How the Delta-Korean Air Joint Venture is paying dividends

Delta Air Lines issued this statement:

Delta’s now 5-year-old Joint Venture with Korean Air is a significant driver of Delta’s evolution into a global brand, with robust international demand driven by experience-seeking customers. 

That’s according to Delta’s Managing Director of East Sales, Scott Jordan, who recently sat down for an interview with The Korea Economic Daily, one of South Korea’s major daily newspapers.  

Delta chose Korean Air as a partner for the Joint Venture recognizing another brand that focuses on taking care of people – both employees and customers – and delivering a premium experience along every step of a customer’s journey. 

“People are choosing experiences versus goods and products because they want to invest in connections and the human experience,” Jordan told the publication.