Category Archives: United Airlines

United Airlines has a huge warning for airlines

From The Motley Fool:

United Airlines has a huge warning for airlines

United warns it may be forced to lay off 36,000 employees

United Airlines is warning it could be forced to furlough about a third of its U.S. employees (36,000 employees). The cuts could come on October 1.

The cuts will impact pilots, flight attendants, mechanics and technicians.

The warning is coming as demand for air travel is stalling due to the continued rise in new COVID-19 cases the United States and new travel restrictions for self quarantine.

The airline has warned its employees that “it’s increasingly likely that travel demand will not return to normal until there is a widely available treatment or vaccine.”

United Airlines aircraft photo gallery:

United Airlines aircraft slide show:

https://airlinersgallery.smugmug.com/frame/slideshow?key=RnHphb&speed=3&transition=fade&autoStart=1&captions=0&navigation=0&playButton=0&randomize=0&transitionSpeed=2

United Airlines further expands international schedule: Adds new service between Chicago and Tel Aviv

United Airlines has announced it is further expanding its international schedule in September with new nonstop service three days a week between Chicago O’Hare and Tel Aviv’s Ben Gurion International Airport. United also announced it is reinstating service between Chicago and Hong Kong as well as between Los Angeles and Sydney.

“Throughout 2020, United has been the only carrier to maintain continuous daily service between the U.S. and Australia as well as the U.S. and Israel,” said Patrick Quayle, United’s vice president of International Network and Alliances. “As we continue rebuilding our international network, we look forward to offering customers more opportunities to travel between the U.S. and Hong Kong, Sydney and Tel Aviv.”

Tel Aviv

In addition to brand new service between Chicago and Tel Aviv, United is increasing its current Tel Aviv service from its Newark hub in August from daily to 10 weekly flights, and will resume service between Washington, D.C. and Tel Aviv in October. On Wednesday, July 8, United resumes its nonstop service between San Francisco and Tel Aviv three days a week. United operates more nonstop service between the United States and Israel than any other U.S. airline.

Hub From To Depart Arrive Days Aircraft
Chicago (ORD) ORD TLV 6:30 PM 1:45 PM Mon/Thu/Sat 787-9
Chicago (ORD) TLV ORD 12:50 AM 5:30 AM Mon/Wed/Sat 787-9
New York/Newark (EWR) EWR TLV 3:30 PM 8:50 AM Tue/Thu/Sat 777-300ER
New York/Newark (EWR) EWR TLV 8:05 PM 1:25 PM Daily 787-10
New York/Newark (EWR) TLV EWR 11:20 AM 4:20 PM Wed/Fri/Sun 777-300ER
New York/Newark (EWR) TLV EWR 11:55 PM 4:30 AM Daily 787-10
San Francisco (SFO) SFO TLV 7:00 PM 6:55 PM Wed/Fri/Sun 787-9
San Francisco (SFO) TLV SFO 12:55 AM 6:00 AM Tue/Fri/Sun 787-9
Washington, D.C. (IAD) IAD TLV 10:55 PM 4:30 PM Wed/Fri/Sun 787-9
Washington, D.C. (IAD) TLV IAD 12:20 AM 5:55 AM Tue/Fri/Sun 787-9

Subject to government approval

Hong Kong

Beginning in September, United will operate one flight weekly between Chicago and Hong Kong. United currently operates five weekly flights between San Francisco and Hong Kong.

Hub From To Depart Arrive Days Aircraft
Chicago (ORD) ORD HKG 2:00 PM 6:40 PM Sunday 777-300ER
Chicago (ORD) HKG ORD 10:30 AM 12:30 PM Tuesday 777-300ER

Subject to government approval

Sydney, Australia

Beginning in September, United will reinstate passenger service between Los Angeles and Sydney. Throughout 2020, United has been the only carrier to maintain continuous daily, passenger service between the U.S. and Sydney from its San Francisco hub.

Hub From To Depart Arrive Days Aircraft
Los Angeles (LAX) LAX SYD 10:55 PM 6:55 AM Tue/Thu/Sun 787-9
Los Angeles (LAX) SYD LAX 9:30 AM 6:05 AM Tue/Thu/Sat 787-9

Subject to government approval

United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind.

United Airlines aircraft photo gallery:

United Airlines aircraft slide show (new livery):

https://airlinersgallery.smugmug.com/frame/slideshow?key=RnHphb&speed=3&transition=fade&autoStart=1&captions=0&navigation=0&playButton=0&randomize=0&transitionSpeed=2

 

United Airlines adds nearly 25,000 flights in August

United Airlines today announced it is tripling the size of its August schedule compared to its June 2020 schedule, adding nearly 25,000 domestic and international flights compared to July 2020, and plans to fly 40% of its overall schedule in August, as compared to August 2019. While travel demand remains a fraction of what it was at the end of 2019, customers are slowly returning to flying with a preference for leisure destinations, trips to reunite with friends and family, and getaways to places that encourage social distancing. According to TSA, more than 600,000 passengers passed through airport security checkpoints on Monday, June 29, the first time since March 19 that those numbers exceeded 25% of pre-COVID levels.

United has overhauled its cleaning and safety procedures under United CleanPlus and is  giving customers more flexibility when booking by extending its waiver of change fees and award redeposit fees for reservations through July 31.

United plans to add more than 350 daily flights from its U.S. hubs in August, including doubling the number of flights from New York/Newark compared to July. This increase includes more flights to mountain and national park destinations like Aspen, Colorado; Bangor, Maine; Bozeman, Montana; and Jackson Hole, Wyoming. Internationally, United’s August schedule will include a return to Tahiti and additional flights to Hawaii, the Caribbean and Mexico. Across the Atlantic, United will add more flights and options to Brussels, Frankfurt, London, Munich, Paris and Zurich.

“We’re taking the same data-driven, realistic approach to growing our schedule as we did in drawing it down at the start of the pandemic,” said Ankit Gupta, United’s vice president of Domestic Network Planning. “Demand is coming back slowly and we’re building in enough capacity to stay ahead of the number of people traveling. And we’re adding in flights to places we know customers want to travel to, like outdoor recreation destinations where social distancing is easier but doing so in a way that’s flexible and allows us to adjust should that demand change.”

U.S. Domestic

Domestically, United plans to fly 48% of its 2019 schedule in August compared to 2019 levels, up from 30% in July. Travelers in search of more socially distant vacation options like beach, mountain and national park destinations will see more opportunities for leisure travel in United’s August schedule. Highlights include:

  • Adding more than 600 daily flights to more than 200 airports across the United States, including the resumption of 50 routes from July to August.
  • Expanding flights at 147 airports across the United States.
  • Increasing connectivity in United’s mid-continental hubs, including Chicago, Denver and Houston.
  • Doubling the number of flights from New York/Newark
  • Returning around 90 aircraft back into service, including adding more CRJ-550 service between New York/Newark and St. Louis; Indianapolis; Richmond, Virginia; Cincinnati; Norfolk, Virginia; and Columbus, Ohio.
  • Increasing service between Hawaii and its hubs in Chicago, Denver, Houston, Los Angeles and San Francisco
  • Resuming service to more Hawaiian destinations, including Lihue from San Francisco and Hilo from Los Angeles.

International

“United’s international schedule continues to be guided by customer demand as we add back capacity in regions with relative strength,” said Patrick Quayle, United’s vice president of International Network and Alliances. “For August, we’ve seen increasing demand for leisure travel and have added options to places like Cancun and reinstated service to Tahiti. Additionally, we are further building out service to partner hubs like Frankfurt and Zurich, where customers can connect on to a wide array of destinations.”

Atlantic

Internationally, United is scheduled to fly 25% of its schedule in August, up from 16% in July. Across the Atlantic, United plans to offer customers more opportunities to get to Europe and beyond, with more flying from Chicago, New York/Newark and San Francisco. Highlights include:

  • Resuming service between Chicago and Brussels and Frankfurt.
  • Resuming service between New York/Newark and Brussels, Munich and Zurich.
  • Resuming service between San Francisco and London.

Upon government approval, United will restart daily service between Delhi and San Francisco and New York/Newark.

Pacific

Across the Pacific in August, United is scheduled to restart three-times-weekly service connecting the mainland United States and Tahiti. In July, United made several changes to its Asia Pacific schedule. Highlights of United’s service include:

  • Starting new service, five times weekly, between Chicago and Tokyo’s Haneda Airport. United will continue operating daily service to Tokyo Narita from New York/Newark and San Francisco.
  • Resuming service between Hong Kong and San Francisco five days a week, with service continuing to Singapore.
  • Resuming service to Seoul, South Korea three days a week.
  • Resuming service to Shanghai from San Francisco two days a week.

Latin America/Caribbean

Throughout Latin America and the Caribbean, United is expanding across each region with a total of 35 new routes for August. Highlights of United’s schedule include:

  • Resuming service between Houston and Lima.
  • Resuming service between New York/Newark and Sao Paulo.
  • Resuming service between Mexico City and Chicago, New York/Newark and San Francisco.
  • Adding more ways to get to Cancun from Chicago, Denver, Los Angeles, New York/Newark and San Francisco.
  • Resuming service to San Salvador and Guatemala City from Houston, New York/Newark, Los Angeles and Washington, D.C.
  • Increasing the number of flights between Houston and Mexico City, Cancun, Guadalajara and Leon in Mexico; Panama City, Panama.
  • Increasing the number of flights between New York/Newark and Punta Cana, Santiago and Santo Domingo in the Dominican Republic.

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer’s journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:

  • Requiring all travelers – including crew members – to wear face coverings and potentially revoking travel privileges for customers who do not follow these requirements, as underscored in a recent video from United CEO, Scott Kirby.
  • Using state-of-the-art high-efficiency (HEPA) filters on United aircraft to circulate air and remove up to 99.97% of airborne particles.
  • Using electrostatic spraying on all mainline aircraft before departure for enhanced cabin sanitation.
  • Adding a step to the check-in process, based on a recommendation from the Cleveland Clinic, requiring customers to acknowledge they do not have symptoms for COVID-19 and agree to follow our policies, including wearing a mask on board.
  • Offering customers a touchless baggage check-in experience at more than 200 airports across the United States; United is the first and only U.S. airline to make this technology available.

Domestic U.S., Canada – August

Chicago O’Hare (ORD)

City

Frequency

August 3

Albuquerque, NM (ABQ)

Daily

August 3

Bangor, ME (BGR)

Daily

August 3

Colorado Springs, CO (COS)

Daily

August 3

El Paso, TX (ELP)

Daily

August 3

Honolulu, HI (HNL)

Daily*

August 3

Quebec, QC (YQB)

Daily

August 3-August 15

Missoula, MT (MSO)

Daily

*Service increases to Daily August 3

Denver (DEN)

City

Frequency

August 1

Everett, WA (PAE)

Daily

August 3

Calgary, AB (YYC)

Daily

August 3

Charlotte-Douglas, NC (CLT)

Daily

August 3

Detroit, MI (DTW)

Daily

August 3

El Paso, TX (ELP)

2x daily

August 3

Fort Lauderdale, FL (FLL)

Daily

August 3

Hartford, CT (BDL)

Daily

August 3

Honolulu/Oahu, HI (HNL)

Daily

August 3

Kahului/Maui, HI (OGG)

Daily

August 3

Kona, HI (KOA)

4x weekly

August 3

Little Rock, AR (LIT)

Daily

August 3

Louisville (SDF)

Daily

August 3

Lubbock, TX (LBB)

5x weekly

August 3

Monterey, CA (MRY)

Daily

August 3

Richmond, VA (RIC)

Daily

August 3

Riverton, WY (RIW)

Daily

August 3

Traverse City, MI (TVC)

Daily

August 3

Vancouver, BC (YVR)

Daily

August 4

Lihue, HI (LIH)

3x weekly

August 8

Destin-Ft Walton Beach, FL (VPS)

1x weekly

August 8

Greenville/Spartanburg, SC (GSP)

1x weekly

August 22

Jacksonville, FL (JAX)

12 Ops

Houston (IAH)

City

Frequency

August 3

Calgary, AL (YYC)

Daily

August 3

Amarillo, TX (AMA)

Daily

August 3

Honolulu, HI (HNL)

Daily

August 3

Ontario, CA (ONT)

Daily

August 8

Jackson Hole, WY (JAC)

1x weekly

August 8-August 15

Bozeman, MT (BZN)

1x weekly

August 8-August 15

Rapid City, SD (RAP)

1x weekly

Los Angeles (LAX)

City

Frequency

August 3

Boston, MA (BOS)

Daily

August 3

Kalispell, MT (FCA)

Daily

August 3

Kona, HI (KOA)

Daily

August 3

Kahului, HI (OGG)

Daily

August 3

Lihue, HI (LIH)

Daily

August 3

Phoenix, AZ (PHX)

2x daily

August 3

Seattle, WA (SEA)

2x daily

August 4

Hilo, HI (ITO)

3x weekly

New York/Newark (EWR)

City

Frequency

August 3

Burlington, VT (BTV)

2x daily

August 3

Kansas City, MO (MCI)

2x daily

August 3

Orange County, CA (SNA)

Daily

August 3

Sarasota/Bradenton, FL (SRQ)

3x daily

August 3

Syracuse, NY (SYR)

Daily

August 3

Toronto, ON (YYZ)

Daily

August 8

Bozeman, MT (BZN)

2x weekly

August 8-August 15

Rapid City, SD (RAP)

1x weekly

San Francisco (SFO)

City

Frequency

August 3

Honolulu, Hawaii (HNL)

2x daily*

August 3

Kona, Hawaii (KOA)

2x daily*

August 3

Kahului, Hawaii (OGG)

2x daily*

August 3

Lihue, Hawaii (LIH)

Daily

August 3

Washington, DC (DCA)

6x weekly

August 8-August 15

Rapid City (RAP)

1x weekly

*Service increases August 3

 

International – August

* New market in August / ** Market with increasing frequencies in August

Chicago O’Hare (ORD)

City

Frequency

Atlantic

Brussels (BRU)*

4x weekly

Frankfurt (FRA)*

5x weekly

London (LHR)

Daily

Latin

Cancun, Mexico (CUN)*

4x weekly

Mexico City, Mexico (MEX)*

5x weekly

Pacific

Tokyo-Haneda (HND)

5x weekly

Canada

Calgary (YYC)

Daily

Montreal (YUL)**

2x daily

Quebec City (YQB)*

Daily

Toronto (YYZ)**

3x daily

Denver (DEN)

City

Frequency

Latin

Cancun, Mexico (CUN)*

4x weekly

Canada

Calgary (YYC)*

Daily

Vancouver (YVR)*

Daily

Houston (IAH)

City

Frequency

Latin

(Central & South Am.)

Belize City, Belize (BZE)*

Daily

Guatemala City, Guatemala (GUA)*

2x daily

Liberia, Costa Rica (LIR)*

Daily

Lima, Peru (LIM)*

3x weekly

Managua, Nicaragua (MGA)*

Daily

Panama City, Panama (PTY)*

2x daily

Quito, Ecuador (UIO)**

Daily

San Jose, Costa Rica (SJO)*

2x daily

San Pedro Sula, Honduras (SAP)*

2x daily

San Salvador, El Salvador (SAL)*

2x daily

São Paulo, Brazil (GRU)*

Daily

Tegucigalpa, Honduras (TGU)

Daily

Latin (Mexico)

Cancun, Mexico (CUN)**

3x daily

Cozumel, Mexico (CZM)*

1x weekly

Guadalajara, Mexico (GDL)**

2x daily

Leon, Mexico (BJX)**

2x daily

Los Cabos, Mexico (SJD)

Daily

Mexico City (MEX)**

3x daily

Monterrey, Mexico (MTY)

Daily

Puebla, Mexico (PBC)*

4x weekly

Puerto Vallarta, Mexico (PVR)

Daily

Queretaro, Mexico

Daily

San Luis Potosi, Mexico

Daily

Latin (Caribbean)

Aruba (AUA)*

1x weekly

Montego Bay, Jamaica (MBJ)**

Daily

Nassau, Bahamas (NAS)**

Daily

Punta Cana, Dominican Republic (PUJ)**

Daily

San Juan, Puerto Rico (SJU)

Daily

St. Thomas

3x weekly

Canada

Calgary (YYC)*

Daily

Los Angeles (LAX)

City

Frequency

Latin

Guatemala City, Guatemala (GUA)*

2x weekly

San Salvador, El Salvador (SAL)*

2x weekly

Los Cabos, Mexico (SJD)*

5x weekly

Cancun, Mexico (CUN)*

2x weekly

New York/Newark (EWR)

City

Frequency

Atlantic

Amsterdam (AMS)

Daily

Brussels (BRU)*

3x weekly

Dublin (DUB)

4x weekly

Frankfurt (FRA)

Daily

London (LHR)

Daily

Munich (MUC)*

3x weekly

New Delhi (DEL)

Daily

Paris (CDG)**

Daily

Tel Aviv (TLV)

Daily

Zurich (ZRH)*

3x weekly

Latin

São Paulo, Brazil (GRU)*

3x weekly

Guatemala City, Guatemala (GUA)*

2x weekly

Liberia, Costa Rica (LIR)*

1x weekly

San Salvador, El Salvador (SAL)*

2x weekly

San Pedro Sula, Honduras (SAP)*

2x weekly

San Jose, Costa Rica (SJO)*

3x weekly

Cancun, Mexico (CUN)*

2x daily

Mexico City, Mexico (MEX)*

Daily

Aguadilla, Puerto Rico (BQN)*

Daily

Aruba (AUA)**

Daly

Montego Bay, Jamaica (MBJ)**

Daily

Nassau, Bahamas (NAS)**

Daily

Puerto Plata, Dominican Republic (POP)*

1x weekly

Punta Cana, Dominican Republic (PUJ)**

Daily

Santo Domingo, Dominican Republic (SDQ)**

2x daily

Santiago, Dominican Republic (STI)**

2x daily

San Juan, Puerto Rico (SJU)

Daily

Pacific

Tokyo-Narita (NRT)

Daily

Canada

Toronto (YYZ)*

Daily

San Francisco (SFO)

City

Frequency

Atlantic

Frankfurt (FRA)

Daily

London (LHR)*

5x weekly

New Delhi (DEL)

3x weekly

Tel Aviv (TLV)

3x weekly

Latin

Cancun, Mexico (CUN)*

2x weekly

Mexico City, Mexico (MEX)*

5x weekly

Puerto Vallarta, Mexico (PVR)*

5x weekly

Los Cabos, Mexico (SJD)*

5x weekly

Pacific

Hong Kong (HKG) – Singapore (SIN)

5x weekly

Pape’ete, Tahiti (PPT)*

3x weekly

Seoul (ICN)

3x weekly

Shanghai (PVG)

2x weekly

Sydney (SYD)

Daily

Tokyo-Narita (NRT)

Daily

Canada

Vancouver (YVR)**

2x daily

Washington, D.C. (IAD)

City

Frequency

Atlantic

Brussels (BRU)

Daily

Frankfurt (FRA)

Daily

London (LHR)

Daily

Munich (MUC)**

Daily

Zurich (ZRH)

Daily

Latin

Guatemala City, Guatemala (GUA)*

2x weekly

San Salvador, El Salvador (SAL)*

2x weekly

Canada

Toronto (YYZ)

Daily

Guam (GUM)

City

Frequency

Tokyo-Narita (NRT)**

10x weekly

Honolulu (HNL)

Daily

Saipan (SPN)

3x weekly

Palau (ROR)

2x monthly

Yap (YAP)

1x monthly

Island Hopper (TKK,PNI,KSA,KWA,MAJ)

1x monthly

Chuuk (TKK) – Pohnpei (PNI)

1x monthly

 

United Airlines is resuming service between San Francisco and Shanghai

United Airlines announced today it will resume service to China with twice-weekly flights between San Francisco and Shanghai’s Pudong International Airport via Seoul’s Incheon International Airport beginning July 8, 2020. United will operate service with Boeing 777-300ER aircraft from San Francisco to Shanghai on Wednesdays and Saturdays. Customers traveling from Shanghai will return to San Francisco on Thursdays and Sundays.

Flight

Depart

Day

Time

Arrive

Time

UA 857

San Francisco

Weds., Sat.

11:00 a.m.

Shanghai

5:45 p.m.+1 day

UA 858

Shanghai

Thurs., Sun.

9:40 p.m.

San Francisco

8:55 p.m.

Prior to suspending service to Shanghai in February due to COVID-19, United was the largest U.S. carrier serving China and operated five daily flights between Shanghai and its hubs in San Francisco, Los Angeles, Chicago and New York/Newark and has served Shanghai for more than 30 years. In July, across the Pacific, United will also reinstate service between Chicago and Tokyo with the addition of new service to Tokyo’sHaneda Airport. Additionally, United will resume service to Seoul; restart service to Hong Kong and will fly to Singapore via a stop at Hong Kong.

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer’s journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health and safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:

  • Requiring all travelers – including crew members – to wear face coverings and temporarily revoking travel privileges for customers who do not follow these requirements.
  • Using state-of-the-art high-efficiency (HEPA) filters on all United mainline aircraft to circulate air and remove up to 99.97% of airborne particles
  • Using electrostatic spraying on all aircraft before departure for enhanced cabin sanitization
  • Adding a step to the check-in process, based on a recommendation from the Cleveland Clinic, requiring customers to acknowledge they do not have symptoms of COVID-19 and agree to follow our policies including wearing a mask on board
  • Offering customers a touchless baggage check-in experience at more than 200 airports across the United States; United is the first and only U.S. airline to make this technology available

For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.

United Airlines strengthens onboard mask policy to further protect passengers and employees against COVID-19 spread

United Airlines announced today that, along with other Airlines for America (A4A) members, it will strengthen mandatory mask policies to further mitigate against the spread of COVID-19 and help continue to keep passengers and crew safe. While the overwhelming majority of passengers are complying with United’s mandatory policy, starting on June 18, any passenger that does not comply when onboard a United flight will be placed on an internal travel restriction list. Customers on this list will lose their travel privileges on United for a duration of time to be determined pending a comprehensive incident review.

 

United currently requires all passengers to wear a face covering onboard its flights and expects that policy to remain in place for at least the next 60 days. The only exceptions to this policy are individuals who have a medical condition or a disability that prevents them from wearing a face covering, those who cannot put on or remove a face covering themselves and small children. Customers are expected to wear a mask for the duration of the flight, except when eating or drinking.

“Every reputable heath institution says wearing a mask is one of the most effective things people can do to protect others from contracting COVID-19, especially in places like an aircraft where social distancing is a challenge,” said United’s Chief Customer Officer, Toby Enqvist. “We have been requiring our customers to wear masks onboard United aircraft since May 4 and we have been pleased that the overwhelming majority of passengers readily comply with our policy. Today’s announcement is an unmistakable signal that we’re prepared to take serious steps, if necessary, to protect our customers and crew.”

Under this new policy, if a flight attendant notices or is informed of a customer onboard who is not wearing a face covering and that passenger does not fall within an exception, the flight attendant will proactively inform the customer that for the health and safety of everyone, face coverings are mandatory for all customers and crew on board. They will also offer to provide the customer with a mask if needed. If the customer continues to be non-compliant, flight attendants will do their best to de-escalate the situation, again inform the customer of United’s policy, and provide the passenger with an In-Flight Mask policy reminder card. If a customer continues to not comply, the flight attendant will file a report of the incident, which will initiate a formal review process. Any final decision or actions regarding a customer’s future flight benefits will not occur onboard but instead take place after the flight has reached its destination and the security team has investigated the incident.

“U.S. airlines are very serious about requiring face coverings on their flights. Carriers are stepping up enforcement of face coverings and implementing substantial consequences for those who do not comply with the rules,” said A4A President and CEO Nicholas E. Calio. “Face coverings are one of several public health measures recommended by the CDC as an important layer of protection for passengers and customer-facing employees.”

In April, United became the first major U.S.-based airline to require flight attendants to wear a face mask while on duty, and beginning in May, expanded that mandate to include all employees and customers on board. This includes front-line workers like pilots, customer service agents and ramp workers when on board an aircraft, along with any other United employees traveling using their flight benefits.

“Wearing a mask is a critical part of helping make air travel safer,” said Dr. James Merlino, Chief Clinical Transformation Officer at Cleveland Clinic. “The more people in a given space wearing masks, the fewer viral particles are making it into the space around them, decreasing exposure and risk.”

The airline’s mask policy is an important part of the United CleanPlus program, which brings together one of the most trusted brands in surface disinfection – Clorox – and the country’s top medical experts – Cleveland Clinic – to inform and guide United’s new cleaning, safety and social distancing protocols. As part of this program, United is taking a layered approach to help protect passengers and employees on board. In addition to requiring masks, United Airlines planes have HEPA grade filters that recirculate air every 2-3 minutes, and the airline is using electrostatic sprayers to disinfect the cabin before flights.

In addition to the onboard actions, United has implemented dozens of other new procedures at other points in the travel journey including offering touchless check-in for baggage at more than 200 locations, asking customers to complete a health assessment at check-in, installing sneeze guards and adjusting the boarding process.

Video:

United expects to have approximately $17 billion in available liquidity by September 2020

United Airlines today announced that it expects to have total available liquidity of approximately $17 billion at the end of the third quarter of 2020. This dollar amount reflects committed financing of $5 billion to be secured by the airline’s loyalty program, MileagePlus, that allows the airline to continue to operate, evolve, and grow the program, as well as $4.5 billion expected to be available to United through the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) Loan Program. The company believes it has sufficient slots, gates and routes collateral available to meet the collateral coverage that may be required for the full $4.5 billion available to the company under the Loan Program. This $9.5 billion of additional liquidity will provide even more flexibility as the airline navigates the most disruptive financial crisis in the history of aviation.

Given the impact COVID-19 has had on travel demand, United has spent the past several months aggressively and proactively cutting costs. The airline has already reduced planned capital expenditures and operating and vendor expenditures, suspended raises and implemented an unpaid time off program for management and administrative employees, put a freeze on hiring, introduced voluntary leave and separation programs, reduced pay for all executives and cut its CEO and President’s base salaries by 100%, among other cost-saving measures. United expects an average cash burn of approximately $40 million per day in the second quarter of 2020 and to reduce its average cash burn to approximately $30 million per day in the third quarter of 2020.

Meanwhile from CNN:

Dr. Fauci says normalcy may not return until next year following Covid-19 case spikes

Goldman Sachs Lending Partners LLC, Barclays Bank PLC and Morgan Stanley Senior Funding, Inc. have committed to provide, and have agreed to arrange the syndication of, the MileagePlus financing through a term loan facility, which is expected to close, subject to standard conditions precedent, by the end of July 2020. Goldman Sachs Lending Partners LLC will act as the sole structuring agent and lead left arranger for the transaction.

MileagePlus has more than 100 million members, over 100 program partners, and is an essential asset for United. The program has historically generated material and stable revenues and free cash flows, drives customer retention, and increases customer lifetime value. United continues to invest in making MileagePlus the top loyalty program for its members. Last year the airline announced that MileagePlus miles never expire and announced a partnership with CLEAR to offer free and discounted memberships to MileagePlus members. United also introduced PlusPoints, a new industry-leading upgrade benefit for Premier members.

 

Will it be enough?

United Airlines passengers first to experience a new LaGuardia Airport

The new United Airline ticket counter in the Arrivals and Departures Hall at Terminal B at LaGuardia Airport opening on June 13, 2020.

United customers traveling through New York-LaGuardia (LGA) this weekend will be the first of any legacy airline to enjoy the airport’s new Terminal B experience, featuring brand-new, best-in-class Arrivals and Departures Hall. Whether their journey starts or ends at LGA, United passengers will see amenities including first-rate retail and dining choices as well as innovative lobby and baggage claim areas. The new building is part of the $4 billion, 1.3-million-square-foot Terminal B redevelopment project operated by LaGuardia Gateway Partners (LGP).

The newly completed and highly contemporary Arrivals and Departures Hall connects directly to Terminal B and the eastern concourse gates via a pedestrian bridge built over the top of the original terminal.

United’s gates opened last June in the Terminal B eastern concourse along with a new United Club located after security near the airline’s gates.

The Club is a private, 10,500-square-foot space that features more than 200 seats – 30 percent larger than United’s previous LGA Club. Along with a more spacious experience, the Club offers sweeping views of the tarmac while combining the sleek styles of New York City with the modern touches travelers desire.

United Airlines asks all passengers to take health self-assessment as part of check-in process

United Airlines has made this announcement:

United Airlines today became the first major U.S. airline to ask all passengers to complete a health self-assessment during their check-in process. Based on recommendations from the Cleveland Clinic, the “Ready-to-Fly” checklist asks customers to confirm they have not experienced COVID-19-related symptoms in the 14 days prior to flying. The assessment is part of United CleanPlus, the company’s commitment to putting health and safety at the forefront of the entire customer experience.

“As people are returning to their daily activities during the COVID-19 pandemic, their health and safety – as well as the health and safety of others – should continue to be top-of-mind,” said Dr. James Merlino, Chief Clinical Transformation Officer at Cleveland Clinic, a nonprofit academic medical center and a United CleanPlus advisor. “Our health experts are pleased to play a role in helping people travel more safely and we worked closely with United to develop a health self-assessment for its customers to better ensure precautions are taken before beginning their journey.”

In accordance with guidance set forth by Cleveland Clinic, the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO), the Ready-to-Fly checklist requires customers to click “Accept” to indicate they have reviewed the checklist during the digital check-in process on the United mobile app, United.com, on a United kiosk, or by reviewing and verbally confirming when checking-in with an agent at the airport to receive a boarding pass.

The checklist includes the following:

  • You must wear a face covering while on board for the safety of everyone.
  • Have not been diagnosed with COVID-19 in the last 21 days. Have not experienced any of the following symptoms in the past 14 days (excludes symptoms from a pre-existing condition)
    • Temperature of 38 C/100.4 F or higher
    • Cough
    • Shortness of breath/difficulty breathing
    • Chills
    • Muscle pain
    • Sore throat
    • Recent loss of taste or smell
  • Have not been denied boarding by another airline due to a medical screening for a communicable disease in the last 14 days.
  • Have not had close contact with someone who tested positive for COVID-19 in the last 14 days.

The checklist also affirms customers are willing to abide by the airline’s other safety protocols, including wearing a face covering, which is now mandatory for all employees and customers on board a United aircraft. Customers that are not able to confirm these requirements and choose not to travel will be able to reschedule their flight. Customers may also choose to check-in at the airport for further review.

“The health and safety of our customers and employees is our highest priority, and we have been working closely with trusted medical experts and partners to institute new practices and procedures to further protect those who work and travel with us,” said Pat Baylis, United’s Corporate Medical Director. “United’s ‘Ready-to-Fly’ wellness checklist sets clear guidelines on health requirements for our customers and helps minimize the risk of exposure during the travel experience.”

The health self-assessment is part of the United CleanPlus program, which also brings together one of the most trusted brands in surface disinfection – Clorox – and the country’s top medical experts – Cleveland Clinic – to inform and guide United’s new cleaning, safety and social distancing protocols that includes touchless check-in for baggage at select locations, sneeze guards, and mandatory face coverings for crew and customers onboard our flights.

In April, United became the first major U.S.-based airline to require flight attendants to wear a face mask while on duty, and beginning in May, expanded that mandate to include all employees and customers on board. This includes front-line workers like pilots, customer service agents and ramp workers when on board an aircraft, along with any other United employees traveling using their flight benefits.

United Airlines aircraft photo gallery:

United turns old uniforms into masks for employees

United Airlines delivered 7,500 face coverings over the past week to front line employees at San Francisco International Airport and the airline’s San Francisco Maintenance Base that were made from 12,284 pounds of uniforms United upcycled. United worked with upcycling partner, Looptworks to produce masks that would supplement the supply of face coverings that the airline already provides all employees and customers.

United recently rolled out new Carhartt Company Gear for its 28,000 Technical Operations, Ramp Service and Catering Operations employees and originally planned to turn the surplus of older garments into carpet padding and insulation fiber. The company changed course last month to align with the latest guidance from the Center for Disease Control’s (CDC) to wear face masks in public when social distancing is not possible.

“This was an opportunity to do something extra for our employees to keep them safe while also staying true to our commitment to be one of the most sustainable airlines in the world,” said Janet Lamkin, United Airlines SVP and President, California. “Recycling these unused uniforms into masks is a natural extension of our broader effort to overhaul our cleaning, social distancing and mitigation measures to ensure we’re doing everything possible to keep our employees and our customers safe.”

United recently launched United CleanPlus, which brings together one of the most trusted brands in surface disinfection – Clorox – and the country’s top medical experts – Cleveland Clinic – to inform and guide United’s new cleaning, safety and social distancing protocols that includes touchless kiosks in select locations for baggage check-in, sneeze guards, mandatory face coverings for crew and customers, and empowering customers by contacting them 24 hours in advance and giving them the opportunity to choose a different flight – for free — when it looks like more than 70% of the seats will be filled.

Through partnering with Portland, Oregon-based Looptworks, United was able to supply employees with more sustainable, eco-friendly masks that are washable and reusable, recycled from uniforms, made in limited editions, and in the process save materials from landfills.

In April, United became the first major U.S.-based airline to require flight attendants to wear a face mask while on duty, and beginning in May, expanded that mandate to include all employees and customers on board. This includes front-line workers like pilots, customer service agents and ramp workers when on board an aircraft, along with any other United employees traveling using their flight benefits.

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