Tag Archives: KLM

KLM reports an operating loss of €768 million in the first half, will cut upwards of 5,000 positions

KLM issued this financial statement:

The dramatic consequences of the COVID-19 outbreak for the airline industry are more pronounced in KLM’s figures for the second quarter as opposed to the first quarter. Cargo business is performing well, but passenger operations have yet to display any form of structural recovery despite the fact that KLM gradually and carefully expands its network.

Passenger numbers fell by 95% in the second quarter of 2020, from over 9 million to less than half a million. Operating income amounted to a loss of €493 million. During the same period in 2019, we earned €270 million in profit.

The figures for the first half-year reflect a marginally more favourable picture, because KLM performed well in January and February before the outbreak of the COVID-19 virus. Nonetheless, KLM’s turnover almost halved to a figure of €2.8 billion in the first six months of 2020 in comparison with the same period in 2019.

Operating income amounted to a loss of €768 million for the first half-year, compared to a profit of €223 million for the same period in 2019. A decline of almost €1 billion.

Capacity fell by more than 50%, coupled with a decline in passenger numbers of more than 60% to a figure of 8.1 million for the KLM Group as whole. Of this figure, KLM transported 6.7 million passengers and Transavia 1.4 million. Cargo performed relatively well: cargo volume amounted to 229,550 tonnes, representing a 22.3% decline. Despite reduced (belly) capacity, flights to a range of destinations only carried cargo instead of passengers. Cargo was also carried in the cabins of passenger aircraft.

“These financial results serve to highlight the huge impact of this unprecedented crisis for the airline industry and KLM in particular. A loss of €800 million for the first six months of the year is the worst financial setback ever experienced in KLM’s history.
In the months ahead, KLM will continue to expand its European and intercontinental network. This is an important step towards recovery, albeit both limited and cautious. The road to recovery will be long and fraught with uncertainty. Even though we have already done a lot, further far-reaching measures will unfortunately be unavoidable.
And, despite this unbelievably difficult period and equally challenging circumstances, KLM’s employees are still doing everything possible to serve our customers. I appreciate this greatly and have enormous respect for everyone’s efforts.”
KLM President & CEO Pieter Elbers

 

KLM is in the throes of a crisis of unprecedented magnitude. Since the outbreak of the COVID-19 virus at the start of 2020, numerous measures have already been taken to deal with the current circumstances. Expectations are that the road to recovery will be long and fraught with uncertainty. This means that KLM’s structure and size must be rigorously adjusted even further in the years ahead.

Consequently, a total of 4,500 to 5,000 positions in the entire KLM Group (expressed in FTEs) will cease to exist.

In the wake of the coronavirus outbreak, KLM gradually began reducing the size of its network in February to operate less than 10% of its original number of flights by the start of April. In the second quarter, only 15% of the original number of flights were operated. In July, 30% of the original flights were operated and load factors are lagging behind. As a result, while the network is again being gradually and carefully expanded, revenues are lagging far behind.

Prospects for the airline industry – and KLM in particular – are uncertain. Different countries are now beginning to tighten their more relaxed travel restrictions. This is making customers more cautious when it comes to booking a ticket. In all scenarios, demand is only expected to recover by 2023 or 2024 at the earliest. The degree and speed of recovery will depend on a number of factors including the development of the virus, economic recovery and customer travel behaviour.

Adjusting to the new reality

Government support in the form of a direct state loan and guaranteed bank credit facilities amounting to a maximum of €3.4 billion will enable KLM to navigate the crisis in the forthcoming period. KLM is extremely grateful for this support provided by means of the loan. In order to guarantee KLM’s existence in the longer term, the airline must adapt its size to the new reality. KLM therefore finds itself compelled to reduce its workforce down to the number needed for the planned operation in 2021/2022. Of the current total of 33,000 FTEs in the entire KLM Group, the workforce must be reduced by 4,500 to 5,000 FTEs to 28,000 FTEs in the course of 2021.

KLM’s size is already becoming smaller – and will continue to be reduced – based on the current measures, which include the non-renewal of temporary contracts (1,500 FTEs) and the Voluntarily Departure Scheme (2,000 FTEs). Additionally, natural attrition (500 FTEs) through retirement and the like in 2020 and 2021 will also contribute to the reduction needed.

Hence, despite the measures already taken, even fewer people will be needed at KLM in the years ahead. Additionally, for positions on the ground we also need to deal with some mismatch in functional skills and capabilities.

Unfortunately, for this reason and taking into account the mismatch, alternative solutions will have to be found for ca. 1,500 positions. This relates to up to 500 ground positions, 300 cabin crew positions and 300 cockpit positions and approximately 400 positions at KLM subsidiaries and Air France-KLM group functions.

Given the high level of uncertainty, KLM keeps open the possibility of further reductions in case the production levels will be revised further down for 2021/2022 than the -20% planned now.

Trade unions and Works Council

KLM’s reorganisation plans tie in with organisation-wide changes at Air France KLM. In the forthcoming period, KLM will be cooperating closely with the trade unions to draft a social plan for each collective labour agreement domain and subsidiary, as well as maintaining close consultation with the Works Council about further defining the reorganisation. This will include a more detailed specification of the conditions set by the Dutch government on issuing the financing package. Expectations are that this will be finished in its entirety in the course of October.

Air France-KLM takes exceptional measures due to coronavirus, grounds A380s and 747-400s

Air France-KLM have released this message:

The COVID-19 crisis has continued to spread in recent days, leading many countries to take increasingly stringent measures in an attempt to slow the rate of spread of the epidemic. Some countries have imposed constraints on the movement of travellers from France, the Netherlands or more broadly from Europe. In France, the transition to a level 3 public health emergency requires the closure of all non-essential services since last weekend.

Faced with these growing restrictions on the possibility of travelling and a strong downward trend in demand which has resulted in a drop in traffic and sales over the last few weeks, the Air France-KLM Group is obliged to gradually reduce its flight activity very significantly over the next few days, with the number of available seat kilometers (ASK) potentially decreasing between -70% and -90%.

This reduction in capacity is currently scheduled to last two months, and the Group will continue to monitor the evolution of the situation on a daily basis andadjust it if necessary.

Photo: Airbus and Air France.

As a result of this reduction in capacity, Air France will ground its entire Airbus A380 fleet and KLM its entire Boeing 747-400 fleet.

To deal with this situation, the Group has already taken a number of strong measures to secure its cash flow:

  •   Additional savings measures have been identified, which will generate €200 million in 2020
  •   An initial review of the investment plan has reduced the capital expenditure plan by €350 million, to

    which will be added the impact of the decline in activity on the amount of maintenance investments

  •   Air France and KLM will be consulting with their elected employee representativeson measures to take into account the impact of the expected decline in activity, including a project to implement partial activity
  •   Last week, the Air France-KLM Group drew a revolving credit facility for a total amount of €1.1 billion and KLM drew a revolving credit facility for a total amount of €665 million. As of March 12, the Group and its subsidiaries had more than €6 billion in cash and cash equivalents

    In spite of the measures taken, the deterioration of the environment linked to the epidemic and the sharp reduction in its activity that has resulted today lead the group to forecast a sharply deteriorated financial trajectory compared to the outlook presented at the publication of its annual results. Indeed, the Group estimates that the drop in revenues from the Passenger business resulting from the reduction in capacity will only be offset by around 50% by the drop in variable costs before cost savings measures.

    In this extremely difficult context, the Air France-KLM Group has welcomed the statements made by the French and Dutch governments, which have each indicated that they were studying all possible means to support the Group.

Air France aircraft photo gallery:

Air France-KLM suspends all flights to China

The Air France-KLM Group continues to closely monitor the developments of the outbreak of the coronavirus in China, while maintaining close contact with international health and aviation authorities. After careful consideration of the developing situation, on January 30, 2020 the Air France-KLM Group decided to suspend all Air France and KLM flights to and from China until  February 9, 2020.

“The health and safety of our 85,000 employees and our 100 million customers is our highest priority,” said Benjamin Smith, CEO of the Air France KLM Group.  “I am proud of the professionalism of our employees in Europe, in China, and abroad, and their relentless dedication to ensuring their operating and non-operating colleagues, as well as our customers, can return home to their families. We continue to closely monitor the situation together with our partner China Eastern. ”

Starting Thursday, January 30, 2020 Air France will operate special flights to and from Shanghai and Beijing using volunteer crew members in order to permit employees and customers to return to Paris, while KLM’s flights departing from Amsterdam until Sunday, February 2, 2020 are intended to give as many employees and customers as possible the opportunity to return to Amsterdam from Beijing and Shanghai.

China Eastern, Virgin Atlantic, Air France and KLM announce its intention to launch a joint venture

China Eastern Airlines made this announcement:

On October 16, 2019 China Eastern has announced its intention to enter into a joint venture with Virgin Atlantic, Air France and KLM, providing more valuable and attractive joint commercial propositions for customers between Europe and China.

China Eastern currently has joint venture with Air France and KLM by working together on a portfolio of flights between China and Paris, Amsterdam. With Virgin Atlantic joining the existing partnership between China Eastern, Air France and KLM, the enlarged cooperation will offer strengthened customer benefits including increased travel options and optimized connectivity across Europeand China,further facilitated by a developed joint network, as well as competitive joint commercial propositions.

The China to United Kingdom markets are expected to be pivotal at a time where China Eastern and Virgin Atlantic services linking Londonto Shanghai are part of the mutualized offer. China Eastern plans to seek to codeshare for the first time on Virgin Atlantic services between London and Shanghai. This will open up a range of customer benefits, including the opportunity for customers to earn and redeem miles across both carriers on flights between China and United Kingdom.

The announcement reaffirms China Eastern’s commitment to the European market, which will inject new vitality into her international development, network construction and service improvement and will also contribute to the  internationalization of China’s civil aviation and the Belt and Road Initiative.

China Eastern aircraft photo gallery:

 

Air France, KLM and China Eastern announce plans to step up joint venture cooperation with the addition of Virgin Atlantic

Air France, KLM, China Eastern and Virgin Atlantic have signed a MOU concerning the extension of the existing joint venture between Air France, KLM and China Eastern with the addition of Virgin Atlantic, thus providing customers with an increased choice of flights and itineraries when traveling between Europe and China. The announcement reaffirms the Air France-KLM Group’s commitment to the Chinese market, having already implemented an enlarged scope of cooperation with China Eastern in January this year.

Scheduled to enter into force in spring 2020, the cooperation will offer customers an increased number of flights and itineraries between Europe and China, further facilitated by mutual code-sharing, as well as competitive joint commercial propositions. The United Kingdom to Shanghai markets and the connecting flight network within China are expected to be pivotal at a time where China Eastern and Virgin Atlantic services linking London to Shanghai are part of the mutualized offer. It will open up a range of customer benefits when flying and connecting across carriers, including the opportunity for customers to earn and redeem miles.

Flight schedules

Air France, KLM and China Eastern’s current Joint Venture schedules (summer 2019 season):

  • Air France:
    • twice-daily frequencies between Paris – Charles de Gaulle and Shanghai – Pudong
    • 3-weekly frequencies (4-weekly in peak periods) between Paris-Charles de Gaulle and Wuhan
  • KLM:   12-weekly frequencies between Amsterdam – Schiphol and Shanghai – Pudong
  • China Eastern:
    • twice-daily frequencies between Shanghai – Pudong and Paris – Charles de Gaulle
    • 4-weekly frequencies between Shanghai – Pudong and Amsterdam – Schiphol
    • 3-weekly frequencies between Kunming and Paris-Charles de Gaulle
    • 3-weekly frequencies between Qingdao and Paris-Charles de Gaulle

Services between London and Shanghai by Virgin Atlantic and China Eastern are intended to be included in the envisioned joint venture cooperation (summer 2019 season):

  • Virgin Atlantic daily services to Shanghai – Pudong from London – Heathrow
  • China Eastern daily services from Shanghai – Pudong to London Heathrow and 3-weekly frequencies to London – Gatwick

 

KLM orders two additional Boeing 777-300ER jets

Named "Grand Canyon National Park"

Boeing made this announcement:

Boeing and KLM Royal Dutch Airlines have announced that the carrier has ordered two more 777-300ER (Extended Range) airplanes.

Above Image: Boeing.

The order, valued at $751 million at current list prices, was previously attributed to an unidentified customer on Boeing’s Orders & Deliveries website.

The 777-300ER can seat up to 396 passengers in a two-class configuration and has a maximum range of 7,370 nautical miles (13,650 km). The airplane is the world’s most reliable twin aisle with a schedule reliability of 99.5 percent.

Operating out of its home base in Amsterdam, the KLM Group serves a global network of 92 European cities and 70 intercontinental destinations with a fleet of 209 aircraft. The carrier operates 29 777s, including 14 777-300ERs. It also flies 747s and the 787 Dreamliner family.

KLM, the world’s oldest airline still operating under its original name, is celebrating its centenary this year. In 2004 it merged with Air France to create Europe’s largest airline group. The Air France-KLM Group is also one of the largest operators of the 777 family with nearly 100 between the combined fleets.

Top Copyright Photo: KLM Royal Dutch Airlines Boeing 777-300 ER PH-BVU (msn 61702) PAE (Nick Dean). Image: 939290.

KLM aircraft slide show:

KLM aircraft photo gallery:

Air France-KLM announce their 2019 summer schedule with 58 new routes

For the 2019 summer season (March 31 to October 27, 2019), Air France-KLM is increasing capacity by 2% compared to the previous summer season1 and offering 58 new routes3. This growth is broken down as follows –

–        +1.3% for long-haul passenger operations,

–        +1.2% for medium and short-haul passenger operations,

–        +9.3% for Transavia’s low-cost operations.

LONG-HAUL: +1.3%

On its long-haul network, Air France-KLM will operate 4 new routes3

–        2 destinations on departure from Paris-Charles de Gaulle: Dallas (USA) and Quito (Ecuador) with Air France.

–        2 destinations on departure from Amsterdam-Schiphol – Boston and Las Vegas (USA) with KLM.

 

  • North America:

In the United States, Air France will inaugurate the Dallas/Fort Worth service with the completely redesigned Airbus A330 from March 31 to the end of the season with 5 weekly flights. KLM will launch a new service to Boston and Las Vegas, starting from March 31 and June 6 respectively. The company will also increase its flight frequencies to San Francisco as from July with an additional weekly flight (6 flights per week).

In Canada, Air France is adapting to demand by increasing its service to Toronto with 3 additional weekly flights operated by Boeing 777-200 equipped with the latest travel cabins (10 flights per week).

  • Central and South America and Caribbean:

In Brazil, since launching a new service to Fortaleza in May of last year, Air France and KLM confirm the popularity of this destination by respectively operating an additional frequency to Fortaleza. 3 weekly flights will thus connect Paris to Fortaleza and 4 weekly flights will connect Amsterdam to Fortaleza. Moreover, Joon will operate the service from France until June 26, after which the service will be entrusted to Air France.

In Columbia, KLM will increase service to Bogota and Cartagena with an additional flight (5 flights per week).

In Costa Rica, Air France will offer 3 weekly flights, i.e. 1 additional frequency.

In Ecuador, Air France will inaugurate the Paris – Quito route by Airbus A340 with 3 weekly flights.  Operated by Joon to begin with, the service will be resumed by Air France as of June 26.

In Suriname, KLM will add a frequency to Paramaribo as from July 1, increasing its capacity to 5 flights per week.

In the Caribbean, Air France will gradually resume its service to St Martin and increase its capacity with one additional weekly flight (3 fights per week). KLM will support this dynamic by introducing an additional frequency on the circle flights between St Martin and Curaçao (3 flights per week) as from July 5, 2019.

In Peru, Air France will operate an additional weekly flight to Lima, representing 7 flights per week.

In Panama, Air France customers will also benefit from an additional weekly flight between Paris and Panama (7 flights per week).

  • Asia and the Middle East:

In Japan, the Air France-KLM group is significantly increasing its service to Tokyo – 2 additional flights to Tokyo-Haneda on departure from Paris with Air France (14 weekly flights) and 3 additional flights to Tokyo-Narita on departure from Amsterdam with KLM (10 weekly flights). With these increased frequencies, the group is increasing capacity by +12% to Japan.

In China: KLM supports this dynamic in Asia with an additional weekly flight to Shanghai (12 weekly flights).

In India, Air France customers will enjoy a new travel experience on board the Airbus A330 to Bangalore and Delhi thanks to the new cabins in Business (36 seats), Premium Economy (21 seats) and Economy (167 seats). 15 aircraft will be completely redesigned by 2020.

  • Africa and the Indian Ocean:

In Kenya, Air France will offer 2 additional weekly flights to Nairobi, representing 5 weekly flights. The route will be operated by the redesigned Airbus A330.

In Côte d’Ivoire, customers will enjoy 3 additional frequencies to Abidjan (17 weekly flights).

 

MEDIUM AND SHORT-HAUL: +1.2%

On its medium and short-haul network, the group is expanding its offer of destinations and connections with 26 new routes2.

 

Throughout the 2019 summer season, the Air France-KLM group will offer 7 new routes2 on departure from the main hubs and regions:

 

–        On departure from Paris-Charles de Gaulle with Air France: Belgrade (Serbia), Tbilissi (Georgia) and Lorient (France) as from March 31.

–        On departure from Amsterdam-Schiphol with KLM: Wroclaw (Poland) as from May 6 and Naples (Italy) as from April 21.

–        On departure from the French regions with Air France HOP:

o   On departure from Lyon – Lorient (France),

o   On departure from Brest – Amsterdam (Netherlands),

 

During the peak summer period, the Air France-KLM group will offer 19 new routes2:

–       On departure from Paris-Charles de Gaulle – Heraklion (Crete, Greece), Olbia (Sardinia, Italy), Palermo (Sicily, Italy) and Split (Croatia) with Air France.

–       On departure from the French regions with Air France HOP:

o   On departure from Bordeaux – Athens (Greece),

o   On departure from Toulouse – Copenhagen (Denmark) and Minorca (Spain),

o   On departure from Marseille – Heraklion (Greece) and La Rochelle (France),

o   On departure from Brest – Bastia (France) and Nice (France),

o   On departure from Caen – Calvi (France),

o   On departure from Nice – La Rochelle (France) and Pau (France),

o   On departure from Rouen – Figari (France),

o   On departure from Nantes – Toulon (France),

o   On departure from Metz – Figari (France),

o   On departure from Perpignan – Strasbourg (France),

o   On departure from Rennes – Calvi (France).

TRANSAVIA: +9.3%

Transavia will develop its network from all its bases in France (Orly, Lyon and Nantes) and the Netherlands (Amsterdam, Rotterdam, Eindhoven) with 28 new routes3

–        From Eindhoven – Krakow (Poland) in continuation of the winter season and Zakynthos (Greece).

–        From Rotterdam – Nador (Morocco) and Lanzarote (Spain) in continuation of the winter season, Nice (France), Brindisi (Italy), Tangiers (Morocco), Corfu (Greece), Kos (Greece) and Zadar (Croatia).

–        From Amsterdam – Beirut (Lebanon) in continuation of the winter season.

–        From Groningen – Tenerife (Spain) in continuation of the winter season.

–        From Paris-Orly: Extension of service to Tenerife (Spain) in continuation of the winter season, Brindisi (Italy), Nador (Morocco), Minorca (Spain), Kos (Greece), Rhodes (Greece) and Zakynthos (Greece).

–         From Nantes – Tel Aviv (Israel) in continuation of the winter season, Budapest (Hungary), Mykonos (Greece), Santorini (Greece), Palermo (Italy), Copenhagen (Denmark) and Tunis (Tunisia).

–         From Lyon – Beirut (Lebanon) and Casablanca (Morocco).

 

On departure from the Netherlands, the Group’s low-cost company will increase its capacity by 4.5%.

On departure from France, total growth in capacity will amount to 16%.

 

CABINS HARMONIZATION AND SIMPLIFICATION FOR AN ENHANCED TRAVEL EXPERIENCE

The Air France-KLM group is harmonizing the distribution of its cabins on its long-haul network in order to guarantee its customers a clearer, simpler and more consistent travel experience.

In this way, the Air France La Première cabin will be available at least once a day to San Francisco, New York, Washington, Atlanta, Houston, Los Angeles, Mexico City, Sao Paulo, Abidjan, Dubai, Beirut, Beijing, Shanghai, Hong Kong, Tokyo-Haneda and Singapore. The company is standardizing its routes by mainly assigning its Airbus A380s to the United States.

Finally, Air France is harmonizing its products and services by constantly operating the same type of aircraft to a destination such as Tokyo-Haneda, which is operated daily by Boeing 777-200, Santiago de Chile by Boeing 777-300 and Toronto by Boeing 777-300.

KLM will be offering its new World Business Class on all its long-haul destinations. Its new Economy cabin will also be available on all Boeing 777, 787 and Airbus A330 aircraft.

AN ENHANCED AND MODERNIZED FLEET

Air France will welcome its first Airbus A350 (324 seats) in September 2019. Another 6 aircraft will be added to the fleet by the end of 2020. In addition, Air France will receive two Dreamliner 787-9 for the summer season, to operate a total fleet of 9 Dreamliner 787-9.

On July 1, KLM will launch the latest version of the Dreamliner: the Boeing 787-10 (344 seats). This latest generation aircraft is in addition to the company’s 13 Boeing 787-9 aircraft. Another 7 Boeing 787-10 aircraft will be added to the fleet by the end of 2020.

Transavia will fly its customers on board its 79 Boeing 737s throughout the 2019 summer season.

 

STRENGTHENED AGREEMENTS BETWEEN AIR FRANCE, KLM AND VIRGIN ATLANTIC

On March 4, Air France, KLM and Virgin Atlantic announced their first code-share agreement, offering their respective customers new travel options to and from North America and more opportunities to earn miles with their frequent flyer programmes. Thanks to this partnership, customers of the three airlines can create their own tailor-made transatlantic trip by choosing from the many flight options operated by Air France, KLM, Virgin Atlantic and Delta.

As a result, Air France and KLM customers will have access to a wide choice of additional flights with 24 new routes available between the United Kingdom and North America via London-Heathrow and Manchester. They will have access to more frequent flights on certain routes such as Amsterdam – Miami via London-Heathrow, as well as additional options between Paris and New York via Manchester.

1Capacity measured in available seat-km compared to the 2018 summer season forecasts.

2Compared to the 2018 summer season.

3Air traffic route – service connecting an airport to another.

 

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About Air France-KLM

Air France-KLM is the leading group in terms of international traffic on departure from Europe. It offers its customers access to a network covering 314 destinations in 116 countries thanks to Air France, KLM Royal Dutch Airlines and Transavia. With a fleet of 548 aircraft in operation and 101.4 million passengers carried in 2018, Air France-KLM operates up to 2,300 daily flights, mainly from its hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol.

Its Flying Blue frequent flyer program is one of the leaders in Europe with over 15 million members.

Together with its partners Delta Air Lines and Alitalia, Air France-KLM operates the largest transatlantic joint venture with more than 275 daily flights.

The Group also offers cargo transport and aeronautical maintenance solutions.

Air France-KLM is a member of the SkyTeam alliance which has 19 member airlines, offering customers access to a global network of over 14,500 daily flights to more than 1,150 destinations in more than 175 countries.

KLM to delay the retirement of its Boeing 747-400 fleet

Named "Vancouver"

KLM Royal Dutch Airlines currently operates a dozen Boeing 747-400 Jumbos.

 

 

The carrier is due to receive seven new Airbus A350-900 aircraft from the Air France-KLM order for 25 of the type. The A350s and new Boeing 787-10 Dreamliners will replace the final 747s in the fleet.

However, according to Air Journal, KLM has delayed the delivery of the new A350s by a year. KLM will now introduce the A350 in 2021 with deliveries through 2023.

Therefore the majestic KLM 747s are not likely to be gone until the new A350s are entirely delivered and in service.

Top Copyright Photo (all others by KLM and individual photographers): KLM Royal Dutch Airlines Boeing 747-406 PH-BFV (msn 28460) LAX (Michael B. Ing). Image: 941271.

KLM aircraft slide show:

KLM launches its new World Business Class cabin in Airbus A330-300 PH-AKA

KLM Royal Dutch Airlines’ first Airbus A330-300 to be fitted with the new World Business Class cabin interior made its first flight over the weekend to Havana (KL723). The cabin refit for the remaining 20% of KLM’s fleet will be completed by the end of 2018. In addition to the new design, there will be full-flat seats and a new inflight entertainment system for all World Business Class passengers to enjoy.

The first A330-300 to be fitted with the new World Business Class cabin is registration number PH-AKA (below).

KLM Royal Dutch Airlines Airbus A330-303 PH-AKA (msn 1287) IAD (Brian McDonough). Image: 908520.

Above Copyright Photo: KLM Royal Dutch Airlines Airbus A330-303 PH-AKA (msn 1287) IAD (Brian McDonough). Image: 908520.

Refits complete in 2018

The refurbishment of the business class cabins in the remaining four A330-300s has already commenced; the last is expected to be completed in July 2018. KLM’s eight A330-200s will follow. Their refits are expected to be completed in October 2018.

The World Business Class interiors of all the Boeings 747,777-200 and 777-300 have already undergone this transformation. KLM’s Boeing 787 Dreamliners already have the new-style World Business Class cabins.

New World Business Class

Renowned Dutch designer, Hella Jongerius, designed the new seats and cabin interior. In addition, KLM’s new World Business Class also contains:

  • Full-flat seats: 180 degrees reclinable and 206 cm long
  • In-seat power and improved privacy
  • Brand-new personal entertainment system with an 18” screen, HD quality films and a touchscreen navigation menu in 12 languages

Photos: KLM.

KLM:

 

 

 

 

KLM and Air France introduce new ticket options in Economy Class for flights between Europe and North America

KLM Royal Dutch Airlines Boeing 787-9 Dreamliner PH-BHA (msn 36113) YYZ (TMK Photography). Image: 937278.

KLM Royal Durch Airlines has issued this statement:

Passengers can choose from a wide range of ticket options. As part of our aim to create a customised offer at the best price, KLM and Air France are introducing new fares for flights between Europe and USA and/or Canada. As of December 7, 2017, we will offer our Economy Class customers 3 different ticket options. After selecting their preferred fare they can choose to add various extra services.

Delta Air Lines and Alitalia, the joint venture partners of KLM and Air France, will also announce the introduction of similar fare structure across the Atlantic.

Different ticket options

The three new ticket options, named ‘Light’, ‘Standard’ and ‘Standard +’, have distinct features that will fit the needs of any Economy Class passenger between Europe and USA and/or Canada. Shown in one concise overview, customers can see which services and conditions come with each option, making it easy to compare.

  • ‘Light’ is a good option for passengers travelling with hand luggage only
  • ‘Standard’ is the best choice for those who do prefer to bring check-in baggage
  • With ‘Standard +’, passengers can check in their luggage and get the flexibility to cancel or change their ticket at a fee.

No matter which ticket option one chooses; snacks, meals, beverages and inflight entertainment on board are always included.

Creating a customised journeyWith the new ticket options, we can offer KLM and Air France passengers customised fares at the best price. After choosing a ticket option, customers can easily add various extra services.For example, they can select an extra comfortable seat type or order an à la carte meal – immediately when booking or later.

Flying Blue privileges

Flying Blue Elite – and Elite Plus members keep the advantages of their tier level. They can always bring one extra piece of check-in baggage for free. So, when choosing the ‘Light’ fare, they may still check in one bag at no extra cost. With ‘Standard’ or ‘Standard +’, they can bring a piece of check-in baggage on top of the one included in these ticket options.

Ivory members will receive EUR 10 off the price of their first piece of paid check-in baggage, if purchased online up to 24 hours before departure.

Copyright Photo: KLM Royal Dutch Airlines Boeing 787-9 Dreamliner PH-BHA (msn 36113) YYZ (TMK Photography). Image: 937278.