Tag Archives: Delta Air Lines

Delta to add Seattle/Tacoma-Osaka service, will drop Hong Kong service

Delta Air Lines Boeing 767-332 ER WL N1613B (msn 32776) SEA (Michael B. Ing). Image: 942387.

Delta Air Lines is adding nonstop service from its Seattle/Tacoma hub to Osaka-Kansai (KIX), Japan, starting in 2019, complementing its existing international network.

Delta will fly the new route with one of the airline’s Boeing 767-300ER equipped with 25 fully flat-bed seats in Delta One, 29 seats Delta Comfort+ and 171 seats in the Main Cabin. Every seat has access to Wi-Fi, free personal in-flight seatback entertainment screens and power ports. Meals, created in partnership with Delta’s Michelin two-star consulting chef Norio Ueno will be featured in all cabins of service.

Schedule details will be released at a later date. Delta today at Osaka offers daily service to Honolulu, making Seattle its second nonstop U.S. destination from the Japanese city.

Delta has made the difficult business decision to cease Seattle/Tacoma-Hong Kong service, with the last flight out of Hong Kong on October 4. Delta will continue to serve Hong Kong from Seattle/Tacoma via Seoul-ICN, with its joint venture partner Korean Air.

The Seattle/Tacoma-Osaka route will be included in Delta’s joint venture partnership with Korean Air, which serves 12 destinations in Japan — giving shared customers optimized schedules, a more seamless customer experience and improved loyalty program benefits.

Delta continues to grow its overall presence in Seattle/Tacoma, with a 10 percent increase in peak-day seats at its Seattle/Tacoma hub for summer 2018, driven by the addition of three new domestic destinations as well as more flights and larger aircraft operating between existing routes. The airline will operate 174 peak-day departures to 54 destinations in July 2018, an increase of 11 departures compared with summer 2017 and 96 departures over summer 2014.

 

Copyright Photo: Delta Air Lines Boeing 767-332 ER WL N1613B (msn 32776) SEA (Michael B. Ing). Image: 942387.

Delta aircraft slide show (Delta):

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Delta to begin nonstop service from Minneapolis/St. Paul to Seoul-Incheon in cooperation with JV partner Korean Air in 2019

Delta Air Lines Boeing 777-232 ER N864DA (msn 29736) LAX (Michael B. Ing). Image: 936740.

Delta Air Lines will start a new route to Seoul (Incheon), South Korea from its Minneapolis/St. Paul hub beginning next year in partnership with joint venture partner Korean Air.

Delta will utilize newly refreshed 777-200ER aircraft with all new cabins.  As part of Delta’s more than $100 million 777 refurbishment program, these aircraft will be equipped with 28 of our award-winning Delta One suites with a full height door, 18-inch high-resolution entertainment screens, memory foam seats, espresso coffee service and state-of-the-art design with customizable in-suite lighting. The new Delta Premium Select cabin seats 48 with elevated personal service, plated meals, 13.3-inch seat back screens and more space to stretch out with recliner seat rows 38 inches apart.  The 220 all-new Main Cabin seats are the widest in the Delta international fleet in a 9-abreast configuration furnished with personal screens, unlimited premium entertainment and complimentary earbuds. The new cabins all enjoy in-seat USB and 110V power ports, inflight WiFi and new dynamic LED lighting that varies by phase of flight fostering a relaxing, refreshing environment onboard.

As of June 1, Delta flights departing Korea feature menus in all cabins curated by Michelin two-star Chef Kwon Woo Joong, who will also consult on menu design with our U.S. kitchens.

The service will be Delta’s second trans-Pacific nonstop flight from its MSP hub, complementing existing service to Tokyo-Haneda, where Delta also intends to deploy the refurbished 777-200ER aircraft in 2019.

Schedule details of this new service will be announced at a later date.

Copyright Photo: Delta Air Lines Boeing 777-232 ER N864DA (msn 29736) LAX (Michael B. Ing). Image: 936740.

Delta aircraft slide show (Boeing):

Delta to drop the New York JFK – Havana route

Delta Air Lines Airbus A319-114 N339NB (msn 1709) SNA (Michael B. Ing). Image: 939963.

Delta Air Lines, according to Airline Route, will drop the weekly New York (JFK) – Havana route on September 1, 2018.

The route is currently served with Airbus A319 aircraft.

Copyright Photo: Delta Air Lines Airbus A319-114 N339NB (msn 1709) SNA (Michael B. Ing). Image: 939963.

Delta aircraft slide show (Airbus):

Delta and Korean Air enhance codeshare flights in the U.S.

Delta Air Lines and Korean Air are expanding codeshare flights, following the launch of a joint venture partnership May 1 that gives customers world-class travel benefits across one of the most comprehensive route networks in the trans-Pacific market.

A total of 132 Delta-operated flights from Seattle, Atlanta, Las Vegas, New York, San Francisco, Honolulu, Chicago and Dallas have been recently coded with Korean Air’s flight number. These new codeshares complement 164 existing Korean Air codeshare markets on Delta in the Americas from Delta’s hubs in Atlanta, Los Angeles and New York-JFK. An additional 66 markets from Detroit, Portland, Seattle and Atlanta will become codeshares in North America next week. In addition, Korean Air’s code will be added to five Delta-operated flights from Japan to Atlanta, Detroit, Seattle and Portland, beginning June 6.

The enhanced codeshare flights in the Americas will further strengthen the existing 36 codeshare routes within Asia.

Earlier this year, Delta and Korean Air co-located at the new, state-of-the-art Terminal 2 of Seoul’s Incheon International Airport, substantially reducing connection times for customers. Since April, Delta and Korean Air have been codesharing on each other’s Seattle–Incheon flights, significantly increasing customer choice and connectivity. Both airlines have also improved their loyalty programs’ reciprocal benefits, including the ability to earn more miles on both loyalty programs and redeem them on the increased codeshare flights.

Delta and Korean Air continue to work closely to implement full reciprocal codesharing on each other’s networks to the extent allowed and provide the best travel experience for customers between the U.S. and Asia.

Delta is investing in the Asia-Pacific region where it has seen a steady increase in customer satisfaction as more Asia-based customers choose to fly Delta. Some of the investments include expanding its Asia-Pacific network, developing strong partnerships with important Asian carriers like Korean Air, operating Delta’s first Airbus A350s into Asian markets featuring the all-new Delta One suite product enhancement and Delta Premium Select cabin, upgrading complimentary economy cabin amenities and more.

Photo: Delta Air Lines.

Delta, Los Angeles World Airports prepare for construction of $1.86 billion Delta Sky Way at LAX

Delta Air Lines and Los Angeles World Airports (LAWA) have formally kicked off the Delta Sky Way at LAX project — Delta’s $1.86 billion plan to modernize, upgrade and connect Terminals 2, 3, and the Tom Bradley International Terminal (Terminal B). Construction is expected to begin this fall. The project kick-off follows the LAWA Board of Airport Commissioners’ recent approval of the largest tenant improvement award in its history, which cleared the way for the Delta Sky Way at LAX to begin.

Sky Way at LAX interior

Los Angeles Mayor Eric Garcetti, Delta CEO Ed Bastian, LA City Councilmember Mike Bonin, LAWA Commissioner Sean Burton and LAWA CEO Deborah Flint celebrated the milestone today at a press conference where they also shared new renderings of the future facility.

“Los Angeles is constantly reaching new heights, and today’s project launch creates jobs and forges global connections,” said Los Angeles Mayor Eric Garcetti. “The modernization of Terminals 2 and 3 is an investment in our economy and people, and Delta’s partnership is helping to accelerate an era of growth and innovation in Los Angeles.”

“Nearly 10 years ago, we made a commitment to be LA’s premier, premium airline. Today, LAX is one of the most important hubs in our network where we operate more than 170 daily flights and connect more passengers to our partner airlines than anywhere else in the U.S.,” said Delta CEO Ed Bastian. “The Delta Sky Way at LAX project is a once-in-a-generation opportunity to invest in and transform the airport experience in partnership with LAWA and the City of Los Angeles. Delta is excited and proud to be leading the way not just in LA but in our hubs across the country, with more than $12 billion in airport infrastructure investments in progress over the next few years.”

Sky Way at LAX interior

“Our vision is a gold-standard airport, and one of our strategic plan goals is delivering exceptional facilities and experiences at the same time,” said LAWA CEO Deborah Flint. “And even though that is no easy feat, I am confident that with the team at Delta and the partnership we have, that we can achieve that vision.”

Building LA’s premier airport experience

Delta and LAWA also released new renderings of the facility today, which show the interior and exterior of the shared “headhouse” of Terminals 2 and 3; the interior, secured side of Terminal 3; and the connector between Terminal 3 and Terminal B, among other perspectives.

When completed, the modern facility will offer more security screening capacity with automated security lanes, more gate-area seating, and a world-class concession program in partnership with Westfield Corporation, in addition to all the amenities that Delta’s customers have come to expect at LAX, including the Delta ONE at LAX check-in space, new Delta Sky Club; and the integrated in-line baggage system. Other key features and benefits include:

  • A 27-gate complex on Terminals 2 and 3 with a secure connection to Terminal B, enabling Delta and its partners to effectively utilize gates there as well.
  • Brand new headhouse with centralized lobby, security screening checkpoint, and baggage claim
  • Completely reconstructed Terminal 3
  • A convenient bridge connecting Terminals 2, 3, and B on the secure side of the airport, as well as a dedicated baggage recheck and security checkpoint for seamless connection of international to domestic transfers, enabling significantly faster connections
  • Premium retail and dining lineup
  • Convenient and contemporary restroom facilities
  • More access to power in the gate areas
  • Modern and intuitive signage
  • State-of-the-art finishes
  • Emergency power generators for better operational recovery
  • Connection to the automated people mover, which is expected to be fully operational in 2023
  • Airfield efficiency including dual taxi lanes

Sky Way at LAX check-in area

Premium amenities, operational improvements highlight ongoing enhancements to Terminals 2 and 3
Delta has already made a series of enhancements since its relocation to Terminals 2 and 3 in May 2017. LAWA and Westfield introduced a new retail and dining lineup in Terminal 3 in December 2017. Delta opened an interim Delta ONE at LAX reception in November, an exclusive and personalized check-in experience featuring a reception area and private corridor that takes customers directly to the front of the security checkpoint with easy access to TSA Pre-Check and standard lanes. CLEAR is available at Terminals 2 and 3 at LAX, and customers with a CLEAR membership breeze through airport security with just the touch of a finger or blink of an eye. The airline has also installed new padded seats in the gate areas with seat power coming in summer 2018. Finally, expanded space in Terminal 3 for Delta Sky Club guests will open this summer, nearly doubling the number of available seats.

Delta now operates alongside many of its airline partners, including Aeromexico, Virgin Atlantic and WestJet, at LAX. Later, the secure connector to Terminal B will enable seamless access to additional partners, including Air France-KLM, Alitalia, China Eastern, Korean Air and Virgin Australia.

Operational performance has already significantly improved at LAX. From June 2017-March 2018, the airline improved its on-time performance by 16 points versus the same period a year prior*, driven in part by improved taxi times and more efficient tarmac operations from converting the alleyway between T2 and T3 from single- to dual-lane operations, which allows two planes to proceed through the alleyway at the same time. Total taxi times have reduced by more than 8 minutes.

Sky Way at LAX interior

Customers encouraged to check the Fly Delta App, arrive early

To prepare for the start of construction this fall, Delta has undertaken a series of enabling projects, including many that are already complete. Later this summer, security screening operations in Terminal 3 will be consolidated to the checkpoint on the lower level of Terminal 3 while construction begins on the mezzanine level. Customers should continue to access the security screening checkpoint from the ticketing level, where airport employees will direct them to their respective screening lanes, including TSA Pre-Check, CLEAR, and SkyPriority.

Customers are encouraged to take the following actions for a more efficient experience during construction:

  • Download the Fly Delta App. The Fly Delta App gives customers access to the industry’s most innovative airport wayfinding maps, which guides customers with turn-by-turn walking directions to their next gate, a restaurant or even baggage claim.
  • Check terminal and gate information prior to arriving at LAX. Delta customers should use the Fly Delta app or delta.com to confirm their bag drop terminal, which could be different from their departure terminal, and reconfirm gate information upon arrival at the airport.
  • Arrive early. Delta recommends arriving two hours prior to domestic departures and four hours prior to international departures.
  • When in doubt, ask for help. Delta’s airport customer service team is always available to answer questions and assist with wayfinding.

Delta continues investment in Los Angeles

Sky Way at LAX interior

Sky Way at LAX interior

Since 2009, Delta has been the fastest-growing carrier at LAX and has invested billions of dollars in products, services and technology to enhance the customer experience in Los Angeles and across its network. These investments include adding free Main Cabin meals on select coast-to-coast routes, free mobile messaging, free in-flight entertainment, upgraded Main Cabin snacks, the addition of sparkling wine, access to Wi-Fi on nearly all flights, enhanced blankets and refreshed Flight Fuel food-for-purchase options. Recent upgrades to the Delta One in-flight experience include not only the launch of the cabin’s newest menus, curated by Jon Shook and Vinny Dotolo, but also TUMI amenity kits with Kiehl’s products, an Alessi-designed collection of serviceware, Westin Heavenly® In-Flight Bedding, and Delta’s noise-canceling LSTN headphones.

Delta will launch direct service from LAX to Amsterdam and Paris in June in partnership with Air France-KLM, providing the most extensive time of day coverage to Europe and over 118 destinations in Europe, the Middle East, India and Africa. The airline will also deploy its new Airbus A350 aircraft featuring the Delta One Suite and Delta Premium Select on the LAX-Shanghai route in July. In 2017, Delta launched daily nonstop service to Mexico City as well as Washington-Reagan Airport — becoming the only airline to offer flat-bed seats in the front cabin on that route — and Delta’s joint venture partner Virgin Australia began service five days per week to Melbourne on a Boeing 777-300ER. Virgin Atlantic launched a third daily round-trip flight on a Boeing 787-900 between LAX and London-Heathrow.

Sky Way at LAX interior

Delta’s 4,200 LA-based employees are deeply integrated into the community, working with dozens of org​anizations and supporting causes that are near and dear to the hearts of Angelenos, including AIDS Walk Los Angeles, Children’s Hospital Los Angeles, Covenant House California, Habitat for Humanity of Greater Los Angeles, Junior Achievement of Southern California, KaBOOM!, LA Regional Food Bank, and The Motion Picture and Television Fund, among many others.

Delta has invested more than $7 billion in airport projects since 2006, and along with its airport partners, Delta will be involved in an additional $12 billion worth of facilities infrastructure projects in coming years, including improvements at several of its key hubs in Atlanta, Los Angeles, New York, Salt Lake City and Seattle.

All photos by Delta Air Lines.

Delta introduces its new crew uniforms

Delta Air Lines made this announcement:

May 29 marks the introduction of the global carrier’s regal, Passport Plum look featuring Lands’ End quality.

As the sun rises in cities around the world this morning, a new uniform collection makes its first public appearance on 64,000 Delta Air Lines employees in airplanes, airports and hangars from Sydney to Honolulu.

Created by fashion authority and acclaimed designer Zac Posen and built with Lands’ End quality, these designs embrace innovative fit, form and function, carrying Delta into the future in style.

This collection makes a strong brand statement, elevating Delta from the look of a traditional U.S. carrier and introducing glamour and sophistication while offering the ease of machine-washable care for the carrier’s always on-the-go employees. Delta’s last uniform update was in 2006 for above-wing employees (Delta Sky Club, ticketing and gate agents, Red Coats and flight attendants) and in 2000 for below-wing employees (aircraft maintenance professionals, ramp and cargo agents, and ground service equipment mechanics).

“We are happy to provide this level of quality, style and global sophistication to the professional men and women who represent Delta so well every day,” said Ed Bastian, Delta’s Chief Executive Officer. “The new Delta uniform collection offers unity between all workgroups like never before. We are one proud Delta team and it really shows.”

The uniform collection reflects employee input at each step of the design process. For three months, 1,000 Delta people in diverse roles around the globe tested the uniforms to ensure the final designs would support a variety of job functions, climates and body types. The Zac Posen and Lands’ End design teams conducted hundreds of focus groups, job-shadowed employees and gathered recommendations from more than 30,000 surveys. All of this and more feedback led to more than 170 changes.

The uniforms for above-wing employees, designed by Zac Posen, are an iconic move for the Delta brand. Posen and team took care to incorporate innovative fabrics and technologies. They introduced unexpected, signature details like the collar of the women’s blouse inspired by the wing of an airplane, and functional touches based on employee suggestions like passport and pen pockets.

“It was an honor to design for an iconic global aviation brand and I wanted to bring back glamour to the runway while introducing innovative technologies in the uniforms,” said Posen, fashion designer and television personality. “It was integral for my research and design to be part of the Delta employees’ daily tasks through job shadowing and direct feedback from frontline people. I wanted to create uniforms with all of the best and latest fabrications, while introducing new coloring and shapes to have the Delta crew stand out while looking like one team. The final designs were created to feel empowering and elegant yet comfortable. I am so proud of what we have achieved together. These uniforms symbolize a new era for Delta on a global scale.”

Passport Plum – a shade that flatters every skin tone – marks the new, regal collection. For 30 years, Delta’s uniforms have been navy and red, blending in with other U.S. carriers while Delta’s service has continued to stand out for its excellence. Now, with five wholly reimagined hues –  Passport Plum, Cruising Cardinal, Groundspeed Graphite, Traveling Thistle and Skyline Slate – Delta people will look as noteworthy as their service.

For top quality, Delta put the legendary service and style of Lands’ End to work for the new uniforms. Lands’ End delivered Posen’s above-wing designs with cutting-edge materials that look effortlessly elegant. Lands’ End drew inspiration from this collection to create and manufacture designs for Delta’s below-wing employees. Meticulous attention to detail was applied throughout the process, resulting in thoughtful touches like lightweight, breathable rain gear and gripper technology in the waistband to keep shirts tucked.

“These uniforms were built to keep Delta employees safe, comfortable and always ready to fly,” said Jerome Griffith, Chief Executive Officer and President, Lands’ End. “We’re honored that Delta turned to Lands’ End for our legendary service, style and quality to outfit their employees worldwide. Our talented team drew inspiration from Posen’s designs to create cohesive styles for Delta’s below-wing employees, while producing both collections with meticulous attention to detail in high-quality, innovative fabrics and materials.”

Innovation is a brand promise for Delta and the uniform team chose fabrics at the pinnacle of fashion technology with ripstop, high-stretch, wrinkle-and-stain-resistant, water repellant and waterproof, deodorizing, windproof, anti-static and moisture-wicking properties. To keep Delta people safe, safety vests were equipped with metalized prismatic reflective tape twice as bright as other airlines.

Delta and third-party consultants audited every factory producing even the smallest elements of the new uniform, completing extensive testing to ensure employee comfort and safety with fabrics of the highest quality.

The collection is inaugurated today by runway shows starting in Atlanta, moving to Minneapolis and wrapping in Los Angeles with a celebration of Delta uniforms through the decades. Customers may even be surprised by pop-up fashion shows with the designer onboard at 30,000 feet.

As the uniforms debut in airports around the world this morning, tune in to Delta News Hub to catch their first moments.

ABOUT ZAC POSEN
Zac Posen launched his eponymous collection in 2001, with a vision for modern American glamour that married couture technique with striking innovation. Raised in New York, Zac began his design training early. At 16, he attended Parson’s School of Design followed by London’s Central Saint Martins University. Two years following his first collection, he was awarded one of fashion’s most prestigious honors, Swarovski’s The Perry Ellis Award for Womenswear by the CFDA.

Today, Zac is known globally for his technique in artisanal craftsmanship, anatomical construction and textile manipulation. His daywear, suiting and red carpet eveningwear are infused with his bold sophistication, sexy femininity and distinctive glamour. Worn by leading women, including Uma Thurman, Michelle Obama, Katie Holmes, Reese Witherspoon, Claire Danes and Rihanna, he has become a staple on the red carpet. His collections have grown to include Zac Posen, ZAC Zac Posen and Truly Zac Posen with offerings in handbags, accessories, hosiery, eyewear and fine jewelry.

Zac serves as a judge with Heidi Klum and Nina Garcia on Lifetime’s mainstay Project Runway and he serves as Creative Director for the Brooks Brothers signature women’s collection and accessories.

Additional information is available on www.facebook.com/officialzacposen, Twitter @zac_posen, and Instagram @zacposen and @zaczacposen.

ABOUT LANDS’ END, INC.

Lands’ End, Inc. is a leading multi-channel retailer of clothing, accessories, footwear and home products. We offer products through catalogs, online at www.landsend.com and affiliated specialty and international websites, and through retail locations. We are a classic American lifestyle brand with a passion for quality, legendary service and real value, and seek to deliver timeless style for men, women, kids and the home.

Photo: Delta Air Lines.

Delta offering more trans-Atlantic flying than ever

This Memorial Day weekend marks the start of Delta’s biggest ever summer on the trans-Atlantic. Some 11 routes – both new and old favorites – will begin over the next couple of days connecting the U.S. and nine countries in Europe.

Portugal is proving to be a hot destination for U.S. visitors this summer and Delta is responding by increasing capacity by more than 200 percent compared to 2017. Not only is it launching service from Atlanta to Lisbon (right), it is also spreading its wings to the Azores for the first time, flying five times a week from New York-JFK throughout the summer. Delta is the only airline to offer this route to the Portuguese island archipelago, which has much to offer including unspoiled beaches, Portugal’s tallest mountain, colonial villages and home-grown food and wines. These routes complement the daily existing flight from JFK to Lisbon, which launched in summer 2017 and resumed on May 3 as a year-round service.

EMEAI route map.JPG“Portugal and the Azores are growing in popularity with U.S. tourists, as evidenced by a 30 percent jump in American visitor numbers to Portugal last year. Delta’s significant growth in the market will support this upward trend and benefit the local economy through increased tourism,” Corneel Koster, Senior Vice President – Europe, Middle East, Africa & India, told a press conference in Lisbon.

Elsewhere on the trans-Atlantic:

Indianapolis gets its first European departure when the inaugural flight departs for Paris. The daily operation starts just in time for the Indy 500, bringing motor-racing fans to the heart of the action. And, as a year-round service, the flight will offer easy access to their homeland for the more than 40 French businesses that have a presence in Indianapolis.

Paris will welcome back nonstop service from Pittsburgh as well as an additional frequency from Detroit, bringing to 15 the number of peak-day nonstop services Delta offers to the French capital. In the south of the country, the longstanding JFK-Nice service restarted last month in time for the glitz and glamor of the iconic Cannes Film Festival.

“Hub-to-hub flying is important to Delta on the trans-Atlantic but travel demand is so high during the summer that we increase our ‘point-to-point’ network too,” sa​id Dwight James, Senior Vice President -Transatlantic. “Throughout the summer season, we are celebrating seven new routes and remain the leading carrier between the U.S. and Europe.”

Dublin

The Minneapolis/St. Paul-Reykjavic route returns for the second year, along with popular routes between JFK and Glasgow and JFK-Copenhagen. Back too is the JFK-Malaga service, which is now in its 10th year and joins the seasonal Atlanta-Barcelona flight to boost Spain’s network.

Completing the lineup are additional frequencies to Amsterdam, Athens and Rome plus the restart of services to Dublin (above) from Atlanta and Boston. These join year-round JFK service to the Irish capital, which will celebrate its 30-year anniversary in June.

And that’s not all. Next month, Delta will increase its European network further with the start of nonstop service from Los Angeles to both Paris and Amsterdam. With these two services, Delta will offer up to 85 daily departures from the United States to Europe this summer.

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