Category Archives: Finnair

Finnair partners with Terveystalo to offer coronavirus testing for travellers

Finnair has made this announcement:

Finnair has started co-operation with private Finnish healthcare service company Terveystalo to offer its customers easy and fast access to coronavirus testing prior to travel. The service will be launched on September 28, 2020.

Some countries require a negative coronavirus test result and a certificate from passengers arriving in the country. The partnership between Finnair and Terveystalo ensures that customers are provided a test certificate required by the destination country conveniently and in a timely manner. Furthermore, Finnair’s customers get access to testing services at a discounted price and with the possibility to buy with Finnair Plus points.

“Safety and enabling smooth travelling are extremely important for us. Unfortunately, travellers face more and more requirements these days. Through our partnership with Terveystalo we want to make travelling easier for our customers to countries that require a coronavirus test certificate,” says Jaakko Schildt, Chief Operations Officer, Finnair.

“As travel restrictions are lifted, it is important to enable travelling with peace of mind. Although interaction through digital channels is a good option for many situations, face-to-face encounters are still needed for both work and leisure. At Terveystalo, we also want to support businesses and offer solutions for work travellers,” says Karita Reijonsaari, Director of Business Development, Corporate Health, Terveystalo.

The PCR test from nose and throat used by Terveystalo meets the international quality standards. This method is the most accepted coronavirus test around the world.

Different countries have varying requirements for coronavirus testing and related documents. Terveystalo specialists discuss these requirements with the customer, and the customer is provided an adequate test and a certificate that fulfils the destination country’s requirements valid at the time. The customer can also choose a test-only option and they will receive the result through the Oma Terveys service immediately after the result is ready. This option serves for example Finnish nationals, who return home from high risk countries and who want to shorten the 14-day quarantine by getting tested after arrival.

Finnair customers are directed to Terveystalo’s digital service through Finnair’s website. Customers can choose their closest Terveystalo clinic for testing from a wide network across Finland. The test and results are scheduled in a way that fulfils the destination requirements. Customers have access to a speedy testing service, and the waiting time for the results is minimised. In the capital area of Finland, the result is ready in 24 hours from testing and elsewhere in Finland in 36 hours on average. Customers receive information on the result with a short message, and the certificate is delivered electronically or in a printed form.

Finnair’s customers receive a 10% discount from Terveystalo’s normal PCR test price. For Finnair Plus Platinum Lumo, Platinum and Gold members the discount is 15%.

Finnair aircraft photo gallery:

Finnair cuts flights for October – maintains critical connections for Finland

Finnair has made this announcement:

Finnair has updated its schedule for October. The demand for air travel in Finnair’s network has recovered slowly due to the development of the coronavirus pandemic and related travel restrictions, and hence the previously published traffic program cannot be implemented in full due to low demand. Finnair reduces flights from its traffic program and flies approximately 70–80 daily flights instead of the previously planned approximately two hundred flights.

Finnair communicates flight cancellations directly to affected customers and offers customers an alternative flight when possible. Customers can also opt for a full refund of the ticket, if the new flight offered is not suitable.

Finnair serves 42 destinations in October, but frequencies will be reduced on almost all routes. Route starts planned for October to destinations like Bergen, Barcelona, Madrid, St. Petersburg and Stuttgart will be postponed, as well as domestic destinations, Turku and Tampere. Long-haul flights continue to focus on Tokyo, Seoul, Hong Kong, and Shanghai, which are also important cargo destinations. A Nanjing route is operated during September and October. Finnair will also continue cargo-only flights to New York and Singapore.

Finnair continues to update its traffic program according to demand. In October 2019, Finnair flew about 350 flights a day and had more than 100 destinations in Europe, Asia and North America.

Finnair’s traffic was down 85.8% in August

Finnair has reported its traffic in August:

The COVID-19 pandemic impact remained clearly visible in the August traffic figures, cargo demand still strong

In August, Finnair carried 193,000 passengers, which is 85.8% less than in the corresponding period of 2019 but 32.9% more than in July 2020.

The overall capacity measured in Available Seat Kilometres (ASK) decreased in August by 84.1% year-on-year. Finnair operated 116 daily flights (cargo-only included) on average which was 31.8% compared to August 2019. The differences between capacity figures are explained by the shorter operated flights on average and by smaller operated aircraft compared to August 2019. Finnair’s traffic measured in Revenue Passenger Kilometres (RPKs) decreased by 92.4%. The Passenger Load Factor (PLF) decreased by 45.1% points to 41.7%. The COVID-19 impact, including the strict travel restrictions imposed by Finland, still affected all passenger traffic figures and was visible especially in the North Atlantic figures as there were no related scheduled flights in August.

The ASK decline in Asian traffic was 86.6%. The North Atlantic capacity decreased by 100.0%. In European traffic, the ASKs were down by 78.7%. The ASKs in domestic traffic decreased by 62.5%.

RPKs decreased in Asian traffic by 96.4%, in North Atlantic traffic by 100.0%, in European traffic by 86.4% and in domestic traffic by 64.6%.

The PLF was 24.3% in Asian traffic but it was supported by the cargo operations and very high cargo load factor. The PLF was 52.8% in European traffic and 62.8% in domestic traffic, whereas there was no PLF figure in North Atlantic traffic due to zero passenger flights in August.

Passenger numbers decreased in Asian traffic by 96.4%, in North Atlantic traffic by 100.0%, in European traffic by 84.9% and in domestic traffic by 69.5%.

Available scheduled cargo tonne kilometres decreased by 86.8% year-on-year and revenue scheduled cargo tonne kilometres decreased by 81.4%, both due to the impact of COVID-19 pandemic on scheduled flights. However, cargo related available tonne kilometres decreased by 78.4% and revenue tonne kilometres decreased by 70.5% and they included also the cargo-only flights mainly operated between Europe and Asia as well as Europe and North America. The total cargo tonnes were up by 13.7% from July 2020 mostly due to strong demand related to the scheduled cargo capacity. As a result, the cargo load factor was still clearly higher than in the corresponding period of 2019.

In August, 96.0% of all Finnair flights arrived on schedule (76.9%).

Finnair re-opens operations to Nanjing for September and October with a weekly frequency

Finnair has made this announcement:

Finnair has received permission from Chinese authorities to operate one weekly flight between Helsinki and Nanjing as of September 11, 2020. The route will be operated with Airbus A350-900 aircraft until October 18, 2020, and it supports cargo and passenger travel demand between Europe and China. The flight schedule is  published in all Finnair sales channels.

Finnair currently offers smooth connections to 30 destinations in Europe and Finland from its Helsinki hub.

Finnair currently serves some 40 destinations in Europe and Asia, operating altogether 80-90 flights per day. Finnair constantly reviews its traffic plan and has the capability to add flights and re-open destinations at a rapid pace, as travel restrictions are removed and travel demand recovers. Long-haul flights to Asia are also supported by cargo demand.

Finnair starts co-operation negotiations on plans to reduce 1,000 jobs due to COVID-19 impacts and travel restrictions

Finnair has made this announcement:

Finnair has started co-operation negotiations on its plan to reduce up to 1,000 jobs, to make other structural changes and to implement additional temporary layoffs due to the impacts of the corona pandemic. The co-operation negotiations concern approximately 2,800 employees working at Finnair in Finland, and similar processes are conducted in Finnair’s units abroad. Finnair employs a total of approximately 6,700 employees, of whom 6,200 are based in Finland. Almost all of Finnair’s employees in Finland have been temporary laid off for a part of the spring and summer. In addition to the planned personnel reductions, Finnair will continue to apply temporary layoffs for practically all its personnel in Finland. The temporary layoffs can be either for fixed term or until further notice.

The goal is to ensure the continuity of Finnair’s core operations so that cabin and flight deck crew can return to work gradually as soon as the market recovers and flights can be increased. For this reason, Finnair is not currently planning permanent reduction of its flying personnel in Finland.

”COVID-19 is the deepest crisis of aviation. The pandemic and the exceptionally tight travel restrictions in Finland have impacted flight demand and we will operate only a small part of our capacity compared to last year. A rapid turn for the better in the pandemic situation is unfortunately not in sight. Our revenue has decreased considerably, and that is why we simply must adjust our costs to our new size”, says Topi Manner, Finnair CEO.

”We want to build a competitive future for Finnair and retain as many jobs at Finnair as possible. Also, we want to be able to offer good connections to the world for Finns and the Finnish economy in the future. Unfortunately, this requires the measures we announced today. As the timeline for aviation’s recovery is unclear, our plan is also to implement significant temporary layoffs to adjust our resources.”

Finnair wants to act responsibly in this difficult situation and will support affected employees through a social program, which will include practical job-to-job support, training and guidance on entrepreneurship.

The planned personnel reduction measures are included in Finnair’s savings target, which Finnair has today updated from 80 million euros to 100 million euros.

Finnair cuts frequencies in Europe in September due to travel restrictions

Finnair has made this announcement:

Finnair will fly fewer frequencies to European destinations in September than previously planned. Many countries have imposed new travel restrictions in recent weeks due to the corona situation, resulting in lower-than-expected demand. Some domestic destinations are also served at a lower frequency than before.

The company is scheduled to fly in September to all European destinations that were flown in August, but at a lower frequency. The exceptions are Nice and Turku, to which the company will stop flights in September.

Frequencies to some domestic destination will be adjusted. In September, Finnair will fly to Kuopio once a day and to Vaasa and Mariehamn five times a week. The company had also planned to start flights to Tampere in September, but due to the demand situation these flights will be postponed.

“The coronavirus situation has changed in many countries in recent weeks, which is why several countries have imposed new travel restrictions. There are still no connecting passengers from Asia and the United States to support European flights because of severe travel restrictions in these regions. Also, the local demand is more moderate than estimated due to the same restrictions. Therefore, we must adjust flights accordingly,” says Mikko Turtiainen, VP, Market Management. “In September, we will operate about 30% of the flights we had in September 2019.”

“On the other hand, Lapland and Kuusamo seem to be of more interest to domestic passengers than expected, which is why we are adding new flights to these destinations.”

More flights to Lapland and Kuusamo 

Finnair will increase flights to Ivalo, Kittilä and Kuusamo in September by flying to Ivalo and Kittilä eight times a week and to Kuusamo nine times a week. Rovaniemi continues to be served with 28 weekly flights.

Finnair will contact customers on cancelled flights and re-route them on other flights. The majority of passengers on European flights can be accommodated on a new flight on the same day.

Finnair’s traffic was down by 90% in July

Finnair issued this report for July 2020:

The COVID-19 pandemic impact was still clearly visible in the July traffic figures, cargo demand was fairly strong

In July, Finnair carried 145,300 passengers, which is 90.0% less than in the corresponding period of 2019 but 163.0% more than in June 2020.

The overall capacity measured in Available Seat Kilometres (ASK) decreased in July by 88.7% year-on-year. Finnair operated 93 daily flights (cargo-only included) on average which was 24.4% compared to July 2019. The differences between capacity figures are explained by the shorter operated flights on average and by smaller operated aircraft compared to July 2019. Finnair’s traffic measured in Revenue Passenger Kilometres (RPKs) decreased by 94.8%. The Passenger Load Factor (PLF) decreased by 48.2% points to 41.4%. All passenger traffic figures were still impacted by the COVID-19 pandemic related capacity reductions, which was visible especially in the North Atlantic figures as there were no related scheduled flights in July.

The ASK decline in Asian traffic was 88.6%. The North Atlantic capacity decreased by 100.0%. In European traffic, the ASKs were down by 87.0%. The ASKs in domestic traffic decreased by 73.9%.

RPKs decreased in Asian traffic by 97.6%, in North Atlantic traffic by 100.0%, in European traffic by 91.1% and in domestic traffic by 72.7%.

The PLF was 18.8% in Asian traffic but it was supported by the cargo operations and high cargo load factor. The PLF was 61.2% in European traffic and 73.0% in domestic traffic, whereas there was no PLF figure in North Atlantic traffic due to zero passenger flights in July.

Passenger numbers decreased in Asian traffic by 97.7%, in North Atlantic traffic by 100.0%, in European traffic by 89.5% and in domestic traffic by 75.4%.

Available scheduled cargo tonne kilometres decreased by 88.4% year-on-year and revenue scheduled cargo tonne kilometres decreased by 85.0%, both due to the impact of COVID-19 pandemic on scheduled flights. However, cargo related available tonne kilometres decreased by 81.5% and revenue tonne kilometres decreased by 73.0% and they included also the cargo-only flights mostly operated between Europe and Asia as well as Europe and North America. The total cargo tonnes were down by 12.8% from June 2020 as the demand was slightly weaker and as the cargo market capacity increased in July. The cargo load factor was still clearly higher than in the corresponding period of 2019.

In July, 95.9% of all Finnair flights arrived on schedule (78.4%).

Traffic statistics for August 2020 will be published on Tuesday 8 September 2020.

Finnair Traffic Performance July 2020
Month % Change YTD % Change
Total traffic
Passengers 1,000 145.3 -90.0 2,898.8 -65.9
Available seat kilometres mill 494.7 -88.7 10,510.1 -61.6
Revenue passenger kilometres mill 204.9 -94.8 7,344.1 -67.2
Passenger load factor % 41.4 -48.2p 69.9 -12.1p
Cargo tonnes total 3,561.6 -75.9 44,080.3 -54.5
Available tonne kilometres mill 106.4 -83.2 1,795.5 -55.1
Revenue tonne kilometres mill 43.3 -90.2 942.8 -64.0
Asia
Passengers 1,000 Asia 5.8 -97.7 472.7 -68.3
Available seat kilometres mill Asia 237.5 -88.6 4,922.3 -63.6
Revenue passenger kilometres mill Asia 44.6 -97.6 3,622.0 -67.9
Passenger load factor % Asia 18.8 -71.2p 73.6 -9.9p
Europe
Passengers 1,000 Europe 107.2 -89.5 1,695.1 -68.4
Available seat kilometres mill Europe 233.0 -87.0 4,107.0 -60.3
Revenue passenger kilometres mill Europe 142.6 -91.1 2,690.9 -67.9
Passenger load factor % Europe 61.2 -28.3p 65.5 -15.6p
North Atlantic
Passengers 1,000 North Atlantic 0.0 -100.0 82.3 -68.5
Available seat kilometres mill North Atlantic 0.0 -100.0 848.9 -63.1
Revenue passenger kilometres mill North Atlantic 0.0 -100.0 647.1 -67.4
Passenger load factor % North Atlantic N/A N/A 76.2 -10.0p
Domestic
Passengers 1,000 Domestic 32.3 -75.4 648.7 -53.3
Available seat kilometres mill Domestic 24.2 -73.9 631.9 -45.6
Revenue passenger kilometres mill Domestic 17.7 -72.7 384.1 -48.5
Passenger load factor % Domestic 73.0 3.4p 60.8 -3.4p
Cargo Traffic
Europe tonnes 328.9 -88.9 7,613.8 -59.9
North Atlantic tonnes 0.0 -100.0 2,542.2 -65.9
Asia tonnes 1,766.1 -83.1 22,482.5 -67.9
Domestic tonnes 27.9 -32.1 193.2 -44.9
Cargo scheduled traffic total tonnes 2,123.0 -85.6 32,831.6 -66.1
Cargo flights, tonnes** 1,438.7 100.0 11,248.7 100.0
Cargo Traffic tonnes total 3,561.6 -75.9 44,080.3 -54.5
Available tonne kilometres* mill 31.3 -81.5 488.2 -54.7
Revenue tonne kilometres mill 25.1 -73.0 286.0 -53.4
Available sched. cargo tonne kms*, mill 19.5 -88.4 384.9 -64.3
Revenue sched. cargo tonne kms, mill 14.0 -85.0 204.4 -66.7
Cargo load factor* % 80.1 25.0p 58.6 1.7p
– North-Atlantic cargo load factor* % N/A N/A 66.3 10.7p
– Asia cargo load factor* % 77.4 18.4p 57.1 -4.6p
Scheduled traffic Cargo load factor*, % 71.6 16.5p 53.1 -3.7p

* Based on average operational cargo capacity

** Including purchased traffic

  • Change %: Change compared to the figures of the respective periods in the previous year (p = points).
  • Available seat kilometres. ASK: Total number of seats available. multiplied by the number of kilometres flown.
  • Revenue passenger kilometres. RPK: Number of revenue passengers carried. multiplied by kilometres flown.
  • Passenger load factor: Share of revenue passenger kilometres of available seat kilometres.
  • Available tonne kilometres. ATK: Number of tonnes of capacity for carriage of passengers. cargo and mail. multiplied by kilometres flown.
  • Revenue tonne kilometres. RTK: Total revenue load consisting of passengers. cargo and mail. multiplied by kilometres flown.
  • Overall load factor: Share of revenue tonne kilometres of available tonne kilometres.

Finnair re-opens operations to Shanghai with weekly flights as of July 23

Finnair has received permission from Chinese authorities to begin operating one weekly flight as of July 23, 2020 between Helsinki and Shanghai with its Airbus A350 aircraft. The flight schedule will be published in all Finnair sales channels.

Finland has opened its borders for work-related travel from China but entry to Finland is still restricted for the time being pending an EU level decision on reciprocity.

Finnair currently offers smooth connections to 24 European destinations from Helsinki.

Finnair flies to over 30 destinations in July, operating altogether 80-90 flights per day, and is increasing both routes and frequencies in August and September. Finnair updates its traffic plan on a weekly basis and has the capability to add flights at a rapid pace, as travel restrictions are removed and travel demand recovers. Long-haul flights to Asia are also supported by cargo demand.

Finnair aircraft photo gallery:

Finnair aircraft slide show:

https://airlinersgallery.smugmug.com/frame/slideshow?key=zfSqcZ&speed=3&transition=fade&autoStart=1&captions=0&navigation=0&playButton=0&randomize=0&transitionSpeed=2

Finland now welcomes travellers from several countries; Finnair serves over 30 destinations in July

Finnair has made this announcement:

As of July 13, 2020, Finland will open its borders for all travel from e.g. Australia, Austria, Belgium, Cyprus, Germany, Greece, Hungary, Ireland, Italy, the Netherlands, Slovenia, Slovakia and Switzerland, and allows work-related travel from China, Japan and Thailand as of July 13, 2020. Travellers from these countries can thus enter Finland without quarantine requirements. Finland opened its borders already in June for travel from Denmark, Estonia, Iceland, Latvia, Lithuania and Norway.

In line with opening borders, Finnair is increasing its traffic in July, flying 70-80 one-way flights a day to domestic, European and Asian destinations. In July, Finnair serves some 30 destinations in Europe, and flies to Tokyo, Seoul and Hong Kong in Asia. The number of destinations and frequencies will increase towards the autumn.

Finnair has the capability to increase flights rapidly, when travel restrictions are removed and demand recovers.

In July-August Finnair serves the following destinations:

Destinations in Finland 

  • Kuopio
  • Mariehamn
  • Oulu
  • Rovaniemi
  • Turku
  • Vaasa
  • Ivalo (from August)
  • Kittilä (from August)

Destinations in Europe 

  • Amsterdam
  • Berlin
  • Brussels
  • Budapest
  • Copenhagen
  • Düsseldorf
  • Frankfurt
  • Geneva
  • Gothenburg
  • Hamburg
  • London
  • Málaga
  • Manchester
  • Munich
  • Oslo
  • Paris
  • Prague
  • Riga
  • Stockholm
  • Tallinn
  • Vienna
  • Vilnius
  • Zurich

In August, Finnair will open more routes to Alanya, Antalya, Bergen, Crete (Chania and Heraklion), Dublin, Dubrovnik, Edinburgh, Milan, Palma, Rhodes, Rome, Split, Saint Petersburg and Warsaw.

Destinations in Asia 

  • Hong Kong
  • Seoul
  • Tokyo (Narita)

The Shanghai route is still subject to government approvals.

Changes in destinations are possible based on possible travel restrictions.

Finnair aircraft photo gallery:

Finnair aircraft slide show:

https://airlinersgallery.smugmug.com/frame/slideshow?key=zfSqcZ&speed=3&transition=fade&autoStart=1&captions=0&navigation=0&playButton=0&randomize=0&transitionSpeed=2

Finnair announces re-opening of Helsinki Schengen lounge, onboard service changes and launch of passenger “Clean Kit” as part of ongoing ramp-up measures

Finnair has made this announcement:

During the spring, Finnair has made numerous changes to its services at the airport to support the health of customers and employees at the airport and onboard. As air traffic gradually recovers, Finnair will increase its service by opening the Finnair Lounge in the Schengen area and expanding the in-flight catering service.

“Travelling can feel different than before, with changes in services and new types of procedures in place, such as the mandatory use of a mask on our flights. However, we are delighted to be able to bring back familiar elements of our valued customer service while still taking good care of the hygiene and safety of our customers and staff,” says Karim Al-Soufi, Vice President of Customer Experience at Finnair.

Finnair Lounge opens its doors on the Schengen area

Finnair Lounge at Helsinki Airport’s Schengen area opens to customers as of July 1, 2020. The lounge is open from 6 am until 10 am and from 2 pm until 8 pm with a limited selection of Food and Beverages. The lounge services will be operated with reduced capacity and extra cleaning to support high hygiene standards.   Also customers who are going on a non-Schengen flight and are eligible for lounge access may use the lounge in the Schengen area. Finnair’s lounges on the airport’s non-Schengen area will remain closed.

In-flight service will expand in July-August

In July-August, in Finland and on the shortest routes in Europe, such as Stockholm’s Arlanda, we serve coffee and tea, juice and water in economy class. On longer European flights we serve also biscuit or a sandwich, depending on the length of the route. On long-haul flights, our service returns closer to normal in both economy and business classes. However, the range of special meals and alcoholic beverages is still limited.

New “Clean Kit” for customers 

In addition to stepped up cleaning measures and regular disinfections onboard aircraft, for added reassurance, Finnair will launch a new “Clean Kit” that will be distributed to all passengers from the beginning of July. The kit contains hand sanitiser, surface wipes, an information leaflet and is packaged within an envelope that acts as a waste container.

The kit has a special sustainable focus and features artwork by Finnish artist Reeta Ek. The paper product has been sourced using sustainable Finnish forestry fibres and the hand sanitiser has been supplied by Kyrö distillery, who is perhaps best known for their award-winning gin. Kyrö pivoted to providing hand sanitiser to the healthcare industry when the pandemic first started.

The wearing of masks by all passengers and crew will continue to be mandatory throughout the entire journey (except when dining). Passengers are asked to prepare enough masks for their journey though a limited supply is available onboard if required in exceptional circumstances. In line with the focus on sustainability, these masks have been sourced and manufactured within Finland.

Temporary reduction in the size of hand luggage 

Finnair temporarily changes the permitted size of hand luggage. The new dimensions of hand luggage are 55x40x23cm (old dimension 56x45x25cm). Economy class tickets includes one hand luggage and a small personal item with dimensions of 40x30x15cm. The total weight of hand luggage and personal belongings may not exceed 8 kg. Business class tickets includes two hand luggage and one personal item, such as a handbag, with a total weight of up to 10 kg.