Category Archives: Delta Air Lines

REX and Delta announce a partnership

Rex today announced it had signed a Letter of Intent (LOI) with Delta Air Lines, the leading global airline. The LOI confirmed the parties’ intention to enter into a ‘definitive commercial agreement’.

The final agreement will see Rex and Delta providing reciprocal interline ticketing and baggage services to each other commencing during the third quarter in 2022.

Delta operates over 4,000 flights a day to more than 275 destinations on six continents and has served as many as 200 million customers annually. Delta’s world-class customer experience and operational reliability were recognized by J.D. Power, Fortune’s World’s Most Admired Companies, the Wall Street Journal, and Business Travel News, among many others.

“Delta will not only connect international travellers on Rex’s trunk domestic routes, but could also allow them easy access to Rex’s expansive network of over 60 routes throughout regional Australia,” the Hon John Sharp AM continued.

Rex’s passengers will be able to connect seamlessly on Delta’s daily, non-stop flights between Sydney and Los Angeles, a frequency which will increase to 10 flights a week beginning December 18, 2022, and from there to nearly 50 cities in the U.S.

“Rex will be a valued partner that will bring additional connectivity and geographic reach to both airlines,” said Delta’s Vice-President – Alliance Partner Development, Jeff Arinder. “We look forward to welcoming more customers to our flights from Sydney to the U.S. and providing a world-class customer experience in the air and on the ground.”

Rex is Australia’s largest independent regional and domestic airline operating a fleet of 60 Saab 340 and 6 Boeing 737-800 NG aircraft to 62 destinations throughout all states in Australia. In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter operator) and the two pilot academies, Australian Airline Pilot Academy in Wagga Wagga and Ballarat.

Delta opens Sky Way at LAX

Delta Air Lines made this announcement:

On April 20, 2022 the first phase of the new Delta Sky Way at LAX officially opened to customers, along with the terminal’s new, premier Delta Sky Club. The joint $2.3 billion investment in partnership with Los Angeles World Airports is slated for completion next year.

The first phase of the Delta Sky Way at LAX is now open to customers — nearly 18 months ahead of schedule. And when LAX customers visit the new Delta terminal, they’ll have more than just a streamlined check-in experience and gleaming new facilities to look forward to. The new Delta Sky Club at LAX, located on the departures level between T2 and T3, features premium design and awe-inspiring views and promises to offer an unparalleled lounge experience for customers with Club access.

“Planning for this Delta Sky Club began back in 2018 and every detail – from the seating to the food and beverage offerings to the premium design – was selected to create a one-of-a-kind experience for guests,” said Claude Roussel, Managing Director – Delta Sky Club.  “Whether guests visit the new Delta Sky Club to dine, work or simply enjoy the views, they’ll find much to love in this world-class lounge for a world-class airport.”

At over 30,000 square feet, the Delta Sky Club at LAX Sky Way is one of the largest in the Delta network, with ample space for guests to retreat, relax and recharge.

The journey begins in the majestic downstairs lobby, where guests can check themselves in at one of five self-service kiosk stations. These kiosks are designed for ease of use and will speed up Club access for guests. (The larger of the two Delta Sky Clubs on T2 will remain open; with both Clubs operational, approximately 800 guests will be able to enjoy the lounges simultaneously.)

Once checked in, guests will ascend the monumental staircase or escalators, passing beneath dazzling ceiling fixtures modeled after ocean waves before arriving at the custom wood-screened area that marks the Club’s entrance.

The lounge is outfitted with seating options to accommodate a wide variety of travelers, including private phone booths for quiet work and theater-style seating for viewing the media wall. Club restroom amenities have been optimized for guest comfort and privacy and include a nursing room, oversized family restrooms and eight spacious showers managed via a virtual queuing system.

The Club includes a wide range of seating options. 

Spacious shower rooms are well appointed to meet guests’ needs. 

Throughout the Club are hidden gems designed to delight. One such gem is the Coffee Grotto, a nook that offers a glamorous peek into the ambience of Hollywood’s Golden Age with an exquisite mosaic  mural featuring glass tiles imported from Italy.

The Gallery at LAX features pieces curated through Delta Sky Club’s art program and include digital creations, sculpture and large-scale mixed media works featuring local L.A. artists.

The crown jewel of the Club is the Sky Deck, a year-round, all-weather terrace where guests can enjoy drinks from the premium bar and panoramic views of downtown Los Angeles and the Hollywood Hills.

The premium Club bar extends to the year-round outdoor Sky Deck. 

Delta reports a loss of $783 million in the first quarter

Delta Air Lines Airbus A330-941 N409DX (msn 1983) SEA (Michael B. Ing). Image: 956544.

Delta Air Lines reported financial results Wednesday for the March quarter 2022 and provided its outlook for the June quarter 2022.

“With a strong rebound in demand as omicron faded, we returned to profitability in the month of March, producing a solid adjusted operating margin of almost 10%. As our brand preference and demand momentum grow, we are successfully recapturing higher fuel prices, driving our outlook for a 12% to 14% adjusted operating margin and strong free cash flow in the June quarter,” said Ed Bastian, Delta’s Chief Executive Officer. “I would like to thank the Delta people, who once again enabled our best-in-class operational performance, provided an unmatched customer experience and continue to power our industry leadership each and every day.”

March Quarter 2022 Financial Results

  • Adjusted operating loss of $793 million excludes a net gain of $9 million.
  • Pre-tax loss of $1.2 billion with adjusted pre-tax loss of $1.0 billion, excluding a net expense of $164 million.
  • Adjusted operating revenue of $8.2 billion, which excludes third-party refinery sales, was 79% recovered versus March quarter 2019 on capacity that was 83% restored.
  • Total operating expense of $10.1 billion increased $679 million compared to the March quarter 2019.
  • Adjusted for costs primarily from third-party refinery sales, total operating expense of $9.0 billion decreased $400 million or 4% in the March quarter 2022 versus the comparable 2019 period.
  • Generated $1.8 billion of operating cash flow and $197 million of free cash flow, after investing $1.6 billion into the business, primarily related to aircraft purchases and modifications.
  • At the end of the March quarter, the company had $12.8 billion in liquidity, including cash and cash equivalents, short-term investments and undrawn revolving credit facilities.

June Quarter 2022 Outlook

2Q22 Forecast

Capacity 1

~84%

Total Revenue 1, 2

93% – 97%

CASM-Ex 1, 2

Up ~17%

Fuel Price ($/gal) 2, 3

$3.20 – $3.35

Operating Margin 2

12% – 14%

Gross Capital Expenditures 2

~$1.2 billion

Adjusted Net Debt 2

~$20 billion

1 Compared to June quarter 2019

2 Non-GAAP measure; Refer to Non-GAAP reconciliations for 2Q19 comparison figures

3 Fuel guidance based on prices as of April 8th  (Brent at $102, cracks at $30, $0.20 refinery contribution with RINS at $1.27)

Revenue Environment

“Delta is well-positioned to capitalize on robust consumer demand and an accelerating return of business and international travel. The strength of Delta’s brand has never been more evident with record-setting performance for co-brand card acquisitions, co-brand spend and SkyMiles acquisitions in March,” said Glen Hauenstein, Delta’s president. “In the June quarter, we are successfully recapturing higher fuel prices and expect our revenue recovery to accelerate to 93 to 97 percent with unit revenue up double digits compared to 2019.”

Adjusted operating revenue of $8.2 billion for the March quarter 2022 was 79 percent restored to March quarter 2019 levels, 5 points ahead of the mid-point of the company’s initial guidance. Compared to the March quarter 2019, total passenger revenue was 75 percent recovered on system capacity that was 83 percent restored.  Domestic passenger revenue was 83 percent recovered, and international passenger revenue was 54 percent restored in the March quarter.

Consumer demand accelerated through the quarter, highlighted by strong spring break performance.  As omicron faded, offices reopened and travel restrictions were lifted, resulting in an improvement in business travel demand and a stronger fare environment.

Revenue-related Highlights:

  • Unit revenue exceeds 2019 levels in March month for the first time in two years: March quarter adjusted total unit revenue (TRASM) was 5 percent lower than the same period in 2019. As demand improved, March month adjusted TRASM inflected to positive versus 2019, marking the first month of positive unit revenue versus 2019 since the start of the pandemic. This strength was led by premium revenue and diversified revenue streams, including loyalty and cargo.
  • Business travel recovery boosted by improvement in corporate: Domestic corporate sales* for the quarter were ~50 percent recovered, with March improving to ~70 percent versus 2019. International corporate sales for the quarter were ~35 percent recovered, with March improving to ~50 percent versus 2019. Internationally, Transatlantic improved the most as European countries reopened.
  • Premium cabin revenue recovery outpacing Main Cabin: Premium products continued to lead the recovery with Domestic premium revenue approximately 100 percent restored to 2019 levels in the month of March. Domestic and Latin premium product revenue recovery outpaced Main Cabin by approximately 10 points during the March quarter.
     
    *Corporate sales include tickets sold to corporate contracted customers, including tickets for travel during and beyond the referenced time period
  • American Express remuneration 25 percent higher than 2019 levels: American Express remuneration of $1.2 billion in the quarter was up 25 percent compared to March quarter 2019. Co-brand spend was up 35 percent compared to March quarter 2019, reflecting a significant increase in T&E spend, with air travel spend outpacing lodging in the month of March for the first time since 2019. Co-brand acquisitions were nearly 95 percent recovered compared to March quarter 2019.
  • Cargo strength continues with record revenue month in March: Cargo revenue was $289 million for the March quarter, a 51 percent increase compared to the same period in 2019 on strong demand and yields.

Cost Performance

“Thanks to the team’s hard work, we maintained a competitive cost structure in the March quarter amid a dynamic operating environment, an important driver of our financial recovery,” said Dan Janki, Delta’s chief financial officer.  “As demand continues to recover and we restore additional capacity in the second half of the year, we expect our non-fuel unit cost comparisons to 2019 will improve to up mid-single digits, keeping us within our full year non-fuel unit cost guidance range. Our intense focus on non-fuel costs will serve us well moving ahead as we scale the airline and better utilize our fleet and our facilities.”

Total adjusted operating expense of $9.0 billion in the March quarter 2022 increased 11 percent sequentially, driven by higher fuel prices and costs from the continued restoration of the airline. Adjusted fuel expense was $2.1 billion in the March quarter 2022. Adjusted fuel price of $2.79 per gallon was up 33 percent compared to the December quarter 2021 driven by higher market prices, including a 7¢ refinery contribution.

Adjusted non-fuel cost of $6.9 billion was up 6 percent sequentially. This was primarily driven by a normalization in maintenance expense. Compared to the March quarter of 2019, non-fuel unit costs (CASM-Ex) were 15 percent higher on 17 percent less capacity.

Balance Sheet, Cash and Liquidity

“During the March quarter we generated free cash flow, continued to pay down debt and finished the quarter with nearly $13 billion in liquidity,” Janki said. “Reducing debt is our top financial priority as we target investment-grade metrics and $15 billion of adjusted net debt by the end of 2024.”

At the end of the March quarter 2022, the company had total debt and finance lease obligations of $25.6 billion with adjusted net debt of $20.9 billion and a weighted average interest rate of 4.3 percent. During the quarter, the company repaid $1.4 billion of gross debt.

Operating cash flow during the March quarter 2022 was $1.8 billion. Free cash flow was $197 million for the quarter with $1.6 billion of gross capital expenditures reinvested in the business. The company’s Air Traffic Liability was $9.1 billion at March quarter-end, up $2.8 billion compared to the end of the December quarter and up $2.5 billion compared to the March quarter 2019.

Delta ended the March quarter with $12.8 billion in liquidity, including $2.9 billion in undrawn revolver capacity.

Fleet and Partner Updates

In the March quarter, Aeroméxico emerged from its bankruptcy proceedings and in connection with the consummation of the transaction, Delta now holds a 20 percent equity stake in the reorganized company. Delta will recognize the 20 percent share of Aeroméxico’s results under the equity accounting method within non-operating expense in the company’s income statement beginning in the June quarter.

As part of Delta’s fleet renewal initiatives, the company took delivery of its first A321neo aircraft at the end of March 2022 and expects to take delivery of 26 A321neos in total this year. The introduction of these next-generation aircraft to the fleet contributes to Delta’s 2022 goal of using at least 6 percent less fuel per available seat mile compared to 2019. In total, Delta has committed to purchase 155 A321neos through 2027.

Other Highlights from the March Quarter 2022

Culture and People

  • Awarded a special profit-sharing payment of $1,250 to eligible employees in appreciation for extraordinary efforts resulting in a profitable second half of 2021
  • Announced a 4 percent base pay increase for eligible employees worldwide, effective May 1, 2022
  • Recognized by Glassdoor as one of its Best Places to Work for a 6th year in a row. Delta was the highest-ranking U.S. airline on the list and ranked No. 18 on the 2022 list of 100 large companies
  • Honored by Fortune as one of the World’s Most Admired Companies for the 9th year in a row, and ranked higher than any other airline on the list
  • Hosted celebrations with employees and family of Team USA Olympic and Paralympic athletes traveling on Delta planes to and from the 2022 Winter Olympic Games in Beijing

Customer Experience and Loyalty

  • Ranked No. 1 U.S. airline by the Wall Street Journal, including the best performance in on-time arrivals, completion factor, preventing extreme delays and the lowest levels of U.S. DOT complaints
  • Unveiled major airport infrastructure milestones at Delta’s Los Angeles and Seattle global hubs, as part of a $12 billion, decade-long effort to modernize and elevate the customer journey
  • Increased flexibility by extending ticket validity through year-end 2023 and rolling over all Medallion Qualification Miles from 2021 to 2022
  • Enhanced in-flight experience with the return of hot meals on flights over 900 miles in First Class, and introduced plant-based and vegetarian menu items
  • Reintroduced and refreshed Delta One services with multi-step, three-course meal service, more pre-departure beverage options, new cocktail bites and more dessert options
  • Announced summer service schedule to Europe, with more than 500 weekly flights to Europe, including new flights between New York-JFK and StockholmSalt Lake City and LondonHeathrow and restarting service from New York-JFK to ZurichBrusselsEdinburghCopenhagen and Prague

Environmental, Social and Governance

  • Released Diversity, Equity and Inclusion report outlining progress against the company’s commitments to advancing racial justice and diversity within its business
  • Published a Climate Lobbying Report detailing global advocacy activities and policy engagements that support and complement Delta’s Paris Agreement-aligned climate goals
  • Expanded partnership with sustainable aviation fuel (SAF) maker Gevo to increase supply of SAF and bring Delta closer to the goal of fueling 10 percent of its airline operation with SAF by the end of 2030
  • Announced collaboration with Airbus on industry-leading research to accelerate the development of hydrogen-powered aircraft
  • Created first Propel Collegiate Pilot Career Path Program with Hampton University, the airline’s first such partnership with a historically Black university
  • Contributed $1 million to the American Red Cross and Global Red Cross Movement in support of humanitarian relief efforts in Ukraine
  • Launched new, more sustainable onboard products; together the new products are expected to reduce single-use plastic onboard by approximately 4.9 million pounds annually

March Quarter Results

March quarter results have been adjusted primarily for the unrealized losses on investments, loss on extinguishment of debt and third-party refinery sales as described in the reconciliations in Note A.

GAAP

$ Change

% Change

($ in millions except per share and unit costs)

1Q22

1Q19

Operating (loss)/income

(783)

1,020

(1,803)

NM

Pre-tax (loss)/income

(1,200)

946

(2,146)

NM

Net (loss)/income

(940)

730

(1,670)

NM

(Loss)/diluted earnings per share

(1.48)

1.09

(2.57)

NM

Operating revenue

9,348

10,472

(1,124)

(11) %

Total revenue per available seat mile (TRASM) (cents)

18.04

16.78

1.26

8 %

Operating expense

10,131

9,452

679

7 %

Operating cash flow

1,771

1,942

(171)

(9) %

Capital expenditures

1,766

1,360

406

30 %

Cost per available seat mile (CASM) (cents)

19.56

15.14

4.42

29 %

Fuel expense

2,092

1,978

114

6 %

Average fuel price per gallon

2.79

2.06

0.73

35 %

Total debt and finance lease obligations

25,557

10,764

14,793

NM

Adjusted

$ Change

% Change

($ in millions except per share and unit costs)

1Q22

1Q19

Operating (loss)/income

(793)

1,026

(1,819)

NM

Pre-tax (loss)/income

(1,037)

831

(1,868)

NM

Net (loss)/income

(784)

639

(1,423)

NM

(Loss)/diluted earnings per share

(1.23)

0.96

(2.19)

NM

Operating revenue

8,161

10,381

(2,219)

(21) %

TRASM (cents)

15.75

16.63

(0.88)

(5) %

Operating expense

8,954

9,354

(400)

(4) %

Free cash flow

197

751

(553)

(74) %

Gross capital expenditures

1,565

1,511

54

4 %

Non-fuel cost

6,858

7,171

(313)

(4) %

Consolidated unit cost (CASM-Ex) (cents)

13.24

11.49

1.75

15 %

Fuel expense

2,097

1,963

133

7 %

Average fuel price per gallon

2.79

2.04

0.75

37 %

Adjusted net debt

20,863

10,198

10,664

NM

Top Copyright Photo: Delta Air Lines Airbus A330-941 N409DX (msn 1983) SEA (Michael B. Ing). Image: 956544.

Delta aircraft slide show (Airbus):

Delta aircraft photo gallery (Airbus):

Delta Air Lines and LAWA celebrate the opening of the new central headhouse connecting Terminals 2 and 3 at LAX

On March 30, 2022, STV joined Delta Air Lines and Los Angeles World Airports to celebrate the official opening of the new central headhouse connecting Terminals 2 and 3 at Los Angeles International Airport (LAX). The ribbon-cutting ceremony marked the completion of phase 1 of the Delta Sky Way at LAX program. STV, in joint venture with Satterfield & Pontikes Construction, is performing program and project management, baggage handling system management, scheduling, financial controls, change and contracts management, and tenant move management services for the program: a $2+ billion initiative that will enhance terminals 2 and 3 of LAX ahead of the 2028 Olympic and Paralympic Games in Los Angeles.

L to R: STV Project Director Bruno Piana, Satterfield & Pontikes Construction President Clay Morel and Executive Vice President Frank Roetzel, STV Senior Vice President and National Aviation Practice Lead Joe Thompson

Delta’s new Airbus A321neo debuts on Boston routes beginning in May 2022

Delta Air Lines’ customers will soon begin seeing the first routes to feature the airline’s new Airbus A321neo aircraft. The experience-rich, fuel-efficient narrowbody jet arrived in Atlanta last week, and beginning tomorrow, customers may purchase tickets on the first flights the aircraft is designated to operate.

A321neo-operated flights are set to depart from Delta’s hub at Boston Logan International, bound for San Francisco (SFO), Seattle/Tacoma (SEA), San Diego (SAN) and Denver (DEN). The new aircraft will first depart for San Francisco on May 20 and then debut on existing flights to Seattle beginning August 11.

Delta will continue to take delivery of additional A321neos through the fall, and those new aircraft will also serve San Diego and Denver from Boston (new routes that launch July 11) starting August 20.

The aircraft’s comfortable cabin configuration features thoughtful touches throughout, including a new, domestic First Class seat design with larger, improved privacy space, a sturdier tray table, and more stowage space for personal items, as well as enhanced memory-foam seat cushions in all cabins.

Customers can enjoy Delta’s industry-leading seatback entertainment on board, with the airline introducing an expanded library of content on new delivery A321neos with 50 percent more hit movies, TV shows and music than other aircraft in its fleet. Access to fast-streaming Wi-Fi and power ports are available at each seat, along with spacious overhead bins and state-of-the-art HEPA cabin air filtration systems throughout.

Delta’s newest fleet also helps to reinforce the company’s position as an industry leader in environmental sustainability. Powered by Pratt & Whitney GTF™ engines, the A321neo offers 20% better fuel efficiency over Delta’s current A321ceos.

Here is the complete schedule for the A321neo’s first flights:

Boston to San Francisco
BOS SFO 321neo Start Date
8:29 AM 12:35 PM May 20, 2022
12:00 PM 3:31 PM Sept. 12, 2022*
5:00 PM 9:15 PM May 20, 2022
San Francisco to Boston
SFO BOS 321neo Start Date
7:00 AM 3:41 PM Sept. 12, 2022*
1:45 PM 10:35 PM May 20, 2022
10:25 PM 7:14 AM May 20, 2022

*3rd trip is new, starting on Sept. 12, 2022

 

Boston to Seattle
BOS SEA 321neo Start Date
7:05 AM 10:35 AM Sept. 20, 2022
11:30 AM 2:45 PM Oct. 20, 2022
6:20 PM 9:38 PM Aug. 11, 2022
Seattle to Boston
SEA BOS 321neo Start Date
7:20 AM 3:49 PM Aug. 11, 2022
3:35 PM 11:57 PM Oct. 20, 2022
11:05 PM 7:25 AM Sept. 20, 2022

 

Boston to San Diego
BOS SAN 321neo Start Date
4:45 PM 8:08 PM Aug. 20, 2022*
San Diego to Boston
SAN BOS 321neo Start Date
9:45 PM 6:35 AM Aug. 20, 2022*

*New route starting July 11, 2022; will operate on A321neo starting August 20

 

Boston to Denver
BOS DEN 321neo Start Date
7:10 AM 9:52 AM Aug. 20, 2022*
Denver to Boston
DEN BOS 321neo Start Date
11:02 AM 5:07 PM Aug. 20, 2022*

*New route starting July 11, 2022; will operate on A321neo starting August 20

 

Delta, Los Angeles World Airports unveil first major phase of Delta Sky Way at LAX

Delta Air Lines and Los Angeles World Airports celebrated the completion of the first major phase of the Delta Sky Way at LAX – a joint $2.3 billion investment (includes both LAWA and Delta’s direct investments) to modernize and upgrade one of the airline’s key global hubs. Phase one of this multi-year terminal transformation project kicks off the launch of Delta’s decade-long, $12 billion investment in airport hubs from coast to coast, cementing the airline’s commitment to transform the travel experience in the air and on the ground.

Read the full story with photos:

https://news.delta.com/consolidated-terminal-new-sky-club-and-a-sustainability-focus

Delta takes delivery of its first Airbus A321neo

Delta Air Lines marked the latest milestone in its fleet renewal and expansion efforts with the first delivery of its newest narrowbody, the Airbus A321neo, on Wednesday.

Delta expects to welcome 26 state-of-the-art A321neos to its fleet this year, with a total of 155 purchase commitments through 2027.

“By adding the latest and largest Airbus single-aisle aircraft to their fleet, the team at Delta Air Lines continues to demonstrate its priority for operational efficiency while pleasing their customers with the most spacious single-aisle cabin in the sky,” said Christian Scherer, Airbus Chief Commercial Officer and Head of Airbus International.

 

The 194-seat airplane will include 20 domestic First Class seats, 42 Delta Comfort+ seats and 132 Main Cabin seats, all with memory-foam cushioning for improved customer comfort. The new domestic First Class seat features more privacy, workspace and storage. The comfortable interior features thoughtful touches throughout, and all customers will enjoy Delta’s wireless in-flight entertainment system at every seat, spacious overhead bins and access to fast-streaming Wi-Fi and power ports.

A321 neo seats, Back Cabin view

Delta is accelerating its vision to transform travel into a more personalized, seamless and premium experience that’s better for our customers, their journeys, and our world. From flying new, state-of-the-art aircraft to offering thoughtful products and services onboard to opening the airports of the future, Delta is elevating the customer experience and building loyalty through best-in-class service and investments across the travel ribbon.

A customer enjoys some of Delta's in-flight wellness offerings.

While today’s delivery signals a new chapter, the A321neo complements an already extensive fleet of A321ceos. Once all of the A321neo orders are fulfilled, Delta’s A321 family will grow to 282 aircraft. The A321neo will be manufactured at the same facilities in Mobile, Alabama, and Hamburg, Germany, where the A321ceos have been built.

After Delta’s Technical Operations teams prepare the new models for service, Delta’s first A321neo is scheduled to enter into service in May.

 

Video:

Boeing in talks for landmark Delta MAX order

Is Delta Air Lines ready to become a Boeing 737 customer?

From Reuters:

“Boeing is edging towards a landmark order from Delta Air Lines for up to 100 of its 737 MAX 10 jets, a model it is battling in separate talks to get approved before year-end rule changes, people familiar with the matter said.”

Delta is adding over 510 weekly flights to Europe this summer

Delta Air Lines has made this announcement:

  • More than 510 weekly flights to Europe, including more from New York-JFK and Boston than any other carrier
  • Delta Premium Select offered on nearly every flight, giving customers access to 750,000 more seats in Delta’s three premium experiences vs. summer 2021*
  • More service to Amsterdam, London and Paris

Customers looking for summer adventures abroad will discover plenty of inspiration in Delta’s service offerings to Europe, which include more routes and destinations in 2022, along with more opportunities to indulge in Delta’s premium cabins with 143% more seats available to customers vs. summer 2021.

“Delta has been focused on building back our network to give customers easy, convenient access to wherever they want to go, and we’re delivering on that promise with up to 74 daily flights to 21 European destinations from 10 U.S. gateways this summer,” said Joe Esposito, Delta’s S.V.P. – Network Planning. “We have also accelerated improvements to our aircraft so that customers can enjoy a more comfortable journey, including offering more seats than ever before in Delta Premium Select, which will be available on nearly every flight to Europe in the months ahead.”

The airline has already added flights to major cities across the Atlantic with more frequencies, returning routes and modernized, upgraded aircraft. The latest updates to Delta’s summer schedule include new flights between New York-JFK and Stockholm (ARN) starting June 1 and between Salt Lake City and London-Heathrow (LHR) beginning May 14.

Through Delta’s partnerships with Air France, KLM and Virgin Atlantic, customers can access nearly 200 more destinations throughout Europe, Africa, the Middle East and India from 19 U.S. cities.

MORE FLIGHTS FROM DELTA’S BIGGEST GLOBAL HUBS

  • As the largest trans-Atlantic carrier from New York-JFK and Boston, Delta will operate up to 27 daily flights to 20 European destinations from JFK, including restarting pre-COVID service to Zurich, Brussels, Edinburgh, Copenhagen and Prague.
  • In Boston, Delta will operate up to nine daily flights to nine trans-Atlantic destinations, offering nearly 5,000 more seats each week compared with summer 2019.
  • Delta is also the U.S. Southeast’s largest carrier, operating up to 17 daily flights from Atlanta to 14 trans-Atlantic destinations, including increased three-times-daily service to Amsterdam as well as to London and Rome to twice-daily.
  • Delta’s Midwest hubs in Detroit and Minneapolis will operate up to 14 daily nonstop flights to the airline’s global hubs in Amsterdam, London and Paris as well as daily service to Frankfurt, Munich and Reykjavík.
  • On the U.S. West Coast, the airline’s Seattle hub will operate twice-daily service to Amsterdam and once-daily service to London and Paris. Salt Lake City will offer a daily, nonstop flight to Delta’s three respective trans-Atlantic hubs. Delta will also return to daily Portland-to-Amsterdam service.

PREMIUM LEISURE TRAVEL ACCELERATES IN 2022

As international travel returns, Delta customers on nearly every flight to Europe will enjoy upgraded experiences on the airline’s refreshed Airbus A330** and Boeing 767-300 fleets, which now offer a consistent onboard experience with a choice of four experiences – Delta One or Delta One Suites, Delta Premium Select, Delta Comfort+ and Main Cabin. Both fleet types have also received additional upgrades like refreshed lavatories and new LED cabin lighting.

Delta Premium Select, the airline’s premium economy cabin, includes more space to relax and stretch out with a wider seat, deeper recline and an adjustable footrest and leg rest. Customers will watch Delta’s best-in-class seatback entertainment on larger screens while powering up their own devices with in-seat power and USB ports. They’ll also receive an upgraded amenity kit, noise-canceling headsets and a blanket and memory-foam pillow to help them arrive rested and refreshed. Customers can expect additional enhancements to the Delta Premium Select in-flight experience later this year.

Customers traveling in Delta One will enjoy refreshed amenities and services including: artisan-made Someone Somewhere amenity kits, soft and comfortable beddings made from recycled materials, more beverage options before takeoff, new cocktail bites, a chef-curated three-course meal and decadent desserts featuring a build-your-own ice cream sundae.

A MORE EFFORTLESS AND ENJOYABLE TRAVEL JOURNEY AWAITS

Delta FlyReady℠ – the airline’s digital dashboard solution that helps customers verify they’ve met their destination’s entry requirements prior to travel – was recently updated with an improved experience for customers traveling internationally. The update introduced a more personalized view of travel requirements at the customer’s destination, an all-new design with a more responsive and enhanced interface on mobile, and easier-to-use functionality, allowing customers to better manage their documents.

Delta is bringing its well-being commitment to life across the customer journey. From plant-based food options with Impossible Foods to a first-of-its-kind loyalty offer with Instacart to mindful in-flight entertainment with Peloton and Spotify, Delta is introducing more personalized and health-conscious moments at every step to ensure customers travel well.

Delta is outfitting nearly all its domestic mainline aircraft with Wi-Fi

Delta Air Lines has made this announcement:

Streaming your favorite content, finishing an important business presentation or shopping for the perfect gift shouldn’t be things you can only do from your sofa or your desk. That’s why Delta is outfitting nearly all its domestic mainline aircraft with Wi-Fi more like what you would find at home by the end of 2022.

“New Wi-Fi on Delta is faster and more reliable than ever before,” said Glenn Latta, Managing Director – In-Flight Connectivity. “We’ve put this connection through countless tests and scrutinized every detail to ensure customers are getting speed and reliability that exceeds their expectations.”

Since CEO Ed Bastian outlined Delta’s vision for the future of travel at CES 2020, connectivity has only become more important to customers. Even amid a global pandemic, the airline doubled down on making that vision a reality by investing in new technology on board that will unlock a new era of connected travel in the years ahead.

Delta’s Wi-Fi by the numbers

  • New Viasat Wi-Fi is on average up to twice as fast as service offered in 2019
  • More than 300 aircraft are equipped with fast-streaming Viasat Ka-Band Wi-Fi today, and a total of 500+ aircraft planned to offer it by the end of the year
  • 16.9M devices were connected, 200,000 flights flown and 427,000 hours spent browsing on Viasat-equipped aircraft alone since June 2021
  • All 127 A321ceos, 130 Boeing 737-900s and select 757-200 fleets outfitted in 2021, an average of 50 aircraft outfitted per month between June and December 2021
  • More than 50% of domestic enplanements are served by Viasat connectivity

“As we look for new ways to bring an at-home experience to more customers, we see personal device streaming as an ‘and’ for our customers who purchase Wi-Fi access, not an ‘or’,” said Ekrem Dimbiloglu, Managing Director – In-Flight Entertainment & Connectivity. “It’s why we recently added new partners like Spotify, HBO Max and Peloton to continue to enrich Delta Studio as a platform and offer even more of the content our customers love. And good news: they can expect to see more of this in 2022.”

Read on for three things to know about Delta’s fast and reliable Wi-Fi.

1. Connecting to Wi-Fi and Free Messaging is simple

Connecting to onboard Wi-Fi is easier than ever. Once onboard, customers can select the “DeltaWiFi.com” network in their device’s settings. After connecting, customers will be automatically directed to a landing page where Wi-Fi can be purchased. For a flat rate of $5 per flight customers can stay connected to streaming-quality speeds for the duration of their trip – from the plane pushback to park.

If you haven’t connected to onboard Wi-Fi in the past, save time with the Fly Delta app by pre-connecting to the “DeltaWifi.com” network directly prior to travel. The app will automatically remember you’ve connected previously, saving you time the next time you travel.

Customers can use their smartphones to stay connected to friends and family through iMessage, Facebook Messenger or WhatsApp at no extra charge with Free Messaging on all Wi-Fi-enabled routes.

2. Spot the decal to know if an aircraft is fast-streaming ready

Customers on Viasat-equipped routes should look for a decal on their plane’s exterior upon boarding (see below). Delta’s entire Airbus A321ceo, Boeing 757-200 and 737-900 aircraft are outfitted with the new Wi-Fi system as of January 2022.

Additional installations planned for 2022 include select aircraft from Delta’s Airbus A321neo, A220-300, A320ceo, A319 and Boeing 737-800 fleets – nearly all of Delta’s domestic mainline routes by the end of 2022. Keep an eye out for indicators during booking that will denote where “New Wi-Fi” is available.

3. Use an existing Wi-Fi subscription

The best way for frequent customers to access Wi-Fi onboard is through a subscription via Intelsat (formerly Gogo). Wi-Fi subscriptions purchased through Intelsat can be used on Viasat-enabled flights as well. With one subscription, customers can enjoy seamless access across all Wi-Fi enabled Delta routes.