Category Archives: WestJet

WestJet to cancel 15% of its flights in January

From Reuters:

“WestJet Airlines will cancel 15% of scheduled flights in January because the rapidly spreading Omicron variant of COVID-19 has left the airline unable to fully staff its operations”.

The WestJet Group opposes re-introduction of blanket air travel advisory

The WestJet Group is expressing its strong opposition to the travel advisory issued by the Government of Canada. The targeted advice outlined is not based on science and data and significantly undermines aviation’s proven safety record in response to COVID-19. These measures are a setback in Canada’s progress and its successful transition from relying on blanket advisories and policies.

“Air travel is the most tested and protected consumer activity in Canada, every person travelling internationally is tested on average twice throughout their travel journey,” said Harry Taylor, WestJet President and CEO. “As the only fully-vaccinated air travel sector in the world, WestJet is calling on the government to publicly share the travel related COVID-19 data that has been used to re-impose the advisory and advice targeted towards fully-vaccinated Canadians and the travel and tourism industry.”

International travel standards and policies should be harmonized, yet Canada’s travel measures remain firmly out of step with border policies enacted across the European Union, the United Kingdom and the United States. The advisory announced today, contradicts WHO’s guidance that states blanket travel bans will not prevent the international spread of COVID-19 and adversely affect lives and livelihoods. The Government of Canada should continue to focus on vaccinations and testing, as the pathway for safe and fully-vaccinated international air travel must be preserved.

“Since the onset of the pandemic, we have safely flown more than seven million guests and air travel has been commended for its commitment to safety. Fully-vaccinated Canadians should not be singled-out for choosing to take part in a safe activity,” continued Taylor. “Travel bans, restrictions and blanket advisories are devastating to the continued economic recovery of our country and place tens of thousands of recently recalled Canadian travel and tourism jobs at risk. We are very concerned today’s announcement will create unnecessary disruption and chaos in advance of the holiday travel season.”

Since the onset of the pandemic, The WestJet Group has responded to COVID-19 to ensure the safety of all. The airline has implemented its own measures in response to the pandemic including a zero-tolerance mask policy, enhancing health and safety measures, suspending sun flights and implementing the airline’s mandatory vaccination policy for employees and air travelers.

WestJet releases its 10th holiday video

WestJet today released the airline’s 10th holiday video, WestJet Christmas Miracle: A Wish Come True. This year’s theme focuses on the emotional and sentimental moments that guests missed celebrating last year due to the pandemic.

Over the course of two weeks, undercover and operating as a documentary film crew, WestJet interviewed Canadians in Toronto, Calgary and Vancouver asking them how the pandemic impacted their Christmas traditions and what they wished for the most this holiday season.

The spot features surprises ranging from round-trip tickets and all-inclusive vacation packages to a global reunion between mother and daughter.

Additional Christmas Miracle content including a WestJet’s Christmas Miracle surprise for the airline’s WestJet Cares for Kids partner, Make A Wish, will be available in the coming days.

WestJet announces schedule for new service between London Heathrow and Calgary

WestJet today announced route details for its new non-stop service to London’s Heathrow Airport (LHR), from the airline’s largest, global hub, Calgary International Airport. The new route provides access to London’s largest airport with close and rapid access to important destinations in London. Flights between the two global hubs are set to operate four-times weekly, beginning March 26, 2022.

Details of WestJet’s service between Calgary and Heathrow:

Route Frequency Start Date
Calgary – Heathrow Tuesday, Wednesday, Friday, Saturday March 26 – October 28, 2022
Heathrow – Calgary Wednesday, Thursday, Saturday, Sunday March 27 – October 29, 2022

As confidence in business and leisure travel continues to rise, WestJet’s newest route will operate this spring on the airline’s 787 Dreamliner. WestJet’s 787 service features the airline’s Business Cabin including lie-flat pods, dining on demand and elevated Premium and Economy Cabin options.

With the addition of Heathrow to WestJet’s network this spring, WestJet will connect Calgary to 77 nonstop destinations throughout the year.  WestJet will also continue to offer non-stop flights between Calgary, Vancouver, Toronto and Halifax to London, Gatwick.

The WestJet Group introduces comprehensive COVID-19 testing program for guests through AZOVA

The WestJet Group today announced a significant expansion to its COVID-19 testing program through AZOVA, a leading digital health technology platform, giving guests the confidence to book their holiday travel knowing all their COVID testing requirements are available through a convenient and easy-to-use site at https://www.azova.com/westjetswoop/.

With AZOVA’s app-based program, guests have access to a vast network of approved testing locations across Canada and the majority of WestJet transborder and international destinations. Additionally, AZOVA offers rapid molecular self-administered testing options with video proctoring services that allow for testing and validation certificates. Guests can take these tests from the comfort of home, or in any destination to meet the Government of Canada’s pre-entry PCR test requirements AZOVA’s COVID-19 testing services meet entry requirements for each destination and enable travellers to take self-administered or in-person tests prior to departure.

“As many of our guests look to book holiday travel outside Canada for the first time in almost two years, it’s critical that we provide our guests with the peace of mind knowing that all the COVID testing requirements they will face throughout their journey can be conveniently booked, conducted and stored in the AZOVA app,” said Dr. Tammy McKnight, WestJet’s Chief Medical Officer. “We’ve heard from our guests that pre-departure testing, and entry requirements are confusing, complex and inconsistent. We are confident that AZOVA’s easy-to-use self-testing options and network of testing locations will give guests the confidence they need to plan their next flight or vacation.”

“COVID testing requirements can be overwhelming and confusing with different requirements for every destination. AZOVA provides an end to end and seamless solution to enable guests to quickly identify what test is needed for any destination and to quickly purchase or schedule the tests that are needed anywhere in the world through a single application. We are thrilled to be working with WestJet and Swoop to bring this solution to guests and travellers everywhere,” said Cheryl Lee Eberting, MD, CEO and Founder of AZOVA. “Once you have received your test results, enter your AZOVA Credential ID into the AZOVA WestJet and Swoop site and receive a travel clearance on the AZOVA app for your destination. You can simply show your travel clearance at the gate with no paperwork and no confusing forms required.”

Portable Self-Administered Testing & In-Destination Lab Testing

Guests who are traveling outside of Canada for a period of more than 72 hours after November 30th will be required to present a negative molecular test taken within 72 hours of their flight. AZOVA offers an at-home RT-LAMP test, called the Lucira Check-It COVID-19 test kit with video proctoring which can be purchased and delivered to your home in Canada. These tests can be taken in the comfort of your home to meet the entrance requirements of most destinations, and can be packed and taken with you to be taken in destination to meet the requirements for return travel back to Canada.

In addition to availability in Canada, AZOVA also offers the Lucira Check-It COVID-19 test kit to be purchased and delivered to your destination in the United States.

WestJet and TELUS partner on Trusted Boarding trial

WestJet, together with TELUS, trialled Trusted Boarding, a touchless process that uses safe and secure facial verification technology to verify travelers’ identity prior to boarding a flight. The trial was the first-of-its-kind in Canada and took place at the YYC Calgary International Airport.

WestJet’s Trusted Boarding trial demonstrated that the responsible use of biometric boarding technology provides sufficient document validation and prevents non-authorized individuals from boarding an aircraft. Trial guests boarded WestJet flight 8901 through facial verification with their digital identity wallet on Embross’ Canadian made biometric hardware and boarding application at Gate 88. The trial marked the first step towards the implementation of the technology as WestJet works with the Government of Canada to seek full approval for its use as a safe and secure alternative for future WestJet boarding at Canadian airports.

WestJet’s Trusted Boarding trial demonstrated that the responsible use of biometric boarding technology provides sufficient document validation and prevents non-authorized individuals from boarding an aircraft. Trial guests boarded WestJet flight 8901 through facial verification with their digital identity wallet on Embross’ Canadian made biometric hardware and boarding application at Gate 88. The trial marked the first step towards the implementation of the technology as WestJet works with the Government of Canada to seek full approval for its use as a safe and secure alternative for future WestJet boarding at Canadian airports.

Air Transat and WestJet to cooperate on transatlantic codeshare

Air Transat and WestJet, two of Canada’s leading airlines, have agreed to cooperate on a codeshare that will soon allow customers to book transatlantic travel involving both carriers on a single ticket with through-checked bags. The cooperation will bring more choice to consumers by enabling transatlantic codeshare connections above and beyond what the carriers offer with their own flights.

WestJet’s code will be placed on Air Transat flights to select cities in Europe, and likewise Air Transat’s code will be placed on select WestJet flights in North America to enable both carriers to offer the connecting transatlantic itineraries.

The codeshare agreement is scheduled to be implemented in early 2022, subject to receipt of all customary regulatory approvals.  Additional details and benefits will be communicated once finalized.

WestJet’s global network expanding to include London Heathrow from Calgary

WestJet has announced it will add nonstop service to London’s Heathrow Airport (LHR) beginning in early Spring 2022.

As WestJet continues to increase global connectivity from Western Canada, the addition of nonstop service between Calgary and London-Heathrow signals confidence in the recovery of business and leisure travel between both destinations.

Flights will be operated with Boeing 787 Dreamliners.

With the addition of Heathrow to WestJet’s network this spring, WestJet will connect Calgary to 77 nonstop destinations throughout the year.  WestJet will also continue to offer non-stop flights between Calgary, Vancouver, Toronto and Halifax to London, Gatwick.

Additional network details for travel between Calgary and London-Heathrow including frequency, timing and introductory pricing will be available, and for sale, in the coming weeks.

WestJet launches Calgary – Seattle/Tacoma flights

WestJet, together with key government and industry partners, on November 4 launched its newest route connecting guests for the first time between Calgary and Seattle/Tacoma.

The departure of flight WS3612 marked a major recovery milestone for WestJet as the airline’s first transborder inaugural since pre-pandemic.

WestJet YYC-SEA inaugural ribbon cutting with, Richard Bartrem, John Fleming, Cindy Ady, Tim Patterson, Roger Reid, Carmelle Hunka and WestJet Crew of flight WS3612. (CNW Group/WESTJET, an Alberta Partnership)

The departure of WS3612 carrying 69 guests marked WestJet’s first new international route departure under the Government of Canada’s new traveller and employee vaccination policies.

WestJet’s newest transborder flight will operate four times weekly to begin and will increase to two-times daily by spring 2022.

Details of WestJet’s new service between Calgary and Seattle:

Route

Frequency

Start date

Calgary – Seattle

4x weekly

November 4, 2021

6x weekly

December 20, 2021

1x daily

March 28, 2022

2x daily

May 19, 2022

Seattle – Calgary

4x weekly

November 4, 2021

6x weekly

December 20, 2021

1x daily

March 28, 2022

2x daily

May 19, 2022

WestJet to return to 95 destinations this winter

WestJet made this announcement:

This winter, WestJet is set to restore service and connectivity to more than 95 destinations across the airline’s domestic, transborder, sun and international network as of December.

Strengthening sun service and transborder flights from Toronto

With the addition of seven returning flights from Toronto, WestJet will offer non-stop service to 55 destinations including 26 international, 17 domestic and 12 transborder this winter from Toronto.

  • Toronto – Boston
  • Toronto – Miami
  • Toronto – Grand Cayman
  • Toronto – Port of Spain, Trinidad and Tobago
  • Toronto – San Juan, Puerto Rico
  • Toronto – Roatan
  • Toronto – Kelowna*

Increasing sun flights and non-stop options to Hawaii from Calgary

As the airline with the most flights this winter from Calgary, WestJet is set to offer non-stop service to 61 destinations from Calgary including 30 domestic, 19 transborder and 12 international destinations from YYC with the addition of the following non-stop flights.

  • Calgary – Fort Lauderdale
  • Calgary – Punta Cana, Dominican Republic
  • Calgary – Lihue
  • Calgary – Kona

WestJet continues to be the Canadian carrier that offers the most flights to Hawaii to the four major islands from Western Canada.

New nonstop sun flights for Winnipeg and Regina connectivity

WestJet is adding non-stop options to Cancun and Orlando with the return of international flights to Winnipeg. The airline will also restore four-times weekly non-stop service between Regina and Winnipeg.

  • Winnipeg – Cancun
  • Winnipeg – Orlando
  • Winnipeg – Regina

Connecting Edmonton and Honolulu non-stop

WestJet will connect guests between Edmonton and Honolulu beginning December 18, 2021. This winter the airline will serve 24 domestic, international and transborder destinations non-stop from Alberta’s capital city.

  • Edmonton – Honolulu, Hawaii

Service between Kelowna and Toronto to return for peak holiday travel

WestJet is increasing Kelowna’s non-stop options with the return of three-times weekly service between Toronto and Kelowna from December 17 to January 5, 2022.

  • Kelowna – Toronto*

Frequency and start dates of returning service added to WestJet’s winter schedule:

Route Frequency Start Date 
Toronto – Boston 4x weekly  December 17
Toronto – Miami 4x weekly  December 16
Toronto – Grand Cayman 1x weekly  December 16
Toronto – Port of Spain, Trinidad and Tobago 2x weekly  December 17
Toronto – Roatan 1x weekly  December 19
Toronto – San Juan, Puerto Rico 1x weekly  December 18
Toronto – Kelowna* 3x weekly  December 17 –
January 5, 2022
Calgary – Fort Lauderdale 1x weekly  December 18
Calgary – Punta Cana, Dominican Republic 1x weekly  December 18
Calgary – Lihue 1x weekly  December 19
Calgary – Kona 1x weekly  December 19
Winnipeg – Cancun Up to 3x weekly  December 17
Winnipeg – Orlando 1x weekly  December 18
Winnipeg – Regina 4x weekly  December 16
Edmonton – Honolulu, Hawaii 1x weekly  December 18
Kelowna – Toronto* 3x weekly  December 17 –
January 5, 2022