Category Archives: British Airways

British Airways unveils its new uniform in nearly 20 years

British Airways made this announcement:

  • British Airways has unveiled a new uniform for the first time in nearly 20 years
  • Designed by British Savile Row fashion designer and tailor Ozwald Boateng, OBE, Boateng spent time shadowing colleagues in their roles at the airline to create the unique collection
  • More than 1,500 British Airways’ colleagues inputted into the design and testing of the new collection over the last four years, with secret trials in the air and on the ground
  • Boateng has developed unique bespoke fabrics and designs for the collection, taking inspiration from the airline’s people and the experience of flight

British Airways has unveiled a new uniform to take the airline into its next chapter. The collection of garments, created by British fashion designer and tailor Ozwald Boateng OBE, will be worn by more than 30,000 of the airline’s colleagues from Spring 2023.

Sean Doyle, British Airways’ Chairman and CEO, said: “Our uniform is an iconic representation of our brand, something that will carry us into our future, representing the very best of modern Britain and helping us deliver a great British original service for our customers. From the very start this has been about our people. We wanted to create a uniform collection that our people are proud to wear and with the help of over 1,500 colleagues, we are confident that we have delivered this.”

The collection features a tailored three-piece suit for men with regular and slim fit style trousers and dress, skirt and trouser options for women, as well as a modern jumpsuit – which is an airline first. A tunic and hijab option has also been created for the global carrier.

Boateng took great care in designing a truly original collection, taking inspiration from the airline, its people of the art of flying.  The airwave pattern that features across the entire uniform collection including jackets, t-shirts, buttons and ties was inspired by the movement of air over an aircraft wing. The jacquard fabric across all of the tailored garments features a variation of the airline’s iconic speedmarque.

Boateng has been developing the collection since 2018 with painstaking care. He shadowed a number of airport roles to understand how the uniform needed to perform for each job and ensure a modern British, stylish look with high quality, resilient fabrics that are easy to care for. More than 1,500 colleagues across the airline took part in 50 workshops to help ensure the garments suitability, from design workshops to prototype feedback and garment trials, helping create an iconic collection that will stand the test of time.

To make sure that each garment is fit for purpose, the airline has been putting the uniform to the test over the last six months in secret trials. Cabin and flight crew uniforms have been put through their paces on cargo flights across Europe while engineers have been secretly wearing the new uniforms while maintaining aircraft out of sight in Manchester and Cotswold Airports. Many of the outdoor garments have also been tested in deluge showers and freezers at -18 degrees Celsius to ensure they’re water resistant, durable and fit for extreme weather conditions, like some of those seen recently.

During the trials colleagues gave feedback on the practicability of the garments, resulting in amendments ahead of the rollout. For example, engineers requested easy access tool pockets for when they’re working on aircraft, while ground handlers asked for touch-screen technology fabric in their gloves so they can use their devices in cold climates without having to take them off.

Emma Carey, British Airways’ cabin crew, who was one of the colleagues who carried out secret trials of the uniform, said: “It’s been a real honour and responsibility to help test the new uniform and put it through its paces at 35,000ft to make sure it’s fit for purpose, with thousands of my colleagues counting on me. It was great to see that adjustments were made after our feedback. The pockets on the apron, for example, were widened after the trial so we had more room for everything we need during meal services on board.  I can’t wait for our customers to see the new collection.”

Sustainability and quality have been front and centre throughout the uniform design process. More than 90% of the garments are produced using sustainable fabric from blends of recycled polyester. As part of British Airways’ BA Better World commitment to work with sustainable suppliers, the airline is only working with manufacturers that are members of the ‘Better Cotton’ initiative, the world’s leading sustainability initiative for cotton, whose mission is to help cotton communities survive and thrive, while protecting and restoring the environment.

The airline’s engineers and ground operations agents will be first to wear the new uniform from Spring 2023. All British Airways’ cabin crew, pilots and check-in agents will have a switch over date from their current uniform to the new one in Summer 2023. As they pick up their new items of uniform, they’ll hand in their Julien MacDonald garments, which will be donated to charity or recycled to create toys, tablet holders and more, with a number of items gifted to the airline’s museum.

All photos by British Airways.

BA Euroflyer to add five additional short-haul routes from London Gatwick

British Airways’ Gatwick-based subsidiary, BA Euroflyer (EFW), has added Montpellier, Corfu, Mykonos and Innsbruck to its short-haul route network, in addition to a new summer Salzburg service.

Montpellier, in the south of France (above), is a new addition to British Airways’ network, operating three times a week in the summer from May 27, 2023.

The service to Mykonos bolsters the existing summer routes from London Heathrow and London City, while Corfu is in addition to the existing London Heathrow service. Innsbruck sees an addition of eight new weekly flights in the winter season, which complements the current six times weekly service from London Heathrow.

BA Euroflyer’s summer service to Salzburg will complement the existing winter services from London Gatwick and London Heathrow.

The airline has also put its short-haul Gatwick winter schedule on sale, offering 21 destinations to customers looking to book winter holidays and city breaks. Ski hotspots include Geneva and Turin, while winter sun destinations include Tenerife and Lanzarote.

The announcement of new routes follows recent news that BA Euroflyer received its Air Operator’s Certificate (AOC) and Operating Licence from the UK Civil Aviation Authority (CAA) on December 6, 2022. This allows it to operate as a subsidiary airline in a similar manner to the company’s existing subsidiary, BA Cityflyer, flying under the British Airways brand and delivering the premium British Airways service customers know and love.

Flying to nearly 40 destinations throughout the year, British Airways is the only airline based at Gatwick to offer both business and economy cabins on all short-haul flights. Customers flying from Gatwick also enjoy a generous baggage allowance, free water and snacks, free seat selection at -24 hours and frequent flyer benefits such as lounge access. Customers flying in Club Europe (business class) enjoy a premium check-in area, lounge access and a complimentary gourmet meal and bar service on board.

Start date Flight number Departing LGW Arriving at destination Flight number Departing destination Arriving LGW
London Gatwick (LGW) to Montpellier (MPL): Summer 2023
27 May 2023

Three per week

BA2620 Tue: 0720
Thu: 0715
Sat: 1350
Tue: 1005
Thu: 1000
Sat: 1635
BA2621 Tue: 1210
Thu: 1205
Sat: 1735
Tue: 1255
Thu: 1250
Sat: 1820
London Gatwick (LGW) to Corfu (CFU): Summer 2023
30 May 2023

Three per week

BA2812 Tue: 0715
Wed: 0835
Sat: 1700
Tue: 1230
Wed: 1350
Sat: 2215
BA2813 Tue: 1325
Wed: 1445
Sat: 2315
Tue: 1440
Wed: 1600
Sat: 0030
London Gatwick (LGW) to Mykonos (JMK): Summer 2023
10 June 2023

One per week

BA2814 Sat: 0820 Sat: 1420 BA2815 Sat: 1520 Sat: 1725
London Gatwick (LGW) to Salzburg (SZG): Summer 2023
28 March 2023

Three per week

BA2618 Tue: 1115
Thu: 1640
Sat: 0930
Tue: 1410
Thu: 1935
Sat: 1225
BA2619 Tue: 1505
Wed: 2025
Sat: 1400
Tue: 1610
Wed: 2130
Sat: 1505
London Gatwick (LGW) to Innsbruck (INN): Winter 2023
08 December 2023

Eight per week

BA2620 Mon: 0710
Wed: 0945
Thu: 0840
Sat: 1235
Sun: 0840
Mon: 1015
Wed: 1255
Thu: 1150
Sat: 1545
Sun: 1150
BA2621 Mon: 1105
Wed: 1345
Thu: 1240
Sat: 1645
Sun: 1250
Mon: 1210
Wed: 1445
Thu: 1340
Sat: 1750
Sun: 1350
BA2622 Fri: 1310
Sat: 1425
Sun: 1520
Fri: 1615
Sat: 1730
Sun: 1825
BA2623 Fri: 1705
Sat: 1830
Sun: 1925
Fri: 1810
Sat: 1930
Sun: 2025

Previously BA Euroflyer announced these summer 2023 flights:

BA Euroflyer’s summer 2023 schedule from London Gatwick to Europe has been released. The service opens more transit options from flights into London Gatwick, allowing groups to connect easier.

Destination Route Days of week
Arrecife, Lanzarote LGW – ACE
Catania, Sicily** LGW – CTA
Dalaman, Turkey LGW – DLM
Faro, Portugal LGW – FAO
Heraklion, Crete LGW – HER
Kos, Greece LGW – KGS
Malta LGW – MLA
Paphos, Greece LGW – PFO
Thessaloniki, Greece LGW – SKG 6
Tenerife, Canary Islands LGW – TFS
 Malaga, Spain LGW – AGP
 Alicante, Spain LGW – ALC
Antalya, Turkey LGW – AYT
Bordeaux, France LGW – BOD
Bari, Italy LGW – BRI
Cagliari, Italy LGW – CAG
Dubrovnik, Croatia LGW – DBV
Santorini, Greece LGW – JTR
Ibiza LGW – IBZ
Grand Canaria LGW – LPA
Menorca LGW – MAH
Nice, France LGW – NCE
Mallorca LGW – PMI
Marrakesch, Morocco LGW – RAK
Rhodes, Greece LGW – HO
Seville, Spain LGW – SVQ
Turin, Italy LGW – TRN
Venice, Italy LGW – VCE
Verona, Italy LGW – VRN


**All routes effective from March 26, 2023, except Catania which begins May 1, 2023

The new subsidiary is expected to operate Airbus A320 aircraft from LGW. G-GATL is the first aircraft.


Half of Brits fail to take their annual leave, British Airways Holidays reveals

British Airways is encouraging Brits to take their full holidays:

British Airways Holidays new survey reveals 50% of UK working adults do not take their full annual leave allocation.*

The survey, commissioned by British Airways Holidays with YouGov Plc., found that more than a third of working Brits (36%) who did not take their full annual leave said it was because they ‘just didn’t get around to it’. Furthermore, a staggering 42% confessed that they have felt stressed about work whilst on holiday, and 46% responded that they have had to work on their leave. 48% have checked work emails whilst away and more than a third (39%) have gone one step further and responded.

With a cost-of-living crisis this winter and a recession on the horizon, no doubt many will be thinking it will be even harder to justify a getaway in 2023. However, a 40-year study by the European Society of Cardiology revealed that taking a holiday could help people live longer. The study suggested that men who took more than three weeks of leave per year were 63% more likely to live longer than those who took three weeks or less.**  Meanwhile, British Airways Holidays’ new YouGov Plc. survey also revealed that nearly 79% of those asked agreed that taking a break is good for their mental health. With this in mind, British Airways Holidays has launched a new campaign, that combines TV advertising, cinema, out of home, social media and radio. Behind the campaign’s humour is an important message that holidays should be taken seriously with people urged to prioritise time away for their own wellbeing. As well as competitive pricing, British Airways Holidays offers a 24-hour helpline, carefully chosen hotels and generous 23kg per person baggage allowance, taking the hassle out of holidays, so customers can relax, rejuvenate, and switch off.

“I am astounded by the results of our survey,” commented Claire Bentley, Managing Director of British Airways Holidays. “It’s clear that taking a break is vital for our mental and physical wellbeing, and it’s worrying that too many people feel unable to do so. While our new brand campaign conveys this in a comical fashion, the message behind it is a serious one. Here at British Airways Holidays we take holidays as seriously as our customers do, and offer a number of benefits to take the stress out of travel, so they can maximise their switch off time.”

Top Copyright Photo: British Airways Boeing 787-10 Dreamliner G-ZBLC (msn 60639) LHR (Wingnut). Image: 959683.

British Airways aircraft photo gallery (Boeing):

British Airways announces a new daily flight from London Heathrow to Florence

British Airways has announced a new daily flight from London Heathrow to Florence, Italy, for Summer 2023.

Starting on April 26, 2023, the new flight will operate daily from London Heathrow’s Terminal 5 at 07:50 on an Airbus A320neo aircraft.

Florence will be one of 11 Italian cities served by British Airways from London Heathrow in Summer 2023, including Rome, Milan, Venice and Naples.

London Heathrow (LHR) to Florence (FLR): Summer 2023
Days of week Flight number Departing LHR T5 Arriving FLR Flight number Departing FLR Arriving LHR T5
Daily BA525 07:50 11:00 BA524 11:50 13:05

Top Copyright Photo: British Airways Airbus A320-251N WL G-TTNM (msn 10144) ZRH (Rolf Wallner). Image: 953924.

British Airways aircraft photo gallery (Airbus):

British Airways suffers with a technical issue with its flight-planning system

British Airways flights from North America and the Caribbean to the United Kingdom were delayed Monday night due to technical problems of a third-party flight planning supplier.

At least 35 flights from North America and the Caribbean to the U.K. were either cancelled or seriously delayed overnight.

British Airways confirmed that it had delayed flights last night due to a “technical issue” with its flight-planning system.

British Airways issued this statement:

“Our teams have now resolved a temporary issue that affected some of our long-haul flight planning systems overnight, which resulted in delays to our schedule. We’re sorry for the disruption caused to our customers’ travel plans.”

Top Copyright Photo: British Airways Boeing 787-10 Dreamliner G-ZBLC (msn 60639) LHR (Wingnut). Image: 959683.

British Airways aircraft photo gallery (Boeing):

Star Trek comes to London Heathrow Terminal 5

British Airways brought the magic of Hollywood to Heathrow with a very special Star Trek takeover at the airline’s Terminal 5 home to celebrate the launch of Paramount+ on board the airline’s international flights.

Unsuspecting customers and colleagues were taken by surprise as the Starfleet cadre made its way through the airport to board U.S.S. Enterprise flight 1701 to Starbase 1. Stunned customers about to board flights were seen taking photos and assisting lieutenants seeking directions to their boarding gate.

The unusual scenes at the airport were to celebrate the launch of a dedicated Paramount+ channel on the Highlife entertainment platform, which will allow British Airways’ customers to watch popular series from the comfort of their seat when travelling on any long-haul flight in every cabin.

The authentic Starfleet costumes from Star Trek: Discovery and Star Trek: Strange New Worlds were carefully flown in direct from set, with the lucky costume wearers made up of the airline’s Star Trek-loving colleagues. The Star Trek franchise’s costume designer, Bernadette Greaney, styled five colleagues in unique lieutenant uniforms from Command, Operations and Sciences, with two transformed into Vulcans by Star Trek’s prosthetics team and dressed in the state-of-the-art Vulcan robes.

Bringing characters together from different universes, nearly a thousand years apart, was a first for the Star Trek franchise, with genuine props, including Tribbles, Federation passports and an original Tricorder.

Watch the Starfleet voyage from London Heathrow’s Starbase below:

American Airlines and British Airways co-locate at Terminal 8 at John F. Kennedy International Airport

American Airlines and British Airways are ready to welcome customers to the newly renovated Terminal 8 at New York’s John F. Kennedy International Airport (JFK).

Starting on December 1, 2022, customers will enjoy an enhanced travel experience with seamless connections as the two airlines co-locate operations as part of a $400 million joint investment. This marks the completion of the first phase of the Port Authority of New York and New Jersey’s redevelopment of the airport.

To celebrate British Airways moving from Terminal 7 to Terminal 8, Port Authority Executive Director Rick Cotton joined American Airlines CEO Robert Isom and British Airways Chairman and CEO Sean Doyle to officially unveil a redesigned check-in area, new gates and world-class lounges.

The co-location supports the Port Authority’s plan to transform JFK into a leading global airport. The move brings British Airways closer to its partner airlines as Terminal 8 becomes home for eight oneworld® Alliance carriers. Iberia plans to move into Terminal 8 on Dec. 1, and Japan Airlines expects to move its operations to Terminal 8 in May 2023.

The co-location of American and British Airways is enabled by a $400 million investment to redevelop and expand Terminal 8. Key operational enhancements include five new widebody gates, four new widebody parking positions, and an expanded and upgraded baggage handling system. The terminal has also been expanded with approximately 130,000 square feet of additional and refurbished space.

Premium customers traveling on both airlines will be able to enjoy an elevated travel journey at JFK. Upon arrival, premium customers will be greeted at the brand new co-branded premium check-in area, which will provide personalized, concierge-style service. Thoughtfully designed architectural elements also define an exclusive check-in space for eligible customers.

Once through security, three distinctive lounges; Chelsea, Soho (above) and Greenwich, combine the best of both brands and provide a refined, welcoming preflight experience for eligible customers based on cabin of travel and loyalty program status. The two brand new lounges — Chelsea and Soho — have been designed with original high-end finishes, evoking a unique sense of space while elevating the experience and service offered to every guest.

  • The Chelsea Lounge features a stunning circular champagne bar; a relaxed, yet elegant, fireside lounge; luxury showers; and a dedicated space for la carte dining.
  • The elegant Soho Lounge features floor-to-ceiling windows with fantastic airside views.
  • American’s Flagship® Lounge will be rebranded as the Greenwich Lounge (above) and will feature a premium wine table, expansive seating and chef-inspired meals.

The project was led by Holt Construction, one of the country’s premier construction management and general contracting firms with more than 100 years of experience. Gensler, the world’s leading architecture and design firm, was commissioned to design the premium check-in area and lounges, and global hospitality leader Sodexo Live! — through its dedicated minority-owned and managed company SodexoMagic — will deliver an outstanding offering of food and drinks to lounge guests.

British Airways enables customers to purchase carbon removal credits

British Airways made this announcement:

  • British Airways is now offering customers the opportunity to purchase carbon removal credits through its new online platform, CO2llaborate
  • Carbon removal credits are issued by projects that remove CO2 from the atmosphere or from the carbon cycle, and the credits are recognised by scientists, governments and regulators as a vital tool in helping to address climate change
  • This latest pioneering innovation means carbon removals now join the range of options available for British Airways customers to address their flight emissions, along with the existing options of verified carbon offsets and sustainable aviation fuel (SAF)
  • This new proposition is believed to be the first time an airline has offered customers this portfolio of options to address their emissions
  • Customers are able to calculate and learn about their flight emissions, and then buy carbon removals credits before or after they fly, or directly from their seat on the aircraft
  • Find out more about carbon removals by watching our video here

British Airways is now offering customers the chance to address their emissions from flying by purchasing certified carbon removal credits. This innovative new approach has been made possible through the airline’s new upgraded climate platform, CO2llaborate, marking another milestone in the airline’s BA Better World sustainability journey.

While the carbon removal industry is still comparatively small in scale, scientists, governments and regulators including the United Nations recognise carbon removal projects as a vital tool to help address climate change.

Traditional carbon offsets are created when a project avoids, reduces or removes additional CO2 emissions from the atmosphere. Carbon removals specifically describe projects that remove CO2 from the atmosphere or from the carbon cycle. Both carbon offsets and carbon removals are important for meeting global climate goals, but the expectation among United Nations climate scientists is that over time, there will be a gradual transition towards supporting more carbon removals as the technological solutions, verification standards and policy support mechanisms mature.

With its parent company International Airlines Group (IAG), British Airways has supported research and innovation to help accelerate the development of cutting-edge carbon removals solutions since 2019, as part of its commitment to achieving net zero emissions by 2050 or sooner. The airline is committed to supporting a variety of innovative carbon removals solutions and is considering projects that are immediately available and independently verified today, as well as more innovative technology solutions.

While the airline offsets the carbon emissions on all its flights within the UK, British Airways’ customers flying further afield are already able to purchase verified, high-quality carbon offsets and sustainable aviation fuel (SAF), which is added to the existing fuel pipeline at Heathrow Airport through its partnership with Phillips 66. They can do this via the airline’s CO2llaborate platform to estimate and address their carbon emissions when flying. The platform, created in partnership with CHOOOSE™, enables customers to understand their flight emissions and take steps to address their climate impact before or after their journey or directly from their seat on board, and by adding carbon removals to the portfolio of options available on CO2llaborate, customers have even more control and choice on ways to address the carbon footprint from their flights. Customers are able to calculate their flight emissions and use the adjustable slider to select the amount of SAF versus verified carbon removals, or SAF versus verified carbon offsets they wish to purchase.  This new proposition is believed to be the first time an airline has offered customers this portfolio of options to address their emissions.

From today, British Airways’ customers have the option to select a blend of two recognised and independently certified carbon removal projects on the platform, with more projects planned to be added over time.

Blue Carbon Mangrove Project

The Blue Carbon Mangrove Project is a nature-based project (where plants absorb carbon from the atmosphere through photosynthesis) in the Indus Delta Area in Pakistan. The project will support greenhouse gas removal by reforestation and revegetation of approximately 225,000 hectares of degraded tidal wetlands with mangrove and other species to absorb carbon dioxide, stabilise the area and protect the coastal area and communities.

Freres Biochar Project

The Freres Biochar project in Oregon, USA, sees the company’s biomass power production plant produce biochar, a carbon-rich charcoal-like material that is created when agricultural and wood waste is used as fuel. The process locks carbon into the solid material and prevents it from naturally decaying, locking carbon away and keeping it out of the atmosphere for several hundreds of years.

Top Copyright Photo: British Airways Airbus A320-251N WL G-TTNA (msn 8108) (Better World) LHR (Richard Vandervord). Image: 955417.

British Airways aircraft photo gallery (Airbus):

British Airways is coming to Cincinnati

British Airways has announced a new direct route from London Heathrow to the Cincinnati, starting in the summer of 2023.

Cincinnati will become the 27th US destination served directly from London by British Airways, which offers 300 transatlantic flights per week, the most of any UK carrier.

Starting on June 5, 2023, this will be the only direct flight between the UK and all of Ohio, Kentucky, and Indiana, creating incredible new opportunities for tourism and business across both sides of the pond. The flight will operate five times per week in the summer season and four in the winter.

Elsewhere in the US, British Airways has recently announced additional flights to Portland, Oregon which will become daily for Summer 2023, and Pittsburgh, Pennsylvania, which will increase to six flights per week. The airline is also adding an eighth daily flight to New York’s JFK airport in Summer 2023, and preparing to move into the airport’s Terminal 8, where it will co-locate with joint business partner American Airlines after a substantial redevelopment.

Through the Atlantic Joint Business (AJB) this new route will offer customers even more exciting travel connection at competitive prices – on one ticket. The AJB brings together the flight network of Aer Lingus, British Airways, Finnair, Iberia and LEVEL operating in Europe and Israel, and American Airlines in the USA.

Customers travelling to Cincinnati will travel in comfort on a Boeing 787-8 Dreamliner with a choice of three cabins – World Traveller (economy), World Traveller Plus (premium economy) and Club World (business).

London Heathrow (LHR) to Cincinnati (CVG): Summer 2023
Days of week Flight number Departing LHR Arriving CVG Flight number Departing CVG Arriving LHR
Mon, Tue, Wed, Fri, Sun BA121 16:05 19:45 BA120 21:30 10:15+1*
London Heathrow (LHR) to Cincinnati (CVG): Cincinnati: Winter 2023
Days of week Flight number Departing LHR Arriving CVG Flight number Departing CVG Arriving LHR
Mon, Wed, Fri, Sun BA121 16:00 18:40 BA120 20:25 10:10+1

*Flight arrival into LHR is 10:20+1 on Tuesdays

Top Copyright Photo: British Airways Boeing 787-8 Dreamliner G-ZBJM (msn 60631) PAE (Nick Dean). Image: 944302.

British Airways aircraft photo gallery (Boeing):

British Airways to increase frequencies on the Pittsburgh route, introduces the use of biometric technology

British Airways will add a fifth flight on the London (Heathrow) – Pittsburgh route on April 24, 2023. This will increase to a sixth weekly flight on May 14, 2023.

In other news, British Airways has become the first UK airline to trial the use of biometric technology for international flights, enabling customers taking part in the trial to travel through the airport ‘smartly’ without having to show their passport.

Customers who sign up to take part in the airline’s trial from London Heathrow Terminal 5 will be invited to scan their face, passport and boarding pass on their smartphone or tablet ahead of travel, with this information being kept safe and secure.

When trial participants arrive at the airport, Smart Bio-Pod cameras verify their identity in under three seconds, allowing them to keep their passport safely in their pocket until they reach their destination.

The trial will run for six months on British Airways flights to Malaga, Spain. Customers who opt-in will be invited to make use of the Fast-Track security lane and will receive complimentary priority boarding.

If the trial is successful, it’s expected to be extended to more international flights.

Top Copyright Photo: British Airways Airbus A350-1041 G-XWBE (msn 386) YYZ (TMK Photography). Image: 959340.

British Airways aircraft photo gallery (Airbus):