All photos by Emirates.
All photos by Emirates.
Emirates has announced its plan to launch a new daily service from Dubai (DXB) to Mexico City International Airport (MEX), via the Spanish city of Barcelona (BCN), starting on December 9, 2019.
The new route will be operated with a two-class Emirates Boeing 777-200LR which offers 38 Business Class seats in a 2-2-2 configuration and 264 seats in Economy Class. The new 777 flight will also offer up to 14 tons of cargo, opening up access to more global markets for Mexican exports such as avocados, berries, mangoes, automotive parts and medical supplies. Emirates SkyCargo has been flying freighters to/from Mexico City since 2014 already and in the last year carried over 22,500 tons of cargo on the route.
Mexico City, the first destination in Mexico to be served by Emirates, is the largest city of Mexico and the most populous city in North America.
Emirates flight EK 255 will depart Dubai at 03:30 local time, arriving in Barcelona at 08:00 before departing again at 09:55 and arriving into Mexico City at 16:15 on the same day. The return flight EK256 will depart Mexico City at 19:40 local time, arriving in Barcelona the next day at 13:25. EK256 will depart once again from Barcelona at 15:10 bound for Dubai where it will arrive at 00:45 the following day, facilitating convenient onward connections to numerous destinations in India, South East Asia and the Middle East.
* Dubai Department of Tourism & Commerce Marketing (DTCM)
Emirates is giving travellers to and from Oman more choice, comfort and luxury with the first arrivals of its double daily A380 services to Muscat. Flights EK 862 and EK 864 were each welcomed with water cannon salutes upon arrival, ushering in the new services to Oman’s capital, Muscat.
Shortest A380 flight fun facts
The Muscat A380 flights will fly approximately 340 kilometres each way, making them the shortest A380 flights in the world. That is also shorter than the internal wiring of the A380, which when stretched from end to end reaches a distance of over 500km.
The double daily A380 operations underscore Muscat International Airport’s modern infrastructure and readiness to handle aircraft operations. Over 4.7 million passengers have flown on Emirates between Muscat and Dubai since 1993, equal to the capacity of more than 9,000 Emirates A380s.
Both A380s flying to Muscat will be operated in a three-class configuration, with 429 seats in Economy Class on the lower deck, and 76 flat-bed seats in Business Class and 14 First Class Private Suites on the upper deck.
Passengers travelling across all three classes will enjoy the airline’s award-winning inflight entertainment system, ice. With over 1,500 films across all genres to enjoy on ice, customers will have to fly over 3,000 times between Dubai and Muscat on the Emirates A380 to watch the complete ice film catalogue.
Over 25,000 catering items are loaded on the Emirates A380 for services between Dubai and Muscat, ensuring that customers can enjoy and savour the meals and amenities onboard.
The flight time between Dubai and Muscat, approximately 40 minutes, is 5 minutes longer than the time taken to clean an A380 by a team of 42 people. The twice daily A380 services operate on EK 862/863 and EK 864/865. EK862 departs Dubai at 0825hrs, arriving in Muscat at 0940hrs. The return flight, EK 863, departs Muscat at 1115hrs, arriving in Dubai in the afternoon at 1225hrs. Emirates’ late afternoon flight EK 864 departs Dubai at 1610hrs and arrives in Muscat at 1725hrs. EK 865 departs Muscat at 1905hrs, arriving in Dubai at 2015hrs. Along with the A380 services, EK 866/867, the early morning flight, is operated with Emirates’ modern Boeing 777-300ER aircraft.
Emirates has carried over 150,000 tons of cargo between Muscat and Dubai since 2008, which is more than the weight of 260 A380s when each aircraft is at its maximum weight.
Emirates operates three daily services between Dubai and Muscat, connecting passengers to over 150 global destinations in the Far East, Europe and the US. The airline is the world’s largest operator of the A380, with 111 double-decker aircraft flying to 57 cities from Dubai.
*Flight timings will vary slightly during the winter schedule starting in late October.
Emirates has announced that it will resume flights to Khartoum, the capital of Sudan, from July 8, 2019.
The daily service between Dubai and Khartoum, will once again provide both business and leisure travellers in Sudan, global connectivity through the airline’s network, particularly to destinations in the Middle East, West Asia, United States and the Far East, with one convenient flight connection at its Dubai hub. Key destinations for travelers from Sudan include Dubai and the GCC, Malaysia, China, United Kingdom and United States.
Operating daily, EK733 departs Dubai at 1435hrs and arrives in Khartoum at 1640hrs. The return flight, EK734, departs Khartoum at 18:10hrs and arrives in Dubai at 00:20hrs the next morning. Emirates currently operates a Boeing 777ER on the route, offering customers a choice of cabins with 8 luxurious private suites in First Class, 42 lie-flat seats in Business Class and plenty of room to relax in Economy Class with 304 seats.
In other news, Emirates has launched its new four times weekly service to Porto, its second destination in Portugal. The new service provides travellers from across Emirates’ global network with a direct flight to the popular city in the north of the country.
The inaugural flight, EK197, touched down at the city’s international airport on Tuesday afternoon, marking the start of the airline’s first service to northern Portugal. The Emirates Boeing 777-200LR, in a two class cabin configuration featuring Emirates’ newest Business Class and Economy Class seats and interiors, was welcomed by Porto Airport with a water cannon salute. The aircraft has 38 lie flat seats in Business Class in a 2-2-2 configuration and 264 spacious seats in Economy Class. A video of the inaugural events:
The flight will operate on Tuesdays, Thursdays, Saturdays and Sundays, and depart Dubai as EK197 at 0915hrs and arrive in Porto at 1430hrs. The return flight, EK198, will depart Porto at 1735hrs and land in Dubai at 0415hrs the next morning.
Emirates also operates two flights a day between Dubai and Lisbon with Boeing 777-300ERs, offering more than 700 seats a day.
All photos by the airline.
Emirates has made this announcement:
Emirates will be expanding its services to Jeddah and Medina with an additional 46 flights to help facilitate travel for Hajj pilgrims heading to and from the Kingdom of Saudi Arabia. The flights will be operated between July 27 and August 22, 2019 to support the Hajj journey to the Holy City of Mecca.
The services will run in parallel with Emirates’ regularly scheduled services to Jeddah and Medina, and will be available to travellers holding a valid Hajj visa. This year, Emirates expects thousands of pilgrims to travel on its services for Hajj, coming from top inbound destinations such as Pakistan, the United States, Senegal, the UK, Nigeria, Indonesia, South Africa and Ivory Coast.
Hajj centric onboard services
On the ground in Dubai, Emirates has commissioned a dedicated team to manage check-in and transfers for the seamless movement of Hajj passengers leaving from and transiting in Dubai.
In the air, Emirates has planned several initiatives that uphold the values and traditions of pilgrims when travelling for Hajj. Extra provisions will be made to accommodate Hajj traveller needs such as performing ablutions and other cleansing rituals as well as advising passengers when they have entered Al Miqat zones to ensure readiness for Ihram (the point when pilgrims enter a state of sanctity) through dedicated passenger announcements. This is in addition to other service and product measures such as providing extra blankets and unperfumed hot towels. Emirates’ award winning ice system will also feature a special Hajj video that covers safety, formalities and information about performing the Hajj pilgrimage. Pilgrims will also be able to tune into the Holy Quran channel during their journey.
On flights from Jeddah, Hajj passengers can bring up to 5 litres of holy water (Zamzam) which will be placed in special areas in the cargo hold.
In other news, Emirates has made a network-wide commitment to reduce single-use plastics on board its aircraft. As of June 1st, eco-friendly paper straws have been introduced and all Emirates flights will soon be plastic straw-free.
The airline has been working on various long-term sustainability initiatives. In addition to plastic straws, plastic swizzle sticks and stirrers will also be replaced with eco-friendly alternatives by the end of the year. From August, plastic bags used for Inflight Retail purchases will also be replaced with paper bags. These initiatives will remove an estimated 81.7 million single-use plastic items from landfill each year.
Trials have been conducted on Emirates flights to explore various recycling initiatives on board and Emirates staff and cabin crew constantly give feedback and suggestions on other environmentally friendly ideas. As part of its long-term vision and fuelled by a cabin crew member’s suggestion, the airline has been segregating large plastic bottles on board to be recycled in Dubai and the rest of the world. This diverts an estimated 3 tonnes or about 150,000 plastic bottles from landfill in Dubai each month.
A full review of the plastics on board has been conducted and over the next few months, the airline will gradually implement other initiatives to tackle plastic waste.
The initiatives are part of the airline’s ongoing sustainability efforts. In 2017, Emirates introduced ecoTHREAD™ blankets made from recycled plastic bottles for its Economy Class cabin. Each blanket is made from 28 recycled plastic bottles and by the end of this year, Emirates would have saved 88 million plastic bottles from landfill from this initiative alone.
Emirates is gearing up for a big summer in Muscat with the deployment of double daily Airbus A380 flights from July 1, 2019.
The airline will operate the A380 on EK 862/863 and EK864/865 to and from Muscat International Airport (MCT).
Muscat will become Emirates’ shortest scheduled A380 flight, flying a distance of 340 kilometers (211 miles) each way.
The new A380 services to Muscat demonstrate the airline’s agile approach to fleet deployment and its commitment to providing an enhanced onboard experience for its passengers.
The launch of the A380 flights will come exactly one year after the first deployment of a scheduled one-off A380 service that marked 25 years of operations to Oman, and reaffirmed the airport’s infrastructure readiness to handle double-decker operations.
The twice daily A380 services will replace EK 862/863 and EK 864/865. Emirates morning flight, EK 862, will depart Dubai at 0825hrs, arriving in Muscat at 0940hrs. The return flight, EK 863, will depart Muscat at 1115hrs, arriving in Dubai in the afternoon at 1225hrs. Emirates late afternoon flight EK 864 will depart Dubai at 1610hrs and will arrive in Muscat at 1725hrs. EK 865 will depart Muscat at 1905hrs, arriving in Dubai at 2015hrs. Flight timings will vary slightly with the commencement of the winter schedule in late October.
Both A380s flying to Muscat will be operated in a three-class configuration, with 429 seats in Economy Class on the lower deck, as well as 76 flat-bed seats in Business Class and 14 First Class Private Suites on the upper deck. Passengers travelling across all three classes will enjoy the airline’s award-winning inflight entertainment system, ice, offering more than 4,000 channels of entertainment, and savour regionally inspired meals.
Emirates has been flying to Oman since 1993, and today operates three daily services utilising the Boeing 777-300ER between Dubai and Muscat, connecting passengers to over 150 global destinations in the Far East, Europe and the US.
Note: The new flights will break Emirates’ previous record. The airline previously operated the world’s shortest scheduled A380 service (Dubai – Doha), a distance of 379 kilometers (236 miles).
Emirates Group recorded its 31st consecutive year of profit of AED 2.3 billion (US$631 million)
Emirates reports a profit of AED 871 million (US$237 million), 69% down from the previous year
dnata makes record profit of AED 1.4 billion (US$394 million), which includes AED 321 million (US$ 88 million) gain from one-time sale of HRG stake
The Emirates Group on May 9 announced its 31st consecutive year of profit and steady business expansion.
Released today in its 2018-19 Annual Report, the Emirates Group posted a profit of AED 2.3 billion (US$631 million) for the financial year ended March 31, 2019, down 44% from last year. The Group’s revenue reached AED 109.3 billion (US$29.8 billion), an increase of 7% over last year’s results. The Group’s cash balance was AED 22.2 billion (US$6.0 billion), down 13% from last year mainly due to large investments into the business, including significant acquisitions and payment of last year’s AED 2 billion (US$ 545 million) dividend.
In line with the overall profit, the Group declared a dividend of AED 500 million (US$136 million) to the Investment Corporation of Dubai for 2018-19.
His Highness (H.H.) Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group, said: “2018-19 has been tough, and our performance was not as strong as we would have liked. Higher oil prices and the strengthened US dollar eroded our earnings, even as competition intensified in our key markets. The uptick in global airfreight demand from the previous year appears to have gone into reverse gear, and we also saw travel demand weaken, particularly in our region, impacting both dnata and Emirates.
“Every business cycle is different, and we continue to work smart and hard to tackle the challenges and take advantage of opportunities. Our goal has always been to build a profitable, sustainable, and responsible business based in Dubai, and these principles continue to guide our decisions and investments. In 2018-19, Emirates and dnata delivered our 31st consecutive year of profit, recorded growth across the business, and invested in initiatives and infrastructure that will secure our future success.”
In 2018-19, the Group collectively invested AED 14.6 billion (US$ 3.9 billion) in new aircraft and equipment, the acquisition of companies, modern facilities, the latest technologies, and staff initiatives, a significant increase over last year’s investment spend of AED 9.0 billion (US$ 2.5 billion).
In February, Emirates announced a commitment for 40 A330-900s and 30 A350-900s worth US$ 21.4 billion at list prices in an agreement signed with Airbus, to be delivered from 2021 and 2024 respectively. The airline will also receive 14 more A380 deliveries from 2019 until the end of 2021, taking its total A380 order book to 123 units.
dnata’s key investments during the year included: the acquisitions of Q Catering and Snap Fresh in Australia, and 121 Inflight Catering in the US; the buy-out of shares to become the owner of Dubai Express, Freightworks LLC; and a 51% majority stakeholder of Bolloré Logistics LLC, UAE; the build of new cargo and pharma handling facilities in Belgium, the US, the UK, the Netherlands, Australia, Singapore and Pakistan; the acquisition of German tour operator Tropo, and a majority stake in BD4travel, a company providing artificial intelligence driven IT solutions in the travel sector.
Across its more than 120 subsidiaries, the Group’s total workforce increased by 2% to 105,286, representing over 160 different nationalities, mainly influenced by dnata’s new acquisitions and its international business expansion.
Sheikh Ahmed said: “In 2018-19, we were steadfast with our cost discipline while expanding our business and growing revenues. By slowing the recruitment of non-operational roles, and implementing new technology systems and new work structures, we’ve improved productivity and retarded manpower cost increases.”
He concluded: “It’s hard to predict the year ahead, but both Emirates and dnata are well positioned to navigate speed bumps, as well as to compete and succeed in the global marketplace. We must continually up our game, that’s why we invest in our people, technology, and infrastructure to help us maintain our competitive edge. As a responsible business, we also invest resources towards supporting communities, conservation and environmental initiatives, as well as incubating talent and innovation that will propel our industry in the future.”
Emirates’ total passenger and cargo capacity crossed the 63 billion mark, to 63.3 billion ATKMs at the end of 2018-19, cementing its position as the world’s largest international carrier. The airline moderately increased capacity during the year over 2017-18 by 3%, with a focus on yield improvement.
Emirates received 13 new aircraft during the financial year, comprising of seven A380s and six Boeing 777-300ERs, including the last 777-300ER on its order book. The next 777 delivery is planned for 2020, when Emirates receives its first 777X aircraft.
During 2018-19, Emirates phased out 11 older aircraft, bringing its total fleet count to 270 at the end of March. This fleet roll-over involving 24 aircraft was again one of the largest managed in a year, keeping Emirates’ average fleet age at a youthful 6.1 years.
It reinforces Emirates’ strategy to operate a young and modern fleet, and live up to its “Fly Better” brand promise as modern aircraft are better for the environment, better for operations, and better for customers.
During the year, Emirates launched three new passenger destinations: London Stansted (UK), Santiago (Chile) and Edinburgh (Scotland), and reinstated services to Sabiha Gokcen (Turkey). It also added flight capacity to 14 existing destinations and upgraded capacity to six cities, offering customers more choice of flight timings and onward connections.
Supplementing its organic network growth, Emirates expanded its global connectivity and customer proposition through new codeshare agreements signed with Jetstar Pacific and China Southern Airlines. It also enhanced its commercial strategic partnership with South African Airways.
The Emirates-flydubai partnership continued to develop, with Emirates customers now able to access 67 more destinations served by flydubai, and enjoy greater connectivity with 11 flydubai flights operating from Emirates Terminal 3. The partnership alignment also saw Emirates Skywards become the loyalty programme for both Emirates and flydubai.
Despite stiff competition across its key markets, Emirates increased its revenue by 6% to AED 97.9 billion (US$ 26.7 billion). The relative strengthening of the US dollar against currencies in many of Emirates’ key markets had an AED 572 million (US$ 156 million) negative impact to the airline’s bottom line, a stark contrast to the previous year’s positive currency impact of AED 661 million (US$ 180 million).
Total operating costs increased by 8% over the 2017-18 financial year. The average price of jet fuel climbed by a further 22% during the financial year after last year’s 15% increase. Including a 3% higher uplift in line with capacity increase, the airline’s fuel bill increased substantially by 25% over last year to AED 30.8 billion (US$ 8.4 billion). This is the biggest-ever fuel bill for the airline, accounting for 32% of operating costs, compared to 28% in 2017-18. Fuel remained the biggest cost component for the airline.
Against a backdrop of high fuel prices, strong competitive pressure, and unfavourable currency impact, the airline reported a profit of AED 871 million (US$ 237 million), a decline of 69% over last year’s results, and a profitmargin of 0.9%.
Overall passenger traffic remained steady, as Emirates carried 58.6 million passengers (up 0.2%). With seat capacity increasing by 4%, the airline achieved a Passenger Seat Factor of 76.8%. The slight decline in passenger seat factor compared to last year’s 77.5%, reflects the impact of slowing regional economies on travel demand, and strong competition in many markets.
An increase in market fares and a favourable class mix helped support a passenger yield increase of more than 3% to 26.2 fils (7.1 US cents) per Revenue Passenger Kilometre (RPKM), although the full impact was partly offset by the strengthening of the US dollar against most currencies.
During the year, Emirates raised AED 14.2 billion (US$ 3.9 billion) to fund its fleet growth, using a combination of term loans, finance and operating leases.
Testament to the increasing depth of the Japanese structured financing market for Emirates, all six 777-300ER aircraft delivered were financed via a Japanese Operating Lease with a Call Option (JOLCO) raising funding of more than US$ 1 billion. Emirates has now raised over AED 28 billion (US$ 7.6 billion) from the Japanese structured financing market since 2014.
A US$ 600 million corporate Sukuk issued in March 2018 financed 2 A380 deliveries; and the remaining 5 A380 aircraft were taken on a mix of operating lease, Export Credit Agency (ECA) backed finance leases, and finance leases arranged from institutional investors and bank base from Korea, Germany, UK and Middle East.
These deals demonstrate Emirates’ ability to unlock diverse financing sources through access to global liquidity, underscoring its sound financials and the strong investor confidence in the airline’s business model.
Emirates closed the financial year with a healthy level of AED 17.0 billion (US$ 4.6 billion) of cash assets.
Revenue generated from across Emirates’ six regions continues to be well balanced, with no region contributing more than 30% of overall revenues. Europe was the highest revenue contributing region with AED 28.3 billion (US$ 7.7 billion), up 6% from 2017-18. East Asia and Australasia follows closely with AED 26.6 billion (US$ 7.2 billion), up 5%. The Americas region recorded revenue growth at AED 14.5 billion (US$ 3.9 billion), up 8%. Africa revenue increased by 9% to AED 10.2 billion (US$ 2.8 billion), whereas Gulf and Middle East revenue decreased by 3% to AED 8.3 billion (US$ 2.3 billion). West Asia and Indian Ocean revenue increased by 6% to AED 8.1 billion (US$ 2.2 billion).
Through the year, Emirates introduced product and service improvements on board, on the ground, and online.
Highlights include: the completion of a US$ 150 million programme to refurbish its entire Boeing 777-200LR fleet with new, wider Business Class seats and a fully refreshed Economy Class cabin; the launch of the Emirates Vintage Collection featuring fine wines that have been stored for 15 years; and new luxury products in First and Business Class developed in collaboration with brands like Bowers & Wilkins, Bulgari and BYREDO.
On the ground, Emirates introduced a new service so customers in Dubai can check-in for their flights from their homes, hotel or office, and have their luggage transported prior to their flight; it added a new dedicated lounge in Cairo and refurbished the existing Emirates Lounges in New York and Rome; and launched pilot trials for the world’s first ‘biometric path’ at Dubai airport utilising the latest biometric technology to ease Emirates passengers through check-in, immigration formalities, and boarding.
Online, Emirates became the first airline to launch 3D seat models using web-based virtual reality technology, allowing customers to preview its onboard product and select seats. It also launched a new feature on its mobile app, so customers can browse the thousands of movies, music and shows on offer, create personal playlists before they fly, and then sync from their devices to their personal seatback screens when they board.
Emirates SkyCargo continued to deliver a strong performance in a highly competitive market with dampening demand, contributing to 14% of the airline’s total transport revenue.
In an airfreight market facing unrelenting downward pressure on yields and slowing demand, Emirates’ cargo division reported a revenue of AED 13.1 billion (US$ 3.6 billion), an increase of 5% over last year, while tonnagecarried slightly increased by 1% to reach 2.7 million tonnes.
Freight yield per Freight Tonne Kilometre (FTKM) for the 2nd consecutive year increased by a further 3%, demonstrating Emirates SkyCargo’s ability to retain and win customers on value despite fuel price increases, and a weakened demand in many markets.
Emirates’ SkyCargo’s total freighter fleet stood at 12 Boeing 777Fs. In addition to belly-hold capacity to Emirates’ new passenger destinations, Emirates SkyCargo launched a new freighter service to Bogota (Columbia), and resumed freighter services to Erbil (Iraq).
Emirates SkyCargo continued to develop innovative, bespoke products tailored to key industry sectors. In April, it launched Emirates AOG, a new airfreight product designed to transport aircraft parts quickly across the globe. This was followed in August by the launch of Emirates Pets and Emirates Pets Plus, which are new and enhanced air transportation products to ensure the safety and comfort of pets with services such as veterinary checks, document clearances, door-to-door transport, and the booking of return flights for pets.
Emirates’ hotels recorded revenue of AED 669 million (US$ 182 million), a decline of 10% over last year with competition further on the rise in the UAE market impacting average room rates and occupancy levels.