Tag Archives: Etihad Airways

Etihad Cargo teams up with B Medical Systems to develop passive temperature-controlled solution for the transportation of life-saving drugs, vaccines and high-value pharmaceuticals

Etihad Cargo, the cargo and logistics arm of Etihad Aviation Group, has entered into a memorandum of understanding (MOU) with B Medical Systems to develop and launch an airline-specific passive temperature-controlled solution for the transportation of life-saving drugs, vaccines and high-value pharmaceuticals.

Etihad Cargo will collaborate with Luxembourg-based manufacturer and global distributor of medical refrigeration devices B Medical Systems to develop sustainable temperature-controlled container units that utilise passive cooling technology to retain temperatures from -80 to 25 degrees Celsius for up to five days without requiring an external power source,  thereby reducing carbon emissions, with load capabilities ranging from two to 1,500 litres. The containers’ robust design and multi-use capabilities enable an operational life of over ten years.

Dr. Omar Najim, Manager Executive Affairs Office at DoH, Andrea Scammacca, COO, B Medical, Jesal Doshi, CEO, B Medical, H.E. Abdullah bin Mohammed Al Hamed, Chairman of Department of Health, Dr Nadia Al Bastaki, Chief HROD, Etihad Aviation Group, Tim Isik, VP, Etihad Cargo, Lubna AlLaham, Marketing & Communications, Etihad Cargo, Fabrice Panza, Cool Chain Products, Etihad Cargo

Etihad Cargo is participating in the BIO International Convention as part of a high-profile Abu Dhabi delegation headed by H.E. Abdulla bin Mohammed Al Hamed, Chairman of the Department of Health – Abu Dhabi (DoH). The delegation is visiting the USA to explore prospects for collaboration within the healthcare sector and, more specifically, life sciences to establish sustainable mechanisms that empower the healthcare sector in both countries as well as showcase Abu Dhabi’s distinguished healthcare ecosystem.

Powered by a solid infrastructure and advanced healthcare ecosystem, partnership opportunities across the biopharmaceutical and healthcare value chain in Abu Dhabi continue to emerge as a result of the sector’s robust growth potential. Abu Dhabi has been leading the transformation of the regional healthcare ecosystem by leveraging sciences and technology, positioning itself as a global life sciences hub and incubator for healthcare innovation.

 

Etihad publishes 2020-2021 sustainability report showcasing achievements of Greenliner program

Etihad Airways has released its Sustainability Report 2020-2021, outlining the impact the company has had on the environment, and detailing its Sustainability strategy, represented by the Etihad Greenliner and Sustainable50 programs. The report demonstrates the potential advancements to be made in sustainable aviation by a wide range of initiatives, coordinated to achieve a 20% reduction in emissions intensity in its passenger fleet by 2025, cut 2019 net emissions by 50% by 2035, and reach net zero emissions by 2050.

Tony Douglas, Group Chief Executive Officer, Etihad Aviation Group, said: “Our sustainability report highlights our insistence on harnessing the opportunities that are available today, and commits to continuing to find solutions for the future. Many partners joined us on this journey over the last two years, and this report demonstrates the potential we have collectively, with an ambition to set the direction for 2022 and beyond.

“We need to be bold in facing this issue. We need to be decisive. There is no other way forward. That is why we have been insistent that we continue to focus on the question as a long-term strategic priority for our business, spearheaded by the Etihad Greenliner and Sustainabile50 programs.”

Etihad 2020-2021 sustainability highlights

  • Reduced total carbon emissions by 56% (due in part to reduced scheduled operations from pandemic impact)
  • Launched the world’s most comprehensive industry-wide testing and innovation programme
  • Became the first airline to secure commercial finance based on verified compliance with the Sustainable Development Goals of the United Nations
  • Raised US$1.2 billion in the first sustainability-linked loan (SLL) tied to environmental, social and governance (ESG) targets in global aviation.
  • Partnered with Boeing, Safran and NASA for eight days of specialised testing to enhance safety and reduce CO2 emissions and noise as part of 2020 ecoDemonstrator programme
  • Operated five ecoFlights testing a range of operational efficiencies and onboard sustainability initiatives across its network
  • Tested and implemented world first operational efficiencies and technology solutions including Jeppesen Flite Deck Advisor, SATAVIA contrail avoidance, GE Engine Foam Wash, eTech logs and lightweight Unit Load Devices
  • Deployed 33 electric tractors with 37% of flights serviced by the new electric tractors
  • Restructured Etihad’s fleet strategy to focus on modern, fuel efficient aircraft, with the Boeing 787 and Airbus A350 as the backbone of its fleet
  • Launched the first aircraft carbon offset programme in the Middle East
  • Continued efforts for Wildlife, Conservation and Protection of Biodiversity and Animal Welfare
  • Set up the UAE Anti-Wildlife Tracking taskforce with the Ministry of Climate Change and Environment in the UAE and the Royal Foundation in the UK.
  • Announced Etihad Mangroves Forrest project to establish carbon absorbing forests in every country Etihad operates
  • Became official airline sponsor of the BGCI Global Biodiversity Standar

Etihad Aviation Group 2018-2021 Carbon Footprint

2018 2019 2020 2021
Total tonnes of C02 9,828,970 9,108,199 4,280,074 4,310,592

 

Etihad Airways is carrying out flight tests for sustainable technologies and innovations

Etihad Airways, the national carrier of the United Arab Emirates, is undertaking a week of intensive research and testing on over 30 flights to test operational efficiencies, technology and procedures that will reduce carbon emissions, in an expansion of its ongoing sustainability flight testing regime.

The week-long program, coinciding with Earth Day on 22 April, includes over 20 commercial flights operating across Etihad’s network to test contrail avoidance technologies in partnership with SATAVIA, a UK-based green aerospace company. The airline will also operate up to 13 dedicated ‘EcoFlights’ testing a range of flight and engine optimization initiatives, with successful trials to be incorporated into regular scheduled operations. Each of these flight tests will be operated on Etihad’s fleet of fuel-efficient A350 and 787 aircraft, spearheaded by the ‘Etihad Greenliner’, and Etihad’s newest aircraft, the ‘Sustainable 50’.

Tony Douglas, Group Chief Executive Officer, Etihad Aviation Group, said: “Etihad has demonstrated its commitment to sustainability over the last three years, leading the industry through real world testing and application of technology and processes that provide incremental environmental benefit every time we fly. The tests we’re conducting this week are just the latest initiatives in our long running and comprehensive sustainability program, because for us, sustainability is a priority every day, not just once a year when it’s convenient and expected. The results we develop will add to the body of work and knowledge base we’ve built to support the aviation industry on its journey to decarbonization.”

The bulk of tests conducted over the week are part of a year-long partnership with SATAVIA to enable contrail prevention, integrating atmospheric modeling with operational flight planning to prevent contrail formation. Aircraft contrails, or condensation trails, are clouds made up of aircraft-generated ice crystals, which cause a net surface heating effect globally by trapping atmospheric heat. Contrails cause up to 60% of aviation’s total climate impact, the equivalent to two percent of all human impact.

Dr Adam Durant, CEO of SATAVIA, said: “Our understanding of contrails rests on decades of atmospheric science, which can now be combined with high-performance computer modeling to identify contrail formation zones and optimize flight plans for contrail prevention. Following these tests, we will work with Etihad to quantify the climate benefit arising from contrail prevention on a flight-by-flight basis. This will lay the groundwork for future conversion into tradable carbon credits incentivizing widespread adoption of contrail prevention across the aviation sector.”

In contrast to many green aerospace initiatives, contrail prevention is a software solution that can be implemented in the near-term through technical integration with flight operations.

“By working with SATAVIA to implement contrail prevention in day-to-day activity, Etihad is taking the lead on an important issue facing the entire industry,” said Douglas. “We have to think about aviation’s indirect, non-CO2 effects as well as direct climate impacts, and contrail prevention is the key to making swift progress in this field.”

In addition to contrail avoidance R&D flight tests, Etihad will operate up to 13 dedicated EcoFlights, following six previous sustainability focused operations since 2019, including the EY20 Sustainable Flight from London to Abu Dhabi in October last year, which reduced carbon emissions by 72% compared to a similar flight in 2019.

These flights will further test and trial operational initiatives to evaluate and confirm learnings from past ecoFlights for flight path optimization, including optimized climb and continuous descent, optimal departure runway, last minute engine start-up, single engine taxi procedures network wide and fight deck technology solutions.

In parallel to the research and testing flights, Etihad is also publishing its first Sustainability Report. To be released on Earth Day 2022, this publicly-available report documents the previous two years of the airline’s sustainability efforts – from ground-based electric tractors, to airspace efficiency improvements, and even to experimental test-flying with NASA and Boeing. With two years of progress towards reducing the impact on the planet from its operations, Etihad is well on the way to achieving the ambitious sustainability commitments.

In January 2019, Etihad announced its goal of achieving net zero emissions by 2050 and halving net emission levels by 2035. It has since gone on to form the industry’s most comprehensive, cross organizational aviation sustainability initiative, spearheaded by its Greenliner and Sustainable50 programs in partnership with Boeing, Airbus, GE and Rolls Royce.

Through these programs, and Etihad’s ongoing research and testing initiatives such as EcoFlights, Etihad encourages and invites partners from across the aviation sector to join and test sustainability initiatives on scheduled 787 and A350 operations. The results are then processed and validated, with the most sustainable initiatives used as a base for improving the performance of the global airline community.

Etihad Airways unveils new ‘Sustainable50’ Airbus A350-1000 on inaugural flight to Paris

Etihad Airways today unveiled its new Airbus A350-1000, registration A6-XWB, on a special inaugural commercial flight from Abu Dhabi to Paris. The aircraft is the first A350 to be operated by a UAE airline, and the first of five A350s set to join Etihad’s fleet over the coming months.

The first flight departed Abu Dhabi for Paris Charles de Gaulle at 7.30am with a delegation including diplomatic dignitaries, Etihad and Airbus representatives, media, trade partners and other VIPs.

Tony Douglas, Group Chief Executive Officer, commented: “The Airbus A350 is an absolutely incredible aircraft, and we are proud to introduce it into the Etihad Airways network today. Our teams have worked closely together to craft a product and travel proposition that will ensure every journey with Etihad is a choice well made – both for our guests and for the planet. With highly efficient fuel consumption and CO2 savings, the A350 will support our goals to reduce carbon emissions and deliver an unmatched flight experience for our guests.”

Sustainability50

The aircraft, named Sustainability50, carries a unique livery in recognition of the 50th anniversary of the federation of the UAE and Etihad’s commitment to net-zero carbon emissions by 2050. It will join the airline’s industry-leading sustainability drive as part of a program aimed at decarbonizing aviation.

Formed as a partnership between Etihad, Airbus and Rolls Royce in 2021, the Sustainability50 program will see Etihad’s A350s used as flying testbeds of new initiatives, procedures and technologies to reduce carbon emissions, building on the learnings derived from Etihad’s similar Greenliner program for the Boeing B787 aircraft type.

The Rolls-Royce Trent XWB-powered Airbus A350 is one of the most efficient aircraft types in the world, with 25% less fuel burn and CO2 emissions than previous-generation twin aisle aircraft.

Etihad recently established a formal framework with Airbus to collaborate on sustainability across a number of areas including the promotion and commercialization of sustainable aviation fuel, waste and weight management, and the development of data-driven analysis.

Network

The airline’s new A350-1000s will be deployed on a number of short to mid-range routes in Q2, including Mumbai and Delhi, before being introduced on ultra-long-haul operations to Chicago and New York from July.

Guest Experience

The aircraft features Etihad’s newest cabin interior which is inspired by Abu Dhabi and is both more efficient and sustainable in design. Etihad is renowned for high-quality aircraft, and the A350 is filled with thoughtful design details providing exceptional comfort and enhanced privacy.

Etihad’s signature lighting design is inspired by the shadows cast by Abu Dhabi’s palm trees. The cabin lighting emulates natural ambient light and is designed to enhance the guest experience, provide an optimum environment for sleeping and reduce the effects of jetlag. The Airbus A350 also offers the quietest cabin experience for a wide-body aircraft.

Another feature to help reduce light pollution, and therefore jetlag, is the new dark-mode interface on the E-BOX inflight entertainment system. Mobile and Wi-Fi connectivity is also available throughout the aircraft.

Etihad’s ‘Little VIP’ younger guests will enjoy the newly launched Warner Bros. World Abu Dhabi themed family-friendly flying experience and a special feature on this aircraft is the new interactive flight map feature which means children can explore the maps with the help of some Jurassic-age friends.

Business class

The elevated Business class is home to 44 Business Studios with sliding doors that provide a high level of privacy to each suite. Every seat faces forward with direct aisle access. The Business class seat, with a width of over 20”, converts into a fully-flat bed of 79” in length, and features ample storage for convenience.

Noise-cancelling headphones and an 18.5” TV screen provide a cinematic experience to enjoy Etihad’s extensive inflight entertainment offering. The Business seats cleverly feature a built-in wireless charging dock and Bluetooth headphone pairing.

Business class guests can choose from a carefully curated à la carte menu, and guests on longer flights can enjoy Etihad’s signature ‘dine anytime’ service.

Economy class

Etihad’s spacious Economy cabin is configured with 327 smart seats in a 3-3-3 arrangement, of which 45 ‘Economy Space’ seats have been enhanced with an additional 4 inches of legroom. The Crystal Cabin Award-winning seats were selected after extensive customer trials by Etihad and based on their comfort and sustainability credentials. The seats feature Etihad’s signature supportive headrest, USB charging and Bluetooth headphone pairing, as well as a 13.3” inch screen to enjoy Etihad’s award-winning inflight entertainment system.

Guests receive blankets and pillows for additional comfort and amenity kits on longer flights, as well as enjoying complimentary dining and beverages served by Etihad’s award-winning cabin crew.

Etihad Airways adds summer flights to Nice

Etihad Airways has announced a new European destination this summer with the introduction of flights to the French city of Nice from June 15, 2022.

The twice-weekly service will operate on Wednesdays and Sundays between Abu Dhabi and Nice Côte d’Azur Airport on a modern Boeing 787 aircraft, one of the most fuel efficient aircraft in the world.

Nice is the fifth summer route to be announced by Etihad Airways for 2022 after Crete, Malaga, Santorini and Zanzibar, all set to to launch in mid-June.

Etihad Airways’ summer destinations in 2022:

 

Destinations Frequencies Aircraft Launch date
Crete 2 flights per week A320 15 June 2022
Malaga 2 flights per week B787 15 June 2022
Nice 2 flights per week B787 15 June 2022
Santorini 3 flights per week A320 16 June 2022
Zanzibar 3 flights per week A320 17 June 2022

Etihad Cargo posts 49% revenue growth for 2021

Etihad Cargo, the cargo and logistics arm of the Etihad Aviation Group, has achieved record revenue growth of 49 per cent in 2021 as it continued to outperform expectations with a 27 per cent year-on-year increase in freight carried, contributing towards 55 per cent of the group’s revenue.

“2021 was a milestone year for Etihad Cargo,” said Martin Drew, Senior Vice President Sales & Cargo, Etihad Aviation Group. “The Etihad Cargo team has worked closer than ever with partners and customers to address their demands and allocate necessary capacity, resulting in a record tonnage of 729,200 tonnes – the highest since 2017.”

In Q1, Etihad Cargo temporarily modified five Boeing 777 aircraft to support cabin-loaded cargo, operating more than 800 charter and scheduled cargo flights in the new configuration in 2021, adding capacity along key strategic routes. By mid-2021, Etihad Cargo had announced the recovery of more than 90 per cent of its network compared to pre-COVID. In total, the carrier operated more than 6,000 passenger freighters throughout the year, with freighter utilisation averaging 16.5 hours.

Premium products have also seen remarkable growth: PharmaLife, the carrier’s award-winning pharmaceutical shipment solution, achieved a 85 per cent increase in revenue on 2020, while FreshForward, for transporting perishables, increased by 26 per cent. With the relaxation of travel restrictions, SkyStable, the carrier’s dedicated equine transportation solution, grew by 28 per cent, and SafeGuard, for transporting valuables, increased by 103 percent compared to 2020.

Despite the ongoing operational challenges imposed by new variants of the COVID-19 virus, the UAE national carrier also maintained a Delivered As Promise (DAP) rate of 84 per cent through the past 12 months and an on-time performance (OTP) of 84 per cent.

Over the past year, Etihad Cargo continued to facilitate critical COVID-19 vaccine distribution which contributes to 30 per cent of its pharmaceutical shipments. Jointly with its partners at the HOPE Consortium, over 250 million COVID-19 vaccine doses have been handled to over 40 countries. In addition, several initiatives have been launched to facilitate the distribution and to position Abu Dhabi as a pharmaceutical and live science hub including establishing the first pharmaceutical distribution corridor between Abu Dhabi and Belgium. The corridor will facilitate the quick delivery of vaccines and meet future life science needs. The carrier is also working in tandem with UNICEF to transport aid globally following the signing of a five-year Memorandum of Understanding (MoU) to support the UN agency’s Humanitarian Airfreight Initiative.

Investing in digitalization has continued to be a key enabler to success. Augmenting customer service was a key focus of 2021 and Etihad Cargo’s new online booking portal was developed following extensive customer workshops to address their requirements, reducing the booking time to just 45 seconds. Since its launch in October, the company has recorded 36% increase in online bookings within three months of launching the new portal. In addition, the carrier has announced exploring a proof of concept with SPEEDCARGO for using Artificial Intelligence to measure cargo dimensions and optimize space planning, which will in turn allow Etihad Cargo to improve capacity planning.

Etihad Airways loses $476 million in 2021

Etihad Airways today announced its business results for 2021, recording a strong recovery in passenger operations along with a significant improvement in financial performance, posting a much-reduced loss of US $476 million for 2021 (2020: US$ 1.70 billion).

The airline carried 3.5 million passengers in 2021, with an average seat load factor of 39.6%. Passenger loads doubled in the second half of the year, reaching 70.1% in December as travel demand peaked during the winter holiday period. The airline recorded a particularly strong surge in passenger volumes in Q4 following the September relaxation of mandatory quarantine periods in Abu Dhabi.

Network capacity came in at 37.21 billion ASKs for the year, with the airline connecting Abu Dhabi to 71 passenger and cargo destinations across 47 countries. The airline launched or restarted operations to 13 destinations in 2021, most notably introducing scheduled services to Tel Aviv following the normalization of relations between the UAE and Israel.

Etihad Airways posted passenger revenues of US$ 1.07 billion in 2021, down by 14% year-on-year. While ongoing travel restrictions and new variants of the virus dampened demand, the airline saw passenger revenues bounce back in the last quarter of the year, recovering to 50% of 2019 levels in December.

Cargo operations meanwhile continued to outperform expectations, with a 27% year-on-year increase in freight carried in 2021 (729,200 tonnes) coupled with a rise in cargo revenues of 49% to US$ 1.73 billion, the highest figure in the history of the airline.

Tony Douglas, Group Chief Executive Officer, commented: “In another year of global uncertainty, Etihad Airways has continued to move forward, strengthen its business, and build on its world-class travel proposition. As always, this has been thanks to our remarkable people who have gone above and beyond to make the most of every opportunity. Despite the slowdown caused by Omicron, we are confident that the spring and summer season will continue to see a resurgence in travel as more people return to the skies.

“We look forward to our guests being able to experience our state-of-the-art Airbus A350s when they debut later this year, taking pride of place alongside our Boeing 787s. With one of the most fuel-efficient fleets in the world and with sustainability at the very top of our agenda, we will continue to pave the way for more sustainable flying in 2022 and beyond.”

As operations progressively ramped up throughout 2021, Etihad maintained an absolute focus on cost control, decreasing operating costs by a further US$ 110 million, despite a US$ 197 million increase in fuel costs driven by rallying oil prices.

Fixed overhead costs and finance costs also recorded a significant reduction, decreasing by 14% (or US$ 110 million) and 20% (or US$ 90 million) respectively. As a result, the airline managed to maintain strong liquidity in 2021.

Overall, Etihad recorded a core operating loss of US$ 476 million for fiscal year 2021, representing a 72% improvement compared to 2020 (US$ 1.70 billion) and a 41% improvement against pre-pandemic results in 2019 (US$ 802 million). EBITDA improved by more than US$ 1 billion, turning to positive US$ 408 million from a negative US$ 651 million in 2020.

Key figures

2021

2020

Passenger revenue (US$ billion)

1.07

1.24

Cargo revenue (US$ billion)

1.73

1.16

Operating revenue (US$ billion)

3.14

2.66

EBITDA (US$ billion)

0.41

(0.65)

Core operating result (US$ billion)

(0.48)

(1.70)

Total passengers (million)

3.46

4.15

Available seat kilometres (billion)

37.21

37.45

Seat load factor (%)

39.6%

52.9%

Number of aircraft

67

103*

Cargo tonnage (leg tonnes ‘000)

729.20

575.70

 

* Part of the airline’s fleet was grounded in 2020 as a result of Covid-19.

Highlights from 2021

Strategy

Etihad Airways announced a proposed transaction in December 2021 to divest a number of subsidiary businesses to ADQ, one of the region’s largest holding companies, and to ADNEC.

 

The transaction is set to be completed in 2022 and will support the continued development of Abu Dhabi’s civil aviation sector as well as enable Etihad Airways to further sharpen its focus on its core airline business, accelerating its transformation.

 

Our joint-venture airline, Air Arabia Abu Dhabi, the first low-cost carrier in Abu Dhabi, continued to grow in 2021 with the launch of seven new destinations, expanding its network to 15 cities by the end of the year.

Fleet and network

Etihad Airways has a strong network spanning major cities in Asia, Australia, Europe, the Middle East and North America, which has continued to grow in a measured way in 2021 as destinations have reopened and travel demand has returned.

 

  • The number of passenger destinations grew by 28% in 2021, from 50 up to a high of 64 during the summer peak, as Etihad Airways rebuilt air connectivity to the vibrant capital of Abu Dhabi and tapped pent-up travel demand.

 

  • Etihad’s total fleet at the end of 2021 comprised 67 aircraft including five freighters, with an average age of 5.7 years.

 

  • The backbone of the carrier’s fleet is the highly fuel-efficient B787 Dreamliner. Etihad Airways is one of the largest operators of this aircraft type in the world, with 39 B787-9 and B787-10s in the fleet.

 

  • Etihad Airways is currently preparing to enter new Airbus A350 aircraft into service, with the first one set to take off in Q2 2022.

 

  • As well as launching year-round flights to Tel Aviv and Vienna, Etihad Airways introduced seasonal routes to capture leisure summer and winter demand, including new services to Malaga, Mykonos and Santorini.

 

  • The airline continued to build on its codeshare network in 2021 by strengthening existing agreements with key partners such as Gulf Air, and forging a new partnership with El Al. At the end of the year, Etihad had 50 active codeshare partnerships, expanding its network reach to more than 400 cities worldwide.

 

Product and service

In 2021, Etihad Airways continued to invest in developing a thoughtful and digitally enabled travel experience inspired by Emirati hospitality, with health and wellness assured at every stage of the customer journey.

 

  • Etihad Airways was one of the first airlines globally to trial and implement the IATA Travel Pass as a solution to simplify the storage of verified Covid-19 tests and certifications.

 

  • For added convenience, Etihad Airways launched a new Home Check In facility, allowing customers to check in their bags, choose their seats and collect their boarding passes and luggage tags from their home, skipping queues at the airport.

 

  • To simplify the process of traveling during the global health crisis, Etihad Airways introduced a Verified to Fly service that allows guests to upload their tests, passenger locator forms, vaccination certificates, and other necessary paperwork in advance of their flight to confirm their eligibility for travel.

 

  • The airline continued its industry-leading Etihad Wellness program, a key service differentiator which was developed at the outbreak of the pandemic to ensure passenger health and wellbeing at every touchpoint and provide peace of mind when travelling.

 

  • The Etihad Wellness programme has continued to be championed by trained Wellness Ambassadors who provide guests with care and essential travel health information on the ground and onboard flights, as well as initiatives to maintain the highest standards of cleanliness and sanitisation, with complimentary wellness kits, and Covid-19 insurance cover for passengers.

 

People

While Covid remained a dominant force, the airline’s workforce focus for 2021 was two-fold: to continue protecting the health and wellbeing of employees while driving employee engagement.

 

  • In 2021, Etihad Airways became the first airline in the world with 100% of operating onboard crew vaccinated to help curb the spread of the coronavirus.

 

  • As one of the first businesses in the UAE to offer employees access to a Covid-19 vaccine, Etihad Airways has now reached a vaccination rate of 95% across UAE-based staff.

 

  • To minimise risk to employees, the airline implemented a rigorous workforce PCR testing programme for all staff coupled with robust workplace safety measures, including deep cleaning and sanitisation initiatives.

 

  • Organisational health continued to improve in 2021, rising from 73% to 76%, as the airline invested in initiatives to raise staff engagement and motivation.

 

  • A salary reduction, carried over from 2020, supported the business in navigating unprecedented challenges from the pandemic and was brought to an end in October.

 

  • In a time of need, Etihad Airways was a leader in providing humanitarian aid both locally and globally. The airline ran more than 30 initiatives around the world, reaching almost 230,000 individuals from minority groups to refugees to communities impacted by natural disasters.

 

  • At the end of 2021, the total workforce stood at 12,533 employees.

 

Cargo

Etihad Airways achieved a new milestone in 2021 by recording the highest cargo revenues in 18 years of operations.

 

  • Etihad Airways is a founding member of the HOPE Consortium, an Abu Dhabi coalition formed to create a complete supply chain solution to distribute Covid-19 vaccines worldwide, which has to date handled more than 250 million vaccine doses to over 40 countries in the Middle East, Africa, Europe, Asia and South America.

 

  • Pharmaceutical shipments using the airline’s specialised PharmaLife product increased by 85% year-on-year in 2021. The airline was the first carrier in the Middle East to be awarded IATA’s CEIV certification for pharmaceutical logistics and launched the first fully compliant origin-to-destination pharma air corridor, between Abu Dhabi and Brussels.

 

  • In a move to boost cargo capacity, Etihad Airways has temporarily modified five Boeing B777 aircraft to support cabin loaded cargo, operating over 800 charter and scheduled cargo flights in the new configuration in 2021.

 

  • The cargo booking portal on etihadcargo.com was revamped in 2021 to streamline the booking process to less than 45 seconds, increasing web bookings by 36% within three months of launch.

 

  • Etihad Cargo maintained an on-time-performance and delivered-as-promised rating of 85% during 2021, despite operational challenges posed by global restrictions.

 

Sustainability

Etihad Airways is committed to achieving net zero carbon emissions by 2050 and pioneering sustainable air travel.

 

  • As a result of a wide range of sustainability initiatives and the introduction of new operational efficiencies, Etihad Airways achieved a 5.6% reduction in the emissions intensity of its passenger fleet in 2021.

 

  • In 2021, Etihad Airways united key industry OEMs to form the most comprehensive, cross-organisational initiative ever undertaken to reduce CO2 emissions in aviation. The airline’s sustainability programme, previously focused on its fleet of GEnX-powered Boeing aircraft under the “Greenliner Programme”, was expanded in 2021 by a similar initiative focused on Rolls Royce XWB-powered Airbus A350s under a programme called “Sustainability50”. Both programmes are aimed at researching and developing new technologies and methods of flying to aid decarbonisation efforts and enhance operational efficiencies.

 

  • Etihad Airways operated its most sustainable flight ever in 2021, from London Heathrow to Abu Dhabi. The flight leveraged two years of learnings to reduce emissions by 39,000kg, or by 72% in absolute terms compared to an equivalent flight in 2019, using a combination of a high blend of SAF, contrail reduction, efficient airport handling processes using electric tractors, a highly optimised flight routing and more.

 

  • The airline committed to adopting 400 mangroves, one for each passenger onboard its most sustainable flight, and has bolstered this commitment by forming a new partnership with Jubail Island in 2022 to plant a further 182,000 mangrove trees over the next five years in Abu Dhabi.

 

  • The carbon emissions of the airline’s signature Etihad Greenliner aircraft were completely offset for the entirety of 2021, totalling 79.4 tonnes of CO2 emissions across 834 flights, as part of the first carbon offset programme in the region.

 

  • Etihad Airways announced the world’s first green loyalty programme in 2021, called Conscious Choices, which rewards members of Etihad Guest for making sustainable choices in their day-to-day lives to reduce their carbon footprint.

 

  • In 2021, Etihad Airways raised US$1.2 billion in the first sustainability-linked loan (SLL) tied to environmental, social and governance (ESG) targets in global aviation, making it the largest sustainable financing deal in the airline’s history and the third innovative financial deal in three consecutive years, following a first-of-a-kind sustainability-linked transition sukuk in 2020 and a loan tied to the UN Sustainable Development Goals in 2019.

 

  • Nearly 30% of the airline’s global supply chain is driven by UAE-based businesses, and Etihad Airways is actively growing and accelerating its local spend through a programme called Al Watani to support the development and sustainability of local businesses and communities in the UAE.

Etihad Airways is coming to Crete

Etihad Airways made this announcement:

Travelers with Etihad Airways can look forward to a new destination this summer, along with the return of popular seasonal routes to Europe and the Indian Ocean.

Starting June 15, 2022, Etihad Airways will launch a seasonal twice-per-week service to Crete, the largest island in Greece. The flights are set to be operated on an Airbus A320 aircraft and will connect Abu Dhabi to the main city of Heraklion.

The airline will also return to Malaga, Santorini and Zanzibar this summer. All four destinations are set to be operated from mid-June.

Destinations Frequencies Aircraft Launch date
Crete 2 flights per week A320 15 June 2022
Malaga 2 flights per week B787 15 June 2022
Santorini 3 flights per week A320 16 June 2022
Zanzibar 3 flights per week A320 17 June 2022

Etihad Airways signs MOU for seven Airbus A350F freighters

Etihad Airways’ has signed a Letter of Intent (LoI) for seven A350F freighters to add to its existing fleet of five A350-1000 passenger versions. The announcement was made at the Singapore Airshow 2022. Etihad has also selected Airbus’s Flight Hour Services (FHS) to support its entire A350 fleet.

Etihad Airways and Warner Bros. World™ Abu Dhabi launch “Little VIP” themed amenities and activity packs gifted to children on longer flights

Etihad Airways, the national airline of the UAE, launched a new experience for families flying with Etihad. The airline has partnered with the award-winning theme park, Warner Bros. World™ Abu Dhabi, to launch a one-of-a-kind family friendly experience on board its fleet.

Etihad’s new ‘Little VIP’ campaign recognizes that young travelers are all very important people and aims to make traveling with children as easy and enjoyable as possible. The Park’s iconic Animation characters like Scooby-Doo, and Looney Tunes including Sylvester and his beloved nemesis Tweety, are emblazoned across the children’s activity packs given to guests traveling on longer flights with Etihad.

The airline’s new children’s gifts are designed in three age ranges. For infants up to 2 years old, parents will be given a soft fleece blanket decorated with the faces of Tweety, Bugs Bunny, Daffy Duck and Sylvester for them to take home. Young flyers aged 3 to 8 years, will be given a drawstring bag featuring an activity book, crayons, memory card game and passport holder. Tweens and teens aged 9 to 13 will be delighted with a Scooby-Doo themed backpack featuring the Museum of Mysteries board game designed to promote Yas Island’s incredibly immersive indoor theme park, Warner Bros. World Abu Dhabi.

In addition to the Warner Bros. World Abu Dhabi’s themed inflight gifts, Etihad is bringing a comprehensive family travel experience to life, through cabin crew and ground crew training to identify and support family travel needs. At Abu Dhabi International Airport, a dedicated family check-in space will be available for families with minimized queuing to make family journeys as smooth as possible. Thoughtful touches include a small set of stairs at check-in counters meaning young eyes can take a peek at the check-in process with ease.

In flight, young travelers will be given their meals first for convenience, and diners will experience Warner Bros. World Abu Dhabi themed dining equipment in bright colours. The menu has been enhanced based on consultation and feedback from family travelers and as a result requested traditional children’s favorites such as fusilli pasta with meatballs, waffles and pancakes have been added to the menu.

In line with Etihad’s sustainability ambitions, the new children’s packs and dining experience have been designed with product purpose and reusability in mind. The gifts are designed to be taken away and treasured, encouraging children to feel excited about traveling with Etihad. The amenities have also been designed without the need for individual packaging, avoiding the use of single use plastics.

Young flyers will also be kept amused on board by a bespoke children’s section on Etihad’s inflight entertainment, designed in a fun, kid-friendly format. Etihad offers a wide selection of family-friendly Warner Bros. movies and TV shows including Space Jam, Scooby-Doo, Tom and Jerry, Looney Tunes, Bugs Bunny and the Flintstones. A selection of TV shows for older kids from the DC Universe includes Batman, Justice League and Teen Titans.

In addition, an extensive selection of music albums for kids is complemented by a variety of e-games for avid gamers, which can also be played seat-to-seat.