Category Archives: United Airlines

United opens its largest club in the country

United Airlines on May 19 announced the opening of its new, nearly 30,000 square-foot United Club location at Newark Liberty International Airport, offering travelers a modern design, enhanced amenities and culinary offerings, locally-sourced art and furniture pieces and views of the Manhattan skyline.

Located in Terminal C3 near gate C123, this club is the largest club in United’s network, and is opening just in time for the Memorial Day holiday, which the airline expects will be one of its busiest travel weekends so far this year.

New, 30,000 sq.-ft. United Club(SM) at Newark Liberty International Airport offers more modern United brand experience with views of the Manhattan skyline, close to 500 seats, spa-like shower suites and a barista-staffed coffee shop.

The Newark United Club location features a new design and reflects a modern take on the United Club experience. It showcases many firsts for the club, as well as existing premium offering, including the following:

  • The largest club in our network: The club features more than 480 seats across spaces for lounging, working, private dining and socializing.
  • Spa-like showers: Members can freshen-up in one of the six, spa-like shower suites at Newark, stocked with Sunday Riley products.
  • Coffee shop experience: Staffed by a barista ready to prepare their favorite hand-crafted drinks, flyers can get inspired at the full-service coffee bar, featuring illy signature blend of 100 percent Arabica beans, in addition to culinary offerings in all United Clubs, like complimentary beverages and snacks.
  • Modern, Newark-inspired design: Flyers can enjoy unmatched views of the Manhattan skyline amidst locally-sourced furniture pieces and décor, as well as the new design and color scheme that will be rolled-out in future new and refurbished clubs. The space also includes modern amenities, like self-scan entry for quick access and free, high-speed Wi-Fi.
  • Sustainable, green materials: As part of the airline’s sustainability commitment, the Club is designed with sustainable materials and features, such as WaterSense-rated fixtures, enhanced indoor air quality, green cleaning and more.

Additionally, in collaboration with The Newark Museum of Art and Gallery Aferro, the new club location prominently features two murals created by local artists, Gilbert Hsiao and Dahlia Elsayed. Inspired by the musical legacy in the Newark area and United’s iconic history, Hsiao’s mural, located in the club’s entryway, is a deceptively simple, eye-catching piece featuring dots and circles to represent abstract beats in space as well as nod to the United globe. Elsayed’s artwork, situated in the club’s lounge, is an abstract and textural piece, referencing Arshile Gorky’s famous 1936-67 murals at EWR, with imagery inclusive of built and natural environments of the New York / New Jersey area.

“The Newark Museum of Art is honored to be a part of this remarkable tribute to our community and our city,” said Linda Harrison, The Newark Museum of Art’s director and CEO. “May these tremendous artworks inspire and remind our residents and visitors of Newark’s role as a cultural hub for artistic excellence and community cultivation. We are so proud to contribute to this exciting unveiling and pay homage to our special city with these two extraordinary works of art.”

United Airlines aircraft photo gallery (Boeing):

United Airlines aircraft photo gallery (historic liveries):

FAA clears United’s 52 P&W Boeing 777-200s to return to service

United Airlines Boeing 777-222 ER N210UA (msn 30216) IAD (Brian McDonough). Image: 950647.

United Airlines has received FAA approval to gradually return its 52 Pratt & Whitney-powered Boeing 777-200s to service.

The FAA approved the service bulletins for the necesaary changes that will allow the aircraft to return to service.

The first 777 is expected to reenter service next week.

United’s 52 Pratt & Whitney-powered Boeing 777s have been grounded since an engine failure in Denver in February 2021.

Top Copyright Photo: United Airlines Boeing 777-222 ER N210UA (msn 30216) IAD (Brian McDonough). Image: 950647.

United Airlines aircraft photo gallery (Boeing):

United Airlines expects P&W Boeing 777-200s to return to service next week

From Reuters:

“United Airlines said on Tuesday its Boeing 777 planes equipped with Pratt & Whitney (PW) engines are expected to return to service next week.

Andrew Nocella, United’s chief commercial officer, said the Federal Aviation Administration (FAA) has issued the final paperwork for the wide-body jets, which were grounded after a United flight to Honolulu suffered an engine failure and made an emergency landing in February 2021 in Denver.”

United Airlines aircraft photo gallery:

United Airlines to cut its long-haul network in June due to the 777-200 prolonged grounding

United Airlines has been forced to cut its long-haul network in June due to the continued grounding of its 52 Boeing 777-200s powered by Bratt & Whitney engines.

The following routes will be cut in June:

Newark hub to:



Stockholm (Arlanda) (will not be restored)

Tokyo (Narita)

Washington Dulles hub to:




Sao Paulo

United Airlines aircraft photo gallery:



United becomes first U.S. airline to sign agreement to purchase Sustainable Aviation Fuel (SAF) overseas

United Airlines, which has invested in more sustainable fuel production than any other airline in the world, became the first US airline to sign an international purchase agreement for sustainable aviation fuel (SAF).

The airline has signed a new purchase agreement with Neste that provides United the right to buy up to 52.5 million gallons over the next three years for United flights at Amsterdam’s Schiphol Airport, and potentially other airports as well.

Neste will provide United with 2.5 million gallons of SAF in Amsterdam in the first year. United will also have the right to purchase up to 20 million gallons in the second year, and up to 30 million gallons in the third year, at Amsterdam or other locations that Neste can supply throughout the globe, as Neste increases its SAF production.

This supply agreement is enabled by Neste’s ambitious growth strategy, which will see the company producing 515 million gallons of SAF (1.5 million metric tons) per year by the end of 2023. Neste has been producing and delivering SAF since 2011 and has a proven track record of supplying SAF to customers in Europe, Asia and the Americas.

SAF delivers the performance of conventional jet fuel but with a significantly smaller carbon footprint on a lifecycle basis. Neste’s SAF reduces lifecycle greenhouse gas emissions (“GHG”) by up to 80% compared to conventional jet fuel and burns cleaner than conventional jet fuel reducing non-CO2 emissions, including particulate matter (PM). Neste MY Sustainable Aviation Fuel™ is produced from 100% sustainably sourced renewable waste and residue raw materials, including used cooking oil and animal fat waste.

United has aggressively pursued strategic investments in SAF producers and revolutionary technologies including carbon capture, hydrogen-electric engines, electric regional aircraft, and urban air mobility. United has invested in more SAF production than any other airline globally.

United’s 100% green commitment

Here are some of the ways United plans to make sustainability the new standard in flight:

  • In March, United invested in synthetic biology company Cemvita Factory for them to begin R&D efforts to bioengineer microbes with the express purpose of creating SAF.
  • In December 2021, United purchased an equity stake in hydrogen-electric engine developer ZeroAvia, becoming the largest airline to invest in zero-emission engines for regional aircraft.
  • In December 2021, United became the first in aviation history to fly an aircraft with passengers using 100% SAF.
  • In September 2021, United agreed to purchase 1.5 billion gallons of SAF paired with an investment in Alder Fuels – enough to fly more than 57 million passengers.
  • United is also an investor in Fulcrum BioEnergy, where United has an option to purchase up to 900 million gallons of SAF.
  • In July 2021, United announced that along with Breakthrough Energy Ventures and Mesa Airlines, it invested in electric aircraft startup Heart Aerospace. Heart Aerospace is developing the ES-19, a 19-seat electric aircraft that has the potential to fly customers with zero emissions when powered by renewable electricity.
  • In July 2021, Air Transport World magazine named United its Eco-Airline of the Year for the third time.
  • In February 2021, United announced an agreement to work with Archer Aviation to accelerate the development and production of their electric aircraft – an urban mobility solution that has the potential to serve as an ‘air taxi,’ giving United customers another opportunity to reduce their carbon footprint before they even board a United flight.
  • In 2019, United operated the Flight for the Planet, which at the time represented the most-eco-friendly commercial flight of its kind in the history of commercial aviation.
  • In 2018, United became the first U.S. airline to commit to reducing its GHG emissions, by 50% by 2050. This goal has since been superseded by the airline’s 100% green net zero commitment.
  • In 2016, United became the first airline globally to use SAF in regular operations on a continuous basis with SAF from World Energy.

United Airlines aircraft photo gallery (Boeing, new livery):

United resumes flights between San Francisco and Melbourne, Australia

United Airlines today announces the return of its nonstop service between San Francisco and Melbourne, beginning with three weekly flights this June. The restart of this route complements United’s existing service between Sydney and the airline’s hubs in San Francisco and Los Angeles. United will now be the only U.S. airline to offer nonstop flights from the United States to Melbourne.

Since Australia announced in February that the country would open its borders to international travelers after being closed for nearly two years, there has been remarkable growth in travel demand from the U.S. United has more capacity from the United States to Australia than any other U.S. carrier, and the resumption of the airline’s San FranciscoMelbourne service will provide customers with even more access to Australia ahead of the busy summer travel period. Additionally, United’s recently announced commercial alliance with Virgin Australia will offer further connectivity to top Australian destinations with convenient one-stop flights.

United has worked closely with the Victorian government on the resumption of this service, as well as on broader plans for the market as demand continues to grow.

United began offering direct service to Melbourne from Los Angeles in 2014 and launched nonstop flights between San Francisco and Melbourne in October of 2019, prior to the onset of the pandemic.

United to add 30 new or resumed flights in eight weeks

United Airlines Boeing 777-300 ER N2352U (msn 66592) NUE (Gunter Mayer). Image: 957010.

United has kicked off the launch of its largest transatlantic expansion in its history, in anticipation of a strong recovery in European summer travel. In total, United will launch or resume 30 Transatlantic flights from mid-April through early June. This includes adding new nonstop flights to five distinctive leisure destinations no other North American airline serves including Amman, Jordan; Bergen, Norway; Azores, Portugal; Palma de Mallorca, Spain and Tenerife in the Spanish Canary Islands. The airline is also launching five new nonstop flights to some of Europe’s most popular business and tourist hubs including London, Milan, Zurich, Munich and Nice. United is also resuming fourteen Atlantic routes the airline has historically served and adding frequencies in six others.

United’s transatlantic route network will be more than 25% larger than it was in 2019. With this expansion, United will serve more transatlantic destinations than every other U.S. carrier combined and will be the largest airline across the Atlantic for the first time in history.

Amman, Jordan
United will begin new capital to capital service between Washington, D.C./Dulles and Amman, Jordan on May 5. Customers will be able to explore the numerous historical sites in and around Amman, as well as visit Jordan’s other top destinations including Petra, the Dead Sea and the Wadi Rum desert. United is the first airline to offer nonstop service between Amman and Washington D.C./Dulles and will be the only North American carrier flying to Amman with three times weekly service on a Boeing 787-8 Dreamliner.

Ponta Delgada, Azores, Portugal
United will add a third Portuguese destination to its global network with brand new flights between New York/Newark and Ponta Delgada in the Azores beginning May 13. The carrier will offer more flights between the U.S. and Portugal than any other North American airline and will be the only North American airline to fly to the Azores. This joins United’s existing flights between New York/Newark and Porto, and its flights between Washington Dulles, New York/Newark and Lisbon. United will fly a brand-new Boeing 737 MAX 8 aircraft that features United’s new signature interior with enhanced seat back entertainment, Bluetooth connectivity and overhead bin space for every customer.

Bergen, Norway
Beginning May 20, United will become the only U.S. carrier to fly to Norway with flights launching between New York/Newark and Bergen. United will offer three times weekly service on a Boeing 757-200, allowing customers to experience Bergen’s surrounding mountainous landscape and breathtaking fjords. United will offer the only nonstop service between Bergen and the U.S.

Palma de Mallorca, Balearic Islands, Spain
United is expanding its Spanish beach getaway destinations with three times weekly flights between New York/Newark and Palma de Mallorca in the Balearic Islands, launching June 2 with a Boeing 767-300ER. Mallorca is home to some of the world’s most pristine beaches and inspired dining and nightlife options. This will be the first and only nonstop flight between the U.S. and Mallorca and will add to United’s existing services to Madridand Barcelona.

Tenerife, Canary Islands, Spain
Travelers looking for an additional new beach destination can enjoy the stunning black and white sand beaches of Spain’s Canary Islands with United’s new flight from New York/Newark to Tenerife. United will be the only airline to fly nonstop between the Canary Islands and North Americawith three-times weekly service launching June 9 on a Boeing 757-200 aircraft. Along with the new service to Palma de Mallorca, United will fly to more Spanish destinations from North America than any other airline.

Expanded European Service
In light of the increased demand for European travel, United is also launching new service to some of Europe’s most iconic cities, including:

  • New daily flights between Boston and London Heathrow, which began on April 14, and is United’s only trans-oceanic point-to-point flight from Boston. This flight complements United’s nonstop service to London Heathrow from all seven of United’s hubs.
  • New daily flights between Denver and Munich, which began April 23 and joins existing service from Denver to Frankfurt and London. United is the only U.S. airline to offer transatlantic service from Denver.
  • New daily flights between Chicago and Zurich, which began April 23. United now offers more nonstop service between Switzerland and the U.S. than any other U.S. airline, and is the only U.S. airline with nonstop service to Geneva.
  • New daily flights between Newark and Nice, beginning April 29. United will offer more premium seats to Nice than any other U.S. carrier.
  • New daily flights between Chicago and Milan, beginning May 6, joining existing seasonal flights between Chicago and Rome. United will be the only airline to offer nonstop service between Chicago and Milan, adding to its existing service between New York/Newark and Milan.

In addition to these new flights, United is increasing service to popular European travel destinations, including:

  • Second daily flights between Newark and Dublin, which began April 23.
  • Second daily flights between Denver and London Heathrow, beginning May 7.
  • Second daily flight between Newark and Frankfurt, beginning May 26.
  • Second flight between Newark and Rome five times weekly, beginning May 27.
  • Adding a third daily flight between San Francisco and London Heathrow and increasing service between Newark and London Heathrow to seven daily flights, beginning May 28. With this additional service, United will offer 22 daily nonstop flights from the U.S. to London Heathrow.

To help generate excitement about these new routes, earlier this month United launched two unique out of home campaigns, including digital billboards in downtown Boston to highlight the airline’s new Boston-London Heathrow service. United also teamed up with Saks Fifth Avenue for a series of window displays featuring fashion inspired by United’s five unique transatlantic routes.

In addition to these European routes, United is also growing its presence in Africa as part of this transatlantic expansion. On May 8, United will increase its service to offer daily flights between Washington/Dulles and Accra, Ghana. The airline will also extend its existing seasonal service to Cape Town to year-round, with nonstop flights from New York/Newark resuming June 5, subject to government approval.

Top Copyright Photo: United Airlines Boeing 777-300 ER N2352U (msn 66592) NUE (Gunter Mayer). Image: 957010.

United aircraft slide show (Boeing):

United aircraft photo gallery (Boeing):

United and Singapore expand their codeshare agreement

Star Alliance members United Airlines and Singapore Airlines (SIA) today announced an expansion to their codeshare agreement, making it easier for customers to travel to more cities in the United States of America, South East Asia and other destinations in the Asia-Pacific region.


Passengers can now enjoy codeshare flights to 19 new diverse and fast-growing cities ideal for both business and leisure travelers alike, tapping Singapore Airlines’ and United Airlines’ industry-leading networks.

Beginning April 26, 2022, United’s customers will be able to connect to nine new codeshare destinations in the SIA Group network. Of these, seven points are in South East Asia. These are Brunei’s capital Bandar Seri Begawan, Siem Reap in Cambodia, Kuala Lumpur and Penang in Malaysia, and Denpasar (Bali), Jakarta and Surabaya in Indonesia. They may also connect to Perth in Australia, as well as Male in the Maldives with SIA.

SIA customers may connect on United’s flights out of Los Angeles to 10 new codeshare destinations in the US. These are Austin, Baltimore, Boise, Cleveland, Denver, Honolulu, Las Vegas, Phoenix, Reno and Sacramento. This complements the existing connections available on United’s network from Houston to Atlanta, Austin, Dallas/Ft. Worth, Ft. Lauderdale, Miami, New Orleans, Orlando and Tampa.

This announcement comes amid growing demand for international air travel as more countries around the world ease border restrictions. As travel resumes, customers can look forward to enjoying Singapore Airlines’ and United Airlines’ new codeshare flights, award-winning service, and the ability to redeem and earn points and miles while flying on both carriers.

United reports a first quarter 2022 net loss of $1.4 billion, expects to be profitable again in 2Q

United Airlines (UAL) today reported first quarter 2022 financial results and announced it expects to return to profitability in the second quarter on a robust operating revenue outlook, including total revenue per available seat mile (TRASM) of approximately 17% over 2019, the strongest second quarter revenue guidance in company history. The company expects to be solidly profitable in the second quarter with an approximate 10% operating margin (on both a GAAP and adjusted basis1), just 2.9 points less than 2019 operating margin and 3.5 points less than 2019 adjusted operating margin, despite cost headwinds driven by the recent fuel price spike.

As the company’s Pratt & Whitney-powered Boeing 777 aircraft are expected to gradually return to service, the company will continue to add back capacity based on its ability to best serve customers and will take a long-term view of profitability by not sacrificing operational reliability. The company is also seeing indications that business travel is rapidly returning and expects further improvement in international travel, including Asia.

The airline has a bullish outlook on the future – bolstered by this persistent strength of demand and the fact that it is nearing 2019 operating margins – and once again reiterated confidence in its longer term United Next targets of adjusted pre-tax margin2 of approximately 9% in 2023 and about 14% in 2026. This confidence is underpinned by the company’s current expectation to report a profit for the full year 2022.

“I am proud of the United team that once again managed to overcome the challenges of the quarter and prioritized high operating reliability for our customers by gradually adding back capacity. Our team continues to do an outstanding job of caring for our customers,” said United Airlines CEO Scott Kirby. “The demand environment is the strongest it’s been in my 30 years in the industry – and United and its customers will benefit more than any other airline. We’re now seeing clear evidence that the second quarter will be an historic inflection point for our business. It leaves me more optimistic than ever about United’s future.”

First Quarter Financial Results

  • Reported first quarter 2022 capacity down 19% compared to first quarter 2019.
  • Reported first quarter 2022 net loss of $1.4 billion, adjusted net loss3 of $1.4 billion.
  • Reported first quarter 2022 total operating revenue of $7.6 billion, down 21% compared to first quarter 2019.
  • Reported first quarter 2022 TRASM of down 3% compared to first quarter 2019.
  • Reported first quarter 2022 Cost Per Available Seat Mile (CASM) of up 21%, and CASM-ex3 of up 18%, compared to first quarter 2019.
  • Reported first quarter 2022 operating loss of $1.4 billion, adjusted operating loss3 of $1.4 billion.
  • Reported first quarter 2022 fuel price of approximately $2.88 per gallon.
  • Reported first quarter 2022 pre-tax margin of negative 23.2%, negative 23.2% on an adjusted3 basis.
  • Reported first quarter 2022 ending available liquidity4 of $20 billion.
  • Reported a decline in total debt of over $700 million.

Operational Performance

  • Finished second among mainline carriers for completion for the quarter.
  • Achieved best first quarter baggage handling performance in the last 6 years excluding the pandemic.
  • Protected 225,000 passengers’ trips with ConnectionSaver in Q1.
  • Achieved the highest Net Promoter Score (NPS) for inflight satisfaction.

Key Highlights

  • Officially opened the United Aviate Academy with the goal of training 5,000 new pilots by 2030.  United is the only major U.S. airline to own a flight training school and the historic inaugural pilot class is 80% women or people of color.
  • United Airlines Ventures and Oxy Low Carbon Ventures announced an investment in biotech firm Cemvita Factory to commercialize the production of Sustainable Aviation Fuel intended to be developed through a revolutionary new process using CO2 and synthetic microbes.
  • Debuted free “bag drop shortcut” – a simple way for customers at United’s U.S. hubs to skip the line, check their bag in a minute or less on average, and get to their flight.


  • Announced plans to expand service to one of the world’s most popular vacation destinations by offering three nonstop flights per week, year-round, between New York/Newark and Cape Town International Airport, subject to government approval.
  • Resumed 19 International routes and relaunched service to six cities not served since the beginning of the pandemic including BerlinEdinburgh, ScotlandGrand CaymanCayman IslandsPorto, PortugalSingapore; and Shannon, Ireland.
  • Completed all United Polaris® lounge re-openings with the addition of San Francisco International Airport and Los Angeles International Airport.

Environmental, Social and Governance (ESG)

  • U.S. President Joe Biden announced his intent to appoint United President Brett Hart to the Board of Advisors on Historically Black Colleges and Universities.
  • Along with the PGA TOUR, announced that it will award 51 golf teams at Historically Black Colleges and Universities with more than half a million dollars in grants to fund travel for golf tournaments and recruiting efforts.
  • The United Aviate Academy announced it aims to potentially quadruple the size of its fleet of training aircraft – adding 25 new, state-of-the-art Cirrus TRAC SR20 aircraft to its current fleet.
  • Launched Ukraine relief effort to support flying workers and supplies to areas in need by giving MileagePlus® members the ability to donate cash or miles to United’s humanitarian relief partners. To date, more than 31 million miles were donated and over $224,000 raised by MileagePlus members, with an additional approximately 5 million miles and $100,000 matched by United.
  • Donated $50,000 to Boulder County Wildfire Relief to support those affected by Colorado wildfires.
  • Led Black History Month fundraising campaign – alongside JPMorgan Chase and VISA – supporting Thurgood Marshall College Fund, Leadership Conference Education Fund; NAACP Legal Defense and Education Fund, and United Negro College Fund.
  • Through a combination of cargo-only flights and passenger flights, transported approximately 274 million pounds of freight, which includes nearly 41 million pounds of vital shipments, such as medical kits, personal protective equipment, pharmaceuticals and medical equipment in Q1.

United and Oxy Low Carbon Ventures announce collaboration with Biotech Firm to create new fuel sources

United Airlines Ventures (UAV) and Oxy Low Carbon Ventures (OLCV) today announced a collaboration with Houston-based biotech firm Cemvita Factory to commercialize the production of sustainable aviation fuel (SAF) intended to be developed through a revolutionary new process using carbon dioxide (CO2) and synthetic microbes. UAV also announced an equity investment in Cemvita Factory. OLCV, a subsidiary of Occidental (Oxy), is a founding investor in Cemvita Factory.

SAF is an alternative to jet fuel that uses non-petroleum feedstock and offers lower lifecycle greenhouse gas emissions. United has invested in more SAF production than any other airline.

United and OLCV have previously worked together on new approaches to combat climate change. Together, UAV and OLCV will fund development work at Cemvita to convert carbon dioxide into hydrocarbons for SAF. If performance targets are achieved, UAV and OLCV plan to form a joint venture to commercialize the technology. This includes funding projects such as pilot and demo plants, engineering studies, financing construction and operating SAF plants.

Today’s announcement makes Cemvita the third SAF-related technology to receive an investment from UAV. Launched in 2021, UAV targets startups, upcoming technologies, and sustainability concepts that will complement United’s goal of net zero emissions by 2050 – without relying on traditional carbon offsets. United has aggressively pursued strategic investments in SAF producers and revolutionary technologies including carbon capture, hydrogen-electric engines, electric regional aircraft, and urban air mobility. SAF has the potential to deliver the performance of petroleum-based jet fuel but with a fraction of its carbon footprint on a lifecycle basis.

Cemvita Factory uses synthetic biology to turn carbon dioxide into chemicals and alternative fuels, including sustainable aviation fuel. Cemvita is among the first to employ this technology to support heavy industry decarbonization and, find ways to use microbiology to turn carbon dioxide into fuel.