Category Archives: WestJet

WestJet updates schedule with key sun markets

WestJet has released an updated schedule designed to get Canadians to and from key destinations while supporting the economic recovery of Canada through continued domestic flying. Starting October 4, 2020 WestJet will offer operations to and from 48 destinations including 39 in Canada, three in the U.S. and three in Mexico, two in Jamaica and one in the U.K.

While the schedule is significantly reduced compared to 2019, several major routes have returned including nonstop service between Calgary and Palm Springs, Phoenix, Cancun, Puerto Vallarta and Cabo San Lucas along with the return of nonstop service between Toronto and Kingston and Montego Bay, Jamaica and Cancun. The airline is also reintroducing non-stop Dreamliner service from Toronto to London (Gatwick).

The updated schedule is supported by the layered framework WestJet has built to ensure Canadians can continue to travel safely and responsibly, through the airline’s Safety Above All hygiene program. The airline continues to provide flexibility in booking, change and cancellation policies for guests.

To provide piece of mind for those booking international travel (excluding the U.S.) WestJet also recently announced the availability of no-charge COVID-19 travel insurance coverage for eligible guests for reservations made on or after September 18, 2020, for WestJet air-only and WestJet Vacations bookings.

WestJet to offer guests no-charge COVID-19 travel insurance for air and vacation reservations

WestJet has made this announcement:

WestJet has announced no-charge COVID-19 travel insurance coverage for eligible guests booking travel to Mexico, the Caribbean and European destinations including the United Kingdom.

For reservations made on or after September 18, 2020, any WestJet air-only reservation including WestJet Vacations bookings for travel to and from Mexico, the Caribbean (excluding the U.S.), Europe (including U.K.) and inbound to Canada will provide eligible guests no-charge COVID-19 travel insurance through new partner TuGo®. Coverage will be automatically applied at no additional charge to eligible guests at the time of purchase for travel until August 31, 2021 for up to 21 days. One-way travel reservations will also be eligible for coverage for up to seven days.

“We know Canadians are seeking reassurance and our guests can now have confidence knowing they are protected against unforeseen medical costs related to the pandemic when choosing to book with WestJet,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “Safety measures have been implemented across our entire travel journey and providing our guests peace of mind during their travels is worth the investment we are making to ensure the safest travel experience for our guests.”

TuGo® Travel Insurance COVID-19 coverage for WestJet guests includes*:

  • Emergency medical and hospital costs for outbound travellers if diagnosed with COVID-19 while outside of Canada(excluding U.S) for up to a maximum limit of $100,000 CAD per insured person.
  • Emergency medical and hospital costs for inbound travellers visiting Canada diagnosed with COVID-19 while in Canada up to the maximum limit of $100,000 CAD per insured person.
  • Quarantine accommodation costs when the traveller tests positive for COVID-19 on the trip up to $150 CAD per insured person, per day to a maximum of 14 days for inbound and outbound reservations.
  • Ambulance transportation and air evacuation costs related to COVID-19, up to the maximum limit of $100,000 CAD per insured person for inbound and outbound guests.
  • COVID-19 repatriation costs in case of death of up to $5,000 CAD per insured person for inbound and outbound guests.
  • One-way economy airfare for the return of one travelling companion and dependent children when air evacuated back home for treatment.

“TuGo is excited to partner with WestJet to offer Canadians an opportunity to travel again,” said Patrick Robinson, TuGo’s CEO. “With our shared focus on the health, wellness and safety of travellers, it’s a natural fit for our two Canadian-owned and operated companies to come together to equip and support Canadians in this ‘next normal’.”

WestJet has built a framework to ensure Canadians can continue to travel safely and responsibly. From the start of the COVID-19 pandemic, the airline invested quickly in hygiene and safety measures to mitigate the risk throughout the entire travel journey, investing millions of dollars’ worth of equipment, cleaning and additional measures to protect those who had to fly. The airline continues to invest, test and trial multiple additional safety measures to ensure safety above all.

*Exclusions apply. Not available to residents of Saskatchewan or for travel including cruises.

WestJet concerned third-party charges undermining Canada’s economic recovery

WestJet today announced an increase to domestic traveller surcharges to account for NAV CANADA rate increases of almost 30 per cent starting September 1.

WestJet is increasing the surcharge it charges for air traffic control services between $4 and $7 per guest depending on flight duration. NAV CANADA is Canada’s air traffic control operator, responsible for Canada’s civil air navigation system. WestJet is investigating an appeal of the rate increase and will remove the additional surcharge if the appeal is successful.

“We are deeply concerned the NAV CANADA rate increase will lead to a further reduction in the number of travellers,” said Ed Sims, WestJet President and CEO. “We are sympathetic to their situation, like ours, where a lack of sector-specific federal support has hindered their ability to recover. Burdening travellers who have been severely impacted by this pandemic with incremental costs will only serve to undermine Canada’s economic recovery.”

Effective today, NAV CANADA rates will increase by an average of 29.5 percent.  Due to the increase, WestJet will increase the surcharge on all domestic tickets from September 5, 2020 onward to partially recover the airline’s costs. The estimated NAV CANADA rate increase will range from $6 to $9 per guest paid by the airline, while WestJet’s surcharge increase will range from $4 to $7 per guest.

“Countries around the world have taken action to limit or defer costs to the aviation industry, yet our situation remains exacerbated by double-digit increases that are beyond our control. Some airports have indicated they are increasing their Airport Improvement Fees (AIF) by as much as 52 per cent which doesn’t help this challenging situation.”

Air travel is critical to the Canadian economy, supporting 633,000 direct and indirect jobs and contributing $64 billion to the Canadian GDP.

WestJet reinforces commitment to safety with zero-tolerance mask policy

The WestJet Group has announced multiple safety updates including the potential for denied travel and a one-year WestJet Group travel ban for those who fail to comply with the airlines’ mask regulation. The WestJet Group also announced the mandatory input of all guests’ contact information at online and kiosk check-in to help the Public Health Agency of Canada and the provincial public health agencies across Canada with contact tracing in the case of infected individuals on board. The WestJet Group includes WestJet, WestJet Encore, WestJet Link and Swoop.

Zero Tolerance Mask Policy
Effective, September 1, 2020, the WestJet Group will implement a zero-tolerance policy in support of the requirement for all guests, over the age of two, to wear masks and face coverings. Non-compliant guests will face penalties including denied boarding, return of the aircraft to the gate to offload the passenger and the suspension of travel on any WestJet Group aircraft for up to one year.

“Canadian travellers and all of our WestJet Group employees are counting on us to keep them safe and it is our utmost priority to do so,” said Ed Sims, The WestJet Group President and CEO. “Masks are mandated by our regulator and the vast majority of our guests are happy to keep themselves and each other safe by complying. This enhanced policy provides clarity on how we will enforce the regulation for those who don’t. Travellers must understand if they choose to not wear a mask, they are choosing not to fly our airlines.”

Non-compliance on board the aircraft will be managed through a three-step process:

  1. Passengers will first be asked to put the mask on in a discussion with cabin crew.
  2. Passengers will be given a warning that masks are required, and compliance is necessary.
  3. Passengers will receive notice that non-compliance will result in follow up notification that they will be placed on a no-fly list for 12-months.

Since April 20, 2020, it has been mandatory for travellers to wear protective face coverings throughout their travel journey, including at the airport and while in flight and at the airport.  As outlined by Transport Canada, travellers requiring an exemption to the regulation for health reasons must produce a certified medical note or will be subject to the measures as outlined. Complete guidelines on non-medical masks are available here.

Prior to flying, it is important travellers understand the current regulations and modifications to services in response to COVID-19. Travellers that wish to eat or drink while on board remain able to do so if they replace their mask once finished.

Contact Tracing Enhancements
Effective, September 1, 2020, the input of contact information for those travelling on WestJet, WestJet Encore, WestJet Link and Swoop will become mandatory at the 24-hour check-in process online and at kiosks. Mandatory information at WestJet check-in kiosks will be phased into the policy change by the end of September.

Once implemented, guests will no longer be able to bypass the information screen and will be required to input up-to-date information prior to the issuance of a boarding pass. It is the responsibility of the traveller to provide accurate information.

“We continue to work collaboratively with our health partners to adapt our procedures,” added Sims. “A coordinated approach is essential, and we are advocating for contact tracing enhancements along with the introduction of testing.”

Since March, the WestJet Group has been the only Canadian airline to provide full transparency in advising the public of flights affected by COVID-19. Between March 23 and August 25, WestJet has flown more than 725,000 guests on 19,370 flights. Of those, the airline has been notified of just over 230 flights where infected individuals have flown, this accounts for less than one per cent of flights. Swoop has operated 1,070 flights with 103,000 travellers and has been notified of eight flights where infected individuals have flown, accounting for less than one per cent of flights. There have been no reported cases of transmission on board any WestJet Group aircraft.

WestJet (including WestJet Encore and WestJet Link) and Swoop remain the only operators in Canada taking the extra steps to post affected flights to external channels in effort to inform the public at large and to aid the media in assisting public health officials in disseminating information as quickly and as broadly as possible.

WestJet has built a framework to ensure Canadians can continue to travel safely and responsibly. From the start of the COVID-19 pandemic, the airline invested quickly in hygiene and safety measures to mitigate the risk throughout the entire travel journey, investing millions of dollars’ worth of equipment, cleaning and additional measures to protect those who had to fly. The airline continues to invest, test and trial multiple additional safety measures to ensure safety above all.

Additional Quotes on masks:
“CUPE is very pleased to see the further steps WestJet is taking to keep our members safe and empowered. We stand shoulder-to-shoulder with the airline in reassuring all guests that air travel is truly safe.”

– Chris Rauenbusch, President CUPE Local 4070

WestJet starts the disposal of its four Boeing 767-300s

WestJet always planned to replace its older Boeing 767-300 long-haul fleet with newer Boeing 787-9 Dreamliners.

The COVID-19 pandemic and dramatic drop of international travel demand accelerated the retirement in March 2020. WestJet operated its last 767 revenue flight on March 23, 2020.

Since then, the four Boeing 767-300s (C-FOGJ, C-FOGT, C-FWAD and C-GOGN) have been in storage, usually at the Calgary base.

The pictured C-FOGJ (top) departed from Calgary on August 19 bound eventually for Lake City, FL for storage and possible final disposal and parting out. The WestJet titles have been removed.

It is the end of an era at WestJet.

Copyright Photo: Chris Sands.

WestJet aircraft photo gallery:

WestJet aircraft slide show:

https://airlinersgallery.smugmug.com/frame/slideshow?key=6bVcDv&speed=3&transition=fade&autoStart=1&captions=0&navigation=0&playButton=0&randomize=0&transitionSpeed=2

Air Canada, WestJet, Greater Toronto Airports Authority, and Vancouver Airport Authority jointly comment on Transport Canada’s flight plan for navigating COVID-19

Canada’s two largest airlines and two largest airports today welcomed Transport Canada’s long-awaited Flight Plan for Navigating COVID-19 as a major step forward in restarting Canada’s air travel industry by confirming the country’s biosafety standards. The document is a clear endorsement of biosafety programs already put in place by Air Canada, WestJet, the Greater Toronto Airports Authority and the Vancouver Airport Authority.

Air Canada, WestJet, Greater Toronto Airports Authority, and Vancouver Airport Authority Jointly Comment on Transport Canada’s Flight Plan for Navigating COVID-19 (CNW Group/Air Canada)

Flight Plan contains international, proven best practices for proactively protecting air travellers at all stages of the journey and provides the framework for restarting the aviation sector in Canada. It encompasses such measures as health checks, face coverings, touchless technology and cleaning protocols, all of which are in effect at Air Canada, WestJet, Toronto Pearson and YVR. Moreover, it outlines potential future enhancements, many of which the organizations are already working to adopt.

“By aligning the Canadian aviation sector with best international practices for customer health and safety, the Government of Canada has now established the necessary science-based preconditions that assure customers of the highest levels of safety for air travel and for reopening Canadian aviation across provinces and to the world,” said Calin Rovinescu, President and Chief Executive of Air Canada. “Our Air Canada CleanCare+ program encompasses the measures recommended in Flight Plan and, as part of our evolving layered approach to biosafety, we remain committed to working with governments and other stakeholders to continue strengthening biosafety for all travellers. This is an important step to enabling business and the economy to safely restart alongside COVID-19, particularly the airline industry, which is a key economic driver.”

“Safety has always been above all at WestJet and we welcome the implementation of Flight Plan,” said Ed Sims, The WestJet Group President and CEO. “We remain committed to working with the Government of Canada to ensure all protocols are consistent with the best practices and advice available to us from around the world.”

Flight Plan represents the commitment of Canada’s aviation industry and Transport Canada to introduce innovative programs and policies that prioritize the health and well-being of airport workers and passengers in the face of the COVID-19 pandemic,” said Deborah Flint, President and CEO, Greater Toronto Airports Authority. “For our part, Toronto Pearson has worked collaboratively with public health officials, government and industry partners since the very beginning of the pandemic, culminating in the June launch of our Healthy Airport Commitment. From innovative solutions like a disinfection corridor, real-time air quality monitoring, UV light disinfection and autonomous floor cleaners to the fundamentals such as enhanced cleaning and the installation of hundreds of plexiglass barriers throughout the airport, passengers will see that health and safety is front and centre at Toronto Pearson and touches essentially every aspect of their journeys.”

“We applaud the work of Transport Canada’s Flight Plan and the biosafety standards set out to protect travellers at every step of the journey,” said Tamara Vrooman, President and CEO, Vancouver Airport Authority. “We’re pleased to see how this aligns with many programs already underway in our industry to ensure passenger health and safety in response to COVID-19. Similar to our partners across the Canadian aviation sector, we launched YVR TAKEcare, a multi-layered operational program and health and safety campaign, to create a safe and frictionless airport experience for airport employees and those who need to travel. YVR TAKEcare places industry-leading health, safety and cleaning practices and protocols at the forefront of airport processes and includes collaboration with many of our airport partners.”

The four entities will continue to work with the Government of Canada to ensure that the aviation transportation sector can safely advance and continue its critical role in the country’s economic recovery.

WestJet concludes repatriation flight program with Global Affairs Canada

WestJet today is signifying the conclusion of its repatriation flight program in collaboration with the Government of Canada, following the airline’s final flight from Port of Spain (POS), Trinidad and Tobago to Toronto (YYZ), Canada on Friday, July 17. Listen to Cabin Crew Manager Colleen Schindler’s message to 171 guests on flight 3903 upon their arrival into Canadian airspace:

 

Since April 4, WestJet operated 28 flights to 14 destinations to bring 4,073 Canadians home from the Bahamas, Barbados, Belize, Costa Rica, Cuba, Dominican Republic, El Salvador, Guatemala, Guyana, Grand Cayman, Haiti, Jamaica, Panama and Trinidad and Tobago.

“By working together with our Government of Canada partners, we have returned more than 4,000 citizens to Canadian soil,” said Ed Sims, WestJet President and CEO. “Our commitment to the Prime Minister was to bring as many Canadians home as possible; and following 28 missions, we are grateful for the volunteer contributions of more than 200 WestJetters and the collaboration from our airport and government partners. These individuals came together and demonstrated their Canadian spirit to ensure the safe return of our country’s citizens.”

Since the airline’s inaugural repatriation flight to Port of Spain, Trinidad and Tobago on April 4, it flew approximately 122,00 miles, the equivalent to five trips around the world, to carry Canadians home. The airline made stops in one new continent (South America), five new countries (El Salvador, Panama, Guatemala, Guyana, Haiti) and 10 destinations previously served by WestJet.

“Over the last few months, Canada undertook its largest and most complex ever consular operation in peace time to help Canadians return home during the COVID-19 pandemic. This operation could not have been a success without the extraordinary support of airlines and their dedicated employees who helped us bring more than 50,000 Canadians home. I extend our sincere gratitude to WestJet for their contribution in making these repatriations possible during this unprecedented health crisis,” said The Honourable François-Philippe Champagne, Minister of Foreign Affairs.

Across 104 days, it took hundreds of WestJetters to organize the flights and operating crews, most of whom volunteered for the missions. At each destination airport partners ensured all guests were health screened and temperature checked prior to boarding. In the end, flight crews assisted guests of all ages, safely returned 75 pets and provided more than 400 guests in wheelchairs with assistance during their journey home.

The 28 flights were a collaboration between WestJet and the Government of Canada and were part of WestJet’s efforts to bring Canadian citizens home following the suspension of the airline’s international service due to the COVID-19 pandemic.

WestJet’s repatriation flights by the numbers

  • 122,146 miles flown (round-trip), the equivalent of five trips around the world*
  • 4,073 guests
  • More than 400 guests in wheelchairs assisted
  • 286 hours of flying time (approximately 12 straight days of flight)*
  • 200+ volunteer WestJetters*
  • 103 days of organization and missions
  • 75 pets in cabin
  • 28 flights
  • 9 WestJet destinations (Cuba, Grand Cayman, Bahamas, Costa Rica, Belize, Dominican Republic, Jamaica, Barbados, Trinidad and Tobago)
  • 5 new countries (El Salvador, Panama, Guatemala, Guyana, Haiti)
  • 2 different aircraft (Boeing 737-800, 737-700)
  • 1 new continent (South America)

WestJet expands August schedule, updates July flying

WestJet today released its updated August schedule featuring more than 200 daily flights to 48 destinations across Canada, the United States, the Caribbean, Mexico and Europe. The schedule features service to 39 domestic airports and further highlights the airline’s commitment to ensuring air service and regional connectivity is available to Canadians from coast-to-coast.

The updated schedule is supported by the layered framework WestJet has built to ensure Canadians can continue to travel safely and responsibly through the airline’s Safety Above All hygiene program. The airline continues to provide flexibility in booking, change and cancellation policies for guests.

“With the many safeguards and procedures in place, we are certain Canadians can safely resume travel to destinations across our network,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “We continue to adapt our schedule to meet the needs of our guests and through our continued investments economies can begin to recover with the support of domestic tourism driven by air travel.”

Between July 15 through to September 4, 2020, WestJet will increase domestic frequencies and offer operations to 48 destinations including 39 in Canada, five in the U.S., two in Europe, one in the Caribbean, one in Mexico.

The airline will reintroduce non-stop Dreamliner service from Calgary to London (Gatwick) and Pariseffective August 20, 2020 and will continue to serve five key transborder destinations including Atlanta, Las Vegas, Los Angeles, New York (LaGuardia) and Orlando. The airline will also offer service to Cancun, Mexicoand will resume operations once-weekly to Montego Bay, Jamaica.

Continued von zur Muehlen, “Despite these headwinds, we are committed to ensuring air travel remains affordable and accessible to Canadians from coast-to-coast during this difficult time. While an increase in flying is a positive sign, we are prudently monitoring our guests loads to ensure we are managing our airline and the health of our guests and crew responsibly.”

The August schedule reflects approximately a 10 per cent increase in flying from July, but a decrease of 75 per cent less flying from August 2019. It also includes select frequency reductions and temporary domestic route suspensions between stations across Canada due to continued border closures and provincial travel restrictions.

“The patchwork of domestic travel restrictions and quarantine periods that are currently in place within our own borders are severely limiting Canada’s economic recovery and putting hundreds of thousands of jobs in our critical industry at risk,” said von zur Muehlen. “We must standardize intra-provincial travel advice to ensure Canadians can move safely and freely across our country.”

At this time, the airline is planning on operating the following domestic routes and frequencies from July 16 to September 4. The below frequencies represent peak service within this time frame:

ALBERTA AND NORTHWEST TERRITORIES

Calgary-Abbotsford

2x daily

Calgary-Comox

1x daily

Calgary-Cranbrook

4x weekly

Calgary-Fort St. John

2x daily

Calgary-Kamloops

1x daily

Calgary-Kelowna

3x daily

Calgary-Nanaimo

1x daily

Calgary-Penticton

1x daily

Calgary-Vancouver

7x daily

Calgary-Victoria

2x daily

Calgary-Edmonton

6x daily

Calgary-Fort McMurray

3x daily

Calgary-Grande Prairie

3x daily

Calgary-Lethbridge

3x weekly

Calgary-Lloydminster

2x weekly

Calgary-Medicine Hat

2x weekly

Calgary-Yellowknife

4x weekly

Calgary-Brandon

3x weekly

Calgary-Regina

3x daily

Calgary-Saskatoon

3x daily

Calgary-Winnipeg

3x daily

Calgary-Hamilton

4x weekly

Calgary-Kitchener/Waterloo

4x weekly

Calgary-Toronto

6x daily

Edmonton-Comox

2x weekly

Edmonton-Kelowna

6x weekly

Edmonton-Vancouver

3x daily

Edmonton-Victoria

1x daily

Edmonton-Calgary

6x daily

Edmonton-Fort McMurray

6x weekly

Edmonton-Grande Prairie

6x weekly

Edmonton-Regina

5x weekly

Edmonton-Saskatoon

6x weekly

Edmonton-Winnipeg

6x weekly

Edmonton-Toronto

3x daily

Fort McMurray-Calgary

3x daily

Fort McMurray-Edmonton

6x weekly

Grande Prairie-Calgary

3x daily

Grande Prairie-Edmonton

6x weekly

Lethbridge-Calgary

3x weekly

Lloydminster-Calgary

2x weekly

Medicine Hat-Calgary

2x weekly

Yellowknife-Calgary

4x weekly

BRITISH COLUMBIA AND YUKON

Abbotsford-Calgary

2x daily

Comox-Calgary

1x daily

Cranbrook-Calgary

4x weekly

Fort St John-Calgary

2x daily

Fort St John-Vancouver

4x weekly

Kamloops-Calgary

1x daily

Kelowna-Vancouver

1x daily

Kelowna-Calgary

3x daily

Kelowna-Edmonton

6x weekly

Nanaimo-Calgary

1x daily

Penticton-Calgary

1x daily

Prince George-Vancouver

3x daily

Terrace-Vancouver

1x daily

Vancouver-Kelowna

1x daily

Vancouver-Prince George

3x daily

Vancouver-Terrace

1x daily

Vancouver-Victoria

2x daily

Vancouver-Calgary

7x daily

Vancouver-Edmonton

3x daily

Vancouver-Winnipeg

6x weekly

Vancouver-Toronto

4x daily

Victoria-Vancouver

2x daily

Victoria-Calgary

2x daily

Victoria-Edmonton

1x daily

ONTARIO

Hamilton-Calgary

4x weekly

Kitchener/Waterloo-Calgary

4x weekly

London, ON-Toronto

6x weekly

Ottawa-Calgary

6x weekly

Ottawa-Toronto

4x daily

Ottawa-Halifax

2x weekly

Thunder Bay-Winnipeg

2x weekly

Thunder Bay-Toronto

6x weekly

Toronto-Vancouver

4x daily

Toronto-Calgary

6x daily

Toronto-Edmonton

3x daily

Toronto-Regina

3x weekly

Toronto-Saskatoon

3x weekly

Toronto-Winnipeg

3x daily

Toronto-London, ON

6x weekly

Toronto-Ottawa

4x daily

Toronto-Thunder Bay

4x weekly

Toronto-Montreal

4x daily

Toronto-Quebec City

4x weekly

Toronto-Charlottetown

6x weekly

Toronto-Deer Lake

4x weekly

Toronto-Fredericton

5x weekly

Toronto-Halifax

3x daily

Toronto-Moncton

5x weekly

Toronto-St. John’s (NL)

1x daily

SASKATCHEWAN AND MANITOBA

Brandon-Calgary

3x weekly

Regina-Calgary

3x daily

Regina-Edmonton

5x weekly

Regina-Toronto

3x weekly

Saskatoon-Calgary

3x daily

Saskatoon-Edmonton

6x weekly

Saskatoon-Winnipeg

2x weekly

Saskatoon-Toronto

3x weekly

Winnipeg-Vancouver

6x weekly

Winnipeg-Calgary

3x daily

Winnipeg-Edmonton

6x weekly

Winnipeg-Saskatoon

2x weekly

Winnipeg-Thunder Bay

2x weekly

Winnipeg-Toronto

3x daily

QUEBEC

Montreal-Calgary

6x weekly

Montreal-Toronto

4x daily

Quebec City-Toronto

4x weekly

ATLANTIC CANADA

Charlottetown-Toronto

6x weekly

Deer Lake-Toronto

4x weekly

Fredericton-Toronto

5x weekly

Halifax-Calgary

1x daily

Halifax-Ottawa

2x weekly

Halifax-Toronto

3x daily

Halifax- St. John’s (NL)

1x daily

Halifax-Sydney

2x weekly

Moncton-Toronto

5x weekly

St. John’s (NL)-Toronto

1x daily

St. John’s (NL)-Halifax

1x daily

Sydney-Halifax

2x weekly

At this time, the airline is planning on operating the following transborder and international routes from July 16 to September 4, 2020.

Market

Planned frequency

Calgary – Los Angeles

3x weekly

Calgary – Las Vegas

2x weekly

Calgary – Atlanta

4x weekly

Calgary – London Gatwick

3 weekly effective August 20

Calgary – Paris

2x weekly effective August 20

Vancouver – Los Angeles

3x weekly

Toronto – LaGuardia

5x weekly

Toronto – Orlando

1x weekly

Toronto – Cancun

1x weekly

Toronto – Montego Bay

1x weekly

Temporary domestic route suspensions for July 16September 4, 2020.

Market

Previous frequency

Vancouver – Nanaimo

2x daily

Vancouver – Comox

1x daily

Vancouver – Saskatoon

1x daily

Vancouver – Cranbrook

1x daily

Vancouver – Ottawa

2x daily

Vancouver – Montreal

13x weekly

Vancouver – Halifax

6x weekly

Kelowna – Victoria

2x daily

Calgary – Prince George

1x daily

Calgary – London, ON

2x daily

Calgary – Quebec City

4x weekly

Calgary – Charlottetown

4x weekly

Calgary – St. John’s

1x daily

Edmonton – Yellowknife

1x daily

Edmonton – Ottawa

4x weekly

Edmonton – Montreal

3x weekly

Edmonton – Halifax

10x weekly

Edmonton – St. John’s

4x weekly

Winnipeg – Regina

1x daily

Winnipeg – Ottawa

1x daily

Winnipeg – Montreal

1x daily

Winnipeg – Halifax

1x daily

Toronto – Victoria

4x weekly

Toronto – Kelowna

1x daily

Toronto – Sydney

6x weekly

Halifax – Montreal

2x daily

WestJet and WestJet Encore continue to connect all 39 of the airline’s domestic airports, with a reduced frequency, to ensure essential travel, trade and cargo can continue during the COVID-19 pandemic.

WestJet aircraft photo gallery:

WestJet aircraft slide show:

https://airlinersgallery.smugmug.com/frame/slideshow?key=6bVcDv&speed=3&transition=fade&autoStart=1&captions=0&navigation=0&playButton=0&randomize=0&transitionSpeed=2

WestJet to contract out most airport operations

WestJet has made this announcement:

WestJet has announced organizational changes that will see the company consolidate call centre activity in Alberta, contract out airport operations in all domestic airports outside of Vancouver, Calgary, Edmonton and Toronto, and strategically restructure its office and management staff. The moves are aimed at streamlining WestJet for a competitive future following the COVID-19 crisis.

“Throughout the course of the biggest crisis in the history of aviation, WestJet has made many difficult, but essential, decisions to future-proof our business,” said Ed Sims, WestJet President and CEO. “Today’s announcement regarding these strategic but unavoidable changes will allow us to provide security to our remaining 10,000 WestJetters, and to carry on the work of transforming our business. WestJet will once again serve the needs of Canadian travellers with low fares and award-winning service levels tomorrow and years from now.”

Overall, 3,333 employees across the country will be affected. As WestJet works to select new airport service partners, the airline will seek out preferential employment opportunities for as many of the airport roles as possible.

The COVID-19 crisis hit WestJet and the global aviation industry with devastating force. Since the beginning of March, guest traffic has dropped in response to virus fears and travel advisories that halted almost all but essential travel. To mitigate the impact on its workforce, WestJet implemented immediate cost-cutting measures including releasing a majority of outside contractors, instituting a hiring freeze, stopping all non-essential travel and training, suspending any internal role movements and salary adjustments, cutting executive, vice-president and director salaries and pausing more than 75 per cent of its capital projects.

WestJet has continued to operate service to all 38 year-round domestic airports during the pandemic to ensure essential lifelines for travel and cargo remained open but overall, the airline’s scheduled operations have been reduced by more than 90 per cent year over year.

WestJet releases its July schedule

WestJet today released its updated July schedule, developed to allow Canadians the pleasure of summer travel while economically supporting communities across the country in safely reopening travel and domestic tourism. In addition, the airline has added flights to select U.S. markets.

To ensure guests can book with confidence, the airline maintains its stringent Safety Above All hygiene program and continues to provide flexibility in booking, change and cancellation policies.

“Today’s schedule reflects our commitment to orderly and safe travel while providing steps to allow Canadians to get out, explore, and take part in critical economic activities like staying in hotels, eating out, visiting tourist attractions or simply just travelling to see friends and family,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “Governments and Canadians from coast-to-coast are working together to lessen the impact of this pandemic and we are grateful that these efforts have put us in a position to add more options for travel this July.”

From July 5 through August 4, 2020, WestJet will offer operations to 45 destinations including 39 in Canada, five in the U.S. and one in Mexico an increase of approximately 102 per cent more flights from June, but down 76 per cent from July 2019.

Continued von zur Muehlen, “As we emerge from the pandemic, health vigilance must be balanced with the gradual reopening of our economy. WestJet has done our part and spent millions of dollars to ensure the safety and well-being of our guests and our people. We’re ready to get Canadians flying.”

On March 22, WestJet suspended its international and transborder operations. The airline’s schedule now contains flights to key transborder and international destinations including Los Angeles (LAX), Atlanta (ATL) and Las Vegas (LAS).

“Jurisdictions around the world are opening, allowing citizens to begin flying once again which is kickstarting their economies for recovery. We’ve heard from the communities we serve and look forward to having Canadians safely participate and stimulate domestic tourism this summer,” stated von zur Muehlen.

At this time, the airline is planning on operating the following domestic routes and frequencies from July 5 – August 4.

ALBERTA AND NORTHWEST TERRITORIES

Calgary-Abbotsford 2x daily
Calgary-Comox 6x weekly
Calgary-Cranbrook 3x weekly
Calgary-Fort St. John 2x daily
Calgary-Kamloops 6x weekly
Calgary-Kelowna 3x daily
Calgary-Nanaimo 6x weekly
Calgary-Penticton 4x weekly
Calgary-Vancouver 7x daily
Calgary-Victoria 2x daily
Calgary-Edmonton 6x daily
Calgary-Fort McMurray 3x daily
Calgary-Grande Prairie 3x daily
Calgary-Lethbridge 3x weekly
Calgary-Lloydminster 2x weekly
Calgary-Medicine Hat 2x weekly
Calgary-Yellowknife 3x weekly
Calgary-Brandon 3x weekly
Calgary-Regina 2x daily
Calgary-Saskatoon 2x daily
Calgary-Winnipeg 3x daily
Calgary-Hamilton 4x weekly
Calgary-Kitchener/Waterloo 2x weekly
Calgary-Toronto 6x daily
Edmonton-Vancouver 3x daily
Edmonton-Kelowna 6x weekly
Edmonton-Victoria 6x weekly
Edmonton-Calgary 6x daily
Edmonton-Fort McMurray 4x weekly
Edmonton-Grande Prairie 5x weekly
Edmonton-Regina 5x weekly
Edmonton-Saskatoon 6x weekly
Edmonton-Winnipeg 6x weekly
Edmonton-Toronto 3x daily
Fort McMurray-Calgary 3x daily
Fort McMurray-Edmonton 4x weekly
Grande Prairie-Calgary 3x daily
Grande Prairie-Edmonton 5x weekly
Lethbridge-Calgary 3x weekly
Lloydminster-Calgary 2x weekly
Medicine Hat-Calgary 2x weekly
Yellowknife-Calgary 3x weekly

BRITISH COLUMBIA AND YUKON

Abbotsford-Calgary 2x daily
Comox-Calgary 6x weekly
Cranbrook-Calgary 3x weekly
Fort St John-Calgary 2x daily
Kamloops-Calgary 6x weekly
Kelowna-Vancouver 1x daily
Kelowna-Calgary 3x daily
Kelowna-Edmonton 6x weekly
Nanaimo-Calgary 6x weekly
Penticton-Calgary 4x weekly
Prince George-Vancouver 2x daily
Terrace-Vancouver 6x weekly
Vancouver-Kelowna 1x daily
Vancouver-Prince George 2x daily
Vancouver-Terrace 6x weekly
Vancouver-Victoria 2x daily
Vancouver-Calgary 7x daily
Vancouver-Edmonton 3x daily
Vancouver-Winnipeg 5x weekly
Vancouver-Toronto 4x daily
Victoria-Vancouver 2x daily
Victoria-Calgary 2x daily
Victoria-Edmonton 6x weekly

ONTARIO

Hamilton-Calgary 4x weekly
Kitchener/Waterloo-Calgary 2x weekly
London, ON-Toronto 4x weekly
Ottawa-Calgary 6x weekly
Ottawa-Toronto 4x daily
Ottawa-Halifax 2x weekly
Thunder Bay-Winnipeg 2x weekly
Thunder Bay-Toronto 4x weekly
Toronto-Vancouver 4x daily
Toronto-Calgary 6x daily
Toronto-Edmonton 3x daily
Toronto-Regina 3x weekly
Toronto-Saskatoon 3x weekly
Toronto-Winnipeg 3x daily
Toronto-London, ON 4x weekly
Toronto-Ottawa 4x daily
Toronto-Thunder Bay 4x weekly
Toronto-Montreal 4x daily
Toronto-Quebec City 3x weekly
Toronto-Charlottetown 2x weekly
Toronto-Deer Lake 4x weekly
Toronto-Fredericton 3x weekly
Toronto-Halifax 3x daily
Toronto-Moncton 3x weekly
Toronto-St. John’s (NL) 5x weekly

SASKATCHEWAN AND MANITOBA

Brandon-Calgary 3x weekly
Regina-Calgary 2x daily
Regina-Edmonton 5x weekly
Regina-Toronto 3x weekly
Saskatoon-Calgary 2x daily
Saskatoon-Edmonton 6x weekly
Saskatoon-Winnipeg 2x weekly
Saskatoon-Toronto 3x weekly
Winnipeg-Vancouver 5x weekly
Winnipeg-Calgary 3x daily
Winnipeg-Edmonton 6x weekly
Winnipeg-Saskatoon 2x weekly
Winnipeg-Thunder Bay 2x weekly
Winnipeg-Toronto 3x daily

QUEBEC

Montreal-Calgary 6x weekly
Montreal-Toronto 4x daily
Quebec City-Toronto 3x weekly

ATLANTIC CANADA

Charlottetown-Toronto 2x weekly
Deer Lake-Toronto 4x weekly
Fredericton-Toronto 3x weekly
Halifax-Calgary 6x weekly
Halifax-Ottawa 2x weekly
Halifax-Toronto 3x daily
Halifax- St. John’s (NL) 6x weekly
Halifax-Sydney 2x weekly
Moncton-Toronto 3x weekly
St. John’s (NL)-Toronto 5x weekly
St. John’s (NL)-Halifax 6x weekly
Sydney-Halifax 2x weekly

At this time, the airline is planning on operating the following transborder and international routes from July 5 – August 4.

Market Planned frequency
Vancouver – Los Angeles 4x weekly
Vancouver – Las Vegas 2x weekly
Calgary – Los Angeles 4x weekly
Calgary – Las Vegas 4x weekly
Calgary – Atlanta 1x daily
Toronto – Las Vegas 2x weekly
Toronto – LaGuardia 6x weekly
Toronto – Orlando 1x weekly (starts Jul 11)
Toronto – Cancun 1x weekly (starts Jul 11)

Due to the continued reduction in overall demand, border closures and domestic quarantine requirements that remain in place across the country, the revised schedule also includes temporary domestic route suspensions for July 5-August 4, 2020.

Market Previous frequency
Vancouver – Nanaimo 2x daily
Vancouver – Comox 1x daily
Vancouver – Regina 4x weekly
Vancouver – Saskatoon 1x daily
Vancouver – Fort St. John 1x daily
Vancouver – Cranbrook 1x daily