Category Archives: Emirates Airline

Emirates adds frequencies to the Netherlands

"Year of Zayed 2018"

Emirates today announced that due to strong market demand, it will introduce five additional flights per week from Dubai to Amsterdam. These additional flights will complement its existing double daily services, offer an earlier departure option from Amsterdam that is convenient for visitors to Dubai, and provide enhanced connectivity to destinations on Emirates’ global network.

Four additional weekly services will be started effective December 1, 2018 and the fifth will be added from  January 1, 2019, increasing frequency to the Dutch capital city to 19 weekly flights.

Outbound, flight EK145 will depart early morning from Dubai on Monday, Wednesday, Friday, Saturday and Sunday, and arrives at Amsterdam Airport Schiphol in time for breakfast, allowing customers to make the most of their day in the city*. The flight schedule is conveniently timed for passengers connecting from Emirates global route network to Amsterdam and will be popular for business travellers to the Netherlands from Johannesburg, Cape Town, Sydney and Bangalore as well as for Dutch leisure travellers returning to Amsterdam from Bangkok, Bali, Mauritius, Maldives and Sri Lanka.

The return service, EK146, will depart from Amsterdam on Monday, Wednesday, Friday, Saturday and Sunday late morning time, and arrives in the evening in Dubai*. This service adds more convenience to those visiting Dubai, and offers enhanced connectivity to Phuket and Johannesburg.

The new service will be operated by an Emirates Boeing 777-300ER in a three class cabin configuration, with eight private suites in First Class, 42 lie-flat seats in Business Class and 310 spacious seats in Economy Class. This complements the two existing services between Dubai and Amsterdam, flights EK147/EK148 and EK149/EK150, operated by an Airbus A380.

From a cargo perspective, the new 777 service will offer up to 20 tonnes of capacity per flight, with popular exports from Amsterdam expected to be flowers, pharmaceuticals and general cargo items. During the year 2017, Emirates SkyCargo uplifted over 90,000 tonnes of exports and imports from Amsterdam.

Passengers flying with Emirates can stop over in Dubai for a few days on their way to one of over 160 destinations. Dubai offers everything a visitor could want, from shopping at some of the largest malls in the region to dining options which will spoil anyone for choice. Visitors can also enjoy beaches, family-friendly hotels, theme parks, and even ski slopes at the Mall of the Emirates. Having become the fourth-most-visited city in the world, Dubai is known for its eclectic mix of offerings, from futuristic architecture to vibrant traditional culture.

Customers on Emirates flights can enjoy award winning service and hospitality from the airline’s multinational cabin crew, including Dutch nationals, an in-flight entertainment system with up to 3,500 channels and up to 20MB complimentary on-board Wi-Fi, LIVE TV, as well as regionally inspired meals on-board prepared by award-winning chefs. Families with young children are also well cared for with special services and products to ensure a comfortable and enjoyable flight experience, from free toys to kid’s meals, entertainment and priority boarding. First Class and Business Class customers can take advantage of a complimentary chauffeur driven car to and from both Dubai and Amsterdam airports.

Top Copyright Photo (all others by Emirates): Emirates Airline Boeing 777-300 ER A6-EQH (msn 42353) (Year of Zayed 2018) BRU (Ton Jochems). Image: 940966.

Emirates aircraft slide show:

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Emirates expands its network in Italy, signs codeshare agreement with Trenitalia

Emirates and Trenitalia, Italy’s national railway company, today announced a new codeshare agreement which will enable Emirates customers from across its worldwide network to discover new destinations across Italy.

With just one easy-to-book ticket, travellers will be able to fly on Emirates and reach some of Italy’s most picturesque cities and towns using high speed, modern and comfortable trains that leave from Emirates’ four Italian gateways – Bologna, Milan, Rome and Venice.

“This codeshare agreement with Trenitalia opens up new possibilities for our customers and complements our current services to Bologna, Milan, Rome and Venice. With Trenitalia, travelling to the Far East from Foggia, or to Padova from Sydney has never been easier,” said Hubert Frach, Emirates’ Divisional Senior Vice President, Commercial Operations, West.

“Emirates already flies more than 1.6 million passengers to and from Italy every year. With this codeshare agreement, we’re connecting Italian regions to our global network, significantly boosting the Italian tourism industry,” added Mr Frach.

“The agreement signed by Trenitalia and Emirates is a pivotal step towards the increase of effective and comfortable integration between train and airplane,” said Gianpiero Strisciuglio, Director of Trenitalia Long Haul Passenger Division. “Our customers will now be able to buy one single solution for their train and flight journey, departing and arriving from 27 Italian stations and enjoying the comforts and the best commercial facilities offered by Trenitalia and Emirates,” he added.

Customers can now start booking their codeshare trips via Emirates’ website and travel onwards to these destination and benefit from the convenience of holding a single ticket. First Class and Business Class passengers will automatically be booked in First Class on board Trenitalia’s trains.

Train stations included as part of the Emirates -Trenitalia partnership:

Boarding

Emirates customers will be able to board Trenitalia trains directly without the need to exchange their boarding pass for a separate ticket. As with their flight, they will be assigned a seat number and car number which will be on their e-ticket.

Class of travel

Trenitalia tickets will be booked in the cabin class that matches the class of travel on the Emirates ticket. Depending on the type of train, these cabin classes on Trenitalia range from Executive, Business, Premium and Standard. Passengers travelling in Emirates First Class and Trenitalia Executive Class will also be able to access, where available, the lounges of each partner by presenting their boarding passes.

Baggage

Emirates’ baggage allowance will also apply for train journeys, as well as baggage dimension restrictions. Customers will need to collect their checked bags from the arrival hall at the airport and take them to the train station.

Emirates in Italy

Over the last 25 years, the links between Italy and Emirates have become stronger and stronger. With eight daily flights to four gateways: Bologna, Milan, Rome and Venice, Emirates has become an important contributor to Italian trade and tourism. The airline has also been a proud sponsor of AC Milan since 2010 as well as a main sponsor of the Internazionali BNL d’Italia tennis tournament.

Photos: Emirates.

Emirates and flydubai come together to offer customers seamless travel options to Zagreb this winter

Emirates and its partner airline flydubai announced today (July 23) that flights between Dubai and Zagreb in Croatia will be operated by flydubai from December 2, 2018 to March 30, 2019 after which flights will be operated by Emirates. The move will ensure that capacity is deployed to best serve customer demand by maximising the frequency for passengers during the winter season. This further illustrates the passenger benefits of the strategic partnership between the two Dubai-based airlines.

During this period, flight FZ1793 will depart from Dubai at 10:00 and arrive in Zagreb at 13:15 local time. The return flight FZ1794 will depart from Zagreb at 14:30 and arrive in Dubai at 23:00.

flydubai will operate the route with its new Boeing 737 MAX 8 aircraft, which offers customers an enhanced travel experience including lie-flat seats in Business Class, the latest Economy Class seating, in-flight entertainment via HD touchscreens and Boeing’s innovative Sky Interior throughout the cabin.

Emirates and flydubai will continue to offer a travel experience reflective of each other’s brand. flydubai’s Zagreb flights will operate from Terminal 3 at Dubai International (DXB), allowing seamless connections for passengers flying Emirates to Dubai’s ultra-modern airport.

Since the first codeshare flights took off on October 29, 2017, more than 794,000 passengers have benefitted from the Emirates and flydubai partnership.

Photos: Emirates.

Emirates makes history with one-off A380 touchdown in Islamabad

Emirates Airbus A380 touched down in Islamabad for a historic one-off service to Islamabad International Airport. This was the first time ever that the iconic double-decker aircraft has landed in Pakistan. The landing demonstrated the airport’s readiness to accommodate the A380, the world’s largest commercial passenger jet.

The special Emirates A380 flight was operated by UAE national, Capt Abbas Shaban, Chief Pilot of Technical Operations and Pakistani national, First Officer Qadir Moin.

The special flight, operating as EK 2524, was joined by a VIP delegation led by Sheikh Majid Al Mualla, Emirates’ Divisional Senior Vice President, Commercial Operations, Centre and Adil Al Ghaith, Emirates’ Senior Vice President, Commercial Operations, GMEI (Gulf, Middle East and Iran). They were joined by His Excellency Hamad Obaid Ibrahim Salem Al Zaabi, the UAE Ambassador to Pakistan and His Excellency Moazzam Ahmad Khan, Pakistan Ambassador to the UAE. Also travelling on the flight as special guests were two Pakistani members of Emirates’ first ever team, Captain Fazle Ghani, the airline’s first Chief Pilot and Team Lead for Inaugural Operations and Captain Ejaz ul Haq, one of the pilots who operated the first ever Emirates flights from Dubai 33 years ago.

Upon landing at 1210hrs at Islamabad International Airport, the aircraft was met with a ceremonial water cannon salute, and the Emirates delegation was welcomed by government officials and Islamabad International Airport executives.  After a welcoming ceremony, government officials, VIPs, media and members of the travel industry were given a guided tour of the A380 by Emirates cabin crew.

Sheikh Majid Al Mualla, Emirates’ Divisional Senior Vice President, Commercial Operations, Centre said: “We are proud to have operated this special A380 flight to Islamabad, the first time ever that our flagship aircraft has landed in Pakistan. The Emirates A380 is fundamental to our overall strategy, and bringing this popular aircraft to Islamabad represents a significant milestone in our operations to Pakistan, a country we flew our first ever flight to in 1985. We are very keen to now launch a scheduled A380 service to Pakistan and will continue to work with authorities to make these plans a reality.”

Emirates and Pakistan have a long-standing relationship that spans over 30 years, when the airline’s first flight flew from Dubai to Karachi on October 25, 1985. Since then, Emirates has grown exponentially in Pakistan, and today the airline operates 71 weekly flights between Dubai and six cities in Pakistan: Karachi, Lahore, Islamabad, Peshawar, Sialkot and Multan, offering Pakistani travellers convenient access to over 150 global destinations. Emirates also employs over 5,000 Pakistani nationals as Flight Deck crew, Cabin Crew and in various others positions across the airline.

Hundreds of passengers travelled on the special flight, many of whom had made their bookings specially for this unique flight. The passengers on board began their journeys from 25 countries reflecting Emirates’ global mix of customers who will benefit from this route.

The Emirates A380 aircraft that operated this special one-off service to Islamabad was set in a two-class configuration offering spacious seats in Economy Class and fully flat-bed seats in Business Class as well as Emirates’ popular Onboard Lounge. Passengers in all classes enjoyed free Wi-Fi to stay in touch with family and friends and Emirates’ multi-award winning inflight entertainment system ice with up to 3,500 channels of movies, TV programmes, music and podcasts on the industry’s biggest personal screens in each class of travel.

All photos by Emirates.

Emirates lands in Santiago de Chile via Sao Paulo

Emirates on July 6, 2018 launched a new, five times-a-week service from Dubai (DXB) to Santiago International Airport (SCL), via the Brazilian city of Sao Paulo (GRU), marking the airline’s first arrival in Chile.

On board the inaugural Boeing 777-200LR flight, which was welcomed at both Sao Paulo (above) and Santiago airports with a water cannon salute (above), was a group of special guests and media.

Emirates’ newly refurbished Boeing 777-200LR to operate the new route

The aircraft deployed on the route is Emirates’ newly refurbished two-class Boeing 777-200LR which offers 38 Business Class seats in a 2-2-2 layout, and 264 seats in Economy Class. While the Business Class seats are in the same design and shape of Emirates’ latest lie-flat seats, they are now two inches wider for a more comfortable journey. The seats retain the champagne coloured finish and diamond stitch pattern on a full leather cover, and the ergonomically designed headrest revealed on Emirates’ newest Boeing 777 Business Class seats in November.

In addition, the new Business Class cabin features a social area – unique to the Boeing 777-200LR fleet. The mini lounge area features snacks such as crisps, sandwiches and fruit, as well as beverages for customers to help themselves to during the flight. Economy Class seats onboard the 777-200LR have also been refreshed to the latest colour palette of soft greys and blues. The ergonomically designed seats come with full leather headrests that have flexible side panels and can also be adjusted vertically for optimum support. Customers can enjoy up to 3,500 channels of on-demand entertainment on ice with 600 movies, over 200 hours of TV, and thousands of music tracks every month. The aircraft is also equipped with Wi-Fi and Live TV across all classes. Business Class passengers also benefit from a complimentary chauffeur drive service in Dubai, Santiago and other select destinations as well as access to Emirates’ global network of airport lounges.

Flight details and connections to Emirates’ global network of over 160 destinations

Flight EK263 will depart Dubai on Tuesdays, Thursdays, Fridays, Saturdays and Sundays at 09:05hrs local time, arriving in Sao Paulo at 17:00, before departing again at 18:30 and arriving into Santiago at 21:40 on the same day. The return flight EK264 will depart Santiago on Mondays, Wednesdays, Fridays, Saturdays and Sundays at 01:10 local time, arriving in Sao Paulo at 05:55. EK264 will depart once again from Sao Paulo at 07:45 bound for Dubai where it will arrive at 05:15 the next day, connecting to flights to many of the points beyond on the extensive Emirates and flydubai partnership network.

Timings of the new service are scheduled to provide seamless connections to many Asian and Middle East routes, via a convenient stopover in Dubai. Passengers travelling from Sao Paulo can benefit from a morning departure in Sao Paulo and morning arrival in Dubai, making connecting to new destinations in Southeast Asia, China, Turkey, Egypt, Middle East, Africa and Europe convenient.

The new service will see Emirates fly an additional five times a week to Sao Paulo, complementing the airline’s existing daily A380 flight between Dubai and Sao Paulo. In total, Emirates will now fly 12 times a week to Sao Paulo. Emirates’ Santiago flight will be a linked service with Sao Paulo, meaning that customers in South America can now travel between the two cities in unprecedented style and comfort. Citizens from both Brazil and Chile only need ID cards to travel to either country.

In other news, Emirates will be operating extra flights to Jeddah and Medina to help facilitate travel for pilgrims heading to and from the Kingdom of Saudi Arabia for Hajj.

Emirates will be operating 33 additional flights to Jeddah and Medina from 6 to 31 August to support the journey for pilgrims expected to travel to the Holy City of Mecca during Hajj this year. These services will run in parallel with Emirates’ regularly scheduled services to Jeddah and Medina. These additional flight services are available to travellers holding a valid Hajj visa. This year, top inbound destinations Emirates is expecting Hajj pilgrims to come from are Pakistan, Senegal, the United States, the UK, Australia, Indonesia, the Ivory Coast and Nigeria.

Finally, Emirates Engineering has successfully completed the reconfiguration of the second Boeing 777-200LR aircraft in its fleet. The conversion of the aircraft from three to two cabin classes was executed fully in-house at the Emirates Engineering hangars in Dubai. The reconfigured aircraft also features new, wider Business class seats in a 2-2-2 format, a new social area in business class, as well as a fully refreshed Economy class providing customers a superior inflight experience.

Video:

The first reconfigured Emirates Boeing 777-200LR aircraft took to the skies in early March 2018. The eight remaining Boeing 777-200LR aircraft in Emirates’ fleet will be progressively reconfigured by mid-2019 and deployed to a number of other cities on the airline’s global network including Santiago, Chile- Emirates’ latest destination in South America. Emirates has invested over US$150 million to reconfigure the Boeing 777-200LR aircraft in its fleet.

Working with internal stakeholders as well as external suppliers, it only took Emirates Engineering 22 months from the time the decision was made to reconfigure the airline’s Boeing 777-200LR fleet to the first reconfigured aircraft rolling out of the hangars ready for its first commercial flight.

Emirates Engineering undertook a complex process to ensure that the job was completed successfully and on time. This included detailed work to outline specifications, review designs and layout, manage procurement and contracts with suppliers, secure regulatory approvals, maintain a stock of raw materials, and the management of workflows, timelines and resources in the run up to grounding the aircraft and converting the interiors.

Design and workflow

Finalising the design was core to the reconfiguration process and the layout of the cabin that was finally chosen was one of eight proposed blueprints. The engineering team also had to secure approvals from regulatory authorities including the GCAA and the FAA in order to modify the aircraft from its original design.

Once the design was finalised Emirates Engineering worked with suppliers to ensure that all the necessary parts and spares were available to complete the reconfiguration of the aircraft. In total, the team had to work with over 30 suppliers and had to manage more than 2,700 parts and spares at any one point of time. Key suppliers such as Boeing, Jamco, Panasonic, Rockwell Collins, Zodiac, and ATG were present on-site to provide assistance.

Grounding the aircraft

The next step in the process was to ground the aircraft for cabin reconfiguration. During this time the original interiors of the aircraft cabin were completely stripped and rebuilt. The reconfiguration not only involved the installation of new seats but also a number of other changes including new wiring for the lighting systems, raising the ceiling height in the business class cabin, and modifying the aircraft galleys to incorporate the new social space in business class.

It took Emirates Engineering 55 days of ground time to reconfigure the first aircraft. However, as a result of the learnings and efficiencies achieved during the first conversion, the reconfiguration of the second aircraft was completed in just 35 days.

Safety Testing

A battery of tests had to be conducted on the aircraft at various stages to ensure its safe operations. The four major types that had to be conducted included: prototype testing where the design was validated for regulatory compliance; functional testing of cabin components; EMI Electro-magnetic interference (EMI) and air-flow testing inside the cabin, and a five hour test flight with the simulation of various flight scenarios and in-flight fire and smoke testing.

Overall, the Emirates Engineering team invested the equivalent of over 16,000 collective man hours in the design and implementation of this aircraft reconfiguration project.

Emirates Engineering operates modern and extensive technical facilities in Dubai to maintain its fleet of over 260 aircraft. Spread over 136 acres, the support infrastructure includes seven heavy maintenance hangars and four light maintenance hangars, all of which are capable of servicing the Airbus A380, the world’s largest passenger jet. Leveraging on its experience as the world’s largest operator of the Airbus A380 and the Boeing 777 aircraft, Emirates Engineering provides Maintenance, Repair and Overhaul (MRO) services selectively to external parties.

All photos by Emirates.

 

Video: How to change the landing gear on an Airbus A380

Emirates Engineering has successfully accomplished the first complete replacement of landing gear systems on an Airbus A380, the world’s largest commercial aircraft. Comprising five sets of landing gear – two under the wings, two under the body, and one nose landing gear, the work was planned and executed in-house, at the Emirates Engineering hangars in Dubai.

Emirates touches down in Auckland via Bali

Emirates Airline Boeing 777-31H ER A6-EBU (msn 34484) SEZ (Nick Dean). Image: 942364.

Emirates has launched a new daily service from Dubai to Auckland via Bali, reflecting increased interest in the attractive Indonesian island destination and improving connectivity to New Zealand.

The new service offers global travellers a total of three daily services to New Zealand, complementing Emirates’ existing nonstop daily Airbus A380 service between Dubai and Auckland and its current daily A380 service between Dubai and Christchurch via Sydney. Travellers will now also enjoy a choice of three daily services between Dubai to Bali in the summer (northern hemisphere)*, as the new flight adds to Emirates’ two existing daily services which are currently operated by a Boeing 777-300ER in a two-class configuration.

On board the inaugural flight, which was welcomed at both Denpasar and Auckland airports with a water cannon salute (below), was a group of special guests and media.

Emirates’ new Dubai-Bali-Auckland flight provides the only year-round nonstop daily service between Auckland and Bali, giving passengers an opportunity to visit and/or stop over in one of the most popular islands in Indonesia. The airline is operating a Boeing 777-300ER on the route, offering eight seats in First, 42 seats in Business and 304 seats in Economy class, as well as 20 tonnes of belly-hold cargo capacity. The new service will also be the first Emirates Bali flight to offer passengers the airline’s award-winning First Class product.

Apart from the opportunity for a stopover in Bali, the new service will provide excellent connections to/from London and other major European cities. The southbound flight, EK 450, will depart Dubai at 07:05, arriving at Denpasar (Bali) at 20:20 local time, before flying on to Auckland at 22:00, arriving in New Zealand’s biggest city at 10:00, the following day.

Northbound, the new service will depart Auckland as flight EK 451 at the convenient time of 12:50, arriving in Denpasar at 17:55 local time. It will depart Denpasar at 19:50, arriving in Dubai just after midnight at 00:45, connecting to flights to many of the points beyond on the extensive Emirates and flydubai partnership network.

* Emirates will operate double daily services to Denpasar from 28 October 2018, in accordance with winter schedules. 

Top Copyright Photo (all others by Emirates): Emirates Airline Boeing 777-31H ER A6-EBU (msn 34484) SEZ (Nick Dean). Image: 942364.

Emirates aircraft slide show: