Tag Archives: WestJet

WestJet and Tim Hortons brew up a bold new partnership

WestJet and Tim Hortonsยฎ have announced a new partnership that unites two iconic Canadian brands in their mission to enhance the travel and coffee drinking experience in the sky. Starting on November 30, 2026 WestJet guests can enjoy an all-new signature coffee experience onboard with the custom-crafted Tim Hortonsย Flight Roastโ„ขย – a unique blend specifically designed to taste its best at 35,000 feet and created exclusively for this partnership. To make this partnership even more brew-tiful, in 2027, Tims Rewardsโ„ข and WestJet Rewards members who link their accounts will be able to earn WestJet points on all eligible Tim Hortons purchases.

A cup from Timsยฎ above the clouds

Beginning on November 30, WestJet will proudly serve Tim Hortons Flight Roast, an expertly crafted blend developed by the in-house coffee experts at Tim Hortons. Flight Roast builds off Canadians’ love for their favourite Tims coffee, but is roasted and brewed specifically to be enjoyed at 35,000 feet. Flight Roast is a 100 per cent Premium Arabica blend of carefully selected origins, roasted to a full medium for a smooth, rich, balanced cup with hints of toasted nuts, cocoa and red fruit. Tim Hortons coffee and tea will be served on WestJet flights that currently offer in-flight refreshments.

“Since 1964, Tim Hortons has been serving great tasting coffee that Canadians love and we’re excited to bring Tims to the sky. We can’t wait for Flight Roast, a custom blend developed to be enjoyed exclusively for WestJet guests during their flights, to take off,” says Hope Bagozzi, Chief Marketing Officer for Tim Hortons. “This is just the first sip of something bigger. We’re thrilled to expand our loyalty ecosystem with our WestJet partnership to give Canadians even more value on their Tims runs starting next year.”

Coming next year: More travel rewards from everyday Tims runs

In 2027, WestJet Rewards and Tims Rewards members will be able to link their accounts to earn points from both programs when they make eligible purchases at Tim Hortons. Account linking will also unlock exclusive offers and promotions.

The partnership reflects two Canadian brands focused on strengthening guest loyalty through meaningful member benefits and enhanced everyday experiences. Additional details regarding the loyalty partnership and member benefits will be announced closer to rollout in 2027.

More airline news:

WestJet leads North America in on-time performance for the second month in a row

WestJet is celebrating another milestone in operational excellence, securing a place among the world’s most on-time airlines for the second month in a row. Earning back-to-back accolades in theย Cirium On-Time Performance Report,ย WestJet is the most on-time airline in North America for the month of June and the entirety of Q2, a new record milestone. In addition to this important accomplishment, WestJet was recognized as the 6th most on-time airline amongst all major global airlines.

WestJet completed nearly 17,000 flights in June, with 86.4 per cent arriving on time – almost four percentage points ahead of the next highest-ranked North American carrier. Combined with a completion factor of 99.43 per cent, the results demonstrate a consistently reliable operation. WestJet’s June results cap a strong quarter for the airline, with on-time performance steadily improving throughout the spring.

WestJet completes 180-seat retrofit ahead of schedule

In addition to executing another exceptional on-time schedule, WestJet’s operations teams completed the retrofit of its remaining Boeing 737 aircraft (previously configured with 180 seats) ahead of schedule. The project, which was carefully coordinated alongside WestJet’s busy spring flying schedule, standardized the airline’s narrowbody fleet, reducing complexity in day-to-day operations. Completing the retrofit ahead of the peak summer travel season positions the airline to deliver a more consistent guest experience while supporting operational reliability and on-time performance. The retrofit project was originally planned to be completed this fall; however, WestJet proudly wrapped up the project part-way through June.

More airline news:

WestJet takes off for Atlanta from Edmonton in connection with Delta

WestJet on April 29 celebrated the takeoff of connectivity betweenย Atlantaย andย Edmonton, following the departure of flight WS1902 atย 00:45 MDT. The launch of the airline’s exclusive service marked a critical milestone in growingย Edmonton’sย direct transborder travel options to one of the world’s largest global hubs.

RouteFrequencyStart DateDepartureArrival
Edmonton-AtlantaDailyApril 2912:45 a.m.7:06 a.m.
Atlanta-EdmontonDailyApril 299:05 a.m.11:50 a.m.
blue sky and white clouds

More seamless options for trade and tourism with access toย Atlanta, Delta’s largest hub

The United Statesย representsย Alberta’sย most important bilateral trade partner and the largest inbound tourism market for the province. Through WestJet’s longstanding partnership with Delta Air Lines, guests connecting throughย Atlantaย will gain access to a vast network of U.S. destinations on a single purchased ticket with check-in for all flights at the first departure, baggage tagged to their final destination and lounge access for select guests. Additionally, frequent flyers of both airlines will continue to enjoy extensive reciprocal benefits any time they fly with either carrier, including earning and redeeming in their preferred program.

WestJet aircraft photo gallery:

WestJet opens up a new route to MSP from Regina

WestJet yesterday opened up a new WestJet Encore route linking Regina with Minneapolis/St. Paul.

WestJet announces direct flights between Winnipeg and Los Angeles

WestJet Airlines Boeing 737-8 MAX 8 C-GZSG (msn 60516) YYZ (TMK Photography). Image: 958572.

WestJet has announced new nonstop service between Winnipeg and Los Angeles, beginning October 31, 2022.

From left: Nick Hays, President and CEO, Winnipeg Airports Authority, Dayna Spiring, President and CEO, Winnipeg Economic Development; John Weatherill, WestJet Chief Commercial Officer, The Honourable Heather Stefanson, Premier of Manitoba; and Rod Bruinooge, Interim CEO, Manitoba Film and Music. (CNW Group/WESTJET, an Alberta Partnership)

The route, which will operate three-times weekly on a year-round basis, will strengthen integral ties and convenience in transportation between Winnipeg’s expanding television and film industry and the esteemed, world-renowned hub of entertainment itself, Los Angeles.

Route Start Date Frequency Departure Arrival
Winnipeg โ€“ Los
Angeles
Beginning
October 31,
2022
3x Weekly (Monday,
Friday, Saturday)
7:00 am 8:50 am
Los Angeles –
Winnipeg
Beginning
October 31,
2022
3x Weekly (Monday,
Friday, Saturday)
9:35 am 3:07 pm

This winter, WestJet will solidify its position as the leading airline in Winnipeg providing more nonstop routes than any other carrier.

Further, the WestJet Group will increase capacity to and from Winnipeg by 80 percent in comparison to 2021, serving 22 nonstop, direct routes and producing the largest year-over-year growth of any major airport in the group’s network.

Top Copyright Photo: WestJet Airlines Boeing 737-8 MAX 8 C-GZSG (msn 60516) YYZ (TMK Photography). Image: 958572.

WestJet slide show:

WestJet to restore 17 sun routes to its network this winter

WestJet today celebrated the return of 17 sun routes to its network this winter. The returning routes which were suspended for more than two years, bring enhanced connectivity and vacation options for Canadians and communities across the airline’s network.

The airline today also announced new six-times weekly regional service between Penticton, B.C., and Vancouver beginning on February 17, 2023 on WestJet Link along with the restart of domestic connectivity between Edmonton and Nanaimo, B.C.

Highlights from WestJet’s winter schedule release:

Sun and Leisure, Transborder and Transatlantic:

  • Restart of 17 sun and leisure routes suspended since 2019
  • 45 per cent increase to sun and leisure flights from winter 2021
  • 60 per cent increase in transborder flights from winter 2021
  • 25 per cent increase in transatlantic flights from winter 2021

WestJet’s investments in sun, transborder and leisure flying are growing across the country with:

    • A 50% increase in flights from Central/Eastern Canada from winter 2021
    • A 55% increase in flights from Western Canada from winter 2021

Network-wide:

  • 65 per cent increase in flights to/from Winnipeg (YWG) from winter 2021
  • 50 per cent increase in flights to/from Edmonton (YEG) from winter 2021
  • 35 per cent increase in flights to/from Vancouver (YVR) from winter 2021
  • 30 per cent increase in flights to/from Calgary (YYC) from winter 2021
  • 10 per cent increase in flights to/from Toronto (YYZ) from winter 2021

Domestic:

  • New domestic connection between Vancouver and Penticton, B.C., on WestJet Link
  • Restart of Edmonton-Nanaimo route suspended since 2019
  • 25 per cent overall increase in flights network-wide domestically from winter 2021

Transborder Restarts:

Route Restart Date Peak Frequency Operated By
Kelowna โ€“ Phoenix November 16, 2022 1x Weekly WestJet
Saskatoon โ€“ Las Vegas November 10, 2022 2x Weekly WestJet
Saskatoon โ€“ Orlando* December 16, 2022 1x Weekly WestJet
Regina โ€“ Las Vegas November 10, 2022 2x Weekly WestJet
Regina โ€“ Orlando December 16, 2022 1x Weekly WestJet
Vancouver โ€“ Orlando November 12, 2022 1x Weekly WestJet
Winnipeg โ€“ Phoenix October 31, 2022 2x Weekly WestJet
St. John’s โ€“ Tampa Bay March 19, 2023 1x Weekly WestJet
*Operated on very limited basis in 2021

Carribean, Mexico, Central American Restarts:

Route Restart Date Peak Frequency Operated By
Calgary โ€“ Belize City November 18, 2022 1x Weekly WestJet
Calgary โ€“ Nassau November 26, 2022 1x weekly WestJet
Calgary โ€“ Varadero November 5, 2022 1x Weekly WestJet
Comox โ€“ Puerto Vallarta November 5, 2022 1x Weekly WestJet
Ottawa โ€“ Montego Bay November 12, 2022 2x Weekly WestJet
Regina โ€“ Cancun* November 13, 2022 2x Weekly WestJet
Toronto โ€“ Cayo Coco November 5, 2022 1x Weekly WestJet
Toronto โ€“ Samana December 17, 2022 1x Weekly WestJet
Winnipeg โ€“ Montego Bay December 17, 2022 1x Weekly WestJet
*Operated on very limited basis in 2021

Domestic Routes:

Route Start Date Frequency Operated by
Vancouver โ€“ Penticton* February 17, 2023 6x Weekly WestJet Link
Edmonton โ€“ Nanaimo October 30, 2022 3x Weekly WestJet Encore
*new route

WestJet aircraft photo gallery:

WestJet and Unifor agreement ratified

WestJet made this announcement:

On July 29, the first collective bargaining agreement between WestJet and Unifor was ratified by Unifor’s members. Unifor is the certified union representing certain WestJet airport employees at YYC Calgary International Airport and Vancouver International Airport.

“WestJet is pleased to share that the agreement negotiated with Unifor has been ratified by its membership,” said Angela Avery, WestJet Executive Vice-President and Chief People, Corporate and Sustainability Officer. “This settlement demonstrates WestJet’s commitment to its employees, the long-term success of the airline and the communities we serve.”

The agreement will come into September 1, 2022 and will be in place until December 31, 2026.

“This agreement will provide our guests, who rely on our critical investments for their air travel needs, with well-deserved confidence in their long-awaited travel plans.”

WestJet aircraft photo gallery:

WestJet and Unifor reach tentative agreement

WestJet and Unifor, the certified union representing certain WestJet airport employees at YYC Calgary International Airport and Vancouver International Airport, on July 24 reached a tentative agreement on the first collective bargaining agreement between the organizations. Both parties now await the ratification vote to be put forward to membership.

“WestJet is pleased to have reached a tentative agreement that recognizes the important contributions of its valued airport employees, in balance with the long-term success of our airline,” said Angela Avery, WestJet Executive Vice-President and Chief People, Corporate and Sustainability Officer. “Achieving this settlement reflects WestJet’s commitment to its employees and to fulfilling the important and long-awaited travel plans of our guests, at this critical recovery time for the Canadian travel and tourism sector.”

In other news, ย WestJet workers in Calgary and Vancouver have reached a tentative first collective agreement, avoiding any service interruptions in advance of Tuesday’s strike deadline.

Unifor Local 531 represents nearly 800 baggage service agents, customer service agents and guest service leads in Calgary and Vancouver airports after being certified in May of 2021.

Bargaining began in October 2021, and Unifor Local 531 filed for conciliation with the Canadian government on April 26, 2022.

WestJet statement regarding Unifor strike authorization vote results

WestJet today issued the following statement regarding the announcement made by Unifor, the certified union representing certain WestJet airport employees at YYC Calgary International Airport and Vancouver International Airport, regarding the results of its strike authorization vote.

In response to Unifor strike authorization, Angela Avery, Executive Vice-President and Chief People, Corporate and Sustainability Officer commented, “This is a common step in the labour negotiation process and was not unexpected. We remain focused on successfully negotiating an agreement that provides value to our airport employees, many of whom have joined WestJet in the last year. In the meantime, we will continue to provide our guests with the friendly and affordable air travel WestJet has always been known for.”

WestJet is committed to competitive compensation that recognize airport employee contributions, while ensuring the airline is positioned to return to profitability, following more than two years of unprecedented financial losses resulting from the pandemic. As the airline rebuilds, the majority of its airports employees have been with the company for less than one year, and the vast majority of more tenured airport employees have received increases through the existing pay step structure, in addition to a Canadian industry leading variable compensation.

As Canadians make their highly anticipated return to travel this summer, the airline is working on precautionary contingency plans, and has identified employees who may be reassigned if required. This preventative measure is in place to ensure critical air service continuity from coast-to-coast and to protect the fragile recovery of Canada’s travel and tourism industry.

WestJet has meticulously planned for summer operations and through proactive efforts to stabilize operations and since the beginning of July leads Canadian operators with a 97.5 per cent completion factor. The airline continues to work closely with the federal government, third-party providers and airport partners to mitigate operational challenges that remain outside of WestJet’s control in this challenging recovery landscape.

WestJet’s workers prepare to strike

Unifor issued this statement:

WestJet workers in Calgary and Vancouver have voted overwhelmingly to support the bargaining committee and take strike action if a deal cannot be reached, as early as July 27, 2022, says Unifor.

“The pay scale has not been increased for more than five years, making WestJet’s wages among the lowest in the Canadian aviation industry and no match for soaring inflation. We are looking, not only for a fair deal that’s right for our members, but for WestJet to comprehend how much of a pressure-cooker atmosphere it is for them.”

Unifor Local 531 โ€“ which represents over 700 baggage service agents, customer service agents and guest service leads, among others, in Calgary and Vancouver airports โ€“ voted to strike by 98%.

(CNW Group/Unifor)

The local held strike votes July 15 and 16, 2022 in Vancouver and July 18 and 19, 2022 in Calgary.

Unifor has been bargaining for nine months, since October 2021, and spent several weeks during that time with a number of conciliators in Calgary, Vancouver and Toronto.

Since air travel began picking up in the spring, WestJet workers have endured verbal abuse and, at times, physical threats from travellers whose flights were delayed or cancelled, even though the workers were not responsible for the company’s decisions.

“We are burnt out,” said Sherwin Antonio, member of the Local 531’s Calgary Bargaining Committee.

“This is the perfect storm of massive worker shortages, lost baggage and flight chaos. The people who get the brunt of the anger aren’t the people in the boardroom, but us. We have been telling the company for months, we need more support. And we need it now.”

Local 531 filed for conciliation with the Canadian government on April 26, 2022, due to the slow pace and lack of process in bargaining.

The union is in a legal strike position beginning July 27, 2022. Prior to taking any strike action, Unifor must serve WestJet with 72 hours’ notice of its intention to strike.