Category Archives: American Airlines

American Airlines successfully consolidates operations into New York LaGuardia’s Terminal B

American Airlines issued this statement on December 9, 2017:

American Airlines customers can now enjoy an improved experience at New York’s LaGuardia Airport (LGA). Beginning on December 9, 2017 all American flights are operating out of Terminal B. This consolidated operation means all customers will check in at Terminal B, and American will operate flights from each of the terminal’s four concourses.

To ensure smooth travels for customers, American’s customer assistance representatives will be stationed throughout Terminal B, as well as in American’s previous space in Terminal C, to guide customers and answer questions.

Map: American Airlines.

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Snowball Express and American Airlines bring holiday cheer to Gold Star Families

American Airlines has made this announcement:

On Saturday, Dec. 9, nearly 1,000 American Airlines team member volunteers will bring more than 1,600 children and spouses of fallen service men and women to Dallas-Fort Worth for five days of fun and fellowship at the 12th annual Snowball Express celebration.

 

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Upon arrival at Dallas Fort Worth International Airport (DFW), families will be welcomed by American team member volunteers. During their visit, families will experience a Walk of Gratitude on Sunday, Dec. 10, at the Fort Worth Stockyards to honor their sacrifice. Later in the week, they’ll enjoy a “knight” of jousting fun at Medieval Times, a private concert by Academy Award-nominated actor Gary Sinise and the Lt. Dan Band and much more.

 

“The holiday season is an extremely difficult time of year for the survivors of our fallen military heroes,” said Francis “Buck” Kern, executive director of Snowball Express. “We are honored to work with American Airlines to bring together these families. Connecting them to each other helps them heal, understand they aren’t alone and helps the children understand that it is OK to laugh and smile again. This life-changing gift that American Airlines provides for our Snowball Express families is truly remarkable.”

As the official airline of Snowball Express, American Airlines is transporting families traveling from 87 cities worldwide via nearly 100 chartered and commercial flights. American’s 11 charter flights will be coming to DFW from every corner of the country, some stopping at up to three locations to pick up additional participants along the way:

  • Atlanta, Georgia
  • Charlotte, North Carolina
  • Chicago, Illinois
  • Colorado Springs, Colorado
  • Detroit, Michigan
  • El Paso, Texas
  • Fayetteville, North Carolina
  • Indianapolis, Indiana
  • Kansas City, Missouri
  • Killeen/Fort Hood, Texas
  • Las Vegas, Nevada
  • Los Angeles, California
  • Nashville, Tennessee
  • New York City (JFK)
  • Norfolk, Virginia
  • Orlando, Florida
  • Pensacola, Florida
  • Phoenix, Arizona
  • Pittsburgh, Pennsylvania
  • Sacramento, California
  • San Antonio, Texas
  • Salt Lake City, Utah
  • Savannah, Georgia
  • Seattle, Washington
  • St. Louis, Missouri
  • Tulsa, Oklahoma
  • Washington, D.C. (DCA)

“This event is a favorite among the American team and I am proud to work with so many generous colleagues, not only those who have donated their time to fly and serve the families in the air, but those who have spent countless hours coordinating gate-side sendoffs in scores of airports around our system and arranging a first class arrival into DFW tomorrow morning for the 12th consecutive year,” said David Seymour, senior vice president – Integrated Operations at American and graduate of the United States Military Academy at West Point. “Snowball Express is an impressive event that continues to grow every year and it is our deep privilege to partner with them to honoring our Gold Star families.”

American Airlines team members volunteer their time in a variety of ways, including hosting special send-off celebrations at each of the departure airports, staffing the flights, assisting with activities, “decking the gates” with holiday decorations and providing refreshments and entertainment — all to make sure the Snowball Express families have an unforgettable experience each year.

“I’ve served as the Team Airlift coordinator for five years working with our pilots, flight attendants, gate agents and countless others to serve our Gold Star families,” said Jeff Graham, Airlift Coordinator and DFW-based First Officer at American. “Serving each of them is a privilege that we take on with love, compassion and pride.”

Snowball Express is a nonprofit organization established in 2006 with the mission of bringing hope and new memories to the children of military heroes who have died while on active duty since Sept. 11, 2001.

To learn more about Snowball Express, visit SnowballExpress.org. Additional information can also be found at aa.com/letgoodtakeflight. Follow this year’s festivities on social media with the hashtag #SnowballExpress2017.

Photos: American Airlines.

Embraer delivers the 1,400th E-Jet to American Airlines

Embraer celebrates the delivery of its 1,400th E-Jet, an E175, during a ceremony at Embraer’s industrial facilities in São José dos Campos, Brazil.

American Airlines took delivery of this milestone aircraft and selected Envoy Air, a wholly owned subsidiary of American Airlines Group Inc., to operate the aircraft. Since American Airlines has been a customer of Embraer for nearly 20 years, subsidiary Envoy is one of the original ERJ operators and currently has over 100 ERJs in its fleet.

Combining the 2013 and 2017 E-Jet orders, American has ordered 74 E175s and selected Envoy to operate 54 of those E175s; this delivery represents Envoy’s 44th E175.

Since entering revenue service in 2004, when the first aircraft was delivered to LOT Polish Airlines, the E-Jets family has received more than 1,800 orders and delivered 1,400 aircraft.

Today, E-Jets are flying in the fleet of 70 customers in 50 countries. The versatile 70 to 130-seat family has flown more than one billion passengers and flies with low-cost airlines as well as with regional and mainline carriers.

Photo: Embraer.

American to seasonally test the Los Angeles – Flagstaff market

American Eagle Airlines (2nd)-SkyWest Airlines Bombardier CRJ700 (CL-600-2C10) N702SK (msn 10136) LAX (Michael B. Ing). Image: 936836.

American Airlines will operate American Eagle service seasonally on Saturdays in the Los Angeles – Flagstaff, AZ market starting on May 5, 2018 per the Arizona Daily Sun. The weekly service will operate until September 2018 to test the market.

Copyright Photo: American Eagle Airlines (2nd)-SkyWest Airlines Bombardier CRJ700 (CL-600-2C10) N702SK (msn 10136) LAX (Michael B. Ing). Image: 936836.

American joins Alaska, issues a new policy towards “smart bags”

American Airlines has issued this statement:

Smart bags, also known as smart luggage, have become more popular over the last few months, and they are expected to be a popular gift this holiday season. However, smart bags contain lithium battery power banks, which pose a risk when they are placed in the cargo hold of an aircraft.

As part of safety management and risk mitigation, we always evaluate ways to enhance our procedures, and the Safety team at American has conducted its own analysis of these bags.

Beginning January 15, 2018 customers who travel with a smart bag must be able to remove the battery in case the bag has to be checked at any point in the customer’s journey. If the battery cannot be removed, the bag will not be allowed.

If the customer is able to take the bag into the cabin with them, the customer will be able to leave the battery installed. No additional action will be required, as long as the customer powers off the smart bag in accordance with existing Federal Aviation Administration (FAA) regulations. However, if a customer is required to check their smart bag, the customer will need to remove the battery.

This policy will apply to all American and American Eagle flights.

American says it will be flying all of its scheduled flights for the upcoming holiday period

American Airlines has further updated the public with this second update on the issue of flights unstaffed with pilot assignments for the upcoming holiday season:

Earlier this week, American Airlines shared that a processing error resulted in some concern as to whether our flights over the December holidays would have adequate pilot staffing. We are pleased to report that together, American and the Allied Pilots Association have put that worry to rest to make sure our flights will operate as scheduled. By working together, we can assure customers that among the many stresses of the season, worrying about a canceled flight won’t be one of them. In short, if Santa is flying, so is American. Much appreciation to APA President Capt. Dan Carey and our 15,000 professional aviators who are doing their part to cover the holiday schedule and beyond. As always, when there’s a need, the American Airlines team comes together to take care of each other and our customers.

American responds to the “December Pilot Scheduling Error”

American Airlines has issued this statement after a growing number of media reports:

Out of the 200,000 flights American will operate in December, only a few hundred are currently unassigned to pilots. That number of open flights continues to decrease thanks to our pilots who are stepping up to the plate and picking up trips to ensure customers are taken care of. It’s another example of why we are thankful to have such an incredible team. In addition, we have more reserve pilots on hand in December than normal months and they provide us with the ability to fly many of the trips that are currently uncovered. We have not canceled any scheduled flights in December and will continue to work to ensure both our pilots and our customers are cared for.