Category Archives: Southwest Airlines

Southwest Airlines extends the Boeing 737 MAX grounding to March 6, 2020

Southwest Airlines, like American Airlines, has extended the grounding of its Boeing 737-8 MAX 8 fleet to March 6, 2020 with this update:

Southwest Airlines continues to monitor information from Boeing and the Federal Aviation Administration (FAA) on the impending 737 MAX software enhancements and training requirements. We remain confident that, once certified by the FAA, the enhancements will support the safe operation of the MAX.

We have removed the MAX through Feb. 8, 2020 to offer reliability to our operation and stability for our Customers. Based on continued uncertainty around the timing of MAX return to service, the Company soon plans to proactively remove the MAX from its flight schedule through March 6, 2020.

By proactively removing the MAX from scheduled service, we can reduce last-minute flight cancellations and unexpected disruptions to our Customers’ travel plans. The limited number of Customers who have already booked their travel and will be affected by our amended schedule will be notified of their re-accommodated travel according to our flexible accommodation procedures. Our current revision removes roughly 175 weekday flights from our schedule out of our total peak-day schedule of more than 4,000 daily flights.

We offer our apologies to our Customers impacted by this change, and we thank them for their continued patience.

 

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Southwest Airlines extends flight schedule through June 6, 2020

Southwest Airlines today extended its flight schedule through early June 2020, putting two destinations in Hawaii within quicker reach for the carrier’s San Diego Customers.

Aloha, Soon Diego!

Once daily service between San Diego and Kahului on Maui begins April 14, 2020
Once daily service between San Diego and Honoluluon Oahu begins April 20, 2020

Additional interisland service is also part of today’s flight schedule announcement. Beginning April 14, 2020, Southwest will offer six flights daily in each direction on interisland service between Honolulu and Kahului, an increase from the current offering of four flights directionally.

Inclusive of today’s announcements, Southwest will offer 28 flights daily between California and the Islands, and 38 departures a day on interisland service. (See below for a full view of Southwest Airlines’ service for Hawaii.)

More for Merrie Monarch Festival

During the 2020 Merrie Monarch festival–a world-famous celebration of Hawaiian culture, art, music, and hula that unites people from across the Islands in Hilo–Southwest will offer additional service between Honolulu and Hilo with a total six flights each way daily from Wed., April 15, through Sat., April 18, 2020, and seven flights each way on Sun., April 19, 2020.

In celebration of new and additional service among the Islands, Southwest also is offering interisland travel in select markets for as low as $29 one-way from Nov. 11, 2019 through March 4, 2020. This fare is available today through 11:59 p.m. Pacific Standard Time on Nov. 4, 2019, for travel on certain days of week with a 21-day advance purchase. Seats are limited and certain blackout dates apply. (Please see complete fare sale rules below.)

More Springtime Travel Options

Next spring, travelers will have more options for travel to and from Baltimore/Washington (BWI). The carrier will add 17 additional departures from BWI on established and popular routes, giving Customers nearly 240 departures a day.

The carrier also is augmenting nonstop service between Lubbockand Houston, as well as Amarillo and Houston. Both markets currently operate nonstop only on Sundays and become a nonstop option on weekdays in mid-April 2020.

Seasonal Service Resumes
Additionally, Southwest announced today the return of several seasonal routes:

Daily service begins April 14, 2020 between:
Boston and Austin
Boston and Dallas

Weekend service begins April 18, 2020 between:
Denver and Charleston, SC
Denver and Norfolk, VA

Saturday service begins April 18, 2020 between:
Albuquerque and Orlando
Rochester, NY and Ft. Lauderdale
Kansas City, MO and Pensacola, Fla.

Sunday service begins April 19, 2020 between:
Austin and Indianapolis
Dallas and Cleveland

Southwest also will resume nonstop service seasonally on international routes that operation on Saturdays and Sundays.

Beginning April 18, 2020, fly on weekends nonstop between:
Atlanta and Cancun
Atlanta and Punta Cana
Oakland and Puerto Vallarta

On Saturday April 18, 2020, the carrier also will resume weekly service on Saturdays between New Orleans and Cancun.

All of these flights, part of the carrier’s overall schedule of more than 4,300 flights on peak days, are now available to book for travel through June 6, 2020.

Summary | Hawaii Daily Schedule (as of end of April 2020):
Today’s announcements highlighted in bold

From

To

OAK

(Oakland)

HNL (2 daily); OGG (2 daily);

KOA (1 daily); LIH (1 daily)

SJC

(San Jose, Calif.)

HNL (1 daily); OGG (1 daily);

KOA (1 daily); LIH (1 daily)

SMF

(Sacramento)

HNL (1 daily) ;

OGG (1 daily)

SAN

(San Diego)

OGG (1 daily) begins April 14, 2020.

HNL (1 daily) begins April 20, 2020.

HNL

(Honolulu)

OAK (2 daily); SJC (1 daily); SMF (1 daily); SAN (1 daily) begins April 20, 2020.

Interisland: OGG (6 daily), & KOA, LIH, ITO (4 daily)

OGG

(Kahului, Maui)

OAK (2 daily); SJC (1 daily); SMF (1 daily); SAN (1 daily) begins April 14, 2020.

Interisland: HNL (6 daily) & KOA (1 daily)

KOA

(Kona, Island of Hawaii)

Mainland (2 daily): OAK and SJC

Interisland: HNL (4 daily); OGG (1 daily)

LIH

(Lihue, Kauai)

Mainland (2 daily): OAK and SJC

Interisland: HNL (4 daily)

ITO

(Hilo, Island of Hawaii)

Interisland: HNL (4 daily)

Southwest reports record third quarter net income and earnings per share, updates MAX return

Southwest Airlines reported its third quarter 2019 results:

  • Third quarter record net income and earnings per diluted share of $659 million and $1.23, respectively
  • Third quarter record operating revenues of $5.6 billion
  • Operating margin1 of 14.5 percent, and net margin2 of 11.7 percent
  • Operating cash flow of $1.1 billion; free cash flow3 of $716 million; returned $596 million to Shareholders through share repurchases and dividends
  • Return on invested capital (ROIC)3 pre-tax of 23.7 percent for the 12 months ended September 30, 2019, or 18.6 percent on an after-tax basis
  • Third quarter federal tax benefit of $31 million, or $.05 per diluted share

Gary C. Kelly, Chairman of the Board and Chief Executive Officer, stated, “Our third quarter 2019 record financial performance was notable considering an estimated $210 million reduction in operating income due to the continued grounding of the Boeing 737 MAX 8 aircraft (MAX). Notwithstanding this challenge, we generated record third quarter operating and unit revenues; solid margins; strong cash flows and returns to Shareholders; and a healthy profitsharing accrual for our Employees. I am extremely grateful to our People for their unwavering commitment to the highest levels of Customer Service, and applaud them for one of the best third quarter operational performances in our history.

“We are engaged in ongoing discussions with The Boeing Company (Boeing) regarding compensation for damages related to the MAX groundings. The operating income reduction from the MAX groundings is estimated to be $435 million for the nine months ended September 30, 2019, and we expect the damages to continue to grow into 2020. We have not reached a settlement with Boeing, and no estimated settlement amounts have been included in our third quarter 2019 results.

“Boeing stated yesterday they are targeting regulatory approval of MAX return to service in fourth quarter 2019. Upon a rescission of the Federal Aviation Administration (FAA) order to ground the MAX, we continue to estimate it will take us one to two months to comply with applicable FAA directives, including all necessary Pilot training. As such, the MAX has been removed from our flight schedule through February 8, 2020. The FAA will determine the timing of MAX return to service, and we offer no assurances that current estimations and timelines are correct.

“I am proud of the superb job our People are doing to manage the financial and operational impacts of the MAX-related flight schedule adjustments. Third quarter 2019 unit revenue growth was a strong 4.2 percent, year-over-year, which was in line with our expectations. And, we continue to control costs despite significant year-over-year unit cost pressures resulting from the MAX groundings.

“Looking ahead to fourth quarter 2019, our financial outlook remains stable and solid. Thus far, Customer demand remains strong and the revenue environment remains healthy. Based on these trends and current bookings, we are expecting another positive year-over-year unit revenue performance in fourth quarter 2019, despite the suboptimized flight schedule during the holiday time periods, as a result of the extended MAX groundings. While we expect the MAX groundings will put pressure on fourth quarter 2019 unit costs, we remain diligent in our cost control efforts and currently expect fourth quarter 2019 year-over-year unit cost growth to ease from third quarter 2019’s year-over-year unit cost growth, excluding fuel and oil expense and profitsharing expense, of 7.6 percent.

“We recently announced that new service between Sacramento and Honolulu, and between Honolulu and Lihue, will begin in November 2019, accelerated from our previous plan to start in January 2020. New flights from Oakland and San Jose to both Lihue and Kona, and new interisland service between Honolulu and Hilo, and between Kona and Kahului, will begin in January 2020. By March 2020, we plan to offer 12 daily departures from California to Hawaii, and 34 daily departures among the Hawaiian Islands. We are very pleased with the strength of Customer demand for Southwest service in Hawaii, and it will continue to be a focus for growth in 2020.

“Our network is performing extremely well, and we look forward to resuming our growth next year once the MAX is returned safely to service. Although our 2019 and 2020 plans have been affected, our long-term financial goals remain unchanged: maintain a strong balance sheet, investment-grade credit ratings, and ample liquidity; generate robust operating and free cash flows; grow earnings, margins, and capital returns; and maintain healthy Shareholder returns.”

Revenue Results and Outlook
The Company’s third quarter 2019 total operating revenues increased 1.1 percent, year-over-year, to a third quarter record $5.6 billion, despite the negative impacts as a result of the MAX groundings. Third quarter 2019 operating revenue per available seat mile (RASM, or unit revenues) was a record 14.32 cents, and increased 4.2 percent, driven largely by a passenger revenue yield increase of 4.1 percent, and offset slightly by a load factor decrease of 0.4 points, all year-over-year. Third quarter 2019 RASM benefited year-over-year by approximately two points as a result of lower third quarter 2019 available seat miles (ASMs, or capacity) due to the MAX groundings, as well as an approximate one-point tailwind—with one-half point related to the Company’s third quarter 2018 suboptimal schedule from the 2017 accelerated retirement of its 737-300 (Classic) fleet, and one-half point related to the revenue effects from the Flight 1380 accident in April 2018. Third quarter 2019 RASM also benefited year-over-year by an approximate one-half point due to revenue management capabilities implemented in 2018.

Currently, passenger booking and revenue trends remain solid, and the Company expects fourth quarter 2019 RASM to be in the range of flat to up 2 percent, compared with fourth quarter 2018. The Company’s outlook for fourth quarter 2019 assumes no year-over-year RASM net benefit due to the MAX groundings, unlike second and third quarter 2019. The estimated year-over-year RASM benefit of two to three points driven by lower fourth quarter 2019 capacity from the MAX groundings is expected to be offset by the negative year-over-year RASM effects from the complexity of adjusting the Company’s previously published fourth quarter 2019 flight schedule. The Company’s adjustments to remove the MAX aircraft from its fourth quarter 2019 flight schedule provide for a more uniform week-to-week schedule over the peak holiday period relative to fourth quarter 2018, which is needed to maintain schedule feasibility and minimize disruption to Customers and the operation. As a result, there is more year-over-year flying in off-peak periods and—due to a fleet deficit—less flying in peak periods than planned, or optimal.

Cost Performance and Outlook
Third quarter 2019 total operating expenses increased 0.9 percent, year-over-year, to $4.8 billion. Total operating expenses per ASM (CASM, or unit costs) increased 4.0 percent, compared with third quarter 2018. Excluding last year’s special items3, third quarter 2019 total operating expenses increased 0.9 percent to $4.8 billion, or 3.9 percent on a unit basis, year-over-year.

Third quarter 2019 economic fuel costs3 were $2.07 per gallon and included $.04 per gallon in premium expense with no cash settlements from fuel derivative contracts, compared with $2.25 per gallon in third quarter 2018, which included $.06 per gallon in premium expense and $.10 per gallon in favorable cash settlements from fuel derivative contracts. Third quarter 2019 ASMs per gallon, or fuel efficiency, decreased 0.9 percent, year-over-year, due to the removal of the Company’s most fuel-efficient aircraft from its schedule as a result of the MAX groundings. The Company expects fourth quarter 2019 fuel efficiency to decrease in the range of 1 to 2 percent, year-over-year, as a result of the MAX groundings.

Based on the Company’s existing fuel derivative contracts and market prices as of October 18, 2019, fourth quarter 2019 economic fuel costs are estimated to be in the range of $2.05 to $2.15 per gallon4, including $.04 per gallon in premium expense with no cash settlements from fuel derivative contracts, compared with $2.25 per gallon in fourth quarter 2018, which included $.06 per gallon in premium expense and $.06 per gallon in favorable cash settlements from fuel derivative contracts. As of October 18, 2019, the fair market value of the Company’s fuel derivative contracts for the remainder of 2019 was an asset of approximately $2 million, and the fair market value of the fuel hedge portfolio settling in 2020 and beyond was an asset of approximately $134 million. Additional information regarding the Company’s fuel derivative contracts is included in the accompanying tables.

Excluding fuel and oil expense and special items, third quarter 2019 operating expenses increased 4.4 percent, compared with third quarter 2018. Third quarter 2019 profitsharing expense was $144 million, compared with $135 million in third quarter 2018. Excluding fuel and oil expense, special items, and profitsharing expense, third quarter 2019 operating expenses increased 4.3 percent, or 7.6 percent on a unit basis, year-over-year. Approximately six to seven points of this year-over-year unit cost increase was due to the MAX groundings and the resulting lower third quarter 2019 capacity. The year-over-year increase of 7.6 percent in third quarter 2019 CASM, excluding fuel and oil expense, special items, and profitsharing expense, was better than expected primarily due to favorable airport settlements, lower than expected airport rate increases, and continued cost control.

Based on current cost trends, the Company expects fourth quarter 2019 CASM, excluding fuel and oil expense and profitsharing expense, to increase in the 4 to 6 percent range, compared with fourth quarter 2018. Prior to the MAX groundings, the Company expected fourth quarter 2019 CASM, excluding fuel and oil expense and profitsharing expense, to decrease approximately 2 percent, year-over-year. Approximately six points of the expected incremental year-over-year unit cost increase in fourth quarter 2019 are driven by lower fourth quarter 2019 capacity as a result of the MAX groundings, net of two to three points of year-over-year unit cost benefit driven by more year-over-year flying in off-peak periods as a result of fourth quarter 2019 flight schedule adjustments. Additionally, the Company expects approximately one point of year-over-year unit cost increase in fourth quarter 2019 due to the shifting of maintenance and technology expenses from third quarter into fourth quarter 2019. Once the Company publishes its flight schedule, its operating costs are largely fixed. The Company currently has flights for sale through April 13, 2020, with the MAX removed from its flight schedule through February 8, 2020.

Third Quarter Results
Third quarter 2019 net income was a third quarter record $659 million, or a third quarter record $1.23 per diluted share, compared with third quarter 2018 net income of $615 million, or $1.08 per diluted share, and compared with third quarter 2019 First Call consensus estimate of $1.08 per diluted share.

Other expenses in third quarter 2019 decreased by $12 million, year-over-year, primarily due to higher interest income in third quarter 2019 as a result of higher interest rates and a higher cash balance, combined with lower interest expense as a result of less outstanding debt.

The Company’s third quarter 2019 effective tax rate was 19.5 percent, lower than previously expected primarily due to a $31 million federal tax benefit attributable to a recent clarification of certain tax laws regarding bonus depreciation. The Company estimates its fourth quarter 2019 effective tax rate to be approximately 23.0 percent.

Liquidity and Capital Deployment
As of September 30, 2019, the Company had approximately $4.0 billion in cash and short-term investments, and a fully available unsecured revolving credit line of $1.0 billion. Net cash provided by operations during third quarter 2019 was $1.1 billion, capital expenditures were $375 million, and free cash flow was $716 million. The Company repaid approximately $70 million in debt and finance lease obligations during third quarter 2019, and expects to repay approximately $346 million in debt and finance lease obligations during fourth quarter 2019.

During third quarter 2019, the Company returned $596 million to its Shareholders through the repurchase of $500 million of common stock and the payment of $96 million in dividends. The Company repurchased 7.5 million shares of common stock pursuant to a $500 million accelerated share repurchase (ASR) program launched during third quarter 2019, representing an estimated 75 percent of the shares expected to be repurchased under that ASR program. The third quarter ASR program is expected to terminate no later than October 29, 2019. In addition, the Company received an additional 2.0 million shares of common stock in final settlement of its $400 million ASR program launched during second quarter 2019 and completed in August 2019. The Company’s third quarter 2019 ASR program completed the remaining $400 million of its previous $2.0 billion share repurchase program that had been authorized by its Board of Directors in May 2018, and initiated $100 million of its $2.0 billion share repurchase program authorized by its Board of Directors in May 2019. The Company has $1.9 billion remaining under its current authorization.

For the nine months ended September 30, 2019, net cash provided by operations was approximately $3.2 billion. Capital expenditures were approximately $766 million, and free cash flow was approximately $2.4 billion. This enabled the Company to return approximately $1.8 billion to Shareholders through the repurchase of $1.45 billion in common stock and the payment of $372 million in dividends.

Due to the delay in MAX deliveries, and based on Boeing’s targeted regulatory approval of MAX return to service in fourth quarter 2019, the Company now estimates its annual 2019 capital expenditures to be in the range of $1.1 billion to $1.2 billion, compared with its previous guidance in the range of $1.2 billion to $1.3 billion.

Fleet and Capacity
The Company ended third quarter 2019 with 752 aircraft in its fleet. All 34 of the Company’s MAX aircraft were grounded as of March 13, 2019, to comply with the FAA emergency order issued for all U.S. airlines to ground all MAX aircraft. Further, Boeing is not delivering new MAX aircraft and, therefore, not meeting its contractual delivery schedule. Based on Boeing’s targeted regulatory approval of MAX return to service in fourth quarter 2019, the Company currently expects to receive seven MAX aircraft deliveries during fourth quarter 2019, with the remaining 34 MAX aircraft originally scheduled for delivery in 2019 shifting into 2020. As previously disclosed, as a result of the MAX groundings, the Company deferred the retirement of seven of its owned 737-700 aircraft to future years. The Company retired one 737-700 aircraft during third quarter 2019, and plans to retire an additional ten 737-700 aircraft during fourth quarter 2019. Additional information regarding the Company’s aircraft delivery schedule is included in the accompanying tables (below).

The Company’s third quarter 2019 ASMs decreased 2.9 percent, year-over-year. For fourth quarter 2019, the Company expects ASMs to decrease in the range of 0.5 to 1 percent, year-over-year. The Company now expects annual 2019 ASMs to decrease approximately 1.5 percent, within its previous guidance range of a decrease of 1 to 2 percent, year-over-year.

Regulatory approval of MAX return to service is subject to Boeing’s ongoing work with the FAA, who will determine the timing of MAX return to service. Any changes to current estimations could result in additional flight schedule adjustments and reductions beyond February 8, 2020, further delays in aircraft deliveries, and additional financial damages. The Company continues to plan for multiple MAX return to service scenarios.

Southwest Airlines aircraft photo gallery:

SWAPA files lawsuit against Boeing over the grounding of the Boeing 737 MAX

SWAPA has issued this statement:

The Southwest Airlines Pilots Association (SWAPA) today announced that it has filed a lawsuit against The Boeing Company for deliberately misleading the organization and its pilots about the 737 MAX aircraft.

The lawsuit, filed in the District Court of Dallas County, Texas, alleges that SWAPA pilots agreed to fly the 737 MAX aircraft based on Boeing’s representations that it was airworthy and essentially the same as the time- tested 737 aircraft that its pilots have flown for years. These representations were false. Boeing’s errors cost the lives of 346 people, damaged the critical bond between pilots and passengers, and reduced opportunities for air travel across the United States and around the world.

“As pilots, there is nothing more important to us than the safety of our passengers,” said Captain Jonathan L. Weaks, President of SWAPA. “We have to be able to trust Boeing to truthfully disclose the information we need to safely operate our aircraft. In the case of the 737 MAX, that absolutely did not happen.”

The grounding of the 737 MAX has caused the elimination of more than 30,000 scheduled Southwest flights. This is expected to reduce the airline’s passenger service 8% by the end of 2019, resulting in compensation losses for SWAPA pilots in excess of $100 million. Southwest is the largest operator of the 737 MAX, and the aircraft is not expected to return to passenger service until the first quarter of 2020.

“It is critical that Boeing takes whatever time is necessary to safely return the MAX to service,” added Captain Weaks. “Our pilots should not be expected to take a significant and ever-expanding financial loss as a result of Boeing’s negligence. We look forward to a solution that helps Boeing restore the confidence of both the flying public and the pilots who operate its aircraft.”

Southwest adds new service to Cozumel and Hawaii

Southwest Airlines has extended the carrier’s bookable flight schedule through mid-April 2020, bringing new service to beach destinations across the Southwest® map from Hawaii, to Mexico, to Turks & Caicos. This new service is included in the carrier’s full flight schedule now available for booking through April 13, 2020.

More to the Mayan Riviera: Fly Southwest to Cozumel!

On Saturday, March 7, 2020, subject to government approvals, Southwest will begin twice-daily service roundtrip between Houston (Hobby)and Cozumel. Southwest has served the region for five years via Cancun International Airport, having grown to offer nonstop service in 2019 between 17 cities in the U.S. and Cancun.

More flights for Hawaii, some arriving sooner! 

The carrier is adding new daily service between Sacramentoand Kahului, Maui, on March 7, 2020, and will also begin flying daily between:

  • Oakland, Calif. —Lihue, Kauai
  • Oakland, Calif. —Kona, Island of Hawaii
  • San Jose, Calif. —Lihue, Kauai
  • San Jose, Calif. —Kona, Island of Hawaii

Hawaii Schedule Summary (as of end of March 2020) highlighting today’s announcements:

From

To

OAK

(Oakland)

HNL (2 daily); OGG (2 daily);

KOA (1 daily); LIH (1 daily)

SJC

(San Jose, Calif.)

HNL (1 daily); OGG (1 daily);

KOA (1 daily); LIH (1 daily)

SMF

(Sacramento)

HNL (1 daily)

OGG (1 daily)

HNL

(Honolulu)

OAK (2 daily); SJC (1 daily); SMF (1 daily)

Interisland: OGG, KOA, LIH, ITO (4 daily)

OGG

(Kahului, Maui)

OAK (2 daily); SJC (1 daily); SMF (1 daily)

Interisland: HNL (4 daily); KOA (1 daily)

KOA

(Kona, Island of Hawaii)

Mainland (2 daily): OAK and SJC

Interisland: HNL (4 daily); OGG (1 daily)

LIH

(Lihue, Kauai)

Mainland (2 daily): OAK and SJC

Interisland: HNL (4 daily)

ITO

(Hilo, Island of Hawaii)

Interisland: HNL (4 daily)

Spring into a break with seasonal shortcuts

Also beginning March 7, 2020, the carrier will add seasonal service on Saturdays nonstop between Baltimore/Washington and Providenciales, Turks and Caicos, subject to governmental approvals.

Dedicated to Denver with More Service than Ever

This spring, Southwest will introduce new daily service between Denver and Des Moines, effective March 7, 2020, and grows an offering for Denver Customers based on travel demand. Additional flights on over 40 routes already served from Denver will give Customers more options throughout the day to reach their destinations. In March, the carrier will offer up to 235 departures a day to 65 cities nonstop, a record high for the Southwest operation at Denver International Airport.

Fly Southwest between Atlanta and Memphis

In addition, this spring, the carrier is adding new service beginning March 7, 2020, linking Atlanta and Memphis. Southwest will offer two flights a day Sundays through Fridays and one flight a day on Saturdays between the two cities.

Southwest Airlines aircraft photo gallery:

Southwest to add more Hawaii service

Southwest Airlines today announced the carrier will add new service to, from, and within Hawaiiin mid-January 2020 with new, daily service between Sacramento International Airport (SMF) and Honolulu.

In addition, new service nonstop between both of the carrier’s Hawaii gateways in the Bay Area, Oakland and San Jose, and both Kauai and the Island of Hawaii, will give Southwest Customers access to 18 flights transiting the Pacific each day between three California cities and four of the five airports Southwest will serve in the Aloha State.

Today’s schedule publication extends an ability for the carrier’s Customers to book Southwest travel through March 6, 2020, and also puts on sale the first-ever Southwest service to Lihue Airport (LIH) on Kauai and Hilo International Airport (ITO) on the Island of Hawaii.

With these additions, Southwest will operate a total 34 departures a day on interisland routes, including newly available service between Honolulu and Lihue & Honolulu and Hilo, four times daily in each direction. It will offer service nonstop between Kahului and Kona once daily in each direction.

Hawaii service details for previously announced gateway San Diego will be announced later.

Fly Southwest
between:

Nonstop
service
begins:

Book

today only,

one-way travel
as low as:

When traveling on
Tuesdays or Wednesdays:

Sacramento & Honolulu

January 19

$99

Jan. 21 – March 4, 2020

Oakland & Kona

January 19

$99

Jan. 22 – March 4, 2020

San Jose & Lihue

January 19

$99

Jan. 22 – March 4, 2020

Oakland & Lihue

January 21

$99

Jan. 21 – March 3, 2020

San Jose & Kona

January 21

$99

Jan. 21 – March 3, 2020

The carrier is offering introductory pricing on new interisland flights:

Fly Southwest
interisland

between:

Nonstop
service
begins:

Book through
Aug. 22, one-
way travel

as low as:

When traveling on
Tuesdays or Wednesdays:

Honolulu & Lihue

January 19

$29

Jan. 21 – March 4, 2020

Honolulu & Hilo

January 19

$29

Jan. 21 – March 4, 2020

Kahului & Kona

January 19

$29

Jan. 21 – March 4, 2020

 

*First and second checked bags. Weight and size limites apply.

1To view movies and select on-demand TV content, download the Southwest app from the Google Play Store or Apple App Store before your flight.

2 Due to licensing restrictions, on WiFi-enabled flights traveling over water, Free Live TV and iHeartRadio may not be available for the full duration of a flight.

3 Messaging service only allows access to iMessage and WhatsApp (must be downloaded before the flight).

^Available only on WiFi-enabled aircraft. Limited-time offer. Where available.

Hawaii Schedule Summary (as of end of January 2020):

From

To

OAK

(Oakland)

HNL (2 daily); OGG (2 daily);

KOA (1 on Mon/Wed/Fri/Sun); LIH (1 on Tue/Thu/Sat)

SJC

(San Jose, Calif.)

HNL (1 daily); OGG (1 daily);

KOA (1 on Tue/Thu/Sat); LIH (1 on Mon/Wed/Fri/Sun)

SMF

(Sacramento)

HNL (1 daily)

HNL

(Honolulu)

OAK (2 daily); SJC (1 daily); SMF (1 daily)

Interisland: OGG, KOA, LIH, ITO(4 daily)

OGG

(Kahului, Maui)

OAK (2 daily); SJC (1 daily)

Interisland: HNL (4 daily); KOA (1 daily)

KOA

(Kona, Island of Hawaii)

Mainland (1 daily): OAK on Mon/Wed/Fri/Sun; SJC on Tue/Thu/Sat

Interisland: HNL (4 daily); OGG (1 daily)

LIH

(Lihue, Kauai)

Mainland: (1 daily): OAK on Tue/Thu/Sat; SJC on Mon/Wed/Fri/Sun

Interisland: HNL (4 daily)

ITO

(Hilo, Island of Hawaii)

Interisland: HNL (4 daily)

 

Southwest Airlines upgrades its business service with SWABIZ

Southwest Airlines has announced the evolution of its dedicated business travel Team with a new suite of services and a new name, Southwest Business. Southwest Business brings travel managers and travel management companies new capabilities within Travelport’s global distribution systems (GDS) and the Amadeus Travel Platform, the expanded reporting and settlement capabilities with the Airlines Reporting Corporation (ARC); and a larger Team to reach more People than ever before—all in an effort to showcase the carrier’s business-friendly policies including no change fees (a fare difference might apply) and bags fly free (first and second checked luggage, size and weight limits apply).

“For nearly 50 years, we’ve been a business traveler’s airline with high-frequency travel options and low fares. Today’s announcement evolves that philosophy even further by offering travel managers and business travelers new capabilities when booking Southwest travel in the channel of their choice. We’re also making it easy and smooth for travel management companies to do business with Southwest Business through expanded partnerships, the addition of more content within GDS channels, a refreshed SWABIZ® booking tool, and more Team Members focused on highlighting Southwest’s business-friendly policies,” said Tom Nealon, President of Southwest Airlines. “Behind this galvanized effort, more than 59,000 Southwest Employees are all focused on bringing more Heart and Hospitality to thousands of businesses that put their trust in Southwest to connect their people to the places important to them.”

Booking Channels of Choice
As Southwest Business evolves, the Company announced today a new agreement to bring industry-standard processes to the Travelport and Amadeus GDS channels including allowing travel managers the ability to book, change, cancel, and modify reservations. The Company anticipates the new capabilities to be ready for bookings by mid-2020, and estimates this new revenue initiative to provide incremental improvements in pre-tax results in the range of $10 million to $20 million in the second half of 2020, with significant improvements expected in 2021 and beyond.  By increasing the Company’s participation within these channels to the highest level, travel managers and travel management companies will have access to more of the airlines’ fares and flight schedules. Southwest is also partnering with ARC to implement industry-standard processes to handle the reporting and settlement of tickets booked through Travelport and Amadeus channels.

“We are delighted to extend our partnership to now support Southwest Business. Whether through traditional channels or with new standards, we continue to deliver airlines’ content just as they want it, and provide agencies with the technology and content to satisfy travelers,” said Greg Webb, Travelport’s Chief Executive Officer. “Our new Southwest Business partnership is a great example of our customer-centric approach.”

“Over the past five years, Amadeus and Southwest together have implemented a technology system designed to provide not only stellar customer service, but also a long runway for Southwest to grow,” said Julia Sattel, President, Airlines, Amadeus. “Today’s addition of distribution content to our technology partnership is a significant milestone. It deepens our companies’ relationship to now include Southwest Business, and strengthens our ability to benefit travel sellers who rely on us to provide tools and world-leading content to help them provide superior service to their customers.”

“We’re excited that Southwest has chosen to leverage ARC’s network of accredited travel agencies to increase their product availability to the corporate traveler,” said ARC Executive Vice President and COO, Lauri Reishus. “We look forward to working closely with Southwest to successfully implement their distribution strategy.”

To complement these additions to its travel solutions portfolio, Southwest recently added a partnership with ATPCO/SITA to refresh product connections via a dedicated, direct-connect channel, and offer its award-winning Hospitality to more corporate travelers.

Southwest Business also continues investing and enhancing its online booking tool, SWABIZ®.  With recent upgrades, the site has become a one-stop shopping experience with air, car, and hotel booking functions. SWABIZ recently introduced more robust reporting tools aimed at putting corporate travel managers in control of their organization’s travel programs.

Southwest Business: New Name, Same Heart
Southwest Business is designed around taking the work out of work travel by making it easier to do business with Southwest Airlines. Throughout the past two years, Southwest has been laying a foundation for this announcement with continual growth within the organization. Southwest Business has added more Account Managers across the United States, a new Business-to-Business Partner Desk (available to qualified accounts), and a new look-and-feel to its SWABIZ® booking tool to highlight the carrier’s emphasis on encouraging corporations to put their trust in business travel solutions offered by Southwest Business.