Tag Archives: ANA-All Nippon Airways

ANA launches new luxury cabins in collaboration with famed Japanese architect and British designers

ANA has made this announcement:

All Nippon Airways (ANA), Japan’s largest and 5-Star airline for seven consecutive years, has collaborated with famed architect Kengo KumaOpens in a new window and leading British designers AcumenOpens in a new window to roll out a total of twelve completely redesigned Boeing 777-300ER aircraft. The first redesigned aircraft will serve the Tokyo/Haneda-London route (NH211/NH212)*1 from August 2. Featuring the latest technology and design principles, these upgraded aircraft boast interiors that offer first rate comfort and convenience to all passengers and showcase the true inspiration of Japan.

  • *1 Daily operation of the redesigned aircraft will start from the end of August or beginning of September.
    Until then, the aircraft will be operated on the even number dates in August and odd number dates in September.
    The schedules are subject to change.

“Our partnerships with Mr. Kuma and Acumen illustrate that ANA has sought out the input of the most influential voices in the design community for these innovative new cabin designs,” said Hideki Kunugi, Executive Vice President of ANA. “In 2010, we were the first in Japan to introduce the full flat seat with all aisle access and in order for ANA to continue to lead and set the global standard for comfort and convenience, we knew that it would be necessary to integrate the latest insights from design professionals as we sought to redesign the flight experience and elevate every aspect of travel for our passengers.”

“The design process is just as much about what we decided to include as what we decided to omit,” said architect Kengo Kuma of his involvement in the project. “My work is about understanding how space is used and creating the most comfortable conditions in any environment. I enjoyed working with ANA and Acumen to combine the best of Eastern and Western design traditions and create a finished product that sets a global standard by embracing Japanese heritage and international outlook.”

“Our work focused on transforming the cabin experience by fusing the rich history and culture of Japan with modern design principles and technologies,” said Ian Dryburgh, Founder and CEO of Acumen. “Combining our expertise in aviation interior design with the renowned visionary approach of Kengo Kuma, together we have created a striking cabin that has elevated the ANA customer experience to its highest level across all classes.”

New First Class Seat – “THE Suite”

Among the most noticeable changes to the remodeled aircraft are the all-new First Class seats. Designed with impeccable attention to detail, THE Suite is inspired by luxury Japanese hotels and is the most spacious fully enclosed seating ever seen on an ANA aircraft. New features include the addition of privacy-enhancing doors as well as a crystal-clear 43 inch monitor that is the world’s first 4K personal monitor on a commercial airliner. THE Suite also boasts a movable partition which can be adjusted upon request to pair seats as well as a universal PC and USB port. For the ultimate grandeur, a luxury dark wood finish features throughout the cabin.

New Business Class Seat – “THE Room”

At the heart of ANA’s new product investment is a brand new seat design for Business Class called THE Room. Inspired by modern, multifunctional Japanese living spaces, THE Room offers for the first time flexible doors for personal privacy that can also be adjusted to share the space with fellow travel companions – from dining together with the family to conducting meetings with colleagues. With its bold forward and rearward seat layout, THE Room offers a revolutionary change in space and comfort for ANA Business Class customers, offering one of the largest Business Class seating environments in the world – with a wide sofa which is double the width to previous Business Class seating. With a design focus on minimization and de-cluttering, the Business Class seat offers a ‘place for everything’ including discreet areas for all personal belongings, with deep blue accent hues precisely placed inside each compartment.
To bring warmth and a ‘home away from home’ feel to the cabin, Kengo Kuma finished the seats with three different wood finishes inspired by modern Japanese homes – Rosewood, Light Japanese Ash and Dark Japanese Ash.

New Premium Economy and Economy Class Seat

To celebrate the rich and magnificent history of Japan, the new Premium Economy and Economy Class upholstery has been redesigned with Japanese patterns which tell a story known as ‘The Journey,’ reflecting guests’ inflight experience from departure to landing. Traditional prints include tatami mat pattern which represents a Japanese welcome, and an arrow design taken from the Yagasuri pattern to suggest movement and direction. These non-repeating patterns mean each seat cover, across the Premium Economy and Economy seats will be completely unique. Passengers traveling in Premium Economy and Economy Class will also enjoy an enhanced flight experience thanks to improved touch screen monitors and headrests that are adjustable along six distinct axes. These are the same upgrades recently installedOpens in a new window on ANA’s Boeing 787-10 aircraft.

Enhancement of In-flight Entertainment System
ANA is first in the world to introduce 4K resolution personal monitor on commercial aircraft, which is featured in First Class and Business Class. On this screen, not only can passengers enjoy the 4K visuals, but also adjust the lighting and the reclining angle.
Personal seat monitors in all classes are powered by ANA’s advanced MY SKY CHANNEL application to create a fully customizable entertainment experience. The Android and iOS app allows all customers to browse in-flight entertainment programs before the flight and create a favorite list that can be accessed through a paired seat monitor. Passengers can also use their personal mobile devices to control the programs playing on the seat monitor as well as using their devices as second screens for entertainment content.

New Technology and Equipment for Quality Sleeping, Reading and Dining
Both First Class and Business Class seats will feature new lights made by PanasonicOpens in a new windowwhich have been custom-designed specifically for ANA. Inspired by natural sunrise, the lights have been crafted to improve comfort and convenience during sleeping, reading and dining.

Additionally, in First Class and Business Class, ANA will be providing bespoke seat mattress and bedding in partnership with NishikawaOpens in a new window. The unique product is tailor-made to the seat cushion for the most comfortable seating and quality sleep experience for customers in the sky.

New Interior Cabin Design

Complementing these comfort-boosting upgrades to seating areas, ANA has also completely revamped the entrance area of the aircraft to create a hotel like reception complete with welcome monitors. ANA has also designed a new food service area to embody the Japanese ‘Omotenashi’ philosophy of hospitality. With customers wanting more space and freedom to move around whilst onboard, ANA have redesigned the self-service bar area, which now boast mini-fridges stocked with beverages and snacks for customers to enjoy at any time. The contemporary design of the galleys integrates a back light panel which incorporates patterns inspired by traditional Japanese hand-made paper (known as ‘washi’).

Renew of In-flight Meal Menu, Cutlery and Amenities Kits

Following the the recent win of ‘Best Business Class Onboard Catering’ at the prestigious 2019 SKYTRAX Awards, ANA has made even further upgrades to its dining service, including new premium International cuisine tableware that will showcase on flights in autumn. All Business Class passengers will also have the opportunity to pre-order their meals on the ANA website up to 24 hours before departure and can choose from menus from other routes ensuring the passengers are given the best service possible. This summer, starting from July 2019 on North America and Europe routes, ANA will provide six different menu choices, including the collaboration cuisine with restaurant YonemuraOpens in a new window, currently available for passengers on the Asian routes.

With demand for Japan tourism increasingly on the rise, these new cabin transformations are a true testament to ANA’s continued efforts to improve every aspect of the in-flight experience to satisfy the dynamic needs of modern travelers.

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Video: ANA A380 Flying Honu inaugural flight Tokyo – Honolulu

New video from Sam Chui:

ANA All Nippon Airways have started flying their Airbus A380 “Flying Honu” between Tokyo Narita and Honolulu on 24 May 2019. I was among the first passengers to fly on the inaugural flight. There were lot of good celebrations at the boarding gate and on-board.

This is a detail trip report of the first ANA A380 “Flying Honu” themed flight in Business Class. Throughout the video, I also looked into other unique features on this ANA flight including ANA Couchii, economy class and premium economy. In next video, I will review ANA A380 First Class from Honolulu to Tokyo.

ANA announces a record operating profit of 165 billion yen ($1.5 billion) for its fiscal year

ANA – All Nippon Airways reported its financial results for fiscal year 2018 (April 2018 – March 2019.

  • Overview

    • ・Japan’s economy has continued to experience a gradual recovery with personal consumption picking up in accordance with improvements in corporate earnings and the employment environment. With continued moderate progress in domestic and overseas economies, the airline industry in Japan has generally seen strong demand along with a large increase in foreign visitors to Japan.
    • ・For seven consecutive years, UK-based SKYTRAX, a renowned industry rating company, has awarded ANA with a “5-Star” rating for customer satisfaction, the highest of its kind. Additionally, the Japanese organization Service Productivity and Innovation for Growth (SPRING) ranked ANA the highest for “Customer Satisfaction” in the International Aviation division in its JCSI (Japanese Customer Satisfaction Index) survey for the first time, with the quality of the Group’s service being highly acclaimed. ANA’s on-time arrival rate was recognized by U.S.-based FlightStats as the best among Asia-Pacific Major Airlines (Network Category) and third globally in Major International Airlines (Network Category).
    • ・Also, ANA Group was chosen as a “2018 Competitive IT Strategy Company” by the Ministry of Economy, Trade and Industry and the Tokyo Stock Exchange for being an enterprise actively engaged in the utilization of IT.

As a result, increased revenue mainly in Air Transportation resulted in operating revenue of 2,058.3 billion yen, while operating income was 165.0 billion yen, both reaching a record high for the fourth consecutive year. Meanwhile, ordinary income was 156.6 billion yen due to an increase in disposal of maintenance parts. Also, as a result of the special income recorded during the previous fiscal year due to the inclusion of Peach Aviation Limited as a consolidated subsidiary, net income attributable to owners of the parent decreased year-on-year to 110.7 billion yen.

“This fiscal year, for the first time in history, ANA Group marked its highest consolidated operating revenue, which is 2,058.3 billion yen,” said Ichiro Fukuzawa, CFO, Senior Vice President, ANA HD. “It is our first time to exceed 2 trillion yen and, compared to last fiscal year, it increased by 4.4 percent, which is 86.5 billion yen. ANA Group will strive to further enhance quality, and prepare for the capacity expansion of the Tokyo metropolitan airports from 2020.”

ANA Group always seeks to provide a benefit to its shareholders as an important part of its management policy. While securing resources for investing mid-long term growth and maintaining financial health, ANA Group intends to enhance further shareholder return. Considering the basic policy and its current business performance, ANA Group decided to pay 75 yen of the dividend per common share for FY2018*1.
*1 Subject to Ordinary General Meeting of Shareholders

  • Air Transportation

    • ・ANA Group positioned this fiscal year as an “overall review of safety and quality service” as a fundamental basis for ANA Group’s growth strategy, and steadily proceeded with efforts to “maintain safety as a top priority” and “improve customer convenience and comfort.” In order to ensure that safety information is conveyed to our passengers, the in-flight safety video was updated based on the theme of the traditional Japanese performance art of Kabuki in December. In addition, new in-flight wheelchairs with higher mobility were also introduced, and boarding gates were widened to enable smoother boarding in an effort to enhance universal service.
  • 1. Domestic Passenger Service

    • ・In domestic passenger service, although there were factors such as repeated natural disasters and the cancellation of flights due to inspection and maintenance of Rolls-Royce engines, both the number of passengers and revenue increased year-on-year. This can be attributed to capturing steady business demand, demand for domestic travel by visitors to Japan from overseas, as well as the offer of various discount fares to match the demand.
    • ・In terms of the route network, in addition to the Chubu-Miyako route and Fukuoka-Ishigaki route that have increased to year-round operation since this summer, efforts were also made to capture demand by expanding direct flights to Ishigaki Island and Miyako Island from various locations throughout Japan.
    • ・In terms of sales and service, the fare rule was renewed by changing to a simple and easily understandable fare lineup in October and the opening of bookings and sales 355 days prior to departure. Efforts were also made to stimulate travel demand from within and outside Japan through the implementation of the Let’s Go to Hokkaido project to aid with “relief-from-disaster” efforts in Hokkaido, and the Reduced ANA International and Domestic Fares on Flights to or from Kansai International Airport campaign. Furthermore, in addition to commencing free in-flight Wi-Fi service in April, ANA made efforts to improve service such as proceeding with the further introduction of Airbus A321neo aircraft with seat monitors on all seats and renewing the domestic lounges in Itami Airport, Fukuoka Airport and Naha Airport under the supervision of Kengo Kuma.

As a result, revenue from domestic passenger service increased by 6.8 billion yen (up 1.0 percent year-on-year).

  • 2. International Passenger Service

    • ・In international passenger service, both the number of passengers and revenue increased year-on-year due to strong business demand originating in Japan and the capture of robust inbound demand. The number of passengers reached the mark of ten million for the first time in ANA history.
    • ・In terms of the route network, the number of flights on the Haneda-Bangkok route was increased to three per day from June, bringing the total number of flights to five per day when combined with the Narita-Bangkok route. In addition, efforts were made to further expand the network, such as the October commencement of code-sharing flights and a mileage program partnership with Alitalia to strengthen demand for travel between Japan and Italy and the establishment of a new Haneda-Vienna route in February of this year. Furthermore, ANA formed a business and capital partnership with PAL Holdings, which is the parent company of Philippine Airlines, in order to strengthen its network and enhance its presence in the rapidly growing Asia region.
    • ・In terms of sales and service, efforts were made to improve convenience for customers by commencing the use of miles to award Premium Economy tickets and book upgrades from Economy Class tickets. In addition to expanding the in-flight meal reservation service in Business Class, ANA endeavored to create an environment offering greater safety and comfort to passengers through efforts such as providing newly developed gluten-free bread using rice flour to enable customers with allergies to enjoy their meals with a peace of mind.

As a result, revenue from international passenger service increased by 54.1 billion yen (up 9.1 percent year-on-year).

  • 3. Cargo Service

    • ・In international cargo service, although there was a fourth quarter drop in demand for cargo from China, performance until the end of the third quarter was strong, backed by robust cargo demand centered on automotive parts and electronic components bound for North America and Europe. Although cargo volume decreased year-on-year, revenue increased year-on-year as a result of enhancement of yield management and utilization of airline charters (cargo charter flights using other companies’ aircraft). Furthermore, from the winter schedule, efforts were made to improve profitability by downsizing the Okinawa hub network and using direct flights for certain routes.

As a result, revenue from domestic cargo service decreased by 3.2 billion yen (down 10.6 percent year-on-year) and revenue from international cargo service increased by 7.0 billion yen (up 5.9 percent year-on-year).

  • 4. LCC

    • ・In the LCC segment, both the number of passengers and revenue increased year-on-year due to the expansion of the route network and the capture of robust inbound travel demand.
    • ・In the route network, Peach Aviation Limited expanded its network by beginning a new Okinawa-Kaohsiung/Taiwan route in April and a Kansai-Kushiro route in August. Vanilla Air Inc. expanded its network by establishing Narita-Ishigaki and Okinawa-Ishigaki routes in July, and increased flights on its Okinawa-Taipei route in October.
    • ・In marketing, both Peach Aviation Limited and Vanilla Air Inc. made efforts to capture demand such as by conducting “Peach and Vanilla in Love, Sweetest Sale Ever” campaign, ahead of the integration of the two companies.
    • ・In addition, Peach Aviation Limited and Vanilla Air Inc. changed the terminal at Okinawa Airport this March to further enhance convenience for both customers.

As a result, revenue from the LCC segment increased by 6.0 billion yen (up 6.9 percent year-on-year).

  • 5. Others

    • ・Other revenue in Air Transportation business, including revenue from the mileage program, in-flight sales revenue, and revenue from maintenance contracts, were 211.8 billion yen (up 6.8 percent year-on-year).
  • Airline Related, Travel Services, Trade and Retail, and Others

    • ・In Airline Related business, operating revenue was 291.0 billion yen (up 2.4 percent year-on-year) and operating income was 13.1 billion yen (up 23.9 percent year-on-year) because of an increase in contracts with various airlines for ground handling services, such as at Fukuoka Airport, and an increase in in-flight catering contracts with foreign airlines.
    • ・In domestic travel service, operating revenue decreased year-on-year due to slow growth in customers primarily bound for Okinawa during “ANA Sky Holidays” as well as the impact of natural disasters. This occurred despite steady turnover through the capture of bookings for the dynamic package product “Tabisaku.” In overseas travel service, despite steady turnover in Europe where there was a focus on tours accompanied by guides, operating revenue decreased year-on-year due to slow growth in the product “Tabisaku.” As a result, operating revenue was 150.7 billion yen (down 5.4 percent year-on-year) and operating income was 0.6 billion yen (down 83.8 percent year-on-year) due to the increase in expenses associated with a new operating travel system.
    • ・Although operating revenue in Trade and Retail was 150.6 billion yen (up 5.3 percent year-on-year) due to the capture of inbound demand in the retail business, including the ANA DUTY FREE SHOP (airport duty free stores) and an increase in the turnover of fresh foods in the Food business. Operating income was 3.7 billion yen (down 17.8 percent year-on-year) due to the impact of a decrease in income in the Aerospace & Electronics business and the Lifestyle Industry business.
    • ・Although operating revenue in Other business was 40.9 billion yen (up 5.8 percent year-on-year) due to strong performance in the airline security business, operating income was 2.2 billion yen (down 17.8 percent year-on-year) due to a decrease in brokerage fees for land sales in the real estate business.
  • Outlook for the FY2019 (April 2019 – March 2020)

    • ・Although there are concerns about a downward swing in some certain overseas economies, foreign trade issues and so on, the Japanese economic outlook for next fiscal year shows a continued, gradual growth due to improvement in the employment environment, and the positive effect of various new governmental policies.
    • ・Given these circumstances, the ANA Group is implementing the following measures to realize the strategic vision of “Becoming the World’s Leading Airline Group” in accordance with “FY2018-2022 ANA Group Mid-Term Corporate Strategy” launched in February 2018.
    • ・ANA will work on automation for airports as a full-service carrier. ANA’s Airbus A380, named “FLYING HONU,” will be introduced on the Narita-Honolulu route from May as ANA implements its resort strategy. ANA will provide a new Hawaii experience that only ANA can offer. ANA will actively establish routes with cities that had not previously had direct flights from Japan by establishing the Narita-Perth (Western Australia) route this September and the Narita-Chennai (Southern India) route during the winter period. Furthermore, efforts will be made to improve products and services such as providing new seats with improved comfort and functionality by introducing Boeing 787-10 aircraft on the Narita-Singapore route in April and the Narita-Bangkok route in July.
    • ・As for LCC, Peach Aviation Limited will expand its network through steps such as establishing a Sapporo (New Chitose)-Seoul route in April. Vanilla Air Inc. will gradually transfer its routes to Peach Aviation Limited starting in June and will be integrated with Peach Aviation Limited by the end of fiscal year 2019. In addition to the strengths of the brand established to date, the company will aim to be more competitive in Asia through the integration of the two companies’ route networks, and become the “leading LCC in Asia” in terms of both customer satisfaction and market share.

After comprehensively taking into consideration the earnings and financial conditions during the period as well as the business environment going forward, the company intends to pay a dividend of 75 yen per share.

ANA to debut the A380 “Flying Honu” to Hawaii on May 24, cabins unveiled

ANA – All Nippon Airways will debut its “Flying Honu” Airbus A380 service to Hawaii on May 24. The airline has unveiled some features of the new service. ANA has also released the early schedule until all three A380s are delivered.

From ANA:

The Hawaiian word “honu” is a term of endearment used towards the sea turtle,
and reflects the widespread love that the Hawaiian people feel for this animal.

It is believed to be a sacred creature in Hawaii, and those who manage to catch a glimpse of one are said to be blessed with good fortune and prosperity.

We decided to name these special liveries FLYING HONU (meaning “flying sea turtle”)
in the hope that our customers traveling to Hawaii on these aircraft will also be blessed with good fortune.

Our 3 FLYING HONU aircraft will be phased into service on the Tokyo-Honolulu route from spring 2019.

Inspired by the Hawaiian sky, ocean, and sunset respectively, each of these aircraft is truly unique and has its own facial expression and color scheme.

520 seats across two decks:

First Class:

Economy Class:

Schedule:

"Lani", ANA's first A380, to become JA381A

Above Copyright Photo: ANA (All Nippon Airways) Airbus A380-841 F-WWSH (JA381A) (msn 262) (Lani) TLS (Eurospot). Image: 945970.

ANA aircraft slide show:

Videos:

ANA receives its first Airbus A380, will go into service on May 24

ANA's first Airbus A380 on first flight, in Lani livery, became JA381A

All Nippon Airways (ANA), Japan’s largest and 5-star airline for six consecutive years, has received the first of its three Airbus A380 aircraft. ANA and Airbus held a ceremony in Toulouse, France on March 20, 2019 to mark the handover of the plane as well as acknowledge the importance of the airline’s relationship with Airbus. Media events are also scheduled to take place in Japan after the aircraft touches down at Narita airport.

ANA’s new Airbus A380 will enter service on May 24, 2019 traveling between Tokyo Narita and Honolulu, Hawaii. The airplane is designed to provide maximum comfort to up to 520 passengers on this popular route with its premium layout seating. The upper deck is home to eight First Class suites, 56 Business Class seats that convert to fully flat beds and 73 Premium Economy seats. The main deck will have 383 Economy Class seats, including 60 couch seats. This makes ANA the first in Japan to introduce a couch seat concept. Each couch is comprised of three or four seats and passengers are able to lie on the seats by folding up the leg rests. In addition to expanded passenger space, the aircraft offers heightened internet options as well as other advanced in-flight entertainment features.

“We will commit all three of our Airbus A380 to the Tokyo Honolulu route with the goal of introducing a new level of luxury service to our passengers flying ANA on the number one resort route for Japanese travelers,” said Shinya Katanozka, President and CEO of ANA HOLDINGS INC. “We believe the A380 will become a game changer for ANA and will enable us to increase our market share by doubling the number of seats connecting Honolulu and Tokyo by 2020. The FLYING HONU is designed to offer unprecedented comfort and convenience and a world of new possibilities to ANA passengers, something that would not have been possible without the combined efforts of the Airbus and Rolls-Royce teams working closely with the dedicated professionals at ANA.”

ANA’s first Airbus A380 sports bold Hawaiian Sky Blue Flying Honu-inspired livery. The second A380 plane will boast Hawaiian Ocean Emerald Green livery and is expected to roll out of the paint shop on March 25, 2019.

Top Copyright Photo: ANA (All Nippon Airways) Airbus A380-841 F-WWSH (JA381A) (msn 262) (Lani) XFW (Gerd Beilfuss). Image: 945707.

ANA aircraft slide show:

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ANA Holdings to order 48 Airbus and Boeing narrow body aircraft for ANA and Peach

ANA Holdings voted today at its board meeting to place an order for a total of 48 aircraft, which include 30 Boeing 737 MAX 8 and 18 Airbus A320neo. Deliveries are scheduled from FY2021 to FY2025.

The decision was based on the economic growth of Asia and emerging countries, with demand in the Asian aviation market and inbound demand on the rise. ANA HD and Peach Aviation Limited each selected its own optimum aircraft to fit its strategy to further grow. The specific markets that will be served by the new order have not been finalized.

Boeing 737 MAX 8, a first for a Japanese airline, is more spacious compared to the current aircraft and creates a comfortable atmosphere. The aircraft is also fuel efficient and is expected to improve the efficiency by approximately 15%. Given the plane’s benefits to the domestic market, it will succeed the current Boeing 737 NG series. ANA HD decided to place 30 aircraft on order, including 10 optional.

The Airbus A320neo, which currently serves ANA international routes, was chosen for its excellent fuel efficiency and cruising performance to support Peach’s current strategy, and an order for 18 aircraft will be placed.

ANA Group will maintain safety, which is the foundation of ANA Group’s business, enhance customer-oriented quality and service, and proactively invest to aircraft to steadily implement growth strategy.