Tag Archives: Atlanta

Delta issues operational plan for Atlanta ahead of winter storm

Delta Air Lines will proactively cancel approximately 170 mainline and Delta Connection flights for Atlanta’s Hartsfield-Jackson International Airport ahead of a winter storm forecasted to bring snow and icy conditions to the city on Tuesday.

The airline’s team of meteorologists expect snowfall to begin around 10 a.m. and continue into the afternoon, with up to half an inch of accumulation for Atlanta and temperatures in the low thirties. During the hours of anticipated snowfall, the airline will strategically decrease its flight load to mitigate delays and keep the operation moving. Customers can expect de-icing operations at the airport during the period of snowfall.

As the system moves out of Atlanta Tuesday afternoon and precipitation tapers off, temperatures are expected to rise causing the snow to melt. However, after sunset temperatures will begin to drop into the twenties causing the potential for icy conditions Wednesday morning. Both the airline and airport will work to keep the ramps and runways treated for ice.

In addition to investments made by Delta to enhance its de-icing program, the airline has dispatched its GO Team of volunteer candidates who provide on-the-ground support, added staff at the airport and in the Operations and Customer Center, and will have 60 de-icing trucks available in Atlanta to support the operation and customers during the storm.

The airline issued a weather waiver for allowing customers traveling to, from or through Hartsfield-Jackson Tuesday and Wednesday to make one-time changes to their travel plans.

Across the U.S., primarily in the Midwest, the airline is also managing operations affected by winter weather.

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Football’s biggest event takes over the Atlanta Airport with help from Delta

Delta Air Lines issued this report:

In a few days, all runways for football fans everywhere will lead to Atlanta.

Delta, the Official Airline of the Atlanta Super Bowl Host Committee, will be the first to welcome football fans around the U.S. as they arrive in Atlanta — from the die-hard followers of New England to the charged-up fans of Los Angeles, and all those looking for a do over next season.

Delta has created an immersive experience of football imagery and sound effects in seven high-traffic gates in each concourse — T8, A18, B20, C33, D12, E26, F10 — as well as in baggage claim and check-in areas. Teams, the network, league and tens of thousands of fans are expected to travel through Atlanta for the Big Game starting Sunday, Jan. 27.

When customers deplane at each of the thematic gates, they’ll be greeted with sound effects of fans cheering, game plays and music to get them pumped for Sunday night football.

Customers will also find football elements throughout the airport on passenger assistance carts, door frames, baggage claim carousels, self-service kiosks and floor graphics.

Whether landing in Atlanta or returning home after the victor’s been crowned, Delta is taking customers on a branded journey from arrival to departure.

Photos by Delta and Atlanta Super Bowl.

Southwest Airlines to add more Atlanta flights for the Super Bowl

Southwest Airlines today added additional nonstop service options for football fans flying to and from the Super Bowl in Atlanta, Georgia.

On Friday, Feb. 1, 2019, the carrier will field the following nonstop service for fans:
Boston to Atlanta, four flights (an increase of two flights)
Los Angeles (LAX) to Atlanta, two flights (an increase of one flight)
St. Louis to Atlanta, five flights (an increase of one flight)

After the weekend, Southwest has fans covered with even more nonstop options for the trip home.  On Monday, Feb. 4, 2019, the carrier will offer the following additional flights:
Atlanta to Boston, four nonstop flights (an increase of two flights)
Atlanta to Los Angeles (LAX), two nonstop flights (an increase of one flight)
Atlanta to St. Louis, five nonstop flights (an increase of one flight)

Delta expands at Ontario International Airport with new nonstop service to Atlanta

Delta Air Lines Boeing 737-932 ER WL N811DZ (msn 31916) LAX (Michael B. Ing). Image: 943986.

Delta Air Lines has made this announcement:

Beginning in April, Delta will add a new route at Ontario International Airport through new service to its hub at Hartsfield-Jackson Atlanta International Airport, the world’s largest airline hub airport.

Delta will offer one daily flight beginning April 22 and add a second flight beginning June 9, 2019.

The flights will operate on the following schedule and will be for sale beginning Oct. 20:

Ontario International Airport – Hartsfield-Jackson Atlanta International Airport

  • Depart ONT at 10:55 a.m. / Arrive ATL at 6:25 p.m.
  • Depart ONT at 10:45 p.m. / Arrive ATL at 6:05 a.m. (next day) *

Hartsfield-Jackson Atlanta International Airport – Ontario International Airport

  • Depart ATL at 8:30 a.m. / Arrive ONT 9:57 a.m.
  • Depart ATL at 7:30 p.m. / Arrive ONT at 8:57 p.m.*

*Begins June 9

The onboard Delta experience will be on Boeing 737-900ER aircraft with 20 seats in First Class, 21 in Delta Comfort+ and 139 in the main cabin. Every seat includes access to Wi-Fi, free personal in-flight seatback entertainment screens, power ports as well as complimentary snacks and beverages.

Top Copyright Photo (all others by Delta): Delta Air Lines Boeing 737-932 ER WL N811DZ (msn 31916) LAX (Michael B. Ing). Image: 943986.

Delta aircraft slide show:

Air France to bring the Airbus A380 to Atlanta as a regular flight

Air France Airbus A380-861 F-HPJJ (msn 117) (Paris-Candidate City 2024 Olympic Games) IAD (Brian McDonough). Image: 943611.

Air France temporarily assigned the 516-seat Airbus A380 to the Paris (CDG) – Atlanta route in December 2017. The short-lived service is coming back as a regular flight.

Starting on March 31, 2019, AF will upgrade one of its daily Boeing 777 flights on the route to the larger A380.

AF currently operates the A380 Abidjan, Hong Kong, Johannesburg, Los Angeles, Mexico City, Miami, New York (JFK), San Francisco, Shanghai and Washington (IAD) from CDG.

Top Copyright Photo (all others by Air France): Air France Airbus A380-861 F-HPJJ (msn 117) (Paris-Candidate City 2024 Olympic Games) IAD (Brian McDonough). Image: 943611.

Air France aircraft slide show:

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Delta’s ATL operations returning to normal

Delta Air Lines issued this statement on December 18, 2017:

Delta’s recovery efforts continued Monday following an Atlanta Airport power outage that shut down the facility for much of Sunday.

Delta began the day with 390 cancelled flights and as of 1 p.m. ET had not added to that total as the operation had stabilized and the majority of Delta customers had been rebooked. In total, Delta canceled approximately 1,400 flights over the nearly 24-hour period.

“Nearly 80 percent of the travelers coming through Hartsfield-Jackson every day are Delta customers, so we were closely engaged at all levels with the airport, City of Atlanta and Georgia Power in their recovery efforts following Sunday’s outage,” said Gil West, Delta’s Senior Executive Vice President and COO. “At the airport, Delta people, including not only those scheduled to work but also nearly 200 Delta Peach Corps employee-volunteers, have been serving customers — from passing out refreshments to assisting customers with wheelchair support. Thanks to everyone’s hard work, we’re nearly back to normal at our biggest hub.”

With the busy holiday travel season underway, customers traveling through Atlanta or who were impacted by the outage should note:

  1. Delta customers flying to, from or though Atlanta can make a one-time change to their travel plans. Waiver details.
  2. Delta has temporarily embargoed travel for unaccompanied minors traveling to, from or through Atlanta Monday due to the power outage. Unaccompanied minors who already began their travel Sunday may continue.
  3. Delta has established a dedicated line to help customers retrieve checked bags. Customers (including Air France-KLM customers) should call 1-888-977-1005 to arrange for baggage delivery. Due to congestion, customers are encouraged to call the dedicated line for assistance rather than going to an airport baggage service office.

Delta is reimbursing customers who needed to make hotel accommodations Sunday in Atlanta.

10:30 a.m., Dec. 18

Delta has cancelled nearly 400 flights today as it works to recover from a power outage at the Atlanta airport that shut down the facility for much of Sunday.

Nearly 1,000 Delta flights were cancelled on Sunday following the power outage, which impacted all airlines operating in Atlanta.

Power has been restored, and here’s what Delta customers traveling through Atlanta today need to know:

  1. As of 10:15 a.m., airport trains are operational, but customers are still advised to arrive early due to high airport volume. Customers with paper boarding passes from yesterday will need to reprint them before going through security checkpoints for travel today.
  2. Delta is working to reaccommodate customers. Those who need booking assistance are encouraged to go to the Fly Delta app or delta.com to check flight status before leaving for the airport.
  3. Delta customers flying to, from or though Atlanta can make a one-time change to their travel plans. Waiver details.
  4. Delta has temporarily embargoed travel for unaccompanied minors traveling to, from or through Atlanta Monday due to the power outage. Unaccompanied minors who already began their travel Sunday may continue.
  5. Delta has established a dedicated line to help customers retrieve checked luggage. Customers (including Air France-KLM customers) should call 1-888-977-1005 to arrange for baggage delivery. Due to congestion, customers are encouraged to call the dedicated line for assistance rather than going to an airport baggage service office.

Throughout the outage, Delta people at every level have been engaged to ensure customers are taken care of. Delta executives have been in touch with leaders at the Atlanta Airport, the Atlanta city government and Georgia Power, while additional Delta staffers and nearly 200 Delta Peach Corps employee-volunteers have been supporting Atlanta frontline teams — from passing out refreshments to scouring the airport area for food to bring back to customers. Delta is reimbursing customers who needed to make hotel accommodations Sunday in Atlanta.

The Atlanta airport is providing updates on @ATLairport.

7:45 a.m., Dec. 18

Delta cancelled about 300 flights today as it works to recover from a power outage at the Atlanta airport that shut down the facility for much of Sunday.

Nearly 1,000 Delta flights were cancelled on Sunday following the power outage, which impacted all airlines operating in Atlanta.

Power has been restored, and here’s what Delta customers traveling through Atlanta today need to know:

  1. Arrive early due to the large volume of customers at the airport and reprint boarding passes before going through security checkpoints. As of 7 a.m., airport trains were not yet operational.
  2. Delta is working to reaccommodate customers. Those who need booking assistance are encouraged to go to the Fly Delta app or delta.com to check flight status before leaving for the airport.
  3. Delta customers flying to, from or though Atlanta can make a one-time change to their travel plans. Waiver details.
  4. Delta has temporarily embargoed travel for unaccompanied minors Monday due to the power outage. Unaccompanied minors who already began their travel Sunday may continue.
  5. Customers with checked luggage ending their travel in Atlanta can file a claim with a Baggage Service agent in the Atlanta Airport or via delta.com. Bags will be delivered to the address provided in the claim. Due to congestion, customers are encouraged not to pick up their bags at the Atlanta Airport Monday.

Throughout the outage, Delta people at every level have been engaged to ensure customers are taken care of. Delta executives have been in touch with leaders at the Atlanta Airport, the Atlanta city government and Georgia Power, while Delta’s Peach Corps of volunteers has been supporting Atlanta frontline teams – from passing out refreshments to scouring the airport area for food to bring back to customers. Delta is reimbursing customers who needed to make hotel accommodations Sunday in Atlanta.

The Atlanta airport is providing updates on @ATLairport.

3:45 a.m., Dec. 18

Delta cancelled about 300 flights today as it works to recover from a power outage at the Atlanta airport that shut down the facility for much of Sunday.

Nearly 1,000 Delta flights were cancelled on Sunday following the power outage, which impacted all airlines operating in Atlanta. Power has been restored, and here’s what Delta customers traveling through Atlanta today need to know:

  1. Most of the 300 cancellations Monday are early morning, inbound flights to Atlanta to give the operation there an opportunity to more quickly return to normal. Delta’s flight schedule in Atlanta is expected to return to normal by Monday afternoon.
  2. Delta is working hard to reaccommodate customers. Those who need booking assistance are encouraged to go to the Fly Delta app or delta.com, as telephone wait times are longer than normal. The airline encourages all customers traveling Monday to check their flight status on the Fly Delta app or delta.com before leaving for the airport.
  3. Delta customers flying to, from or though Atlanta can make a one-time change to their travel plans. Waiver details.
  4. Delta has temporarily embargoed travel for unaccompanied minors Monday due to the power outage. Unaccompanied minors who already began their travel Sunday may continue.
  5. Customers with checked luggage ending their travel in Atlanta can file a claim with a Baggage Service agent in the Atlanta Airport or via delta.com. Bags will be delivered to the address provided in the claim. Due to congestion, customers are encouraged not to pick up their bags at the Atlanta Airport Monday.

Throughout the outage, Delta people at every level have been engaged to ensure customers are taken care of. Delta executives have been in touch with leaders at the Atlanta Airport, the Atlanta city government and Georgia Power, while Delta’s Peach Corps of volunteers has been supporting Atlanta frontline teams – from passing out refreshments to scouring the airport area for food to bring back to customers. Delta is reimbursing customers who needed to make hotel accommodations Sunday in Atlanta.

The Atlanta airport is providing updates on @ATLairport.

9:30 p.m. update

Delta customers scheduled to traverse Atlanta Monday are encouraged to check their flight status as approximately 300 flights will be cancelled due to Sunday’s power outage at the Atlanta airport affecting all airlines there. The largest number of cancellations on Monday are early morning and inbound to Atlanta to give the operation there an opportunity to more quickly return to normal. Delta previously cancelled approximately 900 mainline and Delta Connection flights Sunday and diverted 48 flights to alternate airports due to the nationwide groundstop for Atlanta-bound flights. The airline is working to reaccommodate affected customers on alternate flights. Cancellations are designed, in part, to allow the operation to best reset Monday.

Delta leaders having been working to support customers by coordinating with Atlanta airport officials and leaders at the City of Atlanta and Georgia Power.

Delta customers are encouraged to check the status of their flight via the Fly Delta mobile app or delta.com before heading to the airport. Customers flying to, from or though Atlanta can make a one-time changes to their travel plans. Details are available at delta.com.

Delta has temporarily embargoed unaccompanied minors from traveling Monday due to the power outage. Unaccompanied minors who already began their travel Sunday may continue.

The Atlanta Airport, along with Atlanta Police Department, is restricting the vehicles allowed to the terminal drop-off and pick-up area due to congestion.The Atlanta Airport is providing updates at http://www.atl.com/media-center/. Georgia Power is updating on Twitter.

 

7:15 p.m. update

The Atlanta airport lost power Sunday across concourses and terminals affecting all airlines. As a result of the ongoing outage, Delta is canceling its remaining Atlanta flights Sunday to allow the operation to reset for Monday. The airline has canceled approximately 900 mainline and Delta Connection flights Sunday as a result of the outage and 48 flights have diverted to alternate airports due to a nationwide groundstop for Atlanta-bound flights.

Pending full resumption of power, Delta anticipates a near-full schedule Monday in Atlanta, though some delays and cancellations can be expected.

Delta continues to deplane the remaining customers from aircraft that have not been able to park at terminal gates that require power to operate. The airline will also work to reunify customers with their luggage once power is restored.

The Atlanta Airport, along with Atlanta Police Department, are restricting the vehicles allowed to the terminal drop-off and pick-up area due to congestion.

Delta customers are encouraged to check the status of their flight via the Fly Delta mobile app or delta.com before heading to the airport. A travel waiver has been issued for Delta customers flying to, from or through Atlanta allowing customers to make one-time changes to their travel plans. Details are available at delta.com.

Delta has temporarily embargoed unaccompanied minors from traveling Monday due to the power outage. Unaccompanied minors who already began their travel Sunday may continue.

The Atlanta Airport is providing updates at http://www.atl.com/media-center/

5:15 p.m. update

A power outage at the Atlanta Airport affecting all concourses and terminal buildings started at approximately 1 p.m. ET Sunday and is ongoing. Due to the power outage, more than 450 Delta mainline and regional flights have been cancelled today. A ground stop is in effect for all flights into the airport, resulting in flight diversions. Delta is working to deplane customers from aircraft that have not been able to park at a gate due to the outage.

Delta customers are encouraged to check the status of their flight via the Fly Delta mobile app or delta.com before heading to the airport. A travel waiver has been issued for Delta customers flying to, from or through Atlanta allowing customers to make one-time changes to their travel plans. Details are available at delta.com.

The Atlanta Airport is providing updates at http://www.atl.com/media-center/

4 p.m. update:

Delta is aware of a power outage at the Atlanta Airport affecting airport concourses and terminal buildings. Flight disruptions are expected as a result and Delta customers are encouraged to check the status of their flight via the Fly Delta Mobile App or Delta.com. More updates to follow. ​​​

Photos: Hartsfield-Jackson Atlanta International Airport.

 

Update from Delta: Continued wintry precipitation hampers Atlanta operations reset

Delta people have been working around the clock to reset the Atlanta Airport operations for weekend travel; however, the continued stream of winter precipitation in metro Atlanta throughout the night continues to impact the airline’s startup at Hartsfield-Jackson Atlanta International Airport.

Aircraft parked overnight on gates require a heavy pass of deicing before their first departures of the day, but as wintry precipitation tails off and temperatures rise, the operation expects to see increased momentum throughout the morning.

Delta ended Friday with more than 1000 system-wide cancellations, most departing from or arriving into Atlanta. Saturday’s operation opened with more than 350 system-wide cancels, again, with the bulk touching the Atlanta airport.

10 p.m. ET, Dec. 8

Prolonged wintry precipitation and plunging temperatures continue to adversely affect Delta’s hub operation in Atlanta, causing approximately 970 flight cancellations Friday and approximately 290 for Saturday. Delta people are working through the night Friday to mitigate further impact to customers. Delta teams will be focused Saturday on resetting the Atlanta hub as the weather clears, while carefully managing winter storm impact along the mid-Atlantic region and at its New York City hubs.

Waivers for customers ticketed to, from or through Atlanta–now extended for customers ticketed through Dec. 10–New York City, and airports in the U.S. northeast are in place.

Customers are encouraged to use delta.com to change travel plans Customers affected by weather may make a one-time change to their ticket without fee if they are scheduled to travel to, from, or through the affected destinations on Delta, Delta Connection, or Delta-coded flights during the specified time periods listed here. Additionally, if customers’ flights are cancelled or significantly delayed, they may request a refund.

4 p.m. ET, Dec. 8

Delta’s Atlanta operation continues to be challenged by an intensified wintry mix driving lengthy deicing delays. The airline has canceled an additional 250 flights for a total of 625 from Atlanta today. Additionally, Delta has added a weather waiver for the northeast region including the New York area and Boston for travel on Saturday, Dec. 9. Please check Delta.com for the latest updates.

Noon ET, Dec. 8

On Thursday, Delta initially canceled about 125 flights for Friday given the forecast for winter storms at its largest hub, Hartsfield-Jackson Atlanta International Airport, and canceled an additional 250 flights as of noon Friday. Delta will maintain a delayed operation to ensure flights are properly de-iced and continuously moving. The airline will monitor any changes to the storm and may add cancellations or further delays as needed.

Photo: Delta.