Tag Archives: Alaska Airlines

Alaska Airlines brings back ‘Get the Row with BOGO’

Alaska Airlines made this announcement:

Alaska Airline’s ‘Get the Row with BOGO’ is back! Beginning today through Sept. 16, guests traveling by Oct. 31 could get a whole row to themselves when they book a flight and get a second ticket on the same flight for just the taxes and fees.

Alaska Airline’s ‘Get the Row with BOGO’ is back! Get the whole row for you and your guest with the middle seat blocked through Oct. 31, 2020

“Our hope is that with this offer, as well as our Next-Level Care and middle seat blocking through Oct. 31, our guests are given further peace of mind while traveling to our more than 115 destinations this fall,” said Sangita Woerner, Alaska Airlines’ senior vice president of marketing and guest experience. “We have added layers of safety to keep our guests and employees safe when they are ready to fly, and hope to see many of them in the skies in the coming months.”

When guests make the decision to fly again, they will be met with the same Alaska hospitality they have come to know and love, as well as new layers of safety to keep everyone healthy. As part of nearly 100 Next-Level Care safety measures, Alaska is:

  • Extending physical distancing on board for fall travel with blocked middle seats on all mainline flights and reduced capacity on regional flights through Oct. 31*.
  • Strengthening face mask policies, including:
    • Requiring all guests over the age of two to wear a mask or face covering, with no exceptions. If a traveler does not wear a mask, they will not be allowed to fly. This policy applies to anywhere Alaska conducts business – at ticket counters, gate areas and inflight.
    • In late June, Alaska empowered its flight attendants to issue a final notice to any guest – in the form of a yellow card handed to them – who repeatedly disregards or disobeys the requirement to wear a mask or face covering. If a guest still does not comply after that warning, their travel with Alaska will be suspended immediately instead of undergoing a review process.
  • Over the coming weeks, new touch-free options for Alaska guests and employees will include the ability:
    • To pre-order meals and purchase food and beverages on board using a stored credit card (pending return of food and beverage for purchase in main cabin).
    • To print bag tags without having to touch check-in kiosks.
    • For agents to scan boarding passes up to six feet away while boarding.
    • To receive a text message instead of a printed boarding pass if guests don’t already have the Alaska Airlines mobile app.
    • To get an emailed receipt for baggage instead of printed receipt.
  • Continuing enhanced cabin cleaning procedures that exceed CDC guidelines, including cleaning between flights, using electrostatic disinfectant sprayers for a next-level clean.
  • Extending flexible travel policies, with Peace of Mind waivers that allow for no change or cancellation fees for flights booked through Dec. 31, if travelers’ plans should change**.

Terms and conditions

For the BOGO sale, tickets must be purchased by 11:59 p.m. (PT) on Sept. 16, 2020, for travel between Sept. 15, 2020 and Oct. 31, 2020. To get the row, select seats when purchasing. Day of week and other restrictions apply. View complete terms and conditions at Alaskaair.com/GETYOURROW.

* Blocked middle seats are only available on Alaska Airlines flights 1-1999. Our regional aircraft do not have middle seats. An open middle seat is not guaranteed. Certain occasions, such as aircraft changes or re-accommodating guests from a previously canceled flight, may require guests to be seated next to someone not in their party.  If you’re uncomfortable with the distance between you and others on your date of travel, please speak with a customer service agent about your options.

** Change and cancellation fees are waived for all tickets purchased through December 31, 2020, and on January 1, 2021, we will be eliminating change fees permanently. Learn more about our flexible travel policy.

Wildfire smoke prompts Alaska to temporarily suspend flights in Portland and Spokane

Alaska Airlines  made this announcement:

Alaska Airlines began the temporary suspension of all flights to and from airports in Portland and Spokane starting at 3 p.m. on Monday, Sept. 14, as the Pacific Northwest continues to battle intense wildfires and hazardous air quality. The flight suspensions are expected to last until 3 p.m. on Tuesday, September 15.

Across the West, fires are creating thick smoke and haze, causing very poor air quality conditions in the Portland and Spokane areas. We made the difficult decision to stop our operation so that our employees and guests can remain safe.

Alaska Airlines, along with its regional carrier Horizon Air, has canceled dozens of flights in Portland and Spokane for that 24-hour period.

Alaska and Horizon have also canceled flights at smaller airports due to fire and smoke including Eugene, Medford and Redmond/Bend in Oregon, and Pasco and Walla Walla in Washington.

Improving weather conditions in the coming days could begin to dissipate smoke in Portland and Spokane. However, other airports in the West could be impacted by drifting smoke.

From NASA:

Winds of Change Move Western Smoke Into the Pacific

Clouds of smoke cascade off the west coast of the United States

NOAA/NASA’s Suomi NPP satellite captured these series of images (made into an animated GIF) showing the winds changing direction on Sep. 06, 2020 when choking clouds of brown smoke began to billow and cascade into the Pacific Ocean. (Dates displayed in lower left hand corner.) By Sep. 10, the smoke cloud had traveled over 1,300 miles. The square miles of smoke in the image below totals 963,269. That estimate has been computed using the measurement tool within the NASA Worldview application.

A stunning 3.1 million acres have burned this year in California alone (per CAL fire), which is up from a total of 2.5 million acres as of Wednesday, Sep. 09, 2020. In addition, 805,314 acres have been lost in Oregon (State of Oregon Fires and Hotspots Dashboard, as of 9:30am EDT Sep. 11) and 500,000 acres (Northwest Interagency Coordination Center) in Washington state. Winds blowing through the west have been stoking fires and helping spread them quickly as evidenced in the growth of over a half million acres in less than two days. There have been 12 wildfire-related fatalities this year. Records have been shattered during this fire season and experts continue to blame drought, excessive heat and strong winds for this tragedy. Because the climate continues to change, scientists also believe that these types of fire events will not only continue but will worsen. Predictive meterologist for the National Interagency Fire Center, Nick Nausler, tweeted: “Multiple fires made 20-plus mile runs in 24 hours over the last few days in California, Oregon and Washington. Such distances traveled so quickly may not be all that rare in grassland fires. However, most of these fires are making massive runs in timber and burning tens of thousands of acres and in some cases 100,000-plus acres in one day. The sheer amount of fire on the landscape is surreal.”

Square miles of smoke from western U.S. fires
The square miles of smoke in the image below totals 963,269. That estimate has been computed using the measurement tool within the NASA Worldview application.
Credits: NASA Worldview

NASA’s Earth Observing System Data and Information System (EOSDIS) Worldview application provides the capability to interactively browse over 700 global, full-resolution satellite imagery layers and then download the underlying data. Many of the available imagery layers are updated within three hours of observation, essentially showing the entire Earth as it looks “right now.” Actively burning fires, detected by thermal bands, are shown as red points. Image Courtesy: NASA Worldview, Earth Observing System Data and Information System (EOSDIS). Caption: Lynn Jenner

Alaska Airlines joins the group, drops change fees

Alaska Airlines is giving guests more peace of mind and effective immediately will eliminate change fees on all domestic and international tickets.

Alaska Airlines eliminates change fees permanently. (PRNewsfoto/Alaska Airlines)

“COVID has taught us that flexibility in travel is key. As we evolve our approach to travel to include more than 100 safety actions, it’s important to give our guests flexibility when they book by eliminating change fees,” said Andrew Harrison, executive vice president and chief commercial officer for Alaska Airlines.

The new change-fee policy applies to all tickets, except for Saver fares. Previously, Alaska’schange fee of $125 applied to all non-Saver travel, except for guests traveling on refundable tickets and Mileage Plan top elite status members.

During the pandemic Alaska is also extending its flexible travel policy for all new ticket purchases, including Saver fares through Dec. 31, 2020.

Alaska Airlines continues to add travel-friendly policies and actions to its layered approach to safety. As part of nearly 100 Next-Level Care safety measures, designed to keep guests and employees safe, Alaska has:

  • Flown more than a million passengers, 99.99% of whom have adhered to Alaska’s“No Mask. No Travel.” policy. To date, the airline has suspended travel for 75 guests due to non-compliance.
  • Rolled out a series of innovations making it easier for guests to travel touch-free.
  • Extended physical distancing on board for fall travel, with blocked middle seats on all mainline flights and reduced capacity on regional flights through Oct. 31.
  • Continued its enhanced aircraft cleaning program, sanitizing planes between flights, including disinfecting high-touch areas of the plane such as tray tables, armrests and buckles.
  • Extended 2020 elite status through next year. Additionally, miles earned between January 2020 – April 2020 can be used towards earning status for 2022.
  • Learn more at Next-Level Care.

Alaska Airlines announces new nonstop flights to Jackson, WY

Alaska Airlines has made this announcement:

It has been a challenging time, and for many the great outdoors has become a safe haven. For Alaska Airlines guests, the Grand Tetons just got a bit closer. Today the airline announced new seasonal service to Jackson Hole, Wyoming, offering nonstop flights between Seattle; and the first nonstop flights from San Jose, Calif. and San Diego.

With five-times weekly service from Seattle/Tacoma and San Diego from December 17 through April 11, 2021, and twice weekly flights from San Jose from December 19 through April 10, guests can hit the slopes faster with all flights taking less than three hours. Flights times offer afternoon departures from Seattle, San Jose and San Diego, for easy West Coast connections (hello long weekend) and late afternoon or early evening departures from Jackson Hole to allow for maximum time on the slopes.

 

Guests will fly onboard the Embraer 175 jet from all departure cities and enjoy the experience they have come to know and love about Alaska, including three classes of service and Wi-Fi, as well as Next-Level Care – the layers of nearly 100 actions taken to ensure the safety of guests and employees during the COVID-19 pandemic. Those actions include enhanced aircraft and airport cleaning; mandatory facial masks; hospital-grade HEPA air filters, an air filtration system that brings fresh, outside air into the cabin every three minutes; hand-sanitizing stations throughout the journey and more.

Alaska Airlines introduces “touch-free travel”

Alaska Airlines has made this announcement:

With hygiene and safety concerns top of mind, Alaska Airlines is making it easier for guests to travel touch-free. Through improved technology and innovation, Alaska is creating more convenience and less contact among guests and employees during travel.

 

Over the coming weeks, new touch-free options for Alaska guests and employees will include the ability:

  • To pre-order meals and purchase food and beverages on board using a stored credit card (pending return of food and beverage for purchase in main cabin).
  • To print bag tags without having to touch check-in kiosks.
  • For agents to scan boarding passes up to six feet away while boarding.
  • To receive a text message instead of a printed boarding pass if guests don’t already have the Alaska Airlines mobile app.
  • To get an emailed receipt for baggage instead of printed receipt.

The Alaska Airlines mobile app is still the single best tool to limit contact while traveling. The Android and iPhone app allows guests to check in for their flight, generate a mobile boarding pass, change seats and prepay for bags. Guests can also stay up to date on their flight status, gate changes and boarding notifications.

“These advancements help make the travel experience easy and almost entirely touch-free for our guests and are just part of the many ways we’re keeping our guests and employees safe during this time,” said Charu Jain, senior vice president of merchandising and innovation.

Recently, Alaska implemented nearly 100 actions to keep guests and employees safe. Flyers must always wear a cloth mask or face covering when at the airport or onboard Alaska aircraft and complete a health agreement at check-in to acknowledge and attest to their willingness to adhere to the mask requirement. Other layers of safety include: EO Essential Oils alcohol-based, relaxing French lavender-scented sanitizing wipes available on all Alaska and Horizon Air flights; enhanced cleaning   between every flight; hospital-grade HEPA air filters; an air filtration system that circulates fresh, outside air into the cabin every three minutes; limited onboard service to reduce interactions; hand-sanitizing stations throughout the journey and more. The actions are all  part of Alaska’s commitment to Next-Level Care.

From the Alaska Airlines blog:

With hygiene and safety concerns top of mind, we’ve made it easy for your travels to be almost entirely touch-free.

With the Alaska mobile app, you can check in for your flight, generate a mobile boarding pass and so much more. Plus, our improved technology will soon allow us to scan boarding passes up to six feet apart, print bag tags without touching the check-in kiosk and purchase food and beverages on board using your stored payment preference.

See what’s in the works to make your journey more convenient and touch-free:

Pre-order meals & store payment for touch-free purchase in the air

Great trips call for great planning! Now available in First Class on select flights over 2 hours—and coming soon to Premium Class and Main Cabin—guests can pre-order meals on flights (that have them) beforehand using the Alaska app or at alaskaair.com. You can also store your payment preference using your Alaska Airlines account so when it comes time to pay for your meal in the air, you can do so touch-free.

Unfortunately, our food & beverage service is still limited to reduce the interactions between our flight crews and guests. So your foodie favorites may not be there but hopefully will be back soon! Here’s what we’re currently offering on board (for more details visit our website):

  • First Class: Signature Fruit and Cheese Platters on flights over 2 hours and a variety of beverages including beer and wine from our West Coast partners.
  • Premium Class: Small snack and a variety of beverages including beer and wine from our West Coast partners.
  • Main Cabin: Small snack and variety of soft drinks or bottled water. To reduce the use of plastic water bottles, we encourage our guests to #FillBeforeYouFly.

Print bag tags without touching the check-in kiosk

Soon, you will be able to print your bag tags by simply scanning your  boarding pass (mobile or printed at home) at one of our kiosks. Here’s how it works: Once you pay for your baggage fee(s) using the Alaska mobile app or online, you can simply walk up to our kiosk at the airport, scan your boarding pass and your tags will be printed from the kiosk where you can safely grab the tag from the machine to place it onto your bag(s). You can also print your bag tags from home if that’s easier or ask one of our agents for assistance.

Once you’ve placed your tag on your bag(s), you can safely drop off your baggage to one of our agents, while maintaining physical distance.

Scan boarding passes from a distance

Currently, our agents are able to scan guests’ boarding passes using a mobile tablet or scanner while boarding. To help create more distance between guests, we’re providing our agents with the ability to scan a boarding pass from six feet away—if the conditions are just right. To scan from that far away, the boarding area will need to have good lighting and the barcodes need to be printed clearly. While we can’t achieve this laser-focus every time, our agents are working hard to “mind their wingspan” and taking every measure to keep our guests safe.

Get a text or email instead of paper

Coming soon to an airport near you will be a messaging tool that our customer service agents will use—to avoid printing & handling boarding passes or receipts—that is capable of sending you a text message that includes all of your travel information with a link to your boarding pass, gate and seat assignment.

Agents can also email any receipts, such as bag fees, if needed.

Touch-free check in, mobile boarding pass, prepaid bags

The Alaska mobile app is still the single best tool to limit contact while travelingYou can make sure your trip is as smooth as possible every step of the way by using it to check in for your flight, generate a mobile boarding pass, change seats and prepay for your bags. The app also keeps you up to date on your flight status, gate changes and boarding notifications. Download the app today if you don’t already have it!

Watch more ways we’re offering:

Since the COVID-19 outbreak, Alaska has implemented nearly 100 actions to keep guests and employees safe, all part of Alaska’s commitment to Next-Level Care. Some examples include:

  • Require guests and employees wear a cloth mask or face covering at all times when at the airport or onboard Alaska aircraft. Flyers must also complete a health agreement at check-in to acknowledge and attest to their willingness to adhere to the mask requirement.
  • Make EO Essential Oils alcohol-based, relaxing French lavender-scented sanitizing wipes available to guests during beverage service on all Alaska and Horizon Air flights.
  • Enhanced cleanings of our planes in between every flight.
  • Hospital-grade HEPA air filters on every aircraft; an air filtration system that circulates fresh, outside air into the cabin every three minutes.
  • Limited onboard service to reduce interactions.
  • Hand-sanitizer stations throughout the journey and more.

Alaska Airlines is offering a handy way to be germ-free plus other relaxing remedies on board as part of Next-Level Care

From Alaska Airlines blog:

In travel, details make all the difference. As soon as COVID-19 hit, we quickly implemented over 100 ways to bring you peace of mind while traveling, including pre-travel wellness checks, requiring face coverings, disinfecting aircraft between flights and much, much more. So, when we set out to choose a partner for providing in-flight sanitizing hand wipes, we didn’t just settle for effectiveness. We asked: “Who can help make our guests’ experience more enjoyable?”

The answer? EO– the leading personal care brand that produces luxurious, pure, essential oil-infused hand sanitizer, body care and hand soaps in scents inspired by nature – facilitating meditative moments of self-care, anywhere and any time.

Starting Aug. 21, EO’s alcohol-based, relaxing French lavender-scented sanitizing wipes will be available to guests during beverage service on all Alaska and Horizon Air flights. Aside from being 99.9% effective against common germs, EO’s sanitizing wipes are created with sustainably-farmed organic ingredients and biodegradable bamboo cloth. Even better? EO is a zero-waste, B-corp and certified green business – a perfect match for Alaska’s industry leading environmental efforts.

We understand traveling during the “new normal” can feel overwhelming so we hope these thoughtful details make it feel more comfortable.

Here are more ways you can make your trip relaxing, comfortable and healthy:

Take a moment for mindfulness

We’re all coping with a lot of change right now. Taking a little time to re-center can do a world of good. We have just the thing. Through our partnership with Headspace, we offer free inflight meditation sessions. Just look for Headspace in our entertainment portal, breathe deeply and let the stress melt away.

Plan your PPE (don’t forget your mandatory mask!)

Have you ever spent a travel day in the wrong pair of shoes? The same rules apply to traveling while wearing a mask. For a travel day that includes time in airports and on flights, you may want to opt for a mask that fastens around the back of your head, rather than your ears.

And, think ahead about disinfecting supplies you’ll want along the way. Bringing a travel sized bottle of hand sanitizer is probably top of mind, and now TSA allows you to bring even more – one 12 oz. bottle is allowed in your carry-on until further notice.

Pack strategic snackage

With limited airport and in-flight food and beverage services right now, you may want to shop in advance for snacks before your flight. Look for strong flavors but be careful not to get sucked into exclusively buying salty or sweet snacks. Dried fruit and nuts, pre-cut veggies, olives, cured meats and flavorful herbed crackers are great options to keep your stomach feeling full and satisfied. And maybe spring for that chocolate bar you’re always eyeing (Seattle Chocolate is a favorite) travel is supposed to be sweet, after all.

#FillBeforeYouFly

It’s easy to forget about hydration while traveling–and end up feeling pretty lousy as a result. The best and most sustainable way to drink enough water while you travel is to #FillBeforeYouFly. Bring your favorite (empty, of course) water bottle through security and fill it at your gate. We recommend filling up at a hands-free fill station if accessible. And, spread the word on social with a picture of your bottle and our hashtag #FillBeforeYouFly.

Clear the air with our HEPA filters

Speaking of breathing deeply, your overhead air vent is your friend–it provides clean, filtered air from outside the plane. While many people think airplane air is recirculated, it’s actually completely refreshed with outside air every three minutes by a system that uses two HEPA filters that are 99.9% effective in removing contaminates including viruses, bacteria and fungi. It’s a similar system to those used in hospitals, so don’t suffer in stuffy silence–keep the air flowing.

Feel like you’re at the beach by simply washing your hands

That’s right. Our signature soap “Ocean Citron,” made by Seattle-based Antica Farmacista, was specially created to give you cool blue ocean vibes with notes of California lemon, soft jasmine, lavender, green tea, among others. Antica’s refreshing ocean-inspired products can be found in all our aircraft lavatories (sanitizer if you’re traveling on a Q400) and in our lounges where you can enjoy it’s pairing lotion.

Flying may feel a little different these days, but with Alaska thinking of every detail and a little planning, the sky is still a pretty great place to be.

Alaska Airlines strengthens face covering policy: No mask, no travel, no exceptions

Alaska Airlines has made this announcement:

As part of continuing efforts to keep guests and employees safe, Alaska Airlines announced today that all guests must wear a cloth mask or face covering at all times when at the airport or onboard Alaska aircraft.

Effective Aug. 7, all Alaska guests age 2 and older will be required to wear a cloth mask or face covering over their nose and mouth – with no exceptions. If a guest is unwilling or unable to wear a mask for any reason while at the airport, they will not be permitted to travel. If a guest refuses to wear a mask after boarding their flight, they will be suspended from future travel.

“We all need to look out for each other during this health emergency, and the best way we can do that – and prevent the spread of the virus – is to simply wear a mask or face covering when we’re around each other,” said Max Tidwell, Alaska Airlines’ vice president of safety and security. “Safety remains priority number one for Alaska Airlines and Horizon Air. Our tougher policy shows how important this issue is to us and our guests. If you don’t wear a mask, you won’t be flying with us.”

In late June, Alaska empowered its flight attendants to issue a final notice to any guest – in the form of a yellow card handed to them – who repeatedly disregards the requirement to wear a mask while onboard. Going forward, if a guest chooses not to comply after receiving the yellow card, his or her travel with Alaska will be suspended immediately upon landing.  Any remaining portion of the guest’s itinerary will be canceled – including connecting or return flights – along with any future trips the guest has booked. The guest will be provided with a full refund for any unused travel and will be responsible for making their own travel arrangements from that point.

Since Alaska’s mask enforcement policy was enacted in May, the overwhelming majority of guests have respected the requirement – and many guests have raised concerns about the few who do not. For guests who forget their mask, Alaska will have them available upon request, in addition to providing individual hand-sanitizer wipes on board.

Acceptable face coverings:

  • Face coverings must be made from a cloth or other barrier material that prevents the discharge and release of respiratory droplets from a person’s nose or mouth.

Unacceptable face coverings:

  • Face coverings with direct exhaust valves.
  • Face coverings that do not cover a guest’s nose and mouth.
  • Face shields without masks.

Alaska will continue to block seats flights through Oct. 31 for physical distancing, while providing the opportunity for families and larger groups to sit near each other if requested. The airline’s “peace of mind” travel policy has been extended through Sept. 8, allowing guests to make adjustments to their travel plans with no change or cancellation fees.

Recently, nearly 100 actions have been implemented to keep guests and employees safe. Flyers must sign-off on a health agreement at check-in to acknowledge and attest to their willingness to adhere to the mask requirement. Other layers of safety include: enhanced cleaning of our planes in between every flight; hospital-grade HEPA air filters; an air filtration system that circulates fresh, outside air into the cabin every three minutes; limited onboard service to reduce interactions; hand-sanitizing stations throughout the journey and more, all a part of Alaska’s commitment to Next-Level Care.

Alaska Air Group reports a second quarter GAAP loss of $214 million

Alaska Air Group has made this announcement:

Financial Results:

  • Reported net loss for the second quarter of 2020 under Generally Accepted Accounting Principles (GAAP) of $214 million, or $1.73 per diluted share, compared to net income of $262 million, or $2.11 per diluted share in the second quarter of 2019.
  • Reported net loss for the second quarter of 2020, excluding the payroll support program wage offsets, special items and mark-to-market fuel hedge accounting adjustments, of $439 million, or $3.54 per diluted share, compared to net income of $270 million or $2.17 per diluted share, in the second quarter of 2019.
  • Reported a debt-to-capitalization ratio, including short-term borrowings related to COVID-19, of 51%.

Liquidity Updates:

  • Lowered cash burn from an exit rate of $400 million per month in March to $120 million in June, a 70% reduction.
  • Closed on an additional $164 million in secured financing in the second quarter, secured by seven aircraft.
  • Held $2.8 billion in unrestricted cash and marketable securities as of June 30, 2020.
  • Obtained nearly $1.2 billion in financing through the issuance of Enhanced Equipment Trust Certificates (EETC), secured by 42 Boeing and 19 Embraer aircraft, on July 2, 2020.
  • Held $3.8 billion in cash and marketable securities as of July 22, 2020, including EETC funds received in July.
  • Received $992 million in support for Alaska and Horizon under the Coronavirus Aid, Relief, and Economic Security (CARES) Act Payroll Support Program (PSP) in April 2020.
  • Reached an agreement for McGee to receive $30 million in CARES Act PSP support, $15 million of which was received in June 2020.
  • Signed a non-binding letter of intent with the U.S. Treasury to obtain up to $1.1 billion in additional CARES Act loans.

Operational Updates:

  • Received official oneworld invitation on July 23, 2020. The company is working to accelerate the timeline and join the partnership by the end of 2020.
  • Returned 43 mainline aircraft and all Horizon Air and SkyWest Airlines aircraft to service. As of July 22, 2020, 89 mainline aircraft remain temporarily parked.
  • In July 2020, eliminated 300 management positions, initiated early-out programs for frontline workers and offered incentive leaves to pilots as we work to mitigate involuntary furloughs.
  • Received FAA certification to transport cargo in the passenger cabin on five Boeing 737-900 passenger aircraft, and began cargo-only service to Unalakleet, Alaska.
  • Announced expansion to year-round service to King Salmon and Dillingham, Alaska, to be flown by Horizon E175 aircraft, as well as began weekly service on Boeing 737 aircraft to Cold Bay, Alaska.
  • Announced 12 new routes to be flown to various destinations from Los Angeles International Airport.

Next-Level Care:

  • Expanded the Company’s Next-Level Care initiative, including nearly 100 measures, offering layers of safety through every single stage of travel and helping guests build confidence in flying. Such measures include the following:

Covering and caring for guests

    • Flyers are required to complete a pre-travel wellness agreement at check-in. Guests aged 12 and older are required to wear a mask throughout all stages of travel.
    • Empowered flight attendants with the ability to issue “yellow card” warnings to guests refusing mask policies, with the consequence of suspension of future travel for non-compliance.
    • Provided hand sanitization stations throughout the airport, including lobby and gate areas. Personal sanitizing wipes made available onboard starting July 2020.
    • Extended “Peace-of-Mind” waiver, allowing changes to ticketed travel without change or cancellation fees for tickets booked through Sept. 8, 2020.

Personal Safety

    • Limiting the number of guests onboard and extended blocking middle seats on mainline aircraft through Sept. 30, 2020.
    • Reduced onboard service to limit interaction between flight crews and guests.
    • Placed floor decals throughout our airports, reminding guests to “mind their wingspan,” when at ticket counters, kiosks and boarding.
    • Limited capacity of airport lounges to 50% and extended lounge memberships active as of April 1 by six months.
    • Boarding aircraft from the rear, and in smaller groups, to limit interaction between guests.
    • Working with airports to install plexiglass barriers at all guest touchpoints along their journey.

Exceeding CDC guidelines and clearing the air

    • Aircraft are equipped with hospital-grade HEPA air filters, which are designed to remove 99.95% of airborne contaminants and bring outside air on board every three minutes.
    • Exceed CDC cleaning guidelines on board and use high-grade, EPA-certified disinfectant to clean critical areas, and perform a deep-clean and sanitization of all aircraft overnight.
    • Utilizing electrostatic disinfectant sprayers, which emit a safe, high-grade EPA cleaning solution to sanitize surfaces.

Alaska Air Group Inc. today reported second quarter 2020 GAAP net loss of $214 million, or $1.73 per diluted share, compared to net income of $262 million, or $2.11 per diluted share in the second quarter of 2019. Excluding the impact of payroll support program wage offsets, special items and mark-to-market fuel hedge adjustments, the company reported adjusted net loss of $439 million, or $3.54 per diluted share, compared to adjusted net income of $270 million, or $2.17 per diluted share in 2019.

“Airlines are currently navigating the biggest demand contraction in the history of aviation,” said Air Group CEO Brad Tilden. “The rest of the leadership team and I could not be more proud of how the people of Alaska and Horizon reacted quickly and decisively to adjust our operations and our business, and to help our guests feel safe when they fly with us. Being tested in moments like this reveals character, and I’m confident in our future because of the way our people are responding every day with grit, determination and perseverance. Those are the qualities that will carry our airline and our country through this crisis and beyond.”

Alaska Airlines aircraft photo gallery:

Alaska Airlines aircraft slide show:

https://airlinersgallery.smugmug.com/frame/slideshow?key=T7vbHq&speed=3&transition=fade&autoStart=1&captions=0&navigation=0&playButton=0&randomize=0&transitionSpeed=2

Alaska Airlines adds 12 new destinations in 2020 from LAX

Alaska Airlines announced today seven new routes from Los AngelesInternational Airport (LAX) to further connect its guests between Southern California and key markets around the country, including the first nonstop service from the West Coast to Fort Myers/Naples, Fla. (RSW) from both LAX and Seattle/Tacoma.

The added service builds on five recent additional routes that link LAX to cities across the West for a total of 12 new routes this year. Alaska will fly to 35 nonstop destinations from LAX this winter with a strong platform for future growth.

The new routes will connect Alaska’s guests in Southern California to destinations in Florida (Fort Myers and Tampa); Hawaii (Kona and Lihue); Montana (Bozeman) and Oregon (Eugene and Medford). Service starts on Oct. 1for the Oregon markets, and between Nov. 20 and December 18 for the remaining destinations.

Alaska will also start new service in November from additional West Coast airports: Seattle/Tacoma-Fort Myers; Portland-Fort Lauderdale; and San Diego-Fort Lauderdale. The added service to Fort Lauderdale complements Alaska’s existing nonstop service to Seattle/Tacoma, San Francisco and Los Angeles. Alaska will operate 14 routes between the West Coast and Florida this coming winter.

Newly Announced Service at LAX:

Start Date Destination Frequency Aircraft
Oct. 1, 2020 Eugene, Ore. Daily E175
Oct. 1, 2020 Medford, Ore. Daily E175
Nov. 20, 2020 Bozeman, Mont. Daily E175
Nov. 20, 2020 Fort Myers, Fla. 4x Weekly 737
Nov. 20, 2020 Tampa, Fla. Daily 737
Dec. 17, 2020 Kona, Island of Hawaii 3x Weekly 737
Dec. 18, 2020 Lihue, Kauai 4x Weekly 737

Recently Added New Service at LAX:

Start Date Destination Frequency Aircraft
January 2020 Redmond, Ore. Daily E175
January 2020 Spokane, Wash. 2x Daily E175
March 2020 Boise, Idaho 2x Daily E175
March 2020 Missoula, Mont. Daily E175
Sept. 1, 2020 Fresno, Calif. 2x Daily E175

Newly Announced Service at SEA, PDX and SAN:

Start Date City Pair Frequency Aircraft
Nov. 20, 2020 Portland – Fort Lauderdale 4x Weekly 737
Nov. 21, 2020 Seattle – Fort Myers 4x Weekly 737
Nov. 21, 2020 San Diego – Fort Lauderdale 3x Weekly 737

Alaska Airlines aircraft photo gallery (Boeing):

Alaska Airlines aircraft slide show:

https://airlinersgallery.smugmug.com/frame/slideshow?key=jNBmD5&speed=3&transition=fade&autoStart=1&captions=0&navigation=0&playButton=0&randomize=0&transitionSpeed=2

Alaska Airlines secures nearly $1.2 billion in private funding

Alaska Airlines has secured nearly $1.2 billion in private loans to further secure its financial stability and future during the COVID-19 recovery period, while balancing the appropriate amount of liquidity. The debt financing will be funded on or around July 2.

As part of an Enhanced Equipment Trust Certificate (EETC) offering, Alaska will use 61 of its owned aircraft as collateral to back the debt: 26 Boeing 737-800s, 16 Boeing 737-900ERs and 19 Embraer 175s.

The aircraft will remain encumbered until the debt is repaid: Series A ($966 million) will be repaid by Aug. 15, 2027, and Series B ($208 million) will be repaid by Aug. 15, 2025.

“We’re proud of what our people have built at Alaska. Because of our long-standing commitment to conservative financial management and a strong balance sheet, we were fortunate to see strong demand for our offering,” said Shane Tackett, Alaska’s executive vice president of finance and chief financial officer. “With this financing and the actions we’ve taken to reduce our cash burn rate, we’ve created a liquidity runway that rivals our strongest competitors.”

As part of the Payroll Support Program (PSP) under the Coronavirus Aid, Relief and Economic Security (CARES) Act, McGee Air Services, a wholly owned ground services subsidiary of Alaska Airlines that operates independently, has also received nearly $30 million in funding. This is in addition to the $992 million in the form of a $725 million grant and a $267 million loan that Alaska Airlines and Horizon Air jointly received to be exclusively used to pay employee salaries, wages and benefits through Sept. 30.