Category Archives: Qatar Airways

Qatar Airways reinstates 11 destinations worldwide

The national carrier of the State of Qatar continues to lead the global recovery of the aviation industry, relaunching 11 more destinations on July 1, 2020, its largest single day of restarts, in what Qatar Airways has dubbed ‘Take-off Wednesday’. By mid-July, the airline’s network will expand to over 430 weekly flights to more than 65 destinations with the addition of flights to the following destinations:

1 July:

  • Bali Denpasar (daily flights)
  • Beirut (seven weekly flights)
  • Belgrade (three weekly flights)
  • Berlin (three weekly flights)
  • Boston (five weekly flights increasing to daily from 1 August)
  • Edinburgh (three weekly flights)
  • Larnaca (three weekly flights)
  • Los Angeles (three weekly flights, five weekly from 17 July and six weekly from 1 August)
  • Prague (three weekly flights)
  • Washington DC (five weekly flights increasing to daily from 1 August)
  • Zagreb (three weekly flights)

4 July:

  • Toronto (three weekly flights, new destination)

9 July:

  • Ankara (three weekly flights)

11 July:

  • Zanzibar (four weekly flights)

13 July:

  • Kilimanjaro (three weekly flights)

15 July:

  • Bucharest (four weekly flights)
  • Sofia (four weekly flights)
  • Venice (three weekly flights)

Qatar Airways continues to work closely with governments around the world to resume commercial flights in line with entry restrictions. The airline is hopeful further commercial flight restrictions will be eased throughout July, with the carrier planning to resume almost two thirds of its pre-covid19 network by the end of the month. The airline expects its number of flights to almost double in July with close to 3,500 flights scheduled, compared to just under 2,100 in June.

Qatar Airways has led the industry during these challenging times accumulating unrivalled experience in carrying passengers safely and reliably, especially in comparison to those airlines that have fully grounded their operations. The airline continues to provide an honest network that can be relied upon and trusted to operate. By maintaining a global network that never fell below 30 destinations, Qatar Airways has remained up to date with the latest in international airport procedures and implemented the most advanced safety and hygiene measures on board its aircraft and in Hamad International Airport (HIA), recently voted the Best Airport in the Middle East for the sixth year in a row.

Passengers flying Business Class on Qsuite equipped aircraft can avail of the enhanced privacy this award-winning suite provides, including sliding privacy partitions and fully closing doors that create a private sanctuary. Passengers can also opt to use the ‘Do Not Disturb (DND)’ indicator in their private suite, if they wish to limit their interactions with the cabin crew. Qsuite continues to be available on flights to more than 20 destinations including London, Sydney, Singapore and Dallas Fort Worth with plans to add it to more routes throughout the summer.

Qatar Airways has further enhanced its onboard safety measures for passengers and cabin crew. The airline has introduced Personal Protective Equipment (PPE) for cabin crew which includes gloves, face masks, safety glasses and a new protective gown that is fitted over their uniforms. A modified service that reduces interactions between passengers and the crew inflight has also been introduced.

Onboard, all Qatar Airways passengers are now provided with a complimentary protective kit. Inside a ziplock pouch they will find a single-use surgical face mask, large disposable powder-free gloves and an alcohol-based hand sanitiser gel. The airline has also introduced disposable face shields for adults and children. Passengers travelling from Hamad International Airport (HIA) will receive their face shields at the check-in counters, whereas at other destinations, the face shields will be distributed at the boarding gates.

Qatar Airways global network increases to more than 270 weekly flights to over 45 destinations

Qatar Airways has made this announcement:

The national carrier of the State of Qatar continues to maintain its position as the largest international carrier in the world, operating over 270 weekly flights to more than 45 destinations. The airline’s gradual rebuilding of its network continues with flights resuming in the past week to the following destinations:

  • Budapest (three weekly flights started 15 June)
  • Dar es Salaam (three weekly flights started 16 June)
  • Dhaka (three weekly flights started 15 June)
  • Istanbul (daily flights started 13 June)
  • New York (flights started 19 June, daily from 22 June and 10 weekly from 2 July)

As entry restrictions ease around the world, the carrier is also seeing a rise in bookings due to the strong levels of trust built with passengers as it took home over 1.8 million people safely and reliably during this crisis including many left stranded by other airlines. With demand steadily rising, Qatar Airways has increased frequencies to the following destinations in the past week:

  • Athens (increased from three weekly to daily flights)
  • Dallas-Fort Worth (increased from three weekly to daily flights)
  • Dublin (increased from five weekly to daily flights)
  • Islamabad (now operating double daily flights)
  • Jakarta (increased from four weekly to daily flights)
  • Karachi (now operating double daily flights)
  • Lahore (now operating double daily flights)
  • Milan (increased from five weekly to daily flights)
  • Rome (increased from six weekly to daily flights)
  • Singapore (increasing from three weekly to daily flights)

The national carrier of the State of Qatar also continues to operate daily flights to many key global destinations including Amsterdam, London Heathrow, Melbourne, Seoul, Sydney, Tokyo and Zurich offering a resilient network that is designed for strong connectivity.

Qatar Airways expands flights to U.S. with Boston, New York, Los Angeles and Washington, D.C. joining airline’s existing Chicago and Dallas-Fort Worth flights

Qatar Airways has made this announcement:

Qatar Airways commitment to the U.S. market has not waivered throughout this unprecedented crisis. While other airlines from the Gulf stopped operating, Qatar Airways has continued to work closely with the U.S. Government and airports to take over 160,000 stranded people home from Australasia, Africa, India and the Middle East. The national carrier of the State of Qatar is proud to reaffirm its further commitment to the U.S. with the resumption of flights to New York (JFK) from 19 June (rising to 10 weekly from 2 July) and to Boston, Los Angeles and Washington Dulles from 1 July. This will see the airline’s U.S. network rebuild to 39 weekly flights by mid-July 2020.

With strong existing partnerships with American Airlines and JetBlue in place, the restarting of these flights brings even greater benefits to Qatar Airways passengers. Existing services to Dallas-Forth Worth and Chicago currently enable passengers to book onward travel with American Airlines to almost 180 destinations on more than 350 domestic flights per day. This will increase to more than 600 daily flights with the addition of services to Boston, New York, Los Angeles and Washington Dulles. Qatar Airways’ New York flights and five-weekly Boston flights will also facilitate the resumption of the JetBlue codeshare. Passengers will immediately be able to book travel across the entire JetBlue network on 70 flights per day to 46 destinations.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “Since the pandemic outbreak, at Qatar Airways we have been completely focused at fulfilling our mission to bring people home. We worked closely with governments around the world to ensure their stranded citizens could travel home safely and our repatriation efforts were widely recognised and applauded. The United States is historically a hugely significant strategic market for our airline and at the end of April, U.S. Secretary of State, Michael Pompeo personally expressed his appreciation of Qatar Airways’ continued assistance and the tremendous efforts extended by the airline to repatriate tens of thousands of Americans.

“With the relaunch of these additional four destinations bringing our total to six, Qatar Airways is clearly demonstrating its strong commitment to the U.S. market. All of the six destinations will be served with a minimum of five weekly flights from mid-July, with 10 weekly flights operating to JFK. Offering unrivalled connectivity via Hamad International Airport in Doha, recently voted the Best Airport in the Middle East for the sixth year in a row, passengers to and from the U.S. can seamlessly connect with over 40 cities across Africa, Asia, Australasia and the Middle East from mid-July. Qatar Airways has continually led the industry during these unprecedented months, accumulating unrivalled experience in carrying passengers safely and reliably. By maintaining a global network that never fell below 30 destinations, Qatar Airways has stayed up to date with the latest in international airport procedures and implemented the most advanced safety and hygiene measures on board its aircraft and in Hamad International Airport.”

Passengers flying Business Class on Qsuite equipped aircraft can avail of the enhanced privacy this award-winning suite provides, including sliding privacy partitions and fully closing doors that create a private sanctuary. Passengers can also opt to use the ‘Do Not Disturb (DND)’ indicator in their private suite, if they wish to limit their interactions with the cabin crew. Qsuite continues to be available on flights to more than 30 destinations including London, Sydney, Singapore and Dallas-Fort Worth with plans to add it to more routes throughout the summer.

Qatar Airways has further enhanced its on-board safety measures for passengers and cabin crew. The airline has implemented several changes, including the introduction of Personal Protective Equipment (PPE) suits for cabin crew while on board, as well as a modified service that reduces interactions between the passengers and the crew inflight. Passengers will also be required to wear face coverings inflight, with the carrier recommending travelers bring their own for fit and comfort purposes.

U.S destinations available for booking:

Boston starting from 1 July (Five weekly flights increasing to daily from 1 August)

Doha (DOH) to Boston (BOS) QR743 departs: 08:00 arrives 14:15

Boston (BOS) to Doha (DOH) QR744 departs: 22:00 arrives 16:55

Chicago continually operating (daily flights)

Doha (DOH) to Chicago (ORD) QR725 departs: 07:45 arrives 13:45

Chicago (ORD) to Doha (DOH) QR726 departs: 18:50 arrives 16:20

Dallas-Fort Worth continually operating (Five weekly flights increasing to daily from 23 June)

Doha (DOH) to Dallas-Fort Worth (DFW) QR729 departs: 07:50 arrives 15:30

Dallas-Fort Worth (DFW) to Doha (DOH) QR730 departs: 18:10 arrives 16:40

New York starting from 19 June (Friday only, daily from 22 June and 10 weekly from 2 July)

Doha (DOH) to New York (JFK) QR701 departs: 08:15 arrives 15:00

New York (JFK) to Doha (DOH) QR702 departs: 21:00 arrives 16:15

Los Angeles starting from 01 July (Three weekly flights increasing to five weekly from 17 July and six weekly from 1 August)

Doha (DOH) to Los Angeles (LAX) QR739 departs: 07:35 arrives 13:35

Los Angeles (LAX) to Doha (DOH) QR740 departs: 15:35 arrives 17:05

Washington, D.C. starting from 1 July (Five weekly flights increasing to daily from 1 August)

Doha (DOH) to Washington (IAD) QR707 departs: 08:40 arrives 15:35

Washington (IAD) to Doha (DOH) QR708 departs: 20:25 arrives 15:55

Qatar Airways aircraft photo gallery:

Qatar Airways to resume services to Venice and expand flights to Dublin, Milan and Rome

Qatar Airways has announced the airline will be resuming services to Venice, Italy starting from July 15, 2020. The popular tourist destination and major arts and cultural centre will become the airline’s third destination in Italy to resume flights, marking a significant step in the resumption of global leisure travel.

The national carrier of the State of Qatar will also increase flights to Dublin, Milan and Rome, with daily services starting from 13 June 2020. As one of the only global airlines to have maintained a significant schedule throughout this crisis, Qatar Airways is uniquely positioned to monitor trends in traffic flow and passenger bookings. The airline expects these additional flights to provide further seamless connectivity via its award-winning hub, Hamad International Airport, with its Asia-Pacific destinations, in particular Australia where the airline continues to operate 21 weekly flights to Brisbane, Melbourne, Perth and Sydney.

Qatar Airways three-weekly flights to Venice will be operated by its state-of-the-art Boeing 787 Dreamliner, featuring 22 seats in Business Class and 232 Seats in Economy class. The airline has further enhanced its onboard safety measures for passengers and cabin crew. The airline is implementing several changes, including the introduction of Personal Protective Equipment (PPE) suits for cabin crew while onboard, as well as a modified service that reduces interactions between the passengers and the crew inflight. Cabin crew have already been wearing PPE during flights for a number of weeks, including gloves and face masks. Passengers will also be required to wear face coverings inflight, with the carrier recommending travellers bring their own for fit and comfort purposes.

Flight Schedule:

Monday, Wednesday and Friday

Doha (DOH) to Venice (VCE) QR125 departs: 08:20 arrives 13:15

Venice (VCE) to Doha (DOH) QR126 departs: 16:05 arrives 22:30

Qatar Airways aircraft photo gallery:

Qatar Airways and American Airlines strategic partnership begins with domestic U.S. codeshare

Qatar Airways has announced that the first stage of the strategic partnership with American Airlines has begun with Qatar Airways placing its code on American Airlines’ domestic flights, strengthening connectivity and creating hundreds of new travel options for passengers. The codeshare will be rolled out in phases over the next few weeks and once completed, will see Qatar Airways’ code placed on over 1000 of American Airlines’ domestic flights connecting with Qatar Airway’s 10 U.S. gateways. Flights are already available for sale, with the first codeshare flights having started recently on May 17, 2020.

The first phases of the codeshare will see Qatar Airways’ passengers able to book travel on American Airlines’ extensive domestic connections via Chicago (ORD) and Dallas (DFW) to 200 cities including Miami (MIA), Houston (IAH), Atlanta (ATL), Detroit (DTW), Minneapolis/St.Paul (MSP), Seattle (SEA), and San Francisco (SFO). Additional cities, including destinations in Central America, and the Caribbean will be added, subject to government approvals.

Further expansion of the strategic partnership* will include Qatar Airways placing its code on American’s international flights to North, Central and South America and Europe, and American Airlines placing its code on Qatar Airways flights between the U.S. and Qatar and beyond to a range of destinations in the Middle-East, Africa and Asia.

Both airlines will also continue exploring the opportunity for American Airlines to operate flights between the U.S. and Qatar, along with a number of joint commercial and operational initiatives to further strengthen this renewed partnership.

Qatar Airways continues to operate approximately 150 scheduled flights per week to over 30 destinations. The airline recently announced plans to gradually rebuild its network in line with passenger demand evolution and the expected relaxation of entry restrictions around the world. By the end of June the airline plans to expand its network to 80* destinations. The national carrier of the State of Qatar has built a strong level of trust with passengers, governments, trade and airports  as a reliable partner during this crisis. With its plans for expanding its network and strengthening airline partnerships, the airline is well positioned to continue delivering on its mission to the airline travellers can trust.

By maintaining 24/7 operations in recent months, including the provision of over 200 charter flights globally, Qatar Airways’ efforts to repatriate over one million people has received widespread praise and thanks from passengers and governments worldwide, as the foremost airline taking people home. The airline’s cargo division continues to operate a significant schedule with almost 175 flights per day. The cargo operator has worked closely with governments and NGOs to transport over 175,000 tonnes of medical and aid supplies to impacted regions around the world on both scheduled and charter services, the equivalent of roughly 1,750 fully loaded Boeing 777 freighters.

Qatar Airways announces phased rebuilding of network to an initial 52 destinations by end of May and 80 in June

Qatar Airways Boeing 777-3DZ ER A7-BAT (msn 41738) DPS (Michael B. Ing). Image: 949901.

Qatar Airways has announced the airline will begin a phased approach to expanding its network in line with passenger demand evolution and the expected relaxation of entry restrictions around the world. Having maintained flights to at least 30 destinations where possible during this crisis and to most continents, helping to take over 1 million people home, the airline has been in a unique position to closely monitor global passenger flows and booking trends to confidently begin planning the gradual reintroduction of additional flights and destinations to its network.

Qatar Airways Group Chief Executive His Excellency Mr. Akbar Al Baker said: “Throughout this crisis our passengers have been at the centre of our focus. Our airline has implemented industry-leading hygiene practices and commercial policies enabling our passengers to book and travel with confidence. We have maintained a flexible and agile network to help take over 1 million people home through our state of the art hub in Doha and to transport more than 100,000 tonnes of essential medical and aid supplies to where they are needed.

“As we follow the indicators of the global travel market on a daily basis, we continue to focus on our mission – how we can enable mobility for our customers and provide them with seamless connectivity to their final destination. We have built a strong level of trust with passengers, governments, trade and airports as a reliable partner during this crisis and we intend to continue delivering on this mission as we gradually expand our network.”

While the situation remains hugely dynamic, Qatar Airways has made a number of assumptions based on its unique perspective, having been one of the only carriers to operate globally in recent months. With entry restrictions constantly evolving, accurately predicting future travel is challenging. However, while the expectation is that short haul travel will rebound first, business between large global cities will pick up more gradually and there will be a move towards visiting family and friends following months of lockdowns.

Qatar Airways will take full advantage of its diverse and efficient fleet with the right aircraft size to ensure the best fit for expected demand on each planned route.  By the end of June, the aim is to have 80 destinations in the schedule including 23 in Europe, four in the Americas, 20 in Middle East/Africa and 33 in Asia-Pacific. Many cities will be served with a strong schedule with daily or more frequencies.

The gradual expansion will focus initially on strengthening connections between the airline’s hub in Doha with the global hubs of its partner airlines around the world including London, Chicago, Dallas and Hong Kong along with reopening many major business and leisure destinations such as Madrid and Mumbai.

Currently the airline continues to operate flights to more than 30 destinations around the world. By the end of May, the airline plans to grow its network back to over 50 destinations* resuming services to cities such as Manila, Amman, and Nairobi. A further number of destinations* are planned to be added by the end of June.

For the latest information on where we are flying, please visit our COVID-19 travel alert.

Qatar Airways maintains the highest possible hygiene standards, which include the regular disinfection of aircraft, the use of cleaning products recommended by the International Air Transport Association (IATA) and the World Health Organization (WHO), and thermal screening of crew.

In addition, Qatar Airways’ aircraft feature the most advanced air filtration systems, equipped with industrial-size HEPA filters that remove 99.97% of viral and bacterial contaminants from re-circulated air, providing the most effective protection against infection. All the airline’s onboard linen and blankets are washed, dried and pressed at microbial lethal temperatures, while its headsets are removed of ear foams and rigorously sanitized after each flight. These items are then sealed into individual packaging by staff wearing hygienic disposable gloves.

Qatar Aircraft Catering Company (QACC) was the first organisation in the world last year to achieve ISO22000:2018 certification from Bureau Veritas with UKAS accreditation, confirming its Food Safety Management System meets the highest standards. All meal service utensils and cutlery are washed with detergents and rinsed with demineralized fresh water at temperatures that kill pathogenic bacteria. All sanitized equipment is handled by staff wearing hygienic disposable gloves, while cutlery is individually re-packed

Qatar Airways destinations operating by end of June*

Africa

Addis Ababa (ADD), Cape Town (CPT), Johannesburg (JNB), Lagos (LOS), Nairobi (NBO), Tunis (TUN)

Americas

Chicago (ORD), Dallas (DFW), Sao Paulo (GRU), Montreal (YUL)

Asia-Pacific

Guangzhou (CAN), Hong Kong (HKG), Seoul (ICN), Tokyo (NRT), Beijing (PEK), Shanghai (PVG), Bangkok (BKK), Jakarta (CGK), Kuala Lumpur (KUL), Manila (MNL), Singapore (SIN), Ahmedabad (AMD), Amritsar (ATQ), Bangalore (BLR), Mumbai (BOM), Calicut (CCJ), Kolkata (CCU), Colombo (CMB), Kochi (COK), Dhaka (DAC), New Delhi (DEL), Goa (GOI), Hyderabad (HYD), Kathmandu (KTM), Chennai (MAA), Male (MLE), Trivandrum (TRV), Islamabad (ISB), Karachi (KHI), Lahore (LHE), Melbourne (MEL), Perth (PER), Sydney (SYD)

Europe

Athens (ATH), Budapest (BUD), Moscow (DME), Istanbul (IST), Amsterdam (AMS), Stockholm (ARN), Barcelona (BCN), Brussels (BRU), Paris (CDG), Copenhagen (CPH), Dublin (DUB), Edinburgh (EDI), Rome (FCO), Frankfurt (FRA), London (LHR), Madrid (MAD), Manchester (MAN), Munich (MUC), Milan (MXP), Oslo (OSL), Berlin (TXL), Vienna (VIE), Zurich (ZRH)

Middle East

Amman (AMM), Beirut (BEY), Baghdad (BGW), Basra (BSR), Erbil (EBL), Teheran (IKA), Sulaymaniyah (ISU), Kuwait (KWI), Muscat (MCT), Mashad (MHD), Najaf (NJF), Sohar (OHS), Salalah (SLL), Shiraz (SYZ)

*Subject to regulatory approval

Video:

Top Copyright Photo: Qatar Airways Boeing 777-3DZ ER A7-BAT (msn 41738) DPS (Michael B. Ing). Image: 949901.

Qatar Airways aircraft slide show:

Qatar Airways provides an operational update

Qatar Airways has made this announcement:

In recent weeks Qatar Airways has carried over one million people home plus transported over 70,000 tons of medical equipment and aid relief, ensuring it is a reliable partner for passengers, governments, travel trade and freight companies in extremely challenging circumstances.

The COVID-19 pandemic has created an unprecedented challenge for Qatar Airways and the aviation industry as a whole. While the airline continues to maintain operations where possible to take people home and to transport essential supplies, overall demand for air transport has declined significantly.

Passenger Operations

Since mid-February, Qatar Airways has helped reunite over one million passengers with their loved ones, operating a mix of scheduled and charter services plus extra sectors. In the past several weeks, the airline has helped repatriate over 45,000 passengers back home to France, 70,000 home to Germany and over 100,000 customers back to the United Kingdom. Working with governments and group travel companies around the world, the airline operated over 90 charters and extra sector flights taking home over 26,000 stranded travellers.

The demand to help get stranded travellers home has also seen Qatar Airways operate flights to new destinations such as Brisbane, Christchurch and Toronto. The national carrier of the State of Qatar continues to operate approximately 60 scheduled flights a day to around 40 destinations and is working closely with embassies across the globe to arrange charters to repatriate stranded citizens.

Cargo Operations

With global air freight capacity declining, Qatar Airways Cargo has increased operations to ensure the continuity of global trade and movement of essential medical and aid supplies. The airline continues to operate a significant cargo schedule with almost 100 flights per day, during the past month the cargo operator has worked closely with governments and NGOs to transport over 70,000 tonnes of medical and aid supplies to impacted regions around the world on both scheduled and charter services, the equivalent of roughly 700 fully loaded Boeing 777 freighters. To continue to fulfil demand the Group’s cargo division is also utilising passenger aircraft to carry freight-only to destinations in China, Europe, India and the Middle East.

Staff Solidarity Program

The airline has been working diligently to reduce or defer costs where possible. The airline recently worked with staff to implement a ‘Solidarity Programme’ that would see mid-level and above Doha based staff defer a portion of their basic salary. For mid-level employees and above, the basic monthly salary will be subject to a 50% deferral. This temporary measure is expected to last for three months, starting from April 2020, the position will be kept under review depending on the economic situation.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “The entire team at Qatar Airways has worked incredibly hard to take people home over the past few weeks. We have built a strong level of trust with our passengers, governments, travel trade and cargo businesses as a reliable partner when we were needed the most and we continue to offer a schedule where possible and allowed by governments.”

We also introduced an employee pay deferral scheme which the Company will credit salary back as soon as possible when circumstances allow. Many other work groups overseas and across all job levels have also offered to take voluntary salary deferrals in solidarity with their colleagues, reinforcing the fact that the Qatar Airways Group family is one who has the best interests of each other and the airline at heart.

“I know many of our Qatar Airways employees have left family and friends at home to commit to building this airline with me and we will always do what is in the best interest of both the business and our committed and hard-working staff, I could not be more proud of our team who have worked incredibly hard to build even greater trust with the travelling public.”

Safeguarding our passengers and staff

As an airline, Qatar Airways maintains the highest possible hygiene standards, which include the regular disinfection of aircraft, the use of cleaning products recommended by the International Air Transport Association (IATA) and the World Health Organization (WHO), and thermal screening of crew.

In addition, Qatar Airways’ aircraft feature the most advanced air filtration systems, equipped with industrial-size HEPA filters that remove 99.97% of viral and bacterial contaminants from re-circulated air, providing the most effective protection against infection. All the airline’s onboard linen and blankets are washed, dried and pressed at microbial lethal temperatures, while its headsets are removed of ear foams and rigorously sanitized after each flight. These items are then sealed into individual packaging by staff wearing hygienic disposable gloves.

Qatar Aircraft Catering Company (QACC) was the first organisation in the world last year to achieve ISO22000:2018 certification from Bureau Veritas with UKAS accreditation, confirming its Food Safety Management System meets the highest standards. All meal service utensils and cutlery are washed with detergents and rinsed with demineralized fresh water at temperatures that kill pathogenic bacteria. All sanitized equipment is handled by staff wearing hygienic disposable gloves.

Hamad International Airport (HIA) is also robustly minimising any risks to the health and safety of passengers and staff. As a vital pillar to Qatar’s national economy, HIA’s doors remain open as it continues its operations to take people home to their family through Doha, and to ensure food security of Qatar through cargo.

HIA has implemented stringent cleaning procedures and closed most of the non-essential passenger facilities. All passenger touchpoints are sanitized every 10-15 minutes. All boarding gates and bus gate counters are cleaned after each flight. Staff working at the airport have been provided additional training in terms of protecting themselves and others in light of the current situation and implementing the highest health and safety measurements. In addition, hand sanitizers are provided at immigration and security screening points. A social distancing policy has been implemented at the airport, and staff are allowed to wear masks and disposable gloves to protect them from any infection. All staff are briefed to change their masks in line with WHO recommendations.

Qatar Airways aircraft photo gallery:

Qatar Airways suspends operations to New York (JFK), Madrid and Barcelona

Qatar Airways made this announcement:

Qatar Airways continues to take firm steps in response to COVID-19 (coronavirus). The airline’s robust measures include amending its flight schedule, working with governments to take people home, and introducing new policies to ensure the health and safety of staff, and maintaining its vital cargo operations.

In addition, the airline continues to support the State of Qatar’s efforts to manage the coronavirus outbreak, and has acquired and transported 500,000 test kits, which arrived in Doha, and will donate these to local health services.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “At Qatar Airways we continue to work hard to take people home to their families, while also ensuring robust health and safety practices to limit the spread of coronavirus.

“We are adjusting our flight schedules on a daily basis, and since the outbreak of the virus we have stepped up our already robust hygiene practices. In these efforts, we do not work alone – I am grateful for the support we have received from local and national governments and entities, whom we are working in close partnership to overcome this pandemic.”

Flight schedules and bookings

Qatar Airways continues to temporarily hold flights to severely affected countries due to entry restrictions implemented by many governments to prevent the spread of coronavirus. The airline will place a temporary hold on flights to John F. Kennedy International Airport (JFK) from April 1, 2020, Madrid Barajas Airport (MAD) from April 4, and Barcelona El Prat Airport (BCN) from April 5, with the intention to reinstate flights in line with a return to regular conditions.

At the same time, Qatar Airways is working tirelessly to ensure that those stranded abroad can fly home to their loved ones. The airline is working with governments around the world to maintain a strong schedule of flights, and organising charter flights where needed. The airline has received words of thanks from many countries, including the governments of Germany, the UK, France, Pakistan, and Oman for its efforts to return their citizens.

The airline is also offering maximum flexibility to passengers in terms of managing their travel plans. Passengers that have booked are planning to book tickets for travel up to 30 September 2020 can alter their travel date free of charge, exchange their ticket for a future travel voucher valid for one year or get a refund. For more details, visit qatarairways.com/en/travel-with-confidence.html.

Health and safety measures

Qatar Airways has implemented robust policies to ensure the health and safety of its passengers and employees. Cabin crew have received training on how to minimise their chances of contracting or spreading the infection, are thermally screened before the departure of flights and after their arrival, and are quarantined and tested if any colleagues or passengers on a flight shows any symptoms of infection or test positive for the virus. As the current pandemic has escalated, cabin crew have been authorised to wear surgical masks and disposable gloves.

In addition, Qatar Airways has revised its distribution of cabin crew on flights, sending two groups on short-haul and medium-haul flights – the first to manage the outbound trip, the second to manage the inbound trip. For long-haul flights, crew members who have to stay overnight in a foreign city can only travel in Qatar Airways-approved transport and must remain in their rooms, limiting human interactions.

In terms of passengers, Qatar Airways is encouraging social distancing where possible, especially on flights with lighter loads. Distancing is also implemented during the boarding process, ensuring passengers are allocated seats far apart from each other. The airline is also encouraging passengers to follow hygiene practices recommended by the World Health Organization (WHO), such as regular hand washing and refraining from touching the face.

As an airline, Qatar Airways maintains the highest possible hygiene standards, which include the regular disinfection of aircraft, the use of cleaning products recommended by the International Air Transport Association (IATA) and WHO.

Qatar Airways’ aircraft feature the most advanced air filtration systems, equipped with industrial-size HEPA filters that remove 99.97% of viral and bacterial contaminants from re-circulated air, providing the most effective protection against infection. All the airline’s onboard linen and blankets are washed, dried and pressed at microbial lethal temperatures, and then sealed into individual packaging by staff wearing disposable gloves.

Qatar Airways Cargo

As one of the world’s largest airlines and cargo operators, Qatar Airways is in a unique position to offer humanitarian assistance to affected countries all over the world.

In February the airline supported China supported by donating and flying 300 tonnes of medical supplies to in five cargo aircraft to Beijing, Shanghai and Guangzhou. It also flew six tonnes of medical supplies free of charge to the Islamic Republic of Iran, which were donated by the State of Qatar, in March. Qatar Airways Cargo has offered to fly any medical supplies to China and Iran free of charge, to continue to support the coronavirus relief efforts of these countries

In terms of its day-to-day operations, Qatar Airways Cargo is working hard to ensure that importers can maintain supplies of fresh produce and pharmaceuticals to countries around the world through our cargo operations – at significantly discounted rates.

Measures at Hamad International Airport

Hamad International Airport (HIA) is also robustly minimising any risks to the health and safety of passengers and staff. As a vital pillar to Qatar’s national economy, HIA’s doors remain open as it continues its operations to take people home to their family through Doha, and to ensure food security of Qatar through cargo.

To limit the number of people at HIA as passenger numbers are below average, there has been a temporary reduction of 40 per cent of staff working onsite at the airport across various areas including food and beverage, retail, and ground services. These staff are either working from home, or taking paid or unpaid leave.

In terms of hygiene measures, HIA has implemented stringent cleaning procedures and closed most of the non-essential passenger facilities. All passenger touchpoints are sanitized every 10-15 minutes. All boarding gates and bus gate counters are cleaned after each flight. Staff working at the airport have been provided additional training in terms of protecting themselves and others in light of the current situation and implementing the highest health and safety measurements. In addition, hand sanitizers are provided at immigration and security screening points. A social distancing policy has been implemented at the airport, and staff are allowed to wear masks and disposable gloves to protect them from any infection. All staff are briefed to change their masks in line with WHO recommendations.

Transfer passengers are being processed in a strategic way that minimises contact with staff and each other, to ensure social distancing. Most food courts and food outlets have been temporarily closed following Qatar’s Ministry of Public Health (MoPH) guidelines. Some food and beverage outlets remain operational with passengers following social distancing measures. HIA has also suspended retail and service outlets except for some essential stores like the pharmacy. HIA also stopped the use of passenger trains, escalators, moving walkalators and elevators, and have stopped the use of baby strollers and prayer rooms.

In line with WHO guidance, the airport has also developed a hygiene advisory that guides passengers and staff on how to wash hands, when to seek medical advice, whom to inform if they are feeling unwell, what to use if they don’t have access to soap and water, and what to avoid. This content is available at all passenger touchpoints and screens across the terminal.

Transfer passengers undergo thermal screening, especially those coming from countries with a severe coronavirus outbreak. Advanced thermal cameras have been installed that can remotely record the body temperature of each passenger. If a passenger is detected to have a fever, they are transferred to the specialised clinic at the airport arrivals side. HIA, in cooperation with MoPH,  the Qatari Company for Airports Operation and Management (MATAR), and Qatar Airways, has set up this clinic to conduct medical examinations and handle all COVID-19 related cases on a 24/7 basis. The airport has worked hard to minimise transit hours between flights and assign aircraft as near to the gate as possible.

Qatar Airways aircraft photo gallery:

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Reuters: Qatar Airways CEO says will keep flying but warns cash is running out

Even Qatar Airways will need state aid to survive.

From Reuters:

“Qatar Airways will continue to operate flights as long as necessary to get stranded travelers home, Chief Executive Akbar al-Baker (below) told Reuters on Sunday, but warned that the carrier could soon run out of cash.

(PRNewsFoto/Qatar Airways)

“We have enough cash to take us through a very short period of time,” he said in a phone interview.

He said the airline would eventually have to seek support from its owner, the Qatar government.

The Middle East carrier is one of few global airlines to continue operate after the coronavirus decimated travel demand almost overnight.”

The airline also made this short statement:

We know this is an anxious time for many stranded travellers around the world. New travel restrictions are imposed every day limiting the places we can fly. We are working closely with governments around the world and where possible we will operate charter flights to help get their citizens home.

In the destinations where we are still able to operate, in collaboration with local embassies we will be upgrading flights to larger aircraft or adding new flights to help get people home.

Operational routes

We are still operating flights to many cities around the world including London, Paris, Frankfurt, and Sydney, helping thousands of passengers get home safely.

Please be advised that, due to the current operating context of entry restrictions imposed by governments to limit the spread of coronavirus, our schedules may change at short notice.

Passengers are advised to check our real-time Flight Status page for the latest information.

Please also note that a number of countries have issued restrictions on entry for overseas travellers. We strongly recommend all passengers check the information published by the Government of their destination country before travelling and visit: International Air Transport Association (IATA)

The airports we are currently serving are:

Africa

  • Seychelles International Airport (SEZ)
  • Zanzibar Abeid Amani Karume International Airport (ZNZ)

Americas

  • Chicago O’Hare International Airport (ORD)
  • Dallas Fort Worth International Airport (DFW)
  • John F. Kennedy International Airport (JFK)
  • Los Angeles International (LAX)
  • Miami International Airport (MIA)
  • Montreal Pierre Elliott Trudeau International Airport (YUL)
  • São Paulo Guarulhos International Airport (GRU)
  • Washington Dulles International Airport (IAD)

Asia and Pacific

  • Angeles City Clark International Airport (CRK)
  • Auckland  International Airport (AKL)
  • Colombo Bandaranaike International Airport (CMB)
  • Bangkok Suvarnabhumi Airport (BKK)
  • Brisbane Airport (BNE)
  • Denpasar International Airport (DPS)
  • Hanoi Noi Bai International Airport (HAN)
  • Hong Kong International Airport (HKG)
  • Jakarta Soekarno-Hatta International Airport (CGK)
  • Krabi International Airport (KBV)
  • Kuala Lumpur International Airport (KUL)
  • Male International Airport (MLE)
  • Manila Ninoy Aquino International Airport (MNL)
  • Melbourne Tullamarine Airport (MEL)
  • Perth Airport (PER)
  • Phnom Penh International Airport (PNH)
  • Phuket International Airport (HKT)
  • Seoul Incheon International Airport (ICN)
  • Singapore Changi Airport (SIN)
  • Sydney Kingsford Smith Airport (SYD)
  • Tan Son Nhat International Airport (SGN)
  • Tokyo Narita International Airport (NRT)
  • Yangon International Airport (RGN)

Europe

  • Amsterdam Airport Schiphol (AMS)
  • Athens Eleftherios Venizelos International Airport (ATH)
  • Barcelona El Prat Airport  (BCN)
  • Berlin Tegel Airport (TXL)
  • Birmingham International Airport (BHX)
  • Brussels Airport (BRU)
  • Bucharest Henri Coandă International Airport (OTP)
  • Budapest Ferenc Liszt International Airport (BUD)
  • Copenhagen Airport (CPH)
  • Dublin Airport (DUB)
  • Edinburgh Airport (EDI)
  • Frankfurt Airport (FRA)
  • Helsinki Vantaa International Airport (HEL)
  • Istanbul Atatürk Airport (IST)
  • London Heathrow Airport (LHR)
  • Madrid-Barajas Airport (MAD)
  • Manchester International Airport (MAN)
  • Moscow Domodedovo Airport (DME)
  • Munich Airport (MUC)
  • Nice Côte D’Azur Airport (NCE)
  • Oslo Gardermoen Airport (OSL)
  • Paris Charles de Gaulle Airport (CDG)
  • Pulkovo Airport, St Petersburg (LED)
  • Rome Fiumicino International Airport (FCO)
  • Stockholm Arlanda Airport (ARN)
  • Václav Havel Airport Prague (PRG)
  • Vienna International Airport (VIE)
  • Zagreb Airport (ZAG)
  • Zurich Airport (ZRH)

Middle East

  • Tehran Imam Khomeini International Airport (IKA)

Qatar Airways aircraft photo gallery: