Tag Archives: United Airlines

United Airlines to start Boeing 737-9 MAX 9 service on June 7

United Airlines On February 19 announced it has added its newest aircraft type, the Boeing 737 MAX 9, to its domestic flight schedules. The MAX 9 features Boeing’s Advanced Technology winglets and fuel efficient engines providing a quieter ride and the ability to fly farther on less fuel.

United expects to begin operating MAX 9 aircraft on June 7, between its hub at Houston’s George Bush Intercontinental Airport and five cities. Beginning June 29, United expects to add additional MAX 9 flights from its Houston and Los Angeles hubs including service between Los Angeles and Honolulu.

This year, United will receive 10 new MAX 9 aircraft from Boeing and will continue to add service from its hubs to cities throughout the United States.

Scheduled Boeing 737 MAX 9 service

Date

United Hub

Destination

Depart

Arrive

June 7

Houston (IAH)

Anchorage (ANC)

2:40 p.m.

6:58 p.m.

June 7

Houston (IAH)

Austin (AUS)

10:25 a.m.

11:15 a.m.

June 7

Houston (IAH)

Ft. Lauderdale (FLL)

2:20 p.m.

5:52 p.m.

June 7

Houston (IAH)

Orlando (MCO)

7:35 a.m.

10:38 p.m.

June 7

Houston (IAH)

Orlando (MCO)

2:50 p.m.

6:19 p.m.

June 7

Houston (IAH)

San Diego (SAN)

9:50 p.m.

10:52 p.m.

June 29

Los Angeles (LAX)

Honolulu (HNL)

11:05 a.m.

2:00 p.m.

June 29

Los Angeles (LAX)

Houston (IAH)

8:15 a.m.

1:37 p.m.

June 29

Los Angeles (LAX)

Houston (IAH)

1:00 a.m.

6:14 a.m.

June 29

Houston (IAH)

Los Angeles (LAX)

7:45 a.m.

9:23 a.m.

June 29

Houston (IAH)

Los Angeles (LAX)

9:35 p.m.

10:59 p.m.

 June 29

Houston (IAH)

Sacramento (SMF)

9:50 p.m.

11:27 p.m.

June 29

Houston (IAH)

Tampa (TPA)

2:50 p.m.

6:02 p.m.

June 29

Houston (IAH)

Tampa (TPA)

7:50 a.m.

10:59 a.m.

The Boeing 737 MAX 9 features 179 seats including 20 United First seats in a 2-2 configuration, 48 in Economy Plus in a 3-3 configuration with 34 inches of pitch, and 111 United Economy seats in a 3-3 configuration with at least 30 inches of pitch. Customers also have access to in-seat power outlets and the opportunity to purchase satellite Wi-Fi. United Private Screening personal device entertainment will be available throughout the aircraft and enables customers to play thousands of hours of movies and television programs on their electronic devices.

United’s new, extra-spacious United First seat features contoured, two-tone leather, a six-way adjustable headrest and a padded articulating seat cushion. The seat is equipped with storage spaces for personal items, including an in-arm tablet/laptop slot, a personal water bottle console and double seatback pockets. The seat also features a new tray table design with a flip-up mobile device holder that fits more than 200 phone and tablet models, and a universal AC power plug to charge devices on the fly. A granite-topped extendable cocktail table in the center console adds an extra bit of elegance, keeping the tray table free for eating, working or staying entertained.

Image: Boeing.

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United to introduce its 234-seat Boeing 757-300 on June 7

United Airlines Boeing 757-324 WL N75858 (msn 32817) BWI (Tony Storck). Image: 925928.

United Airlines, while maintaining 24 first class seats on its Boeing 757-300s, the carrier is adding 21 economy seats, and expanding the economy section from 189 to 210 seats.

The current 757-300 economy configuration has 31 inches of pitch. The carrier is adding slimline seats that will allow them to expand the capacity.

The newly-configured Boeing 757-300s will be introduced on June 7 from the Chicago (O’Hare), Denver, Los Angeles and San Francisco hubs according to Airline Route.

The current Boeing 757-300 configuration:

Copyright Photo: United Airlines Boeing 757-324 WL N75858 (msn 32817) BWI (Tony Storck). Image: 925928.

United Airlines aircraft slide show (Boeing):

Los Angeles Memorial Coliseum to become the United Airlines Memorial Coliseum

United Airlines and the University of Southern California have announced a naming rights agreement to help sustain and renovate the Los Angeles Memorial Coliseum, one of the sports world’s most beloved historical landmarks and home of the USC Trojans. Under the 16-year agreement, the venue will officially become the United Airlines Memorial Coliseum beginning in August 2019.

The agreement will support a $270 million project to restore and preserve the Coliseum and upgrade its facilities for fans, athletes and the community, generating thousands of jobs. The renovation will honor the stadium’s rich architectural history and preserve its status as a registered historic landmark, while adding modern amenities that will improve the visitor experience.

USC operates the Coliseum under a 98-year-lease agreement with the city, county and state. That lease included provisions to secure naming rights that would help underwrite the restoration.

The Coliseum will be rechristened in 2019 just after the $270 million renovation is completed.  While honoring the Coliseum’s architectural integrity, renovations and repairs will enhance the venerable stadium in time for its centennial.

As part of the renovation, the iconic peristyle will be restored, honoring its original design. Improvements made possible in part by the United naming rights agreement include additional aisles, handrails, wider seats, more legroom, cup holders, updated Wi-Fi, concession expansion and improvements, along with updated electrical, mechanical and plumbing systems. Audio and video systems also are being upgraded.

The only venue in the world to have hosted two Olympiads, two Super Bowls and a World Series, the iconic Coliseum will be home to both opening and closing ceremonies, as well as athletic events (track and field) for the 2028 Olympics. It has served as the USC Trojans’ home field since it opened in 1923.

All upgrades will improve the visitor experience at the Coliseum, which is currently home to the Los Angeles Rams (through 2019), and a well-known venue for major concerts, international soccer matches and community events. Trojans and Rams home football games will continue during construction.

A new Scholarship Club Tower will feature suites, loge boxes, club seats and a lounge. These amenities will provide donors with the opportunity to further underwrite the Coliseum restoration, as well as support the Trojan Athletic Fund, which will raise the balance of the funds needed to complete the restoration and upgrade. United Airlines also will become the official airline of USC Athletics as part of the agreement.

Since opening almost 95 years ago, the Coliseum has welcomed over 118 million visitors at more than 4,500 events. Originally commissioned as a memorial to honor Los Angeles World War I veterans, it was later rededicated in 1968, the 50th anniversary of the Armistice, to include all who served in the U.S. Armed Forces during World War I.  The Coliseum was declared a state and national historic landmark in 1984.

With the world’s most comprehensive route network, United Airlines and United Express carried more than 148 million passengers across five continents in 2017. United operates two hubs in California, Los Angeles International Airport and San Francisco International Airport. The airline has served the Los Angeles market for more than 80 years and has recently invested nearly $600 million to elevate the customer experience in its terminals at LAX. United proudly supports organizations and programs in these local communities where its customers and colleagues live and work to help make a difference and inspire future leaders.

Photo: United Airlines.

United to downsize its Guam operation

United Airlines Boeing 737-824 SSWL N37277 (msn 31595) YYC (Chris Sands). Image: 928472.

United Airlines inherited the Micronesia and Guam route map from Continental Airlines. United is now following through on its plans to downsize its presence at Guam.

The carrier will drop the Guam – Shanghai (Pudong) route on March 25. On April 2, the airline will delete the Guam – Sendai route.

According to Airline Route, UA will also downsize will smaller aircraft and less frequencies on the remaining routes.

Copyright Photo: United Airlines Boeing 737-824 SSWL N37277 (msn 31595) YYC (Chris Sands). Image: 928472.

United Airlines aircraft slide show (Boeing):

United Airlines reports fourth quarter and full-year 2017 performance

United Airlines Boeing 787-9 Dreamliner N15969 (msn 60142 LHR (SPA). Image: 937370.

United Airlines (UAL) on January 23, 2018 announced its fourth quarter and full-year 2017 financial results.

  • UAL reported fourth-quarter net income of $580 million, diluted earnings per share of $1.99, pre-tax earnings of $600 million and pre-tax margin of 6.4 percent. Excluding special charges and income tax adjustments, UAL reported fourth-quarter net income of $408 million, diluted earnings per share of $1.40, pre-tax earnings of $631 million and pre-tax margin of 6.7 percent.
  • UAL reported full-year net income of $2.1 billion, diluted earnings per share of $7.02, pre-tax earnings of $3.0 billion and pre-tax margin of 7.9 percent. Excluding special charges and income tax adjustments, UAL reported full-year net income of $2.1 billion, diluted earnings per share of $6.76, pre-tax earnings of $3.2 billion and pre-tax margin of 8.4 percent.
  • UAL repurchased $553 million of its common shares in the fourth quarter, bringing the full-year share repurchases to $1.8 billion and completing the company’s July 2016 $2 billion share repurchase program. The company’s board of directors authorized a new $3 billion share repurchase program in December.
  • During 2017, United consistently notched operational bests in on-time arrivals and completions while seeing the fewest cancellations and the best baggage performance in company history.
  • Employees earned $349 million in profit sharing for 2017.

“I am incredibly proud of how our employees delivered in 2017, achieving our best-ever operational performance. Reliability is an important pillar in our continued focus on further improving the customer experience,” said Oscar Munoz, chief executive officer of United Airlines. “Looking ahead, we are committed to improving profitability over the long-term by building on the strong foundation we have laid over the past two years. Everyone at United is excited to enter 2018 with a clear set of priorities and a renewed sense of purpose around unlocking the full potential of United Airlines.”

Fourth Quarter and Full-Year Revenue

For the fourth quarter of 2017, revenue was $9.4 billion, an increase of 4.3 percent year-over-year. Fourth-quarter 2017 consolidated passenger revenue per available seat mile (PRASM) was up 0.2 percent compared to the fourth quarter of 2016. Cargo revenue was $304 million in the fourth quarter of 2017, an increase of 21.6 percent year-over-year primarily due to higher international freight volume and yields. For the full year of 2017, total revenue was $37.7 billion, an increase of 3.2 percent year-over-year.

Fourth Quarter and Full-Year Costs

Total operating expense was $8.7 billion in the fourth quarter, up 8.2 percent year-over-year. Consolidated unit cost per available seat mile (CASM) increased 4.0 percent compared to the fourth quarter of 2016 due largely to higher fuel and labor expense. Fourth-quarter consolidated CASM, excluding special charges, third-party business expenses, fuel and profit sharing, increased 1.5 percent year-over-year, driven mainly by higher labor expense. For the full year, consolidated CASM increased 2.8 percent compared to full-year 2016 due largely to higher fuel and labor expense. Excluding special charges, third-party business expenses, fuel and profit sharing, consolidated CASM increased 3.1 percent compared to the prior year primarily due to expenses resulting from labor agreements ratified in 2016.

 Capital Allocation

UAL generated $728 million in operating cash flow during the fourth quarter of 2017 and ended the quarter with $5.8 billion in unrestricted liquidity, including $2.0 billion of undrawn commitments under its revolving credit facility. UAL generated $3.4 billion in operating cash flow for the full year. The company continued to invest in its business through capital expenditures of $1.1 billion in the fourth quarter and a total of $4.0 billion for the full year. Adjusted capital expenditures, measured as capital expenditures including assets acquired through the issuance of debt and capital leases, airport construction financing, and excluding fully reimbursable projects, were $1.0 billion during the fourth quarter and $4.7 billion for the full year in 2017. The company contributed $419 million to its pension plans and made debt and capital lease principal payments of $1.0 billion during 2017.

For the 12 months ended Dec. 31, 2017, the company’s pre-tax income was $3.0 billion and return on invested capital (ROIC) was 13.8 percent. In the fourth quarter, UAL purchased $553 million of its common shares at an average price of $59.61 per share. During 2017, UAL purchased $1.8 billion of its common shares at an average price of $66.30 per share. The company completed its July 2016 $2 billion share repurchase program and announced authorization for a new $3 billion share repurchase program, which represents approximately 14 percent of the company’s market capitalization based on the closing stock price on Jan. 22, 2018.

UAL management will host an Investor Event at 4:30pm ET today to discuss fourth-quarter and full-year 2017 earnings, outline 2018 priorities, provide an update on United’s network strategy and deliver a financial update. During this presentation, UAL will provide full-year 2018 guidance including earnings per share and establish long-term earnings targets. Please visit ir.united.com to access the first-quarter 2018 investor update, the webcast of the event and the company’s presentation made available during the webcast, the entirety of which will be available on the website at the conclusion of the event.

Fourth Quarter and Full-Year Highlights

Operations and Employees

  • Achieved a record-setting year for operational reliability, including best on-time departure performance, fewest cancellations, and best baggage handling performance.
  • The fourth quarter saw a record-breaking performance during the busy holiday travel season.
    • In December, United was first place among competitors in mainline on-time departures, completion factor, and on-time arrivals.
    • In November, United set company performance records during the busy Thanksgiving travel week, landing its best-ever Thanksgiving completion factor and twice breaking on-time performance records in the midst of the busiest travel days of the year.
  • Employees earned incentive payments of approximately $30 million for achieving operations performance goals in the fourth quarter, marking a full year of earned bonuses totaling approximately $87 million.
  • The company earned its seventh consecutive perfect 100 percent score on the Human Rights Campaign’s Corporate Equality Index and a spot on the organization’s list of “Best Places to Work for LGBT Equality.”
  • Recognized as a Top 100 Best Places to Work in the U.S. by the Glassdoor Employees’ Choice Awards.
  • Announced the appointment of Regional Presidents for California and New York/New Jersey, demonstrating our commitment to these communities and our hubs.
  • In response to the catastrophic weather events Harvey, Irma and Maria, United and its employees came together to keep the operation moving and take part in relief efforts, delivering more than 1.7 million pounds of relief supplies to impacted areas, and together with customers and employees, raised and contributed more than $9 million to community assistance.

Network and Fleet

  • Last year, announced 44 new domestic routes from the company’s seven U.S. mainland hubs, and increased service on 11 routes to the Hawaiian Islands from Denver, Chicago, Los Angeles and San Francisco – offering more nonstop service to Hawaiian destinations than any other carrier.
  • Announced 13 new international routes in 2017 including its newest route San Francisco to Papeete, Tahiti starting seasonally in October 2018.
  • By increasing its nonstop service from six hub cities to nine ski destinations, United offers customers the most service to the most ski destinations across the U.S.
  • During 2017, took delivery of 19 new Boeing aircraft, including twelve 777-300ER, three 787-9, four 737-800 and eight used Airbus aircraft including two A320 and six A319.
  • Announced an agreement with Boeing to convert 100 current 737 MAX orders into 737 MAX 10 aircraft starting in late 2020.
  • Announced an agreement with Airbus to modify its A350 order resulting in a conversion of the model type from the A350-1000 to the A350-900, an increase in the order size from 35 to 45 aircraft and a deferral of the first delivery to late 2022.
  • Retired the company’s iconic Boeing 747 fleet with a final farewell flight between San Francisco and Honolulu.

Customer Experience

  • Took several actions to improve the overall customer experience – including providing more tools to employees to assist customers and increasing compensation for denied boarding.
  • Rolled out system-wide new Customer Solutions Desk with a dedicated team to develop creative solutions to assist customers in reaching their final destinations when their travel plans don’t go as expected.
  • Decreased involuntary denied boardings by 92% since April, and in December only had 13 involuntary denied boardings.
  • Upgraded the Houston and Newark terminal experience with the opening of OTG experience, opened new security lanes with automated security bins at Chicago and Newark, and opened the brand new upgraded Los Angeles United Club along with new Global Services lobbies in Houston, Newark and Los Angeles.
  • Improved the customer experience at Houston George Bush Intercontinental Airport by offering customers shorter, more convenient connection times and better access to more destinations through “rebanking” of the hub. UAL will “rebank” Chicago O’Hare beginning in February of 2018.
  • Unveiled new enhancements to United’s award-winning mobile app including bag tracking feature, ability to change and cancel flights in the app, add MileagePlus and United Club cards to the Apple Wallet, and allow customers to access boarding passes for 19 other carriers.
  • Became the first airline to give customers access to flight information and other amenities skills for Amazon Alexa, Google Assistant and Fitbit Ionic smartwatch.
  • Continued to improve the mobile tools used by employees, including the first release of the “in the moment” care app, and new functionality in flight attendant tools to better serve customers.
  • The company received the CIO 100 award, an acknowledged mark of enterprise excellence in business technology.
  • Launched a new online portal, United Jetstream, in an effort to simplify the travel management process and give corporate and agency customers an intuitive suite of self-service tools.

Copyright Photo: United Airlines Boeing 787-9 Dreamliner N15969 (msn 60142) LHR (SPA). Image: 937370.

United Airlines aircraft slide show (Boeing):

United adds extra flights to Minneapolis/St. Paul for the Super Bowl

United Airlines Boeing 737-924 ER SSWL N34460 (msn 37200) LAX (Jay Selman). Image: 402926.

United Airlines (Chicago) has announced it is adding more ways for football fans to get to Minneapolis for the Big Game on Sunday, February 4, 2018. In addition to United’s 26 daily flights from its U.S. hubs to Minneapolis/St. Paul (MSP), United is offering customers 16 additional flights, including special nonstop service from Boston; Providence, Rhode Island; and Philadelphia.

United is adding the following nonstop flights to Minneapolis/St. Paul:

Friday, February 2, 2018

From

To

Depart

Arrive

Aircraft

Boston (BOS)

Minneapolis (MSP)

7:00 p.m.

8:45 p.m.

777

Chicago (ORD)

Minneapolis (MSP)

7:15 a.m.

8:52 a.m.

737

Denver (DEN)

Minneapolis (MSP)

4:20 p.m.

7:22 p.m.

737

Houston (IAH)

Minneapolis (MSP)

4:31 p.m.

7:16 p.m.

737

Los Angeles (LAX)

Minneapolis (MSP)

11:30 a.m.

5:18 p.m.

737

Los Angeles (LAX)

Minneapolis (MSP)

6:12 p.m.

11:54 p.m.

737

New York/Newark (EWR)

Minneapolis (MSP)

6:30 a.m.

8:45 a.m.

737

New York/Newark (EWR)

Minneapolis (MSP)

8:00 a.m.

10:09 a.m.

777

Philadelphia (PHL)

Minneapolis (MSP)

7:45 a.m.

10:00 a.m.

737

Washington – Dulles (IAD)

Minneapolis (MSP)

9:45 a.m.

11:40 a.m.

737

Saturday, February 3, 2018

From

To

Depart

Arrive

Aircraft

Chicago (ORD)

Minneapolis (MSP)

6:16 p.m.

7:49 p.m.

737

Denver (DEN)

Minneapolis (MSP)

7:45 a.m.

10:50 a.m.

757

Houston (IAH)

Minneapolis (MSP)

5:40 a.m.

8:31 a.m.

A320

Los Angeles (LAX)

Minneapolis (MSP)

5:21 p.m.

11:08 p.m.

737

Providence (PVD)

Minneapolis MSP

10:10 a.m.

11:55 a.m.

737

San Francisco (SFO)

Minneapolis (MSP)

7:45 a.m.

1:30 p.m.

757

Monday, February 5, 2018

From

To

Depart

Arrive

Aircraft

Minneapolis (MSP)

Boston (BOS)

3:30 a.m.

7:15 a.m.

757

Minneapolis (MSP)

Chicago (ORD)

12:10 a.m.

1:25 a.m.

737

Minneapolis (MSP)

Denver (DEN)

1:30 p.m.

2:49 p.m.

757

Minneapolis (MSP)

New York/Newark (EWR)

1:30 a.m.

5:15 a.m.

777

Minneapolis (MSP)

New York/Newark (EWR)

9:00 a.m.

12:48 p.m.

737

Minneapolis (MSP)

Washington – Dulles (IAD)

6:45 p.m.

10:16 p.m.

737

Minneapolis (MSP)

Washington – Dulles (IAD)

8:00 a.m.

11:26 a.m.

737

Minneapolis (MSP)

Los Angeles (LAX)

11:10 a.m.

1:30 p.m.

737

Minneapolis (MSP)

Philadelphia (PHL)

2:00 a.m.

6:00 a.m.

737

Minneapolis (MSP)

Providence (PVD)

7:50 a.m.

11:50 a.m.

737

Minneapolis (MSP)

San Francisco (SFO)

9:30 a.m.

11:45 a.m.

757

Minneapolis (MSP)

San Francisco (SFO)

6:45 a.m.

9:10 a.m.

737

Copyright Photo: United Airlines Boeing 737-924 ER SSWL N34460 (msn 37200) LAX (Jay Selman). Image: 402926.

United Airlines aircraft slide show (Boeing):

United to add Chicago O’Hare – Bismarck United Express service

United Express-Trans States Airlines Embraer ERJ 145XR (EMB-145XR) N21130 (msn 14500704) IAD (Brian McDonough). Image: 929955.

United Airlines (Chicago) on June 7, 2018 will add United Express service linking the Chicago (O’Hare) hub with Bismarck, ND.

The new twice-daily route will be operated by Trans States Airlines according to Airline Route.

Copyright Photo: United Express-Trans States Airlines Embraer ERJ 145XR (EMB-145XR) N21130 (msn 14500704) IAD (Brian McDonough). Image: 929955.

United Express-Trans States aircraft slide show:

Trans States Airlines Route Map: