A new video from Sam Chui.
In this video, I take a trip to Calgary, Canada, at the invitation of the Canadian airline WestJet’s guest experience team, to enjoy a flight from Calgary to London aboard their brand new Boeing 787 Dreamliner aeroplane. This video will feature not only WestJet Business Class, but also look into Premium and Economy cabin. Moreover, I share some behind the scenes product development story on the WestJet 787.
I fly in to Calgary on one of WestJet’s Boeing 737’s and before I go on my voyage on the Boeing 787 Dreamliner with Westjet, I take the opportunity to visit the stunningly beautiful Banff national park in Alberta. Banff national park is located within the Canadian Rocky mountains and is a UNESCO world heritage site and also Canada’s first, and flagship, national park, established in 1885. It is west of Calgary and covers an area of more than 6000 square kilometres. I see the beautiful, bright turquoise blue lakes of the park, fed by rushing streams and rivers which are in turn fed by glacial melt water. Banff national park is a real jewel in the crown of Canada and I highly recommend a visit!
After my visit to the park, I get back to the aviation side of things and start my journey from Calgary to London at the international terminal of Calgary airport, making use of the Aspire lounge for international departures.
I take my flight in business class, which consists of sixteen individual private pods with lie-flat seats which can convert in to a bed. There are also 28 premium economy seats on the WestJet Boeing 787 Dreamliner and a further 276 economy seats spread across two cabins within the aircraft.
I am given a warm welcome in to the WestJet Boeing 787 Dreamliner with a personalised introduction to the facilities afforded by my business class pod by a member of the flight attendant team. I am shown the large, touchscreen 4K entertainment screen, which offers a variety of in-flight games, television programs, films and music and am given complimentary, noise cancelling headphones. I am also shown the adjustable arm-rests of the seat and the storage bins where I can tuck away my belongings. My welcome is capped off with the WestJet signature drink – a lovely refreshing mix of green tea and cranberry juice – and also the provision of a complimentary Matt & Nat amenity kit.
My flight from Calgary to London on the Boeing 787 Dreamliner with WestJet is over eight hours long and takes me to a maximum altitude of 36,000 feet, but before I can get in to the air, the cold, snowy weather in Canada means that the wings of the aircraft have to be de-iced but to WestJet’s credit, their staff work very well in the adverse weather conditions to keep everything running on time.
Up in the air, I enjoy some exceptional, restaurant quality WestJet cuisine. The service in premium economy and business class is as in a restaurant, with each dish being taken to the customer individually, rather than being given from a trolley, and on special non-slip trays to reduce accidents. WestJet have paid great attention to detail by integrating reminders of Canada’s fabulous nature in to their food service – the food trays of economy are bright, turquoise blue just like the lakes of the Banff national park and the salt and pepper pots in business class are made in the shape of the Rocky mountains.
In premium economy, customers enjoy a rice and curry dish, refreshing and authentic draft Canadian beer and a salad complete with goat’s cheese. The vegetarian option is extraordinary – a vegetarian shepherd’s pie, the signature dish of Canadian chef Bill Alexander. In business class, I am able to choose from lots of smaller dishes rather than having just one, big main meal. I enjoy Italian antipasto, smoked salmon mille-feuille, alberta beef short ribs and sour cherry pie. There are also Ravioli dishes – each one unlike the other with irregular pasta cuts, representing the nature of Canada. I think that high praise is due to WestJet for the phenomenal quality of their airline food, which I think has really put them on the map as a major international airline and shows their considerable development from their start as a low cost, budget airline.
The meal is rounded off nicely with the serving of some special, Canadian Ice wine – one frozen grape yields only one drop of the very sweet wine – before I get some quality sleep and land at London Gatwick.
All in all, I highly enjoyed my trip with WestJet on their Boeing 787 Dreamliner aeroplane and my hat is off to them for their food. What did you think of the beauty of the Banff national park and the flight itself? I’d love to hear from you in the comments section down below and, as always, thanks for watching!