Delta and Chelsea Football Club sign a new three-year agreement

 

Delta Air Lines (Atlanta) has inked a new three-year deal with Chelsea Football Club as the club’s official airline sponsor, again bringing together two major international brands.

Chelsea FC logo

Delta and Chelsea FC, the English Premier League and Capital One Cup champions, first joined forces in 2012 and since then have worked together to bring the airline’s 170 million annual passengers closer to the club. Chelsea players have joined Delta customers and employees in numerous events around the world showcasing Delta’s products and services and shared global scope.

 

Delta is the exclusively designated “Official Airline Partner of Chelsea FC” and the agreement gives Delta LED exposure at each home game and on the Chelsea FC website. The Delta logo will also be included on media backboards for interviews conducted at Chelsea’s stadium around Premier League home matches. The Delta 360˚ Lounge will also remain at Stamford Bridge.

Delta is synonymous with sport in the United States where the airline is the official airline sponsor of sixteen leading U.S. sports teams including baseball’s New York Yankees, hockey’s Los Angeles Kings, American football’s Minnesota Vikings as well as Super Bowl winners Seattle Seahawks. This summer, Delta will welcome the Chelsea team as they tour the United States, playing matches in New Jersey, Charlotte and Washington D.C.

Delta flies to 335 destinations across six continents, and alongside partner Virgin Atlantic, operates up to 39 flights a day from the U.K. to North America.

Copyright Photo: SPA/AirlinersGallery.com. Boeing 777-232 LR (Longer Range) N709DN (msn 40559) departs from London’s Heathrow Airport.

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Boeing to cut the 747-8 production rate to only one aircraft per month

Boeing (Chicago, Seattle and Charleston) has announced it will cut the 747-8 Intercontinental production rate by 23 percent from 1.3 aircraft to only one aircraft starting in March 2016 according to Reuters quoting Boeing sources. The company is currently building 1.5 aircraft per month and this was planned to be reduced to 1.3 in September despite a recent order by the Volga-Dnepr Group.

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Copyright Photo: Royal S. King/AirlinersGallery.com. Lufthansa has always been a keen supporter of the 747 and pushed Boeing for the updated 747-8 model. Lufthansa’s Boeing 747-830 D-ABYT (msn 37844) in the 1968 retro scheme lands at Paine Field near Everett.

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Delta to add another spoke route to the Seattle/Tacoma hub: Missoula, Montana

Delta Air Lines (Atlanta) is planning to add another feeder route to its growing Seattle-Tacoma International Airport (SeaTac) hub. The carrier will commence daily Delta Connection service between Missoula, Montana with Bombardier CRJ700 regional jets on December 19 per Airline Route.

In other news, Delta is ending its London (Heathrow) – Newark and London (Heathrow) service on October 5. Virgin Atlantic will restore a second daily Los Angeles service when Delta ends the route.

 

Copyright Photo: Michael B. Ing/AirlinersGallery.com. SkyWest Airlines’ Bombardier CRJ700 (CL-600-2C10) N631SK (msn 10329) taxies to the runway at the Seattle-Tacoma International Airport (SEA) hub.

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Star Alliance votes for Avianca Brazil to join the alliance on July 22

The Star Alliance has issued this statement from Warsaw, Poland touting the accomplishments of the alliance. In the report, Avianca Brazil (OceanAir Linhas Aereas dba) (Sao Paulo) has been granted membership and will join the group on July 22:

Star Alliance logo

Star Alliance member carrier LOT Polish Airlines hosted the mid-year Chief Executive Board (CEB) Meeting during which the member carrier CEOs endorsed enhancements to further improve the network travel experience offered to customers and gave the go-ahead for the inclusion of a new member in Brazil.

 

As hosting carrier, LOT outlined its new strategy – a new LOT in a new Europe – under which it plans to double in size over the next five years. In addition to three new connections to Asia – Tokyo, Seoul and Bangkok – it plans more than a dozen new European routes. Announcing the most dynamic growth in the company’s history, LOT said it was competing for leadership in the region and aimed to become the largest network carrier in New Europe.

In their joint discussions, the CEOs reaffirmed the objectives set out by the Alliance’s founding fathers more than 18 years ago, agreeing to continue to build on its key strengths – a global network, a high standard of customer service and making use of modern technology to drive business strategies.

Star Alliance’s aim at launch in May 1997 was to become the leading global airline alliance for the high value international traveller and contribute to the long-term profitability of its member airlines beyond their individual capabilities.

“As a mature Alliance with a comprehensive network and good, close relationships between our member airlines we are excellently placed to offer continuous enhancements in various ways that together improve the Alliance travel experience,” said Star Alliance CEO Mark Schwab.

Avianca Brasil logo

Avianca in Brazil will be added to the network as of July 22nd this year, allowing Star Alliance once again to offer its customers domestic flights in Latin America’s largest and most important market.

“We are delighted that we can include Avianca in Brazil as of next month, which, together with various new hub-to-hub services announced by individual members, signifies that we will boost network connectivity this year,” Schwab added.

The alliance continued in their meeting notes:

2015 has already seen a steady stream of route additions and more new routes will be introduced by the end of the year. These include for example further increasing choice at the Alliance’s Houston hub, with new long-haul flights by Air New Zealand, ANA and EVA Air from Auckland, Tokyo and Taipei. Air China has launched a new flight between Beijing and Montreal while Air Canada will start flying from Toronto to Delhi in December. A new Lufthansa flight from Frankfurt to Panama will establish an important link between a major hub in Europa and Latin America from late November.

Complementing the network expansions, member carriers are deepening their bilateral cooperation by signing code-share agreements. Recent examples include Air India and Air New Zealand, Air India and Avianca, Copa and TAP and EVA Air and Turkish Airlines.

In parallel to this organic network growth, the Alliance continues to monitor market developments and will seize opportunities for membership expansion if and when they arise.
With customer service improvement at the very heart of its activities, the member airlines are continuously looking for joint initiatives that will deliver a better experience – in many cases by introducing new behind the scenes technology to improve transactions between the carriers.
The most recent example of how such background changes can bring visible change for customers is demonstrated by Star Alliance’s award- winning home in London Heathrow Terminal 2, now one year old. The Queen’s Terminal, formally opened on June 23rd, 2014 by H.M. Queen Elizabeth II, uses new technology and processes that allow airlines to work together in its check-in hall, providing a highly automated and efficient service. Customer feedback on the new terminal has been extremely positive.

Dialogue with airports is essential in realising ground service improvements. “We would ask airports around the world to engage with us at a very early stage, as they redevelop terminals or build completely new infrastructures. As the experience at Heathrow shows, this can bring advantages for all,” Schwab said.

Projects are already under way at Sao Paulo – Guarulhos Airport as well as at Tokyo’s Narita Airport. In both cases the check-in halls face space constraints which cannot be resolved by expanding the current infrastructure.

Another service which is currently being rolled out across the network is Gold Track Security – a dedicated security lane for First and Business Class passengers as well as Star Alliance Gold Card holders. This Alliance product is currently available at over 25 major airports and will progressively expanded to the majority of Star Alliance hubs during the course of the year.
The CEOs also reviewed the successful implementation of several new IT systems. These use latest technologies to provide a more reliable and faster service, with better reporting systems in place to diagnose any errors and allow them to be quickly fixed.

An IT hub infrastructure forms the backbone for the majority of the systems required to deliver the Alliance customer promise. This has gradually being extended to handle different forms of business logic and further similar projects will follow. Examples to date include through check-in: which allows passengers to receive their boarding passes for their entire trip from the first point of check-in. Last year saw the introduction of two systems in the field of loyalty programmes.

The one allows faster and better exchange of the frequent flyer data, with the aim of all but eliminating the need to manually claim miles after a flight. The other system ensures the faster communication of status changes across all airlines in the Alliance, allowing customers to make use of their Gold benefits even before a new card is issued.

Schwab said: “Connecting the data networks is just as important as offering ideal flight options as part of our Airline’s schedule. Having our IT Hub infrastructure in place puts us into a unique position to provide the necessary IT technological support required for speedy implementations of new Star Alliance customer benefits.”

In closing, the CEOs reiterated that while adding new members to the Alliance no longer is of the same importance as some years ago, the Alliance business model continues to offer many opportunities for creating additional value for their individual companies. As a consequence, Alliance membership remains an important and integral part of individual member’s business plans, with each airline being able to decide how much value they wish to extract from their Alliance membership.

Copyright Photo: Rodrigo Cozzato/AirlinersGallery.com. Avianca (Brazil) (OceanAir Linhas Aereas) Airbus A320-214 WL PR-ONZ (msn 6110) with Sharklets arrives ath the Sao Paulo (Guarulhos) base.

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Jet2 issues this statement on the rise of disruptive passenger behavior, calls for industry-wide measures

Jet2 (Jet2.com) (Leeds/Bradford) has issued this statement concerning the rise of disruptive passenger behavior:

Jet2.com logo

As the summer holiday season moves into full swing, the UK’s largest holiday companies are reporting a record double figure rise in disruptive passenger behavior. As a result, leading leisure airline Jet2.com, along with some of the UK’s biggest travel operators, is calling for industry-wide measures to tackle what has become a serious problem for the travel sector.

Phil Ward, Managing Director of Jet2.com said, “We are a family airline and holiday company carrying millions of passengers every year. These are people who have chosen to take their well-earned summer breaks with us and we want them to have a wonderful time. Therefore, under no circumstances will we allow the disruptive few to spoil the experience for the majority of the fantastic customers that fly with us.”

Jet2.com is working closely with other high profile holiday companies, industry bodies such as BATA (British Air Transport Association), the AOA (Airport Operators Association) and the UK’s leading airports, to put in place a series of comprehensive measures to tackle disruptive conduct associated with air travel.

Over the past two years, unruly and disorderly behavior often linked to excessive alcohol consumption prior to embarkation has risen drastically on-board aircraft. Cabin crew increasingly have to deal with people displaying abusive, racist and often noisy and aggressive conduct, causing misery and disruption for other passengers nearby.

Jet2 Onboard Together logo

Jet2.com has already put in place a series of measures under its ‘Onboard Together’ program, to educate passengers about the effects of alcohol at high altitude, and to outline its policies. It has empowered its staff to take decisions quickly regarding disruptive passengers including verbal and written warnings and, ultimately, the ability to divert the aircraft to the nearest airport to off-load particularly offensive people before flying remaining passengers onto their holiday destination. Measures also include banning disruptive passengers for life, handing them over to the police, issuing a bill for the cost of the diversion and taking legal action, post travel.

Jet2.com, along with its fellow operators, has also written to the Secretary of State for Transport, urging more decisive action from the government to help them enforce new policies to ensure unpleasant and disruptive behaviour during air travel is eradicated.

Continues Phil Ward, “By far and away the majority of the travelling public are decent people wanting to have a great holiday. We want people to have a fantastic time from the moment they start their holidays with us. Most passengers absolutely know how to behave on board, whilst having a good time too. It’s for that reason that we must stamp out this rise in disruptive behavior.”

Copyright Photo: Ton Jochems/AirlinersGallery.com. Jet2’s Boeing 737-8K2 WL G-GDFC (msn 28375) with “Points for FREE flights” sub-titles taxies at Palma de Mallorca.

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Thai and Boeing celebrate the 25th Boeing 777-300 ER direct delivery

Boeing (Chicago, Seattle and Charleston) and Thai Airways International Public Company Limited (Bangkok) celebrated the Thailand flag carrier’s 25th direct 777 delivery, a 777-300 ER (Extended Range) (HS-TKY), from the Boeing delivery center in Everett, Washington.

Thai logo (LRW)

Thai has operated nearly every model of the 777 over the last two decades and also currently operates five 787 Dreamliners. Thai Cargo was the first carrier in Southeast Asia to utilize the 777 Freighter and in January the two companies celebrated the airline’s 75th direct delivery from Boeing.

 

The Bangkok-based airline has one additional 777-300 ER on order.

Photo Above. Boeing. The pictured Boeing 777-3D7 ER HS-TKY (msn 42114) was handed over on June 23 and airliner is pictured departing Paine Field on the same day bound for Bangkok.

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QANTAS Airways issues an exercise video to prevent deep vein thrombosis (DVT)

QANTAS Airways (Sydney) has launched an exercise video on all its international flights to help prevent deep vein thrombosis (DVT).

The four-minute exercise video was developed by academics at the University of Melbourne in a partnership with Physitrack Limited, the Brighton-based mobile healthcare provider, and Sports Medicine Australia’s official exercise technology partner. Sports Medicine Australia has endorsed the exercise video.

QANTAS started rolling out the exercise video on international flights this month.

The video was developed by Professor Kim Bennell at the University of Melbourne Department of Physiotherapy. “These inflight exercises are designed to provide a safe way to stretch and enjoy movement in certain muscle groups that can become stiff as a result of long periods of sitting. They may be effective at increasing the body’s blood circulation and massaging the muscles,” Professor Bennell said.

“It came as a bit of a surprise international airlines hadn’t already introduced these exercise videos given what we know about DVT and long-haul travel. Hopefully, access to these videos will become standard on all international flights,” she said.

Sports Medicine Australia CEO Nello Marino said sitting still for long periods of time in cramped conditions, such as on an airplane, can lead to swollen ankles and occasionally DVT. “Whilst the risk of DVT is extremely low, it is always important to take preventive measures as the threat is always there,” he said. “Through simple, regular stretching, mobility exercises, and walking around the cabin mid-flight your risk of DVT is dramatically reduced.”

QANTAS Airways Video Above: These inflight exercises are designed to provide a safe way to stretch and enjoy movement in certain muscle groups that can become stiff as a result of long periods of sitting. They may be effective at increasing the body’s blood circulation and massaging the muscles.

We recommend that you do these exercises for around three or four minutes every hour and occasionally get out of your seat and walk down the aisles.

Each exercise should be done with minimal disturbance to other passengers. None of the following exercises should be performed if they cause pain or cannot be done with ease.