Category Archives: Norwegian Air UK

Norwegian suspends flights with Boeing 737 MAX aircraft, following recommendations by European aviation authorities

Delivered on September 24, 2018

Norwegian has issued this statement:

Following the decision by the relevant aviation regulatory bodies to temporarily suspend operations of Boeing 737 MAX, Norwegian will not operate any flights with this aircraft type until further notice. We remain in close dialogue with the aviation authorities and Boeing, and follow their instructions and recommendations.

Norwegian has more than 110 Boeing 737–800 aircraft in its fleet, which are not affected by this temporary suspension.

We would like to apologize to customers who will be affected by temporary cancellations and delays, but the safety and security of our customers and colleagues will never be compromised, and once authorities advise to cease operations we will of course comply.

Tomas Hesthammer, Norwegian’s acting Chief Operating Officer said:: “In response to the temporary suspension of Being 737 MAX operations by multiple aviation authorities we have taken the decision to not operate flights using this aircraft type, until advised otherwise by the relevant aviation authorities. We would like to apologize to customers for any inconvenienced caused, however, safety will always remain our top priority.”

Norwegian has 18 Boeing 737 MAX 8 in its fleet today. The total order of these aircraft is 110.

Norwegian followed-up with the additional statement:

Following the decision by the relevant aviation regulatory bodies to temporarily suspend operations of Boeing 737 MAX, Norwegian will not operate any flights with this aircraft type until further notice.

All aircraft that are currently airborne will continue to destination or return to home base. We are now working on re-allocating our fleet options with other aircraft types, re-bookings to other flights and combining flights to minimise inconvenience caused for our passengers. We would like to apologise to customers who are affected, but the safety and security of our customers and colleagues will never be compromised. Affected passengers will be informed via SMS and our web pages.

Top Copyright Photo: Norwegian.com (Norwegian Air International) (Ireland) Boeing 737-8 MAX 8 EI-FYI (msn 42834) (Arthur Collins, American radio communications pioneer) LGW (Antony J. Best). Image: 943737.

Norwegian (Ireland) aircraft slide show:

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Norwegian announces seasonal service from New York to Athens and Chicago to Barcelona

Norwegian will introduce new nonstop service from New York to Athens and Chicago to Barcelona for the 2019 summer season.

Service from Chicago’s O’Hare International Airport to Barcelona-El Prat Airport begins June 7, 2019; and service from John F. Kennedy International Airport to Athens International Airport begins July 2, 2019. Both new routes will be summer seasonal until October 26, 2019.

 

These new routes will be operated by Boeing 787 Dreamliners.

Norwegian presents 2018 full year results and the strategy for returning to profitability

Norwegian.com (Norwegian Air UK) Boeing 787-9 Dreamliner G-CKWC (msn 38893) (Robert Burns, Scottish Poet) JFK (Fred Freketic). Image: 945600.

Norwegian Air Shuttle today released this statement:

Norwegian today reported its full year and fourth quarter 2018 results, figures strongly affected by engine issues, fuel hedge losses and tough competition in a period of strong growth. The net loss was NOK 1.454 million ($169.3 million) in 2018, while the company’s unit costs, excluding fuel, have decreased by 12 percent during the same period.

The key priority going forward is returning to profitability through a series of measures, including an extensive cost reduction program, an optimized route portfolio and sale of aircraft. The company is also strengthening its balance sheet through a fully underwritten rights issue of NOK 3 billion in order to increase its financial position.

The company was hit by several unforeseen challenges during 2018. Continued tough competition and high jet fuel prices affected the results, in addition to significant costs related to Rolls Royce engine issues on the Dreamliners. Norwegian was forced to wetlease aircraft to avoid delays and cancellations on intercontinental flights. Norwegian has now reached an agreement with the engine manufacturer, which will have a positive effect in 2019. The Dreamliner operation is now running smoothly, and we don’t foresee that engine issues will affect our service going forward. Going into 2019, Norwegian’s growth and investments will decrease considerably, and a series of initiatives have been undertaken to return to profitability this year.

The company’s total revenue was more than NOK 40 billion, an increase of 30 percent compared to 2017. A total of 25 brand new aircraft entered the fleet, contributing to a production growth (ASK) of 37 percent. The load factor was 85.8 percent and more than 37 million passengers chose to travel with Norwegian, an increase of 13 percent compared to the previous year.

Fourth quarter results

For the fourth quarter, the total revenue was NOK 9.7 billion, an increase of 23 percent from the same period last year, primarily driven by international growth as well as increased traffic in the Nordics. More than nine million passengers flew with Norwegian this quarter, a growth of 12 percent. The load factor was 80.9 percent. The company incurred losses of NOK 1.8 billion on its current hedge positions in Q4. Some of the loss has since reversed due to the latest increase in the jet fuel price.The company’s unit costs, excluding fuel, decreased by 14 percent compared to the fourth quarter in 2017.

“We have taken a series of initiatives to improve profitability by reducing cost and increasing revenue going forward. We have optimised our base and route structure to streamline the operation as well as divested aircraft, postponed aircraft deliveries and not least started an internal cost reduction program, which will boost our financials and bring us back to profitability,” said CEO of Norwegian Bjørn Kjos.

“Going into 2019, we will enter a period of slower growth and fewer investments, while constantly looking for new and smarter ways to improve our efficiency and offer new products and services to attract new customers,” Kjos added.

Norwegian in the UK and Ireland:

  • Norwegian carries almost 6 million UK passengers each year from London Gatwick, Edinburgh and Manchester Airports to 30 destinations worldwide
  • Norwegian is the third largest airline at London Gatwick, with 4.6 million yearly passengers, and with more than 1,000 UK-based pilots and cabin crew
  • In 2014, Norwegian introduced the UK’s first low-cost, long haul flights to the U.S. – the airline now flies to 12 U.S destinations, Buenos Aires and Rio de Janeiro from London Gatwick
  • In 2017, Norwegian also launched affordable transatlantic flights from Edinburgh, Belfast, Dublin, Cork and Shannon to the US East Coast, using the brand new Boeing 737 MAX aircraft
  • Norwegian is the only airline to offer free inflight WiFi on UK flights to more than 30 European destinations
  • The airline has one of the youngest aircraft fleets in the world with an average age of 3.7 years, including next-generation Boeing 787 Dreamliner, Boeing 737 MAX and Boeing 737-800s
  • Norwegian has been voted ‘Europe’s best low-cost carrier’ by passengers for six consecutive years at SkyTrax World Airline Awards from 2013-2018, along with being awarded the ‘World’s best low-cost long-haul airline’ in 2015, 2016, 2017 and 2018
  • Norwegian Reward is the airline’s free to join award-winning loyalty program offering members CashPoints and Rewards that reduce the cost of Norwegian flights

Top Copyright Photo (all others by the airline): Norwegian.com (Norwegian Air UK) Boeing 787-9 Dreamliner G-CKWC (msn 38893) (Robert Burns, Scottish Poet) JFK (Fred Freketic). Image: 945600.

Norwegian UK aircraft slide show:

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Norwegian sells two Airbus A320neo aircraft, launches an upgraded WiFi service on European flights

"Aksel Sandemose, Norwegian author"

Norwegian has made this announcement:

Arctic Aviation Assets, a subsidiary of Norwegian Air Shuttle ASA, has signed an agreement for sale of two Airbus 320neo aircraft.

The aircraft are currently leased out and thus not operated by the Company. Delivery will take place during February 2019. The transaction is expected to increase the Company’s liquidity by $26 million after repayment of debt and have a positive equity effect. Sale proceeds will be used to repay debt and to increase the Company’s liquidity.

The sale is in line with the Company’s strategy of capitalizing on the scale built up over the last few years and the changed focus from growth to profitability. This announcement is an extension of the information provided in the stock exchange announcement “Norwegian strengthens its balance sheet through a fully underwritten rights issue of NOK 3 billion” on 29 January, where sale of aircraft was highlighted as a measure to reduce capital expenditures, in addition to postponement of aircraft deliveries.

In other news, Norwegian is continuing to enhance the passenger experience by commencing the rollout of new and improved inflight WiFi connectivity onboard the airline’s Boeing 737-800 fleet.

Norwegian, named Europe’s Best Low-Cost Airline by SkyTrax, was the first airline to offer passengers free in-flight WiFi on all European flights in 2011. The airline became the first to introduce live television over the skies of Europe in 2015 and in 2018 it took delivery of its first Boeing 787-9 Dreamliner equipped with inflight WiFi. Norwegian became the first low-cost airline to offer customers free WiFi for the full duration of intercontinental flights.

Today, Norwegian has launched an upgraded WiFi experience on its Boeing 737-800 aircraft as part of improving the customer experience. Norwegian operates Boeing 737-800 aircraft on intra-European routes, routes connecting Europe with North Africa, Middle East and on flights between the USA and French Caribbean.

Norwegian will gradually roll out the new Premium WiFi service across its Boeing 737-800 fleet and expects to complete the rollout in mid-February 2019.

Three Wi-Fi packages available

Customers travelling on a Boeing 737-800 aircraft with the new Premium Wi-Fi service available will have a selection of three packages – SURF, the free option and two paid options, SOCIAL+SURF and STREAM+SURF, both offering faster speeds.

  • SURF – Available for free, delivers web browsing, email and text-based messaging
  • SOCIAL+SURF – Provides faster web browsing, access to email and all social media. Available for €5 per device. (Pricing may be subject to change.)
  • STREAM+SURF – Offers faster web browsing, email access and social media in addition to the ability to stream TV shows, movies and music content on services such as Netflix, YouTube and Spotify among others. Available for €12 per device. (Pricing may be subject to change.)

Norwegian recently started introducing WiFi to its Boeing 787-9 Dreamliner and Boeing 737 MAX fleet. Here, customers have two choices – Basic free Wi-Fi for the full duration of long-haul flights and a premium high-speed option, fast enough to stream television shows and movies.

Norwegian expects to have the rollout of WiFi completed on 50 percent of its Boeing 787-9 Dreamliner aircraft by 2020.

Norwegian operates a young fleet of more than 160 aircraft with an average age of 3.7 years.

Top Copyright Photo (all others by the airline): Norwegian Air Shuttle (Norwegian.com) Boeing 737-8JP WL LN-DYP (msn 39047) (Aksel Sandemose, Norwegian author) ARN (Stefan Sjogren). Image: 945580.

Norwegian aircraft slide show:

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Norwegian to offer free WiFi on Boeing 787-9 and 737-8 MAX 8 fleet

Norwegian is upgrading the passenger experience with the introduction of inflight WiFi on its growing long-haul fleet of aircraft. As the first low-cost carrier to introduce free WiFi on intercontinental flights, Norwegian customers will be able to stay connected with the rollout of basic and premium high-speed WiFi connectivity on the carrier’s Boeing 787-9 Dreamliner and 737 MAX aircraft.

The first WiFi connected Norwegian Boeing 787-9 Dreamliner aircraft was delivered on December 18, 2018 (reg: G-CKWP) and features American author Mark Twain on its tailfin. The new aircraft has entered service, which marks the first time Norwegian passengers can experience free inflight WiFi for the full duration of long-haul flights.

Video:

Norwegian became the first carrier to offer free WiFi on all European routes in 2011 and the first European airline to successfully offer live television in the skies in 2015. Since 2013, Norwegian has rapidly grown to become a leading long-haul airline offering more than 60 long-haul routes between Europe, the United States, South America and Asia serviced by modern, state-of-the-art, fuel-efficient aircraft.

Norwegian Air’s US route map for the summer of 2019:

More than 50 percent of Norwegian’s 787-9 Dreamliner fleet is expected to offer in-flight connectivity by 2020. The rollout of WiFi on the airline’s Boeing 737 MAX aircraft will commence from mid-January 2019.

“We’re continuously improving the inflight customer experience and we’re delighted to be the first airline offering free WiFi for the full duration of long-haul flights. Millions of Norwegian customers have already enjoyed free WiFi over the skies of Europe and now long-haul passengers can continue to rely on free and high-speed internet connectivity that will enhance and personalize their journeys. From being the first European airline to launch free WiFi on all short-haul flights followed by free live television, Norwegian’s rollout of high-quality inflight broadband services will offer business and leisure travelers even greater value at affordable fares,” said Vice President Business Development Boris Bubresko, Norwegian.

Passengers will enjoy fast speed internet using the wireless inflight connectivity platform, CabinConnect™ by Collins Aerospace. Passengers will have highly secured access to content through CabinConnect including their favorite shows, inflight map and voice and messaging services through their devices.

CabinConnect uses the Inmarsat Global Aviation (GX) satellite network, specifically designed to offer passengers consistent, reliable high-speed global inflight connectivity. Inflight WiFi works via an antenna fitted to each aircraft fuselage that communicates with Inmarsat’s GX satellite network.

“We are collaborating with Norwegian to achieve their vision of optimizing their aircraft and enterprise operations to address both cabin and flight deck requirements, as well as adding new capabilities for the future,” said LeAnn Ridgeway, Vice President of Information Management Services at Collins Aerospace.

In 2019, five brand new Boeing 787-9 Dreamliners and 19 737 MAX aircraft will join Norwegian’s fleet. Norwegian currently operates 24 Boeing 787-9 Dreamliners as part of its overall Dreamliner fleet of 32 aircraft.

Two packages – Basic and Premium inflight WiFi

Norwegian economy and Premium customers on the Boeing 787-9 Dreamliner and 737 MAX will have the choice of two inflight WiFi packages:

Basic option

The Basic option is free and will allow customers to browse the web, stay-up-to-date on social media, send and receive emails and instant messages with friends, family and colleagues by using their personal mobile phones, tablets and laptops on board for the full length of the flight.

Premium option

Fast enough to stream music, movies and television shows on Netflix, YouTube and Hulu among others, Norwegian will offer passengers a Premium high-speed WiFi option.

Premium high-speed WiFi will be available at an introductory price of $14.95 USD for a three-hour package. Customers can select their preferred currency when choosing the WiFi package.

In the U.S., Norwegian continues to be the fastest growing foreign airline, and will operate from 17 airports and currently offers more than 50 nonstop routes to Europe, as well as four routes from the U.S. to Guadeloupe and Martinique in the French Caribbean, and three routes out of Canada.

Norwegian adds Miami and San Francisco; expands Boston routes

Norwegian Air Shuttle (Norwegian.com) (Norwegian Long Haul) Boeing 787-8 Dreamliner LN-LNE (msn 34796) (Roald Amundsen) LAX (Michael B. Ing). Image: 944579.

Norwegian will add two more European nonstop routes out of Boston’s Logan International Airport next summer, as well as move its existing London service from Fort Lauderdale-Hollywood International Airport to Miami International Airport and from Oakland International Airport to San Francisco International Airport.

Norwegian offers the most nonstop routes from both California and Florida to Europe, and these moves will strengthen the airline’s operations in both states.

The new service from Boston to Rome will commence on March 31, 2019, and operate four times per week.

The new Madrid service will launch on May 2, 2019, and operate three times per week.

Both new routes will be summer seasonal only. Norwegian currently operates nonstop flights from Boston to London and Paris.

Additionally, the airline will move two of its existing London nonstop routes starting March 31, 2019. Service to London currently operated from Fort Lauderdale/Hollywood will move to Miami and from Oakland to San Francisco. Miami to London will be a daily service, while San Francisco to London service will be five times weekly.

Norwegian is also increasing frequencies on some of its Madrid, Paris and Rome service from other U.S. gateways for the summer 2019 schedule:

  • Denver to Paris will increase to three weekly flights, up from twice weekly.
  • Fort Lauderdale/Hollywood to Paris will increase to three weekly flights, up from twice weekly.
  • Los Angeles to Paris will increase to daily service, up from six weekly.
  • Los Angeles to Madrid will increase to four weekly flights, up from three weekly.
  • Los Angeles to Rome will increase to four weekly flights, up from three weekly.
  • New York to Madrid will increase to daily service, up from four weekly.
  • Oakland to Rome will increase to three weekly flights, up from twice weekly.
  • Orlando to Paris will increase to twice weekly service, up from once weekly.

Norwegian will now operate from 17 airports in the United States, and offers more than 50 nonstop routes to Europe, as well as four routes from the U.S. to Guadeloupe and Martinique in the French Caribbean, and three routes out of Canada.

Top Copyright Photo: Norwegian Air Shuttle (Norwegian.com) (Norwegian Long Haul) Boeing 787-8 Dreamliner LN-LNE (msn 34796) (Roald Amundsen) LAX (Michael B. Ing). Image: 944579.

Norwegian aircraft slide show:

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Norwegian to increase number of transatlantic flights from Ireland by over 35% next summer

Dedicated to Maria Zambrano, delivered on May 16, 2018

Norwegian continues its growth in Ireland by announcing its new expanded 2019 summer schedule with 37% more weekly departures to the USA and Canada.

Norwegian currently operates flights from Dublin, Shannon and Cork airports to New York-Stewart International Airport and Providence TF Green Airport on the US East Coast. Flights are operated using brand new Boeing 737 MAX aircraft.

Norwegian’s increased 2019 summer schedule from Ireland has 40 weekly transatlantic departures and is now available to book for travel from March 31, 2019, as follows:

From Dublin

  • Hamilton-Toronto – The brand-new daily service to Canada commences on March 31, 2019 and will mark the first direct flight between Hamilton and Dublin. The new route provides passengers with greater choice and flexibility for travel to Toronto and nearby Niagara Falls. Fares from €189 one way.
  • Providence – Norwegian will increase flights to Providence, Rhode Island to a daily service next summer, up from five flights per week. One of America’s oldest cities, Providence provides good access to Boston and other ideal summer destinations in New England such as Nantucket and Martha’s Vineyard. Fares from €129 one way.
  • Stewart – Consumers will continue to benefit from twice-daily flights on Norwegian’s popular Dublin-New York-Stewart route following the introduction of a daily morning departure in April.

From Shannon

  • Stewart – Norwegian will increase its summer service to New York Stewart International Airport from three to five flights per week due to strong passenger demand. Fares from €129 one way.
  • Providence – Business travellers and holidaymakers will continue to benefit from four flights per week to the heart of New England next summer. Fares from €129 one way.

From Cork

  • Providence – Norwegian will continue its seasonal service to Providence with three flights per week. The airport’s only flights to the US will continue to offer Cork residents a direct transatlantic link during the busier summer season. Fares from €129 one way.

Norwegian also serves the European cities of Oslo, Stockholm, Copenhagen and Helsinki direct from the Irish capital with fares from €33.51 one way.

Copyright Photo (all others by Norwegian): Norwegian.com (Norwegian Air International) (Ireland) Boeing 737-8 MAX 8 EI-FYG (msn 42831) (Maria Zambrano, Spanish philosopher) PMI (Ton Jochems). Image: 942552.

Norwegian aircraft slide show: