Tag Archives: Austrian Airlines

Lufthansa, Swiss and Austrian Airlines will be offering a selection of food and beverages in Economy Class on short- and medium-haul flights starting in spring 2021

Lufthansa Group has made this announcement:

In the near future, Lufthansa, Swiss and Austrian Airlines will be offering g their customers a new range of services in Economy Class. Starting in spring 2021, passengers on short and medium-haul routes will be able to purchase a broad selection of high-quality foods and beverages on board to suit their needs.

High quality standards are implemented in the new range from selection to preparation and presentation. With the new concept, the airlines are also investing more heavily in sustainability by selecting environmentally friendly products and packaging and by reducing food waste through more customized production.

“Our current snack offer in Economy Class does not always meet the expectations of our guests,” explains Christina Foerster, Member of the Executive Board Lufthansa Group responsible for Customer, IT & Corporate Responsibility. “The new offer was developed on the basis of feedback from our customers. With the high-quality offer available for purchase, our passengers will be able to decide what they want to eat and drink on their journey.”

The range of food and beverages will be available from the individual airlines in various forms, some of which will have regional references. The focus will be on fresh products and a selection of snacks. The standard, complimentary snack will no longer be served in the future.

The new offer will be introduced in phases as of spring 2021: Austrian Airlines will begin, followed by Swiss and Lufthansa; the new products will be revealed by individual airlines over the coming months.

Austrian Airlines launches mandatory COVID-19 tests

Austrian Airlines made this announcement:

On November 12, 2020, Austrian Airlines is starting a further testing phase on flights OS171 (Vienna-Hamburg) and OS172 (Hamburg-Vienna) in order to integrate COVID-19 rapid antigen tests in the travel chain.

The first phase of the project is currently underway and will last until November 8, 2020. In this case, passengers are offered the possibility to undergo the tests on a voluntary basis. In the next step, tests will be obligatory for passengers and the crew on selected flights. This ensures that all persons on board have tested negative for COVID-19. The implementation of the free COVID-19 rapid antigen tests will take place in close cooperation with the Lufthansa Group as well as the respective airports in Vienna and Hamburg. After taking the test, passengers will receive their results within 10-15 minutes, either via SMS or, upon request, also after consulting medically trained staff. The boarding card is only activated if the test result is negative, enabling the passenger to gain entry to the security area and the gate. If the test result is positive, the affected passenger will be taken care of by the airport medical service in order to fully clarify the individual’s medical condition. Further steps will be specified with the responsible health authorities. In this case, the passenger will be able to rebook or cancel his or her Austrian Airlines flight at no cost.

“About 25 percent of the passengers volunteered to have themselves tested in the first testing phase”, explained Austrian Airlines COO Jens Ritter. “Our objective is to make quarantine regulations obsolete in the future on the basis of a sophisticated testing strategy. Mandatory tests are a further step on this path.“ In the medium term, the hope exists that the use of rapid tests will lead to a loosening of the numerous travel restrictions and make travelling easier and possible to plan once again.

“Economy and tourism urgently need more freedom to travel. We therefore need solutions that offer security and can be integrated into the travel process. Rapid antigen testing is a way out of the Covid-19 crisis. The test operation at Vienna Airport works very well and we are pleased that Austrian is now expanding this offer to the Hamburg connection”, stated Julian Jäger, Member of the Management Board of the airport operating company Flughafen Wien AG.

The COVID-19 rapid antigen test is performed at the testing center at Vienna Airport or Hamburg by expert medical personnel. Vienna International Airport has set up a test center for this purpose in the check-in area of Terminal 3, near counter 370. The tests are carried out by medical staff of the airport. Passengers can take the test before departure without having made an appointment in advance. When departing from Hamburg, it is possible to register online in advance and thus reduce waiting times. Passengers are requested to come to the respective testing center two hours before departure. The test results are checked by the gate personnel during the boarding process. No data is exchanged, noted down or passed on. These flights can only be boarded with negative COVID-19 test results. Alternatively, Austrian Airlines also accept negative PCR test results which are not older than 48 hours at departure. In this case as well, passengers are also requested to report to the testing center.

The pilot phase of the mandatory COVID-19 tests is currently scheduled to last until the end of November 2020. The underlying aim of the pilot project is to optimally integrate the testing procedure in the passengers’ travel process and design it in such a manner as to be as pleasant as possible. The testing program represents a Group-wide pilot project of the Lufthansa Group. It should enable intercontinental mobility and the freedom to travel, also during the coronavirus pandemic, and while maintaining health protection. If the trial runs become well established, the airline may offer the tests on a larger scale and extend them to other routes as well.

Flights with rapid antigen tests are marked accordingly

All flights operated as so-called “COVID-19 Tested Flights” are designated accordingly on the Austrian Airlines website so that they can already be identified as such during the booking process. Moreover, passengers are provided with information before departure via a pre-flight e-mail and check-in invitation. At the present time, the rapid COVID-19 antigen tests do not replace the PCR tests mandated by health authorities. This means that all passengers must continue to adhere to local entry regulations. The obligation to wear masks on board Austrian Airlines flights as well as at airports remains in force, with the exception of children under the age of six and passengers who can present the appropriate medical declaration.

Deteriorating trend due to Coronavirus puts pressure on third quarter results of Austrian Airlines

Austrian Airlines issued this statement:

• 3rd quarter of 2020: Adjusted EBIT of minus EUR 106 million
• CFO Andreas Otto: “The coronavirus really spoiled the summer business for us”
• Rising infection rates require cutback in flight operations

As a consequence of the second wave of the coronavirus crisis and the related high number of adjustments to flight operations, Austrian Airlines reported adjusted earnings before interest and taxes (adjusted EBIT) of minus EUR 106 million in the third quarter of 2020 compared to the positive results of EUR 70 million in the prior-year quarter. Accordingly, the adjusted EBIT for the first nine months of 2020 equaled minus EUR 341 million. The number of passengers transported by Austrian Airlines fell by 75 percent to about 2.8 million due to the many travel restrictions which have been imposed.

“As an airline, we normally make money in the summer months. However, this year the coronavirus spoiled things for us. The patchwork set of regulations within Europe and the new lockdown decrees in many countries are further aggravating the situation”, explains Austrian Airlines CFO Andreas Otto.

Results in detail
In the middle of August, Austrian Airlines operated at its highest capacity in the year 2020, comprising about 30 percent of flight operations compared to the prior-year level. The situation has deteriorated since this time as a result of the large number of travel restrictions. Revenue in the period July to September 2020 fell by 85 percent year-on-year to EUR 93 million. In the same period, the adjusted total operating revenue also declined by 85 percent from the third quarter of 2019 to EUR 102 million (Q3 2019: EUR 667 million). Operating expenditures amounted to EUR 208 million, corresponding to a drop of 65 percent (Q3 2019: EUR 597 million). The adjusted third-quarter EBIT amounted to minus EUR 106 million.

Revenue in the first nine months of 2020 was down by 85 percent to EUR 414 million (Q1-3 2019: EUR 1,612 million). The adjusted total operating revenue decreased by 72 percent to EUR 465 million (Q1-3 2019: EUR 1,678 million). Operating expenditures in the first three quarters of 2020 were down 51 percent to EUR 806 million (Q1-3 2019: EUR 1,661 million). Corresponding countermeasures have been taken, as reflected in the expansion of short time working at Austrian Airlines as well as comprehensive cost reduction measures. The adjusted EBIT, which does not include valuation losses or gains from aircraft sales, equaled minus EUR 341 million in the first nine months of the year (Q1-3 2019: EUR 17 million). EBIT in this period amounted to minus EUR 404 million. Nevertheless, cumulative EBIT and liquidity are still above business plan.

Current development of bookings and capacity utilization
The intensification of measures to combat the coronavirus also makes it more difficult for Austrian Airlines to plan daily flight operations. The so-called “lockdown light” imposed by the Austrian government for the time being for the period November 3 – November 30, 2020 leads the airline to expect a further drop in demand. At present the red-white-red flag carrier has reduced flight operations to about 20 percent of its comparable offering in the previous year, far less than originally planned for the winter months. Further flight plan adjustments are under preparation. The accumulated capacity utilization (passenger load factor) in the first nine months was about 65 percent, down from the current level of under 50 percent. Booking behavior continues to be on very short notice and restrained.

“The 2020/21 winter season will be cold and tough for us, like for so many other airlines”, states CFO Andreas Otto. “What still gives us security at present is the good liquidity situation, but we must nevertheless use all measures and levers to further reduce our costs and expenditures and make our company winter-proof. The coming months will remain challenging. But we will survive the hard winter. Next summer will be decisive.”

Structural measures should provide further relief
Long before the crisis, Austrian Airlines presented the PE20 process efficiency programme. This programme also contains a large number of structural measures designed to improve the cost position of the domestic airline in the long term. The current crisis situation has made them even more urgent. On the already familiar centralization of crew bases for flight attendants & pilots is still being worked on. The bases in Altenrhein (Bregenz), Klagenfurt and Salzburg were closed on March 31 and Linz, Graz and Innsbruck on October 31. All aircraft of the Austrian airline are to be stationed in Vienna in future. This will also result in a centralization of aircraft maintenance. Talks are underway to reorganize the structure accordingly. This concerns the technical stations in Graz, Salzburg, Innsbruck and Linz.

The contracts for ground handling in Salzburg and Klagenfurt were terminated by the respective airports. In Klagenfurt, discussions are currently underway regarding a transfer of operations, so that our employees can continue to work at the airport. Unfortunately, it was not possible to find a business transfer solution in Salzburg. The employees in Salzburg have received offers to transfer to Vienna. If it is not possible to transfer their place of residence to Vienna, Austrian Airlines would like to find amicable solutions with those affected.

Austrian Airlines and Vienna Airport launch trial for rapid COVID-19 antigen tests

Austrian Airlines has made this announcement:

• Passengers on flight OS 229 can take advantage of the free of charge and voluntary offering starting on October 23, 2020
• Results available after no more than 15 minutes – no replacement for PCR tests and official travel regulations at present
• Austrian COO Ritter: “The objective is to dismantle barriers created by the coronavirus and make travelling even safer.”
• Member of the Vienna Airport Executive Board, Jäger: “Comprehensive use of rapid antigen tests could allow passengers to travel freely”.

Austrian Airlines has commenced the first trials for using rapid Covid-19 antigen tests in close cooperation with Vienna Airport. In the initial phase, all passengers on flight OS 229 to Berlin will have the opportunity to take such a rapid test prior to departure in the period October 23 – November 8, 2020, initially. The tests are free of charge and are carried out on a voluntary basis. For this purpose, Vienna Airport has set up a testing center in the check-in area of Terminal 3. After taking the test, passengers will receive their results within 10-15 minutes, either via SMS or, upon request, after personal inquiry. The boarding card is only activated if the test results are negative, enabling the passenger to gain entry to the security area and gate. If the test results are positive, the affected passenger will be taken care by the airport medical service in order to fully clarify the individual’s medical condition. Further steps will be specified with the responsible health authorities. In this case, the passenger will be able to rebook or cancel his or her Austrian Airlines flight free of charge.

The large number of travel restrictions have made it difficult for airports and airlines to ensure stable flight operations in the past few months. For this reason, in cooperation with Vienna Airport, Austrian Airlines has defined the goal of showing how one can integrate rapid testing into the passenger’s travel chain. The Lufthansa Group is working with partners on processes enabling intercontinental mobility and the freedom to travel, also during the coronavirus pandemic, while maintaining health protection. The findings derived from test operations in Vienna will be integrated into the overall project being implemented by the Lufthansa Group. “We have to dismantle the barriers created by the coronavirus over the past few months, COO Ritter emphasizes. “For the future, our objective is to achieve corresponding loosening of travel restrictions. However, first we aim to show how a targeted testing program can work”, he explains. If the trial runs become well established, the tests could be offered on a larger scale. Julian Jäger, Member of the Management Board of the airport operating company Flughafen Wien AG, adds: “The entire tourism and travel industry urgently needs future-proof solutions to get out of the crisis. Rapid antigen tests provide a quick result and can be well integrated into the operational process of an air travel. Nationwide use at airports and by airlines within the framework of a Europe-wide uniform testing regime could enable the freedom of travel for passengers, which is important for economy and tourism”.

Aviation State Secretary Magnus Brunner welcomes the pilot project: “The pilot project allows us to venture a look into the near future and, above all, to demonstrate the feasibility of the necessary processes. This will enable antigen tests to be used as soon as possible, provided they are of the required quality in terms of sensitivity and specificity. In this way, we are taking a step towards ‘new normality’ in order to give our social life and economy a corresponding boost. “

Information on the testing program available before departure
Passengers will be informed about the testing possibility before departure via a preflight e-mail and check-in invitation. At present time, the rapid Covid-19 antigen test does not replace the PCR tests mandated by health authorities. This means that all passengers must continue to adhere to local entry regulations. The obligation to wear masks on board Austrian Airlines flights as well as at airports remains in force, with the exception of children under the age of six and passengers who can present the appropriate medical declaration as well as a negative PCR test (with the results not older than 48 hours).

Lufthansa and Austrian Airlines test in-flight shopping platform SKYdeals

Lufthansa and Austrian Airlines have made this announcement:

Due to the current coronavirus pandemic, offers on board had to be restricted. This also applies to onboard sales. To give customers the opportunity to shop above the clouds again, Lufthansa and Austrian Airlines are now testing a new in-flight shopping experience for their passengers – via Internet on board (FlyNet). Guests will have free access to the SKYdeals shopping platform via the FlyNet portal with their mobile device during their flight within Germany and Europe. The platform is the first online marketplace on board for so-called “shoppertainment”. At the start of the test phase, passengers will receive a free FlyNet Mail&Surf voucher after the sale is completed.

With just one click on the online marketplace, information such as destination and flight route is transmitted to SKYdeals. The SKYdeals Inflight Shopping platform offers a selection of products, each of which is related to the destination or the flight route. The following sales formats are part of the programme:

  • FLY OVER: exclusive discounts on local products such as Swiss chocolate and pocket knives on flights over Switzerland or fan articles of German football clubs over Germany
  • QUICK SALES / PRIVATE SALES: exclusive offers in fashion, beauty and accessories

After convenient online ordering and payment on board via the SKYdeals platform, the customer can have the order delivered by post to his desired address.

Austrian Airlines resumes flights to Shanghai

Austrian Airlines has made this announcement:

Austrian Airlines will fly to Shanghai again from October 2, 2020. After several postponements of the resumption due to the dynamic market situation, the return to China is now fixed. A Boeing 767-300 will fly from Vienna to Shanghai every Friday. The return flight will take place the following Sunday. Further connections to China are a conceivable option for Austrian Airlines.

The long-haul portfolio of Austrian Airlines is thus expanding to include another destination. In addition to Shanghai, Austria’s home carrier already flies to Chicago, New York and Washington, among others.

Route                       Flight number   Flight day      Departure – Arrival (local times)
Vienna – Shanghai    OS 75              Friday           1:30 p.m. – 6:00 a.m. (next day)
Shanghai – Vienna    OS 76              Sunday         10:10 a.m. – 3:45 p.m.

Austrian Airlines aircraft photo gallery:

Austrian Airlines adds further destinations

Austrian Airlines issued this statement:

Austrian Airlines adds further destinations to its flight schedule. Starting on August 20, Austria’s home carrier will be flying to Erbil again. An aircraft from the Airbus A320 family will take off three times a week between Vienna and the city in northern Iraq. This route is mainly used by transfer passengers changing planes in Vienna, for example from or to the USA.

At the end of the month, Austrian Airlines will also add Cologne to its program as a further destination in Germany. From August 31, the city on the Rhine will be back in the schedule with up to two daily connections.

The resumption of flights to Jordan’s capital Amman is planned for September 3, and the restart to Tel Aviv for September 14.

Coronavirus crisis puts pressure on Austrian Airlines’ Q2 results

Austrian Airlines has made this announcement:

As a result of the coronavirus crisis and the cessation of Austrian Airlines‘ flight operations for a period of close to three months, Austria’s national carrier generated adjusted earnings before interest and taxes (adjusted EBIT) of minus EUR 99 million in the second quarter of 2020, down from positive results of EUR 46 million in the prior-year quarter. Accordingly, the adjusted EBIT for the first half of 2020 equaled minus EUR 235 million. The number of passengers carried by Austrian Airlines fell by 70 percent to around 2 million due to the pandemic.

“The coronavirus crisis has hit the airline sector with full force. Worldwide travel restrictions almost completely brought flight operations to a standstill in the second quarter. Our business is slowly recovering since the resumption of flights on June 15”, explains Austrian Airlines CFO Wolfgang Jani.

Results in detail
With the exception of humanitarian cargo flights, the second quarter consisted of practically only two weeks of minimum operations in June. Whereas in the previous year the airline carried around four million passengers between April and June, this figure was only 53,000 in 2020. Revenue slumped by 94 percent to EUR 35 million. During the same period, total revenues fell by 90 percent to EUR 59 million (Q2 2019: EUR 610 million). Total expenses for the same period amounted to EUR 158 million, a decrease of 72 percent (Q2 2019: EUR 565 million) compared with the same quarter of the previous year. Adjusted EBIT ultimately amounted to EUR -99 million in the second quarter (Q2 2019: EUR 46 million).

In the first half of 2020, sales revenues fell by 67 percent to EUR 322 million (first half of 2019: EUR 973 million). In the same period, operating expenses fell by 44 per cent to EUR 598 million (first half of 2019: EUR 1,064 million). This was counteracted by a package of short-term cost-cutting measures and short-time working for the entire workforce. Adjusted EBIT, which excludes valuation losses on aircraft disposals, among other items, amounted to EUR -235 million (H1 2019: EUR -53 million). EBIT amounted to EUR -299 million.

Current booking development and capacity utilization
The coronavirus crisis and the related travel restrictions which impacted Austrian Airlines through no fault of its own continue to necessitate a large degree of flexibility in planning business operations. Landing bans in effect from July 16-31, 2020 resulted in flight cancellations and cut the passenger load factor from an average of about 70 percent to 60 percent. Nevertheless, Austrian Airlines registered a large number of short-term bookings, enabling the airline to look into the future with optimism.

In particular, holiday destinations are well booked. For example, routes such as Athens, Larnaca and Thessaloniki show an average passenger load factor of about 90 percent. In terms of flight traffic to neighboring countries, the aircraft flying to Germany and Switzerland show an average capacity utilization of between 60 and 70 percent.

“Business trips and tourist travel as well are slowing picking up steam”, Wolfgang Jani adds. “Nevertheless, we only expect a slow ramping up of the aviation industry. The crisis is far from over, and this will be reflected in the performance indicators for the entire year”, CFO Jani concludes.

In other news, Austrian Airlines calls for comprehensive COVID-19 testing to replace general landing and entry bans:

• A comprehensive COVID-19 testing program for travelers from high risk countries should bring back the freedom to travel
• Landing bans recently triggered widespread uncertainty on the part of travelers
• CEO von Hoensbroech: “Whoever is healthy and not infected should be allowed to travel.”

Last Friday the Austrian Federal Government allowed landing bans for flights from 18 countries to expire. These bans did not apply in other EU member states. Nevertheless, the many different travel regulations in the European Union make it more difficult for people to travel freely and for airlines to reliably plan flight schedules. At a press conference, Austrian Airlines CEO Alexis von Hoensbroech called for comprehensive COVID-19 tests to be carried out on all passengers from high risk countries as a means of alleviating this situation.

“The freedom to travel is an important cornerstone of our modern-day society which should not be curtailed in the long term. Whoever is healthy and not infected should also be allowed to travel”, Austrian Airlines CEO von Hoensbroech stated.

Because of the duration of the coronavirus crisis and the increasing uncertainty on the part of passengers, it makes good sense to introduce health checks on a global basis for people travelling by air. This can only be ensured by carrying out comprehensive COVID-19 tests on travelers from high risk countries. “We are advocating an international solution”, von Hoensbroech emphasizes. “No other means of transport offers as good an opportunity for health checks as the aviation sector. This possibility is exactly what we should leverage in order to facilitate travelling in times of the coronavirus without compromising health protection. This approach is also in the interests of passengers because a further step towards ensuring freedom of travel is also a further step towards returning to normalcy”, he adds. According to Austrian Airlines experts, public authorities and governments are now called upon to collaborate with the airlines in order to introduce safe, practical and cost-effective testing methods and to coordinate them on an international level.

Recently Lufthansa CEO Carsten Spohr joined other airline CEOs form Europe and the U.S. in a letter sent to U.S. Vice President Mike Pence and Ylva Johansson, EU Home Affairs Commissioner, demanding a U.S.-EU testing program to once again enable airlines to operate transatlantic flights. The testing program should replace entry bans and quarantine regulations. Austrian Airlines CEO von Hoensbroech also supports such a solution. “Good flight connections between the USA and Europe are essential for a strong ethnic and economic interdependence between our continents. For this reason, flight connections should be resumed as quickly as possible – of course by optimally combining the freedom to travel with the protection of people’s health”, Mr. von Hoensbroech concludes.

Finally, Austrian Airlines is adding further holiday destinations to its summer flight schedule. The Greek destinations Kalamata, Preveza, Skiathos and Skiros are back in the flight schedule since the beginning of August. Sardinia, with Cagliari and Olbia, and Sicily, with Catania, are also part of the Austrian Holidays program since August. In addition, Austria’s home carrier is also flying to Ibiza again. All flights take place once a week on Saturdays or Sundays.

From September, Austrian Airlines will also fly to the Canary Islands of Gran Canaria and Tenerife every Saturday. Austria’s home carrier is thus adding ten holiday destinations to its summer program. These and other holiday flights can be booked on the Austrian Holidays website and via travel agencies.

Austrian Airlines aircraft photo gallery:

Austrian Airlines aircraft slide show:


Austrian Airlines expands summer flight schedule with 15 additional destinations

Austrian Airlines has made this announcement:

On Wednesday evening, the Austrian federal government announced that the landing bans for flights from Albania, Bosnia and Herzegovina, Bulgaria, Kosovo, Montenegro, Egypt, Northern Macedonia, Romania, Serbia as well as Great Britain, Sweden and Ukraine will expire on July 31. This makes it possible to reintroduce these destinations into the flight program of Austrian Airlines. The new entry regulation issued on Monday remains in force. Due to local entry regulations, Austrian Airlines last removed flights to Shanghai and Tel Aviv from its program for the month of August.

Flights to Bucharest, Chicago, Pristina and Sarajevo are to be offered as early as today, July 31. From August 1, the Austrian home carrier will be flying again to Belgrade, Cairo, Kiev, London, Podgorica, Sibiu, Skopje, Sofia, Stockholm, Tirana and Varna.

The following frequencies are planned for the month of August:

“We welcome the solution of the Austrian Federal Government, which combines the highest requirements for health protection and freedom of travel. We now intend to quickly expand our route network and re-establish our hub at Vienna Airport to provide our customers with a wide range of connecting flights in a timely manner”, explained Austrian Airlines CCO Andreas Otto.

The new entry regulations at a glance:
• No COVID-19 tests (PCR test) or quarantine measures are required for the entry of passengers from the following European countries: Andorra, Belgium, Denmark, Germany, Estonia, Finland, France, Greece, Great Britain, Ireland, Iceland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, San Marino, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Vatican and Cyprus.
• Transfer passengers also do not require a COVID test.
• Austrians, EU/EEA and Swiss citizens as well as persons residing in Austria, who enter from a risk area, must carry a health certificate in German or English (with a negative PCR test, not older than 72 hours at entry) or, if testing was not possible prior to the entry, they are obliged to conduct a PCR test within 48 hours at their own expense. Until the negative test result is available, a self-monitored (home) quarantine must be carried out.
The following countries or areas are considered having an increased risk of Covid-19: Albania, Bangladesh, Belarus, Bosnia-Herzegovina, Brazil, Bulgaria, Chile, Egypt, Ecuador, India, Indonesia, Iran, Kosovo, Mexico, Moldova, Montenegro, Nigeria, Northern Macedonia, Pakistan, Peru, Philippines, Portugal, Romania, Russia, Sweden, Senegal, Serbia, South Africa, Turkey, Ukraine, USA and Hubei Province (China).
• Third-country nationals are in principle subject to an entry ban, unless they enter from the Schengen area and can present a negative PCR test not older than 72 hours. After entry, these persons must also undergo a 10-day self-monitored (home) quarantine. For this purpose, they must present a confirmation of accommodation, at their own expense.
• There are exceptions for certain groups of third-country nationals. These include those persons who are in a partnership with a person living in Austria. These persons can enter without quarantine and without a COVID test if they provide the appropriate proof.

Austrian Airlines increases schedule to 40 percent until the end of October

Austrian Airlines has published the remaining summer flight schedule 2020, which will run until the end of October. By then, Austria’s home carrier will double its offer from the current 20 percent to almost 40 percent compared to the previous year’s schedule, subject to new official restrictions. Starting in August, Austrian Airlines will be flying to Shanghai again – initially once a week. From September onwards, further routes will be added to the flight schedule, which will initially be operated up to once a day. This concerns Chişinău, Dnipro, Iaşi, Klagenfurt, Leipzig, Lviv, Lyon, Nuremberg, Odessa and Yerevan.

In addition to resuming flights, Austrian Airlines is increasing capacity on almost all existing routes from September onwards. This means more flights and larger aircraft. For example, Amsterdam, Brussels, Bucharest, Copenhagen, Düsseldorf, Frankfurt and Paris are on the program from September with up to three daily flights. Athens will be connected up to twice daily instead of once. Due to the constant ramp-up of operations, the offer will increase to over 30 percent in September. By the end of October, almost 40 percent of previous year’s program and over 60 destinations are back in the flight schedule.

“Now that we have published our entire remaining summer flight schedule, we are offering our customers more planning security”, says Austrian Airlines CCO Andreas Otto. “The demand so far makes us confident that we are on the right track with the ramp-up of flight operations.”

Passengers whose flights were cancelled and who do not want to make use of the rebooking options can apply for a refund using the online form on the Austrian Airlines website. Passengers who wish to take their flight at a later date have various rebooking options and can start their rebooked journey up until the end of 2021.

Passengers whose scheduled flights do not take place in the next seven days are requested to refrain from contacting the service hotline in the coming days. This will give the service staff the opportunity to take care of those customers who should depart promptly first.

On the Austrian Airlines website, passengers will find up-to-date information on travel in times of corona, flight schedules, mask requirement, entry or rebooking regulations. The information is updated on an ongoing basis.

Austrian Airlines aircraft photo gallery:

Austrian Airlines aircraft slide show: