Tag Archives: Lufthansa

Munich Airport and Lufthansa start testing of humanoid robot in Terminal 2

She is 120 centimeters tall, with sparkling, round eyes and a pleasant voice: Starting, “Josie Pepper” the robot will be answering questions for passengers in Terminal 2. Whether they need directions to their gate or want to stop at a certain restaurant or shop – Josie Pepper will look them in the eyes and give them a prompt answer.

With the rollout of Josie Pepper, Munich Airport and Lufthansa are breaking new ground: It is the first-ever test of a humanoid robot equipped with artificial intelligence at a German airport. For the next few weeks, Josie Pepper will welcome travelers to the non-public area of Terminal 2, which is jointly operated by Munich Airport and Lufthansa. In her initial deployment, Josie Pepper, who speaks English, will await passengers at the top of the ramp leading to the shuttle connecting the main terminal to the satellite building. This test phase will be used to show whether Josie Pepper is accepted by passengers.

Josie Pepper’s “brain” contains a high-performance processor with a WLAN internet access. This creates a connection to a cloud service where speech is processed, interpreted and linked to the airport data. What sets the system apart: When this robot type speaks, it does not just deliver pre-defined texts. With its ability to learn, it answers each question individually. Just like a “real” brain, the system gets steadily better at combining questions with the relevant information to provide more precise replies.

IBM Watson Internet of Things (IoT) cloud-based, artificial intelligence technologies are behind Josie Pepper’s capabilities. Pepper was developed by the French company SoftBank Robotics. The lady robot was given the name “Josie” by the staff of Munich Airport and Lufthansa when she arrived at the airport.

Photos: Munich Airport.


Video: New video from Lufthansa

Why do you love the world?

We traveled from Munich to New York, from Shanghai to Mumbai in search of answers: what is your reason for loving the world?

Lufthansa and Verdi conclude a long-term labor agreement

Lufthansa and Verdi on February 7, 2018 have concluded long-term new collective labor agreements for the approximately 28,000 ground employees of Lufthansa, Lufthansa Cargo, Lufthansa Technik and LSG Sky Chefs in Germany. The new collective wage agreement provides for a total increase in remuneration of up to six percent. The collective agreement has a term of 33 months from 1 January 2018 to 30 September 2020. The agreement is subject to approval by the relevant committees.

The remuneration increase is carried out in two steps: By three percent on 1 February 2018 and by a further three percent on 1 May 2019. The second increase depends on the adjusted EBIT margin specific to the business segment, whereby an increase of at least 1.8 percent is guaranteed, irrespective of the margin achieved. The collective wage agreement thus takes into account the economic development of the Lufthansa Group companies. For Lufthansa Technik employees, the first increase will not be in percentage terms, but in the form of a corresponding fixed amount. Thus, the conclusion of a claim by Verdi takes into account.

With this variable remuneration model, we take into account the economic situation of our individual business segments,” says Bettina Volkens, Chief Officer Corporate Human Resources and Legal Affairs of Deutsche Lufthansa AG.

The remuneration of the Group’s trainees in all business segments will be increased by 40 as Euro effective 1 February 2018 and 1 May 2019.

“I am pleased that we have been able to conclude a long-term collective agreement with Verdi for our largest group of employees. We have thus achieved collective bargaining peace for all major Lufthansa employee groups in Germany,” says Bettina Volkens.

Lufthansa officially unveils its new livery

Lufthansa revealed its new, modernized brand image to customers and employees at two major events at the Frankfurt and Munich hubs on Wednesday, February 7, 2018. The most visible change is the new aircraft livery. In front of more than 3,000 guests in Frankfurt and Munich, Lufthansa officially presented a Boeing 747-8 and an Airbus A321 with the new design. In the previous week, individual details created interactive discussions, especially on social media. The response to the new appearance was predominantly positive, although some people missed the traditional yellow tone; nevertheless, it will receive a specific function to serve as a means of orientation and differentiation. The color will be found in the future, on every boarding pass and at every Lufthansa counter at the airport, among other things.

“Lufthansa has changed and is more modern and successful than ever. From now on, this will also be visible to the public through a new design”, says Carsten Spohr, Chairman of the Executive Board of Deutsche Lufthansa AG. “The crane has always been with us and clearly stands for the promising performance from Lufthansa. To this day, it still stands as a symbol of highest quality, excellent service, flying expertise, reliability, innovative spirit; and it stands for trust.”

Against the backdrop of digitalization and changing customer requirements, Lufthansa recognized that the company needed to modernize the aircraft appearance in order to remain up to date. The Group invests two billion euros a year in new, fuel efficient aircraft. The premium on board and ground services meet individual customer requirements. Lufthansa was awarded the Platinum Award by the International Air Transport Association IATA for its new digital services and was the only and first airline in Europe to be awarded the 5th star by Skytrax. The introduction of a new business class with the new Boeing 777-9 in two years is an example of how the path to modernization will be consistently pursued in the future.

On the occasion of the 100th anniversary of the crane, every detail of the design was reworked – to meet requirements of the digital age. The new Lufthansa appearance gives the individual elements a new, modern quality to sharpen their impact. The designers found great importance in taking up the unique design tradition of the Lufthansa brand and leading it into the future.

Heritage meets the future

“The modernization of Lufthansa is only possible thanks to the commitment of our employees, who are the best in the industry. They are the actual face of the brand “, Carsten Spohr continues.

The crane, designed exactly 100 years ago by graphic artist Otto Firle, a distinctive icon in the sky, remains the airline’s iconic symbol. In the future, it will be slimmer and fit for the digital world. A thinner ring makes the crane look more elegant, bringing it into the foreground and granting it more space. All in all, the trademark will gain lightness and elegance. The familiar blue-yellow color combination of Lufthansa will also be retained – but the use of these primary colors will be redefined. The blue specially developed for Lufthansa is somewhat darker, more elegant and is becoming the leading brand color. It stands for reliability, clarity and value.

After 30 years, Lufthansa’s aircraft are gradually being given a new livery. The design was developed in a complex process with numerous experts. After intensive preliminary studies, more than 800 designs and own color developments in the laboratory, the new aircraft design was completed. In keeping with the airline’s claim to be premium, the blue color of the livery will dominate the sky and the world’s airports for the next few decades.

In the cabin, guests will encounter the modernized design within the crew’s uniform in the form of new – and often yellow – accessories. On-board articles such as tableware, amenity kits, blankets or pillowcases will carry the new design in future. Around 160 million items will be exchanged over the next two years.

An important challenge in revising the design was to meet the requirements of today’s and tomorrow’s digital world. In addition to optimizing the crane for new technical requirements, Lufthansa has developed its own typeface, which is particularly easy to read on mobile devices or Smartwatches.

New brand campaign

Openness and curiosity – the launch of the new Lufthansa brand launch marks the start of the new #SayYesToTheWorld brand campaign. It questions familiar ways of thinking and habits. Lufthansa opens up the world to all explorers. With style, ambition and quality. With empathy for each individual. Reliable and trustworthy.

New design also for the Lufthansa Group

The Lufthansa Group’s brand image has also been modernized. The new logo no longer bears the crane and is written completely in capital letters. This will take into account the great variety of brands in the Group, offering optical neutrality for all companies. The newly developed Lufthansa Corporate typeface is timeless and independent. The use of capitals is a characteristic of the new Group design.

The new Lufthansa blue is the Lufthansa Group’s main color. White ensures lightness and an independent appearance. Yellow complements the color palette. Carsten Spohr says: “We are the proud drivers of globalization and are honored to bring this abstract concept to life! All this drives us forward and makes our work so valuable and fulfilling.”

All photos by Lufthansa.


Lufthansa introduces its new blue livery


Lufthansa is planning to unveil its new livery on February 7 at 6:40 pm (CET) on Facebook Live. The social media unveiling will be followed the next day by a tour of a repainted Airbus A321 (D-AISP from Munich)) and a Boeing 747-8 (D-ABYA from Frankfurt) flying around Europe and Germany.

The carrier has removed its long-standing use of yellow.

The airline has issued these “sneak views”:

On February 3, 2018 Lufthansa published this photo of D-ABYA on social media:

Above Photos: Lufthansa.

"Wolfsburg", experimental livery

Copyright Photo Above: With this new livery, Lufthansa is divorcing itself from yellow, a long-time part of its livery as the secondary color. It has even had experimental liveries (above) where yellow was the primary color with white. Lufthansa Boeing 737-230 D-ABFW (msn 22127) ZRH (Rolf Wallner). Image: 935447.

Lufthansa aircraft slide show:


Seventh Lufthansa Airbus A350-900 touches down in Munich

Lufthansa has welcomed its seventh Airbus A350-900, a plane with the registration of D-AIXG, to Munich. On February 1, after a short downtime for upgrading, the “Mannheim” will take off on its first scheduled flight. With a total fleet size of seven aircraft, Lufthansa will be offering its customers six new destinations with the A350-900 in the summer flight schedule: Seoul as of February 1, New York (EWR), Chicago and Denver from March 25 onwards, and Singapore as of March 27. Vancouver will become the newest A350-900 destination on May 1. Lufthansa is already flying the most modern member of its fleet to Tokyo, Beijing, Hong Kong, Boston, Delhi and Mumbai. “When the summer flight schedule goes into effect, our passengers will be able to enjoy flights on the world’s most modern long-haul aircraft to six additional destinations. The A350-900 is quiet and fuel-efficient, with a cabin that won the German Design Award,” says Wilken Bormann, CEO Hub Munich.

In late 2017, Lufthansa won the “German Design Award 2018” in the category “Excellent Product Design”. The jury commended the creation of a unique travel environment. The Economy Class of the A350-900 has seats in various shades of blue and offers passengers additional comfort: The seats have new ergonomic cushions and more space for storing personal items. The design for the A350 Economy Class was developed by the agency PearsonLloyd Design Ltd.

The A350-900 seats 293 passengers: 48 in Business Class, 21 in Premium Economy and 224 in Economy Class. The aircraft is the world’s most modern and eco-friendly long-haul aircraft. It uses 25 percent less kerosene, has 25 percent lower emissions and is significantly more quiet during take-off than comparable aircraft models. Lufthansa has ordered a total of 25 of these state-of-the-art jetliners.

Photo: Lufthansa.

Lufthansa will be flying from Frankfurt to Shenyang in China again in Summer 2018

Lufthansa Airbus A340-313 D-AIFC (msn 379) YVR (Rob Rindt). Image: 925164.

As of March 27, 2018 Lufthansa will be offering flights to Shenyang in China from Frankfurt again.

Every Tuesday, Thursday and Saturday, an Airbus A340-300 will head towards China. Flight LH782 will take off in Frankfurt at 5:50 p.m. and reach Shenyang the next morning at 9:55 a.m. local time. The return flight is scheduled to depart at 1:15 p.m. as LH783 and reach Frankfurt around 6:30 p.m. The aircraft has three travel classes (Business Class, Premium Economy, Economy Class) and can seat a total of 279 passengers.

Copyright Photo: Lufthansa Airbus A340-313 D-AIFC (msn 379) YVR (Rob Rindt). Image: 925164.

Lufthansa aircraft slide show: