Tag Archives: Boeing 737-8 MAX 8

Indonesian investigators blame a series of mistakes for the crash of Lion Air 610

Delivered August 13, 2018, crashed into the Java Sea on October 29, 2018

National Transportation Safety Committee (NTSC) of Indonesia has issued their final report on the crash of Lion Air flight 610.

The investigators faulted Boeing, Lion Air and the pilots for the tragic crash.

The report criticized the purchase of the critical sensor from a Florida repair shop that had not been properly tested and calibrated.

The report spotlighted 9 things that contributed to the accident.

Reliance on the single angle-of-attack sensor made MCAS more vulnerable to failure.

Read more from the BBC.

Boeing issued this response to the report:

Boeing Statement On Lion Air Flight 610 Investigation Final Report.

Boeing issued the following statement regarding the release of the final investigation report of Lion Air Flight 610 by Indonesia’s National Transportation Safety Committee (KNKT):

“On behalf of everyone at Boeing, I want to convey our heartfelt condolences to the families and loved ones of those who lost their lives in these accidents. We mourn with Lion Air, and we would like to express our deepest sympathies to the Lion Air family,” said Boeing President & CEO Dennis Muilenburg. “These tragic events have deeply affected us all and we will always remember what happened.”

“We commend Indonesia’s National Transportation Safety Committee for its extensive efforts to determine the facts of this accident, the contributing factors to its cause and recommendations aimed toward our common goal that this never happens again.”

“We are addressing the KNKT’s safety recommendations, and taking actions to enhance the safety of the 737 MAX to prevent the flight control conditions that occurred in this accident from ever happening again. Safety is an enduring value for everyone at Boeing and the safety of the flying public, our customers, and the crews aboard our airplanes is always our top priority. We value our long-standing partnership with Lion Air and we look forward to continuing to work together in the future.”

Boeing experts, working as technical advisors to the U.S. National Transportation Safety Board, have supported the KNKT over the course of the investigation. The company’s engineers have been working with the US Federal Aviation Administration (FAA) and other global regulators to make software updates and other changes, taking into account the information from the KNKT’s investigation.

Since this accident, the 737 MAX and its software are undergoing an unprecedented level of global regulatory oversight, testing and analysis. This includes hundreds of simulator sessions and test flights, regulatory analysis of thousands of documents, reviews by regulators and independent experts and extensive certification requirements.

Over the past several months Boeing has been making changes to the 737 MAX. Most significantly, Boeing has redesigned the way Angle of Attack (AoA) sensors work with a feature of the flight control software known as Maneuvering Characteristics Augmentation System (MCAS). Going forward, MCAS will compare information from both AoA sensors before activating, adding a new layer of protection.

In addition, MCAS will now only turn on if both AoA sensors agree, will only activate once in response to erroneous AOA, and will always be subject to a maximum limit that can be overridden with the control column.

These software changes will prevent the flight control conditions that occurred in this accident from ever happening again.

In addition, Boeing is updating crew manuals and pilot training, designed to ensure every pilot has all of the information they need to fly the 737 MAX safely.

Boeing continues to work with the FAA and other regulatory agencies worldwide on the certification of the software update and training program to safely return the 737 MAX to service.

Top Copyright Photo: Lion Air (PT Lion Mentari Airlines) Boeing 737-8 MAX 8 PK-LQP (msn 43000) BFI (James Helbock). Image: 944189.

 

 

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American Airlines provides an update on the Boeing 737 MAX

American Airlines has made this announcement:

American Airlines anticipates that the impending software updates to the Boeing 737 MAX will lead to recertification of the aircraft later this year and resumption of commercial service in January 2020. We are in continuous contact with the Federal Aviation Administration (FAA) and Department of Transportation (DOT).

What customers need to know

  • Customers booked on a MAX through Jan. 6: All customers who were booked previously on a MAX will be automatically accommodated on the same flights operated by a 737-800 with the same seat configuration. No additional rebooking will be required.
  • Customers booked on a MAX from Jan. 7 through Jan. 15: The majority of these customers will be accommodated on the same flight operated by a different aircraft type, which may include a 737-800 or an Airbus aircraft. Beginning Oct. 13, American’s Reservations and Sales team will contact affected customers who are impacted by any potential flight cancellations. Customers who booked through a travel agent will be contacted by their agency directly.
  • Beginning Jan. 16: American expects to slowly phase in the MAX for commercial service and will increase flying on the aircraft throughout the month and into February.

Frequently asked questions

Question: My flight through Jan. 15 was scheduled on a MAX. Will it be canceled?
Answer: All flights through Jan. 6 that were previously scheduled on a MAX will not be canceled, as we plan to substitute other aircraft types. The majority of customers who were booked previously on a MAX from Jan. 7 through Jan. 15 will be accommodated on the same flights operated by a different aircraft type. On Oct. 13, American will run a formal schedule change, and customers who were previously booked on a MAX will see their reservation updated on aa.com.

Question: Will there be additional changes to the schedule once the MAX returns to commercial service?
Answer: American expects to slowly phase in the MAX for commercial service and will increase flying on the aircraft throughout the month and into February. Since American will slowly phase the MAX in our operation over the course of a month, additional refinements to our schedule may occur through Feb. 12. Affected customers will be contacted directly.

Question: My flight wasn’t scheduled to be on a MAX. Will it be canceled?
Answer: A flight that was not scheduled as a MAX flight might be canceled to enable our team to cover a MAX route with a different aircraft, in order to affect the smallest number of customers. In total, approximately 140 flights will be canceled per day through Jan. 15.

Question: How will customers know if they are impacted?
Answer: American’s Reservations team will contact affected customers directly by email or telephone beginning Oct. 13. Customers who booked through a travel agent will be contacted by their agency directly.

Question: What is American’s policy for when the MAX returns?
Answer: Details regarding policies and procedures for customers who do not wish to fly on the MAX once the aircraft enters scheduled service Jan. 16 will be released in the coming weeks.

Question: My flight was canceled and I don’t want to rebook. Can I get a refund?
Answer: Yes. If a flight is canceled and a customer chooses to not be rebooked, they may request a full refund by visiting aa.com/refunds.

Photo: American Airlines.

SWAPA files lawsuit against Boeing over the grounding of the Boeing 737 MAX

SWAPA has issued this statement:

The Southwest Airlines Pilots Association (SWAPA) today announced that it has filed a lawsuit against The Boeing Company for deliberately misleading the organization and its pilots about the 737 MAX aircraft.

The lawsuit, filed in the District Court of Dallas County, Texas, alleges that SWAPA pilots agreed to fly the 737 MAX aircraft based on Boeing’s representations that it was airworthy and essentially the same as the time- tested 737 aircraft that its pilots have flown for years. These representations were false. Boeing’s errors cost the lives of 346 people, damaged the critical bond between pilots and passengers, and reduced opportunities for air travel across the United States and around the world.

“As pilots, there is nothing more important to us than the safety of our passengers,” said Captain Jonathan L. Weaks, President of SWAPA. “We have to be able to trust Boeing to truthfully disclose the information we need to safely operate our aircraft. In the case of the 737 MAX, that absolutely did not happen.”

The grounding of the 737 MAX has caused the elimination of more than 30,000 scheduled Southwest flights. This is expected to reduce the airline’s passenger service 8% by the end of 2019, resulting in compensation losses for SWAPA pilots in excess of $100 million. Southwest is the largest operator of the 737 MAX, and the aircraft is not expected to return to passenger service until the first quarter of 2020.

“It is critical that Boeing takes whatever time is necessary to safely return the MAX to service,” added Captain Weaks. “Our pilots should not be expected to take a significant and ever-expanding financial loss as a result of Boeing’s negligence. We look forward to a solution that helps Boeing restore the confidence of both the flying public and the pilots who operate its aircraft.”

Norwegian discontinues its transAtlantic Boeing 737 MAX routes

Norwegian.com (Norwegian Air Sweden) Boeing 737-8 MAX 8 SE-RTE (msn 42838) BFI (Joe G. Walker). Image: 947301.

Norwegian has made this announcement:

Norwegian will discontinue its transAtlantic routes originally operated by the Boeing 737 MAX aircraft this September. The decision follows months of substitute aircraft and wetlease operations covering the airline’s routes due to the global grounding of the 737 MAX aircraft. There are no changes to the 46 nonstop routes operated by the Dreamliner from the United States to Europe.

“Since March, we have tirelessly sought to minimize the impact on our customers by hiring, so called wetleasing, replacement aircraft to operate services between North America and Ireland. However, as the return to service date for the 737 MAX remains uncertain, this solution is unsustainable,” said Matthew Robert Wood, Senior Vice President Commercial Long-Haul and New Markets, Norwegian.

In March, Norwegian managed to implement a back-up plan within 24 hours of the Boeing 737 MAX grounding, accommodating all customers booked on the airline’s 737 MAX routes from both New York Stewart International Airport and Providence, as well as launch the new route from Hamilton/Toronto, Canada, to Dublin.

Nonstop services to Cork and Shannon ended in March with the grounding of the 737 MAX aircraft and passengers were rerouted to Dublin flights out of both Providence and Stewart. The service to Dublin from the two U.S. cities and, also Hamilton, Canada, continued, but will now end with the last flight from the U.S. – both Providence and Stewart – on September 14, arriving in Dublin on September 15. The last flight from Hamilton, Canada, will depart September 13. Norwegian will no longer operate any substitute aircraft for the 737 MAX.

This will not affect the airline’s other long-haul services, operated by its Boeing 787 Dreamliner fleet. Norwegian currently operates 46 routes from the U.S. to Europe this summer season, more than any other European airline.

Norwegian would like to thank the partners that made it possible to launch its transatlantic MAX operations back in 2017, specifically the Port Authority of New York and New Jersey, New York Stewart International Airport, Providence’s T.F. Green Airport and Tourism Ireland, as well as the John C. Munro Hamilton International Airport.

Top Copyright Photo: Norwegian.com (Norwegian Air Sweden) Boeing 737-8 MAX 8 SE-RTE (msn 42838) BFI (Joe G. Walker). Image: 947301.

 

American provides an update on the Boeing 737 MAX

American Airlines made this announcement:

American Airlines remains confident that impending software updates to the Boeing 737 MAX, along with the new training elements Boeing is developing in coordination with our union partners, will lead to recertification of the aircraft this year. We are in continuous contact with the Federal Aviation Administration (FAA), Department of Transportation (DOT), National Transportation Safety Board (NTSB) and other regulatory authorities.

American is extending cancellations for the MAX through November 2. By doing so, our customers and team members can more reliably plan their upcoming travel on American. In total, approximately 115 flights per day will be canceled through November 2.

Our Reservations and Sales teams will continue to work closely with customers who are impacted by these cancellations.

Frequently asked questions

Question: My flight was previously scheduled on a MAX. Will it be canceled?
Answer: Not all flights that were previously scheduled on a MAX will be canceled, as we plan to substitute other aircraft types. In total, approximately 115 flights will be canceled per day.

Question: My flight wasn’t scheduled to be on a MAX. Why has it been canceled?
Answer: A flight that was not scheduled as a MAX flight might be canceled to enable our team to cover a MAX route with a different aircraft. Our goal is to minimize the impact to the smallest number of customers.

Question: How will customers know if they are impacted?
Answer: American’s Reservations team will contact affected customers directly by email or telephone. Customers who booked through a travel agent will be contacted by their agency directly.

Question: My flight was canceled and I don’t want to rebook. Can I get a refund?
Answer: Yes. If a flight is canceled and a customer chooses to not be rebooked, they may request a full refund by visiting aa.com/refunds.

Southwest removes the Boeing 737 MAX from the schedule through October 1

Southwest Airlines has made this announcement:

Southwest Airlines continues to await guidance from Boeing and the Federal Aviation Administration (FAA) on the impending 737 MAX software enhancements and training requirements. We are encouraged by the reported progress and proposed path forward for returning the aircraft to service, and we remain confident that, once certified by the FAA, the enhancements will support the safe operation of the MAX.

We previously revised our flight schedule by removing the MAX through Sept. 2 to offer reliability to our operation and stability for our Customers during the busy summer travel months. With the timing of the MAX’s return-to-service still uncertain, we are again revising our plans to remove the MAX from our schedule through Oct. 1.

By proactively removing the MAX from scheduled service, we can reduce last-minute flight cancellations and unexpected disruptions to our Customers’ travel plans.

American Airlines issues an update on the Boeing 737 MAX

American Airlines Boeing 737-8 MAX 8 N326RP (msn 44456) FLL (Andy Cripps). Image: 945359.

American Airlines has issued this update:

Cancellations extended through September 3, 2019.

American Airlines remains confident that impending software updates to the Boeing 737 MAX, along with the new training elements Boeing is developing in coordination with our union partners, will lead to recertification of the aircraft soon. We have been in continuous contact with the Federal Aviation Administration (FAA), Department of Transportation (DOT), National Transportation Safety Board (NTSB) and other regulatory authorities, and we are pleased with the progress to date.

In April, American extended cancellations for the MAX through Aug. 19. We are now extending those cancellations through September 3. By extending the cancellations, our customers and team members can more reliably plan their upcoming travel on American. In total, approximately 115 flights per day will be canceled through September 3.

Top Copyright Photo (all others by the airline): American Airlines Boeing 737-8 MAX 8 N326RP (msn 44456) FLL (Andy Cripps). Image: 945359.

American aircraft slide show: