Tag Archives: Emirates

Emirates Group records an annual loss of AED 3.8 billion (US $1.0 billion)

Emirates Group issued this financial report:

Group records annual loss of AED 3.8 billion (US$1.0 billion) due to the ongoing COVID-19 pandemic impact, a significant improvement from last year with dnata returning to profitability

  • Group revenue of AED 66.2 billion (US$ 18.1 billion) increased by 86% with strong customer demand as worldwide travel restrictions ease
  • Ends year with an improved and strong cash balance of AED 25.8 billion (US$7.0 billion)

Emirates reports a significantly reduced loss of AED 3.9 billion (US$1.1 billion) compared with AED 20.3 billion (US$5.5 billion) loss in the previous year

  • Revenue up 91% to AED 59.2 billion (US$16.1 billion), as airline expanded global capacity and reinstated more passenger flights
  • Airline capacity increased by 47% to 36.4 billion ATKMs, with final five A380 aircraft added to its fleet

dnata reports a profit of AED 110 million (US$ 30 million), a solid turnaround from its AED 1.8 billion (US$496 million) loss in the previous year

  • Revenue increased by 54% to AED 8.6 billion (US$2.3 billion), reflecting recovery from the pandemic across all business divisions in the UAE and worldwide
  • Expands global footprint with the takeover of easyJet’s global onboard retail services and the opening of new cargo, airport hospitality and retail facilities

The Emirates Group today released its 2021-22 Annual Report which shows strong recovery across its businesses. dnata returns to profitability, and significant revenue improvements were reported across both Emirates and dnata as the Group rebuilt its air transport and travel-related operations which were previously cut-back or curtailed by the COVID-19 pandemic.

For the financial year ended 31 March 2022, the Emirates Group posted a loss of AED 3.8 billion (US$1.0 billion) compared with an AED 22.1 billion (US$6.0 billion) loss for last year. The Group’s revenue was AED 66.2 billion (US$18.1 billion), an increase of 86% over last year’s results. The Group’s cash balance was AED 25.8 billion (US$ 7.0 billion), up 30% from last year mainly due to strong demand across its core business divisions and markets, triggered by the easing of pandemic-related restrictions.

His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group, said: “This year, we focussed on restoring our operations quickly and safely wherever pandemic-related restrictions eased across our markets. Business recovery picked up pace particularly in the second half of the year. Robust customer demand drove a huge improvement in our financial performance compared to our unprecedented losses of last year and we built up our strong cash balance.

“The health and safety of our people and customers remained a key priority as the world navigated its second full year of the pandemic. Across Emirates and dnata, we responded to dynamic market conditions with agility, and introduced innovative products and services to meet our customers’ needs and provide them with the best possible experience.

“2021-22 was also a significant year as the UAE marked its 50th anniversary and hosted the world at Expo 2020 Dubai which generated increased global engagement and visitation to the UAE. The Emirates Group was proud to play our part in contributing to the Expo’s success and to the UAE’s jubilee events.”

In 2021-22, Emirates received a further capital injection of AED 3.5 billion (US$ 954 million) from its ultimate shareholder, the Government of Dubai, and the Group tapped on various industry support programmes and availed a total relief of nearly AED 0.8 billion in 2021-22.

As Emirates and dnata ramped up operations, employees previously on furlough or made redundant were recalled and rehired, and new recruitment drives were held to replenish the Group’s talent pool and boost its future capabilities. As a result, the Group’s total workforce increased by 13% to 85,219 employees, representing over 160 different nationalities.

In 2021-22, the Group collectively invested AED 7.9 billion (US$ 2.2 billion) in new aircraft and facilities, and the latest technologies to position the business for recovery and future growth. It also continued to progress its environmental strategy focussed on reducing carbon emissions, consuming resources responsibly, and conserving wildlife and habitats. During the year, the Group supported community, humanitarian and philanthropic initiatives in its various markets, as well as innovation incubators, and other programmes that nurture future solutions for industry growth.

Sheikh Ahmed said: “For the Emirates Group, 2021-22 was largely about recovery, after the toughest year in our Group’s history. It’s not just about restoring our capacity, but also augmenting our future capabilities as we rebuild. Our aim is to build back better and stronger, so that we can deliver even better experiences to our customers and offer more support to the communities we serve.

“We expect the Group to return to profitability in 2022-23, and are working hard to hit our targets, while keeping a close watch on headwinds such as high fuel prices, inflation, new COVID-19 variants, and political and economic uncertainty.

“Our steady investments in infrastructure, technology, people, and partnerships, will continue to give us the ability and advantage in delivering industry-leading products and value to our customers. As Dubai and the UAE move ahead with its strategy for the next 50 years and beyond, the Emirates Group is well positioned to play our role in contributing to economic growth, facilitating global engagement, and making a positive impact on people and communities.”

Emirates performance

Emirates’ total passenger and cargo capacity increased by 47% to 36.4 billion ATKMs in 2021-22, as the airline continued to reinstate passenger services across its network in line with the lifting of pandemic-related flight and travel restrictions.

From 120 destinations at the start of the financial year, to increased operations and capacity growth across over 140 destinations by 31 March 2022, Emirates was able to respond dynamically to serve customer demand wherever opportunities arose, thanks to the resilience of its people and business model. In July, the airline launched a new route to Miami, bringing its total passenger gateways in the US to 12.

To serve the strong rebound in travel demand, Emirates deployed its flagship A380 aircraft to even more cities during the year, bringing its A380 network to 29 destinations as of 31 March 2022.

Helping travellers access even more destinations, in 2021-22, Emirates reinforced its strategic partnerships with Qantas and flydubai, and expanded its interline and codeshare partnerships across Europe, the Americas, Africa and Asia including with: Aeromar, airBaltic, Airlink, Azul, Cemair, Garuda Indonesia, Gulf Air, Maldivian, South African Airways and TAP Air Portugal. Emirates also signed agreements and launched initiatives with tourism partners in various destinations to support travel and tourism recovery.

Emirates received its final five new A380 aircraft during the financial year, all equipped with its latest cabin interiors including Premium Economy seats. It also phased out 2 older aircraft comprising of 1 Boeing 777-300ER and 1 Freighter, leaving its total fleet count at 262 at the end of March. Emirates’ average fleet age remains at a youthful 8.2 years.

Emirates’ order book of 197 aircraft remains unchanged at this time. The airline is firmly committed to its long-standing strategy of operating a modern and efficient fleet, which underscores its “Fly Better” brand promise, as young aircraft are better for the environment, better for operations, and better for customers.

With significantly enhanced capacity deployment across most markets, Emirates’ total revenue for the financial year increased 91% to AED 59.2 billion (US$ 16.1 billion). Currency fluctuations this year impacted the airline’s profitability negatively by AED 348 million (US$ 95 million).

Total operating costs increased by 30% from last financial year. Cost of ownership (depreciation and amortisation) and fuel cost were the two biggest cost components for the airline in 2021-22, followed by employee cost. Fuel accounted for 23% of operating costs compared to 14% in 2020-21. The airline’s fuel bill more than doubled to AED 13.9 billion (US$ 3.8 billion) compared to the previous year, driven by a higher uplift of 66% in line with capacity expansion and a higher average fuel price which was up by 75%.

With the removal of pandemic-related flight and travel restrictions globally, the airline managed to substantially improve its financial results and reported a loss of AED 3.9 billion (US$ 1.1 billion) after last year’s AED 20.3 billion (US$ 5.5 billion) loss, and a loss margin of 6.6%, significantly improved compared to 65.6% last year.

Emirates carried 19.6 million passengers (up by 199%) in 2021-22, with seat capacity up by 150%. The airline reports a Passenger Seat Factor of 58.6%, compared with last year’s passenger seat factor of 44.3%; and a 10% decline in passenger yield to 35.1 fils (9.6 US cents) per Revenue Passenger Kilometre (RPKM), due to the change in route mix, fares and currency. Seat load factor and yield results cannot be compared against the previous year’s performance due to the ongoing unusual pandemic situation.

Emirates continued to invest in its products and services to deliver ever better customer experiences. This year, it announced a major retrofit programme to equip 120 of its 777 and A380 aircraft with its new Premium Economy seats and the latest cabin interiors.

It also accelerated digital initiatives to provide customers with smoother and safer journeys, from the quick and secure verification of COVID-19 travel documents, to more biometrics and contactless touchpoints at its Dubai hub.

Emirates continued to lead the industry with initiatives that provide customer assurance as travel restrictions eased and more people made travel plans. It extended its generous rebooking waivers and complimentary COVID-19 medical cover for all customers; and introduced new ways for Emirates Skywards members to earn Miles while extending the expiry of miles and tier status.

In this 2nd pandemic year, Emirates SkyCargo once again put in a stellar performance and contributed to 40% of the airline’s total transport revenue through its ability to respond rapidly to changing demand patterns in a distorted global marketplace.

Emirates SkyCargo maintained its edge in the global airfreight industry by focusing its customers, bringing innovative solutions to the market, and leveraging its fleet and network capabilities.

Rebuilding its network and capacity, the cargo division intelligently deployed its freighter fleet and belly-hold capacity, to meet customer needs. By 30 June 2021, it had restored services to over 90% of its pre-pandemic network.

During the year, Emirates SkyCargo continued to play an important role in getting COVID-19 vaccines and other medical supplies to communities around the world, and keeping trade lanes open for food supplies, e-commerce and other essential goods. In June 2021, it invested to scale up its pharma cool chain infrastructure in Dubai and by March 2022, Emirates SkyCargo had transported 1 billion doses of COVID-19 vaccines.

At the Dubai Airshow 2021, Emirates announced a US$ 1 billion investment to acquire 2 new Boeing 777 freighters and convert 4 existing 777-300ER aircraft into freighters.

With steady and strong air freight demand throughout the year, Emirates’ cargo division reported a new record revenue of AED 21.7 billion (US$ 5.9 billion), an increase of 27% over last year.

Freight yield per Freight Tonne Kilometre (FTKM) decreased by 3% as more cargo capacity returned to the global market, but generally remained at high levels compared to the pandemic marketplace due to steady and strong demand.

Tonnage carried increased by 14% to reach 2.1 million tonnes, due to the growth in available bellyhold capacity for the entire year with the reinstatement of more passenger services. At the end of 2021-22, Emirates’ SkyCargo’s total freighter fleet stood at 10 Boeing 777Fs.

Emirates’ hotels portfolio doubled revenue over last year to AED 602 million (US$ 164 million) as it re-opened more facilities to serve the upswing in tourism traffic and the gradual recovery of the meetings and conferences industry.

During the year, Emirates successfully restructured and extended various aircraft leases. The support from aviation lessors and financing partners during these challenging times reflect the financial community’s confidence in Emirates’ business model, and its mid to longer term prospects.

In addition to the AED 9.7 billion (US$ 2.6 billion) financing that was raised for aircraft and general corporate purposes in 2021-22, Emirates has already received committed offers to finance two aircraft deliveries due in 2022-23.

Emirates closed the financial year with solid cash assets of AED 20.9 billion (US$ 5.7 billion), 38% higher compared to 31 March 2021.

dnata performance

Recovery from the pandemic was felt across all dnata businesses, and in 2021-22 dnata returned to profitability with a profit of AED 110 million (US$ 30 million).

With growing flight and travel activity across the world, dnata’s total revenue increased by 54% to AED 8.6 billion (US$ 2.3 billion). dnata’s international business accounts for 62% of its revenue.

dnata continued to lay the foundations for future growth with investments in 2021-22 amounting to AED 370 million (US$ 101 million).

During the year, dnata invested significantly in its cargo handling capabilities. It expanded existing facilities in Sydney, Australia; opened a state-of-the-art cargo centre at London Heathrow airport; and announced a fully automated cargo centre to be built at ‘dnata Cargo City’ at Amsterdam Schiphol Airport. It also introduced an advanced “OneCargo” system which digitises and automates business and operational functions at its Iraq cargo operations, with plans to roll out the system across its global cargo network.

In 2021-22, dnata’s operating costs increased by 14% to AED 8.4 billion (US$ 2.3 billion), in line with expanded operations in its Airport Operations, Catering and Travel divisions across the world.

dnata’s cash balance improved by AED 208 million to AED 4.9 billion (US$ 1.3 billion). Net cash used in financing activities, primarily payments for loans and leases, amounted to AED 745 million (US$ 203 million), while the business utilised net cash of AED 246 million (US$ 67 million) in essential investing activities. The business saw a positive operating cash flow of AED 1.2 billion (US$ 332 million) in 2021-22, a reflection of the substantial improvements in revenues.

Revenue from dnata’s Airport Operations, including ground and cargo handling increased to AED 5.7 billion (US$ 1.6 billion).

The number of aircraft turns handled by dnata globally grew by 82% to 527,501, cargo handled increased by 10% to 3.0 million tonnes, reflecting the increase in flight activity across the globe as dnata’s customers re-started their operations wherever market restrictions on flights and travel were lifted.

During 2021-22, dnata expanded its global airport operations footprint into Africa. It signed a concession agreement with The Government of Zanzibar, where dnata will oversee the operations of the island’s newly-built international terminal with its partners, including Emirates Leisure Retail (ELR) who will partner with MMI as master concessionaire for all food and beverage, duty free and commercial outlets at the terminal.

marhaba, dnata’s airport hospitality brand, marked its 30th year of operations with the launch of its signature meet and greet services at four of Australia’s major airports, a new lounge in Zurich Airport, and a re-designed experience at its flagship lounge at Dubai International.

dnata’s Catering business accounted for AED 1.7 billion (US$ 455 million) of dnata’s revenue, up by 60%. The inflight catering business uplifted 39.9 million meals to airline customers, more than double the number of meals from last year, as its airline customers across the world restored their flight operations.

Significant customer wins during the year include BA CityFlyer, which led to dnata Catering launching operations at London City Airport; and the global inflight retail services contract for easyJet where dnata’s team of inflight retail experts will develop and manage bespoke onboard retail programmes and solutions for the airline.

It also saw significant activity in Australia. As the country re-opened its borders to international travellers, dnata worked closely with airline customers to support their resumption of flight operations. dnata Catering also continued to grow its retail food business with ready-made meals developed by Snapfresh Australia launched in Aldi and Costco stores nationwide.

Revenue from dnata’s Travel Services division has significantly grown by 434% to AED 694 million (US$ 189 million). The reported total transaction value (TTV) of travel services sold increased by 912% to AED 2.3 billion (US$ 632 million), a dramatic reversal from last year. These increases reflect last year’s abnormal situation where the business saw high levels of COVID-19-related booking cancellations.

During the year, dnata introduced several new products and services in the UAE, capitalising on its market expertise, Dubai’s open borders for international travel, the city’s hosting of Expo 2020 as well as other major conferences and sporting events.

For its corporate travel customers, dnata partnered with ExpensePoint to offer an advanced expense reporting solution; renewed a partnership with one of the world’s largest VAT reclaim specialists that will bring additional saving opportunities for duty travel claims; and implemented hybrid meetings and events solutions to provide customers a sustainable alternative to hosting corporate engagements during lockdown.

In the UK, dnata’s Travel Republic brand introduced a new ‘Secure Trust Account’ for package holiday customers that guarantees prompt refunds for customers who have to cancel their flight-inclusive package holiday, as funds are kept secure in a separate account.

dnata also launched its Gold Medal brand in the Kingdom of Saudi Arabia this year, offering its extensive portfolio of travel products to independent travel agents.

Emirates aircraft photo gallery:

Emirates increases flights to Algeria

In response to growing passenger demand for air travel, Emirates will double its flights between Algiers and Dubai from two to four weekly, starting on May 1, 2022. The service currently between Algiers and Dubai will no longer be linked with Tunis, offering more flexibility and convenience to travel to Dubai and onwards to Emirates’ extensive network of more than 130 destinations. Emirates is also the only airline serving Algeria with private, enclosed First Class cabins, offering premium customers an enriched experience across every touchpoint of the journey.

Emirates will utilize its Boeing 777-300ER aircraft between Algiers and Dubai, and the new flights will operate on Saturdays and Sundays, in addition to the current Tuesday and Thursday services. Flight EK758 departs Algiers at 15:45hrs, arriving in Dubai at 01:05hrs the next day. EK757 departs Dubai at 08:45hrs, arriving in Algiers at 12:55hrs.

In other news, Emirates will continue to fly to Russia, unless the UAE stops the flights.

Emirates ramps up global operations with restart of services to four destinations, going to twice-daily A380 flights to Mauritius

Emirates has announced it will ramp up its global operations with the restart of services to four destinations, including:  Bali (May 1), London Stansted (August 1), Rio de Janeiro (November 2), and Buenos Aires (November 2).

The airline has also announced it will boost services to Nigeria, Mauritius and Singapore to serve market demand. In line with the easing of travel restrictions worldwide, Emirates continues to rebuild and expand its global network to meet travel demand.

Emirates returns to Bali, London Stansted, Rio de Janeiro and Buenos Aires

Starting from May 1, 2022 Emirates will operate five weekly flights to Bali, utilising a two-class Boeing 777-300ER aircraft. The airline will also scale up its operations from July 1, 2022 to serve the island destination with a daily service. With its spectacular mountains, picturesque beaches and cultural appeal, Bali is considered to be a world leading tourist destination.

Starting from August 1, 2022 Emirates will resume flight operations to London Stansted with five weekly flights, utilizing Emirates’ Boeing 777-300ER aircraft fitted with the ‘Game Changer’ First Class product. From  September 1, the airline will increase its services to offer a daily flight. By October 2022, the airline will be serving the UK with 110 weekly flights, including: six times daily to London Heathrow; double daily A380 service to Gatwick; three times daily to Manchester, including a double daily A380 service (starting October 1, 2022); double daily service to Birmingham; five weekly flights to Newcastle (with the fifth weekly flight starting from July 1, 2022); and a daily service to Glasgow.

Emirates will operate four weekly flights to Buenos Aires via Rio de Janeiro, on its Boeing 777-300ER aircraft from November 2, 2022 – offering customers from Argentina and Brazil direct connectivity to popular business and leisure destinations across the Middle East, Africa and Asia. From  February 1 2023, Emirates will scale up its operations to a daily service, offering customers greater convenience, choice and flexibility while planning their travel.

Boosting operations to Nigeria, Mauritius and Singapore

Emirates is ramping up its services to Lagos with 11 weekly flights, starting from July 1, 2022. The airline will ramp up its operations to the Nigerian city to offer a double daily service starting from September 1, 2022 – taking the airline’s services to pre-pandemic levels. Emirates will also increase its services to Nigeria’s capital city, Abuja, to offer 5 weekly flights starting May 1, 2022 and then a daily service from September 1, 2022.

In line with rising demand, the airline will be scaling up flights to Mauritius from daily to nine weekly flights between April 9, 2022 and the end of June 2022, and then moving up to double daily flights from July 2022. Emirates’ second daily flight will provide an important boost to tourism to the Indian Ocean destination which has now relaxed entry restrictions for travelers. Under the codeshare agreement with Air Mauritius, customers of both airlines can enjoy greater access and seamless connectivity to and from the island-nation.

The airline will also increase passenger services to Singapore from seven weekly flights, to 14 weekly flights, starting from June 23, 2022. The added service will meet the increased demand for travel, since the country safely reopened to international tourists and eased travel restrictions.

Fly better to more than 130 destinations with Emirates

With the resumption of services to four more destinations, Emirates’ extensive network will span to more than 130 destinations, across six continents. The airline continues to place top priority on safe travel with the implementation of comprehensive set of measures on the ground throughout all touchpoints and on board to provide its passengers with the highest safety and hygiene standards at every step of the journey. Customers traveling from Dubai can also take advantage of state of the art contactless technology to ease their journey through the airport.

Emirates also offers its customers an unmatched culinary experience in the skies with regionally inspired multi-course menus developed by a team of award winning chefs complemented by a wide selection of premium beverages. Customers can sit back and relax with more than 5,000 channels of carefully curated global entertainment content featuring movies, TV shows, music, podcasts, games, audiobooks and more with ice, Emirates’ award-winning inflight entertainment system.

In other news, Emirates will be operating twice daily flights on its flagship A380 aircraft to Mauritius from July 1, 2022 to meet the increase in demand for travel to the island nation.

Emirates currently operates daily flights to Mauritius . In line with rising demand, the airline will be scaling up operations from daily to nine weekly flights between April 9,2022 and the end of June 2022 and then moving up to double daily flights from July 2022.

Emirates’ second daily flight will provide an important boost to tourism to the Indian Ocean destination which has now relaxed entry restrictions for travelers. The additional flight will also provide more choice in flight timings and seamless connectivity to customers from markets across Europe, Americas and the Middle East looking to travel to Mauritius to enjoy its sandy beaches, crystal clear waters and lush natural landscapes.

The Emirates A380 experience remains a customer favorite offering 14 First Class suites, 76 lie-flat seats in Business Class and 426 ergonomically designed seats in Economy Class. Customers traveling to and from Mauritius can once again look forward to enjoying the aircraft’s spacious and comfortable cabins and the unmissable signature products and services, including the iconic A380 Onboard Lounge and Shower Spa. Guests in all classes can enjoy regionally inspired cuisine designed by award winning chefs and non-stop entertainment on their flights with ice, Emirates’ award winning inflight entertainment system featuring a catalogue of over 4,500 channels featuring movies, music, TV shows, podcasts, audiobooks, games and more.

Emirates marks 30 years of best-in-skies entertainment and connectivity

\In 1992, Emirates made the bold decision to install TV screens in all seats across all cabin classes throughout its fleet, a revolutionary move that shaped traveller expectations and the inflight entertainment industry in the decades to come.

Emirates has not looked back since, constantly introducing new innovations that drove advancements in entertainment and connectivity at 40,000 feet. Large, ultra-high definition 4k screens, with faster and improved Wi-Fi connectivity, are among the exciting developments Emirates has planned for its new generation IFE systems that will be delivered with its future fleet on order, as the airline continues to improve its inflight offering. Not only that, Emirates is constantly updating its extensive library of content on ice, with over 100 movies and 200 episodes of TV being added each month.

Emirates’ award-winning ice inflight entertainment system, originally launched in 2003 with 500 channels, today offers every passenger over 5,000 channels of on-demand movies, music, TV shows, box sets and documentaries, in over 40 languages. The total accumulated hours of entertainment includes over 3,900 hours of movies and TV, and over 3,300 hours of music and podcasts. An Emirates passenger would have to fly over 500 times from Dubai to Sydney in order to consume the entire library.

The success of Emirates’ IFE investments and strategy is demonstrated by the loyalty and positive feedback from its customers across all cabin classes, as well as through the numerous industry awards including ‘Best Inflight Entertainment’ at the 2022 APEX Passenger Choice Awards®, and ‘Skytrax World’s Best Inflight Entertainment’ every year since 2005.

In addition to entertainment, Emirates ice offers a range of other practical features, such as: the ability to check the status of your flight while en route; a real-time view of the sky during take-off and landing from cameras that are fixed on the aircraft’s nose, tail and underbelly; a helpful travel guide about Emirates’ hub Dubai; EmiratesRED; the world’s first inflight TV shopping channel; and a range of personal development content including LinkedIn Learning.

Emirates customers can browse the extensive range of content available on ice, create their very own playlist in The Emirates Mobile App, then sync it on board for a more personalised travel experience.

Emirates sets June 23 for Tel Aviv launch

Emirates has confirmed that it will be commencing daily services to Tel Aviv from June 23, 2022. Emirates will operate its three-class Boeing 777-300ER on the route, featuring eight private suites in First Class, 42 lie flat seats in Business Class and 304 spacious seats in Economy Class.

The first flight taking off on June 23 will operate as EK931, leaving at 15:50hrs, and arriving at Ben Gurion Airport at 18:00hrs local time. The return flight EK 932 will depart Tel Aviv at 19:55hrs, arriving in Dubai at 23:59hrs (local time). Flight schedules have been timed to provide convenient access to Dubai, and optimum connection opportunities to popular holiday destinations like Thailand, India, Philippines, the Maldives, Sri Lanka and South Africa.

Emirates has an extensive Middle East network and currently flies to 12 cities across the region from Dubai.

Emirates signs MOU with Maldivian to explore connectivity and other partnership opportunities

Emirates, the world’s largest international airline, has signed a Memorandum of Understanding (MoU) with Maldivian, the national airline and leading domestic carrier in the Maldives, to explore codeshare, interline, and joint holiday package opportunities.

The two carriers are reviewing a codeshare agreement that will enable Emirates’ customers to conveniently book and connect from Male’ to more than 15 domestic destinations and the international destinations served by Maldivian.

Emirates and Maldivian will also explore opportunities to cooperate on their respective tour operating arms, to offer customers tailor-made packages including hotel stays at world class resorts and exclusive tours.

Emirates launched operations to the Maldives in 1987, and the airline currently serves the island-nation with 28 weekly flights, playing a vital role with supporting the country’s trade and tourism recovery. The airline was recently crowned as top carrier in the Maldives, connecting 265,000 passengers to the island-nation from top markets including, UAE, UK, US, Russia, and Germany.

Island Aviation Services Limited established in 2000 is wholly owned by the Government of Maldives and is based in the capital Male’.  Maldivian also the national airline of the country operates inter-island services within the county as well as international services to India, Bangladesh Thailand and China from its main hub at Velana International Airport.

Emirates currently has codeshare agreements in place with 23 airline partners and two rail companies. The airline also has an interline agreement with over 115 airlines and rail companies.

Emirates has safely restarted operations to more than 120 destinations within its global network, via Dubai.

Maldivian aircraft slide show:

Maldivian aircraft photo gallery:

Emirates does it again, scaling up and circling around the Burj Khalifa to put Expo 2020 Dubai on top of the world’s travel agenda

Left side

Emirates made this announcement:

Keeping with Dubai’s ‘nothing is impossible’ spirit, Emirates is soaring up and around the Burj Khalifa for another edition of its viral ad campaign, this time taking it one spectacular step further with the masterful addition of the iconic Expo 2020 Dubai A380. Emirates hit the global headlines and social media feeds of millions in August 2021 when it took its brand message to new heights atop the Burj Khalifa.

 

Photo: The brave stuntwoman is standing at the pinnacle of the Burj Khalifa by Emaar once again, holding up message boards with an invitation to visit the world’s greatest show, Expo 2020 Dubai, on the iconic Emirates A380.

This time, the brave stuntwoman is standing at the pinnacle of the Burj Khalifa by Emaar once again, holding up message boards with an invitation to visit the world’s greatest show, Expo 2020 Dubai, on the iconic Emirates A380. She then gestures to her ‘friend’, the eye- catching Emirates A380 wearing the Expo 2020 Dubai livery, which gracefully soars in the background as she stands firmly on the spire of the world’s tallest building. The ad also features dynamic aerial views of Dubai and its iconic skyline, and culminates in a flypast over the impressive Al Wasl dome at the Expo 2020 Dubai site.

Sir Tim Clark, President Emirates Airline said: “Now at the halfway mark of its six-month run, the excitement and momentum around Expo 2020 Dubai remain strong. Our latest campaign boldly carries the Expo message and invites people to come and experience what is truly the world’s greatest show. There is nowhere else right now that offers the raft of attractions, top-class entertainment and music, riveting sports, vibrant country and themed pavilions, a thriving culinary scene and much more – all in one place. Dubai and the Expo are already top attractions and our aim is to give global travelers even more reasons to choose Emirates and Dubai for their upcoming winter and spring holidays.”

Photo: The Emirates Expo 2020 Dubai A380 gracefully soars in the background as the stuntwoman stands firmly on the spire of Burj Khalifa by Emaar.

While the ad looked like it was shot effortlessly, the whole project involved in-depth planning and meticulous execution involving stakeholders across Dubai’s aviation eco-system, with a strong focus on safety at every juncture when conducting the low flying manoeuvres.

The carefully choreographed flypast involved the A380 flying at a low altitude of only 2,700 feet, the exact height of Burj Khalifa by Emaar. The aircraft also flew at a very low speed of 145 knots. To put that into perspective, the average cruising speed of an A380 is around 480 knots. The low speed ensured the aircraft could efficiently and continuously circle around the Burj Khalifa and achieve a tight radius without drifting away. In total, the Emirates A380 circled the Burj Khalifa 11 times to get a right selection of shots for the ad.

The aircraft also appeared as if it was flying very close to the stuntwoman as she was standing on the Burj, when in fact it was over a half a mile away.

Photo: While the ad looked like it was shot effortlessly, the whole project involved in-depth planning and meticulous execution involving stakeholders across Dubai’s aviation eco-system, with a strong focus on safety.

During the planning stages, Emirates pilots, Flight Operation teams, Air Traffic Controllers, helicopter pilots, drone operators and the filming teams, the Emirates marketing team, the Emaar team, regulatory teams as well as the UAE GCAA and DCAA worked closely to discuss and deliberate every detail and aspect of the mission, choreographing the flight plan, running risk assessments, accounting for air traffic, areas over flown, as well as gauging potential wind and weather conditions in order to secure the necessary approvals. Pilots also trained multiple times in the A380 flight simulator to ensure every visual reference point was covered and tested and every manoeuvre checked prior to the mission. The simulator visits also helped establish the way all stakeholders would communicate during the flypasts and filming to ensure everyone was operating in a safe environment.

In addition, the team closely liaised with Dubai ATC to ensure that all activity was protected by blocking the airspace through a Temporary Restricted Area during all of its holding patterns.

The filming and low flypasts were conducted on 13 and 14 October 2021, and the timings of the flights were scheduled outside of the peak departures window at Dubai International as a further measure to mitigate any risk.

The new global multi-channel campaign will run in 12 languages, debuting across 19 countries covering TV, cinema, digital and social media platforms. The ad is part of a wider USD $20 million commitment Emirates has made to help create awareness, generate excitement and ultimately drive more visits to Dubai and Expo 2020 Dubai.

Since Dubai reopened for business and tourism in July 2020, the airline has run close to 15 major global and regional brand and tactical campaigns across 25 countries, starting with its ‘Dubai is Open’ campaign; its partnership with celebrity powerhouse Chris Hemsworth promoting Expo 2020 Dubai’s endless possibilities ahead of the event’s opening date; both its “Emirates crew on Burj Khalifa” ads and its latest winter campaign highlighting the plethora of activities Dubai has to offer for travellers seeking to escape the cold.   The airline has also promoted Expo 2020 Dubai through a number of global tactical campaigns, including complimentary day passes for every ticket booked, earning Skywards Miles for time spent in Dubai during the Expo period, early bird discounts, family and SME offers, amongst other special promotions.

Running until 31 March 2022, Expo 2020 Dubai brings the world together, hosting spectacular events that have encouraged repeat visitation, as it provides a platform for collaboration, showcasing human advances and the latest in technology, culture, art music, gastronomy, sports and much more, in addition to over 190 country pavilions to see and experience.

Top Copyright Photo: Emirates Airline Airbus A380-861 A6-EEU (msn 147) (Be part of the magic – Dubai Expo) LAX (Michael B. Ing). Image: 955584.

Emirates aircraft slide show:

Emirates aircraft photo gallery:

UAE regulator is investigating an aborted Emirates takeoff at Dubai airport

 

From Reuters:

“The United Arab Emirates’ civil aviation regulator has opened an investigation into an aborted takeoff by an Emirates airline passenger jet this month at Dubai Airport, the carrier said on Saturday.

It is the second inquiry launched into the airline in less than a month, after another passenger jet in December did not immediately increase its ascent after takeoff. The flight landed safely.”

More from Reuters:

https://www.reuters.com/business/aerospace-defense/uae-regulator-investigating-aborted-emirates-take-off-dubai-airport-2022-01-15/?taid=61e2be53ed344f0001a6be97&utm_campaign=trueAnthem:+Trending+Content&utm_medium=trueAnthem&utm_source=twitter

Emirates expects a peak travel period ahead of the New Year

Emirates made this announcement:

As the year draws to a close, a high volume of passengers are expected to surge through Dubai International to meet their travel plans for the New Year celebrations and the holidays season. With nearly 1 million travelers departing and arriving into Dubai, the peak travel period which starts today will last through 10 January 2022.

In line with Emirates and Dubai International’s health precautions and to ensure the safety of the general public, only passengers with valid tickets will be allowed into the terminal.

UAE citizens and residents, as well as international travelers traveling from Dubai to Emirates’ global network throughout the busy period are encouraged to follow the airline’s guidelines for a smoother, and hassle-free travel journey.

Early check-in options

Emirates’ customers may check in as early as 24 hours before their flight departure using the 32 self-service bag drop machines and 16 check-in kiosks available at Terminal 3, or at Emirates’ check-in desks. * Passengers traveling to the US can check in 12 hours before departure at Emirates’ check-in desks.

Located adjacent to Terminal 3 car park area in Zone C, passengers can also use the car park check-in facility from 24 hours and up to six hours prior to departure. With zero parking charges for using the drop-off lane adjacent to this facility, customers who get dropped off at Terminal 3 Departures Car Park will have an even easier and more convenient check-in option to make their airport journey smoother.

Customers using the self-service kiosk will receive their boarding passes on the spot, but must still complete their immigration formalities no later than 60 minutes before their flight departure.

Passengers also have the convenient option to check in online up to 48 hours and until 90 minutes before their flight departure, through Emirates’ official website or the mobile app, and download digital boarding passes on their mobile phones for select destinations.

Same day check-in tips

To avoid the rush of the holidays and the New Year’s Eve, Emirates urges passengers to arrive at the airport at least 3 hour prior to their flight departure, and ensure they have all the required documents for their destination.

To further expedite their airport experience, customers can utilise Emirates’ biometric path in Terminal 3 for a smoother and contactless journey from specific check-in desks, Emirates dedicated lounges and boarding gates. Without any document checks or queuing, passengers can use the biometric path for a fast and efficient process to complete their immigration formalities and board their flights.

Customers who check in less than 60 minutes before departure will not be accepted for travel.

Once checked in, passengers are advised to ensure they arrive to their boarding gate on time. Gates open 90 minutes before departure, boarding starts 45 minutes before the flight and gates close 20 minutes before departure. Emirates will not be able to accept passengers reporting late to the boarding gate for travel. Check-in and gate closure timings will be strictly followed to ensure flights depart on schedule and to avoid the impact on operations.

Emirates has invested in industry-leading initiatives to ensure the health and safety of its passengers both on board and on ground. The airline has put in place detailed measures and safety protocols across all its touchpoints at DXB that are equipped to handle the surge in passenger traffic. From contactless technologies to biometric journeys, Emirates’ passengers can plan their holidays with the airline in ease, complete comfort and absolute confidence. Advanced cleaning technologies are used across high traffic areas at Emirates’ dedicated lounges including seats and handrails. Social distancing measures are maintained through floor markings and signage. Hand sanitizing stations as well as Plexiglas partitions are also implemented across all Emirates check-in desks.

Emirates reopens over 20 dedicated airport lounges across its network

Emirates has made this announcement:

In line with the restoration of Emirates’ network and upsurge in travel demand, passengers traveling in premium cabins as well as Skywards members in select membership tiers will have access to more than 120 lounges by February.

Emirates, which has resumed operations to over 90 percent of its pre-pandemic network, currently flies to more than 120 destinations worldwide via its hub in Dubai. Customers traveling in First Class and Business Class will be able to complement their travel experience with Emirates’ signature premium lounge service at over 20 airports in its network, comprising popular destinations across Europe, Africa, US and Asia.

By late December, Emirates lounges at a host of airports in the UK will have re-opened their doors for customers to immerse themselves in the pre-flight premium experience, including London Heathrow, Birmingham, and Manchester while the lounges in London Gatwick and Glasgow will welcome customers in January 2022.

In Europe, Emirates lounges in Germany, namely Munich, Frankfurt, Hamburg and Dusseldorf, in addition to lounges in Milan and Rome, have already re-opened for passengers to enjoy their premium facilities, while the lounge in Paris is scheduled to open later this month.

In the US, travelers on Emirates flights can access the premium lounge experience at Los Angeles International Airport, Boston Logan International Airport as well as New York JFK, with Emirates’ San Francisco lounge to re-start its services in February 2022.

An additional Emirates Lounge, to serve passengers traveling through Cairo, has resumed operations earlier, while premium class customers and eligible Skywards members will soon be able to relax and dine in its lounges in Colombo and Bangkok prior to flights.

At Emirates’ exclusive Terminal 3 at Dubai International airport, Emirates’ premium class customers and eligible Skywards members are also able to enjoy the airline’s premium lounge service at five of its dedicated lounges, which are now fully operational.

In Concourse B of Terminal 3, both Emirates’ First Class Lounge, offering a private Lounge experience for customers flying in First Class, as well as its Business Class Lounge, have re-opened with full service offerings. Customers flying in Business Class in addition to Skywards Platinum and Gold members can look forward to enjoying gourmet dining with premium beverages prior for up to four hours prior to departing on flights or utilizing the complimentary wi-fi to catch up on emails, browse the internet or stay connected with family and friends. The new menus also include vegan, vegetarian and healthier options to cater to passengers’ preferences.

Emirates’ First Class and Business Class Lounges in Concourse A have also resumed operations in the East Wing and, in the West Wing, the First Class and Business Class Lounges are set to re-open for customers in the coming weeks. Furthermore, plans are underway to ensure two Lounges in Concourse C are fully operational by early next year to provide an even more rewarding experience.

Emirates’ First Class passengers and Platinum Skywards members can enjoy complimentary access for the first passenger and up to three additional guests, including one adult and two children under 17 in the airline’s lounge facilities. Before flights, passengers in Concourse A can savor the unique flavors of gourmet dishes prepared by chefs in show kitchens, enjoy a drink at the Cigar Bar or let expert sommeliers guide them on the best vintages to indulge in, at Le Clos Wine Cellar. The lounges also feature spa services and shower facilities, a dedicated duty-free shopping area in First Class and a Concierge Duty-Free service in Business Class. Customers enjoying the lounge facilities will also have direct access to boarding gates at the airline’s dedicated A380 hub.

All Emirates lounges have resumed operations after stringent health and safety measures have been put in place to ensure the wellbeing of passengers. Furthermore, Emirates’ airport services teams around its network have worked closely with partner lounge service providers to ensure specific protocols are met to provide services to its premium and frequent flyer customers. Depending on specific local guidelines in each market, either buffet service or a la carte dining are offered to customers and only contactless menus are available via one’s smartphone. Special seating arrangements have been made to ensure social distancing guidelines are met.