Category Archives: Finnair

Finnair cuts capacity by 90%, maintains critical air connections for Finland

Finnair has made this announcement:

The coronavirus epidemic has had a severe impact on demand for air travel, and several countries have set restrictions on air travel. Finnair has today commented on the financial implications of the situation in a stock exchange release.

Finnair is now making substantial adjustments to its traffic and will reduce approximately 90 per cent of its normal capacity, compared to 2019, starting from the beginning of April 2020. These adjustments will be in effect until the situation improves. As of 1 April, Finnair will temporarily operate only approximately 20 routes, ensuring certain critical air and cargo supply connections for Finland during this exceptional situation. Finnair will start transitioning to the limited network immediately and will cancel between 1,500 to 2,000 flights from 16 March to 31 March.

“The coronavirus epidemic has decreased air travel dramatically, but we want to maintain the most critical air connections for Finland also in this exceptional situation,” says Topi Manner, Finnair’s CEO. “We continue to follow the situation closely, adding routes and frequencies to the traffic program as demand returns. We hope to be able to return to normal operations as soon as the coronavirus situation alleviates. We are extremely sorry about the disruption and uncertainty the situation is causing to our customers and their travel plans. In this situation, the capacity cuts are unavoidable – we cannot fly customers in a situation where we may not be able to fly them back home.”

As of April 1, 2020, Finnair operates the routes listed below, with a limited number of weekly frequencies, provided that there are no additional travel restrictions set by the authorities. All flights on other routes are cancelled.

Domestic Finland:





During the Easter travel season (early to mid April) Finnair will also operate the following routes: Ivalo, Kittilä, Kuusamo












Finnair will also fly to Copenhagen, Moscow, Oslo, St Petersburg, Riga and Tallinn once the travel restrictions to these destinations are lifted.


Intercontinental flights:



The cancellations will be updated in Finnair systems in phases, and at this stage Finnair cancels flights from its systems until end of June 2020.

Decisions regarding tour operator flights are made with the tour operator partners, and tour operators, including Finnair’s own tour operator Aurinkomatkat, will communicate any changes to their customers.

In this situation, Finnair customer service centers are unfortunately congested, due to the high number of impacted customers. To manage waiting times, Finnair is adding personnel to its call centers and will implement the flight cancellations and related customer requests in phases.

  • Customers can postpone their travel dates themselves in Manage booking on Finnair website until the flight is cancelled from Finnair systems and customers have received a message about the cancellation.
  • When a flight is cancelled, customers receive a text message or email from Finnair, with instructions on how to seek a refund for the unused ticket or to change the travel dates through Finnair Customer Service. Customers are encouraged to check through Manage booking that their reservations include up-to-date contact information.
  • If a customer has made their booking via a travel agent, they should contact the travel agent directly.

Finnair aircraft photo gallery:

Finnair cancels flights to US and Delhi

Finnair has made this announcement:

Finnair is cancelling all flights to the US between 19 March and 12 April due to the US Government’s travel restrictions. Finnair is also cancelling its flights to Delhi between 15 March and 14 April due to recent visa restrictions.

Finnair flies from Helsinki to New York and back until 18 March, in order to fly customers home. For flights departing 14 – 18 March, restrictions on Schengen passengers going to the US will be in effect as specified by the US authorities. Finnair also flies to Los Angeles on Sunday 15 March and to Miami today, 12 March.

Finnair is continuously following the impacts of the coronavirus situation. Due to the decreased transfer passenger loads caused by these cancelations, further impacts on Finnair’s narrow-body traffic in Europe are to be expected. Finnair will communicate these changes once such decisions are made.

Finnair will communicate flight cancellations directly to customers who have bookings on these flights. Customers can then either seek for a full ticket refund or postpone their travel by contacting Finnair’s customer services. Unfortunately, the customer service lines are very congested at the moment, so we suggest customers who don’t have bookings for immediate departures to contact Finnair’s customer services at a later stage.

In addition, Finnair is offering customers with bookings on Finnair flights full flexibility to change their travel dates without a change fee until 30 November, 2020.

Finnair adjusts its European traffic in April due to the impacts of the coronavirus

Finnair has made this announcement:

Due to the impacts of the coronavirus situation, Finnair has already cancelled approximately 1,400 flights from its network and is now further adjusting its network to the decreased demand.

Finnair is decreasing the seat capacity of its European traffic in April by over 20 percent, by cancelling altogether approximately 2,400 flights and by switching to smaller aircraft on certain routes, based on the demand outlook.

The main changes to Finnair’s domestic and European network in April are:

  • Finnair is cancelling all flights to Jyväskylä, Kajaani, Kokkola and Kemi in Finland between 1-30 April.
  • Finnair is cancelling its flights to Bologna, Stuttgart, Split, Umeå and Venice between  March 29 and April 30, 2020.
  • Finnair will fly to Mariehamn with triangle flights via Bromma.
  • Finnair is reducing frequencies to the following destinations between March 29 and April 30, 2020.
    • Gothenburg flown with 14 weekly frequencies instead of the normal 27 weekly frequencies.
    • Copenhagen flown with 27 weekly frequencies (normally 39)
    • Stockholm Bromma flown with 17 weekly frequencies (normally 28)
    • Stockholm Arlanda flown with 45 weekly frequencies (normally 55)
    • Moscow flown with 21 weekly frequencies (normally 28)
    • Tallinn flown with 53 weekly frequencies (normally 58)
    • Barcelona flown with 14 weekly frequencies (normally 21)
    • Hamburg flown with 14 weekly frequencies (normally 21)
    • Berlin flown with 21 weekly frequencies (normally 28)
    • Warsaw flown with 14 weekly frequencies (normally 21)
    • Brussels flown with 19 weekly frequencies (normally 24)
    • Tromso flown with 2 weekly frequencies (normally 3)
    • Trondheim flown with 4 weekly frequencies (normally 5)
    • Bergen is flown with 6 weekly frequencies (normally 7)
    • Vaasa flown with 20 weekly frequencies (normally 33)
    • Oulu flown with 54 weekly frequencies (normally 66)
    • Joensuu flown with 20 weekly frequencies (normally 31)
    • Kuopio flown with 32 weekly frequencies (normally 43)
    • Turku flown with 22 weekly frequencies (normally 33)
  • Finnair will fly to St Petersburg and to Vilnius with ATR aircraft instead of Embraer 190 aircraft in April.
  • Flights that were scheduled to be operated with an Airbus A350-900 to Brussels will be operated with Airbus 321 aircraft in April, as is one of the two daily wide-body frequencies between Helsinki and London.

In addition to these, Finnair will cancel individual flights on some routes where load factors are very low due to the coronavirus situation.

Finnair will communicate flight cancellations directly to customers who have bookings on these flights. Customers can then either seek for a full ticket refund or postpone their travel by contacting Finnair’s customer services.

In addition, Finnair is offering customers with bookings on Finnair flights full flexibility to change their travel dates without a change fee until November 30, 2020.

Finnair will continue to follow the impacts of the coronavirus situation on demand for flights and will communicate further changes to its flights if such decisions are made.

Finnair aircraft photo gallery:

Finnair strives to be carbon neutral by 2045

Finnair has today revealed the most ambitious  sustainability strategy  in the aviation industry to banish carbon from  its  operations.  Finnair intends to reduce its net emissions by 50% by the end of 2025  from the 2019 baseline  and achieve carbon neutrality latest by 2045 . The plans clearly exceed  the  industry’s common  targets.

Read the full report.

Finnair and Neste partner to reduce CO2 footprint of flying with sustainable aviation fuels

Finnair, the airline specialized in connecting Europe and Asia, and Neste, the world’s largest producer of sustainable aviation fuel from renewable waste and residues, have signed a new agreement which will gradually and considerably increase Finnair’s use of sustainable aviation fuel in its operations. The new partnership will be a key contributing factor in Finnair’s long-term target of carbon neutrality. Sustainable aviation fuels are a key part of the long-term solution for reducing the CO2 footprint of aviation, as they reduce the CO2 emissions by up to 80% compared to fossil fuels.

The partnership will not only increase Finnair’s use of sustainable aviation fuel, but it will also boost the production of sustainable aviation fuel in Finland. Growing availability is also important in order to make sustainable aviation fuel more widely used and affordable for Finnair’s future flight operations.

Finnair will encourage its customers to support the use of sustainable aviation fuel by offering integrated ticket solutions which will include a sustainable aviation fuel option later this year and will match the contributions customers make to sustainable aviation fuel with its own purchases. Finnair will also use sustainable aviation fuel to decrease the CO2 footprint of its own staff duty travel.

In addition, Finnair, the Finnish airport operator Finavia and Neste are working together to define ways for corporate customers to be able to reduce the CO2 footprint of their travel with sustainable aviation fuel.

Finnair aircraft photo gallery:


Finnair adjusts its traffic and resourcing due to the impacts of the coronavirus, will have temporary layoffs

Finnair made this announcement:

On February 28, 2020, Finnair commented on the impacts of the coronavirus situation on its financial outlook. To minimize the negative financial impacts of the situation, Finnair is now adjusting its traffic program and resourcing to the declined demand.

Adjustments to Finnair traffic 

Finnair is cancelling its flights to Mainland China (Guangzhou, Nanjing, Beijing Capital, Beijing Daxing, Shanghai, Xi´an) until April 30, 2020.

In April, Finnair will fly to Hong Kong with one daily frequency instead of the normal two daily frequencies.

Finnair is cancelling two weekly flights from its Osaka route, and will fly to Osaka during the summer season (March 29 – October 24, 2020) with 10 weekly frequencies instead of the earlier scheduled 12 weekly frequencies.

Finnair is cancelling its daily flights to Seoul from March 9 to April 16, 2020.

Finnair is postponing the opening of its new route to Busan from March 31, 2020 to July 1, 2020.  

Finnair is also cancelling its flights between Helsinki and Milan from March 9 to April 7, 2020, following an updated travel advisory from the Finnish Foreign Ministry concerning Milan.  

Finnair will continue to follow the impacts of the coronavirus situation in demand for flights and will communicate further changes to its flights in due course.

Finnair communicates flight cancellations directly to customers who have bookings on these flights. Customers can then either seek for a full ticket refund or postpone their travel by contacting Finnair customer services.

In addition, Finnair is offering customers who have bookings for any Finnair flights in March the possibility to change their travel date to the same destination until the end of June 2020, if they so wish.

Adjustments in resourcing and other costs 

Finnair will adjust its resourcing to the situation and will start negotiations on planned temporary layoffs affecting the entire Finnair personnel based in Finland. According to the current estimate, the possible layoffs would be implemented so that all employees within the co-operations process would be temporarily laid off for a 14-30 day period. The negotiations start on March 12 and are expected to last for two weeks. Similar personnel measures will also be taken in countries outside Finland. As announced on February 28, Finnair is also adjusting its other costs globally, such as sales and marketing activities and other external spend.

Finnair aircraft photo gallery:


Finnair revises its outlook for the financial year 2020 and issues a profit warning

Finnair has made this announcement:

In conjunction with its 2019 financial result publication on February 7, 2020, Finnair announced that the direct financial impact of coronavirus during Q1 2020 would be relatively limited, even if the mainland China cancellations continued until the end of Q1 2020. At that time, Finnair forecasted that its capacity would increase by approximately 4 per cent in 2020.

Due to the fast-developing situation with the coronavirus and its wider than originally estimated impact on the global aviation market, Finnair is now revising its financial outlook:

  • Due to lower demand for air travel caused by the coronavirus situation, Finnair’s comparable operating result in Q1 2020 is expected to be lower compared to Q1 2019.
  • Finnair currently estimates that the coronavirus situation will decrease demand resulting in a negative impact on revenue for Q2 2020. Based on the current demand estimate, Finnair’s comparable operating result will be significantly lower in Q2 2020 than in the corresponding period of 2019. Thus, Finnair expects a significantly lower comparable operating result in 2020 than in the previous financial year.
  • Finnair withdraws its capacity guidance of approximately 4 percent growth for 2020 and will adjust its network and capacity over the next months to fit the air travel demand. This will lead to a decrease in Finnair’s flight related costs, such as jet fuel, airport and other fees, in accordance with the capacity development.
  • In addition to making changes to its capacity and network, Finnair is looking into adjusting its other costs to mitigate the negative financial impact. Finnair will evaluate how to adjust its costs by 40 – 50 million euros, with measures relating to personnel, sales and marketing activities, development initiatives and other projects. Evaluated personnel measures, if realised, may include for example temporary layoffs or similar measures involving all personnel, as well as recruitment adjustments.

“As the coronavirus situation has entered a new phase with outbreaks in several new countries, we will take appropriate measures to adapt our costs, operations and resources to better match our revenues,” says Topi Manner, Finnair’s CEO. “While the spread of the coronavirus has had a limited impact on our operations so far, we now see a negative impact on demand. It is difficult to foresee how the situation will evolve during the coming months. At the same time, we strongly believe in our Asia-focus and strategy of sustainable, profitable growth. We are determined to continue on this long-term path despite these temporary adjustments.”

Finnair’s long-term financial targets for the strategy period 2020 – 2025 remain unchanged.

Finnair will update its outlook in conjunction with the Q1 2020 interim report.

Finnair aircraft photo gallery: