Air New Zealand to Transform its Tasman and Pacific Island Services

Air New Zealand (Auckland) has announced an overhaul of its trans-Tasman and Pacific Island services beginning later this year to remain competitive.

The company has a market share of 2.1 million of these passengers and plans to maintain this share with aggressive actions. The airline carries more than half a million passengers to and from the Pacific Islands annually so a lot is at stake for the carrier.

The trans-Tasman and Pacific Island transformation will include:

  • Cutting the price of Air New Zealand’s lead-in fares.
  • Reducing the airport waiting time by an average of 45 minutes when new kiosks and a streamlined check-in process are introduced.
  • Introducing a new way in which airfares are sold to provide more choice than ever for customers.
  • Standardization of the Airbus A320 Tasman Pacific fleet to one class with 171 seat.

Christchurch, New Zealand, will be the first market to receive the new product offering, with fares on sale from April 29 for travel late-August, before it goes on sale network-wide in early September with travel rolling out from late-November.