Delta will debut its next generation Delta One® suite for A350-1000s and expands its suite offering to the A330-200/300 fleet, extending its lead with the most business class suites of any U.S. airline  

• Delta is introducing its next generation Delta One suite on new Airbus A350-1000 aircraft following a two-year intentional design process and a decade of data from customers and employees alike.

• The airline will also add Delta One suites to its Airbus A330-200/300 fleet for the first time as part of a nose-to-tail refresh and introduce an always-open self-serve snack station for Delta One customers.

• Every seat in every cabin on both fleets — the A350-1000 and refreshed A330-200/300 — will feature Delta’s largest seatback screens ever with cinema-quality, high-definition picture clarity, Bluetooth connectivity, USB-C and universal AC power outlets, and memory foam cushions.

• Delta’s modern onboard design, first introduced in early 2025, continues to roll out across new aircraft and the existing fleet; the airline expects 800+ aircraft will have the new interiors in the next five years.

Ten years of customer insights and two years of intentional design has resulted in Delta’s next generation Delta One suite debuting on the Airbus A350-1000 — Delta’s newest and largest aircraft, delivering a 50% premium seat mix, arriving early 2027. Additionally, Delta’s Airbus A330-200/300 fleet is getting upgraded with suites featuring privacy doors in the Delta One cabin — a first for the fleet — and an elevated onboard experience for all cabins. Altogether, these initiatives are part of one of Delta’s largest fleet upgrade investments, totaling more than $1B.  

“Every time a customer boards a Delta flight, the experience and surroundings should feel familiar — creating a sense of home and comfort when you’re away,” said Mauricio Parise, vice president of Brand Experience. “That was the driving factor behind every intentional design feature and investment we made in developing our brand new A350-1000 experience, which we extended through nose-to-tail upgrades of our A330-200/300s and will continue to roll out across our fleet.”

The A350-1000 and A330-200/300 upgrades come on the heels of Delta introducing its modern onboard look and feel in 2025 to overwhelmingly positive feedback and a 25-point increase in customer satisfaction scores. The new interior design is being applied to these ships and on more than 800 aircraft over the next five years as Delta takes delivery of new aircraft and invests in interior refreshes across its current fleet.

Delta has long been the leader in elevating the customer experience, introducing the first all-suite business class cabin in 2017. It would be four years before any U.S. carrier followed Delta’s lead with an all-suite business class cabin. Delta continues to lead the industry today with the most suites in the sky of any U.S. airline. The airline anticipates 90% of Delta One seats will be suites with sliding privacy doors by 2030.

Delta One: Designed to feel like the only one

Months of research and feedback with SkyMiles Members and Delta people steered every stitch and feature of the next generation suite with partner Thompson Aero Seating to develop a truly bespoke Delta One experience. The result: a seat packed with premium touches, including a 3+ inch longer flat-bed that gives customers more than six-and-half feet to stretch out, a new pillow-top cushion that adds a plush layer on top of the memory foam cushioned seat and smart stowage options that include a cubby for shoes, a tray within easy reach of the flat bed for your phone and a hook for eyeglasses.

“Customers are clear that comfort is their number one priority when flying Delta One — 97% say Delta’s flat-bed is the reason for choosing the cabin,” said Parise. “This led us to a new design that, when combined with our current mattress pad and luxury bedding from Missoni, makes for an incomparable sleep at 30,000 feet.”

For those who prefer to binge-watch a favorite show on long over-night trips, the A350-1000 suite features a 24-inch cinema-quality screen — Delta’s largest ever — to enjoy an even larger content library of movies, games, sports and series on the seatback with brighter, sharper images and vibrant colors in high definition. Bluetooth connectivity gives customers the option to pair their own headphones, while wireless charging built-in to a stone in-lay on the console allows customers to keep multiple devices charged as they use each throughout the flight.

And because late-night movies aren’t quite complete without indulging in snacks, Delta is introducing a dedicated refreshment station for Delta One customers located at the main entryway on the A350-1000 and at the front of the A330-200/300. Whether stretching your legs or simply in the mood for something between services, it’s there for you any time — no waiting.

“This snack station gives customers control over their time – small choices like when to grab a snack can feel meaningful,” said Parise. “We are deliberate about making it easy for customers to get what they need when they need it and offering a flight experience that best meets the needs of each customer. Whether you’re working, traveling with kids or simply awake when others are sleeping — it’s there for you.”

The next generation Delta One suites on the A350-1000 are set in a reverse-herringbone configuration, with outer rows facing the windows — an important view to customers. This design creates a more expansive feel and additional privacy. The suites adjoining in the middle of the cabin feature the popular sliding window that customers can choose to have open when traveling with a companion or closed completely for privacy.

Many of these same thoughtful design elements — including the pillow-top, wireless charging, tactile seat controls, signature feature lamp, in-suite mood lighting and USB-C —are incorporated into the suites being added to Delta’s A330-200/300 aircraft, creating continuity in the Delta One experience across fleets.

In consultation with Delta’s Advisory Board on Disability & Accessible Travel, new accessible features have also been integrated into both the A350-1000 and A330-200/300 fleets. A new, custom-designed seat control center — inspired by luxury vehicles — uses tactile elements allowing customers to intuitively adjust seat comfort through the sense of touch. Tactile features carry over into the lavatories, and each aircraft will have a dedicated accessible lavatory providing more space for customers with reduced mobility.

Premium touches in every cabin for every customer

Premium doesn’t stop with Delta One — a brand-new seat design in Delta Comfort and Delta Main provides an additional one inch of legroom and a convenient seatback shelf to keep personal items within reach. Every seat on the A350-1000 and A330-200/300 has memory foam cushions to keep customers comfortable on long-haul flights and each has USB-C and international AC power outlets to keep devices charged for SkyMiles Members taking advantage of Delta’s fast, free Wi-Fi.

“The experience is designed to be deeply human-centric, with every inch within the aircraft created to provide top-notch comfort and connectivity,” said Parise. “As we expand our network into Asia, Africa, the Middle East and beyond, these aircraft ensure we have the right capacity, efficiency and experience our customers want on Delta.”

Every seat on the A350-1000 and A330-200/300s will have a bigger seatback screen with 4K QLED resolution and Bluetooth capabilities. Powered by the next‑generation technology from Thales, first announced at CES 2025, the new in-flight entertainment (IFE) system unlocks capability to deliver more content than ever before, bringing a deeper and more varied library of movies, series, live and curated content and interactive experiences, with room to grow over time. Delta SkyMiles Members can sign in to the Delta Sync seatback experience to access personalized recommendations and real-time travel notifications delivered directly to their seatback screen, available on more than 430 aircraft today.

Cabin lighting is also designed for every moment of flight through the entirety of the aircraft, from warm and inviting hues at mealtime to low and relaxing settings for sleep and a gentle transition to daylight to help customers adjust to a new time zone upon arrival.

Delta Air Lines has announced a partnership as the Official Airline of Sphere, marking a new chapter in connecting customers to world-class experiences beyond flight. 

As part of the multi-year partnership, Delta and Sphere will introduce the Delta SKY360° Club — Sphere’s first branded hospitality space — and provide premium experiences to SkyMiles Members through the SkyMiles Experiences platform, reinforcing Delta’s commitment to connecting customers to the moments that matter most. 

“At Delta, our mission is to make every journey matter, and that extends beyond the flight,” said Alicia Tillman, Chief Marketing Officer at Delta Air Lines. “Just as we connect people to the places and experiences that matter most, this partnership allows us to bring that same spirit of connection and innovation to one of the most iconic venues in the world.”  

The Delta SKY360° Club at Sphere, which is now open on the event level, offers guests an intimate lounge experience during live music acts, Sphere Experiences including The Wizard of Oz at Sphere, and special events at the venue.  

The partnership also includes Delta’s presence on the Exosphere — the largest LED screen in the world — along with integration across Sphere’s onsite signage and digital platforms. And, through the SkyMiles Experiences platform, members will gain access to unforgettable packages and events at Sphere throughout 2026 and beyond, reinforcing Delta’s commitment to connecting customers to the moments that matter most. 

“Delta and Sphere share a commitment to innovation, technology and connecting people through world-class experiences,” said Marcus Ellington, Executive Vice President, Ad Sales and Sponsorships, Sphere. “We are proud to welcome Delta as our partner on two firsts for Sphere – our first official airline and first branded hospitality space – and we look forward to building on this collaboration, offering guests an elevated experience and showcasing the best of each of our brands.”

Delta at CES  

The Delta and Sphere partnership comes nearly a year after Delta CEO Ed Bastian delivered the first-ever CES keynote at Sphere, with visuals and immersive 4D effects developed by Sphere Studios, celebrating the airline’s Centennial anniversary and its commitment to using technology to enrich human experiences.  

And, in 2026, Delta is gearing up for CES by offering new and increased flight options to Las Vegas, with nearly 700 flights connecting tech enthusiasts to the most influential tech event in the world. International customers travelling to CES 2026 will be able to enjoy nonstop service to Las Vegas (LAS) with new service from Shanghai (PVG) and returning Amsterdam (AMS), Paris (CDG), Seoul (ICN) and London (LHR) services. 

When 100,000 bags flow through Hartsfield-Jackson Atlanta International Airport on a peak travel day, getting each one to the right plane at the right time requires precise execution, innovation and the dedicated hard work of Delta people.

This holiday season, Delta is delivering that exceptional care with some powerful new tools, including AI, state-of-the-art Ground Support Equipment and a $110 million investment in advanced infrastructure that’s enhancing operational excellence on the ramp. This year, we’ve already handled more than 127 million bags worldwide. While fewer than 1% of bags are mishandled, each one matters and even one is too many. That’s why we’re focused on innovations that get every bag right.

For travelers flying through Atlanta – where approximately 40 percent of Delta’s customers pass through daily – reliable baggage transfer from one connecting flight to the next is critical for a smooth travel experience. That’s why we’ve been building and deploying innovation that is already delivering strong results, including a nearly 30% improvement in bag transfers, which translates to literally thousands more customers receiving their bags on time – a key driver behind our recent record-breaking baggage performance.

“Innovation isn’t just happening on our app or in the air, it’s transforming every corner of our operation, making it possible for Delta people to focus on what they do best: taking care of our customers, while new technology smooths logistics behind the scenes,” says Richard Cox, SVP, Airport Customer Service (ACS).

AI-powered routing keeps connections tight

At the heart of Delta’s baggage innovation is what the team calls “Baggage AI” – a powerful tool built entirely in-house by Delta people for Delta people that works like a ride-sharing app for the 250 ramp agents responsible for moving bags between aircraft.

The AI-powered platform uses real-time flight data, bag locations and connection minutes to create an optimized driving route for each driver, prioritizing bags with the tightest connections. Every two minutes, the system re-optimizes routes based on real-time conditions – gate changes, flight time adjustments, tight connections – ensuring drivers are always heading to the right place at the right time. 

“It’s like having a copilot that knows exactly where you need to be and when,” says Mike Davis, an 11-year baggage transfer driver and multiple-time Driver of the Month based in Atlanta. “Beforehand, we relied solely on our experience and informed estimates. Now, the system shows us the most critical bags first, and we can move with confidence knowing we’re making the biggest impact.”

Designed to handle the complexity of Atlanta – the world’s busiest baggage operation, where a single arriving flight might connect to 50 or 60 departure gates across a massive footprint – Baggage AI is proving its value at a critical time.

With holiday travel in full swing, the Atlanta team manages an average of 87,000 bags daily, with peak holiday season seeing more than 110,000 bags daily. Given this success, plans are already underway to expand Baggage AI beyond Atlanta in 2026.

A $110 million investment in improved baggage flow

While AI enhances real-time coordination on the ramp, Delta is simultaneously upgrading the physical infrastructure that moves bags through Atlanta. This year, we’ve invested $40 million as part of a larger $110 million project to connect baggage systems in Concourses B, C and T, creating a more integrated, efficient baggage handling network across our busiest hub.

The scale of Delta’s Atlanta operation is staggering, representing one-fifth of our overall bag volume. The team has already handled nearly 27 million bags year-to-date – nearly 1 million more than last year – coordinating tight connections with little room for error. The enhanced baggage handling system gives our teams the infrastructure investment and modernization they need to do this work even more effectively.

Autonomy on the ramp: Safer, more consistent, more reliable

One of the most visible changes is on Concourse B, where Delta has deployed autonomous jet bridges – jet bridges that dock automatically with aircraft doors – the first in commercial aviation. These systems have supported more than 1,100 flights without a single aircraft damage incident or injury. 

This outstanding safety record extends to Delta’s autonomous bag tugs, which have logged 4,000 miles in the Cargo facility and Terminal T bag room since 2023 – again, with zero injury or damage incidents. By year’s end, Delta expects to have 15 autonomous tugs in operation.

“Integrating autonomy into our Ground Support Equipment is about creating a safer, more consistent operation for our people that allows our teams to focus on the work that requires personalized judgment and care,” says Ramsey Hammad, managing director, ACS Strategy.

What’s next

Coming in 2026, Delta will enhance Baggage AI with even more sophisticated optimization to account for ramp congestion and weather-related delays. The system will also introduce autonomy into dispatching, automatically assigning drivers to nearby tasks based on where they completed their last run, eliminating empty drives across the airport and maximizing driver efficiency.

In addition, Delta plans to implement bag scanning for transfer drivers, creating new tracking points that will help locate and recover bags more quickly while enabling the system to adapt in real-time when, for instance, customers rebook themselves mid-flight.

The combination of AI-powered logistics, serious infrastructure investment and cutting-edge autonomous equipment represents Delta’s holistic approach to modernized operational excellence – one that touches every aspect of the customer journey.

As customers make their way through Atlanta this holiday season and into the new year, their bags are benefiting from some of the most advanced technology in commercial aviation. And if Delta’s recent performance is any indication, those bags will be waiting at baggage claim right where they’re supposed to be.

Every holiday season, Delta welcomes hundreds of thousands of customers to the skies who are eager to reconnect with loved ones or recharge on vacation. While holiday travel brings its own share of pressure, Delta is shifting the spotlight to the simple acts of humanity that make our journeys memorable.  

To celebrate 100 years of flight, Delta will highlight the simple acts of care that connect us all – the true reason for the season. For the winter holidays, the global airline is introducing Centennial Cheer, a program that will recognize 100,000 acts of kindness shared among Delta employees and customers. 

Launching this week through Jan. 5, Delta employees will begin distributing Holiday Medallion cards to customers who demonstrate acts of kindness during their journey. These cards are not tied to loyalty status or flight activity and will only be awarded to customers who truly embody the holiday spirit.  

“Gifting Holiday Medallion cards to reward acts of kindness creates a positive loop of gratitude between our customers and employees,” said Erik Snell, Delta’s chief customer experience officer. “Whether it’s helping a seatmate with their bag, sharing a phone charger or simply thanking a reservations specialist, those gestures create the kind of connection that makes travel feel special. That’s what Centennial Cheer is all about, recognizing and celebrating the kindness we see every day.” 

Holiday Medallion card recipients can redeem a surprise gift* on Delta Shop – ranging from exclusive Delta Centennial merchandise to a limited number of Centennial Gift Sets featuring two commemorative trading cards and a $500 Delta Gift Card to put toward their next dream vacation.  

Delta is also empowering its Medallion Members to join the celebration and recognize Delta employees with holiday-edition Job Well Done Certificates. More than 40,000 certificates will be sent to Delta 360°, Diamond Medallion and Platinum Medallion Members with confirmed holiday travel. Eligible Members can also request these certificates by visiting deltamedalliontags.com.  

Together with cards for Delta employees to recognize their colleagues, Delta is gifting 100,000 tokens that embody Delta’s century-long commitment to a culture of care and service – a reminder that kindness matters, especially amid the rush of the holiday travel season.

Holiday Medallion cards will be handed out by Delta employees while supplies last starting today, Dec. 4. Customers who spot acts of kindness during their holiday travels with Delta are also invited to share their stories and photos with Delta by emailing MedallionThanks@delta.com.  

 In addition to exhibiting kindness this season, customers are encouraged to review Delta’s Customer Guide to make their journey even more pleasant. As always, customers should download and update Delta app, pack with care and arrive at the airport early.  

“Delta people take pride in creating moments of care, and this season they’re excited to recognize that same spirit in others,” said Snell. “As our 100th year comes to a close, we’re celebrating the kindness and connection that have defined Delta from the very beginning.”  

_{*NO PURCHASE NECESSARY. US. 18+ only. WHILE SUPPLIES LAST; Delta does not guarantee any specific gift or prizes. Must be redeemed by 3/31/26. This offer is personal to the recipient and cannot be sold, bartered or otherwise transferred; any purported transfer shall by null and void. No substitutions or replacements. No cash value. Subject to termination without notice by Delta at its sole discretion. Delta reserves the right to rescind the prize in the event of abuse, fraud, or violation of the SkyMiles Program Rules. Delta is not responsible for any third-party goods or services. Other terms and conditions of gift may apply. Void where prohibited by law.} 

This holiday season, Delta wants to help inspire your next dream trip while making it more authentic. First announced at CES 2025 at the beginning of the airline’s Centennial year, Delta brings to life a new one-stop shop for trip recommendations made easy and more personalized. Delta Locals, full of immersive, inspirational and culturally rich content, brings the world closer through the voices of those who call these places home.

A digitally focused experience full of inspirational content, the virtual experience features curated itineraries made by real residents of each destination. These experts, the most in-the-know for the best places to find art, entertainment, food and adventure, will help write the next great travel story and experience. 

“Delta’s goal for our next 100 years of travel is to be so much more than just your airline,” said Alicia Tillman, Chief Marketing Officer. “We’re your one-stop shop for dreaming, planning, booking and arriving at a city on your bucket list. We are ready to take you where you want to go but to also help ensure you’re fully exploring the best that places have to offer with insights that most tourists would never know about.” 

Beginning this fall, travelers can access content with expertise across four destinations: Los Angeles, Tokyo, Patagonia and Sicily. Additional destinations will join the roster in late 2025 and throughout 2026. 

Delta Locals is the future of travel planning – where technology strengthens and meets human connection. Struggling with where to go this holiday season for an unforgettable vacation? Let Delta help you unlock the world. With service to over 300 destinations, your next adventure is just a flight away.  

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Delta Air Lines made this announcement:

Just in time for the holidays, Delta is putting more power in your hands—making it easier than ever to plan, manage and adapt your journey, no matter what the season brings. 

With the October 7.5 release, the app that gets you the most seamless travel experience with Delta is getting you even more, including: 

More flexibility

Select  ‘My Dates are Flexible’ in the Booking Window to compare prices by date. 
Scroll to compare fares with the Flex Calendar.  
 

With the new Flex Calendar, shopping for flights is easier than ever. Compare fares across dates and quickly spot the best deals for your trip. And, if you’re using a Companion Certificate, the Flex Calendar helps you find eligible dates to maximize your benefits, all in one streamlined view.  

Use “Advanced Search” to add Certificates, eCredits, or Delta Gift Cards to your search.  

More visibility

With this release, travelers will see even more day-of travel details in Live Activities, including boarding zone, seat assignment and baggage carousel info—right on their lock screen, right when they need it.

Plus, the new Delta Sky Club® Tracker lets Delta SkyMiles® Card Members monitor their spending, track their Delta Sky Club visits and track progress toward unlimited Delta Sky Club access for the following year.

More self-service options

Need to update your Known Traveler Number (KTN)? Now you can do it directly in the app—no need to visit delta.com.

Coming soon: Delta Concierge

And – later this month, a small group of app users will be invited to try Delta Concierge, a new kind of digital travel assistant designed exclusively for SkyMiles® Members. Starting as a beta experience, Delta Concierge will bring more personalized support right to your app, making it easier than ever to navigate your journey with confidence. It’s part of Delta’s continued investment in unlocking a more personalized, connected journey for SkyMiles Members.

Delta Concierge is designed to complement the care and expertise of Delta’s people, freeing up agents to focus on more complex, one-on-one interactions while giving customers fast, accurate answers — powered by generative AI—on the go. 

In Case You Missed It: Fly Delta 7.0 features are here for your journey

With the 7.0 summer release, Delta introduced easy redemption of Global and Regional Upgrade Certificates, improved notifications, seamless travel documentation support for international trips and more through the app. Plus – with self-service standby rebooking through the app,  you can stay in control during travel disruptions, giving you greater flexibility and peace of mind. Read more here.

The Delta app continues to be the ultimate travel companion—connecting every step of the journey with intuitive, real-time features that reduce stress and keep you moving. Stay ahead of every step, from booking to baggage claim, with proactive updates and clear information. Comparison shop for flights, track your Delta Sky Club activity at a glance, and more—all with ease.

^{Photo caption: Hime (pictured left), Crunchyroll’s original anime character, has officially taken to the skies! She’s joining Delta to share her love of anime with a whole new group of Delta friends. Spot her and her sister, Sudachi, on your next flight as you travel the worlds of anime.} 

Delta SkyMiles Members and customers can now immerse themselves in the vibrant world of anime through the airline’s new partnership with Crunchyroll – the global brand offering the largest dedicated anime streaming library. This first-of-its-kind curated Crunchyroll experience will be available exclusively on Delta.  

Whether a longtime fan or anime-curious, this partnership is designed to meet customers where they are – onboard and online – with content that both speaks to what that they love and invites discovery.    

“Every Delta flight is an opportunity to discover something new,” said Sarah Downs, Managing Director of In-Flight Entertainment Engagement & Optimization at Delta. “The world of anime is rich with storytelling and emotion, and Crunchyroll brings that to life in a way that’s perfect for travel. This partnership is a meaningful part of our ongoing commitment to delivering industry-leading entertainment that’s as dynamic and diverse as the customers we serve.”   

Hit series and an exclusive offer for SkyMiles Members 

Starting this month, anime content specially curated by Crunchyroll is beginning to roll out on Delta’s more than 165,000 seatback screens – the most of any U.S.-based carrier – and within its Delta Sync Wi-Fi experience for SkyMiles Members, now available on more than 940 aircraft.  

On their seatback screens, SkyMiles Members and customers will enjoy episodes from the action-packed adventure Black Clover, the slice of life My Roommate is a Cat, the romantic comedy Horimiya, the beloved Fruits Basket and the dark fantasy epic Solo Leveling, which won Anime of the Year at the 2025 Crunchyroll Anime Awards.

After enjoying the seatback selections, SkyMiles Members can log in to Delta Sync Wi-Fi on their personal devices for an exclusive offer: 24-hour free access (no form of payment required) to stream Crunchyroll’s full catalog of 50,000 episodes, 25,000 hours of content and more than 2,000 unique titles for use during the flight or after landing (some terms and exclusions apply). Not a SkyMiles Member yet? It’s free to join!  

A partnership rooted in global culture 

Anime is no longer niche – it’s a global entertainment force and a pop culture powerhouse. According to a recent survey commissioned by Crunchyroll, nearly half of Gen Z fans consider anime a meaningful part of their identity, and over half of Millennial and Gen X fans have stayed connected to anime for more than a decade. With more than 17 million paid subscribers, Crunchyroll is the leading destination for anime fans worldwide. 

Delta’s partnership with Crunchyroll brings together a passionate fan base and a growing cultural movement – giving customers something new to explore, whether they’re seasoned fans or just curious to see what all the buzz is about.  

“There is nothing better on a long flight than immersing yourself in the rich storytelling and world-building of anime. Fans can go deep on one series or sample one episode of many series – from action to adventure, romance and more. And when they get hooked they can continue their experience on the Crunchyroll app,” said Rahul Purini, President of Crunchyroll. “We are excited to share what we love with Delta customers and go to new heights together.”  

Crunchyroll joins YouTube and Uber in bringing more personalized, culturally relevant experiences onboard Delta in 2025. With exclusive offers and partnerships with beloved brands like Paramount+, Delta is accelerating its ambition to build the world’s most loved loyalty program. From exclusive Delta SkyMiles® American Express Card benefits and everyday rewards to personalized experiences that celebrate every Member (and beyond!), join SkyMiles for free and learn more at delta.com/SkyMiles. 

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