Category Archives: Air Transat

Air Transat to resume operations on July 23

Transat A.T. Inc. is pleased to announce the resumption of its flights and tour operator activities as of July 23, 2020 . It will offer a new flight schedule to 22 destinations in Europe , the South, the United States and Canada until the end of the summer season on October 31, 2020 . The company will also offer South and Europe packages during this period and will gradually reopen travel agencies in its network starting June 15, 2020 . In addition, Transat unveils its Traveller Care program, rolling out new health measures to ensure the safety of its customers and employees.

Flights for summer 2020

Transat expects to resume its flights and tour operator activities as of July 23 , provided that the travel restrictions applicable on that date allow it.

From Montreal , Air Transat will gradually operate direct flights to Athens ( Greece ), Bordeaux (France), Lisbon ( Portugal ), Lyon (France), Nantes (France), Marseille (France), Paris (France) and Toulouse (France). Travellers from Toronto will benefit from direct flights to Athens ( Greece ), Glasgow ( Scotland ), London ( England ), Manchester ( England ), Porto ( Portugal ) and Rome ( Italy ).

For travellers who wish to fly south, Air Transat will offer direct flights to Cayo Coco ( Cuba ), Cancun ( Mexico ), Fort Lauderdale ( Florida ) and Punta Cana ( Dominican Republic ) from both Montreal and Toronto , in addition to one direct flight a week to Port-au-Prince ( Haiti ) from Montreal .

To open the door to even more destinations via connecting flights and to allow Canadians to explore more of their country, the airline will also offer domestic flights between Montreal , Toronto , Calgary and Vancouver .

Depending on demand and the easing of regulatory restrictions, Air Transat may enhance its flight schedule for the months of September and October. Customers are strongly encouraged to familiarize themselves with the governmental guidelines and entry requirements of their destinations, as they vary from country to country.

Flexibility offered to customers

Fully aware that travel plans can change, Transat is implementing a policy offering more flexibility to travellers whose flights are scheduled to operate this summer. Customers who booked before March 4, 2020 , can change their travel dates, destination or package at no charge up to seven days before departure. If they prefer to cancel their trips instead, they will be able to obtain a travel credit valid for 24 months.

Customers who booked on or after March 4—the date Transat launched its “Book with peace of mind” policy—can make the same changes at no charge up to 24 hours before departure. If they prefer to cancel their trips instead, they will be able to obtain a travel credit valid for 12 months.

Passengers whose fare types allow for modification or cancellation will be able to benefit from those conditions if they wish to change or cancel a flight that is scheduled to operate this summer.

Temporary suspension of certain routes

COVID-19 and its impact on the tourism industry are forcing Transat to extend the suspension of some of its flights, significantly reduce its capacity and completely cancel certain routes for the 2020 summer season.

Until the end of the summer season, the airline is suspending its flights to certain destinations in Europe ( Amsterdam , Basel-Mulhouse, Barcelona , Brussels , Copenhagen , Dublin , Faro, Lamezia, Madrid , Malaga , Nice , Prague , Venice and Zagreb ), the South ( Cayo Largo , Holguin, Montego Bay , Puerto Plata , Puerto Vallarta , Roatan, Santa Clara , Samana and Varadero) and the United States ( New Orleans , Orlando and San Diego ). It is also suspending all its direct flights to Europe and the South from Vancouver and Quebec City . Customers affected by these cancellations will receive a travel credit for the value of the amount received on file, which they can use within 24 months of their original return dates.

Air Transit aircraft photo gallery:

Air Transat retires the last Airbus A310

Type Retired: March 30, 2020 (flight TS765 Porto-Halifax-Toronto Pearson with C-GSAT)

Air Transat operated its last Airbus A310 revenue flight on March 30 (instead of the planned March 31 target date).

The last revenue flight was flight TS765 from Porto to Toronto (Pearson) via a stop at Halifax with the pictured Airbus A310-308 C-GSAT (msn 600).

The airline took delivery of its first Airbus A310 (C-GFAT) on January 16, 2001. The type entered revenue service on January 30, 2001.

 

Top Copyright Photo: Air Transat Airbus A310-308 C-GSAT (msn 600) CDG (Jacques Guillem). Image: 936469.

Air Transat aircraft slide show:

Air Transat donates more than 44,000 masks and 301,000 gloves to the Quebec Ministry of Health and Social Services

Air Transat is proud to donate more than 44,000 masks and 301,000 gloves to the Quebec Ministry of Health and Social Services to support the fight against the COVID-19 pandemic.

Following the temporary suspension of its flights on April 1 , Air Transat today handed over all of the medical equipment at its disposal, which had, up until now, been dedicated to protecting its crews. This included:

  • 7,260 N95 masks
  • 36,800 surgical masks
  • 301,000 gloves

“Now that our repatriation operations are over, it seemed only natural to donate our unused protective equipment to those who need it most, namely those in the health services,” says Jean-François Lemay, President and Chief Executive Officer of Air Transat. “It’s thanks to everyone’s contributions that we will overcome this terrible crisis.”

Air Transat aircraft photo gallery:

Competition Bureau issues report outlining competition concerns with Air Canada’s proposed acquisition of Transat

The Competition Bureau has issued this report:

The Competition Bureau announced on March 27 it has concluded that Air Canada’s proposed acquisition of Transat (Air Transat) is likely to result in a substantial lessening or prevention of competition in the sale of air travel or vacation packages to Canadians.

The Bureau’s concerns are outlined in a report delivered to the Minister of Transport by the Commissioner of Competition. The report will inform Transport Canada’s public interest review of the proposed transaction as it relates to national transportation.

Eliminating the rivalry between these airlines would result in increased prices, less choice, decreases in service and a significant reduction in travel by Canadians on a variety of routes where their existing networks overlap.

The Bureau’s analysis determined that the effects of the transaction would apply to 83 routes, including:

  • 49 overlapping routes between Canada and Europe; and
  • 34 overlapping routes between Canada and sun destinations in Florida, Mexico, Central America, and the Caribbean.

The transaction also represents a merger of the only two carriers offering nonstop service on 22 of these routes.

Our assessment is based upon a forward-looking analysis using data and information collected prior to the current COVID-19 pandemic. The Bureau recognizes that the impact of these events on the Canadian airline industry appear to be significant in the near term. The ultimate impact of these events may be relevant to the Bureau’s views on the proposed transaction but it is impossible to know the full extent and duration of any impact at this time.

Transport Canada has until May 2, 2020 to complete its public interest assessment and provide it to the Minister. The final decision regarding the proposed transaction will be made by the Governor in Council (Cabinet) based on a recommendation from the Minister.

Quick facts

  • Air Canada and Transat operate two of Canada’s four largest airlines and primary integrated tour operators providing vacation offerings to Canadians.
  • On August 26, 2019, the Minister of Transport started a public interest review of the proposed merger under subsection 53.1(5) of the Canada Transportation Act (CTA). As part of any such public interest review, the Commissioner of Competition is required to provide a report to the Minister on any concerns regarding potential prevention or lessening of competition that may occur as a result of the transaction.
  • Under the CTA, the Commissioner is also to provide an assessment to the Minister of the adequacy of any undertakings that may be proposed by the merging parties to address competition concerns raised in his report.
  • This is the second time the Commissioner provided a report to the Minister as part of a public interest review as it relates to national transportation.

Air Transat announces new special flights to Haiti and Honduras, as well as additional flights to El Salvador and Guatemala

Air Transat, in collaboration with the Government of Canada , announces the deployment of special flights to Haiti and Honduras , as well as more flights to El Salvador and Guatemala in addition to those planned today.

“Ever since the tightening of international borders, our flight operations have been dedicated to repatriating travellers to their countries of origin,” says Jean-Marc Eustache , President and Chief Executive Officer of Transat. “Until the temporary suspension of our operations on April 1 , we will continue to work tirelessly toward this single goal.”

  • There will be a flight from Guatemala City to Montreal on Sunday, March 29 ,aboard an Airbus A330-200.
  • There will be a flight from San Salvador to Montreal on Monday, March 30 ,aboard an Airbus A321-200.
  • There will be a flight from Port-au-Prince to Montreal on Monday, March 30 ,aboard an Airbus A330-200.
  • There will be a flight from Roatan to Montreal on Monday, March 30 , aboard an Airbus A321-200.

Air Transat aircraft photo gallery:

Air Transat will operate special flights to El Salvador and Guatemala in conjunction with the Government of Canada

Air Transat has made this announcement:

ir Transat announces the deployment of two special flights over the next few days to return Canadians stranded in El Salvador and Guatemala back home. These flights, operated in collaboration with the Government of Canada, are in addition to those already planned by the airline.

“To date, our repatriation flights have brought approximately 46,000 customers back home, and this number will continue to rise in the coming days,” says Jean-Marc Eustache, President and Chief Executive Officer of Transat. “From this time forward, all our efforts will be dedicated to achieving a single goal: to safely repatriate as many Canadians as possible.”

  • There will be a flight from San Salvador to Montreal on Friday, March 27, aboard a Boeing 737-800.
  • There will be a flight from Guatemala City to Montreal on Friday, March 27, aboard an Airbus A321-200 (below).

Air Transat aircraft photo gallery:

Transat confirms the temporary layoff of 70% of its staff – Repatriation operations to end April 1

Transat A.T. Inc. announced that it has temporarily laid off about 70% of its workforce in Canada. The final Air Transat flight prior to the full suspension of its operations is scheduled for April 1.

On March 18, as a result of the COVID-19 pandemic, Transat announced the gradual temporary halting of all its flights until April 30.

Operations are being stopped gradually in order to enable Transat to repatriate as many of its customers as possible to their home countries.

As of March 18, some 65,000 Canadian Transat customers were at Sun or Europe destinations. By March 22, about 40,000, or more than 60 % of them, had been returned to Canada.

Simultaneously, as also announced March 18, Transat has been forced to proceed with layoffs affecting about 70% of its staff, or 3,600 people. Some of these layoffs are effective immediately, while others will take effect following advance notice of up to one month. They include all flight crew personnel. Similar measures are being implemented in the other countries where Transat has employees. Executives who are not being laid off have accepted voluntary pay cuts, as have members of the Board of Directors.

 

Air Transat moves up the retirement date of the Airbus A310

Air Transat Airbus A310-308 C-GTSH (msn 599) YYC (Chris Sands). Image: 926716.

Air Transit has moved up its planned Airbus A310 retirement date from April 27, 2020 to March 31, 2020.

This is due to Air Transat plan to suspend all schedule passenger flights for the month of April.

Right now, the last planned Air Transat scheduled revenue flight is scheduled to be flight TS 293 from Manchester to Toronto (Pearson) on March 31 per Airline Route.

Top Copyright Photo: Air Transat Airbus A310-308 C-GTSH (msn 599) YYC (Chris Sands). Image: 926716.

Air Transat aircraft slide show:

Air Transat announces a gradual suspension of its flights

Air Transit made this announcement through its parent:

Transat A.T. Inc. announced today the gradual suspension of Air Transat flights until April 30.

This decision follows the Government of Canada’s announcement that the country is closing its borders to foreign nationals, as well as similar decisions by several other countries where Transat operates.

Sales for departures until April 30 are suspended immediately from and to most destinations in Europe and the United States. Repatriation flights will still be operated during the next two weeks, in order to bring Transat customers back to their home country. So as to allow as many repatriations as possible, sales will, however, remain temporarily open in both directions between Montreal and Paris and Lisbon and between Toronto and London and Lisbon. A date for a full halt to operations will be announced soon.

Sales are also halted immediately from and to the Caribbean and Mexico. Again, flights will continue for a few more days in order to repatriate Transat customers to Canada. Transat is advising its Canadian customers who were scheduled to depart in the coming days to heed the government’s recommendations and postpone their departure.

For domestic flights, clients are encouraged to check that their flight is maintained on the website.

Transat customers who are currently at destinations are asked to check the company’s website, where necessary information for the organization of their return will be made available. There will be no booking fee and passengers will not have to pay any price difference. It is of the utmost importance to Transat to bring everyone back.

All customers who were unable to travel because their flight is cancelled will receive a credit for future travel, to be used within 24 months of their original travel date.

“This is an unprecedented situation, beyond our control, which is forcing us to briefly suspend all of our flights to contribute to the effort to fight the pandemic, protect our customers and employees and safeguard the company,” said Transat President and Chief Executive Officer Jean-Marc Eustache. “We are doing everything we can so that this has as little impact as possible on our employees and customers, whom we make sure to bring back home.”

In addition to the cost-cutting measures already implemented in recent weeks, we will be moving ahead in the coming days with measures to reduce staffing. These measures will include temporary layoffs and reduction of work time or salary that will unfortunately affect a significant portion of our employees. The company’s senior executives and members of the Board of Directors are also taking pay cuts.

Air Transat aircraft photo gallery:

Air Transat unveils its 2020 summer flight schedule for Ontario

Air Transat presents its 2020 summer flight program for Ontario. In all, the airline will be offering 95 direct flights a week from Toronto to Europe, the South and the United States. This includes a new direct flight to Faro, Portugal—a first in the summer time.

European destinations still a priority
Air Transat’s new program features 14 weekly flights to London(England), up from nine flights a week in summer 2019. There will be five direct flights a week to Manchester (England), Dublin(Ireland), Glasgow (Scotland) and Paris (France). Options will also abound for Italy, with seven direct flights a week to Rome, two to Venice and one to Lamezia. Travellers will find eight weekly departures for Portugal: four to Lisbon, three to Porto and, for the first time in summer, a direct flight to Faro, in the Algarve. Finally, Air Transat will fly direct three times a week to Barcelona (Spain), Zagreb (Croatia) and Athens (Greece), and four times to Amsterdam(Netherlands).

Year-round beach getaways with Air Transat
Sunny destinations are a big draw, even in the summer. That’s why the airline will offer a total of 30 weekly flights from Toronto to eight South destinations: six direct flights a week to Cancun (Mexico); four direct flights to Varadero, three to Cayo Coco and Santa Clara and two to Holguin (Cuba); two direct flights to Montego Bay (Jamaica); as well as one direct flight to Puerto Plata and five to Punta Cana (Dominican Republic). During peak season, travellers will also find two direct flights a week to Fort Lauderdale and Orlando (United States).

Even more European destinations via Montreal
Air Transat has also increased its number of flights from Toronto to Europe with connecting flights through Montreal to Basel-Mulhouse (Switzerland), Bordeaux (France), Brussels (Belgium), Lyon (France), Madrid (Spain), Malaga (Spain), Marseille (France), Nantes (France), Nice (France), Prague (Czech Republic) and Toulouse (France). New to the roster: Air Transat will be flying twice a week to Copenhagen, the Danish capital, from Montreal.

Domestic flights to explore Canada
Each week, there will be 16 departures from Toronto to Montreal, 12 to Vancouver and four to Calgary.

It’s worth noting that last year marked the arrival of Air Transat’s first Airbus A321neoLRs. Combining these aircraft with Air Transat’s wide‑body fleet gives the airline a great deal of flexibility. It means more flights to Europe, the South and the United States, in addition to connecting flights from major Canadian airports. Travellers win big, with more holiday choices and increased frequencies to their chosen destinations.

Air Transit aircraft photo gallery: