Category Archives: Etihad Airways

Etihad Airways announces new route to Israel

Etihad Airways, the national airline of the UAE, will launch daily scheduled year-round flights to Tel Aviv, the economic and technological center of Israel.

The launch of flights follows the normalisation of diplomatic ties between the two nations, and the signing of the Abraham Accords between the UAE and Israel in Washington D.C. on  September 15, 2020. Only a month later, Etihad became the first GCC carrier to operate a commercial passenger flight to and from Tel Aviv on October 19, 2020.

 

Etihad makes bold changes to organizational structure to address impact of COVID-19 pandemic

Etihad Airways has made this announcement:

etihad-organisational-structure-changes
  • Decisive steps taken to implement new operating model for Etihad as mid-sized carrier
  • New streamlined structure is leaner, flatter and scaleable to support organic growth as air travel resumes
  • Continued focus on safety, security and service and industry-leading Etihad Wellness program

Etihad Airways has announced a new organizational structure that will position the business to deliver on its mandate in the wake of COVID-19 and meet the challenges of the global downturn in aviation head on.

The restructuring sees the airline continuing its transformation into a mid-sized, full-service carrier concentrating on its fleet of widebody aircraft, with a leaner, flatter and scaleable organisational structure that supports organic growth as the world returns to flying.

By embedding the new structure, the airline will strengthen its focus on its core offering of safety, security, service; continue developing its industry-leading health and hygiene programme Etihad Wellness, and prioritise innovation and sustainability, which are essential to the future of the airline.

Tony Douglas, Group Chief Executive Officer, Etihad Aviation Group, said: “After our best-ever Q1 performance, none of us could have predicted the challenges that lay ahead in the remainder of this year. I’m extremely proud of the way my leadership team and the whole Etihad family have navigated the COVID-19 crisis so far, and I must express my gratitude to each member of the team for continually proving our adaptability to the most unexpected of circumstances.

“As a responsible business, we can no longer continue to incrementally adapt to a marketplace that we believe has changed for the foreseeable future. That is why we are taking definitive and decisive action to adjust our business and position ourselves proudly as a mid-sized carrier. The first stage of this is an operational model change that will see us restructure our senior leadership team and our organisation to allow us to continue delivering on our mandate, ensuring long-term sustainability, and contributing to the growth and prominence of Abu Dhabi.”

The new operational model will result in a number of changes to the executive leadership team to streamline the organizational structure.

Etihad Airways aircraft photo gallery:

Etihad makes history with the first commercial passenger flight from a GCC nation to Israel

Etihad Airways, the national airline of the UAE, will become the first GCC carrier to operate a commercial passenger flight to and from Israel, to bring Israel’s top travel and tourism leaders to the UAE.

The historic flight, flown in partnership with the Maman Group, will depart Tel Aviv on 19 October, operated by an Etihad Boeing 787 Dreamliner aircraft for the three-and-a-half-hour journey from Israel to the UAE. The return journey will depart Abu Dhabi on 21 October.

As a travel trade mission, the flight will bring a group of tourism industry leaders, key corporate decision makers, travel agents, and cargo agents, along with media to experience Abu Dhabi and the wider UAE, at the invitation of Etihad Airways and representatives of Abu Dhabi’s tourism industry.

This is the latest development in a growing cooperation between the two nations following the establishment of diplomatic ties, and the signing of the Abraham Accords between the UAE and Israel in Washington D.C. on 15 September. It also follows Israeli national airline El Al’s first symbolic commercial flight between Tel Aviv and Abu Dhabi on 31 August.

His Excellency Mohamed Mubarak Fadhel Al Mazrouei, Chairman, Etihad Aviation Group, said: “Today’s flight is a historic opportunity for the development of strong partnerships here in the UAE, and in Israel, and Etihad as the national airline, is delighted to be leading the way. We are just starting to explore the long-term potential of these newly forged relationships, which will be sure to greatly benefit the economies of both nations, particularly in the areas of trade and tourism, and ultimately the people who call this diverse and wonderful region home.”

As an important facilitator of trade, the flights between Tel Aviv and Abu Dhabi will also carry commercial cargo sourced from, and destined for, points across Etihad’s global network, in addition to commercial guests.

Boeing and Etihad Airways concluded testing on the ecoDemonstrator program

Boeing and Etihad Airways concluded testing on the aerospace company’s 2020 ecoDemonstrator program last week with a cross-country flight using a 50/50 blend of sustainable and traditional jet fuel.

Flying from Seattle to Boeing’s manufacturing site in South Carolina, Etihad’s newest 787-10 Dreamliner used the maximum sustainable fuel blend permitted for commercial aviation. The transcontinental flight also demonstrated a new way for pilots, air traffic controllers and airline operations centers to communicate simultaneously and optimize routing.

Boeing’s ecoDemonstrator program takes promising technologies out of the lab and tests them in the air to accelerate innovation. This year’s program evaluated four projects to reduce emissions and noise and enhance the safety and health of passengers and crew. All of the 787-10 test flights used a blend of traditional jet fuel and sustainable fuel produced from inedible agricultural wastes to minimize emissions, with the final flight operating at the maximum 50/50 commercial blend.

The fuel from World Energy and supplied to Boeing by EPIC Fuels has been certified by the Roundtable on Sustainable Biomaterials to reduce carbon emissions by more than 75% over the fuel’s life cycle.

The partnership between Boeing and Etihad Airways represents a longstanding collaboration to make flying more sustainable. The two companies were among the founding partners that created the Sustainable Bioenergy Research Consortium in 2010. Based at Khalifa University near Abu Dhabi, the pilot project for a unique desert ecosystem produces sustainable fuel from plants that grow in the desert, irrigated by coastal seawater. Etihad used the initial batch of fuel from the pilot project in January 2019 on a passenger flight from Abu Dhabi to Amsterdam.

In January 2020, Etihad took delivery of its signature green 787-10 using a fuel mix comprising 30% SAF produced by World Energy.

Boeing has been a leader in industry efforts to develop sustainable aviation fuel since before the first test flight on a commercial airliner in 2008. Along with others in the industry, the company worked to gain certification of sustainable fuel for commercial use in 2011 and collaborates around the world to create regional production roadmaps.

For more than a decade, World Energy and EPIC Fuels have produced and supplied SAF to Boeing for flight testing. Boeing offers airlines the option of using sustainable fuel for their airplane delivery flights. The first of these occurred in 2012 with an Etihad 777-300ER delivery flight from Everett, Washington, to Abu Dhabi.

Photo: Boeing.

 

Etihad Airways keeps guests protected with global COVID-19 insurance

Etihad Airways, the national airline of the UAE, is introducing COVID-19 global wellness insurance cover as part of Etihad Wellness, the airlines new health and hygiene programme.

Guests who are diagnosed with COVID-19 during their trip won’t have to worry about medical expenses or quarantine costs when they fly with Etihad.

Duncan Bureau, Senior Vice President Sales and Distribution, Etihad Airways, said: “The safety, health, and wellbeing of our guests and employees is our top priority, during and beyond the flight. The introduction of global COVID-19 insurance, in partnership with AXA, builds on stringent measures already in place as part of our Etihad Wellness programme, championed by our Wellness Ambassadors.

“This additional cover will not only instil confidence to travel but also reassure our guests that we are doing all we can to keep them safe and protected. As more countries start opening their borders, we are making it as easy as possible for our guests to plan their next trip, hassle free.”

All Etihad tickets regardless of date of booking, traveling between now and 31 December 2020 will include COVID-19 insurance. Guests with existing bookings don’t need to do anything – they are automatically enrolled into the programme. The insurance is valid worldwide for 31 days from the first day of travel.

Adelane Mecellem, Chief Executive Officer Asia, Middle-East, Turkey and Africa, AXA Partners, said: “At AXA, we are focused on improving the customer experience and wellness of individuals during these times. As such, we are proud to partner with one of the world’s leading airlines, Etihad Airways, and provide their extensive loyal travellers with new protection solutions when needed most.”

For new bookings, simply book your next flight on www.etihad.com, the mobile app, by calling the Etihad Airways Contact Centre in Abu Dhabi on +971 600 555 666 (UAE), or through your preferred travel agency – there are no forms to complete

If you are diagnosed with COVID-19 while you’re away from home, COVID-19 global wellness insurance will cover up to EUR150K of medical costs and up to EUR100 a day of quarantine costs in case of a positive diagnosis for 14 days.

Etihad Airways expands air-rail partnership with AccesRail in Europe

Etihad Airways has announced the expansion of its partnership with AccesRail, the world’s leading provider of air-rail intermodal solutions. The partnership allows Etihad to use AccesRail’s expertise to enable its customers to book train and coach tickets in Europe in conjunction with their air fare using the airline’s online booking platform, or through their travel agency.

Etihad’s guests can connect to and from their international flights to rail routes operated by major European railway companies using the airline’s ‘EY’ code, including an expanded network of seven rail routes on Germany’s Deutsche Bahn from Frankfurt Main Airport. The partnership with AccesRail has also been extended to the United Kingdom to include 16 destinations westbound from London Heathrow on Great Western Railway, and subject to final government approval, to 28 cities across Italy on the country’s primary rail operator, Trenitalia.

The expansion will also see additional inter-city coach services in the United Kingdom operated by National Express to 28 major British towns and cities from London Heathrow, and five from Manchester Airport.

Ali Saleh, Etihad Airways Vice President Alliances and Partnerships, said: “This is a tremendous product, which provides convenient rail or coach connections at some of our key gateways in Europe, enabling customers to commence their Etihad journey from multiple domestic points with the best fares available, all on the same itinerary and ticket.

“As we aim to personalise the guest experience in-flight by providing more choice and greater customisation, we continue to source more strategic partnerships which will mirror this on the ground, giving options and benefits to the many who choose to travel with us in Europe. We soon hope to expand the partnership with AccesRail to more continents.”

Etihad Airways has operated a similar agreement with France’s SNCF, providing codeshare services to 20 destinations on the French domestic rail network from the airline’s Paris gateway.

Andrew Popescu, Vice President Business Development, AccesRail, said: “We are excited to be deepening our Etihad-AccesRail cooperation and look forward to continuing with Etihad on

a global scale. Through this enhanced AccesRail partnership, Etihad will be able, now and in the future, to offer its customers more destinations and more possibilities.”

In operation for more than 20 years, Montreal-headquartered AccesRail is present on most global GDS systems, and partnering with major rail companies in Europe, USA, Canada, Korea, and Japan, making it possible for customers to book and purchase air and rail travel on the same itinerary.

More information is available on www.etihad.com.

Destination guide (effective immediately).

 

Deutsche Bahn (Germany)

From To
FRA – Frankfurt QDU – Dusseldorf
  ZMB – Hamburg
  ZVR – Hannover
  XIT – Leipzig Halle
  ZMU – Munich
  ZAQ – Nuremberg
  ZWS – Stuttgart

 

Great Western Railway (United Kingdom)

From To
LHR – London Heathrow QQX – Bath
UBW – Bridgwater
BPR – Bristol Parkway
TPB – Bristol Temple Meads
CFW – Cardiff
EXS – Exeter
GLO – Gloucester
XNE – Newport
OXQ – Oxford
PCW – Par
PZE – Penzance
PLH – Plymouth
USX – St Austell
SWS – Swansea
XWS – Swindon
TTY – Taunton

 

National Express coach services (United Kingdom)

From To
MAN – Manchester BHX – Birmingham
ZFC – Bradford
ZLZ – Leeds
LXC – Liverpool
ZMP – Manchester
LHR – London Heathrow QQX – Bath Spa
BHX – Birmingham
BOH – Bournemouth
BSH – Brighton
BRS – Bristol
CBG – Cambridge
CWL – Cardiff
CHW – Cheltenham Spa
CLB – Colchester
CVT – Coventry
EXT – Exeter
LGW – Gatwick
QEW – Leicester
LTN – Luton Airport
KYN – Milton Keynes
XNE – Newport
NWI – Norwich
ZGB – Nottingham
OXF – Oxford
POQ – Poole
PLH – Plymouth
RNW – Ringwood
SOU – Southampton
STN – Stansted
SWS – Swansea
XWS – Swindon
TTY – Taunton
WNC – Winchester

Note: Trenitalia services will be announced once government approvals received.

New PCR testing procedures for all travellers flying on Etihad Airways flights to Abu Dhabi

Etihad Airways has made this announcement:

Effective August 1, 2020, all travelers flying Etihad Airways from around the world to Abu Dhabi, and those transferring via Abu Dhabi onto other flights, will be required to show a negative COVID-19 PCR test result from a list of approved testing facilities listed on www.etihad.com/destinationguide, alongside their ICA approval if Abu Dhabi is their end destination. The PCR test must be carried out within 96 hours prior to arrival in Abu Dhabi and a negative COVID-19 PCR test result certificate from one of the approved clinics listed must be shown for approval to board. Children under the age of 12 and people with mild to severe disabilities are currently exempt from this PCR test requirement.

Travellers leaving the UAE from Abu Dhabi to any country in the European Union, the United Kingdom, or to any country where it is mandatory by the authorities at the destination, a negative COVID-19 PCR test result will be required within 96 hours prior to departure. To help facilitate this process, Etihad Airways is collaborating with Mediclinic Middle East to offer departing travellers the option of convenient PRC testing, for a fee, at their home, or at Mediclinic facilities in Abu Dhabi, Al Ain, and Dubai prior to their travel.

The gradual return to more international flying to, from, and via Abu Dhabi is being greatly supported by the Etihad Wellness sanitisation and safety programme, which ensures the highest standards of hygiene are maintained at every stage of the customer journey. This includes specially trained Wellness Ambassadors, a first in the industry, who have been introduced by the airline to provide essential travel health information and care on the ground and on every flight, so guests can fly with greater ease and peace of mind. More information on the stringent measures being taken by Etihad Airways to provide a healthy and hygienic travel experience is available at www.etihad.com/wellness.

Etihad continues to follow UAE and international government, regulatory and health authority directives, and is playing its part in helping to limit the spread of COVID-19.

Boeing and Etihad broaden sustainability alliance by testing innovations on ecoDemonstrator 787

Boeing and Etihad Airways will use a 787-10 Dreamliner to test ways to reduce emissions and noise as part of the aerospace company’s ecoDemonstrator program before the airline accepts delivery of the airplane this fall. The collaboration, which includes extensive sound measurement testing with industry partners, builds on a strategic sustainability alliance Boeing and Etihad formed in November 2019.

 

The ecoDemonstrator program utilizes commercial aircraft to test technologies that can make aviation safer and more sustainable now and into the future. The 2020 program, which will begin testing in August, is the first to use a Boeing 787-10.

Boeing and Etihad will work with industry-leading partners, including NASA and Safran Landing Systems, to conduct aircraft noise measurements from sensors on the airplane and the ground. The data will be used to validate aircraft noise prediction processes and the sound reduction potential of aircraft designs, including landing gear, that are modified for quieter operations.

In addition, a flight will be conducted during which pilots, air traffic controllers and an airline’s operations center will simultaneously share digital information to optimize routing efficiency and enhance safety by reducing workload and radio frequency congestion.

Test flights will be flown on a blend of sustainable fuel, which significantly lowers aviation’s environmental footprint. The testing program is expected to last about four weeks before Etihad enters its Boeing 787-10 into service.

Etihad Airways to resume wider network of flights as UAE travel restrictions eased

Etihad Airways has made this announcement:

Etihad Airways is gradually resuming services to more destinations across its global network. This follows the easing of travel restrictions by UAE regulatory authorities on outbound and inbound travel for citizens and residents. All travel remains subject to the entry and health regulations set by the UAE authorities, and those at the end destination. 

Throughout July and August, subject to the lifting of international restrictions and the re-opening of individual markets, the airline plans to fly to 58 destinations worldwide from its Abu Dhabi hub. These will include major gateways in the Middle East, North America, Europe, Asia, and Australia.

 

The return to a larger network of international flights will be greatly supported by the Etihad Wellness sanitization and safety program, which ensures the highest standards of hygiene are maintained at every stage of the customer journey. This includes specially trained Wellness Ambassadors, a first in the industry, who have been introduced by the airline to provide essential travel health information and care on the ground and on every flight, so guests can fly with greater ease and peace of mind.

Subject to the applicable government approvals, Etihad’s summer schedule will feature a wider network and increased frequencies to the following destinations from, to, or via Abu Dhabi:

North America: Chicago, New York JFK, Toronto, Washington, D.C.

Europe: Amsterdam, Athens, Barcelona, Belgrade, Brussels, Dublin, Dusseldorf, Frankfurt, Geneva, Istanbul, London Heathrow, Madrid, Manchester, Milan, Moscow, Munich, Paris Charles de Gaulle, Rome, Zurich

Middle East & Africa: Amman, Bahrain, Beirut, Cairo, Casablanca, Kuwait, Muscat, Rabat, Riyadh, Seychelles

Asia: Ahmedabad, Baku, Bangkok, Bengaluru, Chennai, Colombo, Delhi, Hyderabad, Islamabad, Jakarta, Karachi, Kochi, Kolkata, Kozhikode, Kuala Lumpur, Lahore, Male, Manila, Mumbai, Seoul, Singapore, Thiruvananthapuram, Tokyo 

Australasia: Melbourne, Sydney

Etihad Airways aircraft slide show:

https://airlinersgallery.smugmug.com/frame/slideshow?key=BLQdXv&speed=3&transition=fade&autoStart=1&captions=0&navigation=0&playButton=0&randomize=0&transitionSpeed=2

Etihad Airways aircraft photo gallery:

 

Etihad Airways to offer special transfer flights connecting key cities on its global network

Effective June 10, 2020, Etihad Airways will link 20 cities in Europe, Asia and Australia via Abu Dhabi. The new transfer services will make it possible for those travelling on the airline’s current network of special flights to connect easily through the UAE capital onwards to key global destinations.

Etihad recently launched links from Melbourne and Sydney to London Heathrow, allowing direct transfer connections to and from the UK capital via Abu Dhabi.

Throughout June, Etihad is continuing to operate a network of special flights from Abu Dhabi to previously announced destinations across its international network. Easy transfer connections via Abu Dhabi will now be available from Jakarta, Karachi, Kuala Lumpur, Manila, Melbourne, Seoul, Singapore, Sydney, and Tokyo to major cities across Europe including Amsterdam, Barcelona, Brussels, Dublin, Frankfurt, Geneva, London Heathrow, Madrid, Milan, Paris Charles de Gaulle, and Zurich.

Etihad continues to follow UAE and international government, regulatory and health authority directives, and is playing its part in helping to limit the spread of COVID-19. The airline has implemented an extensive sanitisation and customer safety programme and is practicing the highest standards of hygiene at every part of the customer journey. This includes catering, aircraft and cabin deep-cleaning, check-in, health screening, boarding, inflight, crew interaction, meal service, disembarkation and ground transportation, among others.

In other news, Etihad Airways has launched ‘Etihad Wellness’, an expanded and more comprehensive health and hygiene program and customer guide. This builds on the stringent measures already put in place by the airline to deal with COVID-19. The programme will be championed by the introduction of specially trained Wellness Ambassadors, a first in the industry, who will provide essential travel health information and care so guests can fly with greater peace of mind.

Etihad Wellness initiatives will be communicated through an easy-to-use online guide highlighting the high standards of cleanliness, health and hygiene being applied at every stage of the customer journey. This includes culinary hygiene at the airline’s catering facilities* and food testing laboratory, aircraft cabin deep-cleaning, check-in, health screening, boarding, inflight experience and product, crew interaction, arrival, and ground transportation.

Over the coming weeks, Etihad will also introduce Wellness Ambassadors at Abu Dhabi International Airport in partnership with Abu Dhabi Airports (ADAC). This will make sure the same levels of care and support are provided at every point of the customer journey through the airport, from check-in to security, immigration, the retail areas, lounges and boarding, so that guests can fly with added comfort, security and confidence.

Once travel restrictions to and from the UAE are lifted, and the airline resumes an expanded network of international flights, Etihad will introduce Wellness Ambassadors on board, complementing the roles performed by other Cabin Crew, and providing an enhanced level of customer care focused on health and wellness inflight.

“The wide-ranging measures we are taking are a strong reflection of those already in place across the emirate of Abu Dhabi. When restrictions are fully lifted and travellers can once again enjoy the best our wonderful home has to offer, they can rest assured their trip will be to one of the cleanest and most well-maintained destinations in the world. This will of course also apply to those transiting onwards through the capital. We are grateful to our partners, including Abu Dhabi Airports, and the Department of Culture and Tourism, for their close cooperation in this far-reaching programme,” concludes Mr. Douglas.

Etihad continues to follow UAE and international government, regulatory and health authority directives, and is playing its part in helping to limit the spread of COVID-19.

Important note: As a precautionary measure, guests travelling on Etihad Airways flights are required to wear a face mask throughout their journey.

Etihad Airways aircraft photo gallery: