Category Archives: Delta Air Lines

Delta engages Mayo Clinic experts to advise on making travel even safer

Delta Air Lines and Mayo Clinic, a global leader in serious and complex medical care, are deepening their relationship to provide additional safety and COVID-19 infection control measures for customers and employees. The collaboration is another significant step in Delta’s efforts to build upon its foundation of care and cleanliness, known as the Delta CareStandard, to mitigate the risk of transmitting COVID-19 during travel.

“There’s nothing more important than the health and safety of our people and our customers. As we continue adjusting our business to mitigate the risk of COVID-19 transmission, there’s no organization in the world better equipped than the Mayo Clinic to act as Delta’s medical advisor,” said Ed Bastian, CEO – Delta Air Lines. “The role Mayo will play in testing our employees and advising on safety practices at airports and work spaces will help deliver the additional layers of protection needed to safeguard our customers and employees.”

The Delta CareStandard layers of protection, along with other measures that protect employees, in part contributed to a significant decrease in the number of employees testing positive for COVID-19 between April and May. Since May, the number of employees testing positive is well below the national average. Delta is working closely with expert advisors at Mayo Clinic to review, enhance and continuously improve health and safety protocols.

“The health and safety of employees and customers continues to be our priority during this time of unprecedented uncertainty,” says Gianrico Farrugia, M.D., president and chief executive officer, Mayo Clinic. “Mayo Clinic’s expertise in infection prevention and control, as well as our research on COVID-19, provides us with expert insight to support Delta through advisory services, helping to implement best practices to mitigate the spread of COVID-19.”

Delta Air Lines will consult with Mayo Clinic on the following:

  • COVID-19 Testing for Full Delta Workforce – As one of the first Fortune 100 companies to embark on COVID-19 testing for its entire workforce, Delta views testing as a critical step in protecting the health and safety of employees and customers. Mayo Clinic Laboratories has designed Delta’s employee testing program, assisted in administering diagnostic and serology tests, and will analyze the findings to determine broader trends. Based on the findings, Mayo Clinic will provide recommendations to Delta’s existing policies and procedures, perform workforce risk assessments and review re-testing programs for the ongoing safety of Delta people.
  • Establish an Integrated Advisory Council – Comprised of professionals from both organizations, this executive team will meet frequently to review and assess Delta’s health and safety policies and procedures. Mayo Clinic will also provide Delta with ongoing clinical guidance to help mitigate the spread of COVID-19 through enhanced safety measures for employees. This council will be co-led by Rob Kight, senior vice president of Human Relations at Delta, and Henry Ting, M.D., chief value officer at Mayo Clinic, and William Morice II, M.D., Ph.D., president of Mayo Clinic Laboratories.
  • Customer Health Consulting – Working closely with Delta’s Customer Experience team under the guidance of Bill Lentsch, chief customer experience officer, Mayo Clinic will review and provide guidance on current customer-facing protocols and safeguards in place, and provide counsel on how to enhance these measures for optimal results. In addition, Mayo Clinic will advise Delta on best practices for customers regarding COVID-19 prevention, including the use of effective personal protective equipment, and guidance on how Delta can continue to provide a safe and clean travel experience.

“Satisfaction scores among Delta travelers have been at an all-time high during the pandemic, but as more customers return to travel, we understand they’ll need even greater assurances that Delta experiences are safe,” says Lentsch. “This is a journey with no finish line – and we know that more than three quarters of customers, when asked, share that regular employee testing will help boost their confidence in travel. This is the foundation upon which we will innovate and redefine future travel experiences that ensure we are delivering the safe experiences our customers expect and deserve.”

“Mayo Clinic has responded to the COVID-19 pandemic by developing innovations in molecular and antibody testing, therapies including convalescent plasma, and protocols and procedures to protect our staff and patients from the spread of infection,” says Dr. Ting. “We look forward to collaborating with Delta by using advanced analytics and ongoing testing innovations to help their passengers travel as safely as possible.”

Delta donates 1 million pounds of food (and counting) to communities around world

Delta Air Lines made this announcement:

The COVID-19 crisis has created a number of opportunities for Delta people to make a difference in the communities where we live and work. Since Delta has temporarily adjusted services on board and in Delta Sky Clubs, we have donated food and other provisions from warehouses around the globe to hospitals, schools, food banks and other organizations.

Total donations so far recently exceeded 1 million pounds, and the effort is still ongoing.

Elaine Schlaeger, Manager – Catering Operations, is one of many Delta people helping to distribute food to their local communities. “My daughter is a nurse in the New York Area Hospital, so this really hits home for me. Throughout this pandemic our healthcare workers are putting their lives at risk every day to save others,” said Elaine. “Being a part of a company that is helping healthcare workers and so many others in need around the world with food donations is really touching, and I am glad to be a part of it.”

Delta is donating food and beverages that would otherwise go unused and the number of donations increases each day. Delta is also donating food service items like utensils, bowls, napkins and packaging materials.

“We are so proud of our people who have seen the needs in communities around the world and acted with the resources Delta has to offer. That is what we like to call the Delta spirit,” said Allison Ausband, Senior Vice President – In-Flight Service. “Especially during the ongoing pandemic, we see our people going above and beyond the call of duty to serve others. One million pounds of food is astounding, and we will continue to give as long as we have resources to do so.”

Delta is working with longstanding U.S. partners including Feeding America, whose local organizations are distributing food to those in need. The airline has also developed new relationships with local organizations and chefs in communities seeing a significant need for food resources.

Internationally, Delta teams are similarly helping the communities in which they work, live and serve. In the Philippines, Delta donated more than 39,000 packs of snacks, 25,000 drinks, almost 5,000 packages of coffee and 600 packages of tea to COVID-19 frontline workers and first responders. Delta has also made donations in Senegal, South Africa, Brazil, Argentina, El Salvador, Peru, Japan, Greece, Spain, France, Netherlands and the U.K.

Donating food is one of many ways Delta teams are demonstrating the indomitable Delta spirit during the ongoing pandemic. In April, Delta started providing free flights to medical professionals on the front lines of the COVID-19 crisis. Delta TechOps and Delta Flight Products will also deliver up to 76 rapidly deployable pods to help military troops infected with COVID-19 return home. Additionally, Delta manufactured a total of 70,000 face shields to help protect hospital workers utilizing Delta’s wholly owned aircraft interiors subsidiary.

Delta to resume flights between the U.S. and China on June 25

Delta Air Lines will re-start service between Seattle/Tacoma and Shanghai-Pudong via Seoul-Incheon on June 25, 2020 operating twice per week.

From July and beyond, it will operate once-weekly flights from Seattle/Tacoma and Detroit, also via Incheon.

Delta is the first U.S. airline to re-connect the U.S. and China since the temporary suspension in February due to the outbreak of COVID-19.

The Shanghai Pudong-Seattle flights will be served with Delta’s Airbus A350 aircraft, bringing clean and safe services to customers.

Delta’s health and safety measures on the ground and in the air include:

  • Sanitizing all aircraft with electrostatic spraying before departure and extensive pre-flight disinfection of high-touch points throughout the aircraft interior.
  • Using state-of-the-art air circulation systems with HEPA filters that extract more than 99.99% of particles, including viruses.
  • Adjusting the boarding process to back-to-front, reducing the need for customers to pass one another.
  • Streamlining  on board food and beverage service and encouraging customers to pack their own food and non-alcoholic beverages to decrease touchpoints.
  • Giving customers and employees more space for safer travel by blocking middle seats, reducing the number of customers on each flight. For international flights, Delta is capping seating at 75% in Delta One suite, and 60% in Delta Premium Select and Main Cabin.
  • All customers are required to wear face coverings during travel, starting with check-in and across Delta touch points including Delta Sky Clubs, boarding gate areas, jet bridges and on board the aircraft for the duration of the flight – except during meal service. Complimentary face masks are available on request and hand sanitizer is provided at check-in counters and boarding area.

Customers are encouraged to check outbound/entry policies regarding COVID-19 testing and screening in China and the U.S.

The schedule for June, July and beyond:

Passenger service (June 25 – 30)

Route Flight Departure Arrival Operating Days Fleet
SEA-ICN-PVG 287 23:30 4:45 June 25-26 A350
PVG-ICN-SEA 288 9:15 7:15 June 27-28 A350

Passenger service (July 1 – Oct. 24)

Route Flight Departure Arrival Operating Days Fleet*
SEA-ICN-PVG 287 23:30 4:45 Thursdays A350
PVG-ICN-SEA 288 9:15 7:15 Saturdays A350

*Note: Transitions to A330-900 starting August 1.

 

Route Flight Departure Arrival Operating Days Fleet
DTW-ICN-PVG 283 19:00 00:15 Fridays A350
PVG-ICN-DTW 284 4:45 8:20 Sundays A350

RELATED: Delta’s July schedule can be found here.

Delta welcomes travelers back with layers of protection for safe travel

Delta Air Lines has released this statement:

During Delta’s annual shareholders meeting Thursday, CEO Ed Bastian shared details about the Delta CareStandard – the global airline’s commitment to a superior level of cleanliness, more space and safer service designed to ensure customers can travel with confidence. As a result of the airline’s comprehensive approach to health safety for customers and employees, the rate of positive COVID-19 cases among Delta’s global employees is nearly five times lower than the U.S. national average in May and during the first half of June 2020.

Customers can count on the following layers of protection across the Delta experience indefinitely:

Aircraft interiors sanitized before 100% of flights: Every flight. Every day. Everywhere. That’s Delta’s commitment to sanitizing aircraft interiors because customers tell us cleanliness, above all, is the most important factor they consider whether to return to travel. We use two proven disinfecting methods:

  • Using a high-grade electrostatic spray that seeks out and clings to surfaces, instantly killing viruses on contact. The spraying method allows the disinfectant to reach even the smallest nooks and crannies of an interiors like the corners of overhead bins. Electrostatic spray sanitization continues to be expanded to employee areas, gates, baggage claim, jet bridges and other common areas.
  • Wiping down surfaces customers care about most including tray tables, seat-back entertainment screens, seat belts, arm rests and more.

Cleaner air on board: Air onboard is recirculated every two to six minutes with fresh, outside air or through HEPA filters that extract more than 99.99% of particles, including viruses. These filters function similarly to filters used in hospital operating rooms, and Delta is committed to changing them out twice as often as recommended by the manufacturer.

Making it easy to keep your hands clean: One of the first things customers notice when entering any Delta airport space is that they’re never more than a few steps away from a hand sanitizing station. Delta is also providing each customer with sanitizing wipes or gel packs upon boarding and as part of snack bag service on board.

Cues for safe distance: From check-in lobby bag-drop lines to gate areas and jet bridges, Delta is providing spacing markers to make it easy to determine a safe distance from others in the area. We are also boarding customers 10 at a time starting at the back of the plane to reduce the instances of people passing one another in the aisle.  Additionally, customers will notice acrylic shields on all Delta counters to protect both customers and employees during ongoing interactions.

Additional layers of protection include those Delta will have in place for the foreseeable future, including:

Face masks are required for everyone: Delta has had a mask-wearing requirement in place since May for customers and employees because medical experts say that wearing a mask is one of the most important ways customers and employees can help prevent the spread of the virus while flying. It also provides a consistent layer of protection across all travel touchpoints. We take our mask requirement just as seriously as the non-negotiable requirements for customers to remain seated when taxiing or wearing a seat belt during take-off. That’s why those who don’t comply with crewmember or ambassador instruction to wear a face covering or follow other safety requirements risk future flight privileges with Delta.

Creating more space by limiting people on board: Delta has capped the number of people we’ll allow to book seats on our flights at 60% in the main cabin and 50% in First Class, while blocking the ability to select middle seats. We’re committed to this through Sept. 30, at which point we’ll re-evaluate. We’re doing all of this because medical experts recommend having space between each other in conjunction with wearing a mask as an important step in preventing the spread of COVID-19. Similarly, customers are telling us that having more space between travelers is one of the most important factors they consider when deciding to fly.

Care Kits provide customers travel safety essentials: Customers arriving at a Delta check-in area without a face mask will receive a complimentary care kit to comply with our mask requirement and individual hand sanitizer gel pouches. The kit also includes an information card that outlines the Delta CareStandard layers of protection. Bill Lentsch, Chief Customer Experience Officer said of the Care Kits: ​“Our survey data showed a clear desire for these kits and we have a bias toward action when we see new trends emerge.”

Testing employees before they go to work: In addition to temperature checks for all employees when they arrive at work, Delta has launched a program to test employees for COVID-19 – both the active virus and antibodies. We view this as a critical step in protecting employees, families, coworkers and customers that can help identify ill employees even if they are not exhibiting symptoms.

NEVER LETTING UP 

The Delta CareStandard is the foundation of cleanliness and care upon which the future Delta travel experience – one that brings joy back to travel – is being built. That’s why Delta launched the Global Cleanliness organization. This unique organization led by our VP of Global Cleanliness will continue innovating and elevating cleanliness so that Delta’s transformed standards remain just as high, if not higher, as more customers return to travel. This new division will bring the same focus and rigor through data, testing and tracking to cleanliness that Delta is known for in transforming customer expectations on tracking bags and on-time reliability. In doing so, our new standard of cleanliness is fast becoming an underpinning of the Delta culture.

KEEPING CUSTOMERS INFORMED WITH CUES TO CLEANLINESS

Delta is working to build customer confidence by making sure travelers are aware of what they can do to help reduce the spread of virus when traveling and confirming the layers of protection Delta has in place as they make their way across their journey with us.

  • Pre-flight emails: Customers receive an email in the days leading up to their flight with tips for travel including reminders about our face mask requirement and links to information about our Delta CareStandard so they can know what to expect before ever setting foot in the airport.
  • Fly Delta app reminder:  With more than 60% of customers using the Fly Delta app to check in, we’ve introduced a notification upon check in with links to our sanitization process, travel requirements and even TSA guidelines in case customers have questions on the go.
  • Aircraft sanitization notifications: Customers are notified through a push notification in the Fly Delta app and gate information displays when their aircraft has been sanitized and passed inspection by our teams.
  • Airport signage 
  • Care Kit information cards 
  • Gate and onboard announcements: Gate agents, pilots and flight attendants work together to announce milestones in the departure process like when the aircraft has been sanitized, and to encourage spacing between customers during the boarding and deplaning processes.

See the Delta CareStandard layers of protection for yourself!  

Delta launches Unique Global Cleanliness Division to drive long-term commitment to clean

Delta Air Lines has made this announcement:

Delta is establishing the airline’s first Global Cleanliness division – a new department within the Customer Experience organization dedicated to innovating and evolving our already-high cleanliness standards.

In the three months since the global pandemic dramatically impacted the world, teams across Delta quickly and effectively established a new standard of cleanliness for Delta, and our industry. This latest move is a unique way for the global carrier to continue bringing laser focus to cleanliness efforts as part of the layers of protection we are offering customers.

The cleanliness transformation that customers experience today it is the foundation upon which Delta’s future travel experience is being built for our customers to enjoy. Leading the organization is Mike Medeiros, vice president – Global Cleanliness.

Mike Medeiros, VP Seattle

“Mike has been a steadfast leader in our transformation and cleanliness focus to date, effectively working across teams to coordinate our massive efforts at scale,” said Bill Lentsch, Chief Customer Experience Officer. “This team will bring the same focus and rigor to cleanliness that we’re known for in transforming customer expectations for on-time, completion and baggage performance – so that customers can feel confident when choosing to fly with us.”

The Global Cleanliness organization will further develop and execute Delta’s cleanliness standards, methods and quality management to ensure a consistently safe and sanitized experience across our facilities and aircraft for employees and customers, alike.

“Nothing is more important than the health and safety of our colleagues and our customers,” Medeiros added. “I’m looking forward to innovating our processes and elevating our standards so that every customer, every flight feels confident in their choice to fly with Delta.”

Delta will block middle-seat selection, cap cabin seating through Sept. 30

Delta Air Lines has made this announcement:

Delta is extending our commitment to make more space for safer travel by continuing to block the selection of middle seats and capping seating in every cabin through Sept. 30, 2020.

“Reducing the overall number of customers on every aircraft across the fleet is one of the most important steps we can take to ensure a safe experience for our customers and people,” said Chief Customer Experience Officer Bill Lentsch. “Delta is offering the highest standards in safety and cleanliness so we’re ready for customers when they’re ready to fly again.”

Here’s the latest:

  • We are extending our seating caps: Through Sept. 30, Delta will ensure more space for customers on all aircraft by capping seating at 50% in First Class; 60% in Main Cabin, Delta Comfort+, and Delta Premium Select; and 75% in Delta One to reduce the total number of customers on board.
  • We continue to block middle seats: Through Sept. 30, all middle seats will continue to be shown as unavailable or not assignable when selecting seats via the Fly Delta app or online. We’ll also continue to block the selection of some aisle seats in aircraft with 2×2 seating configurations.
  • We are restarting automatic Medallion upgrades: Starting June 10, we are resuming automatic, advance Medallion Complimentary Upgrades to Delta One (domestic U.S.), First Class and Delta Comfort+ –  which were previously being managed at the gate –  subject to availability and as permitted by the seat caps.
  • We are adding flying where we are full: On routes where increasing customer demand is driving flight loads closer to our caps, we will look for opportunities to upsize to a larger aircraft type or add more flying.

As we’ve done throughout the COVID-19 pandemic, we will continue to evaluate our practices to ensure we are meeting the needs of our customers.

From check-in to baggage claim, Delta is delivering a safer travel experience with measures that include:

  • Requiring customers and employees to wear face coverings throughout the travel journey to ensure an extra layer of protection.
  • Installing plexiglass shields at all Delta check-in counters, in Delta Sky Clubs and at gate counters across the globe.
  • Adding social distance markers in check-in lobbies, Delta Sky Club check-in areas, at the gate and down the jetbridge to encourage customers to stand apart. Our employees and messaging throughout the airport are reminding customers to keep space, too.
  • Wiping down our check-in lobbies, self-service kiosks, gate counters and baggage claims many times throughout the day. And by summer, our teams will be using electrostatic spraying in all airports Delta serves in the U.S. – the same measure used on every Delta flight prior to boarding. We have also started electrostatic spraying at TSA checkpoints in key markets and are working with the TSA to provide electrostatic spraying at all checkpoints in the airports Delta serves.
  • Using state-of-the-art air circulation systems with industrial-grade HEPA filters on many Delta aircraft that extract more than 99.99% of particles, including viruses.
  • Boarding all flights from back to front, reducing the instances of customers passing by one another to reach their seats.
  • Streamlining  onboard food and beverage service on all flights and encouraging customers to pack their own food and non-alcoholic beverages to decrease physical touch points.
  • Providing supplies directly to customers when available, including  hand sanitizers, care kits  and other protective equipment to minimize the spread of COVID-19.
  • Continuing to work with health experts, partners and healthcare industry leaders on best practices.

Change-fee waiver extended through June 30

While Delta is redefining the industry standard of clean and making more space on board for customers, we’re also continuing to offer added flexibility if travel plans change. That’s why we’re extending our change-fee waiver for new flights purchased through June 30, providing customers the option to change their plans without a fee for a year from the date of purchase. And keep in mind: this waiver also applies to award tickets and redeposit fees.

Delta retires the MD-88 and MD-90 ‘Mad Dogs’

Delta Air Lines made this announcement:

Today, June 2, June 2, Delta’s MD-88s and MD-90s will fly their final scheduled flights before heading to Blytheville, Ark., for their well-deserved retirement. For more than three decades in the case of the MD-88s, these aircraft served as steady workhorses for the domestic network. They also played significant roles during some of Delta’s challenging moments, as well as periods of success for the airline.

Even now, the MD-88 and MD-90 retirement marks a special moment in time for Delta, as the airline looks to evolve into a stronger, better, more nimble company amid the COVID-19 pandemic.

The final MD-90 flight—aptly numbered DL90—will arrive in Atlanta from Houston at approximately 9 a.m. The final MD-88 flight, DL88, will from arrive from Washington-Dulles at 10 a.m.

Delta is the last U.S. passenger airline to operate these aircraft, whose history will never be forgotten. At our peak, Delta operated a fleet of 185 “Mad Dog” jets that flew roughly 900 daily flights. Read on for a snapshot of both aircraft, which have carried millions of Delta customers during their operating lifespan.

Above Photos: @diecastryan, @Drew_Fellers_Studios.

FUN MD-88 FACTS

  • Delta placed its initial order for 30 MD-88s, often called “Mad Dogs,” in January 1986 with options for 50 more. Eight of the planes were delivered as model MD-82, the forerunner to the MD-88 and later modified by Delta to the more advanced flight deck of the MD-88 configuration.
  • The MD-88 first entered the Delta fleet  in January 1988, serving Austin, Birmingham, Cincinnati, Jackson, Dallas/Ft. Worth, Houston, Oklahoma City, Little Rock, Shreveport and Washington, D.C. The final MD-88 was delivered in December 1993.
  • Developed from the original  Douglas DC-9, the 149-seat MD-88 had twice the passenger capacity of the first version, and modernized engines and avionics. The aircraft’s updated “glass cockpit” boasted digital displays powered by cathode ray tubes was advanced at the time. It also featured aerodynamics improvements found on the earlier MD-82, including a redesigned tail cone.
  • The aircraft also had a 22-inch wide aisle in the coach cabin and handrails along the edge of the overhead bins to offer additional comfort and safety for customers and crews moving through the cabin.
  • As of February this year, prior to the coronavirus-driven fleet reduction, there were 47 MD-88s operating.
  • The MD-88 served a number of special missions during its time at Delta. Just last year, as hurricanes devastated parts of the Bahamas, the MD-88 was used on a humanitarian mission to bring supplies and evacuate residents off the islands, as the flight crew recounted in this NPR interview.

FUN MD-90 FACTS

  • Delta was the  launch customer  for the 158-seat MD-90, which entered commercial service in April 1995 between Dallas and Reno. Some of the first cities scheduled for MD-90 service included Dallas/Fort Worth, Atlanta, Nashville, Newark, Reno and Jackson.
  • As the MD-88’s successor, the MD-90 improved Delta’s cost performance by saving fuel and carrying larger loads while minimizing environmental impact through less noise and reduced emissions. The aircraft offered Delta flexibility to provide passenger and cargo services in a wide variety of operating environments since the aircraft performed very well at hot and high-altitude airports, making it possible for Delta to schedule the aircraft for operations throughout North America—for short-haul and longer routes.
  • Delta initially purchased the MD-90 to replace its  Boeing 727’s, but when McDonnell Douglas was bought by Boeing in 1997, Delta canceled the rest of its MD-90s and began purchasing the Boeing  737-800. Post-bankruptcy, Delta expanded the MD-90 fleet between 2009 and 2013 when it purchased and refurbished 49 used MD-90s. The addition of these aircraft  helped Delta rebound after bankruptcy.
  • As of February, prior to the coronavirus-driven fleet reduction, there were 29 MD-90s operating.

For the record, MD-88 N900DE operated flight DL88 from IAD to ATL and MD-90 N925DN operated flight DL90 from IAG to ATL.

More from CNN on the last flights.

Videos:

https://news.delta.com/true-workhorse-delta-air-lines-32-years-delta-people-reflect-history-mad-dogs-0

Historic Photos:

Delta Air Lines McDonnell Douglas MD-88 N992DL (msn 53344) COS (Bruce Drum). Image: 102681.

Above Copyright Photo: Delta Air Lines McDonnell Douglas MD-88 N992DL (msn 53344) COS (Bruce Drum). Image: 102681.

Delta Air Lines McDonnell Douglas MD-90-30 N905DA (msn 53385) MIA (Bruce Drum). Image: 100298.

Above Copyright Photo: Delta Air Lines McDonnell Douglas MD-90-30 N905DA (msn 53385) MIA (Bruce Drum). Image: 100298.

Delta historic aircraft slide show:

 

Delta sets the retirement date for the MD-88 and MD-90 fleets

Photo: Delta Air Lines.

Delta Air Lines has made this announcement:

Delta’s McDonnell Douglas MD-88s and MD-90s will depart on their last scheduled revenue flights on June 2, 2020 as Delta officially retires the “Mad Dog” jets from the fleet.

Delta Air Lines McDonnell Douglas MD-88 N994DL (msn 53346) JFK (Fred Freketic). Image: 950150.

Above Copyright Photo: Delta Air Lines McDonnell Douglas MD-88 N994DL (msn 53346) JFK (Fred Freketic). Image: 950150.

In a nod to the T-tail jet’s name, Delta flight 88, a McDonnell Douglas MD-88, will depart on its last scheduled revenue flight on the morning of Tuesday, June 2, 2020 from Washington-Dulles International Airport to our hub in Atlanta.

Earlier that same morning, Delta flight 90, operated by an MD-90 aircraft, will fly from Bush Intercontinental Airport in Houston to ATL.

For the MD-90, the final flight will arrive from Houston (IAH) at Atlanta at 8:58 a.m. while the final MD-88 will arrive from Washington (Dulles), DC at ATL at 10:00 a.m.

Delta Air Lines McDonnell Douglas MD-90-30 N905DA (msn 53385) MIA (Bruce Drum). Image: 100298.

Above Copyright Photo: The MD-90-30 in the original 2000 livery: Delta Air Lines McDonnell Douglas MD-90-30 N905DA (msn 53385) MIA (Bruce Drum). Image: 100298.

Once on the ground in Atlanta, the aircraft will join several other MD-88s and MD-90s as they fly to Blytheville, Arkansas, where they will be officially retired from the fleet.

Last month Delta announced its plans to retire the MD-88 and MD-90 fleet earlier than previously planned due to the COVID-19 pandemic’s impact on travel demand.

Delta has been able to react quickly to the COVID-19 crisis by parking aircraft and considering early retirements of older, less efficient airplanes. Delta continues to evaluate its broader fleet plan and will consider additional aircraft retirements to focus on a modern, simpler fleet going forward.

Delta aircraft slide show:

Delta-designed airport lobby and gate safety barriers on the way

Delta Air Lines has made this announcement:

To add another layer of safety at airports for Delta customers and our people, Delta turned to its Delta Flight Products subsidiary to design and manufacture a custom plexiglass safety barrier especially for airport check-in lobbies, departure gates and Delta Sky Club counters.

The Delta Flight Products team quickly created a thoughtful design, worked with Airport Customer Service teams to test installation at Delta’s Atlanta Hub and is now manufacturing up to 150 ​barriers every day.

“This is yet another testament to Delta’s nimbleness, ingenuity and our relentless commitment to keeping our people and our customers safe in our airports as we all manage the impact of the ongoing pandemic,” said Eric Phillips, Delta’s Senior Vice President – Airport Customer Service and Cargo. “We appreciate the agility of our Delta Flight Products colleagues to so quickly and expertly produce these safety barriers, which will add another level of safety as our customers check-in, visit a Delta Sky Club and board their flight.”

Full outfitting of the safety barriers at all check-in lobbies and departure gates is expected at Delta’s U.S. hub airports by June 1 and at all U.S. locations in the weeks following. Delta Sky Club installations are expected to be complete this summer and Delta also intends to install at airports outside the U.S. in the weeks ahead.

Delta has committed to its new clean standards for the long term, during the COVID-19 crisis and beyond, bringing the same rigor to cleanliness that it used to redefine industry on-time expectations for customers.

Delta Flight Products has quickly shifted its industrial manufacturing capabilities during the pandemic to create face shields for medical professionals and worked with Delta TechOps to produce a military transport pod for the U.S. Air Force.

Delivering on Delta’s New Standard of Clean  

Delta will continue evaluating our practices and new opportunities to support personal safety. Requiring customers and employees to wear face coverings throughout their journey is one of many steps Delta has taken to protect their health and safety, while providing an essential service to the communities we continue to serve. These efforts and our new standard of clean include:

  • ​Expanding electrostatic sanitizing spraying – to all aircraft and adopting extensive pre-flight cleaning practices that disinfect high-touch areas – on top of existing cleaning measures and the use of state-of-the-art air circulation systems with HEPA filters that extract more than more than 99.99% of particles, including coronaviruses, on most Delta aircraft and circulating 100% fresh external air on all other Delta aircraft.
  • Taking steps to give customers and employees more space for safer travel on the ground and in the air by blocking middle seats, reducing the number of customers on each flight and pausing automatic Medallion Complimentary Upgrades
  • Adjusting the boarding process to encourage more space for safer travel by boarding all flights from back-to-front — reducing the instances of customers needing to pass by one another to reach their seats
  • Streamlining onboard food and beverage service on all flights and encouraging customers to pack their own food and beverages to decrease touch points
  • Providing supplies directly to customers when available, including hand sanitizers, amenity kits and other protective equipment to minimize the spread of COVID-19 and other viruses
  • Connecting with health experts, partners and healthcare industry leaders on best practices

Delta’s summer schedule is 85 percent smaller than last year, with reductions of 80 percent in U.S. domestic capacity and 90 percent internationally

Delta Air Lines has made this announcement:

Delta’s summer schedule continues to be shaped by customer demand, CDC guidelines and government travel regulations. While the June schedule is significantly reduced in comparison to last year, customers will see the return of several major routes, both U.S. domestic and international, which were previously suspended due to the COVID-19 pandemic.

Customers traveling with Delta can feel confident in a safe flying experience. In addition to requiring customers and employees to wear face coveringsthroughout the travel journey, Delta has implemented policies like capping seating between 50 and 60 percent to ensure customer spacing on all aircraft, elevated its cleaning measures to deliver a new standard of clean, and streamlined its in-flight services to decrease touch points on board. Customers also have added flexibility if they need to change their plans.

Here’s a snapshot of where Delta is planning to fly in June. This schedule, including routes and frequency, remains subject to change due to the evolving nature of COVID-19. This page may be updated.


U.S. DOMESTIC

Ensuring connectivity for customers with critical travel needs, Delta continues to provide flights to all U.S. hubs and top markets, though frequency is significantly reduced. While Delta has temporarily consolidated operations in some markets served by multiple airports, the airline is adding more flights to its June schedule in comparison to May, primarily in Atlanta, New York and between hubs.

CANADA​

  • Detroit to Montreal (daily)
  • Detroit to Ottawa (daily)
  • Detroit to Toronto (daily)
  • Minneapolis to Calgary (daily)
  • Minneapolis to Edmonton (daily)
  • Minneapolis to Winnipeg (daily)
  • New York-JFK to Toronto (daily)
  • Seattle to Vancouver (daily)

LATIN AMERICA & CARIBBEAN
Caribbean

 

  • Atlanta to Aruba (less than daily service restarts in second half of June)
  • Atlanta to Bermuda (less than daily)
  • Atlanta to Bonaire (Saturday only service restarts in second half of June)
  • Atlanta to Kingston, Jamaica (less than daily)
  • Atlanta to Montego Bay, Jamaica (daily)
  • Atlanta to Nassau, Bahamas (daily)
  • Atlanta to Providenciales, Turks and Caicos Islands (less than daily)
  • Atlanta to Punta Cana, Dominican Republic (less than daily)
  • Atlanta to San Juan, Puerto Rico (less than daily)
  • Atlanta to St. Croix (Saturday only)
  • Atlanta to St. Lucia (less than daily)
  • Atlanta to St. Maarten (less than daily)
  • Atlanta to St. Thomas (less than daily)
  • New York-JFK to Santiago, Dominican Republic (less than daily)
  • New York-JFK to San Juan, Puerto Rico (less than daily)
  • New York-JFK to Santo Domingo, Dominican Republic (less than daily)​

Central America

  • Atlanta to Liberia, Costa Rica (less than daily service restarts in second half of June)
  • Atlanta to Panama City, Panama (less than daily)
  • Atlanta to San José, Costa Rica (less than daily service restarts in second half of June)
  • Atlanta to San Pedro Sula, Honduras (less than daily)
  • Atlanta to San Salvador, El Salvador (less than daily)​

Mexico

  • Atlanta to Cancun (daily)
  • Atlanta to Mexico City (daily)
  • Detroit to Mexico City (less than daily)
  • Los Angeles to Los Cabos (less than daily)
  • Los Angeles to Puerto Vallarta (less than daily)
  • Salt Lake City to Mexico City (daily)​

South America​

  • Atlanta to Bogotá, Colombia (less than daily)
  • Atlanta to São Paulo, Brazil (less than daily)

TRANS-ATLANTIC

 

  • Atlanta to Amsterdam (daily)
  • Atlanta to Frankfurt (less than daily)
  • Atlanta to Lagos (less than daily*)
  • Atlanta to Paris-Charles De Gaulle (less than daily)
  • Detroit to Amsterdam (daily)
  • Detroit to London-Heathrow (less than daily)
  • New York-JFK to Amsterdam (less than daily)
  • New York-JFK to Paris-Charles De Gaulle (less than daily)
  • New York-JFK to Tel Aviv (less than daily)​

*Delta’s restart of service to Nigeria is subject to foreign government approval.

Delta’s Frankfurt and London flights also double as scheduled cargo service. Learn more.

 

TRANS-PACIFIC

  • Detroit to Seoul-Incheon (daily)
  • Detroit to Shanghai (daily*)
  • Seattle to Seoul-Incheon (less than daily)
  • Seattle to Shanghai (daily*)
  • ​Seattle to Tokyo-Haneda (less than daily)

 

*Delta’s restart of passenger flights to China is subject to government approval. We will also operate cargo-only scheduled service from Shanghai to Atlanta and Los Angeles.

Delta’s second quarter schedule is 85 percent smaller than last year, with reductions of 80 percent in U.S. domestic capacity and 90 percent internationally.

Delta’s May schedule can be viewed here. We will continue evaluating the remainder of our summer service and adjust as needed.​

Delta Air Lines aircraft photo gallery (Airbus):