Category Archives: Qatar Airways

Qatar Airways suspends operations to New York (JFK), Madrid and Barcelona

Qatar Airways made this announcement:

Qatar Airways continues to take firm steps in response to COVID-19 (coronavirus). The airline’s robust measures include amending its flight schedule, working with governments to take people home, and introducing new policies to ensure the health and safety of staff, and maintaining its vital cargo operations.

In addition, the airline continues to support the State of Qatar’s efforts to manage the coronavirus outbreak, and has acquired and transported 500,000 test kits, which arrived in Doha, and will donate these to local health services.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “At Qatar Airways we continue to work hard to take people home to their families, while also ensuring robust health and safety practices to limit the spread of coronavirus.

“We are adjusting our flight schedules on a daily basis, and since the outbreak of the virus we have stepped up our already robust hygiene practices. In these efforts, we do not work alone – I am grateful for the support we have received from local and national governments and entities, whom we are working in close partnership to overcome this pandemic.”

Flight schedules and bookings

Qatar Airways continues to temporarily hold flights to severely affected countries due to entry restrictions implemented by many governments to prevent the spread of coronavirus. The airline will place a temporary hold on flights to John F. Kennedy International Airport (JFK) from April 1, 2020, Madrid Barajas Airport (MAD) from April 4, and Barcelona El Prat Airport (BCN) from April 5, with the intention to reinstate flights in line with a return to regular conditions.

At the same time, Qatar Airways is working tirelessly to ensure that those stranded abroad can fly home to their loved ones. The airline is working with governments around the world to maintain a strong schedule of flights, and organising charter flights where needed. The airline has received words of thanks from many countries, including the governments of Germany, the UK, France, Pakistan, and Oman for its efforts to return their citizens.

The airline is also offering maximum flexibility to passengers in terms of managing their travel plans. Passengers that have booked are planning to book tickets for travel up to 30 September 2020 can alter their travel date free of charge, exchange their ticket for a future travel voucher valid for one year or get a refund. For more details, visit qatarairways.com/en/travel-with-confidence.html.

Health and safety measures

Qatar Airways has implemented robust policies to ensure the health and safety of its passengers and employees. Cabin crew have received training on how to minimise their chances of contracting or spreading the infection, are thermally screened before the departure of flights and after their arrival, and are quarantined and tested if any colleagues or passengers on a flight shows any symptoms of infection or test positive for the virus. As the current pandemic has escalated, cabin crew have been authorised to wear surgical masks and disposable gloves.

In addition, Qatar Airways has revised its distribution of cabin crew on flights, sending two groups on short-haul and medium-haul flights – the first to manage the outbound trip, the second to manage the inbound trip. For long-haul flights, crew members who have to stay overnight in a foreign city can only travel in Qatar Airways-approved transport and must remain in their rooms, limiting human interactions.

In terms of passengers, Qatar Airways is encouraging social distancing where possible, especially on flights with lighter loads. Distancing is also implemented during the boarding process, ensuring passengers are allocated seats far apart from each other. The airline is also encouraging passengers to follow hygiene practices recommended by the World Health Organization (WHO), such as regular hand washing and refraining from touching the face.

As an airline, Qatar Airways maintains the highest possible hygiene standards, which include the regular disinfection of aircraft, the use of cleaning products recommended by the International Air Transport Association (IATA) and WHO.

Qatar Airways’ aircraft feature the most advanced air filtration systems, equipped with industrial-size HEPA filters that remove 99.97% of viral and bacterial contaminants from re-circulated air, providing the most effective protection against infection. All the airline’s onboard linen and blankets are washed, dried and pressed at microbial lethal temperatures, and then sealed into individual packaging by staff wearing disposable gloves.

Qatar Airways Cargo

As one of the world’s largest airlines and cargo operators, Qatar Airways is in a unique position to offer humanitarian assistance to affected countries all over the world.

In February the airline supported China supported by donating and flying 300 tonnes of medical supplies to in five cargo aircraft to Beijing, Shanghai and Guangzhou. It also flew six tonnes of medical supplies free of charge to the Islamic Republic of Iran, which were donated by the State of Qatar, in March. Qatar Airways Cargo has offered to fly any medical supplies to China and Iran free of charge, to continue to support the coronavirus relief efforts of these countries

In terms of its day-to-day operations, Qatar Airways Cargo is working hard to ensure that importers can maintain supplies of fresh produce and pharmaceuticals to countries around the world through our cargo operations – at significantly discounted rates.

Measures at Hamad International Airport

Hamad International Airport (HIA) is also robustly minimising any risks to the health and safety of passengers and staff. As a vital pillar to Qatar’s national economy, HIA’s doors remain open as it continues its operations to take people home to their family through Doha, and to ensure food security of Qatar through cargo.

To limit the number of people at HIA as passenger numbers are below average, there has been a temporary reduction of 40 per cent of staff working onsite at the airport across various areas including food and beverage, retail, and ground services. These staff are either working from home, or taking paid or unpaid leave.

In terms of hygiene measures, HIA has implemented stringent cleaning procedures and closed most of the non-essential passenger facilities. All passenger touchpoints are sanitized every 10-15 minutes. All boarding gates and bus gate counters are cleaned after each flight. Staff working at the airport have been provided additional training in terms of protecting themselves and others in light of the current situation and implementing the highest health and safety measurements. In addition, hand sanitizers are provided at immigration and security screening points. A social distancing policy has been implemented at the airport, and staff are allowed to wear masks and disposable gloves to protect them from any infection. All staff are briefed to change their masks in line with WHO recommendations.

Transfer passengers are being processed in a strategic way that minimises contact with staff and each other, to ensure social distancing. Most food courts and food outlets have been temporarily closed following Qatar’s Ministry of Public Health (MoPH) guidelines. Some food and beverage outlets remain operational with passengers following social distancing measures. HIA has also suspended retail and service outlets except for some essential stores like the pharmacy. HIA also stopped the use of passenger trains, escalators, moving walkalators and elevators, and have stopped the use of baby strollers and prayer rooms.

In line with WHO guidance, the airport has also developed a hygiene advisory that guides passengers and staff on how to wash hands, when to seek medical advice, whom to inform if they are feeling unwell, what to use if they don’t have access to soap and water, and what to avoid. This content is available at all passenger touchpoints and screens across the terminal.

Transfer passengers undergo thermal screening, especially those coming from countries with a severe coronavirus outbreak. Advanced thermal cameras have been installed that can remotely record the body temperature of each passenger. If a passenger is detected to have a fever, they are transferred to the specialised clinic at the airport arrivals side. HIA, in cooperation with MoPH,  the Qatari Company for Airports Operation and Management (MATAR), and Qatar Airways, has set up this clinic to conduct medical examinations and handle all COVID-19 related cases on a 24/7 basis. The airport has worked hard to minimise transit hours between flights and assign aircraft as near to the gate as possible.

Qatar Airways aircraft photo gallery:

x

Reuters: Qatar Airways CEO says will keep flying but warns cash is running out

Even Qatar Airways will need state aid to survive.

From Reuters:

“Qatar Airways will continue to operate flights as long as necessary to get stranded travelers home, Chief Executive Akbar al-Baker (below) told Reuters on Sunday, but warned that the carrier could soon run out of cash.

(PRNewsFoto/Qatar Airways)

“We have enough cash to take us through a very short period of time,” he said in a phone interview.

He said the airline would eventually have to seek support from its owner, the Qatar government.

The Middle East carrier is one of few global airlines to continue operate after the coronavirus decimated travel demand almost overnight.”

The airline also made this short statement:

We know this is an anxious time for many stranded travellers around the world. New travel restrictions are imposed every day limiting the places we can fly. We are working closely with governments around the world and where possible we will operate charter flights to help get their citizens home.

In the destinations where we are still able to operate, in collaboration with local embassies we will be upgrading flights to larger aircraft or adding new flights to help get people home.

Operational routes

We are still operating flights to many cities around the world including London, Paris, Frankfurt, and Sydney, helping thousands of passengers get home safely.

Please be advised that, due to the current operating context of entry restrictions imposed by governments to limit the spread of coronavirus, our schedules may change at short notice.

Passengers are advised to check our real-time Flight Status page for the latest information.

Please also note that a number of countries have issued restrictions on entry for overseas travellers. We strongly recommend all passengers check the information published by the Government of their destination country before travelling and visit: International Air Transport Association (IATA)

The airports we are currently serving are:

Africa

  • Seychelles International Airport (SEZ)
  • Zanzibar Abeid Amani Karume International Airport (ZNZ)

Americas

  • Chicago O’Hare International Airport (ORD)
  • Dallas Fort Worth International Airport (DFW)
  • John F. Kennedy International Airport (JFK)
  • Los Angeles International (LAX)
  • Miami International Airport (MIA)
  • Montreal Pierre Elliott Trudeau International Airport (YUL)
  • São Paulo Guarulhos International Airport (GRU)
  • Washington Dulles International Airport (IAD)

Asia and Pacific

  • Angeles City Clark International Airport (CRK)
  • Auckland  International Airport (AKL)
  • Colombo Bandaranaike International Airport (CMB)
  • Bangkok Suvarnabhumi Airport (BKK)
  • Brisbane Airport (BNE)
  • Denpasar International Airport (DPS)
  • Hanoi Noi Bai International Airport (HAN)
  • Hong Kong International Airport (HKG)
  • Jakarta Soekarno-Hatta International Airport (CGK)
  • Krabi International Airport (KBV)
  • Kuala Lumpur International Airport (KUL)
  • Male International Airport (MLE)
  • Manila Ninoy Aquino International Airport (MNL)
  • Melbourne Tullamarine Airport (MEL)
  • Perth Airport (PER)
  • Phnom Penh International Airport (PNH)
  • Phuket International Airport (HKT)
  • Seoul Incheon International Airport (ICN)
  • Singapore Changi Airport (SIN)
  • Sydney Kingsford Smith Airport (SYD)
  • Tan Son Nhat International Airport (SGN)
  • Tokyo Narita International Airport (NRT)
  • Yangon International Airport (RGN)

Europe

  • Amsterdam Airport Schiphol (AMS)
  • Athens Eleftherios Venizelos International Airport (ATH)
  • Barcelona El Prat Airport  (BCN)
  • Berlin Tegel Airport (TXL)
  • Birmingham International Airport (BHX)
  • Brussels Airport (BRU)
  • Bucharest Henri Coandă International Airport (OTP)
  • Budapest Ferenc Liszt International Airport (BUD)
  • Copenhagen Airport (CPH)
  • Dublin Airport (DUB)
  • Edinburgh Airport (EDI)
  • Frankfurt Airport (FRA)
  • Helsinki Vantaa International Airport (HEL)
  • Istanbul Atatürk Airport (IST)
  • London Heathrow Airport (LHR)
  • Madrid-Barajas Airport (MAD)
  • Manchester International Airport (MAN)
  • Moscow Domodedovo Airport (DME)
  • Munich Airport (MUC)
  • Nice Côte D’Azur Airport (NCE)
  • Oslo Gardermoen Airport (OSL)
  • Paris Charles de Gaulle Airport (CDG)
  • Pulkovo Airport, St Petersburg (LED)
  • Rome Fiumicino International Airport (FCO)
  • Stockholm Arlanda Airport (ARN)
  • Václav Havel Airport Prague (PRG)
  • Vienna International Airport (VIE)
  • Zagreb Airport (ZAG)
  • Zurich Airport (ZRH)

Middle East

  • Tehran Imam Khomeini International Airport (IKA)

Qatar Airways aircraft photo gallery:

Qatar Airways expands flights to Australia to help get people home

Qatar Airways is expanding operations to Australia to help get people home. From March 29, Qatar Airways will add an extra 48,000 seats to the market to help stranded passengers get home. The airline will operate the following flights:

  • Daily Service to Brisbane (Boeing 777-300ER)
  • Double daily service to Perth (Airbus A380 and Boeing 777-300ER)
  • Double daily service to Melbourne (Airbus A350-1000 and Boeing  777-300ER)
  • Triple daily service to Sydney (Airbus A350-1000 and Boeing 777-300ER)

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “We know there are many people who want to be with their families and loved ones during this difficult time. We are thankful to the Australian Government, Airports and staff for their support in helping us to add additional flights to get people home, and in particular, to bring flights to Brisbane.

“We continue to operate around 150 daily flights to more than 70 cities worldwide. Sometimes governments put in place restrictions that mean we simply cannot fly to a country. We are working closely with governments around the world, and wherever possible we will reinstate or add more flights.”

As an airline, Qatar Airways maintains the highest possible hygiene standards, which include the regular disinfection of aircraft, the use of cleaning products recommended by the International Air Transport Association (IATA) and the World Health Organization (WHO), and thermal screening of crew.

In addition, Qatar Airways’ aircraft feature the most advanced air filtration systems, equipped with industrial-size HEPA filters that remove 99.97% of viral and bacterial contaminants from re-circulated air, providing the most effective protection against infection. All the airline’s onboard linen and blankets are washed, dried and pressed at microbial lethal temperatures, while its headsets are removed of ear foams and rigorously sanitized after each flight. These items are then sealed into individual packaging by staff wearing hygienic disposable gloves.

Qatar Airways aircraft photo gallery:

Qatar Airways launches a new flexible booking policy due to coronavirus

Qatar Airways has launched a new commercial policy to provide customers with maximum flexibility to suit their travel plans. Passengers that have booked or will book flights for travel up to June 30, 2020 will be offered the flexibility to change their travel plans free of charge by altering the dates of their booking or exchanging their ticket for a travel voucher valid for one year. Both changes apply up to three days prior to departure.*

This commercial policy is designed to provide Qatar Airways’ passengers with confidence and peace of mind when booking flights in light of COVID-19 (Coronavirus) and its impact on global travel.

As an airline, Qatar Airways maintains the highest possible hygiene standards, which include the regular disinfection of aircraft, the use of cleaning products recommended by the International Air Transport Association (IATA) and the World Health Organization (WHO), and robust staff training.

In addition, Qatar Airways’ aircraft feature the most advanced air filtration systems, equipped with industrial-size HEPA filters that remove 99.97% of viral and bacterial contaminants from re-circulated air, providing the most effective protection against infection. All the airline’s onboard linen and blankets are washed, dried and pressed at microbial lethal temperatures, while its headsets are removed of ear foams and rigorously sanitized after each flight. These items are then sealed into individual packaging by staff wearing hygienic disposable gloves.

Qatar Aircraft Catering Company (QACC) was the first organisation in the world last year to achieve ISO22000:2018 certification from Bureau Veritas with UKAS accreditation, confirming its Food Safety Management System meets the highest standards. All meal service utensils and cutlery are washed with detergents and rinsed with demineralized fresh water at temperatures that kill pathogenic bacteria. All sanitized equipment is handled by staff wearing hygienic disposable gloves, while cutlery is individually re-packed.

Qatar Airways currently operates a modern fleet of more than 250 aircraft via its hub, Hamad International Airport (HIA), to more than 170 destinations worldwide. The world’s fastest-growing airline added several exciting new destinations to its growing network last year, including Rabat, Morocco; Izmir, Turkey; Malta; Davao, Philippines; Lisbon, Portugal; Mogadishu, Somalia; Langkawi, Malaysia and Gaborone, Botswana. The airline will add Luanda, Angola; Osaka, Japan; Dubrovnik, Croatia; Trabzon, Turkey; Santorini, Greece; Nur-Sultan, Kazakhstan; Almaty, Kazakhstan; Cebu, Philippines, and Accra, Ghana to its extensive route network in 2020.

*Terms & Conditions:

  • Valid for any of Qatar Airways’ published fares only purchased either directly from QR or through Travel Agents.
  • Change Fees – will be waived if reservations are changed at least 3 days before departure. Fare difference may apply.
  • Travel Voucher – Reissue unutilized value for a voucher “To be used for future travel”. This voucher will be valid for one year from its issuance date. Refund penalty shall be waived if cancellations are done at least 3 days before departure

Qatar Airways aircraft photo gallery:

Qatar Airways and Air Malta sign comprehensive codeshare partnership

Air Malta and Qatar Airways have announced that they signed a comprehensive codeshare agreement. The Agreement reinforces Air Malta’s drive to expand its network and extend its reach. It also shows Qatar Airways’ long-term commitment to Maltese passengers and to boosting tourism to the Islands. Sales will start from today with the first codeshare flights to operate from March 9, 2020.

The codeshare agreement increases Malta’s connectivity with Africa, the Middle East, Australia and Asia by enabling Air Malta’s passengers to travel on Qatar Airways’ flights between Malta, Doha and onward to more than 60 destinations. Air Malta will place its code and flight numbers on several of these Qatar flights thereby allowing the Maltese Airline to participate in these markets not only to and from Malta but also connecting to and from other destinations that it serves.

Qatar Airways’ passengers will also benefit from greater access to Malta and to Air Malta’s extensive Mediterranean network. Codeshare destinations include Cagliari, Palermo and Catania.

Qatar Airways began flying to Malta on June 4, 2019 with daily flights in the summer and a four-times weekly service during winter.

Air Malta aircraft photo gallery:

American Airlines and Qatar Airways sign strategic partnership deal and codeshare agreement

American Airlines has renewed its codeshare agreement with Qatar Airways, a premier carrier and member of the oneworld® alliance in the Arabian Peninsula. This is the first step in building a strategic partnership between the airlines that will increase commercial cooperation, bolster connectivity and create new travel options for customers. Following restoration of the codeshare, American will begin exploring the addition of service from the U.S. to Doha.

New routes

Pending government approvals, American will place its code on select Qatar Airways nonstop and connecting services to and from the U.S. and Qatar Airways’ hub in Doha, allowing American’s customers to access new destinations in the Middle East, East Africa, South Asia and South East Asia that are not currently served by American. Qatar Airways will place its code on select flights beyond American’s hubs in Dallas-Fort Worth (DFW), Chicago (ORD), New York (JFK), Philadelphia (PHL), Miami (MIA) and Los Angeles (LAX), as well as on American’s international flights to and from Europe, the Caribbean, Central America and South America.

In addition to American exploring the addition of service from the United States to Doha, both airlines will discuss new ways to further their partnership through expanded commercial cooperation that will enable long-haul growth for both airlines.

Qatar Airways aircraft photo gallery:

 

 

Cargo convoy departs to China carrying medical supplies donated by Qatar Airways for Coronavirus relief

Qatar Airways Cargo Boeing 777F A7-BFS (msn 66337) LAX (Michael B. Ing). Image: 949182.

Five Qatar Airways Cargo freighters departed to China on February 21, 2020 carrying approximately 300 tons of medical supplies donated by the airline to support Cornavirus relief efforts. The five flights departed one after the other bound for Beijing, Shanghai and Guangzhou as part of Qatar Airways’ voluntary offer of free air cargo transportation for medical relief aid organized by Chinese Embassies and Consulates worldwide to fight the coronavirus emergency.

The convoy follows an earlier batch of critical medical relief aid transported by Qatar Airways Cargo to Shanghai on February 2, 2020. The shipment included 100,000 medical-grade N95 respiratory masks and 2,700 medical-grade disposable latex gloves, providing essential protection to healthcare professionals working around the clock at hospitals in Hubei Province, the epicentre of the virus. The airline is planning to transport additional donations in the coming weeks.

The ‘Green Channel’ initiative for complimentary air transportation was announced jointly by Qatar Airways and the Chinese Embassy in Qatar on February 7, 2020. Qatar Airways is the first international airline to volunteer emergency relief flight delivery.

Qatar Airways is also working closely with the World Health Organization and local authorities worldwide to safeguard the health and safety of its employees and passengers. Its modern fleet is protected with High-Efficiency Particulate Air (HEPA) filtration systems, eliminating 99.97% of fine airborne particles from circulating air in cabins, greatly restricting the spread of airborne fungi, viruses and bacteria.

Top Copyright Photo: Qatar Airways Cargo Boeing 777F A7-BFS (msn 66337) LAX (Michael B. Ing). Image: 949182.

Qatar Airways aircraft slide show:

Qatar Airways aircraft photo gallery:

x