Tag Archives: ATL

Delta’s ATL operations returning to normal

Delta Air Lines issued this statement on December 18, 2017:

Delta’s recovery efforts continued Monday following an Atlanta Airport power outage that shut down the facility for much of Sunday.

Delta began the day with 390 cancelled flights and as of 1 p.m. ET had not added to that total as the operation had stabilized and the majority of Delta customers had been rebooked. In total, Delta canceled approximately 1,400 flights over the nearly 24-hour period.

“Nearly 80 percent of the travelers coming through Hartsfield-Jackson every day are Delta customers, so we were closely engaged at all levels with the airport, City of Atlanta and Georgia Power in their recovery efforts following Sunday’s outage,” said Gil West, Delta’s Senior Executive Vice President and COO. “At the airport, Delta people, including not only those scheduled to work but also nearly 200 Delta Peach Corps employee-volunteers, have been serving customers — from passing out refreshments to assisting customers with wheelchair support. Thanks to everyone’s hard work, we’re nearly back to normal at our biggest hub.”

With the busy holiday travel season underway, customers traveling through Atlanta or who were impacted by the outage should note:

  1. Delta customers flying to, from or though Atlanta can make a one-time change to their travel plans. Waiver details.
  2. Delta has temporarily embargoed travel for unaccompanied minors traveling to, from or through Atlanta Monday due to the power outage. Unaccompanied minors who already began their travel Sunday may continue.
  3. Delta has established a dedicated line to help customers retrieve checked bags. Customers (including Air France-KLM customers) should call 1-888-977-1005 to arrange for baggage delivery. Due to congestion, customers are encouraged to call the dedicated line for assistance rather than going to an airport baggage service office.

Delta is reimbursing customers who needed to make hotel accommodations Sunday in Atlanta.

10:30 a.m., Dec. 18

Delta has cancelled nearly 400 flights today as it works to recover from a power outage at the Atlanta airport that shut down the facility for much of Sunday.

Nearly 1,000 Delta flights were cancelled on Sunday following the power outage, which impacted all airlines operating in Atlanta.

Power has been restored, and here’s what Delta customers traveling through Atlanta today need to know:

  1. As of 10:15 a.m., airport trains are operational, but customers are still advised to arrive early due to high airport volume. Customers with paper boarding passes from yesterday will need to reprint them before going through security checkpoints for travel today.
  2. Delta is working to reaccommodate customers. Those who need booking assistance are encouraged to go to the Fly Delta app or delta.com to check flight status before leaving for the airport.
  3. Delta customers flying to, from or though Atlanta can make a one-time change to their travel plans. Waiver details.
  4. Delta has temporarily embargoed travel for unaccompanied minors traveling to, from or through Atlanta Monday due to the power outage. Unaccompanied minors who already began their travel Sunday may continue.
  5. Delta has established a dedicated line to help customers retrieve checked luggage. Customers (including Air France-KLM customers) should call 1-888-977-1005 to arrange for baggage delivery. Due to congestion, customers are encouraged to call the dedicated line for assistance rather than going to an airport baggage service office.

Throughout the outage, Delta people at every level have been engaged to ensure customers are taken care of. Delta executives have been in touch with leaders at the Atlanta Airport, the Atlanta city government and Georgia Power, while additional Delta staffers and nearly 200 Delta Peach Corps employee-volunteers have been supporting Atlanta frontline teams — from passing out refreshments to scouring the airport area for food to bring back to customers. Delta is reimbursing customers who needed to make hotel accommodations Sunday in Atlanta.

The Atlanta airport is providing updates on @ATLairport.

7:45 a.m., Dec. 18

Delta cancelled about 300 flights today as it works to recover from a power outage at the Atlanta airport that shut down the facility for much of Sunday.

Nearly 1,000 Delta flights were cancelled on Sunday following the power outage, which impacted all airlines operating in Atlanta.

Power has been restored, and here’s what Delta customers traveling through Atlanta today need to know:

  1. Arrive early due to the large volume of customers at the airport and reprint boarding passes before going through security checkpoints. As of 7 a.m., airport trains were not yet operational.
  2. Delta is working to reaccommodate customers. Those who need booking assistance are encouraged to go to the Fly Delta app or delta.com to check flight status before leaving for the airport.
  3. Delta customers flying to, from or though Atlanta can make a one-time change to their travel plans. Waiver details.
  4. Delta has temporarily embargoed travel for unaccompanied minors Monday due to the power outage. Unaccompanied minors who already began their travel Sunday may continue.
  5. Customers with checked luggage ending their travel in Atlanta can file a claim with a Baggage Service agent in the Atlanta Airport or via delta.com. Bags will be delivered to the address provided in the claim. Due to congestion, customers are encouraged not to pick up their bags at the Atlanta Airport Monday.

Throughout the outage, Delta people at every level have been engaged to ensure customers are taken care of. Delta executives have been in touch with leaders at the Atlanta Airport, the Atlanta city government and Georgia Power, while Delta’s Peach Corps of volunteers has been supporting Atlanta frontline teams – from passing out refreshments to scouring the airport area for food to bring back to customers. Delta is reimbursing customers who needed to make hotel accommodations Sunday in Atlanta.

The Atlanta airport is providing updates on @ATLairport.

3:45 a.m., Dec. 18

Delta cancelled about 300 flights today as it works to recover from a power outage at the Atlanta airport that shut down the facility for much of Sunday.

Nearly 1,000 Delta flights were cancelled on Sunday following the power outage, which impacted all airlines operating in Atlanta. Power has been restored, and here’s what Delta customers traveling through Atlanta today need to know:

  1. Most of the 300 cancellations Monday are early morning, inbound flights to Atlanta to give the operation there an opportunity to more quickly return to normal. Delta’s flight schedule in Atlanta is expected to return to normal by Monday afternoon.
  2. Delta is working hard to reaccommodate customers. Those who need booking assistance are encouraged to go to the Fly Delta app or delta.com, as telephone wait times are longer than normal. The airline encourages all customers traveling Monday to check their flight status on the Fly Delta app or delta.com before leaving for the airport.
  3. Delta customers flying to, from or though Atlanta can make a one-time change to their travel plans. Waiver details.
  4. Delta has temporarily embargoed travel for unaccompanied minors Monday due to the power outage. Unaccompanied minors who already began their travel Sunday may continue.
  5. Customers with checked luggage ending their travel in Atlanta can file a claim with a Baggage Service agent in the Atlanta Airport or via delta.com. Bags will be delivered to the address provided in the claim. Due to congestion, customers are encouraged not to pick up their bags at the Atlanta Airport Monday.

Throughout the outage, Delta people at every level have been engaged to ensure customers are taken care of. Delta executives have been in touch with leaders at the Atlanta Airport, the Atlanta city government and Georgia Power, while Delta’s Peach Corps of volunteers has been supporting Atlanta frontline teams – from passing out refreshments to scouring the airport area for food to bring back to customers. Delta is reimbursing customers who needed to make hotel accommodations Sunday in Atlanta.

The Atlanta airport is providing updates on @ATLairport.

9:30 p.m. update

Delta customers scheduled to traverse Atlanta Monday are encouraged to check their flight status as approximately 300 flights will be cancelled due to Sunday’s power outage at the Atlanta airport affecting all airlines there. The largest number of cancellations on Monday are early morning and inbound to Atlanta to give the operation there an opportunity to more quickly return to normal. Delta previously cancelled approximately 900 mainline and Delta Connection flights Sunday and diverted 48 flights to alternate airports due to the nationwide groundstop for Atlanta-bound flights. The airline is working to reaccommodate affected customers on alternate flights. Cancellations are designed, in part, to allow the operation to best reset Monday.

Delta leaders having been working to support customers by coordinating with Atlanta airport officials and leaders at the City of Atlanta and Georgia Power.

Delta customers are encouraged to check the status of their flight via the Fly Delta mobile app or delta.com before heading to the airport. Customers flying to, from or though Atlanta can make a one-time changes to their travel plans. Details are available at delta.com.

Delta has temporarily embargoed unaccompanied minors from traveling Monday due to the power outage. Unaccompanied minors who already began their travel Sunday may continue.

The Atlanta Airport, along with Atlanta Police Department, is restricting the vehicles allowed to the terminal drop-off and pick-up area due to congestion.The Atlanta Airport is providing updates at http://www.atl.com/media-center/. Georgia Power is updating on Twitter.

 

7:15 p.m. update

The Atlanta airport lost power Sunday across concourses and terminals affecting all airlines. As a result of the ongoing outage, Delta is canceling its remaining Atlanta flights Sunday to allow the operation to reset for Monday. The airline has canceled approximately 900 mainline and Delta Connection flights Sunday as a result of the outage and 48 flights have diverted to alternate airports due to a nationwide groundstop for Atlanta-bound flights.

Pending full resumption of power, Delta anticipates a near-full schedule Monday in Atlanta, though some delays and cancellations can be expected.

Delta continues to deplane the remaining customers from aircraft that have not been able to park at terminal gates that require power to operate. The airline will also work to reunify customers with their luggage once power is restored.

The Atlanta Airport, along with Atlanta Police Department, are restricting the vehicles allowed to the terminal drop-off and pick-up area due to congestion.

Delta customers are encouraged to check the status of their flight via the Fly Delta mobile app or delta.com before heading to the airport. A travel waiver has been issued for Delta customers flying to, from or through Atlanta allowing customers to make one-time changes to their travel plans. Details are available at delta.com.

Delta has temporarily embargoed unaccompanied minors from traveling Monday due to the power outage. Unaccompanied minors who already began their travel Sunday may continue.

The Atlanta Airport is providing updates at http://www.atl.com/media-center/

5:15 p.m. update

A power outage at the Atlanta Airport affecting all concourses and terminal buildings started at approximately 1 p.m. ET Sunday and is ongoing. Due to the power outage, more than 450 Delta mainline and regional flights have been cancelled today. A ground stop is in effect for all flights into the airport, resulting in flight diversions. Delta is working to deplane customers from aircraft that have not been able to park at a gate due to the outage.

Delta customers are encouraged to check the status of their flight via the Fly Delta mobile app or delta.com before heading to the airport. A travel waiver has been issued for Delta customers flying to, from or through Atlanta allowing customers to make one-time changes to their travel plans. Details are available at delta.com.

The Atlanta Airport is providing updates at http://www.atl.com/media-center/

4 p.m. update:

Delta is aware of a power outage at the Atlanta Airport affecting airport concourses and terminal buildings. Flight disruptions are expected as a result and Delta customers are encouraged to check the status of their flight via the Fly Delta Mobile App or Delta.com. More updates to follow. ​​​

Photos: Hartsfield-Jackson Atlanta International Airport.

 

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Update from Delta: Continued wintry precipitation hampers Atlanta operations reset

Delta people have been working around the clock to reset the Atlanta Airport operations for weekend travel; however, the continued stream of winter precipitation in metro Atlanta throughout the night continues to impact the airline’s startup at Hartsfield-Jackson Atlanta International Airport.

Aircraft parked overnight on gates require a heavy pass of deicing before their first departures of the day, but as wintry precipitation tails off and temperatures rise, the operation expects to see increased momentum throughout the morning.

Delta ended Friday with more than 1000 system-wide cancellations, most departing from or arriving into Atlanta. Saturday’s operation opened with more than 350 system-wide cancels, again, with the bulk touching the Atlanta airport.

10 p.m. ET, Dec. 8

Prolonged wintry precipitation and plunging temperatures continue to adversely affect Delta’s hub operation in Atlanta, causing approximately 970 flight cancellations Friday and approximately 290 for Saturday. Delta people are working through the night Friday to mitigate further impact to customers. Delta teams will be focused Saturday on resetting the Atlanta hub as the weather clears, while carefully managing winter storm impact along the mid-Atlantic region and at its New York City hubs.

Waivers for customers ticketed to, from or through Atlanta–now extended for customers ticketed through Dec. 10–New York City, and airports in the U.S. northeast are in place.

Customers are encouraged to use delta.com to change travel plans Customers affected by weather may make a one-time change to their ticket without fee if they are scheduled to travel to, from, or through the affected destinations on Delta, Delta Connection, or Delta-coded flights during the specified time periods listed here. Additionally, if customers’ flights are cancelled or significantly delayed, they may request a refund.

4 p.m. ET, Dec. 8

Delta’s Atlanta operation continues to be challenged by an intensified wintry mix driving lengthy deicing delays. The airline has canceled an additional 250 flights for a total of 625 from Atlanta today. Additionally, Delta has added a weather waiver for the northeast region including the New York area and Boston for travel on Saturday, Dec. 9. Please check Delta.com for the latest updates.

Noon ET, Dec. 8

On Thursday, Delta initially canceled about 125 flights for Friday given the forecast for winter storms at its largest hub, Hartsfield-Jackson Atlanta International Airport, and canceled an additional 250 flights as of noon Friday. Delta will maintain a delayed operation to ensure flights are properly de-iced and continuously moving. The airline will monitor any changes to the storm and may add cancellations or further delays as needed.

Photo: Delta.

Delta to drop all service to Killeen-Fort Hood, Texas

Delta Connection-ExpressJet Airlines Bombardier CRJ900 (CL-600-2D24) N138EV (msn 15235) ATL (Jay Selman). Image: 403370.

Delta Air Lines is planning to drop Delta Connection service to Killeen/Fort Hood, TX on January 16, 2018. Delta connects the airport with the Atlanta hub, operated by ExpressJet Airlines.

Copyright Photo: Delta Connection-ExpressJet Airlines Bombardier CRJ900 (CL-600-2D24) N138EV (msn 15235) ATL (Jay Selman). Image: 403370.

ExpressJet Airlines is phasing out its last Bombardier CRJ200s

Type Retired: November 25, 2017

ExpressJet Airlines, a wholly-owned subsidiary of SkyWest, Inc., this month is operating its last Canadair (Bombardier) CRJ200 revenue flights.

As previously reported on December 23, 2016, ExpressJet expected to transition to flying primarily dual-class aircraft in its CRJ operation by removing its Bombardier CRJ200 aircraft from service over the next year.

The company has been gradually retiring the CRJ200 fleet. Some aircraft have been transferred to partner SkyWest Airlines and all others are now in storage. Some aircraft were relocated to Oklahoma City, OK.

The retirement of the ExpressJet CRJ200 fleet was stepped up this month. N854AS is operating today but it is expected to join the others soon in retirement, probably after the Thanksgiving holiday weekend.

Copyright Photo: Delta Connection-ExpressJet Airlines Bombardier CRJ200 (CL-600-2B19) N923EV (msn 7826) ATL (Jay Selman). Image: 403333.

ExpressJet expands its relationship with United and American, drops Delta

Delta Connection-ExpressJet Airlines Bombardier CRJ900 (CL-600-2D24) N307PQ (msn 15307) ATL (Jay Selman). Image: 403371.

ExpressJet Airlines, a wholly-owned subsidiary of SkyWest, Inc. has announced the initiation of a clearly defined long-term strategy:

  •  Long-term agreement secured with United Airlines. As part of this plan, ExpressJet has secured a new, five-year extension of its United Airlines ERJ 145 contract, effective January 1, 2018 through Dec. 31, 2022. The new agreement enhances ExpressJet’s United partnership and provides long-term stability to its model. It also provides ExpressJet pilots with continued access to United’s Career Pathway Program. Financial terms of the agreement were not disclosed.
  •  Early termination of Delta CPA. Additionally, ExpressJet and Delta Air Lines mutually agreed to initiate the wind-down of its remaining dual-class flying agreement under the Delta Connection brand, allowing ExpressJet opportunities to place aircraft with other partners. The agreement, which includes 28 CRJ900s and 33 CRJ700s, was previously scheduled to expire beginning in 2019. The aircraft financed by Delta, including all CRJ900s, will be returned to Delta beginning in fourth quarter 2017; ExpressJet expects to transition other aircraft previously operated under its Delta agreement to other major partners throughout 2018.
  •  Agreement with American for eight additional CRJ700s. As part of this realignment, ExpressJet has secured an agreement with American Airlines to transition eight additional CRJ700s to its American Eagle operation. That transition is expected to take place during second quarter 2018.

Copyright Photo: Delta Connection-ExpressJet Airlines Bombardier CRJ900 (CL-600-2D24) N307PQ (msn 15307) ATL (Jay Selman). Image: 403371.

SkyWest’s ExpressJet to retire its CRJ200 fleet over the next year

ExpressJet to retire its CRJ200 fleet in late 2017

SkyWest, Inc. has announced additional fleet transitions and contract updates designed to reduce SkyWest’s long-term fleet risk and enhance its ability to respond to changing partner needs.

Specifically, SkyWest’s ExpressJet operation expects to transition to flying primarily dual-class aircraft in its CRJ operation by removing its Bombardier CRJ200 aircraft from service over the next year.

The removal of the CRJ200 aircraft reduces ExpressJet’s future required investment in its 50-seat fleet and is expected to improve the airline’s operating efficiency by eliminating an aircraft type from its platform.

SkyWest also announced ExpressJet and American Airlines have agreed to place 12 dual-class CRJ700s into service under a multi-year term. These CRJ700s had been scheduled to be removed from service under a previously-disclosed early lease return arrangement.

Additionally, SkyWest and Bombardier entered into a termination agreement covering Bombardier’s residual value guarantee (“RVG”) agreements on 76 CRJ200 aircraft owned by SkyWest Airlines and ExpressJet. Bombardier agreed to pay SkyWest $90 million by January 2017 along with certain other consideration in exchange for the release. Both the required sale of each aircraft and the cost to SkyWest of returning the aircraft to mid-time condition were points of risk and uncertainty for SkyWest that this termination agreement eliminates.

As a result of the expectation to remove ExpressJet CRJ200s from service and the Bombardier RVG termination agreement, SkyWest is evaluating its total 50-seat CRJ200 fleet and related long-lived assets for impairment in Q4 2016. SkyWest currently anticipates it will record a non-cash impairment charge in Q4 2016 estimated to be in the range of $440 million to $490 million (pre-tax) on its CRJ200 aircraft and other 50-seat aircraft assets, net of the $90 million in cash proceeds from the Bombardier termination agreement.

Copyright Photo: Delta Connection-ExpressJet Airlines Bombardier CRJ200 (CL-600-2B19) N923EV (msn 7826) ATL (Jay Selman). Image: 403333.

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