, optimizing pricing on existing products and expanding availability of ancillary products through additional distribution channels.
“Today we are announcing plans to significantly improve our efficiency, profitability and capital structure, making United a stronger, more investable business,” said John Rainey, executive vice president and chief financial officer.
Further optimize the network
United is building on its strengths by leveraging its trans-Pacific and trans-Atlantic joint ventures to further develop its unmatched route network. The company expects to improve results on its trans-Pacific network by redeploying certain widebody aircraft, including beginning a second daily Houston (Bush Intercontinental)-Tokyo service, subject to government approval, and eliminating Seattle/Tacoma-Tokyo flying. United also will eliminate Tokyo-Bangkok Boeing 747 service and down-gauge Tokyo-Seoul flights, reallocating those long-haul aircraft to more profitable routes. ANA, United’s trans-Pacific joint venture partner, will provide the appropriate amount of the beyond-Tokyo connectivity for United’s trans-Pacific flights.
The company will use its highly efficient Boeing 787 Dreamliner aircraft to provide service to new markets, including previously announced service from San Francisco, the premier Pacific gateway, to Chengdu, China, subject to government approval. This is in addition to new Boeing 777-200 ER service effective March 29 from San Francisco to Taipei. The company will capitalize on its ability to serve growing secondary markets in Asia directly from the United States, similar to its successful strategy serving secondary European markets non-stop from its East Coast hubs.
Using aircraft previously operated on intra-Asia routes, United is also building its trans-Atlantic flying with new service from Houston to Munich and new seasonal routes from Washington Dulles to Madrid and Chicago O’Hare to Edinburgh. The new Munich and Madrid service is subject to government approval. Additionally, United will introduce all-widebody service to the Newark-London Heathrow route during the summer peak season, nearly doubling the number of flat-bed seats on each upgraded flight.
Introduce next phase e-commerce strategy
The company is launching the next phase of its successful e-commerce strategy, which provides an aligned set of tools that better address the needs of today’s mobile traveler. In addition to the new mobile app launched last week, United today previewed the new united.com. These enhancements will build on the company’s strong e-commerce platforms by providing clear, customized shopping and booking experiences, expanding opportunities for ancillary product and service sales and increasing ticket penetration through direct digital channels.
Copyright Photo: Ton Jochems/AirlinersGallery.com. United banking heavily on the Boeing 787 for the future. The company is also downsizing its presence at Seattle-Tacoma International Airport which Delta Air Lines is back filling. Boeing 787-8 N27901 (msn 34821) is locked into position at Los Angeles International Airport ready for its run down the runway.
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United Airlines (Chicago) today announced the airline will inaugurate service at Atlantic City International Airport, offering customers daily nonstop flights to United’s hubs at Chicago O’Hare International Airport and Houston’s George Bush Intercontinental Airport beginning on April 1, 2014..
From Houston, United’s flight to Atlantic City will depart at 7 p.m. (1900) daily, arriving at 11:20 p.m. (2320). The return flight will depart Atlantic City at 6 a.m. (0600) and arrive in Houston at 8:49 a.m. (0849).
United Express carrier ExpressJet Airlines (Atlanta) will operate the Atlantic City flights with 50-seat Embraer ERJ 145 aircraft.
Copyright Photo: Michael B. Ing/AirlinersGallery.com. ExpressJet Airlines’ Embraer ERJ 145XR (EMB-145XR) N12136 (msn 145719) arrives at the Chicago O’Hare hub.
United Airlines (Chicago) has joined JetBlue Airways and Delta Air Lines in now offering electronics-friendly cabins. The airline issued this statement:
United Airlines is now offering its customers electronics-friendly cabins on all domestic mainline flights. The airline received approval from the Federal Aviation Administration (FAA) to begin allowing passengers use of their portable electronic devices during all phases of flight. United will immediately implement the benefit for its customers.
With this change, United customers can safely use their lightweight, hand-held electronic devices – such as tablets, e-readers, games and smartphones – in non-transmitting mode from gate-to-gate, unless instructed otherwise by a crew member. Larger electronic devices, like laptops, must still be stored securely in an overhead bin or another approved stowage area during takeoff and landing.
Currently, only United customers traveling on mainline flights arriving or departing within the 50 United States may operate portable electronic devices below 10,000 feet. However, the airline is working with its regional partners to extend the benefit, and expects to allow customers gate-to-gate use of their electronic devices across all United Express flights operating within the 50 United States by the end of the year as well.
Passengers may still be asked to turn off their electronic devices in certain situations, such as low-visibility operations, and are reminded to carefully follow crew member instructions at all times. Voice calls from cell phones or VoIP-enabled devices are also still prohibited during taxiing, takeoffs, landings and while the aircraft is in flight.
Copyright Photo: Bruce Drum/AirlinersGallery.com. United Airlines’ Boeing 737-824 WL N73276 (msn 31594) taxies to the runway at Seattle-Tacoma International Airport.
United Airlines (Chicago) tomorrow (November 5) will begin daily nonstop flights from its hub at Chicago O’Hare International Airport to Luis Munoz Marín International Airport in San Juan, Puerto Rico.
Flight UA 1688 will depart Chicago O’Hare at 8:27 a.m. (0827) daily, arriving in San Juan at 3:05 p.m. (1505). The return flight, UA 1718, will depart San Juan at 3:55 p.m. (1555) and arrive in Chicago at 7:19 p.m. (1919). The service will be operated with Boeing 737-900 aircraft, with seating for 20 in United First, 51 in Economy Plus and 96 in Economy.
United will begin additional seasonal nonstop service between Chicago O’Hare and San Juan on December 4, 2013. Flight UA 1448 will depart Chicago O’Hare at 4:10 p.m. (1610) daily, arriving in San Juan at 10:48 p.m. (2248). The return flight, UA 1405, will depart San Juan at 7:05 a.m. (0705), arriving in Chicago at 10:29 a.m. (1029). The seasonal service will operate until January 6, 2014.
With the addition of the Chicago flights, United will offer nonstop service between Puerto Rico and five of its hubs. The airline already serves Puerto Rico nonstop from Cleveland, Houston (Bush Intercontinental), Newark and Washington, D.C./Dulles.
Copyright Photo: Bruce Drum/AirlinersGallery.com. Boeing 737-924 WL N32404 (msn 30121) taxies to the runway at Seattle-Tacoma International Airport.
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United Airlines‘ (Chicago) fleet service, passenger service and stockroom employees, represented by the International Association of Machinists and Aerospace Workers (IAM), have ratified a new contract with the company.
The IAM issued this statement:
After more than four years of negotiations, a merger of three airlines and numerous representation elections, the International Association of Machinists and Aerospace Workers (IAM) today announced members at United Airlines ratified agreements covering approximately 30,000 fleet service, passenger service and stockroom employees.
“I thank all IAM members for their patience and solidarity through this entire process,” said IAM District 141 President Rich Delaney. “These contracts provide IAM members at United Airlines the best overall terms in the airline industry. It’s now time to move on, unify as one and make our union stronger.”
With over 65 percent participation, each contract was approved by more than 70 percent of voting members.
The agreements run through 2016 and provide immediate wage increases ranging from 7-29 percent, and from 19-56 percent over the term of the agreements. The accords also preserve and improve both defined benefit and defined contribution retirement plans, provide 96 percent of the workforce protection from outsourcing, maintain affordable health insurance options and increases vacation time, among other enhancements.
“IAM members demonstrated perseverance and patience during these difficult negotiations,” said Airline Coordinator Ira Levy. “There haven’t been negotiations in recent memory as complex as these, and our negotiators should be proud of what they accomplished.”
Approximately 1,500 IAM fleet technical instructors, maintenance instructors and food service and security officers remain in negotiations.
Copyright Photo: Brian McDonough/AirlinersGallery.com. Boeing 767-424 ER N69059 (man 29454) climbs away from the Washington Dulles hub.
United Airlines (Chicago) is being fined $1.1 million by the Department of Transportation (DOT) for ramp delays at the Chicago O’Hare hub.
The DOT issued this statement:
The U. S. Department of Transportation (DOT) fined United Airlines $1.1 million for lengthy tarmac delays that took place at Chicago-O’Hare International Airport on July 13, 2012. The airline was ordered to cease and desist from future violations of the tarmac-delay rule.
This is the largest fine assessed for a tarmac-delay violation since the rule limiting long tarmac delays first took effect in April 2010. Of the $1.1 million, United will pay the United States $475,000; the remainder covers mitigation measures for affected passengers and significant corrective actions by United to enhance future compliance with tarmac delay requirements.
“It is unacceptable for passengers to be stranded in planes on the tarmac for hours on end,” said U.S. Transportation Secretary Anthony Foxx. “We will continue to require airlines to adopt workable plans to protect passengers from lengthy tarmac delays and carry out these plans when necessary.”
United is being fined for 13 lengthy tarmac delays that took place on a day when severe thunderstorms and lightning caused several ramp closures and disrupted the movement of aircraft at O’Hare. Delays by United and its United Express code-share affiliates exceeded the three-hour limit for tarmac delays by as little as two minutes and as much as 77 minutes. Although United had a contingency plan for tarmac delays, DOT’s Aviation Enforcement Office found that the airline did not implement the plan during these delays, and that the plan was inadequate to cover foreseeable weather emergencies in which there were more planes on the ground than space at gates. The Enforcement Office also found that United did not contact airport personnel or other airlines for assistance during the tarmac delays. Additionally, on two United Express flights, the lavatories were inoperable during part of the delays.
Under DOT rules, U.S. airlines operating aircraft with 30 or more passenger seats are prohibited from allowing their domestic flights to remain on the tarmac for more than three hours at U.S. airports without giving passengers an opportunity to leave the plane. Exceptions to the time limits are allowed only for safety, security or air traffic control-related reasons. The rules also require airlines to provide adequate food and water, ensure that lavatories are working and, if necessary, provide medical attention to passengers during long tarmac delays.
Copyright Photo: Michael B. Ing/AirlinersGallery.com. Airbus A320-232 N405UA (msn 452) arrives at the Chicago (O’Hare) hub.
United Airlines (Chicago) reported third-quarter 2013 net income of $590 million, an increase of 13.5 percent year-over-year, or $1.51 per diluted share, excluding $211 million of special charges. Including special charges, UAL reported third-quarter 2013 net income of $379 million, or $0.98 per diluted share.
- UAL generated $10.2 billion of revenue in the third quarter of 2013.
- United’s consolidated passenger revenue per available seat mile (PRASM) increased 2.7 percent in the third quarter compared to the third quarter of 2012.
- Third-quarter consolidated unit costs (CASM), holding fuel rate and profit sharing constant and excluding special charges and third-party business expense, increased 3.6 percent year-over-year on a consolidated capacity (available seat miles) reduction of 1.1 percent. Third-quarter consolidated CASM increased 1.2 percent year-over-year.
- United’s third-quarter consolidated fuel efficiency (gallons per available seat mile) improved 1.1 percent year-over-year, due primarily to replacing older aircraft with highly efficient new Boeing 737-900ERs and Boeing 787 Dreamliners.
- UAL ended the third quarter with $6.7 billion in unrestricted liquidity.
“We have significantly improved our operations, customer service and product, and are now competitive on all those dimensions. I want to thank my co-workers as we work together to deliver on our promise of making United flyer friendly,” said Jeff Smisek, chairman, president and chief executive officer. “However, we are not satisfied with our financial performance, and are taking prompt actions to increase our revenue and operate more efficiently across the company.”
Third-Quarter Revenue and Capacity
For the third quarter, total revenue was $10.2 billion, an increase of 3.2 percent compared to the same period in 2012. Third-quarter consolidated passenger revenue increased 1.6 percent year-over-year to $8.9 billion, on a consolidated capacity decrease of 1.1 percent year-over-year. Other revenue in the third quarter increased 25.0 percent year-over-year to $1.1 billion and third-quarter cargo revenue decreased 19.1 percent versus the third quarter of 2012 to $199 million.
Consolidated revenue passenger miles (RPMs) decreased 0.3 percent on a consolidated capacity decrease of 1.1 percent year-over-year, resulting in a consolidated load factor of 85.9 percent in the third quarter.
Third-quarter consolidated PRASM increased 2.7 percent compared to the same period in 2012. Consolidated yield for the third quarter increased 1.9 percent year-over-year.
“This quarter my co-workers consistently delivered solid operational performance, and our customer satisfaction scores continue to rise,” said Jim Compton, UAL’s vice chairman and chief revenue officer. ”We are, however, disappointed by the pace of our revenue improvements, and we are taking numerous actions to improve our performance to more swiftly realize our full revenue potential.”
Third-quarter passenger revenue and period-to-period comparisons of related statistics for UAL’s mainline and regional operations are as follows:
|3Q 2013 Passenger
Total operating expenses increased $11 million, or 0.1 percent, in the third quarter versus the same period in 2012. Excluding special charges, third-quarter total operating expenses increased $314 million, or 3.4 percent, year-over-year.
Third-quarter consolidated CASM increased 1.2 percent year-over-year. Third-quarter consolidated CASM, excluding special charges and third-party business expense, increased 2.9 percent compared to third-quarter 2012. Third-party business expense was $205 million in the third quarter of 2013.
In the third quarter, consolidated CASM, excluding special charges and third-party business expense and holding fuel rate and profit sharing constant, increased 3.6 percent compared to the third quarter of 2012.
“We are committed to operating more efficiently across all aspects of our business,” said John Rainey, UAL’s executive vice president and chief financial officer. “We continue to improve our balance sheet and to make return-driven investments in our business, both of which are critical to creating long-term economic value for our stakeholders.”
Liquidity and Cash Flow
UAL ended the third quarter with $6.7 billion in unrestricted liquidity, including $1.0 billion of undrawn commitments under its revolving credit facility. During the third quarter, UAL generated $237 million of operating cash flow. The company’s gross capital expenditures and purchase deposits for the quarter were $598 million, and the company made debt and capital lease principal payments of $253 million in the third quarter.
Third-Quarter 2013 Accomplishments
Operations, Co-workers and Customer Service
- United Airlines reported a third-quarter mainline on-time arrival rate (domestic and international) of 78.9 percent. The on-time arrival rate is based on flights arriving within 14 minutes of scheduled arrival time. United co-workers earned cash-incentive payments of $9 million for on-time performance during the third quarter.
- The company reached tentative agreements on new joint collective bargaining agreements with the International Association of Machinists (IAM) for the more than 28,000 fleet service, passenger service and storekeeper employees.
- United’s pilots established an integrated seniority list, and United announced it offered recall to nearly 600 pilots currently on furlough to address the airline’s future staffing needs.
- United neared completion of its comprehensive customer service training program for all customer-facing co-workers worldwide with more than 90 percent of mainline and United Express flight attendants, airport agents and reservation agents trained through the third quarter.
Network, Fleet and Sustainability
- In the third quarter, the company announced it is expanding its leading worldwide route network and will launch future nonstop service from San Francisco to Chengdu, China, the fourth-largest Chinese city, and from Chicago to Edinburgh, Scotland, beginning in June 2014. This quarter, United launched new nonstop service to St. Lucia, as well as additional nonstop service to Anchorage, Alaska; Austin, Texas; Traverse City, Mich.; and Saskatoon, Saskatchewan, Canada. The company also announced it is adding three other cities to its network: Elmira, N.Y., Topeka, Kan.; and Sun Valley, Idaho, as well as additional service to Fort Myers, Fla.; Hayden, Colo.; Indianapolis; and State College, Pa.
- The company took delivery of seven new highly efficient aircraft, including six Boeing 737-900 ERs and one Boeing 787 Dreamliner, and removed from service seven Boeing 757-200s.
- A United Boeing 737-800 aircraft retrofitted with the new Split Scimitar Winglet began test flights. United is the North American launch customer for the Next-Generation 737 advanced winglet that improves the efficiency of the company’s 737 fleet by approximately 2 percent while simultaneously reducing carbon emissions, and the company will begin installing the new winglets across its 737 fleet by year end.
- United was named the Eco-Aviation “Airline of the Year” Gold Winner by Air Transport World (ATW) magazine.
Product, Loyalty Program and Facilities
- United debuted its new brand campaign, featuring its iconic “Fly the Friendly Skies” tagline, reinterpreted for today’s travelers. The new campaign explains United’s commitment to being “user-friendly,” which to customers today means the combination of service, technology and product enhancements.
- The company continued outfitting aircraft with global satellite Wi-Fi across its entire mainline fleet, offering inflight connectivity on long-haul international flights. The airline now has more than 115 Wi-Fi-equipped aircraft and is outfitting about one aircraft per day with global satellite Wi-Fi.
- The airline expanded its offering of live television to more than 200 aircraft, offering customers more than 100 channels of live programming while in-flight. United operates more live television-equipped aircraft than any other airline in the world.
- United released refreshed applications for iPhone, Android and BlackBerry 10 that include streamlined user interfaces along with a new feature that enables customers to manage their travel in real time if a flight delay or cancellation should occur.
- United continued retrofitting its p.s. (Premium Service) transcontinental aircraft that fly from New York to Los Angeles and San Francisco. The airline already has retrofitted 12 of its 15 p.s. aircraft with the latest cabin interiors, premium-cabin flat-bed seats, and personal on-demand entertainment and Wi-Fi throughout the aircraft.
- United debuted its Choice Menu “Bistro on Board” featuring new fresh food menu options available for sale to Economy customers on flights longer than three-and-a-half hours within North America and to and from Central America. United is providing customers innovative selections made with high-quality ingredients that will change seasonally.
- United MileagePlus and Marriott Rewards® joined forces to provide their most loyal members with unprecedented travel benefits. Through the RewardsPlus program, United customers who are Premier Gold MileagePlus members or above can enjoy Marriott Gold Elite status and benefits. The program also offers Marriott Rewards Platinum Elite members MileagePlus Premier Silver status.
- The company teamed up with Mercedes-Benz USA to provide innovative new benefits exclusively to United’s most frequent flyers seeking a luxury driving experience. MileagePlus Premier members receive incentives and 25,000 bonus miles when purchasing or leasing certain new Mercedes-Benz vehicles. In addition, United and Mercedes partnered to offer United’s Global Services customers tarmac transfer service at the airline’s Chicago and Houston hubs.
- The company opened its new United Club lounge in Terminal 2 at San Diego International Airport, the third club to feature the airline’s new design concept.
Copyright Photo: Michael B. Ing/AirlinersGallery.com. United is gradually phasing out its older Boeing 757-200s with seven retired in this quarter alone. Ex-Continental Boeing 757-224 WL N17122 (msn 27564) departs from Los Angeles.
United Airlines (Chicago) has applied to the U.S. Department of Transportation (DOT) for authority to provide daily nonstop service from the airline’s hub at San Francisco International Airport to Haneda Airport in downtown Tokyo. United applied for the Haneda Airport slot pair used by American Airlines for New York (JFK)-Haneda service, which the carrier announced on October 16, 2013, it will terminate.
United proposes to begin the new service from San Francisco in the summer of 2014, using existing aircraft in its fleet, subject to government approval.
From San Francisco, United and the United Express carriers operate more than 300 daily flights to more than 90 cities in North America, Asia, Australia and Europe. With nonstop service from San Francisco to Beijing, Hong Kong, Osaka, Seoul, Shanghai, Sydney and Tokyo Narita, and beginning next year to Taipei and Chengdu (subject to government approval), United’s San Francisco hub serves more destinations across the Pacific with more nonstop flights from the United States than any other airline, and nearly twice as many as any other airline from the U.S. West Coast. United also operates daily nonstop flights to Tokyo Narita from Chicago, Denver, Guam, Honolulu, Houston, Los Angeles, New York/Newark, San Francisco, Seattle and Washington.
The proposed San Francisco-Haneda flights will complement United’s daily San Francisco-Tokyo Narita service, which will continue to operate and offer alternative time-of-day departures and arrivals, as well as options for passengers who prefer to travel to Tokyo Narita or are making connections there.
Copyright Photo: Bruce Drum/AirlinersGallery.com. Boeing 777-222 ER N222UA (msn 30553) lands at SeaTac (Seattle-Tacoma International Airport).
United Airlines (Chicago) will add flights to popular U.S. ski destinations for the upcoming winter and spring ski season, with three new routes and increased service on several existing routes.
On December 12, 2013, United will launch nonstop service from its San Francisco hub to Sun Valley, Idaho, with daily flights offered through March 30, 2014.
United will also begin nonstop service from its Chicago O’Hare hub to Gunnison/Crested Butte and Steamboat Springs/Hayden, Colorado. The Gunnison/Crested Butte flights will begin on December 21, 2013, and the Steamboat Springs/Hayden flights will begin on February 15, 2014. The Gunnison/Crested Butte and Steamboat Springs/Hayden flights will operate through March 29, 2014.
Additional Service on Existing Markets
United will also add flights to existing ski market routes from several of its hubs:
- Denver to Kalispell/Whitefish, Montana.
- Houston to Aspen, Colorado.
- Houston, Los Angeles and Newark to Jackson Hole, Wyoming.
- Los Angeles to Steamboat Springs/Hayden, Colorado.
- Newark to Bozeman, Montana.
United Express carrier SkyWest Airlines (United Express) (St. George, UT) will operate the new routes, using Bombardier CRJ700 regional jet aircraft with United First, United Economy Plus and United Economy seating.
SkyWest’s CRJ700 aircraft are among the first being outfitted with United’s new signature seat design that is focused on customer comfort and environmental responsibility.
The multi-tonal leather seats on the CRJ700 aircraft will have more ergonomic and supportive cushioning and additional seat-back storage space in United Economy Plus and United Economy. New technology makes the seats more environmentally friendly by reducing seat weight and volume, contributing to less fuel burn. United will also outfit other aircraft types with the multi-tonal leather interiors and similar cushioning and seat-back storage.
Winter Ski Destinations from All U.S. Hubs
From the Denver hub alone, United offers nonstop flights to 13 ski resorts for the winter ski season. Additionally, the new flights further expand United’s broad range of winter-season service from all of its U.S. hubs to ski destinations across North America, including:
- Aspen: from Chicago, Denver, Houston, Los Angeles and San Francisco
- Bozeman: from Chicago, Denver, Los Angeles, New York/Newark and San Francisco
- Burlington, Vt.: from Chicago, Cleveland, New York/Newark and Washington
- Durango, Colo.: from Denver
- Eagle/Vail, Colo.: from Denver, Houston and New York/Newark
- Gunnison/Crested Butte: from Chicago, Denver and Houston
- Hayden/Steamboat Springs: from Chicago, Denver, Houston, Los Angeles, and New York/Newark
- Jackson Hole: from Chicago, Denver, Houston, Los Angeles, New York/Newark and San Francisco
- Kalispell/Whitefish: from Denver
- Kelowna, British Columbia: from Los Angeles
- Mammoth Lakes, Calif.: from Orange County and San Francisco
- Montrose/Telluride, Colo.: from Chicago, Denver, Houston, Los Angeles, and New York/Newark
- Reno/Tahoe, Nev.: from Denver, Houston, Los Angeles, and San Francisco
- Salt Lake City: from Chicago, Denver, Houston, Los Angeles, and San Francisco
- Santa Fe/Taos, N.M.: from Denver
- Sun Valley: from San Francisco
- Vancouver, British Columbia: from Chicago, Denver, Houston, Los Angeles, and San Francisco
Copyright Photo: Michael B. Ing/AirlinersGallery.com. SkyWest Airlines’ Bombardier CRJ700 (CL-600-2C10) N706SK (msn 10149) climbs away from the runway at Los Angeles International Airport.
Silver Airways (United Express) (Fort Lauderdale/Hollywood and Gainesville, FL) and United Airlines (Chicago) have announced that they have reached agreement reaffirming the code-share relationship between the two carriers on service throughout Florida and the Bahamas. In addition, Silver Airways will continue to operate as an United Express carrier in their shared Mid-Atlantic hubs in Cleveland and Washington, DC (Dulles).
News of the renewed relationship follows a June 2013 release from Silver Airways announcing that it had successfully migrated to a new, stand alone reservations system and website powered by Sabre.
Copyright Photo: Brian McDonough/AirlinersGallery.com.
United Airlines (Chicago) will begin new nonstop service from its two West Coast hubs on April 1, 2014, with twice-daily flights between San Francisco and Atlanta and between Los Angeles and Minneapolis/St. Paul.
The daily schedules are as follows:
|San Francisco – Atlanta||Atlanta – San Francisco|
|8:30 a.m.||4:07 p.m.||7:00 a.m.||9:16 a.m.|
|4:00 p.m.||11:37 p.m.||4:55 p.m.||7:11 p.m.|
|Los Angeles – Minneapolis||Minneapolis – Los Angeles|
|8:40 a.m.||2:18 p.m.||6:00 a.m.||8:00 a.m.|
|6:00 p.m.||11:38 p.m.||4:00 p.m.||6:00 p.m.|
United will operate the Atlanta flights using Boeing 737-800 aircraft, and SkyWest Airlines will operate the United Express service to Minneapolis/St. Paul using Bombardier CRJ700 regional jet aircraft. The aircraft for both routes will be outfitted with United First, United Economy Plus and United Economy seating.
Additionally, on April 1, 2014, United will add a new flight between San Francisco and Seattle/Tacoma and will convert all of its existing service on the route to mainline aircraft. This will bring the total number of departures each way to 11, and increase the number of United’s seats available on the route by more than 50 percent.
United’s San Francisco Hub
From San Francisco International Airport, United and the United Express carriers operate more than 300 flights each day to more than 90 cities in North America, Asia, Australia and Europe – more than any other carrier. With nonstop service from San Francisco to Beijing, Hong Kong, Osaka, Seoul, Shanghai, Sydney and Tokyo – and beginning next year to Taipei and Chengdu, subject to government approval – United’s San Francisco hub serves more destinations across the Pacific with more nonstop flights from the United States than any other airline – nearly twice as many as any other airline from the West Coast.
United’s Los Angeles Hub
United and the United Express carriers operate almost 200 daily flights from Los Angeles International Airport to nearly 55 airports across the United States and more than 10 international destinations in Europe, Asia, Australia, Latin America and Canada, including service to London, Shanghai, Sydney and Tokyo.
Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 737-824 N37281 (msn 31599) climbs away from the Los Angeles hub.
United Airlines (Chicago) on October 3 unveiled a new, signature seat design focused on customer comfort and environmental responsibility, with a sophisticated, modern look. The company will deploy the new seats on hundreds of aircraft that fly within the United States, Canada, Central America and the Caribbean.
The new design includes:
- Bold elements, such as multi-tonal leather seat covers, distinctive double-stitch patterns, sculpted contouring and a new United-branded tag
- More ergonomic and supportive cushioning and additional seat-back storage space in United Economy Plus and United Economy
- Technology that makes the seats more environmentally friendly by reducing seat weight and volume, contributing to less fuel burn
The airline is introducing the new design with a Bombardier CRJ700 operated by United Express carrier SkyWest Airlines (St. George). United expects to deploy the new look on its domestic mainline aircraft and on regional aircraft operated by United Express carriers. Ultimately, United plans the new design to be on more than 60,000 seats on more than 500 aircraft, including, United anticipates, approximately 400 aircraft by 2015.
The airline developed the seats with global travel and transport design consultant Priestmangoode.
Copyright Photos: United Airlines. The new CRJ700 seats.
United Airlines (Chicago) has announced that the company has reached tentative agreements on new joint collective bargaining agreements with the International Association of Machinists (IAM) for the fleet service, passenger service and storekeeper workgroups at its United, Continental, Continental Micronesia and MileagePlus subsidiaries. United and the IAM reached these agreements with the assistance of the National Mediation Board, and the agreements are subject to ratification by IAM members.
The agreements cover more than 28,000 United employees.
Copyright Photo: Brian McDonough/AirlinersGallery.com. Boeing 737-824 N14228 (msn 28792) completes its final approach to the runway at Washington’s Reagan National Airport.
United Airlines (Chicago) is dropping the Los Angeles-Inyokern route on November 5 per Airline Route. The United Express route is operated with Embraer EMB-120 Brasilias of SkyWest Airlines (St. George, UT).
Copyright Photo: Mark Durbin/Airlinersgallery.com. Wearing the new identity, Embraer EMB-120ER Brasilia N295SW (msn 120322) taxies at the San Francisco hub.
Mesa extends its contract with United Airlines to 2019 to operate 20 Bombardier CRJ700s, will also add 30 Embraer 175 aircraft
Mesa Air Group, Inc. (Mesa Airlines) (Phoenix) has announced a new agreement with United Airlines (Chicago) that extends the term of its existing fleet of 20 Bombardier CRJ700 regional jet aircraft to 2019 and adds 30 new United owned Embraer 175 (ERJ 175) aircraft under the United Express contract.
Under the terms of this agreement Mesa will place the new Embraer 175 jets into service over the next two years. Mesa will hire approximately 350 pilots, 300 flight attendants, and 200 maintenance and other support personnel to support the additional aircraft.
“This is truly a great day for Mesa. We will continue to work hard to provide the best possible service to United’s customers,” said Jonathan Ornstein, Mesa’s Chairman and CEO. “Mesa began operating under the United Express banner in 1992, and we are delighted to have this opportunity to expand our longstanding partnership. Our first codeshare agreement with United transformed our company, and I am sure this one will do the same. We are also very pleased to rejoin the Embraer family of operators and look forward to working with our many friends there as well.”
Paul Foley, Executive Vice President and Chief Operating Officer, said, “It has always been our goal to exceed the expectations of both our partners and customers. We believe this contract is evidence that our operational performance and industry leading cost structure have begun to pay big dividends for the company and our people. Based on data from the Department of Transportation, Mesa has been the number one performing regional airline for each of the last three years. We’d like to thank all of our people who have contributed to our success and enabled us to compete successfully for this new business.”
Mesa Airlines currently operates over 425 daily system departures to 82 cities, 32 states, Mexico and the District of Columbia, as United Express and US Airways Express under contractual agreements with United Airlines and US Airways, respectively, and independently in Hawaii as go! The airline, founded by Larry and Janie Risley in New Mexico in 1982, has approximately 2,000 employees.
Copyright Photo: Brian McDonough/AirlinersGallery.com. Mesa Airlines’ Bombardier CRJ700 (CL-600-2C10) N515MJ (msn 10117) arrives at the Washington (Dulles) hub.
United Airlines (Chicago) has announced will launch nonstop summer seasonal service between its Chicago hub at O’Hare International Airport and Edinburgh, Scotland, beginning on May 22, 2014, subject to government approval. This will be the first scheduled nonstop service between the two cities.
The flights will operate five times weekly from May 22 to June 11, daily between June 12 and September 1 and four times weekly between Sept. 2 and Oct. 5, 2014.
The flights will depart Chicago O’Hare at 6 p.m. (1800), arriving in Edinburgh at 7:45 a.m. (0745) the following day. The return flights will depart Edinburgh at 10:25 a.m. (1025), arriving in Chicago at 1 p.m. (1300) the same day (all times local). Flight times are seven hours, 45 minutes eastbound and eight hours, 35 minutes westbound.
The flights will operate using Boeing 757-200 aircraft with a total of 169 seats – 16 flat-bed seats in United BusinessFirst and 153 in United Economy, including 45 Economy Plus seats with added legroom and increased personal space.
United offers more nonstop service to more destinations from its Chicago O’Hare hub than any other carrier and has added 11 new routes from Chicago since the beginning of 2013.
United currently operates year-round nonstop service from its Newark Liberty International Airport hub to both Edinburgh and Glasgow, having started service to Scotland in 1998.
Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 757-222 N521UA (msn 24891) climbs away from Los Angeles International Airport.
United Airlines (Chicago) has announced plans to launch new nonstop service from its Chicago hub at O’Hare International Airport to Elmira, New York, and State College, Pennsylvania. The airline also plans to begin new service from Chicago O’hare to Topeka, Kansas, subject to government approval. ExpressJet Airlines (Atlanta) will operate the United Express flights using 50-seat regional jet aircraft. The State College and Topeka flights will begin on January 7, 2014, and the Elmira service will begin on February 13, 2014.
The weekday flight schedules follow. Weekend schedules may vary. Schedules are subject to change.
|Chicago – Elmira||Elmira – Chicago|
|2:15 p.m.||5:00 p.m.||6:15 a.m.||7:18 a.m.|
|9:00 p.m.||11:45 p.m.||5:30 p.m.||6:33 p.m.|
|Chicago – State College||State College – Chicago|
|1:55 p.m.||4:33 p.m.||6:20 a.m.||7:17 a.m.|
|6:45 p.m.||9:23 p.m.||5:03 p.m.||6:00 p.m.|
|Chicago – Topeka||Topeka – Chicago|
|1:00 p.m.||2:44 p.m.||6:00 a.m.||7:36 a.m.|
|8:30 p.m.||10:14 p.m.||3:14 p.m.||4:50 p.m.|
Elmira and Topeka are both new destinations in United’s route network. The airline currently serves State College from its hub at Washington Dulles.
With these new routes, United has added service to ten new destinations from Chicago O’Hare since the beginning of 2013. Other new year-round and seasonal destinations include Mobile, Alabama; Fairbanks, Alaska; Nassau, Bahamas; Shannon, Ireland; San Jose, Costa Rica; Thunder Bay, Ontario; and Saskatoon, Saskatchewan.
United and United Express operate nearly 570 daily flights from the O’Hare hub to more than 125 domestic and more than 30 international destinations.
Copyright Photo: ExpressJet’s Embraer ERJ 145XR (EMB-145XR) N11194 (msn 145940) arrives at the Dulles International hub near Washington.
United Airlines (Chicago) has been described as “one big company, but not yet one happy family” in an article written by Kristen Leigh Painter of the Denver Post. According to the article, labor inefficiencies are delaying the promised merger financial benefits. The merged airline is also coming under increased scrutiny due to the proposed airline merger of American Airlines and US Airways. For the most part, United’s unions are still divided operating under separate contracts. Is this the future for the “new” American Airlines if their controversial merger is approved?
Read the full article: CLICK HERE
Copyright Photo: Bruce Drum/AirlinersGallery.com. Airbus A320-232 N409UA (msn 462) taxies to the gate at Seattle-Tacoma International Airport.
Have you seen the “new look” AirlinersGallery.com?
United Airlines (Chicago) has announced it will recall nearly 600 pilots currently on furlough to address the airline’s future staffing needs. No United pilots will remain on furlough following the recall.
Training classes for the recalled pilots will begin next month and run through the end of the year. In total, United has more than 12,000 pilots.
Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 737-924 ER N75426 (msn 31622) departs from Seattle-Tacoma International Airport.
United Airlines (Chicago) has announced new daily nonstop service from Indianapolis to its hub at San Francisco International Airport., beginning on January 7, 2014. The conveniently timed flights will operate using Airbus A319 aircraft, with eight United First seats, 40 United Economy Plus seats and 72 United Economy seats.
United flight 500 will depart Indianapolis International Airport (IND) at 8 a.m. (0800), arriving at San Francisco International Airport (SFO) at 10 a.m. (1000). The return flight, United 317, will depart San Francisco at 1:35 p.m. (1335), arriving in Indianapolis at 8:51 p.m. (2051). The new service, which launches from San Francisco to Indianapolis on January 7 and from Indianapolis to San Francisco on January 8, will provide travelers with convenient connections from United’s largest West Coast hub to points throughout North America, Asia and Australia. United currently offers nonstop service from Indianapolis to its hubs in Chicago (O’Hare), Cleveland, Denver, Houston (Bush Intercontinental), Newark and Washington, D.C. (Dulles) with up to 35 daily flights offering single-connection access to more than 261 cities across the globe.
In other news, the pilots of United Airlines and Continental Airlines have finally released an integrated seniority list. A three-member pilot arbitration panel came up with the solution after three years of negotiations.
Read the full report from the Denver Post: CLICK HERE
Copyright Photo: Ton Jochems/AirlinersGallery.com. Airbus A319-131 N828UA (msn 1031) lands at Las Vegas.
United Airlines (Chicago) today applied to the U.S. Department of Transportation (DOT) for authority to begin nonstop service linking the airline’s San Francisco hub with Chengdu, China, the fourth-largest Chinese city, effective June 9, 2014.
United intends to use the world’s most advanced passenger airplane, the Boeing 787-8 Dreamliner, to operate three-times-weekly service to Chengdu. If approved, Chengdu will be the ninth destination United serves in the Asia/Pacific region nonstop from San Francisco, from which United offers more nonstop trans-Pacific flights from the United States than any other carrier – nearly twice as many as any airline from any West Coast city.
The proposed flights, subject to government approval, will depart San Francisco International Airport at 1:35 p.m. on Mondays, Wednesdays and Saturdays and arrive at Chengdu Shuangliu International Airport at 6:50 p.m. the following day (all times local). Service from Chengdu will depart at 10 a.m. on Mondays, Wednesdays and Fridays and arrive at San Francisco International Airport at 8:50 a.m. the same day. Flying times will be approximately 14 hours, 15 minutes westbound and 13 hours, 50 minutes eastbound. This new nonstop flight will shave nearly four hours off the typical travel time between the two cities.
Chengdu, the capital of Sichuan province in southwest China, is the country’s fourth largest city, with a population of approximately 14 million in the urban area. In recent years, Chengdu has been one of the country’s fastest-developing cities economically, and more than 200 Fortune 500 companies have a presence in the city. Sichuan is famous as the natural habitat of the giant panda and home to one of China’s most popular cuisines.
From San Francisco, United provides access to more than 300 destinations worldwide, with nonstop service to 80 destinations on five continents – more than any other carrier. The airline operates more nonstop China-U.S. flights, and to more cities in China, than any other airline.
United started nonstop service to mainland China in 1986 and today serves Beijing with nonstop flights from Chicago (O’Hare), Newark, San Francisco and Washington (Dulles); Shanghai with nonstop flights from Chicago (O’Hare), Los Angeles, Newark and San Francisco; and Hong Kong with nonstop flights from Chicago (O’Hare), Newark, San Francisco, Guam, Singapore and Ho Chi Minh City, Vietnam.
Copyright Photo: KSK/AirlinersGallery.com. United’s Boeing 787-8 N26902 (msn 34822) gracefully climbs away from the runway at Los Angeles International Airport.
United Airlines (Chicago) will start weekly Denver-Fort Myers seasonal service with Boeing 737-800s on December 16, 2013. The route will go to daily service on January 7, 2014 per Airline Route. The flights will end on April 7, 2014.
Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 737-824 N26210 (msn 28770) in the Star Alliance livery soars into the Southern California skies from Los Angeles International Airport (LAX).
United Airlines (Chicago) customers who want to enjoy fresh food in flight now have new options available for purchase, as the airline today debuted its Choice Menu ”Bistro on Board.” The options are available to United Economy customers on most flights scheduled for more than three-and-a-half hours within North America and to and from Central America.
Breakfast Bistro on Board selections include a ham and Swiss baguette; a sweet cheese pastry; and a morning energy selection of a hard-cooked egg, cheese, grapes, a wheat roll and almond butter. The lunch and dinner menu now includes a caprese baguette; a bacon, lettuce and tomato wrap; and a roast beef and cheddar baguette, as well as an Asian-style noodle salad and artisan cheese selection.
In addition, a bistro scramble with eggs, potatoes, ham, bell peppers and cheddar cheese, and a lunch and dinner chicken stir fry are available on Hawaii flights to and from Chicago, Newark, Houston and Washington.
United prepares Bistro on Board items fresh daily. The selections will change seasonally, with new items coming in October, as United provides customers innovative selections made with high-quality ingredients. In keeping with the airline’s commitment to sustainability, United wraps the Bistro on Board items in packaging made with environmentally friendly materials. The packaging is also less bulky, which will lead to less waste and a smaller carbon footprint.
In addition to Bistro on Board, United will continue to offer the Choice Menu Snack Shop – snack boxes, candy, pita chips and hummus, granola bars, Pringles and Chex Mix. Snack Shop items are available for purchase all day in United Economy on most flights within North America and to and from Central America scheduled for more than two hours.
Copyright Photo: United Airlines.
United Airlines (Chicago) today reported second-quarter 2013 net income of $521 million, or $1.35 per diluted share, excluding $52 million of special charges. Including special charges, UAL reported second-quarter 2013 net income of $469 million, an increase of 38 percent year-over-year, or $1.21 per diluted share.
- UAL generated $10 billion of revenue in the second quarter of 2013, its highest ever second-quarter revenue result.
- Leading the U.S. airline industry in year-over-year passenger revenue per available seat mile (PRASM) growth for the second consecutive quarter, United’s PRASM increased 1.0 percent in the second quarter compared to the second quarter of 2012.
- Second-quarter consolidated unit costs (CASM), holding fuel rate and profit sharing constant and excluding special charges and third-party business expense, increased 4.5 percent year-over-year on a consolidated capacity (available seat miles) reduction of 2.1 percent. Second-quarter consolidated CASM increased 0.7 percent year-over-year.
- UAL ended the second quarter with $7.0 billion in unrestricted liquidity.
Second-Quarter Revenue and Capacity
For the second quarter, total revenue was $10.0 billion, an increase of 0.6 percent compared to the same period in 2012. Second-quarter consolidated passenger revenue decreased 1.1 percent year-over-year to $8.7 billion, on a consolidated capacity decrease of 2.1 percent year-over-year. Cargo and other revenue in the second quarter increased 13.8 percent versus the second quarter of 2012, or $162 million, to $1.3 billion.
Consolidated revenue passenger miles (RPMs) decreased 1.7 percent on a consolidated capacity decrease of 2.1 percent year-over-year in the second quarter, resulting in a consolidated load factor of 84.7 percent, the highest second-quarter consolidated load factor in United’s history.
Second-quarter consolidated PRASM increased 1.0 percent compared to the same period in 2012. Consolidated yield for the second quarter increased 0.6 percent year-over-year.
Mainline RPMs in the second quarter decreased 2.1 percent on a mainline capacity decrease of 2.4 percent year-over-year, resulting in a mainline load factor of 84.9 percent. Second-quarter mainline yield increased 0.5 percent compared to the same period in 2012. Second-quarter mainline PRASM increased 0.7 percent year-over-year.
Total operating expenses decreased $133 million, or 1.4 percent, in the second quarter versus the same period in 2012. Excluding special charges, second-quarter total operating expenses increased $21 million, or 0.2 percent, year-over-year.
Second-quarter consolidated and mainline CASM increased 0.7 and 1.3 percent year-over-year, respectively. Second-quarter consolidated and mainline CASM, excluding special charges and third-party business expense, increased 1.1 percent and 1.8 percent, respectively, compared to second-quarter 2012. Third-party business expense was $170 million in the second quarter of 2013.
In the second quarter, consolidated and mainline CASM, excluding special charges and third-party business expense and holding fuel rate and profit sharing constant, increased 4.5 percent and 5.2 percent, respectively, compared to the second quarter of 2012.
Liquidity and Cash Flow
UAL ended the second quarter with $7.0 billion in unrestricted liquidity, including $1.0 billion of undrawn commitments under its revolving credit facility. During the second quarter, UAL generated $1.1 billion of operating cash flow. The company’s gross capital expenditures and purchase deposits for the quarter were $549 million. The company made debt and capital lease principal payments of $540 million in the second quarter, including $144 million of pre-payments.
Finance, Network and Fleet
- United issued $300 million of senior unsecured notes due 2018 at an interest rate of 6.375 percent.
- During the quarter, the company expanded its industry-leading global route network, launching new nonstop service between Paris and San Francisco; between Tokyo and Denver and between Shannon, Ireland, and Chicago. The company also launched new nonstop service to Austin, Texas; Charleston, S.C.; Fairbanks, Alaska; Edmonton, Alberta, Canada; Grand Rapids, Mich.; Guatemala City, Guatemala; Mobile, Ala.; Portland, Ore.; Saint George, Utah; San Jose, Costa Rica; San Jose del Cabo, Mexico; Traverse City, Mich.; Vancouver, British Columbia, Canada; and Wichita, Kan. United also added three new cities to its network: Dickinson, N.D.; Fort McMurray, Alberta, Canada and Santa Fe, N.M. The company announced future new nonstop markets, including the company’s first nonstop service to St. Lucia, as well as additional service to Austin, Texas, and Gunnison, Colo.
- United welcomed back the Boeing 787 Dreamliner with commercial service between Houston and its other domestic hubs. The airline launched the highly anticipated Denver to Tokyo-Narita service in June, marking a successful return of the Dreamliner to United’s international skies. United also launched temporary 787 service from Houston to London in June, and in August the company will start additional 787 international service from Houston to Lagos, Nigeria, and from Los Angeles to Tokyo and Shanghai.
- The company increased its Dreamliner order to 65. United will be the North American launch customer for the Boeing 787-10. The company also converted its existing order for 25 A350-900s into A350-1000s and added an additional 10 aircraft to the order, totaling 35 aircraft. United expects delivery for both the 787-10 and A350-1000 beginning in 2018, enabling the airline to further modernize its international widebody fleet by replacing older, less efficient aircraft to reduce fuel and operating costs, enhance the customer experience and maximize network opportunities.
- United will introduce 70 Embraer 175 aircraft into the United Express fleet beginning in 2014. These aircraft – with 76 seats, a larger first-class cabin and larger overhead bins – will be operated by SkyWest Airlines, Inc. and another United Express carrier, with deliveries expected in 2014 and 2015.
- The company took delivery of six Boeing 737-900 ERs and removed from service two Boeing 757-200s and the last five Boeing 737-500s and the last five Boeing 767-200s from its fleet.
- The company executed a definitive purchase agreement with AltAir Fuels for 15 million gallons of cost-competitive, commercial-scale, sustainable aviation biofuel to be used on flights departing LAX in 2014. AltAir Fuels’ renewable jet fuel is expected to achieve at least a 50 percent reduction in greenhouse gas emissions on a lifecycle basis.
Product, Loyalty Program and Facilities
- United reached a milestone of being the only U.S. carrier offering 180-degree flat-bed seats and personal on-demand entertainment in premium cabins on all scheduled, long-haul international flights from the continental U.S.
- The company continued outfitting aircraft with global satellite Wi-Fi, offering inflight connectivity on long-haul international flights. The airline now has 57 aircraft complete and is installing satellite Wi-Fi at a rate of over 25 aircraft per month for the remainder of 2013.
- The airline introduced its 200th aircraft with live television, offering customers more than 100 channels of live programming while in-flight. United operates more live television-equipped aircraft than any other airline in the world.
- United launched subscription options that offer customers access to Economy Plus seating or pre-paid checked baggage charges for a year, providing new choices for customers to tailor their travel experiences.
- United introduced a revenue component to its MileagePlus premier status qualification requirements for the 2015 program year.
- United debuted the MileagePlus Small Business Network, a first-of-its-kind loyalty program that enables businesses to earn and redeem miles by purchasing goods and services from the program’s vendor partners, including leading providers of printing, shipping, credit card payment processing, office supplies and computing services.
- United opened its new Terminal B south concourse at Houston’s George Bush Intercontinental Airport. The $97 million south concourse is a new 225,000-square-foot facility dedicated to United Express regional flights.
- United signed a 20-year lease extension at Newark Liberty International Airport and committed to invest an additional $150 million in the region’s largest hub to ensure the airport remains one of the country’s premier global gateways. The facility upgrades include a redesign of the airline’s check-in facilities, a new catering facility and an advanced checked baggage screening system.
Top Copyright Photo: Jay Selman/AirlinersGallery.com. During the second quarter United Airlines again retired the last five Boeing 737-500s and the last five Boeing 767-200s from its fleet. Boeing 737-524 N16642 (msn 28903) climbs away from the runway at Charlotte Douglas International Airport.
Bottom Copyright Photo: Ton Jochems/AirlinersGallery.com. Boeing 767-224 ER N69154 (msn 30433) rests between flights at Los Angeles International Airport.
United Airlines (Chicago) Boeing 737-800 aircraft retrofitted with the new Split Scimitar Winglet took its maiden test flight Tuesday (July 16) in Everett, Washington. This advanced winglet improves on the existing blended winglets United currently has on its next generation 737 fleet.
In January, United served as the launch customer for this innovative winglet when it made a firm commitment with Aviation Partners Boeing (APB) to retrofit its 737-800 fleet. In June, United announced its commitment to also retrofit its 737-900ER fleet. Using a newly patented design, the program consists of retrofitting United’s Boeing Next Generation 737 Blended Winglets by replacing the aluminum winglet tip cap with a new aerodynamically shaped “Scimitar”™ winglet tip cap and by adding a new Scimitar-tipped ventral strake.
This new winglet design demonstrates significant aircraft drag reduction over the basic blended winglet configuration United uses on its current fleet. United expects the new Split Scimitar winglet to result in approximately a two percent fuel savings for the 737. Once the Split Scimitar Winglets are installed, the combined winglet technology installed on United’s 737, 757, and 767 fleet is expected to save the airline more than $200 million per year in jet fuel costs.
United will begin retrofitting its 737-800 and 737-900 ER fleet with the new winglet beginning early next year, once testing and FAA certification of the winglets are complete.
Copyright Photo: United Airlines. Boeing 737-824 N37277 (msn 31595) makes history at Paine Field near Everett.
United Airlines (Chicago) has launched weekly nonstop service to St. Lucia from its Newark Liberty International Airport hub. The flights, which began on July 13, 2013, operate using Boeing 737-800 aircraft, with 16 United Business seats, 48 United Economy Plus seats and 90 United Economy seats.
United flight UA 1642 departs Newark Liberty (EWR) on Saturdays at 8:55 a.m. (0855), arriving at the Hewanorra International Airport (UVF) in St. Lucia at 1:48 p.m. (1348). The return flight, United UA 1643, departs St. Lucia on Saturdays at 2:38 p.m. (1438), arriving in Newark at 7:33 p.m. (1933). The service provides convenient connections to and from 22 cities in the United States, including Chicago, Boston and Washington, as well as several Canadian cities.
St. Lucia, United’s 17th destination in the Caribbean.
Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 737-824 N77261 (msn 31582) departs from Los Angeles International Airport.
United Airlines (Chicago) is planning to introduce the new Boeing 787-8 on the Seattle/Tacoma-Tokyo (Narita) route on November 5, replacing the Boeing 777-200 ER currently operating on the route according to Airline Route. ANA also operates the 787 on the same route.
In other news, United is dropping the Newark-Buenos Aires route on September 29 per Airline Route. In addition, the Newark-Istanbul will be cancelled on October 26, 2013 (probably for the winter season).
Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 787-8 Dreamliner N20904 (msn 34824) climbs away from the runway at Los Angeles International Airport.
Guest Editor Marcelo F. De Biasi.
Flying the Dreamliner #06JUL13 – Welcome to tomorrow
This is a special one. As most out there, having seen the Dreamliner take shape all the way from the very beginning when the airplane was still dubbed 7E7 and looked more like a shark than an actual bird, being able to actually try out the plane that in a sense “we” got to build (remember when Boeing had extensive surveys in place online asking for customer/passenger feedback?) is nothing short of a dream come true. It’s only been a couple of months since I had the chance to see a Dreamliner live – years after its roll-out – and it certainly wasn’t easy finding a good and “cheap” flight that I could book without having to fly abroad. Nevertheless, it required some doing as I had to make my way all the way down to Houston (IAH) in order to see this through. Since the 787 was grounded at the beginning of the year, United Airlines (UA) stopped serving Newark (EWR) with the Dreamliner and didn’t reinstate the flight once the plane was put back into service in June. My options were to fly from IAH to either Denver (DEN), Los Angeles (LAX) or Chicago (ORD). Chicago was the “cheaper” option I also wanted to connect at O’Hare International Airport and finally get to know United’s largest hub. And so my itinerary for a day and half of flying developed into LaGuardia (LGA)-Charlotte (CLT)-IAH (on US Airways on Friday evening), IAH-ORD (the actual Dreamliner flight on United) and finally, ORD-Washington Dulles (IAD)-New York (JFK) (also on United) – the last three flights all on Saturday. Quite an ordeal “just” to try out the Dreamliner. I’m sure a number of people think I’m nuts for doing this (admittedly, sometimes I am).
So, was it worth it? The answer is big fat YES. I would do it all over again. The Dreamliner sets new standards in flying. From a financial/operational efficiency standpoint there is little doubt that the 787 is a game changer and will remain largely unchallenged for some time – yes, the A350-900 has initiated its test flying program, but it is also slightly larger than the 787 and is in fact more in the size category of the 777-200/200ER (where the 787-10 will probably also steal the show now that it has been officially launched).
From a customer perspective, I can tell you that 787 is by far the best airplane in existence today. Its cabin is spacious, elegant, functional, and modern. The windows are larger in area than any other civil aircraft in-service or in development. Window shades no longer exist, these have been replaced with electrochromism-based smart glass that allow passengers (and flight attendants alike) to dim the light to their liking (five levels in total) – and this really works like a charm.
As if the extra spacious feeling in the cabin – unlike anything I’ve experienced on any other plane I’ve flown on so far – wasn’t enough, the more humid cabin is simply perfect. While you might not sense any immediate difference to another airplane, it’s when you connect onto another “normal” airplane afterwards that it hits you and you realize what a difference the cabin of the 787 makes. Quite astonishing. Now, I know that pretty much all of you have at least read about these advanced features – and some of you have already tried the Dreamliner out yourselves and will know what I’m talking about here – but, trust me when I say that Boeing and 787 customers are not exaggerating when they claim that the Dreamliner is tomorrow’s airplane, today.
Setting my “avgeek” mentality aside for a moment, as a regular passenger I would certainly opt for a Dreamliner flight in the future whenever an option is available, particularly if flying long-haul. It sounds a bit extreme, but in all fairness, this is how good of a passenger experience the Dreamliner offers its customers (of course, provided the airline which chooses to operate the 787 doesn’t fit the plane with a 28 inch pitch in Economy Class).
Last but not least, the Dreamliner is also incredibly quiet – almost as silent as the A380 (credit where it’s due).
I also need to say a little something about United. On my 787 flight between IAH and ORD, the onboard service was very good – it was noticeable that the crew was excited about their new “toy”. Nevertheless, only serving beverages (no spirits) on a 2 and a half hour flight in Economy Class (not even peanuts) is not really what you would expect of a traditional legacy carrier. In any case, overall it was a top notch job by the enthusiastic “Dreamliner crew”.
Please enjoy a few photos of the flight – and of that INCREDIBLE looking wing, truly a work of art – and a short video I took of the final approach into Chicago O’Hare Airport.
Video: Landing in ORD
By the way, in case any of you were wondering, the registration of the plane I flew was N27903 (msn 34823), delivered factory fresh to United on December 20, 2012.
Copyright Photos: Marcelo F. De Biasi. All rights reserved.
About the Guest Editor:
What’s there to say about me? I’m just your average “AvGeek”. Having been bitten by the aviation bug shortly after I was born – the first words to come out of my mouth were apparently “VARIG” -, some 11 years ago I decided to make the leap to aviation photography. Occasionally, I’ve also been known to write an article or two about aviation. Aside for my obvious love for aviation, I’m also a regular amateur photographer with a nag for history, international politics, branding & marketing, social media, philosophical questions, Formula 1 and quality hard & heavy rock. Last but not least, I also work for a major network carrier in Network Planning.
IN A NUTSHELL
I’m from: São Paulo, Brazil, currently residing in New York, United States
Favorite Airliner: Boeing 737 Series, Boeing 777 Series, Embraer 190 and 195, MD-11, Lockheed Electra II
Fascinating Airlines: Azul, AirAsia X, Copa Airlines, JetBlue Airways, Norwegian Air Shuttle, Emirates, Lufthansa
Memorable Airports: SDU, CGH, HKG, ZRH, DCA, SSA
United Airlines‘ (Chicago) employees worldwide – including flight attendants, customer service agents, technical operations and ramp workers – begin wearing newly designed uniforms this week, the first time members of these work groups will wear similarly styled uniforms. More than 64,000 United employees will debut the garments, which feature accents of blue, gold, silver and gray.
United pilots will begin wearing newly designed uniforms later this year in the traditional midnight blue color with gold stripes and accents. Other uniform design concepts include:
- Flight Attendants: The uniform includes a core wardrobe of black trousers, skirts, sweaters, vests and blazers with two rows of silver braid on the sleeves. Female flight attendants will also wear sweaters, vests, short sleeve jackets and two styles of dresses, including a signature blue dress with a black stripe detail. Outerwear for male and female flight attendants includes a black all-season coat and an optional gray double-breasted wool coat.
- Customer Service Agents: The uniform includes a wardrobe of black blazers, trousers, sweaters, vests and skirts. Agents will also wear colored shirts and distinctive neckwear that vary depending on their job responsibilities.
- Ramp, Cargo and Technical Operations: The uniform offers flexibility, comfort and durability for year round comfort. Employees will wear work shirts, polo shirts and T-shirts made with breathable and flexible fabric. The pants, shorts and coveralls for both men and women feature a soft, brushed fabric. Outerwear for ramp, cargo and technical operations workers includes a three-piece system consisting of a zip-up fleece-lined vest, jacket and waterproof outer shell. The uniform also includes waterproof wind pants, hooded sweatshirts, baseball caps and knit caps.
Copyright Photos: United Airlines.