Red Way has decided to call it quits on August 31 after a short two months of operations.
The virtual airline using GlobalX, issued this statement:
It is with a heavy heart that we announce the decision to cease operations. After careful consideration and evaluation, we have come to the difficult conclusion that we must close our doors. The last day of operations for Red Way will be August 31st, 2023.
Over our short time operating, we have had the immense privilege of serving our customers and connecting people across the US. We are immensely grateful to have had this time, and we know that demand exists strongly in Lincoln for expanded air service. However, we face insurmountable challenges as a small startup in our industry, and the compounding of costs and lack of resources have made it impossible for us to sustain operations. It is our hope that other carriers see the incredible potential, and with their economies of scale, are able to provide Lincoln with the service it is so worthy of.
We understand that this news might raise concerns among those who are booked to travel until August 31st. We want to assure all those who have booked travel in this period, that we are committed to ensuring a smooth and safe operation until our very last flight.
All flights booked after August 31st are canceled, and affected customers are receiving full refunds for their bookings. Customers do not need to do anything to initiate their refund, this will be done automatically. We expect all refunds to be complete by the end of the week, the amount of time it takes for a refund to reflect in your account is dependent on your financial institution.
Our customer service team will be available to assist until August 31st. You can reach us via email to customerservice@goflyred.com; via text or phone call to 531-289-3903; or via DM to Facebook or Instagram.
Please know that high volumes are expected, and that if you don’t reach us on your first try that we do see your message, and will respond as soon as we can.Our deepest gratitude is extended to our employees, partners, customers and the community for their support throughout this journey. You are the best there is. We still believe wholeheartedly in a future where air service is modernized and provided to underserved communities, and that these lessons will become the building blocks for a better path forward. Thank you for the honor of flying with us.
The Red Way Teams
The company commenced operations on June 8, 2023.
Previously on March 31, 2023 the company made this announcement:
Red Way, the Lincoln Airport, GlobalX Air Tours, and Global Crossing Airlines are proudly announcing new air service to multiple destinations. Red Way is on a mission to bring top destinations, affordable fares, and great customer service directly to Lincoln and all of Nebraska.
Flights will be operated directly from LNK and offered by GlobalX Air Tours, a DOT – Part 380 public charter operator, with the support of Global Crossing Airlines, a best-in-class charter carrier with U.S. and international operations. Customers can expect a safe, efficient, and comfortable flying experience aboard a fleet of Airbus A320 or A321 aircraft. Red Way and GlobalX Air Tours will be adhering to a cost-efficient structure to offer affordable fares, flexibility, and choice.
Customers can choose their own experience with basic economy or premium options that include perks such as spacious leg room, and additional baggage. Amenities such as food and beverage will also be available on the aircraft for purchase. Initial destinations include Orlando (MCO), Las Vegas (LAS), Dallas Fort Worth (DFW), Nashville (BNA), Austin (AUS), Atlanta (ATL), and Minneapolis (MSP).