Category Archives: Jetstar Airways (Australia)

Jetstar’s first flight to Bali in two years takes off

Jetstar Airways restored the Melbourne – Bali route on March 14.

The flight marks the first time Jetstar has flown to Bali since flights were grounded on March 26, 2020.

Jetstar’s flights from Melbourne will initially operate three times weekly, with plans to ramp up as demand increases.

Bali flights from Sydney and Perth are scheduled to recommence in early April, with flights from Brisbane, Adelaide, Cairns and Darwin scheduled for May.

Travellers into Bali are required to meet a number of requirements, as outlined by the Indonesian Government – including vaccination, PCR testing and proof of hotel bookings.

QANTAS Group reduces its domestic schedule by 10%

QANTAS Group has made this announcement:

The Qantas Group has reviewed its domestic capacity settings given the decision by the Western Australian Government to indefinitely delay reopening its borders.

As a result, the Group will reduce its planned domestic capacity by approximately 10 per cent from February 5 through to March 31, 2022 as a placeholder. This is calculated on an available seat kilometre basis and reflects the long sector lengths of trans-continental flights.

Though at a fraction of its pre-COVID levels, Qantas will maintain core connections between Perth and the rest of Australia, with up to 15 flights per week from Sydney, Melbourne, Adelaide, Brisbane and Darwin, supporting essential personnel and freight.

The Group retains the flexibility to adjust flying levels depending on demand and clarity on border re-opening in the weeks and months ahead.

Further to the capacity update provided by the Group last week – which identified the WA border opening as a swing factor on its forward expectations – this takes total Group Domestic capacity for the third quarter of FY22 to approximately 60 per cent of pre-COVID levels. A further update will be provided at the Group’s half year results in late February.

Timing to reinstate Qantas’ Perth-London route, which is currently operating via Darwin and was due to return to Western Australia in late March 2022, is under review.

QANTAS and Jetstar will bring forward the restart of more international flights to popular destinations from Sydney, will accelerate the return of the A380

QANTAS Airways Airbus A380-842 VH-OQC (msn 022) LAX (Ton Jochems). Image: 955608.

QANTAS Airways has made this announcement:

  • All Australian-based Qantas and Jetstar employees able to return to work in early December 21
  • Qantas to launch new route from Sydney to Delhi before Christmas*
  • Flights from Sydney to Singapore, Bangkok, Phuket, Johannesburg, Fiji to resume ahead of schedule
  • Early return of the A380
  • More Points Planes for frequent flyers

Qantas and Jetstar will bring forward the restart of more international flights to popular destinations from Sydney and operate regular flights to Delhi, the first commercial flights for Qantas between Australia and India in almost a decade.

The national carrier will also bring back two of its Airbus A380 aircraft earlier than planned and is in discussions with Boeing about accelerating the delivery of three brand new 787 Dreamliners, which have been in storage for most of the pandemic.

The faster ramp up follows the Federal and New South Wales governments confirming that international borders would reopen from 1 November 2021 and the decision by the NSW Government to remove quarantine requirements for fully vaccinated arrivals – which significantly increases travel demand.

These decisions – combined with plans by states and territories to reopen domestic borders – support all Qantas and Jetstar workers based in Australia and New Zealand who are currently stood down to return to work by early December 2021. This includes around 5,000 employees linked to domestic flying and around 6,000 linked to international flying.

Due to extended border closures, many international crew have been stood down since the start of the pandemic. Combined with operational and corporate employees already working, the Group’s 22,000 employees are able to return to work in December, which wasn’t expected to happen until June 2022.

International schedule update

Qantas plans to launch a new route from Sydney to Delhi on 6 December 2021 with three return flights per week with its A330 aircraft, building to daily flights by end of the year. This is subject to discussions with Indian authorities to finalise necessary approvals. The flights would initially operate until at least late March 2022, with a view to continuing if there is sufficient demand. Flights from Sydney to Delhi would operate via Darwin, while flights from Delhi to Sydney would operate nonstop.

The updated international schedule published today also includes:

  • Sydney to Singapore: Qantas flights will resume on 23 November 2021, four weeks earlier than scheduled, operating three days per week with A330 aircraft. Services will ramp up to daily from 18 December 2021. Jetstar will fly from Melbourne and Darwin to Singapore from 16 December 2021.
  • Sydney to Fiji (Nadi): Qantas flights will be brought forward to 7 December 2021 from 19 December 2021. Four return flights a week will be operated by 737 aircraft. Jetstar flights to Fiji will resume on 17 December 2021. Within 48 hours of Fiji announcing its reopening, Jetstar saw a 200 per cent increase in sales versus pre-COVID levels, selling more fares than a typical seven day period.
  • Sydney to Johannesburg: Qantas flights will resume on 5 January 2022, three months earlier than scheduled. Three return flights a week will be operated by 787 aircraft.
  • Sydney to Bangkok: Qantas flights will resume on 14 January 2022, more than two months earlier than scheduled. Five return flights a week will be operated by A330 aircraft.
  • Sydney to Phuket: Jetstar flights will resume on 12 January 2022, more than two months earlier than scheduled. Three return flights a week will be operated by 787 aircraft.

Qantas has also launched additional Points Planes – where every seat in every cabin on a flight is available to book as a reward seat.

Discussions have commenced with the NSW Government about supporting some of Qantas’ international services to Sydney through its recently announced Aviation Attraction Fund. Discussions are also underway with the Indonesian Government about welcoming fully vaccinated Australians back to Bali with reduced or no quarantine requirements, which would mean the resumption of Jetstar and Qantas flights from Sydney to the holiday island months earlier than scheduled.

Today’s announcement is in addition to routes already on sale from Sydney to London and Los Angeles. Bookings on these routes have been extremely strong, with more than 10 additional return services added between Sydney and London due to demand from Australians coming home in time for Christmas.

Qantas frequent flyers have also been booking seats in record numbers, with the largest number of points used on reward seats for a single day in the airline’s history occurring on Tuesday this week, with more than half a billion points redeemed. Frequent flyers can use their points to book one of millions of seats across Qantas, Jetstar and partner airlines as borders open.

Flights to Honolulu, Vancouver, Tokyo and New Zealand are still scheduled to commence from mid-December 2021, with other destinations to restart in the new year.

In line with current Federal Government requirements, these initial flights are limited to Australian citizens, permanent residents and their immediate families and parents.

Fleet update

Qantas has further accelerated the return of its fleet of A380 aircraft.

Originally expected to remain in long term storage in the Californian desert until the end of 2023, the Group announced in August that five A380s with upgraded cabins would return from July 2022 to operate Los Angeles and London flights. This is now being brought forward a further three months, with two of the A380s to commence flights to Los Angeles from April 2022. One aircraft could arrive by the end of this year to assist with crew training ahead of its return to service.

A further three A380s will return to service from mid-November 2022 with the remaining five expected to return to service by early 2024.

Qantas is also looking to bring forward delivery of three brand new 787-9 aircraft, currently in storage with Boeing, several months earlier than planned as demand increases.

Jetstar will bring the remaining five of its 11 Boeing 787-8s out of storage in Alice Springs over the coming months.

Domestic update

Qantas and Jetstar are preparing to ramp up capacity between Melbourne and Sydney as quarantine-free travel is set to resume between Australia’s two largest cities. Pre-COVID, Melbourne-Sydney was the second busiest route in the world, with the Group operating up to 58 return services per day, but during the latest lockdowns this got down to as low as one return flight per day for essential travel only.

When the Victorian and NSW borders open, Qantas and Jetstar will operate up to 18 return flights per day, increasing to up to 37 return flights per day by Christmas. Additional capacity will be added on other routes to and from Sydney and Melbourne, as restrictions are lifted by other states and territories.

And from Melbourne:

Qantas will bring forward international flights from Melbourne following the Victorian Government’s decision to remove quarantine requirements for fully vaccinated travellers returning from overseas from November.

The national carrier welcomes the decision by the Victorian Government, which was made possible by the huge number of Victorians who have rolled up their sleeves to get vaccinated.

The updated international schedule out of Melbourne published today includes:

  • Melbourne to London: Qantas flights will be brought forward to 6 November 2021, six weeks earlier than scheduled, operating two days per week with 787 aircraft and ramping up to daily from 18 December 2021.
  • Melbourne to Singapore: Qantas flights will be brought forward to 22 November 2021, three weeks ahead of scheduled, operating three days per week with A330 aircraft and ramping up to daily from 18 December. Jetstar will also recommence flying four times a week between Melbourne and Singapore using 787 aircraft, a route it hasn’t flown since 2019.

Qantas will offer the first three return services on both routes as Points Planes meaning frequent flyers can access every seat across every cabin as Classic Flight Reward seats. Seats on these flights will also be available as regular flight bookings.

Victorian customers can also now book onward flights to other international destinations including Los Angeles (1 November), Fiji (7 December), Johannesburg (5 January) and Bangkok (14 January) via Sydney.

Flights from Melbourne to Los Angeles will restart from 18 December 2021 with other destinations scheduled to recommence in the new year. Qantas and Jetstar will look at bringing forward additional destinations if possible.   

Initial flights are limited to Australian citizens, permanent residents and their immediate families and parents in line with Federal Government requirements.

Top Copyright Photo: QANTAS Airways Airbus A380-842 VH-OQC (msn 022) LAX (Ton Jochems). Image: 955608.

QANTAS Airways aircraft slide show:

QANTAS Group to require employees to be vaccinated against COVID-19

 

 

The QANTAS Group will require all employees to be fully vaccinated against COVID-19 as part of the national carrier’s commitment to safety.

Frontline employees – including cabin crew, pilots and airport workers – will need to be fully vaccinated by 15 November 2021 and the remainder of employees by 31 March 2022. There will be exemptions for those who are unable for documented medical reasons to be vaccinated, which is expected to be very rare.

The policy follows consultation with Qantas and Jetstar employees including a survey sent to 22,000 people to seek their views on vaccination. The 12,000 responses received makes it one of the biggest single surveys on this topic in Australia. The results showed that of those who responded:

  • 89 per cent had already been vaccinated or are planning to be.
  • 4 per cent were unwilling or unable to get the jab.
  • Around three-quarters think it should be a requirement for all employees to be vaccinated and would be concerned if other employees in the workplace weren’t vaccinated.

Thousands of aviation workers supporting international flights in New South Wales, South Australia and New Zealand are already required to be vaccinated by those jurisdictions. Multiple airlines around the world have also made it a requirement.

Announcing the policy, Qantas Group CEO Alan Joyce said: “Having a fully vaccinated workforce will safeguard our people against the virus but also protect our customers and the communities we fly to.

“One crew member can fly into multiple cities and come into contact with thousands of people in a single day. Making sure they are vaccinated given the potential of this virus to spread is so important and I think it’s the kind of safety leadership people would expect from us.

“We provide an essential service, so this will help guard against the disruptions that can be caused by just one positive COVID-case shutting down a freight facility or airport terminal,” Mr Joyce said.

“It’s clear that vaccinations are the only way to end the cycle of lockdowns and border closures and for a lot of Qantas and Jetstar employees that means getting back to work again. This was one of the largest responses to any survey we’ve conducted, even with thousands of our people stood down, which shows just how important this is for them.

“Since vaccines became available, we’ve strongly encouraged all of our people to get the jab and are offering paid time off to get it done. We were really pleased to see from the survey that more than three quarters of those who responded have already rolled up their sleeve at least once and 60 per cent have had both jabs.

“Many of our people said they would feel concerned about working with unvaccinated colleagues, which is something that many workplaces across the country are grappling with.

“We understand there will be a very small number of people who decide not to get the vaccine, and that’s their right, but it’s our responsibility to provide the safest possible environment for our employees and for our customers,” added Mr Joyce.

Further discussions will take place with employees, their health and safety representatives and unions over the coming weeks on the detail of the policy, including how medical exemptions will be applied.

In a separate survey of more than 1000 Qantas customers, 92 per cent said they expect Qantas crew to be fully vaccinated.

QANTAS GROUP EMPLOYEE SURVEY ON VACCINATIONS

Almost 12,000 responses to survey, representing 60 per cent of Australian-based Qantas Group employees.

  • 89 per cent have had at least one vaccine dose or plan to be vaccinated
    • 77 per cent have had at least one dose
    • 60 per cent are fully vaccinated
    • 12 per cent are booked or planning to book
  • 7 per cent undecided or preferred not to say
  • 4 per cent are unwilling or unable to get the vaccine

QANTAS expands its E190 relationship with Alliance Airlines

QANTAS Airways has made this announcement:

  • Qantas expands deal with Alliance Airlines for additional capacity using Embraer E190 jets
  • More services for Adelaide-Canberra route announced today; others to follow
  • Jetstar Airways redeploys more aircraft from Singapore

The Qantas Group is preparing for continued growth in domestic travel demand, with additional aircraft to be made available for Qantas and Jetstar flying.

Additional E190s for QantasLink

The national carrier has announced an expansion of its three-year deal with Alliance Airlines, which provides QantasLink with capacity using Alliance’s Embraer E190 regional jet aircraft and the flexibility to respond to changing market conditions.

The expanded agreement will see the airline increase its options under this deal from 14 jet aircraft to a total of 18. Of this, three are already flying with another five to enter service by October. The E190s will be painted in QantasLink livery and are part of Qantas growing its domestic capacity to at least 107 per cent of pre-COVID levels in FY22.

The first of the 94-seat E190 jets started flying on the QantasLink network last month. The jet’s five-hour range makes it well suited to linking regional centres with smaller capital cities. The introduction of E190s also frees up Qantas’ Boeing 737 aircraft to be redeployed across the domestic network, enabling the airline to launch a number of new routes and add frequencies on existing ones.

Canberra-Adelaide is the latest route to benefit from additional flights made possible by the E190, with frequencies to double from nine per week to 18 per week from mid-July.

Jetstar

Jetstar boosts its Australian-based A320 fleet

Demand for low-cost leisure travel remains strong due to closed international borders and structural changes in Australia’s aviation market. As a result, Jetstar’s Australian domestic network is set to grow to 120 per cent of its pre-COVID schedule in FY22.

To help meet the increased demand, three Airbus A320 aircraft will be temporarily redeployed from Jetstar Asia in Singapore while international travel in the region faces a slower recovery.

These aircraft join the six Airbus A320 aircraft on loan to Jetstar Airways from Jetstar Japan and up to five Boeing 787-8 aircraft set to operate domestically until international travel resumes (previously announced).

CEO COMMENTS

Qantas Group CEO Alan Joyce said:

“Since travel demand started to recover about a year ago, our strategy has been to think creatively about how we use our fleet to add capacity back in, generate revenue and get more of our people back to work. That’s why we now have 787s flying domestically and A320s on loan from Jetstar airlines in Asia.

“Expanding our long-standing relationship with Alliance gives us access to a different aircraft type without spending any capital. The E190 is perfect for connecting capital cities and regional centres. Its size, range and economics have already let us start seven new routes that wouldn’t have worked with our existing fleet.

“When you combine our fleet, network, loyalty program, lounges, and the fact we offer both full service and low fare travel options, it puts the Group in a good position to deliver for the traveling public as we emerge from COVID.

“Victoria represents about 20 per cent of our total network and with restrictions in Melbourne easing and as borders start to reopen, we expect to see a quick rebound in travel demand just as we have in other cities when lockdowns ended. Our forward bookings certainly suggest that’s going to be the case.”

Alliance Airlines aircraft photo gallery:

QANTAS and Jetstar prepare to resume international flights in October

QANTAS Airways has made this announcement:

  • Flights to most international destinations to now resume late October 2021
  • Trans-Tasman flying to ramp up from July 2021
  • New flexibility for international bookings, with unlimited flight date changes

QANTAS Airways and Jetstar Airways are now planning to restart regular international passenger flights to most destinations from October 31, 2021 – a four month extension from the previous estimate of July, which had been in place since mid-2020.

The date change aligns with the expected timeframe for Australia’s COVID-19 vaccine rollout to be effectively complete.

Capacity will be lower than pre-COVID levels, with frequencies and aircraft type deployed on each route in line with the projected recovery of international flying. International capacity is not expected to fully recover until 2024.

The Group remains in close consultation with the Federal Government around the reopening of international borders and will keep customers updated if further adjustments are required.

QANTAS is assessing the use of digital health pass apps to help support the resumption of COVID-safe international travel. The CommonPass and IATA Travel Pass smartphone apps are being trialled on the airline’s international repatriation flights.

QANTAS network

QANTAS is planning to resume flights to 22 of its 25 pre-COVID international destinations including Los Angeles, London, Singapore and Johannesburg from October 31, 2021.

QANTAS won’t initially resume direct flights to New York, Santiago and Osaka, but remains committed to flying to these three destinations. In the meantime, customers will be able to fly to these destinations under codeshare or oneworld arrangements with partner airlines.

Jetstar network

Jetstar plans to resume flights to all of its 13 international destinations. Frequencies will be adjusted in line with the projected recovery of international flying.

Trans-Tasman

QANTAS and Jetstar are planning for a significant increase in flights to and from New Zealand from July 1, 2021.

The Group has the ability to respond to travel bubbles that may open.

  • Underlying Loss Before Tax: $1.03 billion
  • Statutory Loss Before Tax: $1.47 billion
  • $6.9 billion revenue impact from COVID-19 crisis in HY21 (down 75%)
  • Underlying operating cash flow: $1.05 billion
  • Total liquidity of $4.2 billion, providing capital for restructuring and buffer against uncertainty
  • Domestic airlines generating positive underlying cash flow
  • Losses in Qantas International offset by record Qantas Freight performance
  • Continued strong cash generation by Qantas Loyalty
  • Restructuring program on track to deliver $0.6 billion in cost benefits in FY21
  • International flying now aiming to restart end-October 2021

The Qantas Group has continued to navigate the impacts of the COVID crisis as it positions the company for recovery and balance sheet repair.

In the six month period – which covered Victoria’s extended lockdown and nationwide border closures – the Group managed to limit a $6.9 billion drop in revenue into a $1.03 billion Underlying Loss Before Tax.

The Group generated Underlying EBITDA of $86 million, reflecting the fundamental resilience of the portfolio.

The Group’s Statutory Loss Before Tax was $1.47 billion. This included further redundancy and restructuring costs of $284 million (in addition to the $642 million provided for in FY20) and a further $71 million write down of the A380 fleet in-line with its Australian dollar market value.

CEO COMMENTS                                                                                          

Qantas Group CEO Alan Joyce said: “These figures are stark but not surprising.

“During the half we saw the second wave in Victoria and the strictest domestic travel restrictions since the pandemic began. Virtually all of our international flying and 70 per cent of domestic flying stopped, and with it went three-quarters of our revenue.

“Despite the huge challenges, these results show the Group’s underlying strength.

“When we had the opportunity to fly domestically, we saw significant pent up travel demand and generated positive cash flow.

“Qantas Loyalty still had significant income because the program has evolved to the stage where the vast majority of points are earned from activity on the ground. Qantas Freight had a record result and has been a natural hedge to the lack of international passenger flying, which has created a shortage of cargo space globally.

“These factors couldn’t overcome the massive impact of this crisis, but they have softened it.

We’ve maintained a high level of liquidity because we were quick to cut costs and because we’ve been able to raise debt and equity. This gives us the breathing room to deal with the levels of uncertainty we’re still facing, and funding for the restructuring that will ultimately speed up our recovery.

“Our priorities remain the safety of everyone who travels with us, getting as many of our people back to work as possible and generating positive cash flow to repair our balance sheet.

“The COVID vaccine rollout in Australia will take time, but the fact it’s underway gives us more certainty. More certainty that domestic borders can stay open because frontline and quarantine workers will be vaccinated in a matter of weeks. And more certainty that international borders can open when the nationwide rollout is effectively complete by the end of October.”

GROUP DOMESTIC

The Group’s domestic flying operations across Qantas, QantasLink and Jetstar generated positive underlying cashflow despite a circa 70 per cent decline in both revenue and capacity.

Underlying EBITDA was positive $71 million, with depreciation and amortization taking this to an EBIT loss of $407 million.

Improved planning processes have allowed rapid network and schedule changes that minimize exposure to sudden border closures and maximize revenue opportunities within a patchwork of restrictions. Twenty-three new domestic routes were announced in response to changing demand patterns as people looked for opportunities to travel within Australia. More new routes are planned in the second half.

Continued demand from the resources sector provided strong cashflow, with four additional Airbus A320s moved to Western Australia to support growth.

Broader restructuring will deliver significant and ongoing unit cost improvements across Qantas and Jetstar, with further cost reductions to be realized in the second half.

The Group’s domestic market share rose to around 70 per cent, helped by the addition of more than 20 large corporate accounts as well as growth in small-to-medium enterprises choosing Qantas in particular.

Both Qantas and Jetstar saw extremely strong leisure demand during periods when travel restrictions eased. Jetstar saw a trebling of bookings in November, with more than 250,000 bookings during sale activity.

GROUP INTERNATIONAL AND FREIGHT

Continued border closures meant international operations remained largely grounded throughout the first half, resulting in an Underlying EBITDA loss of $86 million for Group International, with depreciation and amortization taking this loss to $549 million. This was mostly driven by the cost of carrying the assets in these businesses but partly offset by a record performance by Qantas Freight.

The lack of passenger flights has created a temporary global shortage of space for cargo at a time when e-commerce is also surging – which Qantas Freight has been able to capitalize on. While this will ease when more international passenger services resume, much of the increased demand for e-commerce is expected to continue.

Qantas Freight received its first of three Airbus A321 freighters in October, taking its total operational fleet to 19. In addition, some of the Group’s passenger A330s and 787s are being used for freight-only operations.

Repatriation services operated on behalf of the Australian Government, plus flights to New Zealand as part of a one-way bubble arrangement, meant the Qantas Group operated 8 per cent of its pre-COVID flying – providing important operational readiness for the eventual opening of borders.

Jetstar airlines in Asia had their own COVID-related impacts, which couldn’t be softened to the same extent as Australian-based parts of the Group. In response, cash outflows and fleet sizes are being reduced, including six A320 aircraft from Jetstar Japan that will be relocated to the Australian domestic market given opportunities locally for cash positive flying.

QANTAS LOYALTY

Qantas Loyalty generated a strong cash contribution of $454 million despite limitations on travel redemptions and a 10 per cent decline in total credit card spending on Qantas Points Earning Credit Cards – two of its main revenue drivers.

Underlying Earnings Before Interest and Tax were $125 million (down 29 per cent versus pre-COVID).

Loyalty’s performance showed the benefits of diversifying the program in recent years, as well as high levels of engagement from members continuing to earn points on the ground.

Qantas health insurance grew in a generally static market and an expansion into home insurance was launched in December 2020. Shifts in consumer behavior during lockdown saw record revenue for Qantas Wine (up 74 per cent) and the Qantas Rewards Store (up 41 per cent).

Frequent Flyers continue to prioritize using their points for travel, with record levels of redemptions for flights (up 2.5 times) when domestic travel restrictions eased in November. A further spike is expected once international travel resumes, which will also drive earnings.

Qantas Loyalty signed multi-year deals with three of the major banks, including a significant expansion with Commonwealth Bank to be rolled out later this calendar year. A new and much broader partnership with Accor will also launch in mid-2021.

LOOKING AFTER CUSTOMERS

Looking after customers remains core, with a focus on creating COVID-safe environments across Qantas and Jetstar and offering high levels of flexibility to help offset uncertainty on borders. Recent initiatives and improvements include:

  • Fly Well – using technology to minimize physical contact at airports; social distancing in lounges; providing masks and sanitizing wipes on board; and enhanced cleaning throughout. (The allied Work Well program applies COVID-safe principles for employees in both frontline and office-based roles.)
  • Fly Flexible – offering unlimited date changes on all Qantas domestic and international fares through to at least February 2022, removing the biggest barrier to booking while border uncertainty persists.
  • Rewarding loyalty – a further 12 month status retain offer for Frequent Flyers; offering status match to high-tier members of other airline programs; and increasing the number of reward seats on domestic flights by 50 per cent.
  • Better value – extending complimentary drinks service on all Qantas domestic flights, in addition to existing inclusions like free Wi-Fi on 737s; eligible customers have access to 35 domestic lounges compared to the main competitor’s seven; Jetstar domestic fares as low as $19.
  • Extension of flight vouchers – Qantas has extended credit vouchers to enable travel until 31 December 2023 on domestic or international flights, with Jetstar doing the same for vouchers issued due to COVID-19 disruptions.
Jetstar Airways aircraft slide show:

QANTAS and Jetstar add flights as Western Australia eases restrictions

QANTAS Airways has made this announcement:

Qantas and Jetstar will operate more than 65 additional return flights from Perth to Melbourne and Sydney each week following the Western Australian Government’s decision to ease border restrictions.

The extra flights commence from December 14, 2020 compared with just nine return flights currently operated by the airlines each week. Qantas flights to Perth from Sydney and Melbourne are increasing from around five per week to almost five times daily.

The Qantas Club at Perth Airport will reopen in early December, joining the Business Lounge which is already open.

In the wake of the COVID-19 pandemic, Qantas has introduced a number of initiatives to help customers to book with greater flexibility, including allowing a flight to be moved free of charge, as well as introducing additional health and safety measures  through its Fly Well program.

QANTAS and Jetstar boost flights to the Sunshine State

 

QANTAS Airways and Jetstar Airways will operate more than 1200 extra return flights into the Sunshine State from New South Wales and Victoria in the lead up to Christmas, following the decision by the Queensland Government to lift border restrictions.

From December 1, 2020, the two airlines will operate more than 250 return flights per week across seven routes from Sydney. This compares with just 36 return flights per week currently.

Pending a final decision from the Queensland Government, QANTAS and Jetstar will also operate more than 160 flights per week from Melbourne from December 1. Jetstar will also operate four weekly services from Avalon to the Gold Coast from January.

The easing of border restrictions means both airlines will reinstate more than 10 routes which had been suspended providing more choice and a mix of premium and leisure travel.

The additional flights will return the Qantas Group’s flying schedule to around 60 percent of pre-COVID levels by Christmas. Both airlines will continue to monitor demand closely and look to add more flying as required.

Current route map:

Airline Route Current weekly return flights Weekly return flights December Lead-in fare (one-way)
Qantas Sydney-Brisbane 25 63 $199
Jetstar Sydney-Brisbane 4 44 $85
Qantas Sydney-Gold Coast 0 8 $153
Jetstar Sydney-Gold Coast 4 64 $69
Qantas Sydney-Hamilton Island 0 4 $233
Jetstar Sydney-Hamilton Island 0 7 $129
Qantas Sydney-Cairns 0 7 $236
Jetstar Sydney-Cairns 3 24 $144
Jetstar Sydney-Sunshine Coast 0 12 $79
Jetstar Sydney-Townsville 0 7 $124
Jetstar Newcastle-Gold Coast 4 4 $61
Jetstar Sydney-Proserpine 0 3 $109
Jetstar Melbourne-Proserpine 0 4 $146
Qantas Melbourne-Brisbane 0 28 $225
Jetstar Melbourne-Brisbane 0 35 $122
Qantas Melbourne-Gold Coast 0 7 $192
Jetstar Melbourne-Gold Coast 0 44 $114
Qantas Melbourne-Cairns 0 4 $287
Qantas Melbourne-Sunshine Coast 0 7 $199
Jetstar Melbourne-Sunshine Coast 0 15 $113
Jetstar Melbourne-Townsville 2 7 $125
Jetstar Avalon-Gold Coast 0 4 $99

In other news, QANTAS on November 23 operated its first flight between Mildura and Sydney, coinciding with the opening of the New South Wales border to Victoria.

The route was originally scheduled to start in March but was delayed due to COVID-19 and travel restrictions.

Flights will operate four days per week with the airline’s 50-seat Q300 turboprop aircraft, offering more than 20,000 seats on the route each year.

The new service will be the only direct connection between Sydney and Mildura, saving travellers around two hours compared to flying via Melbourne.

QantasLink also operates direct flights between Mildura and Melbourne.

QANTAS aircraft photo gallery:

Jetstar Australia cancels some flights ahead of a strike tomorrow

Jetstar Airways (Australia) has issued this statement:

We have been notified by the Transport Workers Union that it plans to take industrial action that will disrupt travel on Wednesday, February 19, 2020.

To minimize the disruption caused by the TWU action, it has been necessary to proactively cancel some of our domestic flights in Australia. We have now contacted all customers who are impacted by these cancellations.

If you are travelling on the February 19, 2020 please see the full list of cancellations at the bottom of this Travel Alert.

International flights to/from Australia ARE NOT affected as a result of the union’s planned action.

  • If you’re travelling on a domestic flight on the 19th you can cancel your flight now and receive a refund: We understand this industrial action creates uncertainty, so if you are travelling with us on Wednesday February 19, 2020 and you want to cancel your flight and make other plans, you can request a refund by completing this FORM.
  • Want to move your travel? You can also contact us to move your domestic flight to another day between 14 and 27 February at no additional cost via Live Chat.

  • Make sure your contact details are up to date: If your fight is affected on 19 February we will contact you directly via SMS and email as soon as we know so please make sure your contact details are up to date. The best way to do this is via Manage My Booking.
  • If your flight is cancelled or delayed by more than 3 hours we’ll look after you: You will be offered the choice of an alternate flight or a refund. For customers who have to overnight away from home as a result of this disruption we will also offer accommodation and meals to a specified value.
  • If your flight is rescheduled or cancelled you can choose a new one without calling us: Just follow the link in your email or SMS to our Recovery Portal and you can review your flight options.

Flights operated by Jetstar Japan, Jetstar Asia and Jetstar Pacific are not affected by this industrial action.

You can find out more about the reasons behind the workers’ industrial action HERE.

 

  • JQ500     Melbourne to Sydney
  • JQ502      Melbourne to Sydney
  • JQ516      Melbourne to Sydney
  • JQ522      Melbourne to Sydney
  • JQ518      Melbourne to Sydney
  • JQ524      Melbourne to Sydney
  • JQ507     Sydney to Melbourne
  • JQ515      Sydney to Melbourne
  • JQ517      Sydney to Melbourne
  • JQ519      Sydney to Melbourne
  • JQ523      Sydney to Melbourne
  • JQ527      Sydney to Melbourne
  • JQ810     Sydney to Brisbane
  • JQ824      Sydney to Brisbane
  • JQ812      Sydney to Brisbane
  • JQ811     Brisbane to Sydney
  • JQ813     Brisbane to Sydney
  • JQ821     Brisbane to Sydney
  • JQ560     Melbourne to Brisbane
  • JQ566     Melbourne to Brisbane
  • JQ570     Melbourne to Brisbane
  • JQ563     Brisbane to Melbourne
  • JQ569     Brisbane to Melbourne
  • JQ567     Brisbane to Melbourne
  • JQ408     Sydney to Gold Coast
  • JQ406     Sydney to Gold Coast
  • JQ411     Gold Coast to Sydney
  • JQ409     Gold Coast to Sydney
  • JQ762     Sydney to Adelaide
  • JQ768     Sydney to Adelaide
  • JQ763     Adelaide to Sydney
  • JQ769     Adelaide to Sydney
  • JQ772     Melbourne to Adelaide
  • JQ776     Melbourne to Adelaide
  • JQ777     Adelaide to Melbourne
  • JQ773     Adelaide to Melbourne
  • JQ954     Sydney to Cairns
  • JQ946     Sydney to Cairns
  • JQ953     Cairns to Sydney
  • JQ949     Cairns to Sydney
  • JQ610     Avalon to Sydney
  • JQ609     Sydney to Avalon
  • JQ632     Avalon to Adelaide
  • JQ633     Adelaide to Avalon
  • JQ703     Melbourne to Hobart
  • JQ707     Melbourne to Hobart
  • JQ702     Hobart to Melbourne
  • JQ708     Hobart to Melbourne

 

Jetstar Airways (Australia) aircraft photo gallery:

Jetstar introduces its new Airbus A321neo LR

Jetstar Airways will receive 18 new fuel efficient aircraft between 2020 and 2022.

The longer range means direct flights from East Coast of Australia to Bali, not previously possible with A320 aircraft.