American Airlines has issued this statement on airports in Florida, including the Miami hub, during the passing of Hurricane Dorian:
American is closely monitoring the track of Hurricane Dorian, which according to the latest forecast, has shifted further to the east. Our thoughts are with those who are in the path of this potentially damaging hurricane. We are in regular communication with our national partner, the American Red Cross, which has the unique ability to activate immediately and assess critical needs following a disaster. We stand ready to activate our disaster response giving platform soon, where our customers and team members can assist those in need.
Storms like these may require customers to change their travel plans and as a result, American has issued a travel alert for more than 15 airports in the Caribbean and Florida, including our Miami hub. If a customer chooses not to fly to/from an airport covered by the current waiver, American will waive change fees for future travel. This provides additional flexibility for our customers.
The American Airlines Integrated Operations Center in Fort Worth, Texas, continues to closely monitor the track of this storm and is coordinating with the National Weather Service, Federal Aviation Administration (FAA) and local airports. American will continue to keep the Newsroom updated with the latest operational information, including the possibility that some airports in Georgia, North Carolina and South Carolina may be added to the current travel alert this weekend.
With the latest track, some airports in Florida, including our Miami hub, will not be impacted by the storm. However, due to the size of the hurricane, we may experience disruption to our operation next week, specifically on flights that operate along the East Coast.
The current travel alert allows customers to rebook without change fees. Customers can reschedule their travel on aa.com by retrieving their reservation, or by contacting American reservations at 800-433-7300 in the U.S. or Canada. Customers calling from outside the U.S. or Canada should check aa.com for our worldwide reservation phone numbers.
As many flights are already sold out, we encourage customers traveling to only go to the airport if they have a confirmed ticket. Customers are also encouraged to check the status of their flight on aa.com.
While there are limited seats remaining before the storm hits, we have capped our fares at a maximum of $499 each way for Main Cabin, and $699 for premium cabins, on direct, single leg flights from all cities covered under the travel alert in Florida. These fares will apply for flights out of these locations through Sept. 4 and are available on aa.com.
Bags and Pets
American is waiving fees for two checked bags and in-cabin pets for flights to/from all cities covered under the travel alert in Florida.
In order to accommodate as many bags as possible on our aircraft, we will accept up to two free checked bags per traveler.
If an American flight has been canceled or excessively delayed, customers may cancel their itinerary and request a refund by visiting our website. Customers who booked through a travel agent should contact their agency directly.
Resumption of service at airports will be based on airport and roadway conditions, including the ability of our team members to get to work. We are also coordinating closely with our partners at the FAA, Transportation Security Administration (TSA) and local airport authorities. These agencies must conduct their own assessment of their operations prior to any airline resuming service.
- Freeport, Bahamas (FPO)
- Operations canceled through Sept. 2
- Marsh Harbour, Bahamas (MHH)
- Operations will be canceled beginning the afternoon of Aug. 31 through Sept. 2
- Aug. 30: 2 flights canceled
- Aug. 31: 4 flights canceled
- Sept. 1: 6 flights canceled
- Sept. 2: 6 flights canceled