Category Archives: American Airlines

American joins the club; raises checked bag fees

N838AA

American Airlines issued this statement:

American Airlines is raising the price of a first and second checked bag by $5 each, to $30 for a first checked bag and $40 for a second checked bag. The change is being implemented for tickets purchased beginning Sept. 21, for travel in the U.S. and other North America and Caribbean destinations.

Common Main Cabin Checked Bag Fees (Beginning Sept. 21) 1st Bag 2nd Bag
Domestic U.S. and Canada
(including Puerto Rico (PR) & U.S. Virgin Islands (VI))
$30 $40

See optional service fees/baggage fees on aa.com for complete details, including other destinations and regions, exceptions, and size and weight limitations.

Certain customers will continue to be eligible for free checked bags, including American’s elite status AAdvantage® members: Concierge Key and AAdvantage Executive Platinum®; AAdvantage Platinum Pro®; AAdvantage Platinum® and AAdvantage Gold®; eligible AAdvantage® Aviator® and Citi®/AAdvantage® cardmembers on domestic itineraries operated by American Airlines; customers confirmed in the first or business class cabin; customers in Premium Economy; other travelers booked in the same reservation as the eligible customer; and customers traveling on military fares (including spouse and immediate family).

The previous bag fees will apply for tickets purchased prior to this change.

This is the first time American has changed its domestic checked bag fees since 2010 and follows similar changes made by other airlines.

Top Copyright Photo (all others by @lucky21b): American Airlines Boeing 787-9 Dreamliner N838AA (msn 40659) PAE (Nick Dean). Image: 943398.

American Airlines (Boeing) aircraft slide show:

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American Airlines celebrates Chicago O’Hare’s leading connectivity, adds new routes

American Airlines issued this statement:

OAG, the global authority on air service information, today named the American Airlines hub at Chicago O’Hare International Airport (ORD) the best-connected U.S. airport and a leading international hub — second only to London Heathrow (LHR) — in its 2018 Megahubs U.S. Index.

American has played a large role in increasing connectivity and offering travelers more options, offering more seats out of ORD this summer than at any other time in the last 10 years. This year, American has or will launch service to 18 new destinations, including top international cities Venice, Italy (VCE), and Vancouver, British Columbia (YVR), and popular domestic cities like Charleston, South Carolina (CHS), and Honolulu, Hawaii (HNL).

To celebrate, American is announcing four new destinations to Florida in time for spring break 2019.

  • From February 16 to September 5, 2019 American will operate Saturday service to Key West (EYW) using Embraer E175 aircraft.
  • From March 9 to September 5, 2019 American will operate Saturday service to Panama City Beach (ECP) on Bombardier CRJ700 aircraft and Pensacola (PNS) and Destin-Fort Walton Beach (VPS) on Embraer E175 aircraft.

Last month, American announced that beginning May 3, 2019, it will launch ORD’s first-ever service to Athens, Greece (ATH) operated on the Boeing 787-8 Dreamliner. The announcement of the new Florida routes and ATH service, brings American to 23 new destinations served out of ORD in 2018 and thus far in 2019 further increasing ORD’s connectivity.

The OAG report also noted that American’s hubs at Charlotte International Airport (CLT) and Dallas Fort Worth International Airport (DFW) placed third and fourth respectively among U.S. airports.

Photo: American Airlines.

American Airlines: Final update on operations recovery following Tropical Storm Florence

Tropical Storm Florence information:

Thanks to the hard work of the American Airlines team – both before and after Tropical Storm Florence arrived – operations have resumed at all but four airports in North Carolina. Throughout the region the team was focused on ensuring the best possible care of our customers and team members, along with ground handling equipment and aircraft, in order to resume operations as expeditiously as possible. The remaining four airports are expected to resume operations in the coming days pending airport conditions and runway inspections.

Additionally, thanks to the generosity of our customers and team members, AAdvantage® members have raised more than $175,000 for the American Red Cross. Monetary donations are the best way to assist those in need at this time, which will help provide shelter, food, relief supplies and health services through trained Red Cross personnel who are on the ground in disaster areas. From now through Sept. 21, AAdvantage® members can earn 10 miles for every dollar donated to the Red Cross with a minimum $25 donation. Visit the Red Cross website to donate now.

Travel Alert

The current travel alert allows customers whose travel plans are impacted by this storm to rebook without change fees. Customers can reschedule their travel on aa.com by retrieving their reservation, or by contacting American reservations at +1-800-433-7300 in the U.S. or Canada. If a customer chooses not to fly to/from an airport covered by the current waiver, American will waive change fees for future travel. Customers are also encouraged to check the status of their flight on aa.com.

Before the storm arrived, American waived fees for bags and in-cabin pets, and added reduced, last-minute fares for flights departing from certain airports that were forecast to be directly impacted by Florence.

Refunds

If an American flight has been canceled or excessively delayed, customers may cancel their itinerary and request a refund by visiting our website. Customers who booked through a travel agent should contact their travel agency directly.

Airport Operations

Resumption of service at airports will be based on airport and roadway conditions, including the ability of our team members to get to work. We are also coordinating closely with our partners at the Federal Aviation Administration (FAA), Transportation Security Administration (TSA) and local airport authorities. These agencies must conduct their own assessment of their operations prior to any airline resuming service.

North Carolina Airports

  • Greenville, North Carolina (PGV)
    • Plan to resume operations Sept. 20
  • Jacksonville, North Carolina (OAJ)
    • Plan to resume operations Sept. 19
  • New Bern, North Carolina (EWN)
    • Plan to resume operations Sept. 18
  • Wilmington, North Carolina (ILM)
    • Plan to resume operations Sept. 18

American to add two routes from the Phoenix hub

American Airlines Airbus A319-112 N700UW (msn 885) CLT (Jay Selman). Image: 402313.

American Airlines on January 6, 2019 will add two routes from the Phoenix hub according to Airline Route:

Phoenix – Grand Rapids – daily Airbus A319 service to Grand Rapids, MI

Phoenix – Madison -daily Bombardier CRJ900 (operated by Mesa Airlines) service to Madison, WI

Copyright Photo (all others by American/Charlotte Aviation): American Airlines Airbus A319-112 N700UW (msn 885) CLT (Jay Selman). Image: 402313.

American aircraft slide show (Airbus):

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American Airlines: Hurricane Florence impacting American’s operation on the East Coast

American Airlines updated its operations on the East Coast due to slow-moving Hurricane Florence:

Hurricane Florence Information:

American Airlines is closely monitoring Hurricane Florence, which is impacting several communities we serve this week. Our thoughts are with those who are in the path of this potentially damaging hurricane. We are in regular communication with our national partner, the American Red Cross, which has the unique ability to activate immediately and assess critical needs following disaster. We stand ready to activate our disaster response fundraising platform soon, where our customers and team members can assist those in need.

Due to the storm, a number of airports are now closed along the North Carolina/South Carolina coast. Our team of meteorologists at the American Airlines Integrated Operations Center (IOC) in Fort Worth, Texas, continues to closely monitor the track of this storm.

Travel Alert

The current travel alert allows customers whose travel plans are impacted by Hurricane Florence to rebook without change fees. American is also waiving fees for bags and in-cabin pets for flights departing from certain airports that will be directly impacted by Hurricane Florence. Customers can reschedule their travel on aa.com by retrieving their reservation, or by contacting American reservations at +1-800-433-7300 in the U.S. or Canada. If a customer chooses not to fly to/from an airport covered by the current waiver, American will waive change fees for future travel. Customers are also encouraged to check the status of their flight on aa.com.

Refunds

If an American flight has been canceled or excessively delayed, customers may cancel their itinerary and request a refund by visiting our website. Customers who booked through a travel agent should contact their travel agency directly.

Fares

In order to assist customers who choose to evacuate via air, American has added reduced, last-minute fares for cities that will be impacted by Hurricane Florence. These fares are available on aa.com.

Supporting the Red Cross

American has partnered with the Red Cross for many years and is part of a select group of leading corporations that provide the highest level of support to preparedness and relief efforts. For the last week the Red Cross has been working to prepare areas that may be impacted. As Hurricane Florence begins to unfold, the Red Cross is prepared to assist up to 100,000 people in the affected areas. The Red Cross has the infrastructure in place and relationships with local governments to activate immediately and assess critical needs during times of disaster while providing approved relief items.

Airport operations

Resumption of service at airports will be based on airport and roadway conditions, including the ability of our team members to get to work. We are also coordinating closely with our partners at the Federal Aviation Administration (FAA), Transportation Security Administration (TSA) and local airport authorities. These agencies must conduct their own assessment of their operations prior to any airline resuming service.

Georgia airports

  • Augusta, Georgia (AGS)
    • No impact to operations at this time
  • Savannah, Georgia (SAV)
    • No impact to operations at this time

North Carolina airports

  • Asheville, North Carolina (AVL)
    • No impact to operations at this time
  • Charlotte, North Carolina (CLT)
    • No impact to operations at this time
  • Fayetteville, North Carolina (FAY)
    • Operations canceled beginning this evening through Sept. 15
  • Greensboro / High Point, North Carolina (GSO)
    • No impact to operations at this time
  • Greenville, North Carolina (PGV)
    • Operations canceled through Sept. 15
  • Jacksonville, North Carolina (OAJ)
    • Operations canceled through Sept. 15
  • New Bern, North Carolina (EWN)
    • Operations canceled through Sept. 15
  • Raleigh / Durham, North Carolina (RDU)
    • Scattered cancelations are expected through Sept. 14
  • Wilmington, North Carolina (ILM)
    • Operations canceled beginning this evening through Sept. 15

South Carolina airports

  • Charleston, South Carolina (CHS)
    • Operations canceled beginning this evening through Sept. 14.
  • Columbia, South Carolina (CAE)
    • Operations canceled beginning the evening of Sept. 13 through Sept. 15
  • Florence, South Carolina (FLO)
    • Operations canceled beginning this evening through Sept. 15
  • Greenville / Spartanburg, South Carolina (GSP)
    • No impact to operations at this time
  • Hilton Head, South Carolina (HHH)
    • No impact to operations at this time
  • Myrtle Beach, South Carolina (MYR)
    • Operations canceled beginning this evening through Sept. 15

Virginia airports

  • Charlottesville, Virginia (CHO)
    • No impact to operations at this time
  • Hampton / Newport News, Virginia (PHF)
    • Operations canceled beginning the evening of Sept. 13 through Sept. 14
  • Lynchburg, Virginia (LYH)
    • No impact to operations at this time
  • Norfolk, Virginia (ORF)
    • No impact to operations at this time
  • Richmond, Virginia (RIC)
    • No impact to operations at this time
  • Roanoke, Virginia (ROA)
    • No impact to operations at this time

Flight cancellations

  • Sept. 12: 80 flights canceled
  • Sept. 13: 200 flights canceled
  • Sept. 14: 185 flights canceled
  • Sept. 15: 90 flights canceled
  • Sept. 16: 10 flights canceled

American updates Hurricane Florence operations

Hurricane Florence Information:

American Airlines is closely monitoring Hurricane Florence, which is impacting several communities we serve this week. Our thoughts are with those who are in the path of this potentially damaging hurricane. We are in regular communication with our national partner, the American Red Cross, which has the unique ability to activate immediately and assess critical needs following disaster. We stand ready to activate our disaster response fundraising platform soon, where our customers and team members can assist those in need.

Due to the storm, a number of airports are now closed along the North Carolina/South Carolina coast. Our team of meteorologists at the American Airlines Integrated Operations Center (IOC) in Fort Worth, Texas, continues to closely monitor the track of this storm.

Travel Alert

The current travel alert allows customers whose travel plans are impacted by Hurricane Florence to rebook without change fees. American is also waiving fees for bags and in-cabin pets for flights departing from certain airports that will be directly impacted by Hurricane Florence. Customers can reschedule their travel on aa.com by retrieving their reservation, or by contacting American reservations at +1-800-433-7300 in the U.S. or Canada. If a customer chooses not to fly to/from an airport covered by the current waiver, American will waive change fees for future travel. Customers are also encouraged to check the status of their flight on aa.com.

Refunds

If an American flight has been canceled or excessively delayed, customers may cancel their itinerary and request a refund by visiting our website. Customers who booked through a travel agent should contact their travel agency directly.

Fares

In order to assist customers who choose to evacuate via air, American has added reduced, last-minute fares for cities that will be impacted by Hurricane Florence. These fares are available on aa.com.

Supporting the Red Cross

American has partnered with the Red Cross for many years and is part of a select group of leading corporations that provide the highest level of support to preparedness and relief efforts. For the last week the Red Cross has been working to prepare areas that may be impacted. As Hurricane Florence begins to unfold, the Red Cross is prepared to assist up to 100,000 people in the affected areas. The Red Cross has the infrastructure in place and relationships with local governments to activate immediately and assess critical needs during times of disaster while providing approved relief items.

Airport operations

Resumption of service at airports will be based on airport and roadway conditions, including the ability of our team members to get to work. We are also coordinating closely with our partners at the Federal Aviation Administration (FAA), Transportation Security Administration (TSA) and local airport authorities. These agencies must conduct their own assessment of their operations prior to any airline resuming service.

Georgia airports

  • Augusta, Georgia (AGS)
    • No impact to operations at this time
  • Savannah, Georgia (SAV)
    • No impact to operations at this time

North Carolina airports

  • Asheville, North Carolina (AVL)
    • No impact to operations at this time
  • Charlotte, North Carolina (CLT)
    • No impact to operations at this time
  • Fayetteville, North Carolina (FAY)
    • Operations canceled beginning this evening through Sept. 15
  • Greensboro / High Point, North Carolina (GSO)
    • No impact to operations at this time
  • Greenville, North Carolina (PGV)
    • Operations canceled through Sept. 15
  • Jacksonville, North Carolina (OAJ)
    • Operations canceled through Sept. 15
  • New Bern, North Carolina (EWN)
    • Operations canceled through Sept. 15
  • Raleigh / Durham, North Carolina (RDU)
    • Scattered cancelations are expected through Sept. 14
  • Wilmington, North Carolina (ILM)
    • Operations canceled beginning this evening through Sept. 15

South Carolina airports

  • Charleston, South Carolina (CHS)
    • Operations canceled beginning this evening through Sept. 14.
  • Columbia, South Carolina (CAE)
    • Operations canceled beginning the evening of Sept. 13 through Sept. 15
  • Florence, South Carolina (FLO)
    • Operations canceled beginning this evening through Sept. 15
  • Greenville / Spartanburg, South Carolina (GSP)
    • No impact to operations at this time
  • Hilton Head, South Carolina (HHH)
    • No impact to operations at this time
  • Myrtle Beach, South Carolina (MYR)
    • Operations canceled beginning this evening through Sept. 15

Virginia airports

  • Charlottesville, Virginia (CHO)
    • No impact to operations at this time
  • Hampton / Newport News, Virginia (PHF)
    • Operations canceled beginning the evening of Sept. 13 through Sept. 14
  • Lynchburg, Virginia (LYH)
    • No impact to operations at this time
  • Norfolk, Virginia (ORF)
    • No impact to operations at this time
  • Richmond, Virginia (RIC)
    • No impact to operations at this time
  • Roanoke, Virginia (ROA)
    • No impact to operations at this time

Flight cancellations

  • Sept. 12: 80 flights canceled
  • Sept. 13: 200 flights canceled
  • Sept. 14: 185 flights canceled
  • Sept. 15: 90 flights canceled
  • Sept. 16: 10 flights canceled