American Airlines announced:

We remember and mourn those who were lost in the tragic events of 9/11, including 23 members of the American Airlines family. Our airline, industry, country and world were forever changed. We will never forget the events of that day.

We honor the extraordinary courage, compassion and selflessness demonstrated in the face of unimaginable tragedy. From team members who remained steadfast in their commitment to care for others on that morning, to those who supported families and communities in the days that followed, we’re thankful to our team for showing remarkable care for others in a time of great grief.

In commemoration of the 25th anniversary of 9/11, several team members who played a role in helping American move forward reflected on the lessons that continue to guide us, particularly the importance of coming together to care for our customers and team members.

American Airlines and the CR Smith Museum are honoring those on board Flight 11 and Flight 77 and the thousands of lives lost in the Sept. 11, 2001, attacks by making the airline and museum’s 9/11 collection available to the National September 11 Memorial & Museum and providing financial support through The Never Forget Fund. American is also supporting the future National 9/11 Pentagon Memorial Visitor Education Center through financial contributions and the donation of artifacts from the airline’s care related to the events at the Pentagon.

“9/11 forever changed our airline, our industry and our world,” said American’s CEO Robert Isom. “Over the years, our team has worked to honor the legacy of those lost, preserve their memories and shed light on the remarkable showing of care, resilience and humanity that followed that dark day.”

Ensuring generations never forget

Since opening to the public in May 2014, more than 27 million visitors to the National September 11 Memorial & Museum have viewed artifacts related to American, including aircraft fragments, team member identification cards and boarding passes recovered at Ground Zero that help tell the story of the day and its lasting effect.

These artifacts on long-term loan to the Museum have helped to support its important mission to preserve the history of the events of Sept. 11 while ensuring future generations understand the profound effect of that day.

Expanding access to American’s 9/11 collection

The CR Smith Museum, located on American’s Robert L. Crandall Campus in Fort Worth, Texas, currently houses more than 1,000 additional artifacts connected to the events of Sept. 11 and the extraordinary outpouring of support that followed from the aviation industry and global community.

“While these items have served as a powerful educational resource for our team members and the public who have visited the CR Smith Museum over the past several years, their appropriate home should be where they can reach the broadest possible audience and contribute to the ongoing mission of remembrance and education,” continued Isom.

American and the CR Smith Museum plan to make additional artifacts from their collections available to the National September 11 Memorial & Museum, whether through donation or an expansion of the current long-term loan. These additional artifacts include items such as:

• A flag passed from flight deck to flight deck of American’s aircraft as a symbol of resilience, unity and support in the weeks following Sept. 11
• Memorial quilts crafted in honor of those lost
• Hundreds of pieces of correspondence from around the globe that demonstrate an outpouring of support for those lost, the airline and the aviation industry

“With over 100 million Americans born after or too young to remember 9/11, our mission to ‘never forget’ is even more essential,” said President & CEO of the 9/11 Memorial & Museum Beth Hillman. “We are grateful to American Airlines and the CR Smith Museum for supporting our commitment to remembering the courage and resilience shown that day, honoring those who perished and preserving the stories of September 11th for future generations.”

American is also supporting The Never Forget Fund in honor of the 25th anniversary of 9/11. Funds will support this year’s remembrance programming and support the Museum’s mission of education.

Supporting the 9/11 Pentagon Memorial Visitor Education Center

American is also financially supporting the Pentagon Memorial Fund and its mission to honor the 184 lives lost at the Pentagon on 9/11.

This year, the Pentagon Memorial Fund will mark an important milestone with the groundbreaking of the Pentagon Memorial Visitor Education Center, a future space dedicated to preserving the stories, lessons and lasting impact of the attacks.

“We are incredibly grateful for American’s pivotal support in making the Visitor Education Center a reality,” said Executive Director of the Pentagon Memorial Fund Joseph E. Kornhoff. “When complete, the Pentagon Memorial’s Visitor Education Center will provide a permanent space to honor the victims from that day and ensure that the courage, sacrifice and history of that day are forever etched into the granite of time.”

As the project moves forward, American looks forward to exploring opportunities to support the Visitor Education Center’s mission to educate and inspire future generations.

The airline and CR Smith Museum are exploring artifacts within their collections that may help bolster the Visitor Education Center’s efforts to educate visitors about American’s response to, and recovery from, the events of that tragic day.

American Airlines is refreshing its onboard experience with a new menu of complimentary inflight snacks that offer a wider variety of sweet and savory options to Main Cabin guests. Guided by customer feedback and thoughtful testing, the updated lineup reflects how customers snack throughout the day while bringing greater choice and variety to the Main Cabin experience.

Morning flights will continue to feature the beloved Biscoff cookie, a customer favorite, especially when paired with Lavazza coffee. For a balanced sweet-and-savory start to the day, Goldfish will also now be offered. Later in the day, customers will continue to enjoy Goldfish and have the option of Tate’s Bake Shop chocolate chip cookies and Peterson’s savory and sweet snack mix. Customers will begin seeing these offerings on select flights in early October.

This refreshed selection of complimentary snacks continues American’s focus on elevating the inflight experience, building on recently announced premium dining enhancements, including centennial-inspired inflight menus and new California wines on board. Snacks will rotate over time as American actively listens to customer feedback and reacts to customer preferences, so flyers can look forward to more choices in 2027.Whether starting the day with coffee and a Biscoff cookie or enjoying a sweet-and-savory snack later in the flight, customers across American’s network will soon have more to look forward to when the beverage cart rolls down the aisle.

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• American Airlines expands Flagship^® Dining access, bringing its premium sit-down dining experience to more eligible customers at DFW and MIA beginning Sept. 15, with plans to reopen at LAX in late 2026.
• A refreshed Flagship^® Dining menu debuts with chef-inspired dishes, regionally influenced flavors and seasonal ingredients.
• Chef Thomas Keller, co-founder of K+M Extravirgin Chocolate and a founding ambassador in Keller Hall Keller (KHK) Wines, brings an exclusive wine and chocolate pairing to Flagship^® Dining guests and visitors to The Chelsea Lounge^® club. As part of the collaboration, KHK cabernet sauvignon will also be available in all Flagship^®lounges, adding another elevated touch to American’s premium lounge experience.

Flagship^® Dining, the premium American Airlines sit-down dining experience available in Flagship^® lounges at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), is expanding access eligibility to more customers. To further enhance the experience, American is introducing an exclusive wine and chocolate pairing featuring KHK Wines and K+M Extravirgin Chocolate for Flagship^® Dining guests. Chef Thomas Keller, who co-founded K+M Extravirgin Chocolate with Italian olive oil producer Armando Manni and is a founding ambassador in KHK Wines, curated the pairing. The offering will also be available at The Chelsea Lounge^® club at John F. Kennedy International Airport (JFK), adding another elevated touch to American’s most premium lounge experiences.

Beginning Sept. 15, customers traveling in Flagship^® Business Plus and Flagship^® Business on qualifying long-haul international, transcontinental and Hawaii Flagship^® routes can enjoy access to Flagship^®Dining — an opportunity previously offered to only those traveling in Flagship^® First.

The private Flagship^® Dining experience will also reopen at Los Angeles International Airport (LAX) in late 2026. It’s an ideal retreat, especially popular among international travelers on layovers or with longer flights ahead of them.

A reimagined Flagship Dining menu

Launching alongside the expanded access, American is unveiling a refreshed four-course Flagship^®Dining menu curated by American’s culinary team. Developed by American’s chefs, the seasonal offerings blend regional flavors, thoughtfully sourced ingredients and refined culinary techniques to create an elevated dining experience inspired by some of the world’s most celebrated restaurants. The refreshed menu will also feature regionally inspired entrees that showcase flavors unique to American’s hubs, including, but not limited to:

Roasted purple cauliflower steak

Flagship^® burger

Churro bread pudding

Texas pear and burrata salad

Mesquite-grilled beef filet

California artisan board

A chef-curated pairing elevates the Flagship Dining experience

As part of the enhanced Flagship^® Dining experience, American is introducing an exclusive wine and chocolate pairing featuring KHK Wines, K+M Extravirgin Chocolate and K+M hazelnut dragées. Chef Thomas Keller co-founded K+M Chocolate with Italian olive oil producer Armando Manni and is a founding ambassador in KHK Wines — brands known for their shared commitment to quality, craftsmanship and hospitality.

The pairing features KHK Hillside Cabernet Sauvignon alongside a selection of K+M chocolates and K+M hazelnut dragées, served at The French Laundry, Chef Keller’s three-Michelin-starred restaurant in Yountville, California. Together, the collection delivers a thoughtful progression of flavors designed to complement one another and provide a memorable conclusion to the dining experience.

The KHK Hillside Cabernet Sauvignon featured in the pairing was crafted in collaboration with acclaimed Napa Valley winemaker Thomas Rivers Brown, whose wines have earned widespread recognition for their quality and sense of place, producing more than 60 cabernet sauvignons that earned 100 points over the course of his career. Brown helped create a cabernet sauvignon that pairs seamlessly with the flavors of the K+M Extravirgin Chocolate and dragées, bringing an additional layer of craftsmanship to the experience.

Beyond Flagship^® Dining, customers visiting all Flagship^® lounges and The Chelsea Lounge^® club can enjoy KHK cabernet sauvignon. The addition further reflects American’s commitment to offering distinctive food and beverage experiences in collaboration with premium brands, bringing elevated hospitality and exclusive offerings to customers throughout their journey.

The pairing: KHK Hillside Cabernet Sauvignon, K+M Extravirgin Chocolate and K+M hazelnut dragées

Updated Flagship Dining access

Under the updated policy, access is available to customers traveling in Flagship^® Business on qualifying long-haul international, transcontinental and Hawaii Flagship^® routes.

These updates align Flagship^® Dining access more closely with the premium travel experience while ensuring customers traveling on eligible Flagship itineraries can enjoy the benefit as part of their journey.

American Airlines, in collaboration with Stand Up To Cancer (SU2C), is launching its annual campaign to raise funds for innovative and lifesaving cancer research — and is calling for support from customers.

The six-week campaign, “Let’s Go Further, Together,” launches Aug. 13 and features award-winning actress Lily Collins, SU2C researchers and American’s team members — each with their own meaningful cancer story — in a critical public service announcement about coming together to end cancer once and for all.

From Aug. 13. to Sept. 30, 2026, donors who give $25 or more to SU2C online at SU2C.org/AmericanAirlines will earn 25 AAdvantage^® bonus miles for every dollar donated. And thanks to the generous support of Mastercard, those who use their AAdvantage^® Mastercard^® credit card to donate between $25 and $10,000 online will receive 50 bonus miles for every dollar donated until Sept. 30, 2026, or when total qualifying donations reach $5 million, whichever comes first.^*

SU2C, established in 2008, enables scientific breakthroughs by funding collaborative, multidisciplinary, multi-institutional scientific cancer research teams and investigators. Since joining forces with SU2C in 2016, American has raised more than $34 million in support of the mission.

In 2019, American unveiled a specially designed Airbus A321 aircraft featuring SU2C livery and the names of loved ones honored by customers and team members impacted by the disease. This powerful tribute is still flying today and serves as a constant reminder of those who inspire this mission every day.

“I’m incredibly grateful and proud to be part of this campaign with Stand Up To Cancer and American Airlines,” said award-winning actress Lily Collins. “Cancer has touched so many lives, and it’s inspiring to come together in support of the researchers, patients, families and communities working toward a future without this disease. Every conversation, every donation and every act of generosity brings us one step closer to making a meaningful difference. It’s an honor to lend my voice to a cause that gives so many people hope.”

Learn more about how to donate at SU2C.org/AmericanAirlines.

*Terms and conditions apply

American Airlines announced:

Following the successful debut of Pecan Lodge’s barbecue platter and smoked brisket sandwich, American Airlines is expanding its partnership with the award-winning Texas barbecue restaurant. The popular First Class meal option will be available on all eligible domestic flights departing from Dallas Fort Worth International Airport (DFW) beginning Sept. 9.

Customers can select Pecan Lodge’s smoked brisket sandwich for lunch or the barbecue platter for dinner when available for preorder on eligible flights departing from DFW.

Pecan Lodge’s smoked brisket sandwich

Pecan Lodge’s barbecue platter

But bringing an iconic Texas barbecue experience on board takes more than simply adding a menu item. It starts at Pecan Lodge’s restaurant in Dallas, where meats are seasoned and slow-smoked using the same techniques that have earned the restaurant national acclaim. The barbecue is then carefully packaged to preserve its flavor and quality, while American’s catering partners prepare each preordered entree for service in the air, ensuring customers can enjoy an authentic taste of Texas at 35,000 feet.

The expanded offering builds on American’s commitment to showcasing beloved regional brands and elevating the onboard dining experience. Pecan Lodge, nationally recognized for its Central Texas-style barbecue, has earned acclaim from The New York Times, Food Network, Travel + Leisure and more.

Beyond menu enhancements, American continues to invest in the entire inflight dining experience, offering the most elevated champagne selection among U.S. carriers, new California wines in premium cabins, premium Lavazza coffee on all mainline flights and an expanded selection of snacks available for purchase in Main Cabin.

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American Airlines, Citi and Mastercard today announced updates to the Citi^® / AAdvantage^® Executive World Legend Mastercard^®, introducing new and enhanced premium travel and lifestyle benefits designed for frequent American Airlines travelers. Cardmembers can now unlock up to $2,300 in value, including Admirals Club^® membership and faster path to AAdvantage^® status. The refresh reflects a shared commitment to deliver a premium travel experience with benefits that extend beyond the airport.

New and enhanced benefits offer higher earning and faster path to status

The refreshed Citi^® / AAdvantage^® Executive Mastercard^® offers travel and lifestyle benefits designed to deliver more value, increase earning potential and accelerate progress toward AAdvantage^®status.

Richer travel and lifestyle statement credits

• Up to $500 back on eligible American Airlines Vacations℠ purchases: Every calendar year, earn up to $500 in statement credits on eligible American Airlines Vacations℠ travel packages or experiences.
• Up to $100 back on inflight and eligible Admirals Club^® purchases: Every calendar year, earn up to $100 in statement credits on inflight and eligible Admirals Club^® purchases when using this card, amplifying the Admirals Club^® membership benefit.
• Up to $180 in Lyft credits: After taking three eligible rides in a calendar month, now earn a $15 Lyft credit, for a total of up to $180 in Lyft credits annually, increased from the previous maximum of $120 annually.

Enhanced earning and faster path to status

• 12X AAdvantage^® miles on eligible AAdvantage Hotels^® and eligible AAdvantage Cars^®bookings (increased from 10X AAdvantage^® miles).
• New Loyalty Point milestones toward AAdvantage^® status: Earn 10,000 bonus Loyalty Points after reaching each of the following milestones — 50,000, 90,000, 165,000 and 240,000 Loyalty Points — in the same status qualification year. With the addition of new 165,000 and 240,000 Loyalty Point milestones, cardmembers can now earn up to 40,000 bonus Loyalty Points, increased from up to 20,000.

Elevated travel benefits for the journey

• Omni Hotels & Resorts Champion status: Primary cardmembers are eligible to enroll in Omni Hotels & Resorts’ Select Guest loyalty program and receive automatic Champion status, the program’s second-highest status tier. Champion status includes exclusive benefits such as early check-in, late check-out and room upgrades (subject to availability).
• Omni Free Night reward: Once per calendar year, primary cardmembers can earn a Free Night after completing a qualifying stay of two or more consecutive nights booked directly through Omni Hotels & Resorts on omnihotels.com. Enrollment in the Champion status benefit is required.
• Complimentary Avis President’s Club status: Primary Cardmembers are eligible to enroll through Aug. 31, 2028, and enjoy a more seamless rental experience with elevated travel benefits including car upgrades, expedited service that lets customers skip the rental counter at major airports and complimentary additional drivers.

Existing benefits and travel protection for peace of mind

In addition to the new offerings, the Citi^® / AAdvantage^® Executive Mastercard^® continues to offer a comprehensive set of benefits to support cardmembers on their journey.

• 4X AAdvantage^® miles on eligible American Airlines purchases: Plus, after cardmembers spend $150,000 in purchases each calendar year, they will earn an increased total of 5X AAdvantage^® miles on eligible American Airlines purchases for the remainder of the year.
• 1X AAdvantage^® miles on all other purchases.
• Up to $120 back on prepaid rentals: Make every trip more rewarding with up to $120 in statement credits each calendar year on eligible prepaid Avis and Budget rentals booked directly through avis.com or budget.com.
• Up to $120 Global Entry^® or TSA PreCheck^® application fee credit: Receive a statement credit, up to $120 every four years, as reimbursement for the application fee for Global Entry^® or TSA PreCheck^®.
• First checked bag free: The first checked bag is free on domestic American Airlines itineraries for the primary cardmember and up to eight companions traveling on the same reservation, a savings of up to $900 per round trip.
• Enhanced airport experience: Enjoy priority check-in and airport screening (where available) and priority boarding when flying American Airlines for the primary cardmember and up to eight companions traveling on the same reservation.
• No foreign transaction fees when traveling internationally.¹
• Protections for peace of mind: Receive travel protections, including Trip Delay Protection, Trip Cancellation & Interruption Protection, Worldwide Car Rental Insurance and Lost Baggage Protection.²
• Access to World Legend and The Mastercard Collection benefits: Enjoy coveted access to priority reservations at top international restaurants; premium ticketing for global music, theater and sporting events; and more with Mastercard’s World Legend tier and The Mastercard Collection benefits.
• Access to Mastercard priceless^® experiences: Get access to Mastercard priceless^® experiences, offering immersive cultural, culinary and entertainment opportunities.

Premium lounge access with Admirals Club membership

The Citi^® / AAdvantage^® Executive Mastercard^® continues to be the only card that includes Admirals Club^® membership, valued at up to $1,400 annually. Cardholders receive unlimited lounge visits for the primary cardmember and up to two guests or immediate family members, with access to more than 100 Admirals Club^® lounges and partner lounges worldwide.

American invented the airline lounge and offers more premium lounges than any other U.S. carrier. The airline continues to invest in expanding and enhancing its lounge network to create comfortable, thoughtfully designed spaces. Customers can now experience:

• A new Admirals Club^® lounge at Philadelphia (PHL), alongside an exciting pipeline of new and reimagined lounges at Chicago (ORD); Charlotte, North Carolina (CLT); Dallas-Fort Worth (DFW); Miami (MIA); Washington, D.C. (DCA); Austin, Texas (AUS); and Nashville, Tennessee (BNA) — with even more to come.
• Reimagined culinary offerings designed to delight, featuring expanded selection, more satisfying meal options and a thoughtfully elevated presentation.
• Enhanced complimentary offerings, including Lavazza coffee.
• Access to Provisions by Admirals Club℠ lounge, a convenient new grab-and-go concept now available at CLT, with New York (JFK) coming soon.

To provide these lounge enhancements, American is updating Admirals Club^® annual rates and introducing a new single membership tier. Visit news.aa.com/traveljourney/ to learn more.

The enhanced Citi^® / AAdvantage^® Executive Mastercard^® will be available for an annual fee of $695¹for new cardmembers, starting on Aug. 23, 2026. The annual fee for authorized users is $175 for up to three authorized users and $175 for each authorized user thereafter. The updated Admirals Club^®membership rates will also begin on Aug. 23, 2026.

American Airlines, in collaboration with EAA Venture and Missions of Honor, hosted more than 100 Vietnam War-era veterans on a special Yellow Ribbon Honor Flight as part of the 73rd annual EAA AirVenture air show in Oshkosh, Wisconsin.

Held annually during the world’s largest aviation celebration and air show, the honor flight serves as a tribute to Vietnam-era veterans and their service to our nation. This year’s flight took place on July 24 as part of AirVenture’s salute to veterans.

The flight, donated by American and operated by an all-volunteer crew, was conducted aboard the airline’s Flagship Valor — an Airbus A321 aircraft that serves as a tribute to those who have served in our nation’s military and in particular, those who have received the prestigious Medal of Honor.

The Flagship Valor aircraft, an Airbus A321 featuring a special livery honoring Medal of Honor recipients, the nation’s highest award for military valor.

The crowd welcomes the veterans, who received a proper heroes’ arrival in Oshkosh.

Among the veterans on board was Army Command Sgt. Maj. Gary Littrell, a Medal of Honor recipient who spent more than two decades in service and received the nation’s highest military honor for his leadership during a four-day siege in the Vietnam War.

The veterans flew from Oshkosh to Washington, D.C., where they received a proper heroes’ arrival at Ronald Reagan Washington National Airport (DCA). During their visit, they toured several of the nation’s military and historical landmarks, including Arlington National Cemetery, where they witnessed the Changing of the Guard, the Air Force Memorial, the Lincoln Memorial and the Smithsonian National Museum of American History.

Upon returning to Oshkosh, the veterans were welcomed home by thousands of air show attendees in a moving celebration honoring their service.

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American Airlines announced:

American Airlines continues to invest in its digital tools, focused on creating a more connected travel experience by building capabilities across booking, airport, disruption management and day-of-travel support — ultimately giving customers greater control throughout their journey.

Customers increasingly expect travel to be simple, intuitive and easy to manage, whether they’re booking a trip months in advance or navigating a change on the day of departure. That’s why American is introducing new digital enhancements designed to give customers more control throughout their journey:

• Pay your way: Venmo is now available on aa.com, alongside expanded Apple Pay options, giving customers more flexibility when booking travel.
• Recover from disruptions faster: New digital tools help customers understand delays, rebook trips and access resources faster.
• Move through the airport faster: Customers can now more easily opt in to TSA PreCheck^®Touchless ID, making the airport experience more seamless from check-in through security.

More ways to pay and book

Customers appreciate flexible, mobile-first payment options when booking travel, which has led to American recently introducing Venmo as a payment option on aa.com. American continues to enhance the digital booking experience with more flexible ways for customers to purchase travel.

The addition of Venmo reflects the growing adoption of digital wallets and alternative payment methods, particularly among customers who prefer to manage purchases directly from their mobile device. Venmo is now available on aa.com, with availability in the American app planned for the future.

American has also expanded digital payment options across the booking experience, including Apple Pay availability on additional purchase paths, helping customers complete purchases more quickly and with fewer steps.

Together, these enhancements make it easier for customers to plan and purchase travel on their terms, using the payment methods and digital experiences they already use every day.

Making disruptions easier to manage

When travel plans change, customers want more than updates — they want clear information and actionable solutions. Rather than simply notifying customers about disruptions, American continues to invest in tools that help customers take immediate action and manage their journey directly from the app or aa.com.

The airline continues to enhance its digital disruption experience by providing customers with more detailed and transparent information during delays and cancellations through the app, email, text messaging and aa.com. These enhancements help customers understand what’s happening, why it’s happening and what options are available to them.

Customers can also access self-service rebooking tools directly through the digital disruption platform, along with hotel, meal and transportation resources when eligible, reducing the need to wait in line or call for assistance.

“Whether customers are booking a trip, navigating the airport or managing an unexpected disruption, we’re focused on providing tools that make the experience easier to understand, easier to manage and ultimately more enjoyable,” said Garboden.

More recently, American introduced automated meal voucher functionality for AAdvantage^®members, helping eligible travelers receive support more quickly during qualifying disruptions.

American is also expanding automation behind the scenes to remove additional steps during recovery. Eligible customers traveling on rebooked itineraries can now be automatically checked in after a disruption, helping them get back on track more quickly.

When travel doesn’t go as planned, American is focused on giving customers the information and tools they need to take action quickly and move forward with confidence.

Faster journeys at the airport

American’s investments extend beyond digital channels and into the airport journey. By extending digital convenience beyond booking and into the travel day, Touchless ID helps simplify another step of the travel journey, giving customers more control from planning through departure.

More than 2 million customers have already opted in to TSA PreCheck^® Touchless ID, helping make the airport experience faster and more convenient for eligible AAdvantage^® members. The technology provides a seamless way to verify identity at participating security checkpoints without presenting a physical ID or boarding pass.

Later next month, customers will also be able to opt in during the check-in experience on aa.com, making enrollment even more convenient. The program is now available at all American hub airports and dozens of additional locations across the network.

Together with enhancements across booking, check-in and disruption management, Touchless ID helps simplify another step of the travel journey, giving customers more control from planning through departure.

Building a more connected journey

Travel isn’t defined by a single moment — it’s a series of decisions and interactions before, during and after a trip.

Trips of a lifetime can often include American and one of its worldwide partners. Technology is most valuable when it helps customers spend less time managing travel and more time enjoying it. The airline continues to introduce enhancements to make travel more intuitive and easier to navigate. When travelers are connecting between American and select partner airlines, they can now check-in and receive boarding passes for all segments directly through American’s mobile app on select itineraries.

These enhancements are part of American’s broader effort to create a more connected travel experience — one that gives customers greater visibility, flexibility and control from booking through arrival. As customer expectations continue to evolve, American will continue investing in digital tools that make travel easier to navigate and more personalized at every stage of the journey.