Tag Archives: Delta Air Lines

Delta One service, amenities take flight in select long-haul domestic markets

Delta Air Lines is launching its Delta One experience on key long-haul domestic routes, starting April 1, 2018, with select flights between the following markets:

  • Boston and Los Angeles
  • New York-JFK and San Diego, Seattle/Tacoma
  • New York-JFK and Las Vegas, starting May 1, 2018

Delta One will also become the premium offering April 1, 2018, on the following routes with one scheduled daily flight each:

  • Atlanta and Honolulu
  • Minneapolis/St. Paul and Honolulu

 

Delta One 757-200ER 1_0.jpg

 

Delta One will be offered during strategic flight times on select routes as the airline works to customize the service offering to align with times when customers are seeking the Delta One experience, which includes flat-bed seats, elevated amenities and a refined dining experience. First Class service may be available on alternate flights on the route.

The expansion of domestic Delta One comes with an industry-leading perk: Starting April 1, 2018, Delta Sky Miles Medallion Members will be eligible for unlimited day-of-departure Complimentary Upgrades to the Delta One cabin on all domestic flights, including Hawaii. This is the airline’s latest move to simplify its SkyMiles program while making it more rewarding for customers.

The Delta One cabin offers a luxurious experience on some of Delta’s longest flights, with privacy, comfort and exceptional service featured at every step, including:

  • 180-degree flat-bed seats, featuring Westin Heavenly In-Flight bedding
  • A refined dining experience including chef-curated menus served on Alessi serviceware and seasonally rotating wines selected by Master Sommelier Andrea Robinson
  • In-seat power and USB outlets, seat-back entertainment screens with free entertainment, noise-canceling LSTN headsets and a TUMI amenity kit with Kiehl’s Since 1851 products
  • Complimentary Delta Sky Club access on day of flight
  • Sky Priority check-in, security, and baggage handling and Premium Boarding
  • In Los Angeles, Delta One customers continue to have access to the exclusive Delta ONE at LAX check-in

Delta One vs. First Class Configuration by Route

Route

Total Flights

Flights with Delta One

configuration

Flights with First Class
configuration

BOS-LAX 3 2 1
LAX-BOS 3 2 1
JFK-SEA 4 2 2
SEA-JFK 4 2 2
JFK-SAN 3 1 2
SAN-JFK 3 1 2
ATL-HNL 1 1 0
HNL-ATL 1 1 0
MSP-HNL 1 1 0
HNL-MSP 1 1 0
JFK-LAS 5 1 4
LAS-JFK 5 1 4

Delta already offers the Delta One experience on all flights on the following routes:

  • New York-JFK and Los Angeles, San Francisco
  • Boston and San Francisco
  • Washington-Reagan and Los Angeles

About Complimentary Upgrades

The domestic Delta One upgrade process will align with the airline’s domestic First Class process, except upgrades will be awarded in the hours leading up to the flight, as opposed to beginning several days ahead of time.

Medallion Members will be eligible for Complimentary Upgrades in:

  • All U.S. 50 Delta One cabins on the day of departure
  • All First Class cabins worldwide (beginning up to 120 hours/5 days prior to departure depending on Medallion Tier)
  • All Delta Comfort+ seats worldwide (beginning at booking a ticket depending on Medallion Tier)
  • Diamond and Platinum Medallion Members may also use Regional Upgrade Certificates on any flight that is eligible for Complimentary Upgrades, including all First Class and U.S. 50 Delta One flights. These certificates are available through Delta SkyMiles’ industry-exclusive Choice Benefits program.

These are the latest improvements as part of the airline’s multi-billion dollar investment in the customer experience that includes a cabin modernization program featuring new seats, seatback entertainment systems with free entertainment, high-capacity overhead bins, free mobile messaging, access to Wi-Fi on nearly all flights, free Main Cabin meals on select flights, upgraded Main Cabin snacks, an Alessi-designed collection of serviceware, Westin Heavenly® In-Flight Bedding, chef-curated meals paired with wines hand-selected by Master Sommelier Andrea Robinson, noise-canceling LSTN headphones and more. Delta has also invested in a number of innovative solutions to ease the travel experience including real-time RFID bag trackingand auto check-in via the Fly Delta app, faster ways through security lines via efficient automated screening lanes and a partnership with CLEAR, and a redesigned E-Gate experience at its Atlanta hub.

Photo: Delta Air Lines.

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Delta, Korean Air joint venture is approved by the U.S. DOT

Delta Air Lines Boeing 777-232 ER N862DA (msn 29734) LAX (Michael B. Ing). Image: 921468.

Delta Air Lines and Korean Air took a significant step in the creation of their trans-Pacific joint venture with approval of the joint venture by the U.S. Department of Transportation.

The DOT approval reflects the consumer benefits that will be created by the new joint venture. The two carriers will deepen their relationship, offering customers in the U.S. and Asia an enhanced and expanded flight network as well as more compelling travel options. The airlines have also applied for approval for the joint venture from the Korean Ministry of Land, Infrastructure and Transport.

The joint venture will create a combined network serving more than 290 destinations in the Americas and more than 80 in Asia, providing customers of both airlines with more travel choices than ever before. The joint venture will provide both airlines with the expanded scale and scope to offer new alternatives to customers. The two airlines will also expand codeshare flights on trans-Pacific routes.  Customers will benefit from enhanced frequent flyer benefits, providing customers of both airlines the ability to earn and redeem miles on Delta’s SkyMiles and Korean Air’s SKYPASS program.  In addition, co-location at key airports including Incheon Terminal 2 which will provide customers with a seamless connection and baggage transit experience. Under the agreement, the airlines will share costs and revenues on flights within the scope of the joint venture as they work to expand service options for travelers.

In anticipation of the joint venture, Delta launched new nonstop service between Atlanta and Seoul earlier this year. This flight complements Korean Air’s existing service and provides customers in the U.S. with greater access to destinations across Asia. Korean Air operates to 10 gateways in the U.S. while Delta has three gateways from Seoul along with nonstop service to six other gateways in Asia. The new joint venture provides U.S. travelers with more options when flying to Asia.

Delta has a 25-year track record of partnering closely with airlines around the globe, beginning with the first successful trans-Atlantic partnership, when Northwest and KLM launched their joint venture in 1993. Today, Delta has seven partnerships with leading carriers in the biggest aviation markets in the world that are either joint ventures, equity investments, or both – spanning Europe, Latin America, Asia and Australia. Through these deep relationships and immunized joint ventures, Delta has successfully achieved many of the benefits of cross-border cooperation for our customers.

Top Copyright Photo: Delta Air Lines Boeing 777-232 ER N862DA (msn 29734) LAX (Michael B. Ing). Image: 921468.

Delta:

Korean Air:

Bottom Copyright Photo: Korean Air Boeing 777-3B5 HL7534 (msn 27950) NRT (Michael B. Ing). Image: 906591.

Korean Air Boeing 777-3B5 HL7534 (msn 27950) NRT (Michael B. Ing). Image: 906591.

Auburn University, Delta partnering to advance aviation education

Delta, The Delta Lines Foundation and the Jacobson Family Foundation contributed a combined $6.2 million to support programs at Auburn University.

The contribution will allow more than 300 students each year to study aviation and professional flight management at the university in a state-of-the-art facility, dubbed the Delta Air Lines Aviation Education Building. The grant will also help endow professorships, a monthly speaker series and build a flight simulator, ensuring Auburn students have the educational resources they need to become the next leaders in aviation.

Part as of the grant,  $2 million will go to Auburn University’s Harbert College of Business for the creation of the Delta Air Lines Aviation Sensor ID Bay, which will provide space, resources and personnel so that students can research and further develop RFID technology to enhance the air travel experience.   

During an event Friday at the Auburn University Regional Airport, Paul Jacobson, Executive Vice President & Chief Financial Officer and a trustee of The Delta Air Lines Foundation said, “As a graduate of the Auburn Aviation Management Program, I am excited about this partnership. With the shared commitment to serving others and passion for aviation, I know we will accomplish great things together. Advancing education for tomorrow’s leaders is a vital part of that effort, and we are excited to celebrate this new chapter today.”

The Delta Air Lines Aviation Education Building will open fall 2018.

A personal victory for Auburn alums and Delta employees

This partnership is personal for the hundreds of Delta employees who are alums of Auburn University. Nearly 20 years ago, Auburn’s Aviation Program was in jeopardy of closing its doors.

Todd Richards comes from a long line of family members connected to aviation, including pilots, flight attendants and aircraft mechanics. He has always had a passion for aviation and decided to attend Auburn in Aviation Management after high school in 1993, after learning about the university from his stepfather who also graduated in aviation management at Auburn in the 1970’s.

Now a General Manager for Delta’s Global Distribution team and an Auburn alum, Richards remembers how the students worked to save the program. Thinking back to that time, Richards said, “Auburn Aviation Management evolution is especially meaningful to me, as my wife and I have witnessed Auburn’s program nearly become extinct twice now.”

As a reminder of that moment and the importance of aviation education, at Richards’ desk he proudly displays the old Auburn newspaper from the year he graduated, alongside a picture of him and his wife holding an “Auburn Aviation #1” sign during the Auburn/Tennessee football game that year.

Richards added, “The students advocated to keep the program and, luckily, the College of Business picked it up. With this commitment from Delta, my hope is that students are able to obtain their dreams to become successful pilots or aviation management professionals by attending a best-in-class university with strong ties to Delta. Knowing that Delta has helped create a solid foundation for the new Department of Aviation will ensure a bright future for many students for generations to come.”

Enhancing education is a top priority for Delta and one of our key community engagement pillars.

Photos: Delta Air Lines.

Delta announces retirement plans for the last Boeing 747 revenue flights

Airline Color Scheme - Introduced 2007

Delta Air Lines issued this statement on November 14, 2017:

Delta employees, customers and aviation enthusiasts have been eagerly flying the airline’s remaining Boeing 747-400s since Delta said in 2014 that it would retire the Queen of the Skies at the end of 2017.

There will soon be more chances to see and perhaps take part in some of the last Delta 747 flights – the last to be flown by any U.S. passenger airline. Here are seven things to know about Delta’s big goodbye to the 747:

  1. Delta is operating the Boeing 747-400 on daily scheduled service between its Detroit hub and its partner hub at Seoul-Incheon.
  2. Here are the final regularly scheduled flights of the Delta 747:
    • Final U.S. departure: Flight 159 at Detroit to Seoul-Incheon at 12:31 p.m.on December 15, 2017
    • Final Asia Pacific arrival: Flight 159 at Seoul-Incheon from Detroit at 4:30 p.m. on December 16, 2017
    • Final Asia Pacific departure: Flight 158 at Seoul-Incheon to Detroit at 11:15 a.m. on December 17, 2017
    • Final U.S. arrival: Flight 158 at Detroit from Seoul-Incheon at 10:14 a.m.on December 17, 2017
  3. Delta will take the 747 on an employee farewell tour from Detroit to Seattle/Tacoma on December 18, 2017 Seattle/Tacoma to Atlanta on December 19, 2017 and Atlanta to Minneapolis-St. Paul on December 20, 2017.
  4. Customers can bid for a spot on these farewell flights via SkyMiles Experiences using their SkyMiles.
  5. Employees and retirees can purchase a seat on these flights on a first-come, first-serve basis beginning at noon ET November 20, 2017 at a discounted rate, with all proceeds going to the Airloom Project, the organization behind the 747 Experience exhibit at the Delta Flight Museum.
  6. The 747 will fly a handful of sports team and ad-hoc charter flights through December 31, 2017.
  7. Delta will fly its final Boeing 747 to its retirement place in Arizona in early January. This ferry flight will not be open to passengers.

Delta will be celebrating the iconic and revolutionary 747 throughout December in all of its channels and encourages customers, enthusiasts and employees to share their own tributes and remembrances using the #DL747Farewell hashtag.

Copyright Photo: Delta Air Lines Boeing 747-451 N663US (msn 23818) NRT (Michael B. Ing). Image: 913462.

Current Livery:

Historic Liveries:

Bottom Copyright Photo: It all started with the Boeing 747-132s (below) and later with the ex-Northwest Boeing 747-451s (above). Delta Air Lines Boeing 747-132 N9896 (msn 19896) MIA (Bruce Drum). Image: 101068.

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Delta updates the “Spirit of Freedom” logo on N694DL

N8Spirit20of20Freedom.jpg

Five years ago, Delta dedicated one of its Boeing 757 aircraft to honor America’s servicemen and women.

Delta continued;

The airline underscored that commitment to the U.S. military today, re-dedicating the plane with a fresh coat of paint and new logo during the first day of its annual Veterans Day event.

Known as the “The Spirit of Freedom,” the plane is more than an aircraft; it’s a symbol of respect, said Delta’s Veterans Business Resource Group vice president Kurt Robinson.

“This plane isn’t your ordinary aircraft,” he said. “When you see it pull up at the gate with the ‘Spirit of Freedom’ emblem on the front, it’s a reminder of how appreciative Delta is of all service members and for all they’ve done for us.”

The plane honors Delta’s more than 10,000 employee veterans and 3,000 active duty employees — a commitment the airline takes seriously. When the plane was originally dedicated in 2012, the Secretary of Defense awarded Delta its highest honor to given to employers, the Employer Support Freedom Award.

The 2017 updated "The Spirit of Freedom"

Above Copyright Photo: Delta Air Lines Boeing 757-232 WL N694DL (msn 29726) “The Spirit of Freedom” LAX (Michael B. Ing). Image: 939926.

Delta’s specialty liveries only graces a handful aircraft in the airline’s fleet, making this one all the more special. Originally, the aircraft’s logo depicted the “Spirit of Freedom” text along with an American flag. Now emblazoned with the updated logo, the aircraft depicts logos of each U.S. military branch beneath the text.

Robinson, who is a veteran of the U.S. Air Force, explained that multiple Delta groups came together to get the plane ready for its big unveiling.

“Several people submitted concept drawings of the new logo, and then we worked with Marketing to make it come to life,” he said. “We painted the plane offsite to keep it a surprise, and snuck it back in for TechOps to apply the logo.”

After TechOps’ Veteran’s Day observance, the plane will return to its regular schedule — flying to a number of domestic destinations ​across the U.S.

Top and Below Photos: Delta Air Lines.

Delta, AeroMexico announce nonstop service between Atlanta and Queretaro

AeroMexico Connect Embraer ERJ 190-100LR XA-ACJ (msn 19000531) LAX (Michael B. Ing). Image: 922941.

Delta and its partner AeroMexico, launched their new nonstop service between Atlanta and Queretaro, Mexico, on November 1.

The Atlanta-Queretaro route will be operated using Embraer 190 aircraft with 99 passenger seats, including 11 in Clase Premier—AeroMexico’s Business Class cabin—with the following schedules:

Departure Arrival Frequency
Atlanta-Queretaro* AM 2711 8:36 p.m. 11:23 p.m. Daily
Queretaro-Atlanta* AM 2710: 6:30 a.m. 10:53 a.m. Daily

 

In the framework of this celebration, AeroMexico also announced the beginning of its new Monterrey-Atlanta service uniting two of the leading hubs in North America.

*Times published are local to each country and are subject to changes without notice.

Copyright Photo: AeroMexico Connect Embraer ERJ 190-100LR XA-ACJ (msn 19000531) LAX (Michael B. Ing). Image: 922941.

AeroMexico Connect:

Inaugural Delta Airbus A350-900 flight departs Detroit for Tokyo-Narita

Delta Air Lines has made this announcement on October 30, 2017. Written by Morgan Durrant.

DETROIT – The Airbus A350 is now a reality for Delta Air Lines customers and employees.

Years of hard work and planning across virtually every workgroup at Delta culminated Monday afternoon as Flight 275 pushed back from Gate A40 shortly after 1:40 p.m.

A350

The inaugural flight of Delta’s new international flagship aircraft was heralded with a customer event dubbed the First Flyers Club, complete with a champagne toast, gifts for each passenger and a multimedia installation where customers could take photos marking the occasion and share them in social media. Customers were encouraged to keep sharing images of their flight via the hashtag: #A350FirstFlyersClub

“On behalf of our more than 6,000 employees based here in Detroit – and more than 80,000 worldwide – it’s our pleasure to have all of you today as customers of our inaugural flight on the Delta Airbus A350 heading to Tokyo-Narita today,” said Hussein Berry, Delta’s V.P. – Detroit Hub. “You’re going to be flying today on a state-of-the-art aircraft and Delta has been hard at work over the last few years to make it a very enjoyable experience.”

Highlights of Delta’s A350 include:

Delta One Suite

The award-winning Delta One Suites offer up to 32 customers a private, personal experience, with a full-height door at every suite for enhanced privacy and comfort. Each suite features a fully flat-bed seat with direct aisle access, as well as more stowage for personal items, larger in-flight entertainment screens and memory foam enhanced comfort cushions.

Delta Premium Select

Designed with comfort in mind, Delta Premium Select offers more personal space with up to 38 inches of pitch, seat width of 18.5 inches, seven inches of recline and adjustable leg and head rests. Customers will arrive well-rested thanks to upgraded pillows, blankets and amenity kits to give them all the travel essentials they need to settle in.

Main Cabin

Customers benefit from free seatback in-flight entertainment on high definition screens, in-seat power ports at every row and high capacity overhead bins. Meanwhile, the A350 features larger windows and optimized cabin pressure, temperature and humidity to help customers feel more refreshed after a long-haul flight.

​The aircraft is equipped with high-speed 2Ku internet connectivity and customers will have access to free mobile messaging while on board through iMessage, WhatsApp and Facebook Messenger.

Photo: Delta Air Lines.