Category Archives: JetBlue Airways

JetBlue expands its lineup of free entertainment with launch of new onboard content partners

JetBlue Airways made this announcement:


JetBlue, the only major U.S. airline with free high speed Fly-Fi® and seatback screens at every seat, on every plane, is providing customers with even more inflight entertainment (IFE) options based on their feedback with the launch of its newest onboard offerings from SHOWTIME, Spotify, INSCAPE and PressReader. Starting this month, customers onboard the airline’s HD touchscreen-equipped aircraft (a) can enjoy access to full seasons of the hottest shows from SHOWTIME, chart-topping podcasts from Spotify, the day’s biggest headlines from PressReader, curated meditation and relaxation content from INSCAPE and much more.

JetBlue’s latest partnerships build on the airline’s ongoing efforts to provide a “multi-screen experience,” which allows customers to use a range of devices simultaneously, including HD seatback entertainment, just as they would in their living room. JetBlue’s newest IFE partners will complement the airline’s already-free 100+ channels of DIRECTV®, hundreds of free movies and up to nearly 60 full seasons of your favorite shows, and individual in-seat USB/power outlets that are available on its Airbus A320, A321 and A321neo aircraft. JetBlue’s free high speed Fly-Fi – powered by Viasat – is capable of streaming video and is available across the fleet, with expanded coverage being introduced on A320 and A321neo aircraft that will keep customers connected even overwater or in international BlueCities.

New offerings include:

  • SHOWTIME: Customers can binge-watch full seasons of select SHOWTIME hit series on their individual HD seatback screens. JetBlue customers connected to Fly-Fi can also take advantage of a special 30-day free trial offer to the SHOWTIME streaming service and enjoy unlimited, commercial-free access to the entire SHOWTIME library – every original series, movie, documentary and more – all on their personal devices.
  • Spotify: JetBlue’s newest collaboration with Spotify, the airline’s exclusive podcast partner, will bring podcasts from Anchor, Gimlet, Parcast and Spotify Studios to seatback screens. Titles include Business of HYPE, Conspiracy Theories, Dope Labs, Heavyweight, The Horror of Dolores Roach, and Superwomen with Rebecca Minkoff.
  • INSCAPE: As JetBlue’s new meditation partner, INSCAPE will keep travelers relaxed at 35,000 feet with 20 curated inflight meditation sessions available on seatback screens, with topics ranging from “Flying without Fear” and “Jet Lag Relief,” to “Inflight Mindfulness,” as well as breathing exercises and sleepscapes. Customers can continue their practice with INSCAPE by downloading the app to their personal device or by visiting their flagship studio in JetBlue’s hometown of New York City.
  • PressReader: With the addition of PressReader, the largest all-you-can-read platform of newspapers and magazines, JetBlue customers can now enjoy unlimited access to thousands of local and national news publications and magazines, such as the Los Angeles Times, Rolling Stone, Newsweek and Vanity Fair, among others via the PressReader app. Travelers flying with JetBlue can register for 24 hours of free, unlimited access once connected to the airline’s high-speed broadband Fly-Fi (b). PressReader also offers an exclusive discount on a monthly subscription after the free access experience – $9.99 for 15 publications.

Additionally, JetBlue has rolled out fresh content on JetBlue TV, the first and only airline-owned seatback channel. Curating relevant, snackable videos across a variety of verticals, the airline has refreshed its line-up to include new, short and mid-form digital content to suit the tastes and interests of all travelers. New content partners include:

  • Food52 (Food): Big Little Recipes, Hit the Road, Snack and More Ketchup, Please
  • Houzz (Lifestyle/Design): A behind-the-scenes look at incredible home renovations in destinations throughout the JetBlue network
  • The Nantucket Project(Business): A thought leadership series highlighting notable figures with impactful ideas
  • PureWow (Entertainment): It’s Wine O’Clock, Hack My Travel and Vacation Confessions
  • Thrillist (Travel): What to Know Before You Go, Gatekeepers
  • Well + Good (Health): Inflight Fit, You Versus Food and What the Wellness

Since its inception, JetBlue has revolutionized the air travel experience and continues to offer industry-leading comfort from takeoff to touchdown with The Most Legroom in Coach® (c) and award-winning customer service to match. The airline continues to invest in the customer experience through the restyling of its Airbus A320 aircraft and the introduction of its first Airbus A321neo aircraft, which officially entered service in September.

JetBlue recently announced future orders for the Airbus A321LR, A321XLR and A220-300 aircraft. Those aircraft will usher in the next chapter of the JetBlue story with a reduced carbon footprint, a best-in-class customer experience from award-winning crewmembers and the promise to broaden the customer-focused airline’s reach within the Americas and into Europe in the years ahead.

JetBlue aircraft photo gallery:

JetBlue to drop Mexico City in January

JetBlue Airways is dropping all service to Mexico City as of January 9, 2020.

The airline serves MEX from Boston, Fort Lauderdale/Hollywood, New York and Orlando.

JetBlue Airways aircraft photo gallery:

JetBlue announces its third quarter financial results

JetBlue's 2019 "Bear Force One"

JetBlue Airways Corporation today reported its results for the third quarter 2019:


  • Reported diluted earnings per share of $0.63 in the third quarter of 2019 compared to a diluted earnings per share of $0.16 in the third quarter of 2018. Adjusted diluted earnings per share was $0.59(1) in the third quarter of 2019 versus $0.42(1) in the third quarter of 2018. Note A to this earnings release includes the GAAP to Non-GAAP reconciliation between reported and adjusted diluted earnings per share.
  • GAAP pre-tax income of $254 million in the third quarter of 2019, compared to a pre-tax income of $68 million in the third quarter of 2018. Excluding the one-time items, adjusted pre-tax income of $239 million(1), up 32% from an adjusted pre-tax income of $180 million(1) in the third quarter of 2018.
  • Pre-tax margin of 12.2%, up from a pre-tax margin of 3.4% in the third quarter of 2018. Adjusted pre-tax margin of 11.4%(1), a 2.4 percentage point increase year over year from an adjusted pre-tax margin of 9.0%(1), exclusive of the one-time items.

Highlights from the Third Quarter 2019

  • Third quarter 2019 revenue per available seat mile (RASM) declined (0.9)% year over year. This decline is slightly better than the mid-point of our updated guidance range of (2.0)% to 0.0%.
  • Operating expenses per available seat mile, excluding fuel (CASM ex-fuel)(1) increased 0.3%, better than the low end of our initial guidance range of 0.5% to 2.5%. This improvement is driven by the compounding benefits of the Structural Cost Program, and the favorable timing of expenses from the third into the fourth quarter of 2019.

Key Guidance for the Fourth Quarter and Full Year 2019:

  • Capacity is expected to increase between 4.5% and 6.5% year over year in the fourth quarter 2019. For the full year 2019, JetBlue expects capacity to increase between 6.0% and 7.0%.
  • RASM growth is expected to range between (3.5)% and (0.5)% for the fourth quarter 2019 compared to the same period in 2018.
  • CASM ex-fuel is expected to range between (1.0)% and 1.0% for the fourth quarter of 2019. For the full year 2019, JetBlue expects year over year CASM ex-fuel growth between 0.5% and 1.0%.

Executing our Plan to Reach our EPS Commitments

“I want to thank all the teams at JetBlue for executing our plan to create long-term value for our customers and owners. We are gaining traction on all of the strategic ‘Building Blocks’ we laid out in our last Investor Day. We are just beginning to see the benefits of our revenue, cost, fleet and capital allocation efforts, with additional opportunities ahead of us. Despite some near-term pressures on revenue in our international markets and NEO delays, we believe we are on track to deliver on our goal of $2.50 to 3.00 dollars EPS in 2020,” said Robin Hayes, JetBlue’s Chief Executive Officer.

“I’m particularly pleased with the progress we are making to improve our unit costs as we deliver on our commitments. In the third quarter, we beat the low end of our CASM ex-Fuel guidance, despite over a half point of capacity lost due to Hurricane Dorian. Our improved completion factor more than offset any storm impact.”

“In our commercial building blocks, we believe that our plan to strengthen our unit revenues into 2020 can return us to positive RASM growth. Our efforts into 2020 include a second year of network reallocation and ancillary initiatives, innovations from JetBlue Travel Products, our ongoing work in Loyalty, as well as the contribution from Fare Options 2.0 launching this quarter.”

Revenue Performance and Outlook

“During the third quarter our capacity grew 4.8 percent, near the high end of our guidance range of 3 to 5 percent. Higher capacity growth was the result of solid improvement in our completion factor. Our operational initiatives more than offset the impact of hurricane Dorian and runway construction in Fort Lauderdale and JFK,” said Joanna Geraghty, JetBlue’s President and Chief Operating Officer.

“Our Latin and Caribbean franchise was impacted by disruption in multiple markets. We saw challenges begin earlier this year, but ramped significantly through the summer. We’ve taken quick action and are redeploying capacity to manage demand in the impacted markets.

For the fourth quarter, we expect RASM to decline between (3.5) and (0.5) percent year over year. We anticipate steady demand in the domestic market, led by transcon and business travel, and see a broadly decelerating domestic yield environment for JetBlue and the industry. In our international markets, we expect capacity and demand challenges to continue into the fourth quarter. We expect ongoing capacity adjustments, combined with demand recovery, to further improve our international RASM trends into next year.”

Cost Performance, Outlook and Balance Sheet

“During the third quarter, CASM ex‐fuel increased 0.3 percent year over year, beating the low end of our guidance range of 0.5 to 2.5 percent. CASM ex-fuel growth was driven by ongoing Structural Cost Program benefits, but also benefited by a half point of timing as expenses shift to the fourth quarter,” said Steve Priest, JetBlue’s EVP Chief Financial Officer.

“I’m thrilled with the progress we are making on better controlling our cost growth. We entered the fourth quarter ahead of plan for the year, and are well on pace to beat the mid-point of our original full year 2019 cost guidance of 1.0 percent. We now estimate our CASM ex-Fuel guide for 2019 should range between 0.5 and 1.0 percent.

I’m proud of the efforts of our team to overcome lower scheduled capacity growth, manage through runway construction in Fort Lauderdale and JFK, and manage the impact of NEO delays and hurricane Dorian. This is the result of relentless execution of our Structural Cost Program, and an outstanding focus on costs by the entire JetBlue team.”

Capital Allocation and Liquidity

JetBlue ended the quarter with approximately $994 million in unrestricted cash, cash equivalents, and short term investments, or 12.4% of trailing twelve month revenue. JetBlue repaid $76 million in regularly scheduled debt and capital lease obligations for the third quarter.

Fuel Expense and Hedging

The realized fuel price in the quarter was $2.06 per gallon, an 11% decline versus third quarter 2018 realized fuel price of $2.32.

JetBlue has entered into forward fuel derivative contracts to hedge its fuel consumption for the fourth quarter of 2019. Based on the forward curve as of October 11th, JetBlue expects an average all-in price per gallon of fuel of $2.07 in the fourth quarter of 2019.


(1) Note A provides a reconciliation of non-GAAP financial measures used in this release and provides the reasons management uses those measures.

Top Copyright Photo: JetBlue Airways Airbus A320-232 N632JB (msn 2647) (Boston Bruins) LGB (Michael B. Ing). Image: 947651.

JetBlue Airways aircraft slide show:

Norwegian and JetBlue announce intent for partnership

Norwegian and JetBlue have signed a Letter of Intent (LOI) for an interline agreement.

The partnership will allow customers to combine low fares in a convenient single booking for connecting flights between Europe and the Americas. Customers will have the possibility to book connecting flights on both airlines’ websites by combining the best of the complementary and expansive networks. The partnership is planned to launch in early Summer 2020 and bookable in early 2020.

The partnership will connect more than 60 U.S. and nearly 40 Caribbean and Latin American cities to Norwegian’s network via New York-JFK, Boston and Fort Lauderdale airports. Norwegian currently offers more than 20 nonstop routes to Europe from these three airports. Customers will also be able to check in their luggage to their final destination.

Flights will be bookable during the first half of 2020 through both airlines’ websites and travel agents using the GDS booking system.

Norwegian offers close to 50 nonstop transatlantic routes from the United States and more than 550 routes overall with access to most European destinations via connections within Norwegian’s network at any time of the year.

Photo: Norwegian.

JetBlue inaugurates its first Airbus A321neo revenue flight

"David Neeleman", 1st A321neo, in new "Balloons" tailfin

JetBlue Airways today announced its newest aircraft, the Airbus A321neo, has officially entered scheduled service marking the start of a new and exciting future for the customer-favorite airline’s modern fleet. Featuring increased fuel efficiency, an extended range and the very best in customer comfort, the aircraft will benefit the airline’s customers, crewmembers and investors.

The new aircraft officially entered scheduled service today as flight #1 from New York’s John F. Kennedy International Airport (JFK) to Fort Lauderdale-Hollywood International Airport (FLL), which commemorated JetBlue’s first revenue route nearly 20 years ago when the airline first took to the skies.

At a very special gate-side event at JFK’s Terminal 5, JetBlue’s current CEO Robin Hayes and President and Chief Operating Officer Joanna Geraghty were joined by JetBlue founder David Neeleman. When Neeleman and Dave Barger brought together a group of aviation veterans more than 20 years ago to create JetBlue, Neeleman’s vision of creating a low-cost airline that would bring humanity back to air travel was an instant sensation that shook up the industry. In the years since, JetBlue has grown into one of the most recognized and awarded airline brands in the world. As the airline approaches 20 years of service in 2020, JetBlue invited Neeleman to collaborate with the airline’s design team for the new aircraft’s eye-catching and vibrant tail pattern, dubbed “balloons,” which includes five different colored balloons, representing the five values (Safety, Caring, Integrity, Passion and Fun) which were selected by Neeleman and JetBlue’s founders long before JetBlue even had a name. To celebrate Neeleman’s legacy, JetBlue’s first A321neo – tail number N2002JB – is named in his honor.

JetBlue’s A321neo aircraft features state-of-the-art interiors designed to lighten and brighten customers’ journey and facilitate seamless living – the idea that you don’t have to stop living your life just because you’re in the air. All of these features were borne out of feedback received from crewmembers and customers on how to make JetBlue’s inflight experience even better. Some of the amazing new features available on the aircraft include:

  • New Welcome Area: The NEO features a completely redesigned welcome area outfitted with residential finishes, full-height edge-lit partitions, and custom flooring designed to create a striking first impression.
  • Enhanced Boarding Experience: Sky blue mood lighting and uplifting boarding music will create a laid-back and fun ambiance as Customers make their way onto the aircraft.
  • Brand New Seats: JetBlue’s stylish new seats were designed to maximize comfort with enhanced memory foam cushions, adjustable headrests and more living space. They’re also the widest seats on the market and offer the most legroom in coach (a).
  • Redesigned Seatback Pockets: With feedback from customers and crewmembers, JetBlue reinvented the seatback pocket with an elastic “gadget panel” stowage, mesh pockets for water bottles or personal devices and a larger pocket for laptops
  • Easy to Reach Power: With a USB port in each seatback monitor and repositioned AC power ports located in front of each seat, travelers can relax knowing they will arrive with a full charge across all devices.
  • All New: The Pantry®: JetBlue’s take on an inflight snack bar has been completely reinvented and will serve as an onboard gathering place for customers to stretch their legs and grab a free refreshment or some extra snacks throughout the flight.
  • Cutting-Edge HD Seatback Screens: With 100+ channels of DIRECTV®, hundreds of movies, full seasons of binge-worthy TV shows, and custom seatback games, JetBlue customers will never be bored. Plus, travelers can follow their flight on a new 3D moving map and pair a personal device with the seatbacks to use as a remote.
  • Expanded Fly-Fi® Coverage: JetBlue is the only airline to offer free high speed Wi-Fi at every seat, on every plane. Equipped with Viasat-2, the A321neo will offer expanded coverage on more than 99% of JetBlue’s route network, including over water and international cities (b).

The A321neo – the newest aircraft to join JetBlue’s growing fleet of more than 250 aircraft – boasts a 20% increase in fuel efficiency which supports an extended range of some 500 nautical miles over the A321. While the A321neo will operate throughout JetBlue’s existing network, the longer-range flying capabilities of the aircraft open up a host of new markets which the airline’s existing fleet could not serve with nonstop flights, including new service from New York JFK to Guayaquil, Ecuador beginning this December 5, and to Georgetown, Guyana, beginning April 2, 2020.

Additionally, each JetBlue Airbus A321neo will be powered by two Pratt & Whitney GTF engines, which produce a smaller noise footprint and offer lower operating costs compared with today’s engines.

JetBlue has 85 A321neo aircraft on order including 13 A321LR (Long Range) aircraft for service to London from New York and Boston beginning in 2021, as well as 13 A321XLR (Xtra Long Range) aircraft which the airline intends to use to serve a variety of European cities.

Top Copyright Photo: JetBlue Airways Airbus A321-271NX WL N2002J (msn 8823) LGB (Michael Carter). Image: 947430.

JetBlue Airways aircraft photo gallery:



JetBlue to fly to Georgetown, Guyana

JetBlue Airways today announced it is again expanding its large Latin America and Caribbean network with new nonstop service between New York’s John F. Kennedy International Airport (JFK) and Georgetown, Guyana’s Cheddi Jagan International Airport (GEO). Flights will operate daily on JetBlue’s new A321neo aircraft beginning April 2, 2020 with seats available for purchase in the U.S.starting today.

Routes from JFK:

Guyana becomes the fourth country in South America JetBlue serves and grows the airline’s presence in Latin America and Caribbean where it is a leading carrier serving nearly 40 destinations. The new nonstop flight between New York City and Georgetown will be made possible by the A321neo’s extended range and fuel efficiency.

Schedule between New York (JFK) and Georgetown (GEO)

Beginning April 2, 2020

JFK – GEO Flight #1965

GEO – JFK Flight #1966

11:55 p.m. – 5:58 a.m. (+1)

7:20 a.m. – 1:09 p.m.

New Flying Opportunities with Comfort and Connectivity

The A321neo – the newest aircraft type to join JetBlue’s growing fleet of more than 250 aircraft – boasts a 20% increase in fuel efficiency which supports some 500 nautical miles of extended range. The longer-range flying capabilities of the A321neo open up a host of new markets which JetBlue’s existing fleet could not serve with nonstop flights, including recently announced service between New York-JFK and Guayaquil, Ecuador, launching this December. Additionally, each JetBlue Airbus A321neo will be powered by two Pratt & Whitney GTF engines, which produce a smaller noise footprint and lower operating costs when compared with today’s engines.

Inside the aircraft, JetBlue’s award-winning comfort and connectivity will be the focus of the onboard customer experience. The A321neo will feature the Collins Meridian seat – which is the widest seat available for the single aisle Airbus family of aircraft – with enhanced cushion comfort, adjustable headrests, power connections at every seat and the most legroom in coach (b). Inflight entertainment will be powered by Thales AVANT and ViaSat-2 connectivity. With this system – featuring 10.1 inch, 1080P high definition screens, more than 100 channels of live television with DVR-like pause and rewind functionality, picture-in-picture function and more – JetBlue will offer customers expanded entertainment choices in nearly every region the airline flies (c). JetBlue is the only major U.S. airline with seatback entertainment screens at every seat on every aircraft.

JetBlue Airways aircraft photo gallery:

JetBlue announces launch of cargo service with Aeronex Cargo

JetBlue Airways has announced it will partner with Aeronex Cargo LLC to launch a new cargo offering. Aeronex Cargo, based in Miami, are specialists in delivering turnkey air cargo managed services to low-cost airlines and will focus on providing fast and reliable air cargo services to the registered freight forwarders as well as known shippers.

Cargo services will begin with a traditional air-to-air offering in Fort Lauderdale-Hollywood International Airport (FLL). This service will first be expanded with a drop-off point at Miami International Airport (MIA), one of the top five busiest cargo airports in America, where Aeronex Cargo will pick up and transport goods to Fort Lauderdale. By the end of this year, JetBlue and Aeronex Cargo expect to open additional cargo operations in John F. Kennedy International Airport (JFK), Los Angeles International Airport (LAX) and Boston Logan International Airport (BOS).

Over the next few years, JetBlue and Aeronex Cargo will evaluate opportunities to expand the cargo operation to nearly 30 cities across the airline’s network where there is high shipping demand.

JetBlue aircraft photo gallery: