Tag Archives: Hawaiian Airlines

Hawaiian Holdings reports fourth quarter and record earnings in 2017

Hawaiian Airlines Boeing 767-3CB ER WL N592HA (msn 33468) SEA (Michael B. Ing). Image: 921922.

Hawaiian Holdings, Inc., parent company of Hawaiian Airlines, Inc., reported its financial results for the fourth quarter and full year 2017.

Fourth Quarter 2017 – Key Financial Metrics


YoY Change


YoY Change

Net Income





Diluted EPS





Pre-tax Margin


+15.4 pts.


(4.0) pts.


Full Year 2017 – Key Financial Metrics


YoY Change


YoY Change

Net Income





Diluted EPS





Pre-tax Margin


(0.3) pts.


(0.8) pts.

“We’re delighted to report record earnings for 2017 after our fourth quarter results cap an extremely strong year for Hawaiian” said Mark Dunkerley, Hawaiian Airlines president and CEO.  “Robust demand in all of our major geographies and moderate industry capacity growth offset the rising price of fuel.  We carried more guests this year than ever before and set new records for fourth quarter and full year revenue.  These results are the product of the tireless efforts of the 6,600 employees who deliver authentic Hawaiian hospitality on the ground and in the air every single day.

Looking ahead, 2018 stands to be a year that Hawaiian enters into the last phase of a strategy mapped out over a decade ago.  With new aircraft, new markets, and product enhancements tailored to the needs of the Hawai’i traveler, we are better equipped to compete today than at any time in our past.  We look forward to the year ahead and all that it has in store.”

Statistical data, as well as a reconciliation of the reported non-GAAP financial measures, can be found in the accompanying tables.

Liquidity and Capital Resources

On October 12, 2017, the Company announced the initiation of a quarterly cash dividend of 12 cents per share, the first of which was paid on November 30, 2017 to all stockholders of record as of November 17, 2017.

In addition, the Company repurchased approximately 2.5 million shares of common stock for approximately $100 million in 2017.  The Company also announced a new $100 million stock repurchase program in effect through December 31, 2019.

As of December 31, 2017 the Company had:

  • Unrestricted cash, cash equivalents and short-term investments of $460 million.
  • Outstanding debt and capital lease obligations of $571 million.

2017 Highlights


  • Carried a record 11.5 million passengers in 2017, a 4.1% increase over the previous year.
  • Completed new hangar facility which will provide significant efficiencies moving forward.
  • Introduced new uniforms which complements brand refresh that was unveiled earlier in the year.

New routes and increased frequencies

  • North America
    • Started operating new daily non-stop service between Portland International Airport (PDX) and Maui’s Kahului Airport (OGG) in January 2018.
    • Announced new daily non-stop service between San Diego International Airport (SAN) and Kahului (OGG) as well as between Long Beach Airport (LGB) and Honolulu’s Daniel K. Inouye International Airport (HNL) with both expected to start in May 2018.
    • Extended seasonal non-stop service to year-round non-stop service between Los Angeles International Airport (LAX) and Kaua’i’s Līhu’e Airport (LIH).
    • Commenced summer seasonal service with daily non-stop flights between OaklandInternational Airport (OAK) and Līhu’e (LIH) and thrice weekly flights between Los Angeles (LAX) and Kona International Airport (KOA).
    • Announced extended service between Los Angeles (LAX) and both Kona (KOA) and Kahului (OGG), between Oakland (OAK) and both Līhu’e (LIH) and Kona (KOA), and between San Francisco International Airport (SFO) and Honolulu (HNL).
  • International
    • Announced expansion of non-stop service between New Zealand’s Auckland Airport (AKL) and Honolulu (HNL) starting in March 2018.
    • Announced expanded seasonal summer flights to include daily non-stop service between Narita International Airport (NRT) and Honolulu (HNL).
  • Neighbor Islands
    • Launched daily round trip service between Maui’s Kapalua Airport (JHM) and both Honolulu (HNL) and Kahului (OGG), and between Līhu’e (LIH) and Kona (KOA).


  • Announced a new partnership with Japan Airlines (JAL) that provides for extensive code sharing, lounge access and frequent flyer program reciprocity, taking effect on March 25, 2018 (subject to government approval). Also announced the intention to establish a joint venture with JAL designed to provide even more choices, convenience and enhancements to the traveling public to/from Japan and beyond to multiple Asian markets.

Fleet and financing

  • Completed a sale-leaseback transaction covering three Boeing 767-300 aircraft as part of the planned exit from its Boeing 767-300 fleet.
  • Took delivery of its first two Airbus 321neo aircraft, its 24th Airbus 330-200 aircraft, and its first ATR 72 turboprop aircraft in an all-cargo configuration.
  • Entered into an agreement in January 2018 to purchase three Boeing 767-300s which it previously leased and will subsequently sell later this year in line with plans to retire its Boeing 767-300 fleet by the end of 2018.


  • Ratified a 63-month contract with its pilots represented by the Airline Pilots Association (ALPA).
  • Contributed $150.6 million during the year to employee benefit plans, comprised of a one-time payment of $18.5 million to fully fund and terminate the Hawaiian Airlines, Inc. Salaried & IAM Merged Pension Plan, a one-time payment of $101.9 million to settle a portion of the post-65 medical plan obligation in connection with the ratification of a contract amendment with the Air Line Pilots Association, representing its pilots, and a contribution of approximately $30.2 million, $25.5 million above the minimum required, to further reduce pension obligations.

Product and loyalty

  • Unveiled brand refresh in May 2017 which included an updated logo and aircraft livery.
  • Announced the introduction of remodeled Airbus 330-200 aircraft to its non-stop service between Sapporo’s New Chitose Airport (CTS) and Honolulu (HNL) starting in February 2018.

First Quarter and Full Year 2018 Outlook

The table below summarizes the Company’s expectations for the first quarter ending March 31, 2018 and the full year ending December 31, 2018, expressed as an expected percentage change compared to the pro forma results for the quarter ended March 31, 2017 or the year ended December 31, 2017, as applicable.

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers, and created a new topic (ASC 606), requiring an entity to recognize the amount of revenue to which it expects to be entitled for the transfer of promised goods or services to customers. ASC 606 will replace most existing revenue recognition guidance in GAAP when it becomes effective.  ASC 606 is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2017.  The Company has elected to adopt the full retrospective transition method as of January 1, 2018, resulting in the restatement of all prior periods on the date of adoption. Metrics in the guidance tables below that have been impacted by ASC 606 are shown as both originally stated and on an unaudited pro forma basis.

Copyright Photo: Hawaiian Airlines is preparing to retire its last Boeing 767-300 by the end of this year. Hawaiian Airlines Boeing 767-3CB ER WL N592HA (msn 33468) SEA (Michael B. Ing). Image: 921922.

Hawaiian Airlines aircraft slide show:


Hawaiian Airlines to fly to Long Beach

Hawaiian's first Airbus A321neo

Hawaiian Airlines (Honolulu) will add a new Airbus A321neo connecting its Honolulu hib with Long Beach, CA. The new route will commence on May 31, 2018 per Airline Route.

Top Copyright Photo (call others by Hawaiian): Hawaiian Airlines Airbus A321-271N WL N202HA (msn 7917) LAX (Michael B. Ing). Image: 940200.

Hawaiian Airlines aircraft slide show:

Route Map:


Hawaiian to add additional flights to the San Francisco Bay area

Hawaiian Airlines Airbus A321-271N WL N202HA (msn 7917) LAX (Michael B. Ing). Image: 940198.

Hawaiian Airlines is adding additional service to the San Francsico Bay for the next summer season.

The carrier will add a second daily flight on the Honolulu – San Francisco with the new Airbus A321neo starting on May 25, 2018 per Airline Route.

The airline is also starting Kona – Oakland service starting on May 26, 2018 also operated by the new Airbus A321neo.

The first Airbus A321neo was at Los Angeles on December 6, 2017 on a route proving flight (pictured). A321 service to the Mainland starts in 2018.

In other news, Hawaiian is adding a second daily flight on the Honolulu – Tokyo (Narita) route commencing on August 1, 2018.


Copyright Photo: Hawaiian Airlines Airbus A321-271N WL N202HA (msn 7917) LAX (Michael B. Ing). Image: 940198.

Hawaiian Airlines to launch daily San Diego-Maui flights, expand seasonal summer service

Hawaiian Airlines will launch daily nonstop service between San Diego International Airport (SAN) and Maui’s Kahului Airport (OGG) on May 1, 2018 with new Airbus A321neo aircraft. Hawai‘i’s flagship carrier also announced the addition of four daily summer flights in 2018, including its first international seasonal service, between Narita (NRT) and Honolulu (HNL).

Hawaiian will deploy its new narrow-body aircraft on nonstop summer flights between San Francisco (SFO) and Honolulu (HNL), and Oakland (OAK) and Kona (KOA) on the Island of Hawai‘i. The airline will also add summer flights between Los Angeles (LAX)-OGG and NRT-HNL, supplementing existing daily service on each route with A330 wide-body aircraft featuring Premium Cabin lie-flat seating and more Extra Comfort seats.






Start Date



8:15 a.m.

11:15 a.m.

May 1, 2018

HA 38


12:50 p.m.

9:10 p.m.







Start Date

End Date

HA 53


8:00 a.m.

10:35 a.m.

May 26, 2018

July 31, 2018

HA 54


9:50 p.m.

6:00 a.m.
(+1 day)

May 25, 2018

July 30, 2018






Start Date

End Date

HA 65


11:30 a.m.

1:55 p.m.

May 26, 2018

Sept. 2, 2018

HA 66


3:30 p.m.

11:35 p.m.

May 26, 2018

Sept. 2, 2018






Start Date

End Date

HA 55


1:30 p.m.

4:15 p.m.

June 1, 2018

Aug. 31, 2018

HA 56


10:00 p.m.

6:05 a.m.
(+ 1 day)

June 1, 2018

Aug. 31, 2018






Start Date

End Date

HA 824


9:30 p.m.

10:20 a.m.

Aug. 2, 2018

Sept. 30, 2018

HA 823


4:05 p.m.

7:30 p.m. (+1 day)

Aug. 1, 2018

Sept. 29, 2018

Photo: Hawaiian Airlines.


Hawaiian Airlines introduces a new meal program, designer uniforms, will introduce the Airbus A321 now on December 21

The first Airbus A321neo for Hawaiian

Hawaiian Airlines, the only U.S. carrier to offer travelers complimentary meals on all transpacific flights for over three decades, is cooking up something new. Hawai‘i’s hometown carrier will introduce new elements in both food and fashion tomorrow by launching a new meal program for its North American routes while debuting uniforms by local designer Sig Zane across its network.

Guests in the main cabin on Hawaiian flights between Hawaii and Western U.S. gateway cities will be treated to complimentary meal service exclusively created for the airline’s new Pau Hāna Café brand. The new service, based on guest feedback, is being launched in preparation for the roll-out of Hawaiian’s new fleet of Airbus A321neo aircraft early next year.

“Our complimentary in-flight meals have been a hallmark of the authentic and warm hospitality our guests have enjoyed for decades,” said Avi Mannis, Hawaiian Airlines’ senior vice president of marketing. “In adapting our meal program for the narrow-body A321neos, we found that our guests highly value opportunities to interact with our in-flight crew, so we added more service touch-points during their travel.”

Female_FA__Koloa Breeze

Hawaiian’s Mahalo Service includes a Koloa Breeze cocktail and its signature Pau Hana snack mix


The Pau Hāna Café, branded meals made exclusively for the airline, consists of a continental breakfast box for brunch and hot sandwich and side for lunch. Pau Hāna, a Hawaiian term for “finished work,” is a time to relax and unwind after a long workday.

The meal service will be followed by coffee and a sweet treat for dessert. A parting Mahalo service features the carrier’s popular Koloa Breeze cocktail, featuring Koloa Rum from the Island of Kauaʻi, and our signature Pau Hāna snack mix (above).

As Main Cabin guests enjoy The Pau Hāna Café, the airline’s extremely well-received Featured Chef Series overseen by Hawaiian Airlines Executive Chef Chai Chaowasaree will remain in place for First Class guests traveling from Hawaii to North America.

Hawaiian also welcomed its newest Featured Chef, Wade Ueoka of MW Restaurant. Chef Wade’s meal cycle runs through June 2018 and includes island-inspired dishes such as a cold tofu salad with kimchee, watercress, kaiware sprouts, yuzu kosho vinaigrette appetizer and a ground beef and Portuguese sausage meatloaf with home-style gravy, sautéed mushrooms, potatoes and kale entree.

The updated meal program coincides with the debut of new uniforms for over 5,000 of Hawaiian’s front-line staff globally. The pieces by Hilo-based designer Sig Zane were unveiled during last year’s HONOLULU Fashion Week as employees from Airport Customer Service, Cabin Service, Cargo, In-Flight, Line Service, Maintenance, Ramp, and Supply walked the runway. The print’s theme, Kū Mākou, or Together We Stand, is represented by the lehua blossom and ‘ohe kapala (bamboo stamps) through every piece of each work group’s uniform, as applied in different scales and tonalities to prints, linings and woven elements.

In related news, Hawaiian Airlines will now introduce the new Airbus A321neo into revenue service on December 19, 2017 between Honolulu and Kona as flight HA118 per Airline Route.

In January the airline will introduce the new type to the Mainland with Kahului – Oakland (January 8, 2018) and Kahului – Portland, OR (January 18, 2018).


Top Copyright Photo (all others by Hawaiian): Hawaiian Airlines Airbus A321-271N WL D-AYAF (N202HA) (msn 7917) XFW (Gerd Beilfuss). Image: 939629.


Hawaiian Airlines welcomes its first Airbus A321neo, readies for U.S. West Coast expansion

Hawaiian Airlines on November 16, 2017 welcomed to Honolulu the first of 18 Airbus A321neo aircraft (A321-271N N202HA, msn 7917) that will shortly begin flying between Hawai‘i and the U.S. West Coast. The company’s new fleet of single-aisle aircraft will offer guests non-stop flights to more islands, starting with service to Kaua‘i, Maui, and the Kona Coast on the Island of Hawai‘i.

Hawaiian held a blessing ceremony for its first A321neo, “Maile,” named after a vine native to Hawaii and traditionally used for lei making and celebrations. Fittingly, Hawaiian’s A321neo is adorned with a new livery featuring a silver maile lei wrapping around the fuselage as the carrier’s “Flower of the Sky” Pualani icon gazes forward from the tail of the aircraft.

Hawaiian’s inaugural A321neo flight is scheduled for January 8, 2018 on the carrier’s existing Kahului-Oakland route. New A321neo service between Kahului and Portland will launch on January 18, 2018. Hawaiian’s seasonal summer wide-body service currently offered between Līhu‘e and Oakland will resume April 11, 2018 as a daily A321neo flight. Daily service between Kona and Los Angeles launches March 11, 2018 with wide-body aircraft before converting to the A321neo in the summer.

The mid-range A321neo aircraft will complement Hawaiian’s fleet of long-haul, twin-aisle aircraft used for service between Hawai‘i and 11 U.S. gateway cities, along with 10 international destinations. The airline’s narrow-body Boeing 717 fleet offers approximately 170 flights between the Hawaiian Islands.

The 189-passenger aircraft includes 16 luxurious leather recliners in the Premium Cabin, 45 Extra Comfort premium economy seats, and 128 Economy seats. Textiles and other materials throughout the cabin pay homage to traditional Hawaiian crafts such as bark cloth (kapa) and fishing nets. Other details range from sand-inspired wall panels to Hawaiian language signage and LED mood-lighting evoking Hawaii’s soothing sunrises and sunsets. Guests will enjoy access to wireless streaming entertainment, USB outlets, and additional overhead stowage space.

Powered by Pratt & Whitney PurePowerr® Geared Turbofan™ (GTF) engines and incorporating the latest in aerodynamics, the A321neo is the quietest and most fuel efficient aircraft in its class, leading to 16 percent lower fuel burn and carbon emissions over previous generation aircraft.

Hawaiian’s A321neo flight deck features next-generation communication, navigation and surveillance avionics – including a completely digital low-range altimeter, and transponders and multi-mode receivers that are fully compliant with future airspace mandates – from Rockwell Collins, a pioneer in innovative aviation solutions.

The aircraft also benefits from the company’s MultiScan™ ThreatTrack weather radar, which alerts flight crews of potentially disruptive weather, allowing for smoother flights and more on-time arrivals.

In other news, Hawaiian Airlines also announced the planned retirement of Mark Dunkerley, president and chief executive officer (center above), and the selection of Peter Ingram, executive vice president and chief commercial officer, to replace Dunkerley, effective March 1, 2018.

Dunkerley’s departure will end 15 years of leadership during which the company executed a remarkable turnaround to become one of the world’s most successful airlines. During Dunkerley’s tenure, Hawaiian Airlines successfully embarked on a bold Asia-Pacific growth strategy, adding service to Tokyo, Osaka and Sapporo, Japan; Seoul, South Korea; and Beijing, China as well as new routes to Auckland, New Zealand; Sydney and Brisbane, Australia; and New York City.

Since December 2002 Hawaiian has doubled the number of passengers flown annually, to 11 million. Over the same period the company’s gross revenues have increased four-fold, to $2.64 billion and its employee count has doubled, to 6,600. Its share price has risen from a 52-week low of 29 cents in 2003 to a high of $60.90 over the last 52-week period.

“This has been a heart-wrenching decision,” said Dunkerley, who joined Hawaiian in December 2002.  “I am so proud to be associated with this company and our employees. Hawaiian Airlines is truly in a class of its own, distinguished by all the employees I am honored to call my colleagues. At the same time, I am excited by the new opportunities ahead of me and I am confident that Peter Ingram and the team will lead the company to further success.”

Chairman of the Board Lawrence Hershfield thanked Dunkerley for turning Hawaiian from a struggling local carrier to a global industry leader and also for ensuring a smooth leadership transition. “Mark’s abilities as an airline chief executive are evident in the phenomenal growth and success of Hawaiian Airlines over the course of his leadership,” said Hershfield. “It is also a measure of his commitment to Hawaiian that in extending his tenure for 14 months he gave the Board time to consider options for his prospective replacement.”

Continued Hershfield: “Peter Ingram has been an important part of Hawaiian Airlines’ growth and success for the past 12 years, and we are confident in his deep knowledge of the airline, the industry and the community.”

Ingram joined Hawaiian as chief financial officer in December 2005, six months after its emergence from Chapter 11 Reorganization. In 2011, Ingram became chief commercial officer, overseeing marketing and sales, revenue management and network planning, loyalty programs and cargo during a period of rapid revenue growth for Hawaiian.

“I am humbled by the Board’s confidence in me and excited by the opportunity to lead an incredible team as Hawaiian’s CEO,” said Ingram. “Mark has been an inspirational leader for our company and mentor to me and many others and I will be proud to continue pursuing the strategy for growth and success that we have been following for the last several years.”

All photos by Hawaiian Airlines.

Hawaiian Airlines Commemorates 88 Years of Service, Dedicates Charles I. Elliott Maintenance and Cargo Facility


Hawaiian Airlines, one of the nation’s longest-serving carriers, on November 11, 2017 celebrated its 88th anniversary at a dedication ceremony for the new Charles I. Elliott Maintenance and Cargo Facility, named in honor of the man who piloted the company’s maiden flight from Honolulu to Hilo on this day in 1929. The 21-acre site includes a 95,800 square-foot aircraft hangar that can accommodate up to five Boeing 717 aircraft at the same time, indoor maintenance and cargo operations, a two-level office building and 143-stall parking lot.

Hawaiian’s previous open-air maintenance hangar and cargo facilities have been in use since 1962, when what is now Honolulu’s Daniel K. Inouye International Airport (HNL) was first built. Following more than half a century of operations in the now outgrown and outdated facilities, the next chapter of the airline’s history began this week as employees started moving in to the new building.

“It is fitting that we name our new maintenance and cargo facility after the man who laid the foundation stone of the airline’s first hangar, and then led our flight and maintenance operations at the very start of Hawaiian Airlines, 88 years ago today,” said Mark Dunkerley, president and chief executive officer. “Over nearly nine decades, we have evolved from a two-airplane operator flying between the islands into a world-class carrier with more than 50 aircraft and 30 local, mainland and international destinations served. This hangar opening marks a new chapter for Hawaiian Airlines of growth, local employment and further economic contributions to our community.”

Capt. Charles Irving “Sam” Elliott also served as Director of Operations at Inter-Island Airways and his first job at the airline was as inspector of Hangar No. 1. When the company dug the hole for the foundation, he ensured it was deep enough to hit solid coral, inspected the steel work, and hammered the first rivets. Soon after, he piloted the first scheduled flight: a one hour and 40-minute flight on a Sikorsky S-38 amphibious aircraft from Honolulu to Hilo on the Island of Hawaii, via Kahului, Maui.

Capt. Elliott was an aviation pioneer and a man of many firsts, having also flown the first inter-island air mail flight on Oct. 8, 1934. The following year, he took delivery of the first Sikorsky S-43 ever built and flew it cross-country from Bridgeport, Conn, to San Francisco, from where it was shipped on a Matson freighter to Hawai‘i. He was at the controls for the S-43’s inaugural inter-island flight in December 1935, and he later became the first Hawaiian pilot to fly a Douglas DC-3. He retired in 1951 after 22 years of service.

Today, the Charles I. Elliott Maintenance and Cargo Facility is a state-of-the-art, 281,000 square-foot space that will house more than 1,100 employees from cargo, maintenance, engineering, supply, fleet service, claims, and safety and security.

HAL, The Hawaiian Airlines Time Capsule

To preserve its past as it looks toward the future, Hawaiian also marked today’s special occasion by enshrining “HAL,” a Hawaiian Airlines Time Capsule, beneath a stairwell in the new facility. A miniaturized reproduction of an LD3 cargo container, HAL was imagined by Hawaiian’s Archivist, Capt. Rick Rogers. Capt. Rogers joined Hawaiian in 1987 as a De Havilland Dash 7 pilot and went on to fly the Douglas DC-8 and DC-9 aircraft, then the Boeing 717s and 767s before leaving the cockpit in 2010 to launch and manage an archive rich with 88 years of memorabilia.

HAL encases historical documents, publications, plaques and awards, posters and photographs along with a complete digital copy of the airline’s archives, including approximately 100 oral history interviews gathered over the past few years. Throughout 2017, the Time Capsule made appearances in the airline’s break rooms and Premier Club lounges across Hawai‘i, the State Capitol, and the U.S. Senate building in Washington D.C. The intent is to re-open HAL on Nov. 11, 2079, the airline’s 150th Anniversary.

Hawaiian currently operates a fleet of 24 Airbus A330s, 20 Boeing 717s and eight Boeing 767s. It also provides turbo-prop flights using three ATR-42 aircraft via its ‘Ohana by Hawaiian service, which will soon commence an all-cargo operation via ATR-72 aircraft. The airline last month took delivery of the first of its 18 new A321neo aircraft that will start service in early 2018, expanding flight offerings between the U.S. West Coast and Neighbor Islands.

The Charles I. Elliott Cargo and Maintenance Facility and the A321neo aircraft are the next steps in a series of major investments Hawaiian has made in recent years to aircraft cabins, lounges, and other aspects of the customer experience to elevate the carrier’s position as the preferred airline for travelers flying to and within Hawai‘i for the next century to come.

Top Photo: Hawaiian Airlines’ Archivist, Capt. Rick Rogers marked the airline’s 88th anniversary by enshrining “HAL,” a Hawaiian Airlines Time Capsule, beneath a stairwell in Hawaiian’s new Charles I. Elliott Maintenance and Cargo Facility.