Category Archives: KLM Royal Dutch Airlines

Air France-KLM presents its go forward plan

Air France-KLM made this announcement:

Air France-KLM is organizing a presentation for investors. On this occasion, Benjamin Smith, Air France-KLM CEO, along with Pieter Elbers, KLM President and CEO, Anne Rigail, Air France CEO, and Frederic Gagey, Air France-KLM CFO, will outline the group’s strategic priorities and its financial trajectory over the next five years.

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  •   Restore a dynamic of sustainable profitability based on a new value-focused model for the group’s primary stakeholders: employees, customers, and shareholders.
  •   A plan built around four main strategic priorities: optimising the operational model, refocusing passenger revenue growth around the most profitable segments, developing initiatives on customer data, the Flying Blue loyalty program, maintenance and cargo, and pragmatically analyzing consolidation opportunities. Each of these initiatives support the group’s goal to remain a leader in the sector’s ecological transition.
  •   Financial targets:

o Profit: Medium-term operating margin of 7-8%
o Cash: Medium-term positive adjusted Free Cash Flows
o Leverage:Netdebt/EBITDAratiocirca1.5x
o Shareholderreturns:Prospectsforreturningtodividenddistribution

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“In a competitive and fast-transforming environment for European airlines, the Air France-KLM Group has all the assets to regain its leadership position”, said Benjamin Smith, CEO of the Air France-KLM Group. “Thanks to the dedication of our employees at Air France, KLM and Transavia, since the end of 2018 we have been able to establish the fundamentals of our go forward plan: simplifying our fleet, clarifying our brand and market positioning, and unlocking significant commercial and operational flexibility thanks to new labour agreements. This is the starting point of a strategy that will allow Air France-KLM to reinvent itself, creating value for all key stakeholders. We will optimize our operational model and increase revenues to significantly improve our operating margin. Everything we do will support our goal of remaining an industry pioneer as the airline group most committed to global environmental sustainability.”

The Air France-KLM Group has several unique assets: the strength of its three brands Air France, KLM and Transavia, its two hubs in Paris – the world’s leading inbound destination – and Amsterdam – the leading European connection hub and where the airline hub-and-spoke model was first invented, its extensive and highly complementary combined network, and its powerful commercial partnerships.

To fully leverage these assets, the Group must simplify and optimize its mode of operation and reposition itself to pursue the most profitable traffic.

At the end of 2018 work was started to lay the foundation for future success, and the next steps will revolve around four main strategic priorities, to be rolled out at each airline.

Optimize the Operating Model: Reduce Operating Costs and Increase Efficiency

  •   Managing fleet and product in a more flexible and optimal way
  •   Simplifying each airline’s internal processes
  •   Accelerating fleet renewal
  •   Implementing additional Group synergies
  •   Lobbying French authorities to create a more competitive airline business environment Refocus Growth of Passenger Revenue on Most Profitable Segments by Leveraging

    Hubs and Powerful Brand Identities

  •   Simplifying the brand portfolio around the three master brands: Air France, KLM, and Transavia, to better target relevant and most profitable market segments
  •   Optimizing the networks, each airline focusing on its unique expertise and core assets:

o For KLM, strengthen its leadership position at Schiphol while continuing to grow in

order to become the benchmark carrier for connecting traffic to and from Europe.
o For Air France, leverage its local market and premium strength, with Paris and France

being the world’s leading inbound destinations.
o For Air France and Transavia, strengthen their positions at Paris-Orly by better leveraging the slot portfolios at the slot-constrained airport.
o For Transavia, consolidate its leading low-cost position in The Netherlands and aim to become the leading low-cost airline in France in terms of number of based aircraft.
 More accurate targeting of customers for an increasingly personalized offer at a reduced cost of sale

At the same time, the group will continue to grow its other businesses and leverage Customer Data, Flying Blue, Cargo, and Engineering & Maintenance

  •   Leverage customer data as a major asset of the Group
  •   Accelerate development of Flying Blue, continuing 2018 program evolution
  •   Further develop Cargo contribution
  •   Position E&M on a profitable growth path, while contributing to airline operational

    performance

    The Air France-KLM Group will continue to pragmatically evaluate consolidation

    opportunities

 On the strength of its numerous successful global partnerships, Air France-KLM will pragmatically consider consolidation opportunities when and where they make sense, with a view to complementing and strengthening the Air France and KLM networks while maintaining strict financial discipline.

The Group’s strategic roadmap is an integral part of a global responsible and sustainable road to European leadership

  •   Air France-KLM will remain an industry pioneer in terms of sustainable aviation, notably by implementing an environmental and societal plan to 2030.
  •   From an environmental perspective, the three airlines have adopted important measures aimed at cutting their CO2 emissions per passenger by 50% by 2030, as well as promoting the emergence of sustainable fuels.
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Air France – KLM announce their winter schedule

Air France-KLM 2019-2020 Winter Schedule: +2.5% Increase in Capacity

· +2.5% compared to the previous winter season1;
· 32 new routes2 across the entire Air France-KLM network3.

For the 2019-2020 winter season (October 27, 2019 to March 28, 2020), Air France-KLM is increasing capacity by +2.5% year over year1 and is offering 32 new routes3. This increase is distributed as follows:

– +4% on the long-haul network,
– -2% on the medium-haul and short-haul networks,
– -1.9% for Transavia.

Long-haul: +4%

On its long-haul network, the Air France-KLM Group is increasing capacity by 4%, particularly to the Americas and Asia with Air France and to India with KLM.

The Group is offering five new routes3 and several additional frequencies compared to the previous winter season:

– 1 new flight from Paris-Charles de Gaulle with Air France to Quito (Ecuador)
– 4 new flights from Amsterdam-Schiphol with KLM: Boston (USA), Las Vegas (USA), Liberia (Costa Rica) and Bangalore (India).

· North America

In the United States, KLM is operating flights during the winter season for the first time to two new destinations: three weekly flights from Amsterdam-Schiphol to Boston with an Airbus A330-300 (292 seats) and three weekly flights to Las Vegas with a Boeing 787-9 (294 seats), continuing services from the summer season. Air France is also operating four additional weekly flights to Washington D.C. from Paris-Charles de Gaulle (for a total of 11 weekly flights).

In Canada, Air France’s Airbus A350-900, which joined the fleet this September, is flying to Toronto throughout the winter season. The company is also increasing the number of services to Montreal with one additional weekly flight (for a total of 14 weekly flights).

· Central and South America and the Caribbean:

In Mexico, Air France is increasing the number of services to Cancun with two additional flights from Paris-Charles de Gaulle (up to seven weekly frequencies), operated by Boeing 777-300ER (468 seats).

In Costa Rica, KLM is starting service to Guanacaste, Liberia, with four weekly flights operated by a Boeing 787-9 (294 seats). This destination is offered as a continuation of service to San Jose.

In Ecuador, Air France is operating flights for the first time during the winter season to Quito with three weekly flights, in continuation of the 2019 summer season. This route is operated by a Boeing 787-9 (276 seats).

In Colombia, KLM is increasing the number of flights from Amsterdam-Schiphol to Bogota and Cartagena with an additional flight, i.e. six weekly frequencies.

In Brazil, KLM is operating an additional flight to Fortaleza, i.e. four weekly flights.

In Peru, Air France is increasing seat capacity to Lima by +55% with two additional flights (for a total of five weekly flights).

In Chile, Air France is operating three additional flights to Santiago de Chile, i.e. 10x weekly

In Suriname, KLM is operating an additional flight to offer its customers a total of five weekly frequencies to Paramaribo.

In the Caribbean, Air France is increasing service to Saint Martin with one additional flight (now six weekly). In addition, KLM is resuming operations of direct flights to this destination with three weekly non-stop flights. The number of seats available to Curacao is also increasing by 15% thanks to four additional flights operated by KLM (now 11x weekly).

In Guadeloupe, from 16 to 29 December, Air France is operating four additional flights to Pointe-à-Pitre, for a total of 5,616 seats.

In Martinique, from 16 to 29 December, Air France is continuing to increase capacity to the French West Indies, offering six additional flights to Fort-de-France, i.e. 17 weekly flights.

· Asia and the Middle East

In South Korea, Air France customers will be able to fly to Seoul from December 9 with its new Airbus A350-900, the latest addition to the airline’s fleet.

In Japan, Air France is increasing the number of services to Osaka and Tokyo-Haneda, with one additional flight, i.e. six and 14 weekly flights, respectively.

In China, KLM is operating 11 weekly flights to Shanghai thanks to one additional flight.

In India, KLM is flying to Bangalore for the first time during the winter season, operating three times a week with a Boeing 787-9. KLM is also offering two additional flights to Mumbai (now 5x weekly).

In the United Arab Emirates, Air France is increasing the number of flights to Dubai, offering two additional flights, for a total of 12 weekly frequencies with a Boeing 777-300ER (296 seats).

· Africa and Indian Ocean

In Kenya, Air France is increasing service to Nairobi with two additional flights (now five weekly flights). KLM customers can now fly to this destination with a Boeing 787-10, which replaces the Boeing 747-400.

In Côte d’Ivoire, Air France is increasing seat capacity by +9% to Abidjan with five additional flights (now 12 weekly flights). The destination is served by the latest-generation Airbus A350-900 aircraft until 8 December 2019 and subsequently from 10 February 2020, as a continuation of flights to Bamako.

In Chad, Air France is increasing service to N’Djamena with an additional flight, i.e. 4 weekly flights.

In Congo and the Democratic Republic of the Congo, Air France is increasing the frequency of its flights and is offering a daily flight each to Brazzaville and Kinshasa with three and four additional flights respectively.

In Reunion, from 28 October to 12 January, Air France is increasing seat capacity by +13% to Saint-Denis with two additional flights, i.e., 13 weekly flights for the peak winter season.

Medium and short-haul: -2%

In the highly competitive market environment, capacity in the medium- and short-haul sector fell by 2%. In this context, the Air France-KLM Group has chosen to launch numerous initiatives to improve its value proposition, adapt to customer demand, and enhance its service to new destinations and facilitate connections with the launch of 10 new routes3, compared to the previous winter season.

Throughout the 2019-2020 winter season, Air France-KLM is offering five new routes –

– From Paris-Charles de Gaulle with Air France: Belgrade (Serbia), continuing from the 2019 summer season
– From Paris-Orly with Air France: Geneva (Switzerland)
– From Amsterdam-Schiphol with KLM: Naples (Italy) and Wroclaw (Poland), continuing from the 2019 summer season.
– From the French regions with Air France HOP:
o From Brest: Amsterdam-Schiphol (Netherlands) in continuation of the 2019 summer season

During the peak winter season, Air France-KLM is offering five new routes:

– From the French regions with Air France HOP:
o From Nice: Biarritz, Brest and Caen (France)
o From Strasbourg: Biarritz (France)
o From Metz: Pau (France)

First 737 with Split Scimitar Winglets in partnership with GKN Fokker Techniek

Above Copyright Photo: Transavia Airlines (Netherlands) Boeing 737-8K2 SSWL PH-HSK (msn 41330) AMS (Ton Jochems). Image: 947370.

Transavia (Netherlands) aircraft slide show:

Transavia: -1.9%

Transavia, the Group’s low-cost airline, is adapting to customer demand during the winter season and is consolidating its network from all its bases in France (Orly, Lyon and Nantes) and in the Netherlands (Amsterdam-Schiphol, Rotterdam and Eindhoven) with 17 new routes3 compared to the previous winter season.

– From Paris-Orly: Lanzarote (Spain), Fuerteventura (Spain) and Ouarzazate (Morocco) for the first time, as well as Catania (Sicily, Italy), Reykjavik (Iceland), Nador (Morocco), Palma de Mallorca (Spain), Thessaloniki (Greece) and Tirana (Albania) in continuation of the 2019 summer season.
– From Lyon: Beirut (Lebanon).
– From Nantes: Geneva (Switzerland) and Istanbul (Turkey) for the first time, as well as Oran (Algeria) and Tunis (Tunisia) in continuation of the 2019 summer season.
– From Amsterdam-Schiphol: Amman (Jordan), Reykjavik (Iceland).
– From Rotterdam: Tangier (Morocco).

1Capacity measured in available seat-kilometres compared to the 2018-2019 winter schedule.

2Compared to the 2018-2019 winter season.

3Air traffic route: service connecting an airport to another.

KLM recycles PET bottles into tools

KLM Royal Dutch Airlines has made this announcement:

KLM Royal Dutch Airlines is the first airline in the world to recycle PET bottles to make tools for repairing and maintaining its aircraft.

Empty bottles are collected at the end of every flight and transformed into filament, the material used in 3D printers. This process means an empty water bottle can end up as part of a 3D-printed piece of equipment that saves Engineering and Maintenance time and money.

In the same way normal printers use ink, 3D printers need filament to print with. KLM used to buy this material from external suppliers. But now empty PET bottles from its flights are delivered to a recycling company in exchange for high-quality plastic pellets, which are the main material in filament. The tons of plastic bottles that are taken off aircraft at Amsterdam Airport Schiphol every year are recycled into this filament. 

3D printers at E&M

KLM Engineering and Maintenance has been using 3D printers for quite some time in ways that speed up repair and maintenance processes. For example, special plugs have been developed to ensure that rim holes don’t get painted over when the wheels on Boeing 737s are painted.

Protective tape is no longer used at Engine Services during the maintenance of turbine blades. It has been replaced by a 3D-printed cover. And the tool Engine Services designed for removing overhead baggage bins on board the Boeing 787 means this task can now be carried out by one mechanic instead of two.

Lower cost of filament 

E&M currently uses around 1.5 kg of high quality filament every day. Because KLM now supplies PET bottles as a raw material, the cost of this filament has dropped from EUR 60/kg to just EUR 17/kg. By working with the recycling company Morssinkhof Rymoplast and the filament manufacturer Reflow, KLM is now able not only to be innovative in its use of 3D printing, but also to make the process circular.

Reduce waste 

KLM aims to reduce the volume of its waste by 50% in 2030, compared to 2011 levels. This will be achieved by producing less waste overall and increasing the amount that can be recycled. In 2018, KLM reduced waste by 9% and 28% of what remained was recycled.

 

China Eastern, Virgin Atlantic, Air France and KLM announce its intention to launch a joint venture

China Eastern Airlines made this announcement:

On October 16, 2019 China Eastern has announced its intention to enter into a joint venture with Virgin Atlantic, Air France and KLM, providing more valuable and attractive joint commercial propositions for customers between Europe and China.

China Eastern currently has joint venture with Air France and KLM by working together on a portfolio of flights between China and Paris, Amsterdam. With Virgin Atlantic joining the existing partnership between China Eastern, Air France and KLM, the enlarged cooperation will offer strengthened customer benefits including increased travel options and optimized connectivity across Europeand China,further facilitated by a developed joint network, as well as competitive joint commercial propositions.

The China to United Kingdom markets are expected to be pivotal at a time where China Eastern and Virgin Atlantic services linking Londonto Shanghai are part of the mutualized offer. China Eastern plans to seek to codeshare for the first time on Virgin Atlantic services between London and Shanghai. This will open up a range of customer benefits, including the opportunity for customers to earn and redeem miles across both carriers on flights between China and United Kingdom.

The announcement reaffirms China Eastern’s commitment to the European market, which will inject new vitality into her international development, network construction and service improvement and will also contribute to the  internationalization of China’s civil aviation and the Belt and Road Initiative.

China Eastern aircraft photo gallery:

 

Air France, KLM and China Eastern announce plans to step up joint venture cooperation with the addition of Virgin Atlantic

Air France, KLM, China Eastern and Virgin Atlantic have signed a MOU concerning the extension of the existing joint venture between Air France, KLM and China Eastern with the addition of Virgin Atlantic, thus providing customers with an increased choice of flights and itineraries when traveling between Europe and China. The announcement reaffirms the Air France-KLM Group’s commitment to the Chinese market, having already implemented an enlarged scope of cooperation with China Eastern in January this year.

Scheduled to enter into force in spring 2020, the cooperation will offer customers an increased number of flights and itineraries between Europe and China, further facilitated by mutual code-sharing, as well as competitive joint commercial propositions. The United Kingdom to Shanghai markets and the connecting flight network within China are expected to be pivotal at a time where China Eastern and Virgin Atlantic services linking London to Shanghai are part of the mutualized offer. It will open up a range of customer benefits when flying and connecting across carriers, including the opportunity for customers to earn and redeem miles.

Flight schedules

Air France, KLM and China Eastern’s current Joint Venture schedules (summer 2019 season):

  • Air France:
    • twice-daily frequencies between Paris – Charles de Gaulle and Shanghai – Pudong
    • 3-weekly frequencies (4-weekly in peak periods) between Paris-Charles de Gaulle and Wuhan
  • KLM:   12-weekly frequencies between Amsterdam – Schiphol and Shanghai – Pudong
  • China Eastern:
    • twice-daily frequencies between Shanghai – Pudong and Paris – Charles de Gaulle
    • 4-weekly frequencies between Shanghai – Pudong and Amsterdam – Schiphol
    • 3-weekly frequencies between Kunming and Paris-Charles de Gaulle
    • 3-weekly frequencies between Qingdao and Paris-Charles de Gaulle

Services between London and Shanghai by Virgin Atlantic and China Eastern are intended to be included in the envisioned joint venture cooperation (summer 2019 season):

  • Virgin Atlantic daily services to Shanghai – Pudong from London – Heathrow
  • China Eastern daily services from Shanghai – Pudong to London Heathrow and 3-weekly frequencies to London – Gatwick

 

KLM becomes the first airline to reach 100 years, celebrates in Amsterdam

By Marco Finelli reporting from Amsterdam.

KLM, is 100 years old. It is by far the first airline to do so. Pieter Elbers – President and CEO of the carrier wanted to underline it “we are the first and only original to achieve this result without having changed our name”. A clear thing that Elbers wanted to point out “Like yesterday and how it is today and it will be for the future KLM has thought big since the early days. Only after 4 years did the first intercontinental service opening a service to  Batavia (now Jakarta in Indonesia) and then Curaçao later, the first freight services and in 1946 the first carrier to open a passenger service between Europe and the United States with a flight to New York, up to the first country to sign an Open Sky agreement with the USA”.

From these results Elbers indicated that KLM is always innovative, looking to the future to be a carrier in step with the times. Elbers said on this “global competition is absolutely a present factor, you have seen in the last two years how many carriers have disappeared from the scene”. You can’t stay behind. Challenges must be fought every day, keeping up with the times. 100 years after its foundation, the company is always at the forefront with the profusion of all the more than 30,000 employees who in all areas of the carrier continue to work so that KLM produces high standards, expansion and above all positive financial results. Major investments in the last two years on digital both as customers care and as a company.

Over 28 million followers on social media, more than 143 million visits to the website and over 19,000 multimedia devices in the hands of employees. 2018 was a memorable year as the presentation indicates. KLM saw over 34 million passengers on board of its aircraft. Seven regional Embraer 175s entered the fleet and three Dreamliners on long haul. It carried 620,000 tons of goods all over the world in the holds of its own aircraft and 7 Boeing 747 Combis and three Boeing 747-400F freighters. He celebrated the achievement of the 99 different ceramic houses built by the prestigious Royal Delft.

In 2018 it opened four airports, three in Europe such as Vaxjo, Marseille and Nantes. In the long haul Fortaleza opened. In total there are over 160 airports now served and more than 800 with those of all partners. KLM’s business has an impact of over € 30 billion, over 300 thousand indirect jobs, in addition to the already said over thirty thousand in the Netherlands, the second largest company in the country “.

Schipol, the carrier’s hub in a nation of 17 million people, has enlivened over 71 million passengers in 2018 and is the third most important in Europe. “It is not technically saturated, it has reached the limit set by the local authorities of half a million movements, but in the future it will rise to 540000, it is not known when” so said Elbers. “KLM has four main markets – says Elbers – they are USA, China, Brazil and Canada “. KLM benefits from an important connectivity from various markets thanks to Air France, Delta and in the future from Virgin Atlantic”, which recently the British airline has become part of Blue Sky, the alliance that in addition to the Paris airports, the American ones and in the future London will be a way of further connectivity with more possibilities to reach many markets. In example Brazil is an important market for KLM, 25% of our passengers continue the journeys with partner GOL.

 

Virgin’s world network comes to mind as well as Caribbean destinations not served by Air France and KLM. Elbers stressed “the opening of Austin for next year and the network shared with Delta is a strategic condition impossible to forget”. The future is also in the hands of technology of sustainability at the level of aircraft that consume less, such as the gap between 1970’s Boeing 747 and today’s Boeing 787. But also the use of bio fuels as it will be today towards the future. In the cargo side the biggest and excellent bulk available on Boeing 777-300ERs are the future change and replace of the today venerable Boeing 747-400s Combi freight today in fleet with 7 jets. The 18/27 tons available on each ships can be compared similar with availability on Boeing 777s

In addition to the electrical technology being developed with research institutes. KLM continue to support with her know how the new possibility of sustainable new airplanes. “We do not build aircraft, but we help them build them with our global operator know-how,” said Elbers. But KLM does not grow only for air transport, Elbers refers as a great company captain and excellent motivator “today and tomorrow is in the hands of our collaborators, at all levels, from high level to low level profile. Everyone is able to keep a company at a high level, from flight personnel to ground personnel, from IT to technicians ”. A winning message deliberately shown by a winning carrier.

All photos by Marco Finelli.

KLM marks centenary with 100th Delftware miniature

KLM Royal Dutch Airlines, the world’s oldest international airline still operating under its original name, marked its 100th anniversary yesterday. This auspicious occasion was celebrated with a spectacular event, attended by the Minister of Finance, Wopke Hoesktra. He, along with customers, partners, Air France-KLM executives, and staff from various divisions, looked back on 100 years of KLM history and forward to a sustainable future.

Hangar 10 was the backdrop to the “KLM Experience”, where guests were treated to an impressive overview of KLM’s past, present and future. This included an in-depth look at KLM’s development over the decades and the role it played in international civil aviation.

“The fact that we are celebrating our 100th anniversary is not just testimony to a century of successful enterprise, innovation, and commerce, but also to the faith that customers and partners have in KLM. It is an ode to KLM’s aviation pioneers, who literally put civil aviation on the map worldwide. KLM is the oldest international airline still operating under its original name. We were the first airline to successfully pursue partnerships and alliances, after which many other countries and airlines followed our example. This has brought together hundreds of millions of people around the globe. As Albert Plesman put it: “The ocean of the air unites all people.” We may take pride in our long list of achievements and efforts over the past 100 years. And so we stand – energetic and confident – on the threshold of a new century. Filled with the same pioneering and enterprising spirit, we look forward, with optimism, to taking on the challenges of sustainability and innovation.” – Pieter Elbers, KLM President & CEO.

“You feel at home aboard a KLM aircraft. Wherever you are, when you’re with KLM, the Netherlands feels close by. Together with Schiphol, KLM is of great importance to our global connectivity and hence to employment opportunities in the Netherlands. The world is no longer the same as it was 100 years ago, but the pioneering spirit of Albert Plesman is still very much alive at the company. I wish KLM a wonderful centenary and a successful, innovative, jet-setting future, in which the company will join hands with Air France in achieving their superb share objective to become Europe’s best airline.” – Finance Minister of The Netherlands, Wopke Hoekstra.

KLM’s 100th Delftware miniature

In keeping with tradition, today KLM marked its anniversary with the presentation of a new Delftware miniature house; a moment eagerly awaited by faithful collectors all over the world. This year’s miniature is a replica of Huis ten Bosch Palace in The Hague, the home of King Willem-Alexander and his family. Today the first copy of KLM’s 100th Delftware miniature house was presented to Finance Minister Wopke Hoestra by KLM President & CEO Pieter Elbers.

Huis ten Bosch Palace was built in the mid-17th century at the behest of Prince Frederik Hendrik of Orange and his wife Amalia van Solms. It was extended in the first half of the 18th century by Prince Willem IV. After Willem I was crowned King of the Netherlands in 1815, the palace was regularly home to members of the Dutch royal family. Since January 2019, Huis ten Bosch Palace has been the residence of King Willem-Alexander, Queen Máxima and their three daughters. The palace also serves as a ceremonial venue.

“To me, Huis ten Bosch Palace symbolises the special bond between KLM and the Netherlands and the fact that we have borne the predicate Royal for the past 100 years. It is, therefore, a point of pride and honour that our 100th Delftware miniature is a replica of this very special building.” – KLM President & CEO Pieter Elbers

Since the 1950s, KLM has presented specially designed Delftware miniature houses to World Business Class passengers on intercontinental flights. The houses are replicas of monumental buildings throughout the Netherlands. The number of houses in the collection has kept pace with KLM’s anniversary since 1994, with new miniatures added to the collection on or around KLM’s anniversary on 7 October.

KLM book

KLM will also mark its centenary with a special book titled Welcome Aboard – 100 years of KLM Royal Dutch Airlines. The first copy was presented by KLM’s current Board of Managing Directors, Pieter Elbers, René de Groot and Erik Swelheim, to three former KLM presidents, Pieter Bouw, Leo van Wijk and Peter Hartman.

KLM festivities everywhere

Today, KLM staff worldwide shared special treats in honour of our 100th anniversary. There was cake and a special message from Pieter Elbers. In addition, all KLM staff will receive the coveted 100th KLM Delftware miniature house and have been invited to attend the “KLM Experience”. Over the past weekend, KLM staff in their thousands were immersed in 100 years of KLM history. Many thousands more will gather this weekend, to undergo an unforgettable experience, featuring a wide array of events, shows, and activities.