Category Archives: Delta Air Lines

Delta expands Boston and New York service with new flights to popular destinations

Sailboats on the Charles River in Boston. Boston is the capital and largest city in Massachusetts. 

  • New service from Boston to three of the largest markets: Charlotte, Dallas/Ft. Worth and Toronto  
  • New service from New York-LGA to Toronto  
  • A220 expansion and lie-flat seats on all Boston-Los Angeles flights to elevate onboard experience 

Delta Air Lines is building on its position along the East Coast as the airline fine-tunes its schedule for the months ahead. Delta customers residing in and around Boston and New York City will enjoy more choice, with service to four new markets and upgraded aircraft for an elevated onboard experience.

New routes, more A220 service and more lie-flat seats for Boston 

Delta is expanding its reach even further for Bostonians, with new convenient offerings from Logan International Airport (BOS) and an enhanced onboard experience for customers to enjoy.

Starting Oct. 4, Delta will:

  • Launch twice-daily service to Dallas/Ft. Worth International Airport (DFW) operated on the Airbus A220-100
  • Launch three-times-daily service to Charlotte Douglas International Airport (CLT) operated Embraer 175 aircraft
  • Upgrade nonstop service to Cincinnati/Northern Kentucky International Airport (CVG) on the A220-100 – also marking the A220’s official debut in CVG since it first joined Delta’s fleet in 2019

Additionally, on July 7, Delta will offer more onboard comfort for all cross-country flights from Boston to Los Angeles by upgrading service to the Boeing 757, which is equipped with the lie-flat Delta One cabin.

These additions for BOS follow Delta’s new service to Reykjavík, Iceland, beginning May 20, as well as new summer seasonal service to other leisure getaways like Hilton Head, S.C., Myrtle Beach, S.C., Traverse City, Mich., and Bangor, Maine. This summer, BOS customers have choice of an average 84 daily flights to 38 destinations, including weekend service to popular Cancún.

Delta’s A220 expansion from Boston complements existing service in other major business routes, such as New York-LGA to Dallas/Ft. Worth and Houston’s George Bush Intercontinental Airport. Delta plans to further expand the A220 to other Northeast business markets this fall, including LGA to Chicago’s O’Hare International Airport and New York and Boston to Raleigh-Durham.

New Toronto service from Boston and New York-LGA 

Nonstop Delta service to Toronto Pearson International Airport (YYZ) will also grow this year with new flights from Boston and New York-LGA, including:

  • Three-times-daily service from BOS to YYZ operated on Embraer 175 aircraft beginning Oct. 4
  • Twice-daily service from LGA to YYZ operated on Embraer 175 aircraft beginning Aug. 5

Delta also plans to boost LGA-YYZ to six times a day this fall as travel restrictions lift and transborder demand returns.

Italy reopens to leisure travelers on Delta’s COVID-tested flights

Venice, Italy

Delta Air Lines’ COVID-tested flights between the U.S. and Italy will open to all customers effective May 16, following the Italian government lifting entry restrictions enabling American leisure travelers to visit the country for the first time in more than a year.

“Delta was the first U.S. airline to launch quarantine-free service to Italy, and our COVID-tested flights have proved a viable means to restart international travel safely,” said Alain Bellemare, Delta’s E.V.P and President – International. “It is encouraging that the Italian government has taken this step forward to reopen the country to leisure travelers from the U.S. on our dedicated protocol flights and further supporting economic recovery from the global pandemic.”

Customers currently have several choices of nonstop COVID-tested services to Italy, including:

  • Five-times-a-week between Atlanta and Rome, increasing to daily May 26
  • Daily service between New York-JFK and Milan
  • Three-times-a-week from JFK to Rome, increasing to daily July 1

Additionally, Delta will launch three more nonstop routes this summer: New York-JFK to Venice beginning July 2, as well as Atlanta to Venice and Boston to Rome beginning Aug. 5 – making Delta the largest carrier between the U.S. and Italy. All Delta flights to Italy are operated in conjunction with partner Alitalia.

Existing service to Rome and Milan will continue to be operated by the 293-seat Airbus A330-300, while the additional routes will be operated by the 226-seat Boeing 767-300. All aircraft feature lie-flat Delta One seats, Delta Comfort+ and Main Cabin service and are equipped with Wi-Fi and personal seat-back screens with complimentary premium entertainment options.

To fly on Delta’s COVID-tested flights from the U.S. to Italy, all customers are required to complete mandatory testing, both before departure and on arrival, regardless of their vaccination status. After receiving a negative test, customers will not need to quarantine in Italy and can resume their travels.

Italy is the fourth European destination Delta will offer to leisure flyers this summer following Iceland and Greece (effective May 28), which customers can reach from multiple gateways across the U.S. Delta is also launching brand-new service to Dubrovnik, Croatia from New York-JFK beginning July 2.

Delta to add New York JFK – Dubrovnik flights on July 2, 2021

Delta Air Lines Boeing 767-332 ER WL N197DN (msn 28454) LHR (Keith Burton). Image: 945676.

Delta Air Lines has made this announcement:

  • New nonstop service from New York-JFK to Dubrovnik launches July 2 
  • Flight marks the first time Delta will operate nonstop service to Croatia 
  • U.S. travelers welcomed to visit with negative PCR test, vaccination or recent recovery certificate – and not subject to quarantine 

Customers longing to venture across the pond this summer have another high-demand destination to rediscover – new four-times-weekly nonstop service to Croatia’s Dubrovnik Airport (DBV) from New York’s John F. Kennedy Airport (JFK) beginning July 2.

Small boat dock in Dubrovnik, Croatia.

Croatia welcomes all travelers who are fully vaccinated, have a negative PCR test or proof of recent COVID-19 recovery. The nation is among Europe’s most popular tourist getaways, offering rich history, stunning landscapes and plenty of outdoor excursions.

With Delta’s extensive connectivity, hiking Croatia’s national parks or exploring its beach resorts is only one stop away via JFK for travelers across 44 U.S. cities.

The JFK-DBV route marks the first time Delta has operated service directly to Croatia.

Flights to Croatia will operate on the 226-seat Boeing 767-300 featuring full-flat Delta One beds, Delta Comfort+ and Main Cabin service. Customers can sit back and relax with hundreds of hours of the latest television shows, films, music and more on personal seatback entertainment screens, stay connected with Wi-Fi for purchase and enjoy free mobile messaging.

More outdoor destinations when flying Delta 

In addition to Croatia, Delta is welcoming back customers with more flights to other open-air destinations, including:

  • New flights and returning service to Reykjavík, Iceland and Athens, Greece from multiple gateways across the U.S.
  • Significantly expanding service to Alaska, with 23 daily flights to Anchorage, Fairbanks, Juneau, Ketchikan and Sitka
  • More than 70 daily flights to Mountain West destinations like Bozeman, Mont., and Jackson Hole, Wyo., with easy access to national parks
  • Ample connection opportunities to sunny beaches and more with almost 90 daily flights to 78 Latin America and Caribbean leisure markets, including weekly service to 39 unique destinations.

This summer, Delta will operate approximately 4,000 daily flights to more than 200 domestic and more than 50 international destinations.

Delta’s schedule to Croatia will operate as follows:

Route  Flight 

Departure 

Arrival  Operating Days 
JFK-DBV 184 7:30 p.m. 10:45 a.m. Tue/Thu/Fri/Sat
DBV-JFK 185 1:00 p.m. 5:15 p.m. Wed/Fri/Sat/Sun

In other news, Delta is expanding its Delta Premium Select experience to more aircraft this spring, with plans to outfit its Boeing 767-300 aircraft beginning this May and Airbus A330 fleet beginning mid-July – just in time for customers considering their next trip abroad. Both fleet types will also receive additional upgrades like refreshed lavatories, new LED cabin lighting, expanded personal power outlets and memory-foam comfort cushions. Both aircraft will now have four cabin experiences to give customers more options whether booking for business or leisure: Delta One, Delta Premium Select, Delta Comfort+ and Main Cabin.

Delta Premium Select, an elevated Delta cabin experience available on select international routes, debuted in 2017 and features a wider seat, additional recline and an adjustable foot and leg rest on select widebody aircraft – offering customers more ways to cruise in comfort. Customers seated in Delta Premium Select also receive a TUMI amenity kit, noise-cancelling headsets and a blanket and pillow to help them arrive at their destination refreshed and relaxed.

Top Copyright Photo: Delta Air Lines Boeing 767-332 ER WL N197DN (msn 28454) LHR (Keith Burton). Image: 945676.

Delta aircraft slide show (Boeing):

Delta Air Lines and Sabre sign transformative agreement

Delta Air Lines Boeing 737-832 WL N392DA (msn 30561) PAE (Nick Dean). Image: 952125.

Delta Air Lines and Sabre announced on Monday a transformative global distribution agreement that will evolve their long-standing partnership and drive change in the travel industry through commercial and technological innovation. The new, value-based, multi-year distribution agreement represents an industry-first model that creates value for the entire travel ecosystem, including travel agencies and travelers.

“Our vision is to shift the mindset of the entire ecosystem toward modern retailing, selling customers what they want, where they want it and how they want it across all channels,” said Delta’s Jeff Lobl, Managing Director – Global Distribution. “We are grateful to Sabre for their innovative and pioneering spirit in taking this journey with Delta and establishing a new and exciting path forward for third-party distribution.”

Aligning the interests of the global travel marketplace, the companies expect the innovative distribution agreement to transform the way travel partners do business – ensuring Sabre-connected travel buyers continue to have access to Delta’s content globally and enabling Delta to continue to extend its reach with Sabre’s valuable network of global travel buyers.

Delta’s omni-channel, customer-centric approach invests across all channels to build experiences and capabilities to provide consumers with an elevated shopping experience in their preferred channel. This new approach to retail transformation will create value for all stakeholders in the ecosystem by enhancing traveler experiences and offering customer choice.

“Sabre is on a journey to create a new marketplace for personalized travel. Technology innovation combined with collaborative partnerships are key to realizing our vision,” said Wade Jones, Chief Product Officer for Sabre Travel Solutions. “This new agreement is one example of that partnership philosophy, and our innovation to transform our storefront experience reinforces this by ensuring Delta and Sabre’s mutual customers can shop with confidence and see the value of the offerings available to them.”

The New Airline Storefront, developed by Sabre in collaboration with Delta, CWT and other thought-leading partners, is now fully available in Sabre Red 360 and provides digital “shelves” that better organize an airline’s offerings in a side-by-side display to enhance the traveler’s shopping experience – driving value for both sellers and buyers across the travel ecosystem.

“Sabre’s new airline storefront and rich content makes it easier to understand new airline product offerings and simplifies the purchasing decision. CWT is a strong supporter of a collaborative approach to address an improved user experience for our counselors; equating to a better trip planning experience for the traveler,” said Erik Magnuson, V.P. – Product Management, Mobility & Payments for CWT. “We see the storefront as another big step in providing the best value and personalization our customers demand.”

Rita Visser, Director – Global Travel Sourcing & GPO for Oracle, add, “We are excited about this agreement and expect the underlying innovation to simplify the booking process and significantly improve the experience for our travelers.”

This continued focus on innovation demonstrates advancements in Delta’s strategy across all channels, building experiences and capabilities that provide consumers with an elevated shopping experience in their preferred channel of choice.

“Both our new GDS approach with Sabre and their transformative new storefront are two important steps forward in evolving the retail shopping experience for travelers while creating value for all stakeholders across the ecosystem,” said Lobl. “By focusing on value, travelers will benefit from greater choice and visibility to all product offerings while corporations will benefit from their travelers being more comfortable in their preferred booking channel and within their travel policies.”

Top Copyright Photo: Delta Air Lines Boeing 737-832 WL N392DA (msn 30561) PAE (Nick Dean). Image: 952125.

Delta Air Lines aircraft slide show (Boeing):

Delta’s Bill Lentsch talks about what customers need to know about flying now

Delta Air Lines issued this report for new customers returning to the skies:

As COVID-19 vaccinations and consumer demand for travel accelerate as summer approaches, many Delta customers are taking to the skies and reclaiming their lives over the next few months – some for the first time in a long time. Bill Lentsch, Delta’s Chief Customer Experience Officer, answers six common questions about what things look like these days, both on the ground and in the air:

  1. How should I prepare before my flight? 

Bill: Travel has changed a lot in the last year, and the Delta team has been working hard to provide customers with the digital tools they need for a more seamless travel experience. Our new Travel Planning Center is a one-stop guide to manage travel restrictions, testing requirements and everything else along the journey. And our updated, integrated Delta Discover Map has more filters and features to help customers decide where to go, allowing them to book a ticket in just a couple of clicks.

Before your flight, make sure to download the Fly Delta app for quick access to your digital boarding pass and important notifications about your trip. If you need help on the go, you can message a Delta representative in the app or on delta.com for quick and convenient assistance. Don’t forget to check your email for detailed information, guidance and tips on your upcoming trip.

  1. Is Delta adjusting any of its health and safety protocols as COVID-19 vaccinations increase? 

Bill: It’s really encouraging to see and hear about so many people getting their vaccines lately. In fact, nearly 75 percent of our U.S. customers tell us that they will be vaccinated by early summer. That’s incredible progress. Nevertheless, continuing to wear a mask is one of the most important ways​ Delta customers and employees can help prevent the spread of COVID-19, and we remain fully committed to our longstanding mask requirement, which is in line with federal law. Starting in May, you’ll start to see additional Delta employees positioned in airport lobbies to provide assistance and help remind you and your fellow customers to put on a mask or face covering as you enter the airport.

Those rigorous mask requirements, combined with all we’ve learned about the virus this year with the help of our expert partners at Mayo Clinic and Emory, as well as our own Chief Health Officer Dr. Henry Ting, have given us the confidence to evolve some of our other protocols:

  • As we begin to make more seats available on May 1, you’re likely to notice fewer distancing stickers on airport floors, Delta Sky Clubs, gatehouse seating and jetways to allow for additional customers in our airport spaces. But hand sanitizer stations and plexiglass shields at Delta check-in counters, in Clubs and at gate counters will all remain in place.
  • While our Global Cleanliness team pursues long-lasting surface coatings that allow for sustained protection in flight, our aircraft interiors, check-in lobbies, self-service kiosks, Delta Sky Clubs, gate counters and baggage claim will still be thoroughly wiped down throughout the day. We will also continue to disinfect onboard aircraft, airport lobbies, jet bridges, gatehouses and Clubs with electrostatic spray each night, which takes into account recent CDC guidance on surface sanitization.
  • As we’ve learned more about COVID-19, we’ve been innovating on cleanliness and continuing to evolve our layers of protection to offer you a safer, more flexible travel experience as part of the Delta CareStandard. But even after the pandemic ends, cleanliness will continue to characterize the premium experience customers expect from Delta. You can rest assured that as we move forward, we will maintain our rigor around cleanliness. As I’ve said many times before, there’s really no finish line for this.
  • As a reminder, the air on all aircraft is still completely recirculated 10 to 30 times per hour with fresh, outside air or through industrial-grade HEPA filters, which extract more than 99.99% of particles, including viruses. These are the same types of filters used in hospital operating rooms, and we replace them onboard twice as often as recommended.
  1. What else should I expect to see at the airport this summer?

Bill: From newly reopened airport concessions to a strengthened network to fly customers to more of the places they want to go, there are so many things to look forward to this summer as we welcome more of you back onboard. Central to all of this is working to keep people moving throughout airport experiences as efficiently as possible.

Many of you have missed our curbside bag-drop service, and we are excited to announce we’ve begun the return of Sky Caps this month and ongoing into summer in most of our leisure markets as an extra option to help reduce crowding in the lobby.

TSA continues to hire security screening officers to ensure checkpoints are adequately staffed for the summer, and they’ll continue many of the safety and cleaning protocols they started during the pandemic well through the recovery, such as plexiglass protection and more touchless ID verification in select airports. And here’s my personal favorite travel tip: enroll in TSA PreCheck or CLEAR to speed up your security experience.

Finally, we know our customers have a renewed excitement to get back out into the world, and we’re just as excited to connect them to it. While this isn’t new, remember to arrive at least two hours before domestic flights and three hours before international trips to comfortably allow you make it to the gate on time.

  1. What’s the experience like in Delta Sky Clubs these days?

Bill: We are thrilled that all of our Delta Sky Clubs will be open for guests by this summer. As we make more seats available onboard, Clubs will also be bringing back additional seating based on capacity needs and following local occupancy guidelines. You can also expect evolving food and beverage offerings in Clubs beginning in May and continuing throughout the spring and summer; many of our guests will experience our full complement of hot and cold fresh food stations with attendant service. Other select locations will reintroduce Chef’s Tables featuring a hot, seasonal feature of the day, in addition to an enhanced grab-and-go selection of fresh foods, hot breakfast sandwiches and soups.

If you are traveling through Fort Lauderdale this summer, keep an eye out for our beautiful new Club opening at the end of June. Like all our Clubs, you can look forward to relaxing and recharging in the new, thoughtfully designed space featuring our award-winning beverage program, reimagined food offerings and other premium amenities delivered with care.

  1. What is the onboard experience like now? Are you resuming food and beverage service?

Bill: As I’ve mentioned, increased demand and vaccination rates has given us the confidence to not only open up more seats but also to reintroduce onboard snack and beverage service. It’s been welcome news to our customers – so far, we’re seeing double-digit improvements in our customer satisfaction scores in that category. We’re so glad you’re already enjoying classic favorites and new treats like our Tip Top Proper Cocktails, which are complimentary to those 21 and up in First Class and Comfort+ and available for purchase in Main Cabin. By June, customers flying in Delta One or First Class on select domestic coast-to-coast flights will see hot food options return, and First Class customers on other key U.S. routes will enjoy fresh boxed meals beginning in early July.

U.S. routes will enjoy fresh boxed meals beginning in early July. With more service coming onboard, mask compliance is as important as ever. We want to remind all of you to mask up when you aren’t actively eating or drinking, in compliance with our mask requirement. In-flight entertainment content also continues to be updated. You won’t want to miss our lineup of award-winning shows, movies and podcasts coming onboard this summer. Plus, you can look forward to fast, reliable Wi-Fi onboard as we bring high-speed streaming-capable connectivity to more aircraft this summer in partnership with Viasat.

  1. What’s the most important thing for me to know if I’m traveling this summer?

Bill: The most important thing to know is that you are at the center of every decision we make. We are doing everything we can to make your trip as safe and as easy as possible so that you can make flying a part of the journey to look forward to. We are always listening to your feedback and adjusting our processes, so please let us know if we ever miss the mark and feel free to tell us when we really ‘wow’ you with our service, too. We are all in this together as we build the future of travel. We appreciate your business and loyalty immensely. I assure you, we will never take that for granted.

Delta to equip 300 aircraft with high-speed (Ka-Band) satellite connectivity, powered by Viasat, by the end of 2021

Delta Air Lines Airbus A321-211 WL N333DX (msn 8026) FLL (Bruce Drum). Image: 105017.

Delta Air Lines has made this announcement:

  • High-speed connectivity coming soon to customers, with plans to equip nearly all domestic mainline fleet with enhanced connectivity by the end of 2022 
  • New Delta Portal Platform, coming this summer, lets customers connect, purchase, browse and stream at high-speed from their device of choice 

Whether at home, at work, or on the go, the ways we use our personal devices are rapidly evolving. The need for reliable and fast connectivity has never been more important, which is why Delta is outfitting nearly all of its domestic mainline fleet with best-in-class high-speed Wi-Fi by the end of 2022.

 

The airline will initially equip more than 300 aircraft with high-speed (Ka-Band) satellite connectivity, powered by Viasat, by the end of 2021 – setting in motion an aggressive installation timeline and scale to modernize the onboard experience.

The new Wi-Fi system delivers a reliable and streaming quality connection to everyone onboard – a critical capability for Delta’s vision for the future customer experience. Beginning in June, customers on Viasat-enabled aircraft will have access to enhanced connectivity for a simple and consistent $8 per flight per device no matter their destination. Simply join the DeltaWifi.com network on a laptop or mobile device and purchase Wi-Fi access using the new Delta Portal Platform – the front page to the onboard experience coming later this summer to Viasat-enabled aircraft.

With the Delta Portal Platform, customers will be able to connect, purchase, browse and stream from their device of choice. The Delta Portal Platform also gives customers access to free messaging available today and their favorite Delta.com services at no extra charge. And the platform is built to evolve as customer needs change, with new features planned for later this year.

As additional aircraft are outfitted with enhanced connectivity and the Delta Portal Platform, customers can expect a unified and consistent Delta-branded experience across all Viasat-enabled aircraft.

Delta’s first Viasat-enabled aircraft, a new Airbus A321ceo, will enter regular service on May 1. The company will test and closely monitor connectivity performance on this initial aircraft, with additional aircraft scheduled to enter service in June beginning with remaining new A321ceos, 737-900 and 757-200 aircraft – fleets that historically operate on routes with high customer volume. The airline plans to outfit these fleets with the new service by the end of 2021.

High-speed connectivity is just the start. Over the past few years, Delta has added seatback screens to almost all its mainline fleet* and brought even more industry-leading content onboard. The airline is continuously adding new hit movies and TV shows to Delta Studio, along with offering captivating podcasts, health and wellness content, live satellite TV access and carefully curated spotlight collections.

* Delta’s 717 fleet is not equipped with seatback in-flight entertainment.

Top Copyright Photo: Delta Air Lines Airbus A321-211 WL N333DX (msn 8026) FLL (Bruce Drum). Image: 105017.

Delta aircraft slide show (Airbus):

Delta to resume service to Athens with daily flights from New York-JFK and Atlanta

Delivered on October 30, 2020

Delta Air Lines has made this announcement:

  • Delta will be the first airline to resume service to Athens after Greece opens with no quarantine requirement for vaccinated travelers or those with a negative PCR test
  • Daily New York-JFK service returns May 28
  • New daily Atlanta service launches July 2

Delta Air Lines will be the first airline to resume service to Athens International Airport (ATH) from New York’s John F. Kennedy International Airport (JFK) starting May 28.

Additionally, Delta will launch new daily nonstop service to ATH on July 2 from its global headquarters and biggest hub at Hartsfield-Jackson Atlanta International Airport (ATL). Customers will have significant connection opportunities to ATL from 143 cities across the country. Delta last operated the route in 2011.

Couple drinking and enjoying the view of the Acropolis at sunset. Athens, Greece |

Delta’s service to Athens marks one of the first destinations in Europe that will reopen to travelers from the U.S., providing greater opportunity to more safely stimulate the local economy amid global recovery from the COVID-19 pandemic. Delta will also resume and expand its flights to Reykjavík, Iceland for vaccinated travelers, with new service from Boston and returning service from JFK and Minneapolis/St. Paul starting next month.

Both ATL and JFK routes will operate on the 293-seat Airbus A330 equipped with Wi-Fi and featuring Delta One full-flat beds, Delta Comfort+ and Main Cabin service.

Flights will be operated in conjunction with partners Air France, KLM and Virgin Atlantic.

This summer, Delta will operate approximately 4,000 daily flights to more than 200 domestic and more than 50 international destinations.

Top Copyright Photo: Delta Air Lines Airbus A330-941 N408DX (msn 1962) AMS (Ton Jochems). Image: 952646.

Delta aircraft slide show (Airbus):

Delta expands its Airbus A321neo fleet

"Dedicated to the World's Best Employees & Customers"

Delta Air Lines and Airbus have agreed to add incremental aircraft to Delta’s order book of cutting-edge, safe, reliable and lower-emissions aircraft by converting purchase rights for 25 A321neo aircraft into firm orders, and replenishing Delta’s purchase rights. Delta and Airbus also have agreed to move up two existing A350-900 and one A330-900neo deliveries to occur in the second half of 2022.

  • Exercises 25 purchase rights into firm narrow body A321neo aircraft and adds 25 additional purchase rights to its order book
  • Accelerates delivery of two A350-900 and one A330-900neo wide body aircraft for second half of 2022
  • Fuel-efficient aircraft helps address Delta’s carbon footprint and elevates the customer experience as projected demand for travel grows in the years ahead

These moves reinforce Delta’s strategic fleet objectives to boost operational simplification, achieve economies of scale and drive productivity.

Delta expects to take delivery of its first A321neo in the first half of 2022. With these incremental aircraft, Delta’s total purchase commitment for the A321neo will now be 125 firm aircraft, with 100 purchase rights.

Delta’s A321neo will be powered by next-generation Pratt & Whitney PW1100G turbofan engines that bring 12 percent better fuel efficiency gains than A321 current engine (ceo) aircraft, in alignment with our sustainability goals and commitment to being a carbon neutral airline. The engines will be primarily maintained by Delta TechOps technicians at Delta’s advanced maintenance, repair and overhaul facilities in Atlanta.

Delta’s A321neos will be equipped with total seating for 194 customers with 20 in First Class, 42 in Delta Comfort+ and 132 in the Main Cabin. The new aircraft will be deployed primarily across Delta’s extensive domestic network, complementing Delta’s Airbus A321ceo fleet of more than 100 aircraft.

Top Copyright Photo: Delta Air Lines Airbus A321-211 WL N391DN (msn 9027) (Thank You) FLL (Andy Cripps). Image: 949110.

Delta aircraft slide show (Airbus):

Delta Air Lines reports a first quarter pre-tax loss of $2.9 billion

Delta Air Lines Airbus A350-941 N506DN (msn 175) AMS (Ton Jochems). Image: 950895.

Delta Air Lines issued this financial report for the first quarter of 2021:

Delta Air Lines reported its financial results for the first quarter 2021 and provided its outlook for the second quarter 2021.  Highlights of the first quarter 2021 results, including both GAAP and adjusted metrics, are on page five and are incorporated here.

“A year after the onset of the pandemic, travelers are gaining confidence and beginning to reclaim their lives. Delta is accelerating into the recovery with our brand stronger and more trusted than ever before,” said Ed Bastian, Delta’s chief executive officer.  “Thanks to the incredible efforts of our people, we achieved positive daily cash generation in the month of March, a remarkable accomplishment considering our middle seat block and the low level of demand for business and international travel.  If recovery trends hold, we expect positive cash generation for the June quarter and see a path to return to profitability in the September quarter as the demand recovery progresses.”

First Quarter Financial Results 

  • Adjusted pre-tax loss of $2.9 billion excludes $1.2 billion of benefit related to the first payroll support program extension (PSP2), which is partially offset among other items by the debt extinguishment charges incurred when prepaying our $1.5 billion slots, gates and routes term loan
  • Adjusted operating revenue of $3.6 billion declined 65 percent on 55 percent lower sellable capacity (see Note A) versus March quarter 2019
  • Total operating expense, which includes the $1.2 billion benefit related to PSP2, decreased $3.9 billion over the March quarter 2019.  Adjusted for the benefit related to PSP2 and third-party refinery sales, total operating expense decreased $3.1 billion or 33 percent in the March quarter compared to March quarter 2019, driven by capacity- and revenue-related expense reductions, lower salaries and related costs and strong cost management across the business
  • During the March quarter, cash burn (see Note B) averaged $11 million per day and turned positive in the month of March with cash generation of $4 million per day
  • At the end of the March quarter, the company had $16.6 billion in liquidity, including cash and cash equivalents, short-term investments and undrawn revolving credit facilities.  The company had total debt and finance lease obligations of $29.0 billion with adjusted net debt of $19.1 billion, which was higher than prior guidance as a result of aircraft financing decisions

Read the full report.

Top Copyright Photo: Delta Air Lines Airbus A350-941 N506DN (msn 175) AMS (Ton Jochems). Image: 950895.

Delta Air Lines aircraft slide show (Airbus):

Delta to resume flights to Iceland in May, first European destination open to vaccinated Americans

Delta Air Lines has made this announcement:

Beginning in May, Delta customers seeking a global escape will once again enjoy a nonstop connection from three U.S. hubs to Iceland’s stunning landscapes, world-renowned hot springs like the Blue Lagoon and the iconic capital city of Reykjavík.

Delta will launch new daily service from Boston Logan International Airport (BOS) to Keflavík International Airport (KEF) beginning May 20 – as well as resume daily service from John F. Kennedy International Airport (JFK) on May 1 and daily service from Minneapolis-Saint Paul International Airport (MSP) on May 27.

This latest milestone in the airline’s growing network follows Iceland’s recent exemption of fully vaccinated Americans from the ban on non-essential travel and other restrictions like testing and quarantine requirements – making it the first leisure destination in Europe easily accessible to U.S. travelers since the pandemic began.

Customers traveling to Iceland will be required to provide proof of full vaccination or recovery of COVID-19. Travelers returning to the U.S. will still require a negative COVID-19 test and can find a nearby location with Delta’s dedicated testing resource for international travel.

New Boston Service

Delta’s daily BOS-KEF service will be operated on the 193-seat Boeing 757-200 featuring Delta Premium Select, Delta Comfort+ and Main Cabin service.

The schedule will operate as follows:

Route Flight Departure Arrival Operating Days
BOS-KEF 266 10:25pm 7:45am Daily
KEF-BOS 267 10:15am 12:00pm Daily

Resuming JFK and MSP Service

Customers traveling between JFK and KEF can enjoy Delta One service with lie-flat seats on the 168-seat Boeing 757-200 aircraft, which also includes Delta Comfort+ and Main Cabin.

MSP-KEF service will be operated by the 193-seat Boeing 757-200 aircraft, with Delta Premium Select, Delta Comfort+ and Main Cabin service.

The schedule will operate as follows:

Route Flight Departure Arrival Operating Days
JFK-KEF 246 10:15pm 8:05am Daily
KEF-JFK 247 11:15am 1:15pm Daily
Route Flight Departure Arrival Operating Days
MSP-KEF 260 8:45pm 7:55am Daily
KEF-MSP 261 9:30am 11:00am Daily

All of Delta’s Iceland services are operated in conjunction with our partners Air France-KLM and Virgin Atlantic.