Tag Archives: Etihad Airways

Etihad Airways increases frequencies to London Heathrow for the busy summer season

Etihad Airways Boeing 787-9 Dreamliner A6-BLY (msn 39679) AMS (Ton Jochems). Image: 946412.

Etihad Airways, the national airline of the United Arab Emirates, will boost its services from Abu Dhabi to London Heathrow during the busy summer period.

The additional flights will be operated by a Boeing 787-9 Dreamliner, supplementing the current three daily all-Airbus A380 services between both capital cities.

Flagship Abu Dhabi – London route will be served up to five times daily

Between May 26 and June 22, 2019 four daily flights will be operated on the route, increasing to five from June 23 to September 28, 2019, returning to four daily flights from September 29 to October 26, 2019.

Etihad’s two-class version of the 787-9 Dreamliner features 28 Business Studios and 271 Economy Smart Seats.

Top Copyright Photo (all others by the airline): Etihad Airways Boeing 787-9 Dreamliner A6-BLY (msn 39679) AMS (Ton Jochems). Image: 946412.

Etihad Airways aircraft slide show:

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Etihad Airways to go double-daily from Abu Dhabi to Moscow Domodedovo

Etihad Airways Airbus A320-232 WL F-WWDC (A6-EJA) (msn 6527) TLS (Eurospot). Image: 946392.

Etihad Airways has announced a new second daily flight between Abu Dhabi and Moscow’s Domodedovo Airport, which will operate seasonally between October 27 and May 10, 2020.

The additional flight, operated by an Airbus A320, will provide more convenient travel options between the two capital cities as passengers can now choose between a daytime and evening departure from both Abu Dhabi and Moscow. Together with the existing service, operated by an Airbus A321, travellers will also benefit from improved connectivity through Etihad’s Abu Dhabi hub to Australia, India, Sri Lanka, Seychelles, Maldives, Thailand, Malaysia, Singapore and the Philippines.

Timetable: Abu Dhabi – Moscow (effective October 27, 2019 – May 10, 2020)

Flight

Origin

Dep

Des

Arrives

Freq

Aircraft

EY 65

Abu Dhabi

02:40

Moscow (DME)

07:20

Daily

Airbus A321

EY 68

Moscow (DME)

12:40

Abu Dhabi

19:05

Daily

Airbus A321

EY 63*

Abu Dhabi

14:00

Moscow (DME)

18:40

Daily

Airbus A320

EY 64*

Moscow (DME)

23:35

Abu Dhabi

5:55

Daily

Airbus A320

Note: All departures and arrivals are listed in local time. *Denotes new flight

Top Copyright Photo (all others by the airline): Etihad Airways Airbus A320-232 WL F-WWDC (A6-EJA) (msn 6527) TLS (Eurospot). Image: 946392.

Etihad Airways aircraft slide show:

Etihad Airways launches new fully-customizable economy experience

Etihad Airways has unveiled a major economy transformation program starting with the cabin upgrade and refurbishment of 23 narrow-body Airbus A320 and A321 aircraft. The retrofit program, which includes new personalised wireless streaming entertainment to smartphone and tablet devices, is scheduled for completion in August this year. The airline is also introducing a new and improved Economy dining concept on all its flights as part of a wider program of enhancements to its inflight catering.

  • Refreshed modern cabins across regional Airbus A320/A321 aircraft featuring new industry-leading Extra-spatial Design seats
  • Smart-device powered high-speed wireless streaming ‘home entertainment’ experience on narrow-body fleet via new E-BOX STREAM app or browser
  • Enhanced and improved complimentary dining concept and new ‘Sweet or Salty’ food and beverage retail menu on all flights

Etihad introduced the new developments at Arabian Travel Market, together with a new advertising campaign, ‘Go Your Own Way’, using Fleetwood Mac’s anthemic classic as its soundtrack. As part of the airline’s overall ‘Choose Well’ brand platform, the campaign will drive greater awareness of Etihad’s commitment to providing its guests with greater control, choice and value by personalising their travel experiences.

Relax Your Own Way – Complete Narrow-body Cabin Upgrade

Etihad is progressively upgrading the Economy cabins of its narrow-body fleet of Airbus A320 and A321 aircraft. These are used mainly on short-haul regional services, and further afield to 38 Etihad gateways within five hours of flight from Abu Dhabi. The airline is installing modern and refreshed cabins featuring ergonomic Extra-spatial Design seats by UK based Acro, a world-leading innovator in aircraft seat manufacturing. The next-generation seats, which will maintain comfortable ‘living space’ in the seat area, and provide increased knee room, are cleverly designed around the guest’s digital devices with fast-charging USB points and an adjustable phone and tablet holder.

The first stage of enhancements to the Economy experience began in 2017 with new seating options such as Neighbour-Free Seats, Economy Space, and Preferred Seats introduced on the wide-body fleet.

Watch Your Own Way – Wireless Inflight Entertainment (Airbus A320 / A321)

Guests on narrow-body aircraft will be able to simply log on and connect via browser to wirelessly stream more than 300 hours of free inflight entertainment through Etihad’s onboard Panasonic eXW system directly to their own devices. To view a wider range of exciting entertainment programming, including more Hollywood blockbusters, international movies, and premium TV programming such as HBO and Universal shows, guests can simply download the new E-BOX STREAM app prior to travel.

Inflight entertainment via personal seat back screens will remain standard in the Economy cabins on the airline’s fleet of wide-body Airbus and Boeing aircraft.

Dine Your Own Way – All new Economy Dining Experience

Etihad has launched a redesigned and enhanced complimentary dining concept on all its flights. On journeys of over three hours, the main course of the core complimentary dining service is now a larger, contemporary bistro-style meal which is higher in quality, with a focus on fresh seasonal ingredients and more destination focused choices. A new curved triangular base plate design reflects the heritage of Abu Dhabi and is made using recycled materials. New cutlery is 85 per cent lighter, reducing aircraft weight and fuel burn. Each year, the airline will also remove 27 million plastic lids, and other containers, supporting its drive towards greater sustainability and to reduce the use of single-use plastics by 80 per cent by 2022.

As part of the new dining sequence, delicious dessert items will be served separately with the after-meal coffee and tea service, reducing clutter on the tray during the main meal. On shorter flights, dessert will be served with the main meal.

In addition, the significantly expanded ‘Sweet or Salty’ retail menu complements the core dining service with offerings including a Tapas box, hot dishes, and premium sweet and savoury snacks, all available for purchase. The selection also includes exciting options for children. The new retail service will be enhanced by partnerships with leading brands such as Bateel, Starbucks, Thorntons, Cawston Press, Heavenly, Perrier and Barebells.

Etihad is also refreshing soft products including new blankets, pillows and headrest covers to further enhance inflight comfort and ambience.

Video:

Etihad Airways operates a flight without any single-use plastic on board

Etihad Airways made this announcement:

Etihad Airways, the national airline of the UAE, is the first airline in the region to operate a flight without any single-use plastics on board, in a bid to raise awareness of the effects of plastic pollution. Flight EY484 landed in Brisbane on April 22 – Earth Day.

The milestone flight is part of Etihad’s ongoing commitment to the environment, to go beyond Earth Day celebrations, and pledge to reduce single-use plastic usage by 80 per cent not just in-flight, but across the entire organisation by the end of 2022.

Etihad identified over 95 single-use plastic products are used across its aircraft cabins.  Once removed from the Earth Day flight, Etihad prevented over 50 kilograms of plastics from being landfilled.

Guests on board enjoyed replacement products including sustainable amenity kits, award-winning eco-thread blankets made out of recycled plastic bottles, tablet toothpaste and edible coffee cups while children were treated to eco-plush toys.

As a result of planning the Earth Day flight, Etihad additionally committed to remove up to 20 per cent of the single-use plastic items on board by June 1, 2019. By the end of this year, Etihad will have removed 100 tonnes of single-use plastics from its inflight service.

Etihad Airways and Gulf Air sign codeshare agreement, strengthening ties between the carriers

Etihad Airways, the national airline of the United Arab Emirates, and Gulf Air, the national airline of the Kingdom of Bahrain, have signed a codeshare partnership, for travel commencing with the summer schedule.

  • Codeshare operations to begin with the summer schedule between Abu Dhabi and Bahrain and onwards from both hubs
  • Etihad will place its ‘EY’ code on 12 Gulf Air routes across the Gulf region, North Africa, Europe and key destinations in Pakistan
  • Gulf Air will place its ‘GF’ code on 10 Etihad routes including destinations in Africa, Australia, Indonesia and the USA

The announcement follows the signing of a Memorandum of Understanding (MOU) between the two carriers at the Bahrain International Airshow in November last year and will further strengthen the strong ties between the two countries and carriers.

The agreement will see Etihad place its ‘EY’ code on Gulf Air flights from Bahrain to and from Abu Dhabi, Baghdad, Casablanca, Dhaka, Faisalabad, Larnaca, Malaga, Multan, Najaf, Peshawar, Sailkot and Tbilisi.

Gulf Air will place its ‘GF’ code on Etihad flights from Abu Dhabi to and from Bahrain, Brisbane, Chicago O’Hare, Jakarta, Lagos, Los Angeles, Melbourne, New York JFK, Sydney and Washington.

Guests who are travelling to the USA with Etihad will be able to enjoy the preclearance facility offered at Abu Dhabi International Airport. The United States Customs and Border Protection (CBP) facility at Terminal 3 in Abu Dhabi Airport is a purpose-built facility that allows US bound passengers to process all immigration, customs and agriculture inspections in Abu Dhabi before they depart. On arrival in the US, guests arrive as domestic passengers, speeding up the arrival process and making onward connections more seamless.

The announcement was made at a signing ceremony held at Etihad Airways Headquarters in Abu Dhabi, attended by Tony Douglas, Group Chief Executive Officer of Etihad Aviation Group, and Krešimir Kučko, Chief Executive Officer of Gulf Air.

In addition to the codeshare signing, both Etihad Guest and Gulf Air Falconflyer loyalty programs are exploring ways to offer earn and burn opportunities.

Gulf Air currently operates four return daily flights between Bahrain and Abu Dhabi while Etihad currently operates three return daily flights between Abu Dhabi and Bahrain.

Etihad Airways aircraft slide show:

Below Copyright Photo: Etihad Airways Boeing 787-9 Dreamliner A6-BLN (msn 39659) PAE (Nick Dean). Image: 938115.

Etihad Airways Boeing 787-9 Dreamliner A6-BLN (msn 39659) PAE (Nick Dean). Image: 938115.

Gulf Air aircraft slide show:

Below Copyright Photo: Gulf Air Boeing 787-9 Dreamliner A9C-FB (msn 39997) LHR (Wingnut). Image: 945083.

Gulf Air Boeing 787-9 Dreamliner A9C-FB (msn 39997) LHR (Wingnut). Image: 945083.

Etihad Airways posts a loss of $1.28 billion in 2018

"Formula 1 - 2018 Etihad Airways Abu Dhabi Grand Prix"

Etihad Airways has announced an improvement in core operating performance of 15% in 2018, 7% higher than forecast, on revenues of US$5.86 billion (2017: US$6.0 billion). The airline reported a loss of US$1.28 billion for the year (2017: US$ -1.52 billion). 

  • 15% improvement in core operating performance, on revenues of US$ 5.86 billion
  • 4% increase in passenger yields, driven by capacity discipline, network and fleet optimisation, and growing market share in premium and point-to-point markets
  • 3% reduction in unit costs, despite 31%higher fuel prices
  • 17.8 million passengers and 682,100 leg tonnes of cargo carried

Since commencing its five-year transformation program in 2017, the airline has improved its core operating performance by 34% despite challenging market conditions and effects of an increase in fuel prices.

Etihad carried 17.8 million passengers in 2018 (2017: 18.6m), with a 76.4% seat factor (2017: 78.5%) and a decrease in passenger capacity (Available Seat Kilometres (ASK)) of 4% (from 115.0 billion to 110.3 billion).

The airline increased yields by 4%, largely driven by capacity discipline, network and fleet optimisation and growing market share in premium and point-to-point markets. Passenger revenues remained steady at US$ 5.0 billion.

Etihad Cargo recorded a strong performance for the year largely due to a lower cost base, a programme of efficiency improvements including the consolidation of the freighter fleet around the Boeing 777F, and a refreshed network focusing on core trade lanes leveraging Abu Dhabi’s geographical position to maximise freighter to belly-hold flows.

Cargo revenue for the year was US$ 827 million (2017: US$ 877m) with 682,100 leg tonnes carried (2017: 853,300 tonnes). Cargo Freight Tonne Kilometres (FTK) decreased by 21% (from 4.3 billion to 3.4 billion), with a 15.5% increase in yields.

The airline significantly reduced total costs by US$ 416 million to US$ 6.9 billion (2017: US$ 7.3bn). Direct operating costs were reduced by US$ 226 million (3.6%) despite ongoing fuel price volatility. Administration and general expenses declined by US$ 190 million (19%), mainly driven by lower indirect manpower and other administration costs.

Tony Douglas, Group Chief Executive Officer of Etihad Aviation Group, said: “In 2018, we continued to forge ahead with our transformation journey by streamlining our cost base, improving our cash-flow and strengthening our balance sheet.

“Our transformation is instilling a renewed sense of confidence in our customers, our partners and our people. As a major enabler of commerce and tourism to and from Abu Dhabi, we are intrinsically linked to the continued success of the emirate.”

Operational Highlights

During 2018, Etihad Airways took delivery of eight new aircraft including three Boeing 787-9s, four Boeing 787-10s and one Boeing 777-200 freighter. The airline’s fleet count at year end was 106, with an average age of only 5.7 years.

Following negotiations with Airbus and Boeing, revisions to Etihad’s forward fleet commitments were announced on 14 February 2019. Under these agreements, the airline will take delivery of five Airbus A350-1000, 26 Airbus A321neo and six Boeing 777-9 aircraft in the coming years.

Etihad added Baku and Barcelona to its global network in 2018. Both routes are outperforming forecasts. Frequencies were increased to several destinations including Toronto, increasing weekly services from three to five, double-daily flights to Amman and Rome, and 11 weekly flights to Male, Maldives. Additionally, Etihad introduced its 787-9 on flights to Cairo, Casablanca, Jeddah, Rabat, Geneva, Kuala Lumpur and Rome. In October 2018, the airline introduced the Airbus A380 on a second daily flight to Paris Charles de Gaulle. New 787-10 aircraft were introduced on daily flights to Jeddah, Beijing, Nagoya and Seoul Incheon. A seasonal frequency increase using the 787-9 was introduced to London Heathrow, boosting daily services to four during the busy festive season.

Etihad recently announced the addition of the 787-10 on its Shanghai service and the 787-9 on flights to Chengdu, Hong Kong and Barcelona in 2019. Etihad will also add the Airbus A380 on its daily rotation to Seoul Incheon from 1 July, capitalising on this route’s strong business and leisure demand.

A number of unprofitable routes were discontinued in 2018 including Tehran, Jaipur, Entebbe, Dallas / Fort Worth, Ho Chi Minh City, Dhaka, Dar es Salaam, Edinburgh and Perth.

The airline continued to forge important partnerships with other airlines and transport companies last year, including Saudia, Azerbaijan Airlines, Swiss, and Accesrail, adding to a growing list of 55 codeshare partners. Etihad has expanded its reach to more than 400 destinations worldwide by placing its EY code on 18,513 weekly flights beyond its own network.

On-time performance was 82% for flight departures and 84% for arrivals in 2018, making Etihad among the most reliable and punctual airlines in the world. Across its network, the airline completed 99.7% of scheduled flights.

Customer Proposition

Etihad continues to position itself as an airline of choices, embedding its ‘Choose Well’ brand in every part of the customer experience. The airline now provides greater levels of personalisation, with a particular focus on its inflight retail offering, unbundling of services and fares, and installation of new seating products – including a new Economy Space zone on much of its widebody fleet.

In the second quarter of 2019, smarter ergonomic seating and streaming technology will be introduced on the short-haul Airbus A320 and A321 fleets. The airline continues to refine its award-winning Business and First Class services across its widebody fleet, and The Residence on its Airbus A380s.

“Etihad remains a strong global aviation brand and a true representative of Abu Dhabi around the world. We are committed to developing commercially beneficial partnerships at home and overseas, creating a multicultural workplace which is an exemplar of inclusion, gender equality and innovation. This is particularly important in the UAE’s Year of Tolerance,” continued Mr. Douglas.

People and Organisational Development

Etihad announced a new streamlined organisational structure in July 2018, providing greater focus on its customers and its transformation.

Etihad also continued its development of young UAE talent. By the end of 2018 it employed 2,525 Emiratis, representing 12% of the total 21,855-strong Etihad Aviation Group workforce.

Mr. Douglas added: “At only 15 years old, Etihad is maturing as an acclaimed international airline, seizing opportunities and heading into the future as a pioneering leader. We will continue to offer superior services to every traveller while growing our global footprint, embracing technology, boosting revenues, and driving efficiencies and commercial excellence across the entire organisation. The benefits of these actions will be enjoyed by our customers and our people.”

2018 results

2018

2017

Passenger Revenue (US$ billion)

5.0

5.0

Cargo Revenue (US$ million)

827

877

Total revenue (US$ billion)

5.9

6.0

Core airline profit (loss) (US$ billion)

(1.28)

(1.52)

Total passengers (million)

17.8

18.6

Available seat kilometres (billion)

110.3

115.0

Seat factor (%)

76.4

78.5

Number of aircraft

106

115

Cargo tonnage (leg tonnes ‘000)

682.1

853.3

Top Copyright Photo: Etihad Airways Boeing 787-9 Dreamliner A6-BLV (msn 39676) (Formula 1 – 2018 Etihad Airways Abu Dhabi Grand Prix) ZRH (Rolf Wallner). Image: 945301.

Etihad Airways aircraft slide show:

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Etihad Airways to introduce Boeing 787 Dreamliners to Rome and Frankfurt

Etihad Airways Boeing 787-9 Dreamliner A6-BLO (msn 39660) AMS (Ton Jochems). Image: 945941.

From June 1, 2019, Etihad Airways will introduce a new two-class Boeing 787-10 Dreamliner, the largest variant of the technologically advanced aircraft, on its scheduled daily morning service from Abu Dhabi to Rome, complementing the second overnight 777-300ER departure. On July 1, the airline will introduce the Boeing 787-9 Dreamliner on its two daily services to Frankfurt.

  • Latest 787-10 on morning service to Rome
  • Frankfurt double daily service to go all-Dreamliner on the 787-9
  • Etihad Dreamliners feature industry-leading, award-winning cabins

The two-class 787-9 features Etihad Airways’ next-generation Business and Economy Class cabins, configured with 299 seats – 28 Business Studios and 271 Economy Smart Seats. The 336-seat 787-10 features 32 Business Studios and 304 Economy Smart Seats.

 

 

Boeing 787-10 / 777-300ER schedule to Rome, effective June 1, 2019

Flight

Origin

Departs

Destn

Arrives

Freq

Aircraft

EY 85

Abu Dhabi

02:15

Rome

06:20

Daily

Boeing 777-300ER

EY 86

Rome

11:00

Abu Dhabi

19:05

Daily

Boeing 777-300ER

EY 83

Abu Dhabi

08:50

Rome

13:00

Daily

Boeing 787-10

EY 84

Rome

22:00

Abu Dhabi

06:05+1

Daily

Boeing 787-10

Boeing 787-9 schedule to Frankfurt, effective July 1, 2019

Flight

Origin

Departs

Destn

Arrives

Freq

Aircraft

EY 1

Abu Dhabi

02:10

Frank
furt

06:45

Daily

Boeing 787-9

EY 2

Frank
furt

11:20

Abu Dhabi

19:45

Daily

Boeing 787-9

EY 7

Abu Dhabi

09:35

Frank
furt

14:20

Daily

Boeing 787-9

EY 8

Frank
furt

21:45

Abu Dhabi

06:00+1

Daily

Boeing 787-9

Notes: All departures and arrivals are listed in local time.

Top Copyright Photo: Etihad Airways Boeing 787-9 Dreamliner A6-BLO (msn 39660) AMS (Ton Jochems). Image: 945941.

Etihad Airways aircraft slide show:

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