Category Archives: United Airlines

United Airlines reports a first quarter net loss of $489 million

United Airlines (Chicago) today reported a first quarter 2014 net loss of $489 million, or $1.33 per share, excluding $120 million of special items. Including special items, UAL reported a first quarter 2014 net loss of $609 million, or $1.66 per share.

Historic severe weather increased United’s first quarter loss by approximately $200 million.

United’s consolidated passenger revenue per available seat mile (PRASM) decreased 2.0 percent in the first quarter of 2014 compared to the first quarter of 2013. Weather-related cancellations reduced first quarter 2014 consolidated PRASM by approximately 1.5 percentage points.

First quarter 2014 consolidated unit costs (CASM) increased 1.0 percent year-over-year. First-quarter 2014 consolidated CASM, excluding special charges, third-party business expenses, fuel and profit sharing, increased 3.1 percent year-over-year on a consolidated capacity reduction of 0.3 percent.

UAL ended the first quarter with $6.0 billion in unrestricted liquidity.

“This quarter’s financial performance is well below what we can and should achieve. We are taking the appropriate steps with our operations, network, service and product to deliver significantly better financial results,” said Jeff Smisek, UAL’s chairman, president and chief executive officer. “The entire United team is sharply focused on accomplishing the goals we have laid out for long-term financial success.”

First Quarter Revenue and Capacity

For the first quarter of 2014, total revenue was $8.7 billion, a decrease of 0.3 percent year-over-year. First-quarter consolidated passenger revenue decreased 2.3 percent to $7.4 billion, compared to the same period in 2013. Ancillary revenue per passenger in the first quarter increased 7.6 percent year-over-year to more than $21 per passenger. First-quarter cargo revenue decreased 7.9 percent versus the first quarter of 2013 to $209 million. Other revenue in the first quarter increased 18.0 percent year-over-year to $1.1 billion, in large part due to an agreement to sell jet fuel to a third party.

Consolidated revenue passenger miles and consolidated available seat miles each decreased 0.3 percent year-over-year for the first quarter, driven largely by adverse weather, resulting in a first quarter consolidated load factor of 81.1 percent.

First quarter 2014 consolidated PRASM and consolidated yield each decreased 2.0 percent compared to the first quarter of 2013.

“We recognize that we have lagged on revenue and are taking the necessary actions to remedy that,” said Jim Compton, UAL’s vice chairman and chief revenue officer. “Our employees pulled together during the unprecedented extreme winter weather that marked this quarter. We appreciate their hard work, which resulted in higher customer satisfaction scores than for the same period last year.”

First Quarter Costs

Total operating expenses increased $60 million, or 0.7 percent, in the first quarter versus the same period in 2013. Excluding special charges, first-quarter total operating expenses increased $100 million, or 1.1 percent, year-over-year.

First quarter consolidated CASM increased 1.0 percent year-over-year. First quarter consolidated CASM, excluding special charges, third-party business expense, fuel and profit sharing, increased 3.1 percent compared to the first quarter of 2013. Third-party business expense was $193 million in the first quarter of 2014.

“We are making good progress in reducing costs and delivering sustainable efficiencies, all while improving the product for our customers,” said John Rainey, UAL’s executive vice president and chief financial officer. “While we are not pleased with our first-quarter financial results, we are building a strong foundation that will result in improved financial performance.”

Liquidity and Cash Flow

UAL ended the first quarter with $6.0 billion in unrestricted liquidity, including $1.0 billion of undrawn commitments under a revolving credit facility. The company generated $694 million of operating cash flow in the first quarter. During the first quarter, the company had gross capital expenditures of $737 million, excluding fully reimbursable projects. The company made debt and capital lease principal payments of $637 million in the first quarter.

Copyright Photo: Rolf Wallner/AirlinersGallery.com. Boeing 767-424 ER N76064 (msn 29459) touches down at Zurich.

United Airlines (current): AG Slide Show

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United releases schedules for four additional Embraer 175 routes

United Express-SkyWest ERJ 175 PR-EED (CO 91)(Grd) SJK (Embraer)(LR)

United Airlines (Chicago) has released additional new Embraer 175 United Express routes and schedules as reported by Airline Route. This is in addition to the other previously released E175 schedules.

From Chicago (O’Hare) hub to:

Austin, Texas (effective July 1)

From Houston (Bush Intercontinental) hub to:

Toronto (Pearson) (July 15)

Calgary (August 19)

From the San Francisco hub to:

St. Louis (September 20)

eff 20SEP14 San Francisco – St. Louis

The new type will be introduced from the Chicago (O’Hare) hub to Washington (Reagan National) starting on May 17.

United Airlines (current): AG Slide Show

 

Boeing delivers the 8,000th 737 to United Airlines

Boeing (Chicago and Seattle) yesterday (April 16) delivered the 8,000th 737 to come off the production line to United Airlines (Chicago) as N68821, marking another important milestone for the world’s best-selling airplane. The airplane, a Next-Generation 737-900 ER (Extended Range), features a special logo.

The 737 is the first commercial airplane in history to reach this delivery milestone. The program has a strong backlog with more than 3,700 airplanes on order, including 1,934 orders for the new 737 MAX.

United was the first airline to order and take delivery of the 737-200. Since 1965, United has taken delivery of more than 550 737s and operated nearly every model.

Copyright Photo: Joe G. Walker/AirlinersGallery.com. Boeing 737-924 ER N68821 (msn 43535) lands at Boeing Field in Seattle. N68821 has small “8000th 737″ gray titles by the main cabin door.

United Airlines (current): AG Slide Show

United to start nonstop Houston-Boise service starting on August 19

United Airlines (Chicago) will introduced a new daily Bombardier CRJ700 route from the Houston (Bush Intercontinental) hub and Boise, Idaho starting on August 19 per Airline Route.

Copyright Photo: Michael B. Ing/Airlinersgallery.com. Bombardier CRJ700 (CL-600-2C10) N765SK (msn 10231) of SkyWest Airlines climbs away from Los Angeles International Airport.

United Airlines (current): AG Slide Show

United Express-SkyWest: AG Slide Show

 

 

United’s first Boeing 787-9 rolls out of the Everett final assembly building

United 787-9 Factory Rollout - April 8, 2014

United Airlines‘ (Chicago) first Boeing 787-9 Dreamliner rolled out of final assembly Tuesday evening (April 8) at Boeing’s Everett, Washington, facility. The rollout marks the first major milestone in the aircraft’s production ahead of its expected delivery this summer. The Boeing 787-9 Dreamliner is the second and newest member of the fuel-efficient 787 family. With the fuselage stretched 20 feet longer than the 787-8, United’s 787-9 will fly more than 30 additional passengers and up to 300 nautical miles farther with the same exceptional environmental performance, including up to 20 percent less fuel burn per seat and up to 20 percent fewer emissions than similarly sized aircraft. The airline is the North American launch customer for the aircraft.

Earlier this year, United announced that it will fly the 787-9 on nonstop service between its hub at Los Angeles International Airport and Melbourne, Australia, beginning in October. The airline will fly the route six times weekly with the aircraft. United will be the first North American carrier to take delivery of the 787-9, and this will be the airline’s first international deployment of the aircraft type.

Over the next several months, the aircraft will move to the next phase of completion, which includes final cabin configuration and painting. United’s 787-9 will be configured with 252 seats – 48 in United BusinessFirst and 204 in United Economy, including 88 Economy Plus seats with added legroom and increased personal space. United’s first 787-9 will also be one of five aircraft used by Boeing in a flight test program to certify the aircraft.

Copyright Photo: United Airlines.

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United Airlines to end all service to Klamath Falls and Modesto in June

United Airlines (Chicago) will end United Express Embraer EMB-120 Brasilia service to Klamath Falls, Oregon (from Portland and San Francisco) on June 3 per Airline Route. Service to Modesto, California from San Francisco will end on June 4. The routes are operated by SkyWest Airlines (St. George, Utah).

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Embraer EMB-120ER Brasilia N233SW (msn 120307) arrives in Los Angeles.

United Express-SkyWest: AG Slide Show

Current SkyWest (United Express) routes on the West Coast:

United Express-SkyWest WC 4.2014 Route Map

 

United to start daily Newark-Binghamton service on June 6

United logo-1

United Airlines (Chicago) will start daily United Express service between the Newark hub and Binghamton starting on June 6 with Bombardier DHC-8-200 service.

Read the full report from Pressconnects.com: CLICK HERE

United Airlines (current): AG Slide Show

United Airlines honors its top 100 employees with a special airplane

United 737-900ER One Hundred logo (United)(LRW)

United Airlines (Chicago) Boeing 737-900 ER (N69818) took to the skies on Friday (March 28) to honor the company’s top 100 employees. The new Boeing 737-900 ER features the company’s “United 100″ logo on the exterior. The airline designed the United 100 program to recognize 100 employees nominated and selected by their co-workers for exemplary performance or achievements that support the cornerstones of the company’s business plan. Being honored as a United 100 recipient is the company’s highest honor for employee recognition.

The United 100 plane also features a plaque inscribed with the winners’ names on a wall inside. The airline plans to update the plaque with the annual winners’ names each year.

United 737-900ER One Hundred Plaque (United)(LRW)

United this week honored these top employees at its second annual “United 100″ celebration in downtown Chicago. At the luncheon, Smisek surprised the winners with an announcement that the newest aircraft in the company’s fleet would be dedicated in their honor.

The winners also each received a crystal award and 100,000 MileagePlus miles. The 100 winners, who represent every work group in the company, and their guests came from throughout the United States as well as nine international locations for the event, where United’s senior leadership congratulated and recognized them for their great efforts to go above and beyond for customers, co-workers and the company.

In 2013, 5,612 employees were nominated for United 100. The 100 annual winners are selected by their divisions from among the approximately 400 quarterly winners, who are chosen by divisions. All of United’s more than 85,000 employees are eligible for the program.

Additionally, United Airlines is expanding its extensive trans-Pacific network this weekend, connecting its San Francisco hub with Taipei, Taiwan, beginning today (March 29), and launching a second daily flight between Houston and Tokyo tomorrow (March 30).

United will host inaugural gate events in both San Francisco and Houston, marking the importance of these flights to tourism and economic development.

United will operate both services with Boeing 777-200 aircraft. The aircraft flying San Francisco-Taipei will offer 269 seats – eight in United Global First, 40 in United BusinessFirst and 221 in United Economy, including 113 extra-legroom United Economy Plus seats.

The aircraft flying Houston-Tokyo will offer 267 seats – 50 in United BusinessFirst and 217 in United Economy, including 72 United Economy Plus seats.

In United Global First and United BusinessFirst, United offers customers seats that recline into fully flat beds, personal on-demand entertainment, in-seat power and USB ports, enabling travelers to rest or to be productive in-flight. Customers in United Economy also enjoy personal, on-demand entertainment at every seat and in-seat power.

United is the only U.S. airline to offer the comfort of flat-bed seats in its premium cabins on every long-haul, international flight from the continental United States. The airline also offers more extra-legroom economy seating than any U.S. airline.

These Taipei and Tokyo additions come as United plans to introduce three-times-weekly Boeing 787 service June 9 between San Francisco and Chengdu, China, pending government approval. This nonstop service would be the first by a U.S. airline from the United States to mainland China, beyond Beijing and Shanghai. The company also plans to offer, subject to government approval, nonstop Boeing 787 service between Los Angeles and Melbourne, Australia, six times weekly beginning on October 26.

With these changes, United also operated its last scheduled Boeing 747-400 from Los Angeles last night (March 28) to Sydney. The type may revisit LAX again as a substitution.

Top Copyright Photos: United Airlines.

United Airlines (current): AG Slide Show

Bottom Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 747-422 N107UA (msn 26900) approaches the runway at Los Angeles International Airport (LAX).

 

Embraer delivers the first Embraer E175 to SkyWest Airlines

United Express-SkyWest ERJ 175 PR-EED (CO 91)(Grd) SJK (Embraer)(LR)

Embraer (São José dos Campos) yesterday (March 27) delivered, in a ceremony held at the Company’s headquarters, in São José dos Campos, the first dual-class 76-seat Embraer 175 (ERJ 175) to SkyWest Inc. (SkyWest Airlines) (St. George, Utah). The aircraft is part of the firm order signed by the airline last year, for 40 E175 aircraft. SkyWest Airlines will operate the aircraft as an United Express carrier for United Airlines. The E175s are configured in a dual-class 76-seat layout.

An additional 60 orders are reconfirmable, subject to SkyWest being awarded Capacity Purchase Agreement (CPA) contracts with major U.S. airline partners. The agreement between SkyWest and Embraer also includes options for another 100 E175s, taking the potential total order up to 200 airplanes.

In a separate deal with Embraer, SkyWest became the launch customer of the E175-E2, ordering 100 aircraft with 100 additional options, for deliveries beginning in 2020.

SkyWest is the largest regional airline group in the world and is the parent company of SkyWest Airlines and ExpressJet Airlines. Both companies have long histories with Embraer and were early customers for the Embraer EMB 120 Brasilia turboprop aircraft. More than 40 EMB 120 Brasilia aircraft currently fly in the SkyWest Airlines network, primarily in the western United States. ExpressJet Airlines operates 251 aircraft of the ERJ 145 family and is the largest ERJ operator in the world.

The new type is due to enter revenue service on May 17, 2014 on the Chicago (O’Hare)-Washington (Reagan National) route.

Copyright Photo: Embraer.

United Express-SkyWest: AG Slide Show

Routes operated as United Express:

United Express-SkyWest 3.2014 Route Map

 

United Airlines announces additional Embraer 175 routes

United Express ERJ 175 (CO 91)(Flt)(United)(LRW)

United Airlines (Chicago) has announced that it will launch service with the airline’s new Embraer 175 aircraft on flights between United’s Houston hub at George Bush Intercontinental Airport and Atlanta and New Orleans beginning on June 15, and between Houston and Austin beginning on June 16. United also announced ERJ 175 service between Chicago O’Hare and Minneapolis/St. Paul beginning on June 5; between Chicago O’Hare and Atlanta beginning on June 15; and between Chicago O’Hare and New York LaGuardia beginning on June 23.

The 76-seat ERJ 175 regional jet is the newest addition to the United Express fleet. The aircraft features 12 seats in United First, 16 seats in United Economy Plus and 48 seats in United Economy. United Express carrier Mesa Airlines (Phoenix) will operate the flights between Houston and Atlanta, Austin and New Orleans. United Express carrier SkyWest Airlines (St. George, Utah) will operate the flights between Chicago O’Hare and Atlanta, New York LaGuardia and Minneapolis/St. Paul.

Last month, United announced that SkyWest Airlines will operate ERJ 175 service between Chicago O’Hare and Reagan Washington National beginning on May 17 and between Chicago O’Hare and Boston Logan beginning on May 19.

United Airlines (current): AG Slide Show

United opens a new wide body hangar at Newark

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United Airlines (Chicago) today unveiled a new wide body aircraft maintenance hangar at Newark Liberty International Airport.

United invested $35 million to construct the facility, which will help support the airline’s widebody aircraft, including the Boeing 787 Dreamliner and the Airbus A350 XWB, which United will begin flying in 2018. The hangar also expands United’s maintenance capability for widebodies by 33 percent at Newark Liberty.

United has more than 13,000 employees in the New York metropolitan area, 700 of whom are dedicated to technical operations and maintenance at Newark Liberty. Construction of the 90,000-square-foot hangar also had a significant economic impact on the region, as more than 600 local workers helped build the facility.

In November 2013, United also completed construction of a 125,000-square-foot maintenance hangar at Washington Dulles International Airport. Together with this new hangar at Newark, United has significantly increased its maintenance capabilities on the East Coast.

United Airlines (current): AG Slide Show

United Airlines to add new seasonal Caribbean routes

United Airlines (Chicago) is adding new summer seasonal flights to the Caribbean. The carrier will start weekly Houston (Bush Intercontinental)-Aruba (Boeing 737) and twice-weekly Washington (Dulles)-Nassau (CRJ700) flights from June 5 through August 18 per Airline Route. In addition, Newark-Santiago (Dominican Republic) (Boeing 737) route will be resumed for the same period as a daily service.

Copyright Photo: Bruce Drum/AirlinersGallery.com. Boeing 737-924 ER N34455 (msn 41743) departs from runway 27R at Fort Lauderdale-Hollywood International Airport.

United Airlines (current): AG Slide Show

United Airlines to introduce the Boeing 787-9 internationally from Los Angeles to Melbourne, Australia on October 26

United Airlines (Chicago) today announced that it will introduce nonstop flights between its hub at Los Angeles International Airport and Melbourne, Australia, effective on October 26, 2014 (westbound), subject to government approval. The airline will fly the route six times weekly with new Boeing 787-9 Dreamliner aircraft.  United is the North American launch customer for the 787-9, and this will be its first international deployment of the aircraft type.

Flight Schedule

Flight UA 98 will depart Los Angeles at 10:30 p.m. (2230) daily except Tuesday and Thursday and arrive in Melbourne at 9:15 a.m. (0915) two days later (all times local).  On Thursday, flight UA 98 will depart Los Angeles at 9:30 p.m. (2130) and arrive in Melbourne at 8:15 a.m. (0815) two days later (all times local). The flights to Melbourne will not operate on Tuesdays.

On the return, flight UA 99 will depart Melbourne at 11:15 a.m. (1115) daily except Thursday and Saturday and arrive at Los Angeles International Airport at 6:50 a.m. (0650) the same day. On Saturday, flight UA 99 will depart Melbourne at 3:15 p.m. (1515) and arrive in Los Angeles at 10:50 a.m.(1050) the same day. The flights to Los Angeles will not operate on Thursday.

Flying times will be approximately 15 hours, 45 minutes westbound, and 14 hours, 35 minutes eastbound.

Sydney Schedule Changes

With the launch of nonstop Los Angeles-Melbourne service, United will end service between Melbourne and Sydney.  The airline will seek to retime its daily departures from San Francisco and Los Angeles to Sydney in order to allow a greater range of connections beyond the hubs and to provide more convenient arrival times for customers on connecting flights from Sydney to New York and other East Coast destinations.

Onboard Products and Services

The Boeing 787-9 aircraft operating the new Los Angeles-Melbourne service will offer a total of 252 seats – 48 in United BusinessFirst and 204 in United Economy, including 63 Economy Plus seats with added legroom and increased personal space.

United BusinessFirst offers a superior business-class service. The BusinessFirst flat-bed seat reclines 180 degrees and features an on-demand entertainment system with touch-screen monitors. BusinessFirst amenities include power outlets, USB ports and multi-course meals with complimentary premium wines and spirits.

Economy Plus seats offer up to five inches of extra legroom, and both Economy Plus and United Economy seats feature adjustable headrests, power outlets and personal seat-back monitors delivering a multi-channel inflight entertainment system on demand.

Boeing 787 Dreamliner

The 787 Dreamliner is revolutionizing the flying experience for United customers and crews while delivering unprecedented operating efficiency, comfort and lower emissions. Customers experience greater comfort with improved lighting, bigger windows, larger overhead bins, lower cabin altitude and enhanced ventilation systems, among other passenger-friendly features. The aircraft’s use of lightweight composites, together with its modern engines and improved aerodynamic design, allow it to fly farther, faster and more efficiently than similar-sized conventional aircraft.

United is the 787 North American launch customer and now has nine Dreamliners in its fleet. The airline has a further 56 Dreamliners on order and expects to take delivery of five more from Boeing, including its first two 787-9s, by the end of 2014.

United in Australia

United started service to Australia in 1979 and today operates more flights to more destinations in Australia than any other U.S. carrier, with daily flights from its San Francisco and Los Angeles hubs to Sydney and Melbourne and twice-weekly service to Cairns from Guam.  The airline will begin introducing Boeing 777-200 aircraft to replace Boeing 747-400s on its trans-Pacific services to Australia at the end of March 2014.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. United currently operates the original 787-8. 787-8 N27908 (man 36400) departs from Los Angeles International Airport.

United Airlines (current): AG Slide Show

United Airlines is the first to operate a revenue flight with the new Split Scimitar Winglets

United 737-800 SWL N37277 (CO 91)(Grd)(United)(LR)

United Airlines (Chicago) yesterday operated a Boeing 737-800 aircraft freshly retrofitted with new Aviation Partners Boeing Split Scimitar Winglets. The pictured Boeing 737-824 N37277 (man 31595) took to the skies yesterday (February 18), marking the first commercial flight worldwide to operate with the advanced winglet technology. United flight 1273 on Tuesday, February 18 took off from the airline’s Houston (Bush Intercontinental) hub and flew to Los Angeles. The airline installed the innovative winglets on the Boeing 737-800 after the FAA approved the technology made by Aviation Partners Boeing (APB) earlier this month.

This new winglet design demonstrates significant aircraft drag reduction over the basic Blended Winglet configuration United uses on its current fleet. Using a newly patented design, the program retrofits United’s Boeing Next Generation 737 Blended Winglets by replacing the aluminum winglet tip cap with a new aerodynamically shaped “Scimitar”™ winglet tip cap and by adding a new Scimitar-tipped ventral strake. The new design will reduce fuel consumption by up to 2 percent per aircraft.

Last year, United served as the launch customer for the Split Scimitar winglet when it made a firm commitment with APB to retrofit its 737-800 and 737-900 ER aircraft.

United currently has more than 350 aircraft fitted with advanced blended winglet technology. Once the Split Scimitar Winglets installation is complete, the combined winglet technology on United’s 737, 757 and 767 fleet is expected to save the airline more than 65 million gallons of fuel a year, equivalent to more than 645,000 metric tons of carbon dioxide and$200 million per year in jet fuel costs. The savings from the Split Scimitar Winglets will contribute to United’s overall fuel-savings initiative to reduce its fuel costs by $1 billion by 2017.

Copyright Photos: United Airlines. United technicians at Orlando International Airport install the new Split Scimitar Winglet on a Boeing 737-800 on February 16, 2014. United is the first airline in the world to operate commercial service with the innovative winglet technology.

United Airlines (current): AG Slide Show

United 737-800 SWL (Up-Close)(United)(HR)

United Airlines to introduce the Embraer 175 on May 17

United Express ERJ 175 (CO 91)(Flt)(United)(LRW)

United Airlines (Chicago) will introduce the first Embraer 175 (ERJ 175) on two routes from its Chicago O’Hare hub in May.

United Express ERJ 175 inaugural flight will be launched on May 17 between Chicago (O’Hare) and Washington (Reagan National). Two days later, the new type will be introduced between Chicago (O’Hare) and Boston according to USA Today.

SkyWest, Inc. announced in May 2013 it had entered into a Capacity Purchase Agreement (CPA) with United Airlines, Inc. to operate 40 new Embraer 175 (ERJ 175) dual-class regional jet aircraft.  The CPA with United has a term of 12 years and SkyWest will operate under terms and conditions similar to its existing agreements with United.

SkyWest has determined that these 40 regional jet aircraft will be operated by SkyWest Airlines, Inc. (St. George), a wholly-owned subsidiary of SkyWest. Under the agreement, it is anticipated that the 40 aircraft will be introduced into service in the second quarter of 2014, with deliveries continuing to mid-2015.  The aircraft will be configured with 76-seats in dual-class.

SkyWest, Inc. also announced it has entered into an agreement with Embraer for the purchase of 100 new Embraer 175 dual-class regional jet aircraft. Of the 100 aircraft, 40 are considered firm deliveries and the remaining 60 aircraft are considered conditional until SkyWest enters into capacity purchase agreements with other major airlines to operate the aircraft.  Deliveries for the 40 firm aircraft are anticipated to begin in the second quarter of 2014 and continue through mid 2015. The aircraft will be configured in 76 seats in dual-class. The agreement also includes options for an additional 100 ERJ 175 aircraft and would be valued at $8.3 billion if all 200 aircraft are ordered.  The initial 40 firm aircraft outlined above will be operated by SkyWest Airlines, Inc.

Previously in April 2013 United Airlines announced an agreement to add 30 Embraer ERJ 175 regional jets to the United Express fleet. Under an agreement with Embraer, United will purchase the aircraft with deliveries in 2014 and 2015.

United also secured options for 40 additional aircraft.

The Embraer ERJ 175 is the first 76-seat regional jet aircraft in the United Express fleet. The aircraft will be configured with 12 United First, 16 Economy Plus and 48 United Economy seats. The design of the aircraft will result in more personal space for customers with wider seats and aisles than those on the 50-seat aircraft. The aircraft can accommodate standard carry-on bags, resulting in more convenience for customers.

As United inducts the new aircraft into the United Express fleet, the company will remove some of the older 50-seat regional jets in the fleet. The E175s will consume 10 percent less fuel per seat and will have less CO2 emissions per seat than the 50-seat aircraft they replace.

Image: United Airlines.

United Airlines (current): AG Slide Show

United Express-SkyWest: AG Slide Show

United plans to operate Newark-Santiago, Dominican Republic flights this summer

United Airlines (Chicago) today announced plans to operate flights between its Newark Liberty International Airport hub and Santiago in the Dominican Republicin the summer of 2014. The flights are subject to government approval.

United plans to introduce daily service, utilizing Boeing 737-900 aircraft, leaving Newark Liberty at 9:00 a.m. (0900) and arriving in Santiago at 12:55 p.m. (1255). The return flight will depart Santiago at 1:50 p.m. (1350), arriving at Newark Liberty at 5:55 p.m. (1755)  The service will open for sale once regulatory approval is granted. The new service will be timed to provide roundtrip connectivity with Washington, D.C., and Chicago (O’Hare).

In the Dominican Republic, United offers flights from Newark to Santo Domingo, Punta Cana and Puerto Plata and on a seasonal basis from Chicago (O’Hare) and Washington (Dulles), to Punta Cana. Details of the new flight will be announced once the service is approved.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 737-924 N79402 (msn 30119) climbs away quickly from the runway at Los Angeles International Airport.

United Airlines (current): AG Slide Show

United Airlines to add four new Express routes from Chicago O’Hare

United Airlines (Chicago) in June will add four new United Express routes from the Chicago (O’Hare) hub per Airline Route. Daily Chicago-Bangor flights will be added on June 5 as an United Express (CRJ700) route along with Chicago-Erie (ERJ 145) and Chicago-Flint (ERJ 145) on the same day.

Finally on June 22, United Express service will be added to Cody, Wyoming with a weekly flight (CRJ700).

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Bombardier CRJ700 (CL-600-2C10) N744SK (msn 10200) of SkyWest Airlines climbs away from Los Angeles International Airport.

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United Express-SkyWest Airlines: AG Slide Show

 

United Airlines and Association of Flight Attendants agree to avert any involuntary furloughs

United Airlines (Chicago) and the Association of Flight Attendants (AFA) have agreed to advert all involuntary furloughs. The AFA issued this statement: The Association of Flight Attendants-CWA (AFA), representing over 25,000 Flight Attendants at United Airlines, announced an agreement with United management that averts involuntary furloughs at the world’s leading airline through improved voluntary options. The mutual agreement between AFA and management also provides employment for Flight Attendants originally slated to lose their jobs by offering an enhanced crossover agreement to pre-merger Continental Airlines. In other news, United will end the Washington (Dulles)-San Salvador route on March 31 per Airline Route. The route is currently operated three days a week with Boeing 737-800s. Additionally the carrier will launch daily summer United Express service between the Denver hub and Sun Valley, Idaho from July 2 through September 22 with Bombardier CRJ700s.

Copyright Photo: Brian McDonough/AirlinersGallery.com. Boeing 737-824 N26210 (msn 28770) in the Star Alliance colors arrives at the Washington (Dulles) hub.

United Airlines (current): AG Slide Show

Aviation Partners Boeing receives FAA certification for its Split Scimitar Winglets

AVIATION PARTNERS BOEING UNITED AIRLINES 737-800

Aviation Partners Boeing (APB) (Seattle) has announced it has received Supplemental Type Certification (STC) from the FAA for Split Scimitar Winglets to be installed on Boeing 737-800 aircraft. According to the company, “the Split Scimitar Winglet program is the culmination of a five-year design effort using the latest computational fluid dynamic technology to redefine the aerodynamics of the Blended Winglet into an all-new Split Scimitar Winglet. The unique feature of the Split Scimitar Winglet is that it uses the existing Blended Winglet structure, but adds new strengthened spars, aerodynamic scimitar tips, and a large ventral strake.”

APB will develop and certify the Split Scimitar Winglet modification for all of the Boeing 737-700, 800 and 900 series aircraft including Boeing Business Jets.  APB expects to start certification flight testing on the 737-900ER in mid-February achieving certification by late July 2014.

APB’s Split Scimitar Winglet program is the most successful product launch in its history.  Since launching the program early last year, APB has now taken orders and options for 1,461 Split Scimitar Winglet systems. Over the last 10 years, APB has sold more than 7,000 Blended Winglet Systems.  5,300 Blended Winglet Systems are now in service with over 200 airlines in more than 100 countries. APB estimates that Blended Winglets have saved airlines worldwide 4.1 billion gallons of jet fuel to-date thus eliminating over 43 million tons of carbon dioxide emissions.

Aviation Partners Boeing is a Seattle based joint venture of Aviation Partners, Inc. and The Boeing Company.

Copyright Photo: PR Newswire. United Airlines‘ Boeing 737-824 N37277 (msn 31595) is the test and certification airplane. United put the first aircraft with Split Scimitar Winglets into revenue service of February 18, 2014 between the Houston (Bush Intercontinental Airport) hub and Los Angeles as flight UA 1273.

United Airlines: AG Slide Show

United Airlines is dropping the Cleveland hub

United Airlines (Chicago) is reported to be on the verge of de-hubbing its struggling Cleveland Hopkins International Airport hub according to this report by WKYC. According to the report, a majority of the current routes routes will be dropped. CEO Jeff Smisek is quoted as saying the CLE hub is losing money and the losses cannot be sustained. A press conference is scheduled for tomorrow by Mayor Frank G. Jackson.

Read the full report: CLICK HERE

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 737-924 N71411 (msn 30128) climbs away from the runway at Chicago’s O’Hare International Airport.

United Airlines: AG Slide Show

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United’s Current Domestic Route Map (CLE has always been in the shadow of the large Chicago O’Hare hub):

United 2.2014 Domestic Route Map

United Airlines renews its Eco-Skies program with a new Boeing 737-900 ER logo jet

United Airlines (Chicago) is renewing its pledge to reduce its environmental impact through its Eco-Skies program. The airline has put into service this month a new Boeing 737-924 ER (N75432, msn 32835) with special “Eco-Skies” markings.

In 2013, United Airlines honored Earth Month by announcing its new goal to save 85 million gallons of fuel in 2013, equivalent to 828,750 metric tons of CO2 or roughly $275 million dollars at current fuel prices. Fuel is the airline’s single largest expense and its primary focus environmentally, and the company has several initiatives in place that will allow it to achieve its fuel efficiency goal.

“We are committed to reducing our fuel consumption and our environmental footprint,” said United’s Chairman, President and Chief Executive Officer Jeff Smisek. “I am proud of the actions we take every day throughout the year that help shape a more sustainable future for our customers, our co-workers and the communities we serve.”

United has already improved its fuel efficiency by 32 percent since 1994 through programs such as improved flight planning, single engine taxiing, lighter products onboard, and use of ground power instead of the onboard auxiliary power unit to save fuel and reduce carbon emissions while aircraft are parked.

The airline is also investing in a modern, fuel-efficient fleet to replace less fuel-efficient aircraft. In 2012, United ordered 150 brand-new Boeing 737 narrowbody aircraft powered by fuel-efficient CFM engines. In addition to purchasing new aircraft, United is also improving the performance of its current fleet. The airline was the launch customer for the new Split Scimitar winglet, which is an advanced and improved winglet for the 737 Next-Gen aircraft and helps the aircraft consume up to 25 percent less fuel per seat than the 737-500 aircraft the company is retiring. United already has other winglets installed on more than 300 of its aircraft, including its entire Boeing 737 fleet and many of its 757 and 767 aircraft. Winglets reduce drag on the aircraft, ultimately reducing fuel burn and carbon emissions by up to five percent.

United’s fuel savings initiatives are part of the company’s larger commitment to environmental sustainability under its Eco-Skies program.

Eco-Skies

United has a genuine commitment to responsible actions that reduce its impact on the environment through its Eco-Skies program. Eco-Skies is designed to make a positive impact on the environment – in the air, on the ground, at United’s facilities, with its business partners and across communities the airline serves.

          Highlights of United’s Eco-Skies program include:

  • United operated the first U.S. passenger biofuel flight powered with a mixture of renewable algae-derived jet fuel and conventional jet fuel, and signed letters of intent to negotiate the purchase of more than 50 million gallons of sustainable biofuels.
  • United launched the Eco-Grants initiative which provides $50,000 cash grants to 10 local environmental organizations that the airline’s employees volunteer with in their communities, with volunteer projects starting this month and taking place throughout the country.
  • United spearheaded the Midwest Aviation Sustainable Biofuels Initiative (MASBI), in partnership with Boeing, Honeywell’s UOP, the Chicago Department of Aviation and the Clean Energy Trust, to advance commercialization of cost-competitive aviation biofuels.
  • More than 24% percent of United’s ground equipment fleet is electric or alternatively fueled.
  • During the last six years, United recycled more than 20 million pounds of cans, paper and plastic items from waste generated inflight and at its facilities resulting in a net reduction of 28,700 metric tons of carbon emissions – or an equivalent of removing over 5,000 cars from the road over that same time period.
  • Eco-Teams, comprised of cross-divisional representatives, are at every hub and major facility.
  • United’s enhanced carbon offset program allows its customers to calculate and offset the carbon footprint associated with their air travel and cargo shipments.

For more information on United’s environmental commitment, visit www.united.com/ecoskies.

Copyright Photo: Mark Durbin/AirlinersGallery.com. Boeing 737-924 ER N75432 pushes back from the gate at the San Francisco hub yesterday (January 25) in the new markings. Per seat, the new dash 900 model (replacing older types) is the most fuel-efficient 737 ever built.

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United Airlines banks 4Q net income of $298 million and $1.08 billion in 2013

United Airlines (Chicago) today reported full-year 2013 net income of $1.084 billion, an increase of 84 percent year-over-year, or $2.84 per diluted share, excluding $513 million of special charges. Including special charges, UAL reported full-year 2013 net income of $571 million, or $1.53 per diluted share. UAL reported fourth-quarter 2013 net income of $298 million, or $0.78 per diluted share, excluding $158 million of special charges. Including special charges, UAL reported fourth-quarter 2013 net income of $140 million, or$0.37 per diluted share.

  • UAL earned a 10.0 percent return on invested capital in 2013.
  • UAL generated $38.3 billion of revenue in 2013, an increase of 3.0 percent year-over-year.
  • United’s consolidated passenger revenue per available seat mile (PRASM) increased 3.1 percent in 2013 compared to 2012.
  • Full-year 2013 consolidated unit costs (CASM), holding fuel rate and profit sharing constant and excluding special charges and third-party business expense, increased 3.8 percent year-over-year on a consolidated capacity reduction of 1.4 percent. Full-year 2013 consolidated CASM increased 1.2 percent year-over-year.
  • UAL ended 2013 with $6.1 billion in unrestricted liquidity.
  • Employees earned $190 million in profit sharing for full-year 2013, which will be distributed on Feb. 14.
  • For the 10th consecutive year, readers of Global Traveler magazine voted United’s MileagePlus program the Best Frequent-Flyer program.

“We significantly improved our operations, customer service and financial results in 2013 thanks to the outstanding work of the United team,” said Jeff Smisek, UAL’s chairman, president and chief executive officer. “Our goals for 2014 are to provide even more reliable operations, great customer service and materially better financial performance.”

Fourth-Quarter Revenue and Capacity

For the fourth quarter of 2013, total revenue was $9.3 billion, an increase of 7.2 percent year-over-year. Fourth-quarter consolidated passenger revenue increased 5.9 percent to $8.0 billion, compared to the same period in 2012. Other revenue in the fourth quarter increased 22.2 percent year-over-year to $1.1 billion, in large part due to an agreement to sell jet fuel to a third party. Ancillary revenue per passenger in the fourth quarter increased 15 percent year-over-year to nearly $21 per passenger. Fourth-quarter cargo revenue decreased 9.5 percent versus the fourth quarter of 2012 to $220 million.

Consolidated revenue passenger miles (RPMs) increased 2.7 percent on a consolidated capacity (available seat miles) increase of 2.6 percent year-over-year for the fourth quarter, resulting in a fourth-quarter consolidated load factor of 82.4 percent.

Fourth-quarter 2013 consolidated PRASM increased 3.2 percent compared to the same period in 2012. Consolidated yield for the fourth quarter of 2013 increased 3.0 percent year-over-year.

“Our employees delivered improved operational performance in 2013, and our customer satisfaction scores increased throughout the year,” said Jim Compton, UAL’s vice chairman and chief revenue officer. “We are growing our revenue by building on the strengths of our leading route network and leveraging the investments we’ve made in our fleet, product and technology.”

Passenger revenue for the fourth quarter of 2013 and period-to-period comparisons of related statistics for UAL’s mainline and regional operations are as follows:

4Q 2013 Pax 
Revenue
(m)
Pax Revenue
vs.
4Q 2012
PRASM vs.
4Q 2012
Yield vs.
4Q 2012
ASM
vs.
4Q 2012
Domestic $3,160 7.0% 4.5% 3.8% 2.5%
Atlantic 1,299 7.0% 2.2% 2.0% 4.7%
Pacific 1,124 (2.8%) (5.0%) (1.6%) 2.4%
Latin America 622 5.4% 7.0% 5.7% (1.5%)
International 3,045 2.9% 0.2% 1.3% 2.6%
Mainline 6,205 4.9% 2.3% 2.5% 2.6%
Regional 1,772 9.4% 6.2% 3.8% 3.0%
Consolidated $7,977 5.9% 3.2% 3.0% 2.6%

Fourth-Quarter Costs

Total operating expenses decreased $73 million, or 0.8 percent, in the fourth quarter versus the same period in 2012. Excluding special charges, fourth-quarter total operating expenses increased $201 million, or 2.3 percent, year-over-year.

Fourth-quarter consolidated CASM decreased 3.3 percent year-over-year. Fourth-quarter consolidated CASM, excluding special charges and third-party business expense, decreased 1.1 percent compared to fourth quarter 2012. Third-party business expense was $198 million in the fourth quarter of 2013.

In the fourth quarter, consolidated CASM, excluding special charges and third-party business expense and holding fuel rate and profit sharing constant, increased 0.1 percent compared to the fourth quarter of 2012.

“We closed out 2013 on a strong note with solid earnings improvement,” said John Rainey, UAL’s executive vice president and chief financial officer. “We are eager to build upon the groundwork laid last year by delivering even better financial results in 2014 and continuing to make significant improvements in our capital structure.”

Liquidity, Cash Flow and Return on Invested Capital

UAL ended the year with $6.1 billion in unrestricted liquidity, including $1 billion of undrawn commitments under a revolving credit facility. During the fourth quarter, the company had gross capital expenditures of $760 million. The company made debt and capital lease principal payments of $256 million in the fourth quarter and $2.3 billion for the full year. The company’s return on invested capital for 2013 was 10.0 percent.

2013 Accomplishments

Operations, Employees and Customer Service

  • For the fourth quarter, United recorded a mainline on-time arrival rate (domestic and international) of 80.6 percent. For the full year, United recorded a mainline on-time arrival rate of 79.3 percent. The on-time arrival rate is based on flights arriving within 14 minutes of scheduled arrival time. United employees earned cash incentive payments for on-time performance totaling $54 million during 2013.
  • United’s nearly 28,000 fleet service, passenger service and storekeeper employees ratified joint collective bargaining agreements the company reached with the International Association of Machinists.
  • United completed the first phase of its new customer service training for all flight attendants, airport agents and reservation agents worldwide.
  • More than 64,000 United Airlines employees debuted newly designed uniforms.

Finance, Network and Fleet

  • The company outlined its long-term plans to reduce costs, increase revenue and enhance profitability while delivering competitive reliability and excellent customer service. United outlined a multi-year $2 billion annual cost-savings program and set a goal to grow its ancillary revenue at least $700 million annually by 2017.
  • United replaced its $1.2 billion term loan due 2014 with a new $900 million term loan due 2019, and reduced the principal balance by $300 million in the process. Simultaneously, United entered into a new $1.0 billionrevolving credit facility due 2018 that replaced the company’s $500 million undrawn revolving credit facility due 2015, bolstering the company’s unrestricted liquidity position.
  • United raised $929 million of debt financing through enhanced equipment trust certificates at an average interest rate of approximately 4.5 percent. The debt proceeds are being used to finance the acquisition of three new Boeing 787-8 and 18 new Boeing 737-900 ER aircraft.
  • United issued two tranches of unsecured debt in 2013: $300 million of senior unsecured notes due 2018 at an interest rate of 6.375 percent and $300 million of senior unsecured notes due 2020 at an interest rate of 6 percent.
  • The company expanded its industry-leading global route network, launching nonstop flights to numerous international destinations including Guatemala City; Nassau, Bahamas; Paris; San Jose, Costa Rica; Shannon, Ireland; St. Lucia; Tokyo; and Edmonton, Alberta, Fort McMurray, Alberta, and Thunder Bay, Ontario, Canada. United also announced new nonstop international flights beginning in 2014 to Chengdu, China; Edinburgh, Scotland; Madrid; Munich; Taipei, Taiwan; and Tokyo. The company started 19 new domestic routes in 2013, including the company’s first service to Dickinson, N.D.; Fayetteville, N.C.; Santa Fe, N.M. and Sun Valley, Idaho. United also announced 10 new domestic markets for 2014 including the company’s first service to Atlantic City, N.J.; Elmira, N.Y.; Pueblo, Colo.; and Topeka, Kan.
  • The company took delivery of two new Boeing 787-8 Dreamliners in 2013, bringing its total Dreamliner fleet to eight aircraft. The company also took delivery of 24 new Boeing 737-900ERs in 2013. United exited from scheduled service 23 Boeing 757-200s and the last of its Boeing 737-500s and Boeing 767-200s.
  • The company increased its Dreamliner order to 65 aircraft with an order for the Boeing 787-10. The company also converted its existing order for 25 Airbus A350-900s into larger A350-1000s and added an additional 10 aircraft to the order, totaling 35 aircraft. These new aircraft will enable United to expand its network, further modernize its international widebody fleet by replacing older, less efficient aircraft to reduce fuel and operating costs, and enhance the customer experience.
  • United announced it will introduce 70 new 76-seat Embraer 175 aircraft into the United Express fleet beginning in 2014. These aircraft will enhance the customer experience, improve fuel efficiency and provide additional ancillary revenue opportunities.

Product, Loyalty Program and Facilities

  • United debuted its new brand campaign, featuring its iconic “Fly the Friendly Skies” tagline, reinterpreted for today’s travelers. The new campaign focuses on United’s commitment to being “user-friendly,” which means providing customers great service, easy-to-use technology and product enhancements.
  • The company continued outfitting aircraft with satellite Wi-Fi across its entire mainline fleet. The airline now offers Wi-Fi on nearly 170 aircraft and is outfitting one aircraft per day with satellite Wi-Fi.
  • United completed an extensive retrofit of 15 Boeing 757-200s that fly its p.s. (Premium Service) routes between New York’s John F. Kennedy International Airport and both San Francisco and Los Angeles, making it the first and only airline to offer premium-cabin, flat-bed seats on every scheduled transcontinental flight.
  • United reached a milestone of offering flat-bed seats in its premium cabins on every scheduled long-haul international flight. The airline offers more flat-bed premium cabin seats and more extra-legroom, economy-class seating than any airline in North America.
  • The company launched an all-new United mobile app and began rolling out new, more intuitive kiosk technology at the airport, offering customers innovative new features and better functionality while also providing United more opportunity to sell its products effectively.
  • United launched subscription options that offer customers access to Economy Plus seating or pre-paid checked baggage charges for a year. The company relaunched the Premier Access program offering customers access to expedited check-in, security checkpoint lanes and priority boarding, as well as a new baggage delivery option.
  • In 2013, Business Traveler magazine awarded United Best Airline for North American Travel and for the 10th consecutive year, readers of Global Traveler magazine voted United’s MileagePlus program the Best Frequent-Flyer program. United also has the most saver-style award-seat availability among the largest U.S. global airlines according to the 2013 Switchfly Reward Seat Availability Survey.
  • United opened its new Terminal B south concourse, a 225,000-square-foot facility dedicated to United Express regional flights at Houston’s George Bush Intercontinental Airport. The airline signed a 20-year lease extension at Newark Liberty, committing to invest an additional $150 million in facility upgrades. United in 2013 launched a new in-line checked baggage inspection system in Terminal C at Newark Liberty that will double the system’s capacity while improving safety and reliability. The company also completed construction on a new widebody aircraft maintenance hangar at Washington Dulles International Airport, and neared completion of a widebody hangar at Newark Liberty International Airport.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. United is steadily adding new Boeing 737-900 ERs. Boeing 737-924 ER N57439 (msn 33534) climbs gracefully at Los Angeles.

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United Airlines flight attendants express outrage at the loss of jobs

AFA-Association of Flight Attendants logo

United Airlines‘ (Chicago) flight attendants, represented by the Association of Flight Attendants-CWA (AFA), have issued this statement concerning United’s plans to furlough around 685 flight attendants as part of a $2 million annual cost-cutting plan announced in 2013:

United Airlines Flight Attendants, represented by the Association of Flight Attendants-CWA (AFA), express outrage at an attempt by United management to side-step United AFA representatives. This afternoon (January 22), Greg Davidowitch, AFA President at United denounced management’s tactics as seeking to destroy jobs and to destroy the bargaining rights of the United Flight Attendants.

United Flight Attendants learned yesterday (January 21) that management intends to do an end-run around the legal representatives for United Flight Attendants as we take all legal steps to prevent an involuntary furlough.  Running from the pressure brought by the United AFA leadership, and the demands of their employees, management has moved from their position that the only option was an involuntary furlough at the United subsidiary.  Having first refused to agree to numerous proposals offered by the AFA at United, management chose instead to undermine the collective bargaining process and, as described in a letter to employees, management stated, “we’ve decided to act on our own.”

Unilaterally changing the terms of employment, and bypassing the representatives of the duly certified exclusive union representative are violations of the Railway Labor Act.

“Management doesn’t need this furlough.  They want it.  Yesterday (January 21) United Airlines SVP, Sam Risolideliberately circumvented United AFA leadership to achieve an agenda that has nothing to do with managing staffing concerns,” said Greg Davidowitch.  “Management is trying to force United Flight Attendants to give up their contract and their seniority to take jobs on the Continental side of the operation. Even as a valid, negotiated choice for Flight Attendants, this would not even provide job options to cover management’s desired furlough numbers. Management has refused to agree to the reasonable proposals presented by United AFA negotiators for mitigating the declared furlough altogether.”

“United Flight Attendants don’t want to be furloughed and forced into a position of an ultimatum of having to seek employment at Continental, and they certainly don’t want to be told what their priorities are,” saidGreg Davidowitch.  “United Flight Attendant’s are the backbone of United and have sacrificed time and again for the success of our airline. We cannot do it alone.”

“United Flight Attendants have a long and proud history and are prepared to aggressively defend our contract and our jobs.  Management tactics with the intent of harming United Flight Attendants are not the path to unity and success. We will hold management accountable for their actions if they involuntarily furlough even a single flight attendant. We do not want to fight, but we will never back down in defense of our members. Never. And that is the real reason for management’s attack on these dedicated Flight Attendants and all of our flying partners who care deeply about them.”

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United Airlines announces additional flights to Newark for the Super Bowl

United Airlines (Chicago) has announced increased service between its hub at Newark Liberty International Airport and Denver and Seattle/Tacoma for the Super Bowl being played in New Jersey. Newark Liberty is the airport most convenient to MetLife Stadium, where the Denver Broncos take on the Seattle Seahawks on February 2, 2014.

For those traveling to the title game, United has added two flights each from Denver and Seattle/Tacoma to Newark Liberty on both January 30 and January 31, 2014. For fans returning home, the airline has added four additional flights back to Denver and three additional flights back to Seattle/Tacoma on February 3, 2014:

Inbound Flights to Newark Liberty
DepartureCity Flight DepartureTime Arrival Time Aircraft Seats Date
Seattle 1212 9:45 a.m. 5:31 p.m. Boeing 777 267 Jan. 30
Seattle 1252 11:30 p.m. 7:23 a.m. (Jan. 31) Boeing 777 267 Jan. 30
Denver 1189 2:58 p.m. 8:29 p.m. Boeing 777 267 Jan. 30
Denver 1112 5:30 p.m. 10:52 p.m. Boeing 777 267 Jan. 30
Seattle 1297 12:43 p.m. 8:29 p.m. Boeing 777 267 Jan. 31
Seattle 371 9 p.m. 5:04 a.m. (Feb. 1) Boeing 757 182 Jan. 31
Denver 204 9 a.m. 2:39 p.m. Boeing 757 182 Jan. 31
Denver 1155 4:05 p.m. 9:27 p.m. Boeing 777 267 Jan. 31
Outbound Flights to Denver and Seattle
Arrival City Flight Departure Time Arrival Time Aircraft Seats Date
Denver 347 8:29 a.m. 11:04 a.m. Airbus A320 144 Feb. 3
Denver 202 10 a.m. 12:35 p.m. Airbus A320 144 Feb. 3
Seattle 1233 10 a.m. 12:57 p.m. Boeing 777 267 Feb. 3
Seattle 521 noon 3:12 p.m. Boeing 757 182 Feb. 3
Seattle 548 2:59 p.m. 6:03 p.m. Boeing 757 182 Feb. 3
Denver 363 6:59 p.m. 9:32 p.m. Airbus A320 144 Feb. 3
Denver 254 8:10 p.m. 10:43 p.m. Airbus A320 144 Feb. 3

United offers these flights in addition to the carrier’s regularly scheduled New York-Denver and New York-Seattle/Tacoma service. The airline regularly operates five daily flights each way between its Denver hub and both Newark Liberty and La Guardia airports, and two daily flights each way between Seattle/Tacoma and Newark Liberty.

United in New Jersey

United is New Jersey’s largest airline, offering more flights and more seats from the Garden State – and from the entire region, including New York – to more destinations around the world than any other airline. United offers 400 flights each day from Newark Liberty – the region’s premier trans-Atlantic gateway – to more than 150 destinations in North and South America, Europe, the Middle East and Asia.

Newark Liberty’s location and high-frequency rail service make it the most convenient hub airport for travelers originating in north and central New Jersey, parts of New York City including Wall Street, and southern New York state. Newark’s largest private employer, United employs more than 13,000 aviation professionals in the state.

Copyright Photo: Bruce Drum/AirlinersGallery.com. Boeing 777-222 ER N222UA (msn 30553) taxies at Seattle-Tacoma International Airport (SEA).

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United Airlines’ flight 89 to Beijing hits turbulence, returns to Newark, five FAs hurt

United Airlines‘ (Chicago) flight UA 89 from Newark to Beijing, China returned to Newark Liberty International Airport yesterday according to CNN after encountering severe turbulence 45 minutes into the flight. The severe turbulence injured five flight attendants who were serving the passengers. The Boeing 777-200 with 189 passengers and 16 crew members landed safely at EWR.

Read the full report: CLICK HERE

In other news, United intends to furlough 688 flight attendants after it was unable to get enough of them to take a voluntary buyout. United wants to cut costs by $2 billion in annual expenses. United has already eliminated 1,250 flight attendant positions. United still does not have a single contract for its FAs according to Bloomberg.

Read the full report: CLICK HERE

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 777-222 ER N219UA (msn 30551) arrives in Los Angeles.

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Bloomberg: United struggles with its computer system, canceling flights and stranding pilots

United Airlines (Chicago) is still struggling with merging the two companies and its computer system assigning flights with crews according to this report by Bloomberg. Almost 1,500 flights were cancelled since December 30, mostly due to severe weather. However some of the cancellations were due to a system which often crashed. The problems with crew scheduling started when the airline shifted its 10,200 pilots to the scheduling system used previously by Continental Airlines. Some of the information was apparently out of date, still showing retired or deceased pilots according to the report.

Read the full report: CLICK HERE

Copyright Photo: Karl Cornil/AirlinersGallery.com. Boeing 767-424 ER N66056 (msn 29451) departs from Brussels.

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United Airlines prepares to open a renovated Boarding Area E in Terminal 3 at San Francisco

United Airlines (Chicago) and its partners at San Francisco International Airport are preparing to open the newly renovated Boarding Area E in Terminal 3, which will provide United customers ultra-modern, flyer-friendly conveniences that elevate their travel experience.

Scheduled to re-open Jan. 28, the 68,800-square-foot boarding area will reflect the airport’s status as the nation’s premier West Coast aviation hub. Designed to achieve Leadership in Energy and Environmental Design (LEED) gold certification from the U.S. Green Building Council, Boarding Area E will offer 10 gates for United customers and will be able to accommodate more than 50 departures each day.

Boarding Area E will offer an up-close view of the airfield and the Bay Area from a 23-foot-high window wall. Customers will enjoy several other amenities, including:

  • The “Flight Deck” – an interactive information and entertainment area for guests to enjoy and explore
  • Comfortable seating options that include the iconic Fritz Hansen “egg” chairs and swivel lounge chairs
  • Dining and concession options from Bay Area vendors, such as Klein’s Deli
  • Complimentary Wi-Fi
  • Nine state-of-the-art work stations and access to more than 375 power outlets
  • A yoga room
  • An interactive kids’ play area designed by Bay Area artist Eric Staller

Additional Investments

United is making other investments in Terminal 3, including a new reception area for the airline’s Global Services customers and a new check-in area for MileagePlus Premier customers, both scheduled to open in September.

Also:

  • United recently began construction of a new Station Operations Center, from which the airline manages its departures, arrivals and customer service at the airport. The center is scheduled to open in April.
  • United anticipates moving its existing Terminal 1 Boarding Area B operations to Terminal 3 by mid-May, simplifying connections for customers.
  • A new United Club is scheduled to open during the summer of 2015.

San Francisco Leadership Announcement

Additionally, United today announced it has appointed Mike Hanna, the airline’s managing director of San Francisco operations and customer service, to the position of vice president, underscoring the importance of the San Francisco hub.

Since Hanna assumed leadership of the hub in May 2012, United’s operational performance has improved significantly, with baggage-handling reliability up 25 percent in 2013 versus 2012, and “controllable delays” – those not attributed, for example, to inclement weather – down nearly 50 percent for mainline flights and more than 40 percent for regional flights. Satisfaction among San Francisco customers, as measured from post-travel surveys, has increased six-fold since mid-2012.

United at San Francisco International Airport

United is the largest carrier at San Francisco International Airport, offering nearly 300 daily flights to 90 destinations worldwide, more than any other airline from the Bay Area. From its San Francisco hub, United also offers more nonstop trans-Pacific service to and from the United States than any other airline. With nearly 30 daily nonstop flights to 20 international destinations, United will add two more international destinations from San Francisco this year, when it begins nonstop service to Taipei, Taiwan, in March and to Chengdu, China, in June.

Copyright Photo: Mark Durbin/AirlinersGallery.com. Boeing 777-222 ER N786UA (msn 26938) arrives at the San Francisco hub.

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United Airlines today introduces eight “Flyer Friendly” amenity kits

United Amenity Kits

United Airlines (Chicago) today is introducing special edition amenity kits featuring the airline’s brand campaign, “Flyer Friendly.”

Available for customers in United BusinessFirst on long-haul international flights departing from the United States, the collectable tins highlight each of United’s eight North America hubs. Each customer in BusinessFirst will receive one of the eight tin designs, which feature distinctive imagery that United commissioned specifically for the brand campaign.

“These commemorative amenity kits showcase our hub cities and our flyer friendly network connecting customers to points around the globe,” said Tom O’Toole, United’s senior vice president of marketing and loyalty and president of MileagePlus.

The special edition kits include the amenities of the traditional BusinessFirst kit, including Philosophy brand skin care products, and will be available until March 1, 2014 or until supplies last. Customers in BusinessFirst will receive the traditional amenity kit on long-haul flights arriving in the United States.

Copyright Photo: United Airlines. To celebrate our “flyer friendly” campaign, we are releasing eight special-edition amenity tins starting January 3. Each tin features a hub region and is filled with in-flight amenities carefully selected to make your flight more comfortable. The collectible tins highlight each of United’s eight North America hubs. Customers will receive one of the tin designs, which feature distinctive imagery commissioned by United specifically for the campaign.

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The trans-con premium battle heats up, United upgrades 15 Boeing 757-200s with flat-bed seats

United Airlines (Chicago) today announced it is the first and only airline to offer premium-cabin, flat-bed seats on every scheduled trans-continental flight between New York’s John F. Kennedy International Airport and San Francisco and between New York JFK and Los Angeles.

The airline has completed an extensive redesign of 15 Boeing 757-200s that fly these p.s. “Premium Service” routes.

The revamped p.s. aircraft offer 28 180-degree flat-bed United BusinessFirst seats, offering up to 6’4″ of sleeping space and more room for storage; 42 extra-legroom United Economy Plusseats; and 72 United Economy seats.

United 757-200 ps cabin (United)(LRW)

Designed to give customers an experience comparable to long-haul, international flights, United’s refurbished p.s. aircraft also offer:

  • Inflight Wi-Fi
  • Personal, on-demand entertainment at every seat - with 15.4″ monitors in United BusinessFirst and 9″ monitors in United Economy - offering hundreds of movies and television shows, plus other entertainment options
  • Power outlets and USB ports at every seat
  • Two additional inches of legroom in United Economy Plus compared to Economy Plus legroom on pre-renovation p.s. service
  • Multi-course meals in United BusinessFirst on most flights
  • Wine selections recommended by Doug Frost, United’s Master Sommelier and Master of Wine, including half bottles of premium wines for purchase in United Economy

“Our investment in these aircraft and in the p.s. service will add greatly to our flyer-friendly customer experience on these coast-to-coast flights,” said Jeff Foland, United’s executive vice president of marketing, technology and strategy. “This is just one more example of the many things we are doing to provide greater onboard comfort and convenience on every United flight.”

Customer Service Investments

United’s renovated p.s. aircraft are among the many investments the airline is making to enhance its customers’ experience in the air and on the ground. United also offers:

  • Premium-cabin, flat-bed seats on every scheduled long-haul international flight from the continental United States
  • Satellite-fed Wi-Fi on more than 130 aircraft so far, with nearly all of United’s mainline fleet outfitted with Wi-Fi by the end of 2014
  • An all-new mobile application for the iOS 7 platform, offering customers innovative new features, better functionality and an improved touch-friendly design
  • Live television on more than 200 aircraft, the world’s largest fleet of aircraft with live television
  • Significantly upgraded United Club lounges in Chicago O’Hare Terminal 2, Seattle and San Diego, with improved amenities, modern interiors, more power outlets and complimentary snacks and Wi-Fi

Copyright Photo: Michael B. Ing/AirlinersGallery.com (all others by United). Boeing 757-224 WL N19141 (msn 30354) departs from Los Angeles International Airport.

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United Airlines: AG Slide Show

United Airlines to drop the Seattle/Tacoma-Tokyo Narita route on January 16

United Airlines (Chicago) is giving up on the Seattle/Tacoma-Tokyo (Narita) route on January 16, 2014 according to The News Tribune. This was one of United’s first trans-Pacific routes, operated since April 1983. Delta is back-filling United’s departure with increased flights from SEA to Asia. United’s Star Alliance partner, ANA, will also continue to serve the route.

Read the full report: CLICK HERE

Meanwhile United will launch a new route connecting the Houston (Bush Intercontinental) hub and Munich starting on April 24, 2013 per Airline Route.

Copyright Photo: Bruce Drum/AirlinersGallery.com. United’s Boeing 777-222 ER N222UA (msn 30553) taxies to the gate after landing at SeaTac on a flight from Tokyo (Narita).

United Airlines: AG Slide Show

United opens a new wide body maintenance hangar at Washington Dulles International Airport

United Airlines (Chicago) officially opened its new wide body aircraft maintenance hangar yesterday at Washington Dulles International Airport, a major United hub and the airline’s principal gateway to the Middle East.

United invested nearly $45 million to construct the facility, which will enable the airline to perform maintenance on two wide body or several narrow body aircraft simultaneously. United employs approximately 300 technical operations employees at Dulles, and has nearly 6,000 employees throughout the Washington, D.C., metropolitan area.

“The close relationship between Dulles and United goes back decades, and this facility represents yet another important investment in this key market,” said Greg Hart, United’s senior vice president for technical operations. “Our new maintenance hangar, coupled with additional improvements in our terminals, gate areas, lounges and employee facilities, will deliver greater reliability for our customers and enhance their overall travel experience.”

More than 600 area construction workers helped build the 125,000-square-foot hangar, which includes 85,000 square feet of enclosed aircraft space.

United has maintenance hangars at its hubs in Chicago O’Hare, Cleveland, Denver, Houston Bush Intercontinental, Los Angeles and San Francisco, and is nearing completion on another wide body hangar at Newark Liberty International Airport.

Copyright Photo: Brian McDonough/AirlinersGallery.com. Boeing 767-322 ER N664UA (msn 29236) now with Blended Winglets completes its final approach into Washington Dulles International Airport (IAD).

United Airlines: AG Slide Show

Washington Dulles International Airport Hub Fact Sheet:

Washington Dulles Fact Sheet (11.2013)

United Airlines unveils its plans today at its Investor Day conference in New York

United Airlines (Chicago) is revealing plans today at its Investor Day conference in New York City to reduce costs, increase revenue and enhance profitability while delivering competitive reliability and excellent customer service.

“We are working together to build on United’s core strengths and deliver excellent long-term results for our investors,” said Jeff Smisek, chairman, president and chief executive officer. “We are committed to achieving sufficient and sustainable profitability that will benefit all of our stakeholders.”

United’s 2013 Investor Day will begin today at 8:30 a.m. ET. A live, listen-only webcast of the presentations and question and answer session will be available at ir.united.com. The webcast will be available for replay within 24 hours of the conference call and then archived on the website for a limited time.

Improve financial performance

The company has launched initiatives to reduce costs by $2 billion annually. The plan includes reducing fuel consumption, increasing productivity, reducing sourcing costs, improving maintenance processes and inventory procedures, and optimizing distribution methods. United aims to increase pre-tax earnings by two to four times the current level over the next four years and to generate sufficient cash to begin allocating capital to shareholders by 2015. This is in addition to the company’s existing goal of achieving a 10 percent return on invested capital.

United plans to increase ancillary revenue by approximately $700 million, with a goal of generating more than $3.5 billion in ancillary revenue by 2017. The company expects to achieve this growth by giving customers new options, optimizing pricing on existing products and expanding availability of ancillary products through additional distribution channels.

“Today we are announcing plans to significantly improve our efficiency, profitability and capital structure, making United a stronger, more investable business,” said John Rainey, executive vice president and chief financial officer.

Further optimize the network

United is building on its strengths by leveraging its trans-Pacific and trans-Atlantic joint ventures to further develop its unmatched route network. The company expects to improve results on its trans-Pacific network by redeploying certain widebody aircraft, including beginning a second daily Houston (Bush Intercontinental)-Tokyo service, subject to government approval, and eliminating Seattle/Tacoma-Tokyo flying. United also will eliminate Tokyo-Bangkok Boeing 747 service and down-gauge Tokyo-Seoul flights, reallocating those long-haul aircraft to more profitable routes. ANA, United’s trans-Pacific joint venture partner, will provide the appropriate amount of the beyond-Tokyo connectivity for United’s trans-Pacific flights.

The company will use its highly efficient Boeing 787 Dreamliner aircraft to provide service to new markets, including previously announced service from San Francisco, the premier Pacific gateway, to Chengdu, China, subject to government approval. This is in addition to new Boeing 777-200 ER service effective March 29 from San Francisco to Taipei. The company will capitalize on its ability to serve growing secondary markets in Asia directly from the United States, similar to its successful strategy serving secondary European markets non-stop from its East Coast hubs.

Using aircraft previously operated on intra-Asia routes, United is also building its trans-Atlantic flying with new service from Houston to Munich and new seasonal routes from Washington Dulles to Madrid and Chicago O’Hare to Edinburgh. The new Munich and Madrid service is subject to government approval. Additionally, United will introduce all-widebody service to the Newark-London Heathrow route during the summer peak season, nearly doubling the number of flat-bed seats on each upgraded flight.

Introduce next phase e-commerce strategy

The company is launching the next phase of its successful e-commerce strategy, which provides an aligned set of tools that better address the needs of today’s mobile traveler. In addition to the new mobile app launched last week, United today previewed the new united.com. These enhancements will build on the company’s strong e-commerce platforms by providing clear, customized shopping and booking experiences, expanding opportunities for ancillary product and service sales and increasing ticket penetration through direct digital channels.

Copyright Photo: Ton Jochems/AirlinersGallery.com. United banking heavily on the Boeing 787 for the future. The company is also downsizing its presence at Seattle-Tacoma International Airport which Delta Air Lines is back filling. Boeing 787-8 N27901 (msn 34821) is locked into position at Los Angeles International Airport ready for its run down the runway.

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United Airlines: AG Slide Show

United Express service is coming to Atlantic City, New Jersey

United Airlines (Chicago) today announced the airline will inaugurate service at Atlantic City International Airport, offering customers daily nonstop flights to United’s hubs at Chicago O’Hare International Airport and Houston’s George Bush Intercontinental Airport beginning on April 1, 2014..

From Chicago, United’s flight to Atlantic City will depart at 8:10 a.m. (0810) daily, arriving at 11:17 a.m. (1117). The return flight will depart Atlantic City at 11:52 a.m. (1152) and arrive in Chicago at 1:10 p.m. (1310).

From Houston, United’s flight to Atlantic City will depart at 7 p.m. (1900) daily, arriving at 11:20 p.m. (2320). The return flight will depart Atlantic City at 6 a.m. (0600) and arrive in Houston at 8:49 a.m. (0849).

United Express carrier ExpressJet Airlines (Atlanta) will operate the Atlantic City flights with 50-seat Embraer ERJ 145 aircraft.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. ExpressJet Airlines’ Embraer ERJ 145XR (EMB-145XR) N12136 (msn 145719) arrives at the Chicago O’Hare hub.

United Airlines: AG Slide Show

United Express-ExpressJet: AG Slide Show

 

United joins JetBlue and Delta in offering electronics-friendly cabins

United Airlines (Chicago) has joined JetBlue Airways and Delta Air Lines in now offering electronics-friendly cabins. The airline issued this statement:

United Airlines is now offering its customers electronics-friendly cabins on all domestic mainline flights. The airline received approval from the Federal Aviation Administration (FAA) to begin allowing passengers use of their portable electronic devices during all phases of flight. United will immediately implement the benefit for its customers.

With this change, United customers can safely use their lightweight, hand-held electronic devices – such as tablets, e-readers, games and smartphones – in non-transmitting mode from gate-to-gate, unless instructed otherwise by a crew member. Larger electronic devices, like laptops, must still be stored securely in an overhead bin or another approved stowage area during takeoff and landing.

Currently, only United customers traveling on mainline flights arriving or departing within the 50 United States may operate portable electronic devices below 10,000 feet. However, the airline is working with its regional partners to extend the benefit, and expects to allow customers gate-to-gate use of their electronic devices across all United Express flights operating within the 50 United States by the end of the year as well.

Passengers may still be asked to turn off their electronic devices in certain situations, such as low-visibility operations, and are reminded to carefully follow crew member instructions at all times. Voice calls from cell phones or VoIP-enabled devices are also still prohibited during taxiing, takeoffs, landings and while the aircraft is in flight.

Copyright Photo: Bruce Drum/AirlinersGallery.com. United Airlines’ Boeing 737-824 WL N73276 (msn 31594) taxies to the runway at Seattle-Tacoma International Airport.

United Airlines: AG Slide Show

United to start Chicago O’Hare-San Juan flights tomorrow

United Airlines (Chicago) tomorrow (November 5) will begin daily nonstop flights from its hub at Chicago O’Hare International Airport to Luis Munoz Marín International Airport in San Juan, Puerto Rico.

Flight UA 1688 will depart Chicago O’Hare at 8:27 a.m. (0827) daily, arriving in San Juan at 3:05 p.m. (1505). The return flight, UA 1718, will depart San Juan at 3:55 p.m. (1555) and arrive in Chicago at 7:19 p.m. (1919). The service will be operated with Boeing 737-900 aircraft, with seating for 20 in United First, 51 in Economy Plus and 96 in Economy.

United will begin additional seasonal nonstop service between Chicago O’Hare and San Juan on December 4, 2013. Flight UA 1448 will depart Chicago O’Hare at 4:10 p.m. (1610) daily, arriving in San Juan at 10:48 p.m. (2248). The return flight, UA 1405, will depart San Juan at 7:05 a.m. (0705), arriving in Chicago at 10:29 a.m. (1029). The seasonal service will operate until January 6, 2014.

With the addition of the Chicago flights, United will offer nonstop service between Puerto Rico and five of its hubs. The airline already serves Puerto Rico nonstop from Cleveland, Houston (Bush Intercontinental), Newark and Washington, D.C./Dulles.

Copyright Photo: Bruce Drum/AirlinersGallery.com. Boeing 737-924 WL N32404 (msn 30121) taxies to the runway at Seattle-Tacoma International Airport.

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United Airlines: AG Slide Show

IAM members ratify new contracts with United Airlines

United Airlines‘ (Chicago) fleet service, passenger service and stockroom employees, represented by the International Association of Machinists and Aerospace Workers (IAM), have ratified a new contract with the company.

The IAM issued this statement:

After more than four years of negotiations, a merger of three airlines and numerous representation elections, the International Association of Machinists and Aerospace Workers (IAM) today announced members at United Airlines ratified agreements covering approximately 30,000 fleet service, passenger service and stockroom employees.

“I thank all IAM members for their patience and solidarity through this entire process,” said IAM District 141 President Rich Delaney. “These contracts provide IAM members at United Airlines the best overall terms in the airline industry. It’s now time to move on, unify as one and make our union stronger.”

With over 65 percent participation, each contract was approved by more than 70 percent of voting members.

The agreements run through 2016 and provide immediate wage increases ranging from 7-29 percent, and from 19-56 percent over the term of the agreements. The accords also preserve and improve both defined benefit and defined contribution retirement plans, provide 96 percent of the workforce protection from outsourcing, maintain affordable health insurance options and increases vacation time, among other enhancements.

“IAM members demonstrated perseverance and patience during these difficult negotiations,” said Airline Coordinator Ira Levy. “There haven’t been negotiations in recent memory as complex as these, and our negotiators should be proud of what they accomplished.”

Approximately 1,500 IAM fleet technical instructors, maintenance instructors and food service and security officers remain in negotiations.

Copyright Photo: Brian McDonough/AirlinersGallery.com. Boeing 767-424 ER N69059 (man 29454) climbs away from the Washington Dulles hub.

United Airlines: AG Slide Show

United is fined $1.1 million for ramp delays at Chicago O’Hare

United Airlines (Chicago) is being fined $1.1 million by the Department of Transportation (DOT) for ramp delays at the Chicago O’Hare hub.

The DOT issued this statement:

The U. S. Department of Transportation (DOT) fined United Airlines $1.1 million for lengthy tarmac delays that took place at Chicago-O’Hare International Airport on July 13, 2012.   The airline was ordered to cease and desist from future violations of the tarmac-delay rule.

This is the largest fine assessed for a tarmac-delay violation since the rule limiting long tarmac delays first took effect in April 2010.  Of the $1.1 million, United will pay the United States $475,000; the remainder covers mitigation measures for affected passengers and significant corrective actions by United to enhance future compliance with tarmac delay requirements.

“It is unacceptable for passengers to be stranded in planes on the tarmac for hours on end,” said U.S. Transportation Secretary Anthony Foxx.  “We will continue to require airlines to adopt workable plans to protect passengers from lengthy tarmac delays and carry out these plans when necessary.”

United is being fined for 13 lengthy tarmac delays that took place on a day when severe thunderstorms and lightning caused several ramp closures and disrupted the movement of aircraft at O’Hare.  Delays by United and its United Express code-share affiliates exceeded the three-hour limit for tarmac delays by as little as two minutes and as much as 77 minutes.  Although United had a contingency plan for tarmac delays, DOT’s Aviation Enforcement Office found that the airline did not implement the plan during these delays, and that the plan was inadequate to cover foreseeable weather emergencies in which there were more planes on the ground than space at gates.    The Enforcement Office also found that United did not contact airport personnel or other airlines for assistance during the tarmac delays. Additionally, on two United Express flights, the lavatories were inoperable during part of the delays.

Under DOT rules, U.S. airlines operating aircraft with 30 or more passenger seats are prohibited from allowing their domestic flights to remain on the tarmac for more than three hours at U.S. airports without giving passengers an opportunity to leave the plane.  Exceptions to the time limits are allowed only for safety, security or air traffic control-related reasons.   The rules also require airlines to provide adequate food and water, ensure that lavatories are working and, if necessary, provide medical attention to passengers during long tarmac delays.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Airbus A320-232 N405UA (msn 452) arrives at the Chicago (O’Hare) hub.

United Airlines: AG Slide Show

United posts a 3Q net profit of $590 million

United Airlines (Chicago) reported third-quarter 2013 net income of $590 million, an increase of 13.5 percent year-over-year, or $1.51 per diluted share, excluding $211 million of special charges. Including special charges, UAL reported third-quarter 2013 net income of $379 million, or $0.98 per diluted share.

  • UAL generated $10.2 billion of revenue in the third quarter of 2013.
  • United’s consolidated passenger revenue per available seat mile (PRASM) increased 2.7 percent in the third quarter compared to the third quarter of 2012.
  • Third-quarter consolidated unit costs (CASM), holding fuel rate and profit sharing constant and excluding special charges and third-party business expense, increased 3.6 percent year-over-year on a consolidated capacity (available seat miles) reduction of 1.1 percent. Third-quarter consolidated CASM increased 1.2 percent year-over-year.
  • United’s third-quarter consolidated fuel efficiency (gallons per available seat mile) improved 1.1 percent year-over-year, due primarily to replacing older aircraft with highly efficient new Boeing 737-900ERs and Boeing 787 Dreamliners.
  • UAL ended the third quarter with $6.7 billion in unrestricted liquidity.

“We have significantly improved our operations, customer service and product, and are now competitive on all those dimensions. I want to thank my co-workers as we work together to deliver on our promise of making United flyer friendly,” said Jeff Smisek, chairman, president and chief executive officer. “However, we are not satisfied with our financial performance, and are taking prompt actions to increase our revenue and operate more efficiently across the company.”

Third-Quarter Revenue and Capacity

For the third quarter, total revenue was $10.2 billion, an increase of 3.2 percent compared to the same period in 2012. Third-quarter consolidated passenger revenue increased 1.6 percent year-over-year to $8.9 billion, on a consolidated capacity decrease of 1.1 percent year-over-year. Other revenue in the third quarter increased 25.0 percent year-over-year to $1.1 billion and third-quarter cargo revenue decreased 19.1 percent versus the third quarter of 2012 to $199 million.

Consolidated revenue passenger miles (RPMs) decreased 0.3 percent on a consolidated capacity decrease of 1.1 percent year-over-year, resulting in a consolidated load factor of 85.9 percent in the third quarter.

Third-quarter consolidated PRASM increased 2.7 percent compared to the same period in 2012. Consolidated yield for the third quarter increased 1.9 percent year-over-year.

“This quarter my co-workers consistently delivered solid operational performance, and our customer satisfaction scores continue to rise,” said Jim Compton, UAL’s vice chairman and chief revenue officer. “We are, however, disappointed by the pace of our revenue improvements, and we are taking numerous actions to improve our performance to more swiftly realize our full revenue potential.”

Third-quarter passenger revenue and period-to-period comparisons of related statistics for UAL’s mainline and regional operations are as follows:

3Q 2013 Passenger
Revenue
(millions)
Passenger
Revenue vs.
3Q 2012
PRASM vs.
3Q 2012
Yield vs.
3Q 2012
Available Seat
Miles vs.
3Q 2012
Domestic $3,339 0.4% 2.9% 2.3% (2.4%)
Atlantic 1,765 11.0% 9.0% 5.6% 1.9%
Pacific 1,289 (11.0%) (9.4%) (8.4%) (1.7%)
Latin America 632 0.6% 0.5% 1.2% 0.2%
International 3,686 0.5% 0.2% (0.7%) 0.3%
Mainline 7,025 0.5% 1.6% 0.8% (1.1%)
Regional 1,893 6.3% 7.1% 6.1% (0.8%)
Consolidated $8,918 1.6% 2.7% 1.9% (1.1%)

Third-Quarter Costs

Total operating expenses increased $11 million, or 0.1 percent, in the third quarter versus the same period in 2012. Excluding special charges, third-quarter total operating expenses increased $314 million, or 3.4 percent, year-over-year.

Third-quarter consolidated CASM increased 1.2 percent year-over-year. Third-quarter consolidated CASM, excluding special charges and third-party business expense, increased 2.9 percent compared to third-quarter 2012. Third-party business expense was $205 million in the third quarter of 2013.

In the third quarter, consolidated CASM, excluding special charges and third-party business expense and holding fuel rate and profit sharing constant, increased 3.6 percent compared to the third quarter of 2012.

“We are committed to operating more efficiently across all aspects of our business,” said John Rainey, UAL’s executive vice president and chief financial officer. “We continue to improve our balance sheet and to make return-driven investments in our business, both of which are critical to creating long-term economic value for our stakeholders.”

Liquidity and Cash Flow

UAL ended the third quarter with $6.7 billion in unrestricted liquidity, including $1.0 billion of undrawn commitments under its revolving credit facility. During the third quarter, UAL generated $237 million of operating cash flow. The company’s gross capital expenditures and purchase deposits for the quarter were $598 million, and the company made debt and capital lease principal payments of $253 million in the third quarter.

Third-Quarter 2013 Accomplishments
Operations, Co-workers and Customer Service

  • United Airlines reported a third-quarter mainline on-time arrival rate (domestic and international) of 78.9 percent. The on-time arrival rate is based on flights arriving within 14 minutes of scheduled arrival time. United co-workers earned cash-incentive payments of $9 million for on-time performance during the third quarter.
  • The company reached tentative agreements on new joint collective bargaining agreements with the International Association of Machinists (IAM) for the more than 28,000 fleet service, passenger service and storekeeper employees.
  • United’s pilots established an integrated seniority list, and United announced it offered recall to nearly 600 pilots currently on furlough to address the airline’s future staffing needs.
  • United neared completion of its comprehensive customer service training program for all customer-facing co-workers worldwide with more than 90 percent of mainline and United Express flight attendants, airport agents and reservation agents trained through the third quarter.

Network, Fleet and Sustainability

  • In the third quarter, the company announced it is expanding its leading worldwide route network and will launch future nonstop service from San Francisco to Chengdu, China, the fourth-largest Chinese city, and from Chicago to Edinburgh, Scotland, beginning in June 2014. This quarter, United launched new nonstop service to St. Lucia, as well as additional nonstop service to Anchorage, Alaska; Austin, Texas; Traverse City, Mich.; and Saskatoon, Saskatchewan, Canada. The company also announced it is adding three other cities to its network: Elmira, N.Y., Topeka, Kan.; and Sun Valley, Idaho, as well as additional service to Fort Myers, Fla.; Hayden, Colo.; Indianapolis; and State College, Pa.
  • The company took delivery of seven new highly efficient aircraft, including six Boeing 737-900 ERs and one Boeing 787 Dreamliner, and removed from service seven Boeing 757-200s.
  • A United Boeing 737-800 aircraft retrofitted with the new Split Scimitar Winglet began test flights. United is the North American launch customer for the Next-Generation 737 advanced winglet that improves the efficiency of the company’s 737 fleet by approximately 2 percent while simultaneously reducing carbon emissions, and the company will begin installing the new winglets across its 737 fleet by year end.
  • United was named the Eco-Aviation “Airline of the Year” Gold Winner by Air Transport World (ATW) magazine.

Product, Loyalty Program and Facilities

  • United debuted its new brand campaign, featuring its iconic “Fly the Friendly Skies” tagline, reinterpreted for today’s travelers. The new campaign explains United’s commitment to being “user-friendly,” which to customers today means the combination of service, technology and product enhancements.
  • The company continued outfitting aircraft with global satellite Wi-Fi across its entire mainline fleet, offering inflight connectivity on long-haul international flights. The airline now has more than 115 Wi-Fi-equipped aircraft and is outfitting about one aircraft per day with global satellite Wi-Fi.
  • The airline expanded its offering of live television to more than 200 aircraft, offering customers more than 100 channels of live programming while in-flight. United operates more live television-equipped aircraft than any other airline in the world.
  • United released refreshed applications for iPhone, Android and BlackBerry 10 that include streamlined user interfaces along with a new feature that enables customers to manage their travel in real time if a flight delay or cancellation should occur.
  • United continued retrofitting its p.s. (Premium Service) transcontinental aircraft that fly from New York to Los Angeles and San Francisco. The airline already has retrofitted 12 of its 15 p.s. aircraft with the latest cabin interiors, premium-cabin flat-bed seats, and personal on-demand entertainment and Wi-Fi throughout the aircraft.
  • United debuted its Choice Menu “Bistro on Board” featuring new fresh food menu options available for sale to Economy customers on flights longer than three-and-a-half hours within North America and to and from Central America. United is providing customers innovative selections made with high-quality ingredients that will change seasonally.
  • United MileagePlus and Marriott Rewards® joined forces to provide their most loyal members with unprecedented travel benefits. Through the RewardsPlus program, United customers who are Premier Gold MileagePlus members or above can enjoy Marriott Gold Elite status and benefits. The program also offers Marriott Rewards Platinum Elite members MileagePlus Premier Silver status.
  • The company teamed up with Mercedes-Benz USA to provide innovative new benefits exclusively to United’s most frequent flyers seeking a luxury driving experience. MileagePlus Premier members receive incentives and 25,000 bonus miles when purchasing or leasing certain new Mercedes-Benz vehicles. In addition, United and Mercedes partnered to offer United’s Global Services customers tarmac transfer service at the airline’s Chicago and Houston hubs.
  • The company opened its new United Club lounge in Terminal 2 at San Diego International Airport, the third club to feature the airline’s new design concept.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. United is gradually phasing out its older Boeing 757-200s with seven retired in this quarter alone. Ex-Continental Boeing 757-224 WL N17122 (msn 27564) departs from Los Angeles.

United Airlines: AG Slide Show

United Airlines applies for San Francisco-Tokyo Haneda authority

United Airlines (Chicago) has applied to the U.S. Department of Transportation (DOT) for authority to provide daily nonstop service from the airline’s hub at San Francisco International Airport to Haneda Airport in downtown Tokyo. United applied for the Haneda Airport slot pair used by American Airlines for New York (JFK)-Haneda service, which the carrier announced on October 16, 2013, it will terminate.

United proposes to begin the new service from San Francisco in the summer of 2014, using existing aircraft in its fleet, subject to government approval.

From San Francisco, United and the United Express carriers operate more than 300 daily flights to more than 90 cities in North America, Asia, Australia and Europe. With nonstop service from San Francisco to Beijing, Hong Kong, Osaka, Seoul, Shanghai, Sydney and Tokyo Narita, and beginning next year to Taipei and Chengdu (subject to government approval), United’s San Francisco hub serves more destinations across the Pacific with more nonstop flights from the United States than any other airline, and nearly twice as many as any other airline from the U.S. West Coast. United also operates daily nonstop flights to Tokyo Narita from Chicago, Denver, Guam, Honolulu, Houston, Los Angeles, New York/Newark, San Francisco, Seattle and Washington.

The proposed San Francisco-Haneda flights will complement United’s daily San Francisco-Tokyo Narita service, which will continue to operate and offer alternative time-of-day departures and arrivals, as well as options for passengers who prefer to travel to Tokyo Narita or are making connections there.

Copyright Photo: Bruce Drum/AirlinersGallery.com. Boeing 777-222 ER N222UA (msn 30553) lands at SeaTac (Seattle-Tacoma International Airport).

United Airlines: AG Slide Show

United to add new “ski season” flights

United Airlines (Chicago) will add flights to popular U.S. ski destinations for the upcoming winter and spring ski season, with three new routes and increased service on several existing routes.

New Service

On December 12, 2013, United will launch nonstop service from its San Francisco hub to Sun Valley, Idaho, with daily flights offered through March 30, 2014.

United will also begin nonstop service from its Chicago O’Hare hub to Gunnison/Crested Butte and Steamboat Springs/Hayden, Colorado. The Gunnison/Crested Butte flights will begin on December 21, 2013, and the Steamboat Springs/Hayden flights will begin on February 15, 2014. The Gunnison/Crested Butte and Steamboat Springs/Hayden flights will operate through March 29, 2014.

Additional Service on Existing Markets

United will also add flights to existing ski market routes from several of its hubs:

  • Denver to Kalispell/Whitefish, Montana.
  • Houston to Aspen, Colorado.
  • Houston, Los Angeles and Newark to Jackson Hole, Wyoming.
  • Los Angeles to Steamboat Springs/Hayden, Colorado.
  • Newark to Bozeman, Montana.

United Express carrier SkyWest Airlines (United Express) (St. George, UT) will operate the new routes, using Bombardier CRJ700 regional jet aircraft with United First, United Economy Plus and United Economy seating.

SkyWest’s CRJ700 aircraft are among the first being outfitted with United’s new signature seat design that is focused on customer comfort and environmental responsibility.

The multi-tonal leather seats on the CRJ700 aircraft will have more ergonomic and supportive cushioning and additional seat-back storage space in United Economy Plus and United Economy. New technology makes the seats more environmentally friendly by reducing seat weight and volume, contributing to less fuel burn. United will also outfit other aircraft types with the multi-tonal leather interiors and similar cushioning and seat-back storage.

Winter Ski Destinations from All U.S. Hubs

From the Denver hub alone, United offers nonstop flights to 13 ski resorts for the winter ski season. Additionally, the new flights further expand United’s broad range of winter-season service from all of its U.S. hubs to ski destinations across North America, including:

  • Aspen: from Chicago, Denver, Houston, Los Angeles and San Francisco
  • Bozeman: from Chicago, Denver, Los Angeles, New York/Newark and San Francisco
  • Burlington, Vt.: from Chicago, Cleveland, New York/Newark and Washington
  • Durango, Colo.: from Denver
  • Eagle/Vail, Colo.: from Denver, Houston and New York/Newark
  • Gunnison/Crested Butte: from Chicago, Denver and Houston
  • Hayden/Steamboat Springs: from Chicago, Denver, Houston, Los Angeles, and New York/Newark
  • Jackson Hole: from Chicago, Denver, Houston, Los Angeles, New York/Newark and San Francisco
  • Kalispell/Whitefish: from Denver
  • Kelowna, British Columbia: from Los Angeles
  • Mammoth Lakes, Calif.: from Orange County and San Francisco
  • Montrose/Telluride, Colo.: from Chicago, Denver, Houston, Los Angeles, and New York/Newark
  • Reno/Tahoe, Nev.: from Denver, Houston, Los Angeles, and San Francisco
  • Salt Lake City: from Chicago, Denver, Houston, Los Angeles, and San Francisco
  • Santa Fe/Taos, N.M.: from Denver
  • Sun Valley: from San Francisco
  • Vancouver, British Columbia: from Chicago, Denver, Houston, Los Angeles, and San Francisco

Copyright Photo: Michael B. Ing/AirlinersGallery.com. SkyWest Airlines’ Bombardier CRJ700 (CL-600-2C10) N706SK (msn 10149) climbs away from the runway at Los Angeles International Airport.

United Express-SkyWest Airlines: AG Slide Show

United Airlines: AG Slide Show

Silver Airways and United Airlines renew their code-share agreement

Silver Airways (United Express) (Fort Lauderdale/Hollywood and Gainesville, FL) and United Airlines (Chicago) have announced that they have reached agreement reaffirming the code-share relationship between the two carriers on service throughout Florida and the Bahamas. In addition, Silver Airways will continue to operate as an United Express carrier in their shared Mid-Atlantic hubs in Cleveland and Washington, DC (Dulles).

News of the renewed relationship follows a June 2013 release from Silver Airways announcing that it had successfully migrated to a new, stand alone reservations system and website powered by Sabre.

Copyright Photo: Brian McDonough/AirlinersGallery.com.

Silver Airways: AG Slide Show

United Express-Silver Airways: AG Slide Show

 

United to start San Francisco-Atlanta and Los Angeles-Minneapolis/St. Paul flights on April 1

United Airlines (Chicago) will begin new nonstop service from its two West Coast hubs on April 1, 2014, with twice-daily flights between San Francisco and Atlanta and between Los Angeles and Minneapolis/St. Paul.

The daily schedules are as follows:

San Francisco – Atlanta Atlanta – San Francisco
Departs Arrives Departs Arrives
8:30 a.m. 4:07 p.m. 7:00 a.m. 9:16 a.m.
4:00 p.m. 11:37 p.m. 4:55 p.m. 7:11 p.m.
Los Angeles – Minneapolis Minneapolis – Los Angeles
Departs Arrives Departs Arrives
8:40 a.m.   2:18 p.m. 6:00 a.m. 8:00 a.m.
6:00 p.m. 11:38 p.m. 4:00 p.m. 6:00 p.m.

United will operate the Atlanta flights using Boeing 737-800 aircraft, and SkyWest Airlines will operate the United Express service to Minneapolis/St. Paul using Bombardier CRJ700 regional jet aircraft. The aircraft for both routes will be outfitted with United First, United Economy Plus and United Economy seating.

Additionally, on April 1, 2014, United will add a new flight between San Francisco and Seattle/Tacoma and will convert all of its existing service on the route to mainline aircraft. This will bring the total number of departures each way to 11, and increase the number of United’s seats available on the route by more than 50 percent.

United’s San Francisco Hub

From San Francisco International Airport, United and the United Express carriers operate more than 300 flights each day to more than 90 cities in North America, Asia, Australia and Europe – more than any other carrier. With nonstop service from San Francisco to Beijing, Hong Kong, Osaka, Seoul, Shanghai, Sydney and Tokyo – and beginning next year to Taipei and Chengdu, subject to government approval – United’s San Francisco hub serves more destinations across the Pacific with more nonstop flights from the United States than any other airline – nearly twice as many as any other airline from the West Coast.

United’s Los Angeles Hub

United and the United Express carriers operate almost 200 daily flights from Los Angeles International Airport to nearly 55 airports across the United States and more than 10 international destinations in Europe, Asia, Australia, Latin America and Canada, including service to London, Shanghai, Sydney and Tokyo.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 737-824 N37281 (msn 31599) climbs away from the Los Angeles hub.

United Airlines: AG Slide Show

United Airlines introduces a new Bombardier CRJ700 seat design

United Airlines (Chicago) on October 3 unveiled a new, signature seat design focused on customer comfort and environmental responsibility, with a sophisticated, modern look. The company will deploy the new seats on hundreds of aircraft that fly within the United States, Canada, Central America and the Caribbean.

The new design includes:

  • Bold elements, such as multi-tonal leather seat covers, distinctive double-stitch patterns, sculpted contouring and a new United-branded tag
  • More ergonomic and supportive cushioning and additional seat-back storage space in United Economy Plus and United Economy
  • Technology that makes the seats more environmentally friendly by reducing seat weight and volume, contributing to less fuel burn

The airline is introducing the new design with a Bombardier CRJ700 operated by United Express carrier SkyWest Airlines (St. George). United expects to deploy the new look on its domestic mainline aircraft and on regional aircraft operated by United Express carriers. Ultimately, United plans the new design to be on more than 60,000 seats on more than 500 aircraft, including, United anticipates, approximately 400 aircraft by 2015.

The airline developed the seats with global travel and transport design consultant Priestmangoode.

Copyright Photos: United Airlines. The new CRJ700 seats.

United Airlines: AG Slide Show

United Express-SkyWest Airlines: AG Slide Show

United Airlines and the IAM reach a tentative agreement on a new contract

United Airlines (Chicago) has announced that the company has reached tentative agreements on new joint collective bargaining agreements with the International Association of Machinists (IAM) for the fleet service, passenger service and storekeeper workgroups at its United, Continental, Continental Micronesia and MileagePlus subsidiaries. United and the IAM reached these agreements with the assistance of the National Mediation Board, and the agreements are subject to ratification by IAM members.

The agreements cover more than 28,000 United employees.

Copyright Photo: Brian McDonough/AirlinersGallery.com. Boeing 737-824 N14228 (msn 28792) completes its final approach to the runway at Washington’s Reagan National Airport.

United Airlines: AG Slide Show

 

United Airlines to drop the Los Angeles-Inyokern route on November 5

United Airlines (Chicago) is dropping the Los Angeles-Inyokern route on November 5 per Airline Route. The United Express route is operated with Embraer EMB-120 Brasilias of SkyWest Airlines (St. George, UT).

Copyright Photo: Mark Durbin/Airlinersgallery.com. Wearing the new identity, Embraer EMB-120ER Brasilia N295SW (msn 120322) taxies at the San Francisco hub.

United Airlines: AG Slide Show

United Express-SkyWest Airlines: AG Slide Show

Mesa extends its contract with United Airlines to 2019 to operate 20 Bombardier CRJ700s, will also add 30 Embraer 175 aircraft

Mesa Air Group, Inc. (Mesa Airlines) (Phoenix) has announced a new agreement with United Airlines (Chicago) that extends the term of its existing fleet of 20 Bombardier CRJ700 regional jet aircraft to 2019 and adds 30 new United owned Embraer 175 (ERJ 175) aircraft under the United Express contract.

Under the terms of this agreement Mesa will place the new Embraer 175 jets into service over the next two years. Mesa will hire approximately 350 pilots, 300 flight attendants, and 200 maintenance and other support personnel to support the additional aircraft.

“This is truly a great day for Mesa. We will continue to work hard to provide the best possible service to United’s customers,” said Jonathan Ornstein, Mesa’s Chairman and CEO. “Mesa began operating under the United Express banner in 1992, and we are delighted to have this opportunity to expand our longstanding partnership. Our first codeshare agreement with United transformed our company, and I am sure this one will do the same. We are also very pleased to rejoin the Embraer family of operators and look forward to working with our many friends there as well.”

Paul Foley, Executive Vice President and Chief Operating Officer, said, “It has always been our goal to exceed the expectations of both our partners and customers. We believe this contract is evidence that our operational performance and industry leading cost structure have begun to pay big dividends for the company and our people. Based on data from the Department of Transportation, Mesa has been the number one performing regional airline for each of the last three years. We’d like to thank all of our people who have contributed to our success and enabled us to compete successfully for this new business.”

Mesa Airlines currently operates over 425 daily system departures to 82 cities, 32 states, Mexico and the District of Columbia, as United Express and US Airways Express under contractual agreements with United Airlines and US Airways, respectively, and independently in Hawaii as go! The airline, founded by Larry and Janie Risley in New Mexico in 1982, has approximately 2,000 employees.

Copyright Photo: Brian McDonough/AirlinersGallery.com. Mesa Airlines’ Bombardier CRJ700 (CL-600-2C10) N515MJ (msn 10117) arrives at the Washington (Dulles) hub.

United Express-Mesa Airlines: AG Slide Show

United to start summer seasonal flights from Chicago O’Hare to Edinburgh, Scotland

United Airlines (Chicago) has announced will launch nonstop summer seasonal service between its Chicago hub at O’Hare International Airport and Edinburgh, Scotland, beginning on May 22, 2014, subject to government approval.  This will be the first scheduled nonstop service between the two cities.

The flights will operate five times weekly from May 22 to June 11, daily between June 12 and September 1 and four times weekly between Sept. 2 and Oct. 5, 2014.

The flights will depart Chicago O’Hare at 6 p.m. (1800), arriving in Edinburgh at 7:45 a.m. (0745) the following day. The return flights will depart Edinburgh at 10:25 a.m. (1025), arriving in Chicago at 1 p.m. (1300) the same day (all times local). Flight times are seven hours, 45 minutes eastbound and eight hours, 35 minutes westbound.

The flights will operate using Boeing 757-200 aircraft with a total of 169 seats – 16 flat-bed seats in United BusinessFirst and 153 in United Economy, including 45 Economy Plus seats with added legroom and increased personal space.

United offers more nonstop service to more destinations from its Chicago O’Hare hub than any other carrier and has added 11 new routes from Chicago since the beginning of 2013.

United currently operates year-round nonstop service from its Newark Liberty International Airport hub to both Edinburgh and Glasgow, having started service to Scotland in 1998.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 757-222 N521UA (msn 24891) climbs away from Los Angeles International Airport.

United Airlines: AG Slide Show

 

United announces new routes from the Chicago O’Hare hub

United Airlines (Chicago) has announced plans to launch new nonstop service from its Chicago hub at O’Hare International Airport to Elmira, New York, and State College, Pennsylvania. The airline also plans to begin new service from Chicago O’hare to Topeka, Kansas, subject to government approval. ExpressJet Airlines (Atlanta) will operate the United Express flights using 50-seat regional jet aircraft. The State College and Topeka flights will begin on January 7, 2014, and the Elmira service will begin on February 13, 2014.

The weekday flight schedules follow. Weekend schedules may vary. Schedules are subject to change.

Chicago – Elmira Elmira – Chicago
Departs Arrives Departs Arrives
2:15 p.m.  5:00 p.m. 6:15 a.m. 7:18 a.m.
9:00 p.m. 11:45 p.m. 5:30 p.m. 6:33 p.m.
Chicago – State College State College – Chicago
Departs Arrives Departs Arrives
1:55 p.m. 4:33 p.m. 6:20 a.m. 7:17 a.m.
 6:45 p.m.  9:23 p.m.  5:03 p.m.  6:00 p.m.
Chicago – Topeka Topeka – Chicago
Departs Arrives Departs Arrives
1:00 p.m.  2:44 p.m. 6:00 a.m. 7:36 a.m.
8:30 p.m. 10:14 p.m. 3:14 p.m. 4:50 p.m.

Elmira and Topeka are both new destinations in United’s route network. The airline currently serves State College from its hub at Washington Dulles.

With these new routes, United has added service to ten new destinations from Chicago O’Hare since the beginning of 2013. Other new year-round and seasonal destinations include Mobile, Alabama; Fairbanks, Alaska; Nassau, Bahamas; Shannon, Ireland; San Jose, Costa Rica; Thunder Bay, Ontario; and Saskatoon, Saskatchewan.

United and United Express operate nearly 570 daily flights from the O’Hare hub to more than 125 domestic and more than 30 international destinations.

Copyright Photo: ExpressJet’s Embraer ERJ 145XR (EMB-145XR) N11194 (msn 145940) arrives at the Dulles International hub near Washington.

United Express-ExpressJet: AG Slide Show

Denver Post article on United Airlines

United Airlines (Chicago) has been described as “one big company, but not yet one happy family” in an article written by Kristen Leigh Painter of the Denver Post. According to the article, labor inefficiencies are delaying the promised merger financial benefits. The merged airline is also coming under increased scrutiny due to the proposed airline merger of American Airlines and US Airways. For the most part, United’s unions are still divided operating under separate contracts. Is this the future for the “new” American Airlines if their controversial merger is approved?

Read the full article: CLICK HERE

Copyright Photo: Bruce Drum/AirlinersGallery.com. Airbus A320-232 N409UA (msn 462) taxies to the gate at Seattle-Tacoma International Airport.

Have you seen the “new look” AirlinersGallery.com?

United Airlines: AG Slide Show

United Airlines to recall nearly 600 pilots

United Airlines (Chicago) has announced it will recall nearly 600 pilots currently on furlough to address the airline’s future staffing needs. No United pilots will remain on furlough following the recall.

Training classes for the recalled pilots will begin next month and run through the end of the year. In total, United has more than 12,000 pilots.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 737-924 ER N75426 (msn 31622) departs from Seattle-Tacoma International Airport.

United Airlines: AG Slide Show

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