Tag Archives: LATAM Airlines (Chile)

LATAM projects operation of 74% for June, and resumes domestic routes in Peru and Brazil

LATAM group projects a passenger operation of up to 74% for June (measured in available seat kilometers – ASK) compared to the same month in 2019 (pre-pandemic scenario). The group will also begin operations between Puerto Maldonado and Cusco, in Peru, and will resume three routes from Belém (Brazil) to Macapá, Fortaleza, and Manaus.

LATAM plans to operate approximately 1,123 daily domestic and international flights during June, connecting 133 destinations in 21 countries.

The group’s cargo business has scheduled more than 1,220 flights on cargo freighters. These projections are subject to the evolution of the pandemic in the countries where the group operates.

In May 2022, passenger traffic (measured in revenue passenger kilometers – RPK) was 69.6% in relation to the same period in 2019, based on an operation of 73.1% compared to May 2019 (measured in ASK).  As a result, the load factor decreased 4.0 percentage points, reaching 79.6%.

The load factor of cargo operations was 58.0%, which corresponds to an increase of 1.6 percentage points in relation to May 2019.

LATAM Group Operational Estimate – June 2022

(Passenger operations measured in ASK / Cargo operations measured in ATK)


80% projected operation (versus June 2019). May 2022 projection reference: 78% 102% domestic and 60% international Total June destinations: 50 domestic (equivalent to 540 daily flights on average) and 19 international Updates: Domestic: Resumption of routes between Belém-Macapá (2 flights/week), Belém-Fortaleza (7 flights/week) y Belém-Manaus (3 flights/week).


59% projected operation (versus June 2019). May 2022 projection reference: 62% 74% domestic and 46% international Total June destinations: 15 domestic (equivalent to 111 daily flights on average) and 22 international


104% projected operation (versus June 2019). May 2022 projection reference: 114% 148% domestic and 58% international Total June destinations: 17 domestic (equivalent to 191 daily flights on average) and 5 international


44% projected operation (versus June 2019). May 2022 projection reference: 41% 122% domestic and 21% international Total June destinations: 8 domestic (equivalent to 39 daily flights on average) and 3 international


70% projected operation (versus June 2019). May 2022 projection reference: 68% 92% domestic and 62% international Total June destinations: 19 domestic (equivalent to 161 daily flights on average) and 22 international Updates: Domestic: New route – Puerto Maldonado-Cusco (4 flights/week).


94% projected operation (versus June 2019). May 2021 projection reference: 94% 77% domestic belly and 65% international belly* 163% dedicated freighter

Domestic Spanish-speaking countries


Domestic Brazil




Consolidated Total


LATAM Airlines (Chile) aircraft photo gallery:

LATAM Group expects to operate 74% of its pre-pandemic schedule in June

LATAM Group projects a passenger operation of up to 74% for June (measured in available seat kilometers – ASK) compared to the same month in 2019 (pre-pandemic scenario).
The group will also begin operations between Puerto Maldonado and Cusco, in Peru, and will resume three routes from Belém (Brazil) to Macapá, Fortaleza, and Manaus.
LATAM plans to operate approximately 1,123 daily domestic and international flights during June, connecting 133 destinations in 21 countries.
LATAM Airlines (Chile) aircraft photo gallery:

LATAM resumes operations between Punta Arenas and Mount Pleasant

LATAM Airlines Group announces the resumption of operations between Punta Arenas and Mount Pleasant, with a monthly stopover in Río Gallegos (Argentina), starting on July 2, 2022.

LATAM Airlines Group has operated this route since 1999, in compliance with the agreement signed that year by the governments of Argentina and the United Kingdom. These routes were suspended in March 2020 due to the COVID-19 global health crisis.

The route is operated on Airbus A320 aircraft, which has a capacity of 174 passengers —162  in Economy, and 12 passengers in Premium Economy. Flights will operate weekly on Saturdays, under the following schedule (all in local time). Flights in August will be scheduled the same as those in July. 

Date Flight Route Time

July 2 LA895 Punta Arenas – Mount Pleasant 11:20h – 12:55h 

July 2 LA894 Mount Pleasant – Punta Arenas 13:57h – 15:38h 

July 9 LA897 Punta Arenas – Río Gallegos 11:20h – 12:04h

July 9 LA897 Río Gallegos – Mount Pleasant 13:35h – 15:04h

July 9 LA894 Mount Pleasant – Punta Arenas 16:50h – 18:31h

July 16 LA895 Punta Arenas – Mount Pleasant 11:20h – 12:55h

July 16 LA896 Mount Pleasant – Río Gallegos 14:57h – 16:28h

July 16   LA896            Río Gallegos – Punta Arenas         18:12h – 18:54h 

July 23 LA895 Punta Arenas -Mount Pleasant 11:20h – 12:55h

July 23 LA894 Mount Pleasant – Punta Arenas 13:57h – 15:38h

July 30 LA895 Punta Arenas -Mount Pleasant 11:20h – 12:55h

July 30 LA894 Mount Pleasant – Punta Arenas 13:57h – 15:38h

LATAM Airlines (Chile) aircraft photo gallery:


LATAM resumes passenger flights to Australia and New Zealand

LATAM Airlines Group reinforces its international connectivity by announcing that it will resume its passenger operations between Santiago, Auckland, and Sydney beginning March 29. Tickets are already available for sale on LATAM.com, with a frequency of three flights per week.

According to the respective authorities, individuals who hold a COVID-19 vaccination certificate proving that they were fully vaccinated at least 14 days prior to the departure of their flight will be able to enter Australia on Feb. 21. In addition, they must complete a sworn statement and present a negative PCR test result carried out a maximum of 72 hours before their departure. 

In order to enter New Zealand, passengers must meet specific entry requirements, which will be made more flexible in phases with the complete reopening of its borders scheduled for October 2022. To learn more about entry requirements and restrictions, we recommend visiting the following link: 









Tuesday, Thursday Saturday

Santiago (00:40)

Auckland (05:15)

Sydney (09:35)


Wednesday, Friday, Sunday

Sydney (11:35)

Auckland (16:40)

Santiago (13:40)

*Itineraries in local time, valid for the months of April, May and June.

LATAM reports revenue was up 47.8% in the third quarter but reported a net loss of $691.9 million

LATAM Airlines (Chile) Airbus A321-211 WL CC-BEO (msn 7298) PMC (Robbie Shaw). Image: 955835.

LATAM Group issued this statement:

Alongside the publication of its results for the third quarter of the year, the LATAM group reported that it noted a continued improvement in its revenues during the period, reaching US$1,314 million, which represents an increase of 47.8% compared to the second quarter of 2021 and 156.1% compared to the third quarter of 2020. Despite this improved performance, total revenues for the third quarter are 50.7% below 2019 as a result of the ongoing effects of the pandemic.

Cargo revenues recorded an increase of 43.6% compared to 2019, reaching US$361.4 million.

Roberto Alvo, CEO of LATAM Airlines Group, said that “our operation continues to recover, which translates to a substantial revenue improvement during the third quarter. We are already seeing the fruits of our efficiency initiatives, which will allow us to position ourselves as a highly competitive group once our Chapter 11 process is finalized.”

Regarding the operations, the LATAM group showed significant advances in the third quarter, reaching 49.7% of 2019 levels of capacity (measured in ASK), driven by a strong recovery in its domestic operations, and a capacity increase of 75% compared to the second quarter of 2021. The group expects to end the year operating more than 65% of consolidated capacity (measured in ASK) versus 2019 levels.

Total costs amounted to US$1,793 million in the period, representing a decrease of 25.2% compared to the third quarter of 2019. The group’s unit cost (cost per ASK, excluding fuel) decreased 18.3% versus the second quarter of this year, despite higher maintenance costs and a slower recovery of international operation. This result is a reflection of the efficiencies achieved by the group during the last months, which will translate into savings of more than US$900 million annually.

Operating loss in the third quarter of the year totaled US$479.2 million, while the net loss was US$691.9 million, impacted by the effects of maintenance costs, restructuring expenses and other non-recurring expenses.


During the third quarter, LATAM continued to make progress in the creation of regional alliances within the context of the Solidarity Airplane program, making its connectivity, infrastructure, experience, capacity and speed available to foundations and organizations free of charge. Partnerships include Peru’s Food Bank, Operation Smile, ANIQUEM and ALINEN in Peru; SOLCA – HOPE, INDOT, Red Cross and Operation Smile in Ecuador; and Operation Smile, América Solidaria and the National Institute of Health, Panthera Colombia and the Schooner Bight Ethnic Association in Colombia, among others. It should be noted that Solidarity Airplane also has alliances in Brazil and Chile.

Since the beginning of the pandemic, the group has transported more than 160 million COVID-19 vaccines for free within Brazil, Chile, Ecuador and Peru as part of the same program.

Also, related to the climate change pillar of LATAM’s sustainability strategy, the group recently announced the CO2BIO project, an alliance that represents the first conservation project in the Orinoquia region of Colombia by the Cataruben Foundation, leveraged by the United States Agency for International Development (USAID) and with the participation of Panthera Colombia. CO2BIO includes the conservation of forest, wetland and grassland and the development of sustainable productive activities, and is the group’s first iconic ecosystem conservation project to contribute to the goal of carbon neutrality by 2050.

Top Copyright Photo: LATAM Airlines (Chile) Airbus A321-211 WL CC-BEO (msn 7298) PMC (Robbie Shaw). Image: 955835.

LATAM Airlines (Chile) aircraft slide show:

LATAM Airlines (Chile) aircraft photo gallery:

LATAM Group launches a pilot health passport from Lima and Santiago

The LATAM Group, through its subsidiaries in Chile and Peru, together with the International Air Transport Association (IATA) have come together to carry out the pilot of the IATA Travel Pass digital application, allowing passengers to organize and manage travel requirements complying with what is required by the authorities on international flights more efficiently and expeditiously.

IATA Travel Pass works based on the biometric information of the passenger’s passport, the results of laboratories in agreement and the joint information of the governments.

The pilot phase, which is voluntary for the passenger, is expected to take place between June 14 and July 2 on the following routes:

  • Lima-Miami
  • Lima-Santiago de Chile
  • Santiago de Chile-Lima
  • Santiago de Chile-Miami

LATAM Group announces that it will be zero waste to landfill by 2027 and carbon neutral by 2050

LATAM Airlines (Chile) Boeing 787-9 Dreamliner CC-BGD (msn 35322) FRA (Marcelo F. De Biasi). Image: 939889.

LATAM Group made this announcement today:

Achieving carbon neutrality by 2050, zero waste to landfill by 2027 and protecting iconic ecosystems in South America, are some of the commitments that are part of the LATAM Group Sustainability Strategy, launched today.

“We are facing a critical moment in the history of humanity, with a serious climate crisis and a pandemic that has changed our society. Today, it is not enough to do the usual. As a group we have the responsibility to go further in the search for collective solutions. We want to be an actor that promotes the social, environmental and economic development of the region; therefore, we are assuming a commitment that seeks to contribute to the conservation of ecosystems and the well-being of the people of South America, making it a better place for all of them,” said Roberto Alvo, CEO of LATAM Airlines Group.

One of the most important announcements was the first stage of a collaboration with The Nature Conservancy (TNC), to plan conservation and reforestation actions in iconic ecosystems in the region. TNC is a global environmental organization that works based on science, creating solutions for the most urgent challenges of our planet, so that nature and people may prosper together.

“With more than 35 years of experience in Latin America, our scientific studies have shown that forest restoration and regeneration can efficiently contribute to the Nationally Determined Contributions’ (NDCs) goals. TNC believes that multisectorial collaboration accelerates the implementation of nature-based solutions to mitigate the impacts of climate change, protect biodiversity, and develop a more prosperous future for people in the region,” said Ian Thompson, Executive Director of The Nature Conservancy (TNC) Brazil.

A strategy for the next 30 years

The sustainability strategy for the next 30 years includes four pillars of work: environmental management, climate change, circular economy and shared value. The lines of action were designed collaboratively with experts and environmental organizations from across the region.

Regarding the climate change pillar, the group announced that it will work to reduce its emissions through the incorporation of sustainable fuels and new aviation technologies that are expected to be available beginning 2035. “The environment cannot wait 15 years to have the necessary technologies to reduce emissions. This is why we will work in parallel to promote these transformations and offset our emissions through nature-based solutions,” said Roberto Alvo, CEO of LATAM Airlines Group.

Through the development of a portfolio of conservation projects and other initiatives, LATAM Group will contribute to offset 50% of its domestic emissions by 2030, establishing a path to be carbon neutral by 2050. It will intervene in iconic ecosystems of South America, such as the Amazon, the Chaco, the Llanos of Orinoco, the Atlantic forest and El Cerrado, among others.

Additionally, LATAM Group will promote a program that will allow passengers, corporate and cargo customers the option of offsetting the CO2 emissions associated with their trips. In parallel, the group will offset the same amount of CO2 emissions as customers under the 1+1 program.

In circular economy, LATAM Group is committed to promoting a culture of elimination, reduction, reuse and recycling throughout the operation, in order to reach 2027 as a group that generates zero waste to landfill. To do this, single-use plastics will be eliminated before 2023 and the on-board recycling program will be expanded on all domestic routes of the LATAM Group, and all LATAM lounges will be made 100% sustainable. Similarly, the group will implement a uniform recycling program in all countries and a plan to replace materials on board with compostable, recyclable or certified items.

As part of the shared value pillar, the group will expand its capacity to transport cargo and people for health programs, natural disasters and environmental care. It should be remembered that since the beginning of the pandemic, thanks to the Solidarity Plane program, there has been the transportation of more than 29.4 million vaccines free of charge in its subsidiaries, more than 1,400 health professionals, over 490 tons of medical supplies and more than 1,500 organs and tissues in South America. At the same time, the program has confirmed 10 transports of stem cells for patients with blood cancer.

Lastly, in the case of environmental management, LATAM Group will implement a transparent and auditable system that will allow it to take into account environmental variables in all the group’s processes, which will have environmental certification (IEnvA) throughout its operation, a reference in the industry, and that is granted by the International Air Transport Association (IATA).

Top Copyright Photo: LATAM Airlines (Chile) Boeing 787-9 Dreamliner CC-BGD (msn 35322) FRA (Marcelo F. De Biasi). Image: 939889.

LATAM aircraft slide show (Chile):

LATAM will continue to transport vaccines free

LATAM Airlines Group reported that it will continue to transport vaccines at no cost within the countries where it operates throughout 2021 through its Solidarity Plane program. To date, the group has transported over 23.7 million vaccines against COVID-19 within South America, through more than 300 flights in the domestic markets of Brazil, Chile, Ecuador and Peru.

More than 50 towns have benefited from the doses, including those located in difficult access points including Easter Island in Chile, Galapagos in Ecuador, Iquitos in Peru. In Brazil, doses have been moved to all states, as a result of the country’s current health crisis.

After the arrival of the first shipments of vaccines to the region in December 2020, LATAM made the free transport of doses available to the authorities of the governments of the countries where it has domestic operations.

Since the beginning of the pandemic to date, Solidarity Plane has transported more than 480 tons of medical supplies, benefiting Argentina, Brazil, Chile, Colombia, Ecuador and Peru. At the same time, more than 1,400 organs and tissues were mobilized within South America and the transfer of stem cells was carried out for ten people with blood cancer, who were able to receive a second chance at life. In passenger transport, more than 1.300 health professionals were able to travel to meet different needs related to Covid-19 in the countries that LATAM operates with domestic flights.

Through LATAM Cargo, the group has transported over 48 million vaccines to South America and within the countries in which it operates. LATAM Cargo is the first airline in the American continent, and the only one in the region, to obtain the CEIV Pharma (IATA) certification. This voluntary certificate internationally certifies that facilities, equipment, operations and personnel meet all applicable standards, regulations and guidelines expected by pharmaceutical manufacturers.

LATAM Group adjusts operational projection to 25% in April

Delivered on December 23, 2019

LATAM estimates the passenger operation in April 2021 to reach 25% (measured in available seat kilometers – ASK) compared to the same month in 2019 and a pre-pandemic context. This operational projection is in line with the demand, which has been affected by new border closures and passenger travel restrictions due to the current impact of COVID-19 in the region.

The group plans to operate approximately 400 daily domestic and international flights this month, connecting 114 destinations in 15 countries. Meanwhile, in the Cargo Division, there are more than 1,150 cargo freighter flights scheduled.

All projections are subject to the evolution of the pandemic, as well as travel restrictions in the countries where LATAM operates.

During March 2021, passenger traffic (measured in revenue passenger-kilometers – RPK) was 22.6% in relation to the same period in 2019, based on an operation of 31.5% (measured in available seat-kilometers – ASK) compared to March 2019. As a result, the load factor decreased 23.3% percentage points to 59.5%.

With regard to the cargo operation, the load factor in March reached 67.2%, 9.1 percentage points higher than the same month of 2019.

LATAM Group Operational Estimate – April 2021 (measured in ASK):

Brazil ● 27% projected operation (versus April 2019) ○ 38% domestic and 16% international ● Total April routes: 72 domestic (equivalent to 190 daily flights) and 9 international.

Chile ● 18% projected operation (versus April 2019) ○ 50% domestic and 5% international ● Total April routes: 17 domestic (equivalent to 66 daily flights) and 11 international.

Colombia ● 64% projected operation (versus April 2019) ○ 107% domestic and 26% international ● Total April routes: 23 domestic (equivalent to 99 daily flights) and 2 international.

Ecuador ● 20% projected operation (versus April 2019) ○ 54% domestic and 11% international ● Total April routes: 6 domestic (equivalent to 14 daily flights) and 3 international.

Peru ● 31% projected operation (versus April 2019)○ 48% domestic and 25% international ● Total April routes: 18 domestic (equivalent to 67 daily flights) and 15 international.

Cargo Division ● 78% projected operation (versus April 2019) ○ 61% domestic belly y 36% international belly* ○ 128% freighter

*Belly: goods transported in the cargo hold (lower deck) of the aircraft.

Top Copyright Photo: LATAM Airlines (Chile) Boeing 787-9 Dreamliner CC-BGP (msn 38469) LAX (Michael B. Ing). Image: 953352.

LATAM Airlines aircraft slide show:

LATAM Airlines Group files for Chapter 11 reorganization

LATAM Airlines Group S.A. has made this announcement:

LATAM Airlines Group S.A. and its affiliates in Chile, Peru, Colombia, Ecuador and the United States today (May 26) initiated a voluntary reorganization and restructuring of their debt under Chapter 11 protection in the United States with the support of the Cueto and Amaro families and Qatar Airways, two of the largest shareholders of LATAM.

In light of the effects of COVID-19 on the worldwide aviation industry, this reorganization process provides LATAM with an opportunity to work with the group’s creditors and other stakeholders to reduce its debt, access new sources of financing and continue operating, while enabling the group to transform its business to this new reality.

The Chapter 11 financial reorganization process is a proven legal framework under which LATAM and said affiliates will have the opportunity to resize their operations to the new demand environment and reorganize their balance sheets, enabling them to emerge more agile, resilient and sustainable. LATAM and its affiliates will continue flying as conditions permit throughout the process.

“LATAM entered the COVID-19 pandemic as a healthy and profitable airline group, yet exceptional circumstances have led to a collapse in global demand and has not only brought aviation to a virtual standstill, but it has also changed the industry for the foreseeable future,” said Roberto Alvo, Chief Executive Officer of LATAM. “We have implemented a series of difficult measures to mitigate the impact of this unprecedented industry disruption, but ultimately this path represents the best option to lay the right foundation for the future of our airline group. We are looking ahead to a post-COVID-19 future and are focused on transforming our group to adapt to a new and evolving way of flying, with the health and safety of ourpassengers and employees being paramount.”

The group has secured the financial support of shareholders, including the Cueto and Amaro families, which have lasting ties to LATAM, and Qatar Airways, to provide up to $900 million in debtor-in-possession (DIP) financing. These partners have a profound understanding of the industry, the group and its operational challenges. Their support demonstrates a belief in LATAM and its affiliates and their long-term sustainability. To the extent permitted by law, the group would welcome other shareholders interested in participating in this process to provide additional financing. In addition, as of the filing, the group had approximately USD $1.3 billion in cash on hand.

LATAM and its affiliates are also in discussions with their respective governments of Chile, Brazil, Colombia and Peru to assist in sourcing additional financing, protect jobs where possible and minimize disruption to its operations. LATAM and its affiliates would like to thank its shareholders, employees, creditors and the communities it serves for their support to help secure the group’s long-term future. The group is confident that this process will bring together these diverse stakeholders to build a new LATAM that is better placed to succeed for years to come.

“Faced with the biggest crisis in the history of aviation, the Board has approved this path forward having analyzed all the available alternatives to ensure the sustainability of the group. As we have adapted to new realities in the past, we are confident that LATAM will be able to succeed in the post-COVID-19 context and continue to serve Latin America, connecting the region with the world,” said Ignacio Cueto, Chairman of LATAM’s Board of Directors. 

The group is continuing to adapt and respond to the COVID-19 pandemic and is actively preparing to welcome customers back once travel prohibitions are lifted and demand increases, guaranteeing the highest safety standards for passengers and crew for which LATAM is highly recognized.

Continuing to serve Latin America

LATAM group is committed to preserving business continuity as it reorganizes – especially with respect to employees, customers, suppliers, commercial partners and local communities.

  • LATAM Airlines Group S.A. and its affiliates will continue to operate passenger and cargo flights, subject to demand and travel restrictions.
  • All current and future tickets, travel vouchers and frequent flyer miles and benefits, as well as flexibility policies, will be honored.
  • The group’s employees will continue to be paid and receive benefits as provided in their employment agreements.
  • Suppliers will be paid in a timely fashion for goods and services delivered from May 26, 2020 forward and throughout this process.
  • Travel agencies and other commercial partners will experience no disruption in their interactions with the LATAM group.

The right option to strengthen the group

The LATAM group has shared its journey with the people of Latin America, thriving in times of growth and pulling together to overcome times of adversity, and like many, LATAM and its affiliates began 2020 with hopes of progress that COVID-19 has brought to a virtual standstill. In 2019, the group launched 26 new routes and transported a record 74 million passengers, 5.4 million more than in 2018. The group’s plans for 2020 included further enhancing its passenger experience through cabin transformations and strengthening its strategic partnerships to further connect Latin America with the world. While the group will change through the Chapter 11 process, its culture, commitment to customers, shared history and Latin American identity will not.

After careful consideration, LATAM is confident that the Chapter 11 reorganization process is the best path forward to achieve the group’s objectives and meet its obligations while comprehensively managing its fleet and addressing its debts, most of which are held in the United States. Importantly, this process is markedly different from the concept of “quiebra“, “bancarrota“, or liquidation. LATAM intends to rely on specific relief that will allow it to pay its employees, meet benefit obligations, pay critical suppliers and conduct other day-to-day business operations as the group works with the court and creditors to resolve its case. With Chapter 11 protection, the group’s management team will remain in place and will continue to lead LATAM through the reorganization and transformation process.

These unique provisions of the Chapter 11 reorganization process will enable the group to minimize disruptions to the business and protect the interests of stakeholders while it restructures its balance sheet to emerge as a more agile, resilient and sustainable airline group.

While most of LATAM’s affiliates are included in the reorganization process, several entities are not, due to the nature of their debt structure and current financial status. A full list of filing entities is available at cases.primeclerk.com/LATAM. The list below summarizes the inclusion of these entities in the Chapter 11 financial reorganization and other proceedings.

Material filing entities:

  • Chile: LATAM Airlines Group S.A. and certain other entities incorporated in Chile are included in the Chapter 11 filing and will also file recognition proceedings in Chilean Courts in order to ensure that the Chapter 11 process is given full credit and effect, providing even greater protection to LATAM’s businesses.
  • Colombia: LATAM Airlines Colombia and other entities incorporated in Colombia are included in the Chapter 11 filing and will also file recognition proceedings in the Superintendencia de Sociedades in order to ensure that the Chapter 11 process is given full credit and effect, providing even greater protection to LATAM’s businesses.
  • Peru: LATAM Airlines Perú and other entities incorporated in Peru are included in the Chapter 11 filing and are also filing a “Preventative Reorganization Process” with INDECOPI in order to ensure to these businesses are further protected from adverse actions of creditors.
  • Ecuador: LATAM Airlines Ecuador is included in the Chapter 11 filing.
  • United States: All of the group’s operating entities, other than special purpose vehicles, in the United States are included in the Chapter 11 filing.

Non-filing entities

  • Argentina, Brazil and Paraguay: LATAM’s affiliates in Argentina, Brazil and Paraguay are not included in the Chapter 11 filing. LATAM’s affiliates in Brazil are in discussions with the Brazilian government about the next steps and financial support for their Brazilian operations.

Importantly, whether included in the filing or not, all of the companies in the group will continue to operate as travel restrictions and demand permit.

Additional Information

LATAM Airlines Group and its affiliates understand that their employees around the world, their families, their suppliers and customers will have many questions. While LATAM may not have all the answers at this point, the group will be guided by transparency in all its interactions.

Previously the group made this announcement about the upcoming schedule:

LATAM Airlines Group and its affiliates, Latin America’s leading airline group with one of the largest route networks in the world, announced today it will gradually increase its international and domestic operations during June and July, offering passengers more flexible options, lower fares and increased sanitation measures.

In June the LATAM group expects to increase its total pre-crisis capacity from 5% to 9%, while preparing to reach 18% in July. The LATAM group understands that decision-making in these uncertain times is complex, reason why it is granting passengers greater flexibility to purchase and schedule trips with rates that on average can be up to 20% less expensive. Additional sanitation measures will also being implemented on all flights.

“With these measures, the LATAM group is responding to the connectivity needs of the countries where it operates and adapting its offerings to the requirements of customers in this complex scenario,” said Michael Rutter, Senior Commercial Vice President of LATAM Airlines Group. “The group is increasing flights, destinations and frequencies, and taking concrete measures that respond to the new economic reality that clients and their families are facing. Those measures include more accessible and flexible flight options, new sanitation measures and customer assistance services for passengers during their trips.”

During June, LATAM Airlines Brazil will operate four international routes from São Paulo to Frankfurt, London, Madrid and Miami, while LATAM Airlines Group will operate from Santiago, Chile to Miami and São Paulo, a connection center through which customers can access these three destinations in Europe. By July, the LATAM group intends to increase international destinations to 13.

Domestically, LATAM Airlines Brazil will operate 74 routes, while LATAM Airlines Chile will reach 12 destinations that include La Serena, Copiapó, Temuco and Easter Island. Similarly, the affiliate in Ecuador is working to resume their domestic flights in June, with the Colombian and Peruvian affiliates expecting to reestablish their service in July, as permitted by local authorities.


Given the new economic environment, the LATAM group further reduced costs and increased efficiency in order to offer tickets that on average can be up to 20% more affordable.


Given the uncertainty caused by the current health crisis, passengers will have more flexibility to buy tickets and schedule their trips, subject to applicable local regulations.

  • Until July 31, 2020, passengers can voluntarily reschedule their tickets on Latam.com before the departure of their flight. The first change will be without penalty or fare change (same destination, subject to cabin availability and validity of the ticket). The destination can change subject to a fare differential, if applicable.
  • If the passenger is not certain of the date of travel, they can leave their ticket open for 12 months, as long as they notify the airline through their website at least 7 days in advance. (My Trips section of LATAM.com)
  • In the event that a flight is canceled or rescheduled, passengers may reschedule their tickets without penalty or fare difference (subject to cabin availability, same destination and validity of the ticket). If they wish to change their destination, a rate difference will apply if one exists.


This new platform on the LATAM website contains detailed information on the chosen destination and provides travel solutions for passengers, who will also be able to connect with third-party providers on passenger responsibilities of securing entry, exit and any re-entry criteria for the destination they are visiting.


LATAM Airlines Group and its affiliates have adopted the best sanitation practices in the world, following the recommendations of the WHO and the industry.

The measures:

During check in:

  • Attention to the passenger

The cleaning and disinfection of the passenger service area increased, including counters and all self-service kiosks.

  • Self-service terminals

The LATAM group has self-service kiosks at all the airports where it operates, guaranteeing an autonomous service without face-to-face counters.

  • Use of mandatory masks

From the moment of arrival at check-in and while boarding, as well as during flight and disembarkation, the use of masks will be mandatory for all passengers. This measure extends to cabin crew in all phases of the flight.

On board:

  • Continuous sanitation
    • Proactive disinfection procedures in all aircraft after each arrival on all flights and of the entire cabin with quaternary ammonium spray and additional manual cleaning.
    • Alcohol gel available onboard all aircraft.
    • Cleaning of frequent passenger contact points (e.g., handles, toilets, armrests, belts, screens, light and call switches, seat pockets, windows and trays) during all phases of flight.
  • Air Filtration
    • All of the L group’s fleet has air recirculation systems that renews the air every 3 minutes with HEPA (High Efficiency Particulate Air) filters, removing 99.97% of the particles.
  • More space on board
    • Boarding will include social distancing requirements between passengers, avoiding crowds. Front restrooms will remain for the exclusive use of the crew, to minimize contact with passengers.
  • Blankets and Beds
    • All blankets, downs, and pillows are laundered after each flight. In the case of pillows, they can also be discarded depending on the material.

LATAM Airlines (Chile) aircraft photo gallery: