Category Archives: Emirates Airline

Emirates Economy Class customers can purchase up to three empty adjoining seats on their flight

Emirates has made this announcement:

Emirates’ Economy Class customers can now enjoy even more personal space and privacy onboard with the ability to purchase up to three empty adjoining seats on their flight.

These seats will be offered to all Economy Class customers holding a confirmed booking. Customers will not be able to pre-book empty seats, as these are subject to availability. Empty seats will only be offered for purchase at the airport check-in counter prior to flight departure, and costs range from AED 200 to AED 600 (US$ 55 to US$ 165) per empty seat, plus applicable taxes depending on flight sector.

Emirates has introduced this new seat product on the back of customer feedback, addressing the needs of a range of customers seeking extra privacy and space while still flying in Economy Class. This includes couples who wish to have the entire row to themselves (maximum of three seats in same row), parents traveling with in-lap infants, or those who simply want the added assurance of more space while traveling during pandemic times.

In addition to the new empty seats option, Emirates currently offers a variety of seat products for Economy Class customers to choose their favorite seat based on their travel needs:

  • Extra legroom seats: exit row seats offering additional space but subject to safety requirements;
  • Twin seats: seats in a row of two at the back of Emirates’ Boeing 777 aircraft, and on the upper deck of Emirates’ 2-class Airbus A380 aircraft;
  • Preferred seats: seats in the first section of the cabin and on the upper deck of a two-class A380;
  • Regular seats: all other Economy seats.

These seats, available via Emirates.com, Emirates contact centers, at airport check-in, onboard, and through travel agent partners, are offered for free or at a charge, depending on the customer’s Emirates Skywards membership tier, fare type, time to departure, and other special needs. Visit our page on emirates.com for more information.

Emirates has also introduced generous discounts on excess baggage rates, to help customers flying on essential trips take home what they need most.

These discounts range from 35% up to 60% off normal rates depending on sector and must be pre-booked and pre-paid up to 4 hours prior to flight departure via emirates.com, through contact centers or at an Emirates sales office.

Emirates restarts flights to Newark via Athens, operates its first flight serviced by fully vaccinated frontline teams

Emirates has announced it will resume daily services to Newark via Athens from 1st June 2021. The resumed flight will provide global travelers with another access point to the popular New York Metropolitan area, serving the large Greek-American community in the United States while offering a convenient connection to travelers headed towards the Middle East, West Asia, and Africa via Dubai.

The addition of Newark via Athens will take Emirates’ US network to 10 destinations following the resumption of services to Seattle, Boston, Chicago, Houston, Los Angeles, New York JFK, Washington DC, Dallas and San Francisco (to resume on 2nd March).

The Dubai-Athens-Newark flight will operate daily with a three-class Boeing 777-300ER, complementing Emirates’ double daily flights to New York (JFK) as the airline continues to expand across North America. The resumed link between Greece and the US will open up year round connectivity, facilitate trade, boost tourism and benefit consumers by providing them with choice and convenience. Emirates will also increase its flights to the Greek capital, Athens, flying daily to support the newly resumed service.

Emirates flight EK209 will depart Dubai at 1050hrs, arriving in Athens at 1500hrs before departing again at 1735hrs and arriving into Newark Liberty International Airport at 2120hrs on the same day. The return flight EK210 will depart Newark at 2355 hrs, arriving in Athens at 1605hrs the next day. EK210 will depart once again from Athens the next day at 1805hrs bound for Dubai where it will arrive at 2335 hrs (all times are local).

Emirates has safely and gradually restarted operations across its network. Since it safely resumed tourism activity in July, Dubai remains one of the world’s most popular holiday destinations, especially during the winter season. The city is open for international business and leisure visitors. From sun-soaked beaches and heritage activities to world class hospitality and leisure facilities, Dubai offers a variety of world-class experiences. It was one of the world’s first cities to obtain Safe Travels stamp from the World Travel and Tourism Council (WTTC) – which endorses Dubai’s comprehensive and effective measures to ensure guest health and safety.

In other news, Emirates operated its first flight serviced by fully vaccinated frontline teams across all customer touch points.

The airline continued;

Honoring its commitment to the health and safety of its employees and customers, Emirates today has become among the first airlines in the world to operate a flight with fully vaccinated frontline teams servicing customers at every touchpoint of the travel journey.

This morning, the full airport and onboard customer experience for flight EK215, which departed Dubai at 0830hrs for Los Angeles, was safely supported by check-in, security, Business and First Class lounge and boarding gate employees, as well as engineers, pilots and cabin crew who made the choice to be fully vaccinated.

Also supporting the flight’s operations were fully vaccinated aircraft appearance, loading and special handling teams from dnata, as well as SkyCargo teams working on the cargo and logistics requirements for EK215.

The Emirates Group rolled out its vaccination drive at pace just over a month ago, and since then, close to 26,000, or 44%, of the Group’s UAE frontline aviation workforce have received both doses of either the Pfizer-BioNTech or Sinopharm vaccines.

Nearly 5,000 Cabin and Flight Deck Crew have opted to receive both doses of the COVID-19 vaccine. In addition, thousands more Emirates Group employees in other roles have taken their COVID-19 vaccine through the company’s clinics and vaccination centers, while others have opted to take their vaccine at one of the many vaccination centers across the UAE.

The Emirates Group vaccination program is the latest in its series of safeguards and protections to deliver on its health and safety promises to its customers, employees and the communities it serves around the world. The Group’s vaccination centers have been running 12 hours a day, every day of the week to prioritize and provide aviation front liners with the vaccine.

 

Emirates expands its operations in the Americas in line with increased passenger demand

Emirates has announced it will resume nonstop services to Seattle/Tacoma (from February 1, 2021), Dallas/Fort Worth and San Francisco (from March 2, 2021), offering its customers seamless connectivity via Dubai to and from popular destinations in the Middle East, Africa, and Asia.

The addition of these three destinations will take Emirates’ North American network to 10 destinations following the resumption of services to Boston, Chicago, Houston, Los Angeles, New York JFK, Toronto and Washington DC.

Flights to/from San Francisco will operate four times weekly on Emirates’ Boeing 777-300ER while flights to/from Seattle/Tacoma (operating four times weekly) and Dallas/Fort Worth (three times weekly) will be operated with the two-class Boeing 777-200LR, offering 38 lie-flat seats in Business and 264 ergonomically designed seats in Economy class.

The airline will also be providing its customers more options and choice with additional flights to New York , Los Angeles and São Paulo. Effective February 1, 2021, Emirates will be operating double daily flights to John F. Kennedy International Airport (JFK) and a daily flight to Los Angeles (LAX). Emirates customers also have seamless access to other US cities via the airline’s codeshare agreements with Jetblue and Alaskan Airlines.

In South America, Emirates will be introducing a fifth weekly flight to São Paulo (from February 5, 2021), offering customers in Brazil even more travel options with greater access to its expanding network. Beyond São Paulo, Emirates customers can enjoy seamless connectivity and access to 24 other cities in Brazil via the airline’s codeshare partnership with GOL and its interline agreements with Azul and LATAM.

Emirates has safely and gradually restarted operations across its network and currently serves 114 destinations on six continents.

 

Emirates unveils Premium Economy on its Airbus A380s

Emirates has made this announcement:

Emirates is taking its signature A380 experience to the next level with the unveil of a brand new Premium Economy cabin product, together with enhancements and a refreshed look across all cabins onboard its newest A380 aircraft.

The airline received its newest A380 aircraft from Airbus’ Hamburg facility last week, and its remaining order of 5 A380s will also be delivered with premium economy cabins over 2021 and 2022. Emirates’ premium economy seats will also be installed on some of its Boeing 777X aircraft which are only due to join the fleet in 2023. Emirates is considering plans to retrofit its existing A380 fleet.

Emirates will announce details of where its A380 aircraft with Premium Economy will be deployed in the coming weeks.

Premium Economy: comfort and space

Emirates today unveiled details of its highly-anticipated premium economy cabin, which offers 56 seats in a 2-4-2 cabin layout.

With a generous pitch of up to 40-inches, Emirates’ premium economy seat is 19.5 inches wide, and reclines 8 inches into a comfortable cradle position with ample room to stretch out. Covered in cream-colored anti-stain leather with stitching details and a wood panel finishing similar to Business Class, each seat is designed to provide optimal comfort and support with 6-way adjustable headrests, calf rests and footrests.

Each seat has a 13.3” screen, one of the largest in its class, to enjoy the unmatched array of music, movies, TV, news and other content on Emirates’ award-winning ice.

Customers will also find thoughtful touches including easily accessible in-seat charging points, a wide dining table and side cocktail table.

Emirates Premium Economy is located at the front of the main deck, with 2 lavatories dedicated to customers.

First Class: even more privacy and luxury

On this latest Emirates A380, the airline’s 14 First Class private suites have been enhanced from the original suites, being slightly wider with taller doors, for even more privacy and comfort.

Cabin detail and finishes have also been refreshed with new motifs and colours, from the sweeping stairs that lead from the main deck to the upper deck, to refreshed design trims and modern fittings in the Shower Spa.

Business Class: new luxury finishes

Emirates has retained its popular A380 Business Class seats which offer direct aisle access for every passenger, reclines to a fully-flat position, and offers personal mini bars, ample personal storage and a high degree of privacy.

All 76 seats have been refreshed to feature champagne-coloured leather covers and wood finishing, inspired by executive jets, similar to the Business Class on Emirates’ Boeing 777 Gamechanger aircraft.

The same classic colour scheme has also been applied to the Onboard Lounge at the back of the upper deck, for the exclusive use of First and Business Class passengers.

Economy: gamechanger seats

Emirates has replaced all 338 Economy seats onboard its newest A380 with ergonomically designed seats that come with full leather headrests and flexible side panels which can be adjusted vertically for optimum support.

This latest seat model is a step up from the version currently installed on Emirates’ Boeing 777 Gamechanger aircraft. It is lighter, without compromising on comfort or function. Each seat features a classy wood grain finish on tray tables, as well as a 13.3” personal screen to enjoy Emirates’ award-winning ice.

Refreshed cabin interiors

Throughout the Emirates A380 interior, customers will see new finishes and design touches featuring the Ghaf (prosopis cineraria) tree motif, as well as the clean and airy champagne colour scheme with wood panelling and bronze accents from Emirates’ latest Boeing 777 Gamechanger interiors.

An indigenous evergreen plant, the Ghaf is considered the national tree of the United Arab Emirates, and has deep cultural and ecological significance.

All cabin classes are equipped with the latest generation of Emirates’ award-winning ice inflight entertainment system offering improved and superior image quality. Each in-seat screen will feature ultra-wide viewing angles, a capacitive touch screen, LED backlight and full HD display.

Emirates to deploy the Airbus A380 to Sao Paulo in January 2021

Emirates has announced that it will be operating its flagship Airbus A380 aircraft on the Dubai – Sao Paulo route between January 9 and 30, 2021. The Emirates A380 will be deployed four times weekly to Sao Paulo in response to the summer season increase in demand for travel to and from Brazil.

This will be the first time that the iconic aircraft returns to South America since the suspension of passenger flights due to the COVID-19 pandemic in March 2020. Emirates resumed passenger flights to Sao Paulo in August 2020 on its Boeing 777-300ER aircraft.

Emirates restarts flights to Istanbul

Emirates has announced it will resume daily flights to Istanbul on December 21, 2020*.

The addition of Istanbul expands Emirates’ European network to 31 destinations, enabling customers to safely and easily connect to destinations across its wide global network with one convenient stop in Dubai. Emirates flight EK 121 will depart Dubai at 14:20 hrs, arriving in Istanbul at 18:20 hrs. The return flight, EK 122, will depart Istanbul at 20:05hrs, arriving in Dubai at 01:20 hrs the following day.

Flights to/from Istanbul will operate once daily by the Boeing 777- 300ER.

*Subject to government approval.

Emirates aircraft photo gallery:

Emirates aircraft slide show:

Emirates ups Airbus A380 deployment, adds services to UK and Russia

Emirates has announced plans to operate its popular Airbus A380 aircraft four times a day to London Heathrow from November 27, 2020 and six times a week to Manchester from  December 2, 2020, and to deploy additional A380 services to Moscow from the current two-a-week, to a daily service from November 25, 2020.

Emirates will also increase flights to Birmingham and Glasgow from the current four-a-week to daily services at both cities, from November 27  and December 1 respectively. Emirates’ services to Manchester will increase from the current eight-a-week to 10 flights per week from  December 1, of which six will be served by an Emirates A380 and four with a Boeing 777-300ER. At London Heathrow, Emirates’ current twice daily A380 and once daily Boeing 777 flights will become four daily A380 services from November 27.

These represent a significant expansion of Emirates services to the UK, following the recent establishment of the UK-UAE air travel corridor which has led to increased demand. Under the air travel corridor, travellers entering the UK from the UAE will not longer be required to quarantine, which is a boon for travellers, and speaks to the UAE’s rigorous and effective pandemic response. In the other direction, UK travellers heading to Dubai can opt to do their COVID-19 PCR tests 96 hours in advance of their flight, or to do the test on arrival in Dubai, adding to the ease of travel.

Emirates’ enhanced services to Moscow will also meet increased demand from travellers seeking to holiday in Dubai, or at popular island destinations within easy reach through Dubai, such as the Maldives.

Emirates Group loses $3.8 billion in the first half

The Emirates Group has announced its half-year results for its 2020-21 financial year.

Group revenue was AED 13.7 billion (US$ 3.7 billion) for the first six months of 2020-21, down 74% from AED 53.3 billion (US$ 14.5 billion) during the same period last year. This dramatic revenue decline was due to the COVID-19 pandemic which brought global air passenger travel to a halt for many weeks as countries closed their borders and imposed travel restrictions. As part of pandemic containment measures, Emirates and dnata’s hub in Dubai also suspended scheduled passenger flights for 8 weeks during April and May.

The Group is reporting a 2020-21 half-year net loss of AED 14.1 billion (US$3.8 billion).

The Group’s cash position on 30 September 2020 stood at AED 20.7 billion (US$ 5.6 billion), compared to AED 25.6 billion (US$ 7.0 billion) as at 31 March 2020.

His Highness (HH) Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group said: “We began our current financial year amid a global lockdown when air passenger traffic was at a literal standstill. In this unprecedented situation for the aviation and travel industry, the Emirates Group recorded a half-year loss for the first time in over 30 years.

“As passenger traffic disappeared, Emirates and dnata have been able to rapidly pivot to serve cargo demand and other pockets of opportunity. This has helped us recover our revenues from zero to 26% of our position same time last year.

“The Emirates Group’s resilience in the face of current headwinds is testimony to the strength of our business model, and our years of continued investment in skills, technology and infrastructure which are now paying off in terms of cost and operational efficiency. Emirates and dnata have also built strong brands and agile digital capabilities which continue to serve us well, and enabled us to respond adeptly to the accelerated shift of customer and business activities online over the past 6 months.”

The Emirates Group’s employee base, compared to 31 March 2020, is substantially reduced by 24% to an overall count of 81,334 as at 30 September 2020. This is in line with the company’s expected capacity and business activities in the foreseeable future and general industry outlook. Emirates and dnata continue to look at every means to protect its skilled workforce, including participating in job saver programmes where these exist.

Emirates airline

During the first six months of 2020-21, Emirates retired 3 older aircraft from its fleet as part of its long-standing strategy to improve overall efficiency, minimise its emissions footprint, and provide high quality customer experiences.

As directed by the UAE General Civil Aviation Authority, Emirates temporarily suspended passenger flights on 25 March and worked closely with governments and embassies to operate repatriation services until Dubai International airport (DXB) re-opened for transit passengers and later for scheduled passenger flights. The airline also partnered with the health authorities to implement comprehensive pandemic health and safety measures onboard and on the ground, to safeguard its customers, employees and the communities it serves.

The airline also took its customer commitment to the next level, by expediting refunds, offering rebooking flexibility, setting up a COVID-19 travel information hub on its website to offer the latest updates on ever-changing travel requirements, and by launching the industry’s first COVID-19 medical cover for all passengers at no additional cost.

Emirates gradually restarted scheduled passenger operations on 21 May. By 30 September, the airline was operating passenger and cargo services to 104 cities.

Overall capacity during the first six months of the year declined by 67% to 9.8 billion Available Tonne Kilometres (ATKM) due to a substantially reduced flight programme over the past months, including the suspension of passenger flights at Dubai international airport for 8 weeks. Capacity measured in Available Seat Kilometres (ASKM), shrunk by 91%, whilst passenger traffic carried measured in Revenue Passenger Kilometres (RPKM) was down by 96% with average Passenger Seat Factor falling to 38.6%, compared with last year’s pre-pandemic figure of 81.1%.

Emirates carried 1.5 million passengers between 1 April and 30 September 2020, down 95% from the same period last year. The volume of cargo uplifted at 0.8 million tonnes has decreased by 35% while yield has more than doubled by 106%. This reflects the extraordinary market situation for air freight during the global COVID-19 crisis, where drastically reduced passenger flights led to limited available capacity while airfreight demand rose strongly.

Emirates was able to uplift 65% of its cargo volumes compared to the same period last year, which shows its cargo division’s outstanding agility in adapting its operations to provide air freight services in this new environment. In a very short time, Emirates Skycargo completed the partial retrofit of 10 Boeing 777-300ER passenger aircraft to transport freight on the main deck, introduced new operation protocols to enable the safe uplift of cargo in passenger cabins, rapidly restarted and scaled up its global cargo network, and put in place comprehensive bio-safety protocols for employees.

In the first half of the 2020-21 financial year, Emirates loss was AED 12.6 billion (US$ 3.4 billion), compared to last year’s profit of AED 862 million (US$ 235 million). Emirates revenue, including other operating income, of AED 11.7 billion (US$ 3.2 billion) was down 75% compared with the AED 47.3 billion (US$ 12.9 billion) recorded during the same period last year. This result was due to severe flight and travel restrictions around the world relating to the COVID-19 pandemic.

Emirates operating costs reduced by 52% against the overall capacity decrease of 67%. Fuel costs were 83% lower compared to the same period last year. This was due to a decrease in oil prices (down 49% compared to same period last year), as well as a 76% lower fuel uplift from substantially reduced flight operations during the six months period up to end of September. Fuel, which was the always the largest component of the airline’s cost in past reporting cycles, only accounted for 11% of operating costs compared with 32% in the first six months of last year.

Despite the significant drop in operations during the six months, Emirates’ EBITDA stood positive at AED 290 million (US$ 79 million) compared to AED 13.2 billion (US$ 3.6 billion) for the same period last year.

dnata

dnata’s businesses in ground handling, catering and travel services were heavily impacted by the COVID-19 pandemic as customer airlines cut their flight schedules and service requirements or suspended operations entirely, and dynamic border restrictions around the world curbed travel demand and bookings.

Where eligible, dnata participated in job saver and other government support programmes. This included retraining employees and redeploying them in other essential industries with labour shortfalls during the pandemic. dnata also introduced new flexible work models in markets where it was possible to do so, in order to retain more of its skilled workforce.

Robust airfreight traffic across markets was a bright spot for dnata’s airport operations which responded nimbly to meet customer demand. Across its business divisions, dnata implemented enhanced health and safety measures to safeguard employees and communities, and recalibrated its products and services to meet new client requirements. It also tapped on opportunities in markets as these arose, for instance partnering with healthcare providers to offer airline passengers pre-travel COVID-19 PCR tests as part of its home check-in services.

dnata’s revenue, including other operating income, was AED 2.4 billion (US$ 644 million), a 68% decline compared to AED 7.4 billion (US$ 2.0 billion) last year.

Overall loss for dnata is AED 1.5 billion (US$ 396 million), compared to last year’s profit of AED 311 million (US$ 85 million). This figure includes impairment charges of AED 689 million across dnata’s international business divisions, mainly pertaining to goodwill.

dnata’s airport operations remains the largest contributor to revenue with AED 1.7 billion (US$ 454 million), a 54% decline as compared to the same period last year. Across its operations, the number of aircraft handled by dnata declined sharply by 71% to 102,917, and it handled 1.3 million tonnes of cargo, down 12% only.

dnata’s travel division contributed AED 95 million (US$ 26 million) to revenue after AED 1.8 billion (US$ 488 million) for the same period last year, down 95%. The division reported a negative underlying total transactional value sales of AED 246 million (US$ 67 million) for the first time, after a positive contribution of AED 5.9 billion (US$ 1.6 billion) for the same period last year. This reflects the significant refund volume and pay-out in cancelled customer bookings mainly during the beginning of the pandemic.

dnata’s flight catering operation, contributed AED 426m (US$ 116m) to its total revenue, down 76%. The number of meals uplifted declined by 84% to 8.3 million meals for the first half of the financial year after last year’s 51.9m record performance.

Emirates SkyCargo introduces Airbus A380 ‘mini-freighter’ charter operations

Emirates SkyCargo has started utilizing its Airbus A380 aircraft on select cargo charter operations to transport urgently required cargo across its network. The first dedicated Emirates A380 ‘mini-freighter’ successfully transported medical supplies between Seoul and Amsterdam via Dubai.

Working collaboratively with the Engineering and Flight Operations teams within Emirates, the air cargo carrier has optimised the cargo capacity of the Airbus A380 to safely transport around 50 tonnes of cargo per flight in the bellyhold of the aircraft.

Emirates SkyCargo has introduced dedicated cargo operations on the A380 aircraft in response to the surge in the demand for air cargo capacity required for the urgent transportation of critical goods, including medical supplies for combatting COVID-19 in regions experiencing a second wave of the pandemic.

Emirates SkyCargo is working on further optimising the capacity of its Airbus A380 aircraft through measures such as seat loading of cargo and has planned more dedicated cargo flights on aircraft for the month of November.

A leading player in the global air cargo industry with a destination network spread across six continents, Emirates SkyCargo has continued to introduce innovative cargo solutions in line with rapidly evolving market conditions since the start of the COVID-19 pandemic.

The freight division of Emirates offers a variety of options for cargo capacity and connectivity to best match its customers’ requirements. Emirates SkyCargo operates dedicated cargo flights on its Boeing 777F and its Boeing 777-300ER aircraft including 14 modified Boeing 777-300ER passenger aircraft with seats removed from Economy Class for additional cargo volume.

Through its responsiveness and agility, the air cargo carrier has been able to maintain the flow of essential goods and trade across international markets during the pandemic, often providing a much required helpline to communities around the world.

Taking a lead in the supply chain for the global distribution of a COVID-19 vaccine, Emirates SkyCargo announced recently that it set up the world’s largest EU GDP compliant airside hub in Dubai dedicated for the COVID-19 vaccine. In addition to world-class fit for purpose infrastructure for the storage of the vaccine, the facility would also be able to offer value added services such as repackaging, re-icing and redistribution of the vaccine. The air cargo carrier has also set up a rapid response team to coordinate requests for the movement of the vaccine.

Emirates SkyCargo currently offers cargo capacity on scheduled flights to 135 destinations across the world.

Emirates Airbus A380 touches down in Amman

Emirates Airline has made this announcement:

Emirates’ iconic flagship Airbus A380 landed at Queen Alia International (AMM) yesterday afternoon as the airline resumed the operations of its popular aircraft to Amman.

Customers can fly the Emirates A380 between Dubai and Amman three times a week on Wednesdays, Thursday and Fridays as part of the airline’s newly introduced expanded schedule of 10 weekly flights. The expanded schedule also includes flights EK 905 and EK 906. Emirates flight EK 905 departs Dubai at 22:15 and arrives in Amman at 23:40 local time. The return flight, EK 906 departs Amman at 01:45 and arrives in Dubai at 06:40 local time.

Timings have been scheduled to facilitate more effective onward connections to destinations in the United States such as well as vital connections to European points popular with Jordanian travelers.

Emirates aircraft photo gallery: