American Airlines opened a $100 million catering facility to serve its hub at Dallas Fort Worth International Airport (DFW). The 214,000-square-foot building is the largest airline catering kitchen in the country and is more than three times the size of a football field. The high-tech design allows American to cater flights more efficiently while enhancing the airline’s ability to deliver a memorable onboard dining experience to customers.
During peak travel season, American’s DFW catering facility prepares nearly 15,000 fresh meals a day at the airline’s largest hub. “The strength of DFW is that we’re literally able to connect customers to the world,” said Byrnes, whose team oversees the experience on board American’s aircraft and in its premium lounges. The airline and its regional partners operated more than 800 daily flights from DFW to more than 240 destinations in 23 different countries this past summer.
Innovation as an ingredient to success
Catering hundreds of aircraft a day involves complex coordination, where timing is every bit as important as taste, because meals, snacks and beverages need to be delivered at just the right moment. American designed its new kitchen from the ground up with technology to help catering teams focus on quality, freshness and speed.
An automatic storage and retrieval system whisks dishes, plates and other items around the building on conveyor belts to reduce the time catering teams spend waiting for them.
A robotic machine loads soft drinks into the drawers inserted into beverage carts. This not only saves time, but ensures the correct beverages are loaded on to each flight. The facility handles close to 200,000 beverage cans a day.
Advanced washing systems sanitize cutlery, glasses and beverage carts so they can be prepared for another use.
Since it opened just before the start of summer, the new kitchen has helped to minimize catering delays at DFW, improving the hub’s operation which in turn improves the airline’s operation.
Making farm-to-table a round trip
American’s new catering facility was built with sustainability in mind. The kitchen will soon participate in a unique program that turns organic food waste into compost. As trays and dishes are cleaned, organic food waste is collected by a vendor and distributed to farms and compost facilities. The airline has long recycled cans, paper, bottles and other trash removed from aircraft.
Preparing for the future
By significantly boosting American’s food production and storage capabilities, the new catering kitchen will help meet the airline’s needs as it grows at DFW. The airline is also deploying a new fleet of more than 100 catering trucks to support its hub operation.
This Wednesday, American Airlines Flight Attendants, represented by the Association of Professional Flight Attendants (APFA), will hold a series of informational pickets at twelve Flight Attendant bases across the U.S. Announced at these pickets will be the results of the strike authorization vote, a crucial step toward striking. Contract negotiations with American Airlines have not produced a contract that includes the improvements to pay, onboard staffing, and quality of life that Flight Attendants need to see.
More information here. What: Results of the strike authorization vote announced to Flight Attendants as they picket in twelve cities across the U.S.
Who: Flight Attendants will eagerly await the results of the strike authorization vote, in which 26,000+ American Airlines Flight Attendants could make their voices heard as to whether APFA will continue down the path to a strike.
When: Wednesday, August 30, 2023East Coast:(Boston, Charlotte, Washington National, NYC-LaGuardia, Orlando, Miami, Philadelphia): 1100-1300 ET.Central Time Zone:(Chicago/ O’Hare, Dallas/ Ft. Worth): 1000-1200 CT.
West Coast: (Las Vegas, Los Angeles, Phoenix): 1100-1300 PT.
BOS:New Location: Statehouse front steps/sidewalk, 24 Beacon St., Boston, MA 02133 CLT: Charlotte/ Douglas International Airport, NW corner of Wilkinson Blvd/Josh Birmingham Pkwy intersection. DCA: Washington National Airport, Terminal 2, ticketing level, North Terrace. DFW: Dallas/ Ft. Worth International Airport, Terminal D, departures, door D40. LAS: Las Vegas Harry Reid International Airport, Terminal 1, level 1, near door #16 LAX: Los Angeles International Airport, between T4 & Tom Bradley terminal, departures level. LGA:New York/ LaGuardia Airport, Terminal B arrivals/ parking area (outside, past the MTA bus pickups, near the corner of 94th Street). MCO: Orlando International Airport, Terminal B, American Airlines curbside check-in. MIA: Miami International Airport, Terminal D, upper level, Door 1. ORD: Chicago/ O’Hare International Airport, Departures, between T2 and T3 sidewalk. PHL: Philadelphia International Airport, Terminal A West. PHX: New Location: IAM Sky Harbor Lodge 2559, 2727 W. Baseline Rd., Suite 16, Tempe, AZ 85283
American Airlines, in collaboration with Stand Up To Cancer (SU2C), is launching its annual campaign to raise funds for innovative and life-saving cancer research and inviting customers to be a part of the efforts.
Those who choose to donate online $25 or more will receive 25 bonus American Airlines AAdvantage miles for every dollar donated. And thanks to Mastercard, those who donate online using their American Airlines AAdvantage Mastercard credit card will receive 50 bonus American Airlines AAdvantage® miles per dollar, up to $3 million donated. Promotion ends Sept. 30, 2023, or when overall promotion donations total $3 million, whichever is earlier.*
On Aug. 19, SU2C hosted its eighth biennial roadblock televised fundraising special supporting urgently needed research and new treatments for cancer, which included a celebration of the official launch of this year’s fundraising campaign. Viewers enjoyed a video featuring American Airlines Chief Executive Officer Robert Isom and American team members whose lives have been touched by cancer, reflecting on the airline’s collaboration with and commitment to the long-standing relationship with SU2C.
“Throughout our seven-year collaboration with Stand Up To Cancer, the support from our generous team members and customers has been remarkable,” Isom said. “We are grateful for the opportunity to collaborate with Stand Up To Cancer and advance their mission to raise funds and continue accelerating the pace of groundbreaking research.”
Since first joining forces in 2016, American has raised more than $17.5 million to benefit SU2C through fundraising efforts. In 2019, American debuted a campaignthat offered those who donate the chance to honor a loved one by including their name on an Airbus A321 aircraft wrapped in a special SU2C livery.“
Tackling cancer is a community effort, which is why we’re so grateful for our long-term supporters, American Airlines, and their generous customers,” said Rusty Robertson, Co-Founder of Stand Up To Cancer. “This year, nearly 2 million people in the U.S. will be diagnosed with cancer and their long-term survival depends on the work of scientists to discover new, life-saving treatments. We’re hopeful Stand Up To Cancer-funded research will continue to help solve this disease’s biggest and most urgent challenges. Our donors help to make it all possible.”
SU2C brings together the best and the brightest in the cancer community to help new therapies move from the laboratory to the patient quickly. By galvanizing the entertainment community, SU2C creates awareness and educates the public on cancer prevention, diagnosis, and treatment and raises funds to support these efforts.Learn more about the 2023 fundraising campaign and learn more about how to donate at su2c/aa.com.