Category Archives: Fiji Airways

Singapore Airlines and SilkAir to codeshare with Fiji Airways

Airline Color Scheme - Introduced 1989

Singapore Airlines, SilkAir and Fiji Airways have announced the signing of a codeshare agreement that will provide more convenient connections for customers travelling to Fiji from 10 destinations in Asia and Europe through the Singapore hub.

Under the agreement, Singapore Airlines and SilkAir customers can access Fiji Airways’ nonstop flights between Singapore and Nadi, including the airline’s third weekly seasonal service that was launched on April 4, 2018. Customers can also travel on codeshare flights between Nadi and three domestic destinations, including the Fijian capital Suva, Labasa, and Savusavu.

In turn, Fiji Airways customers will be able to access Singapore Airlines and SilkAir-operated flights to destinations in, China, Germany, Japan, South Korea, Thailand and the United Kingdom.

The codeshare flights are subject to regulatory approvals.

Top Copyright Photo: SilkAir Boeing 737-8SA WL 9V-MGN (msn 44230) BFI (Steve Bailey). Image: 929664.

SilkAir aircraft slide show:

Fiji Airways aircraft slide show:

Bottom Copyright Photo: Fiji Airways (2nd) Boeing 737-8X2 WL DQ-FJH (msn 29969) SYD (Keith Burton). Image: 926459.

Fiji Airways (2nd) Boeing 737-8X2 WL DQ-FJH (msn 29969) SYD (Keith Burton). Image: 926459.

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Fiji Airways Group announces a record profit for 2017

Fiji Airways Group has announced its highest ever profit before tax of F$95.8 million for the fiscal year that ended December 31, 2017, a 13.4% increase over the previous financial year. The Group (legally known as Air Pacific Limited) comprises of Fiji Airways, Fiji’s National Airline; its subsidiaries Fiji Link & Pacific Call Comm. Ltd; plus a 38.75% stake in the Sofitel Fiji Resort & Spa on Denarau Island. The announcement was made at the airline’s Head Office in Nadi by the Fijian Attorney General and Minister responsible for Civil Aviation, the Honourable Aiyaz Sayed-Khaiyum.

Results Highlights :

· Group revenue was F$929 million compared to F$825.3 million for the previous year ended 31st December 2016 (up by 12.5%)

· Group profit before tax was F$95.8 million compared to F$84.5 million for the previous year ended 31st December 2016

· The Group carried 1.6 million passengers compared to 1.4 million for the previous year ended 31st December 2016 (up by 14.3%)

· Profit-share for non-management staff and minimum bonus for management increased by 10% compared to the previous year.

Based on the PwC audited financial statements for 2017, the Group has announced the following profit-share and management-bonus arrangements:

· Eligible non-management staff of Fiji Airways and Fiji Link will each receive a profit-share payout of F$4,400*

· Eligible Fiji Airways and Fiji Link managers will each receive a management bonus of no less than $9,900*

This is in addition to quarterly bonuses of up to $1,200 per year that non-management staff of Fiji Airways and Fiji Link already stand to earn for achieving key objectives.

In 2017, 86% of the airline’s 1,384 staff completed Phase 1 of the UP! Your Service culture-building programme designed by world renowned service expert Ron Kaufman. This resulted in Fiji Airways reducing customer complaints by 66% while increasing compliments by 22% compared to the previous year; as Fiji Link increased compliments by 74%. 183 staff were recognised for ‘Stepping UP’ for customers or colleagues and were awarded Bronze Stars, while four staff were awarded the coveted Silver Star.

The airline achieved a number of other major milestones in 2017. These include:

· Concluding a landmark, highly beneficial deal for the acquisition of five brand new Boeing 737 MAX 8 aircraft to replace the aging Boeing 737 NG aircraft. The first and second B737 MAX 8 aircraft will be delivered in November and December 2018 respectively

· Opening of the Fiji Airways Premier Lounge, a world class Business Class Lounge at Nadi International Airport, which has been extremely popular with guests (having a 2018 Net Promoter Score of 86)

· Launching twice-weekly services to Adelaide, Australia, and increasing seasonal frequencies to Singapore and San Francisco (now an year-round service)

· Announcing, and commencing sale of, direct flights between Nadi and Tokyo-Narita beginning July 3 2018.

· Launching the revolutionary Resort Check-In product, allowing guests to check in for their flights from the Sofitel Resort and Spa on Denarau Island.

· Upgrading the Premier and Priority Check-in counters at Nadi International Airport, and progressively rolling out Kiosk Check-In at various airports

· Signing a number of codeshare agreements to increase the total number of destinations on the network to 106 by the end of 2017. New codeshare agreements were signed with Jet Airways, Hong Kong Airlines and Solomon Airlines while codeshare agreements with Qantas and Cathay Pacific were extended

· Completing the Hay Job Grading and Remuneration System as a Job Evaluation Exercise, resulting in 460 staff (65 % of those eligible for review) getting pay increases based on market rates

· Finalising the selection of two CAE Full Flight Simulators (for the Boeing 737 MAX 8 and Airbus A330 aircraft) for the Fiji Aviation Academy, and starting construction on the Academy site at Namaka, Nadi

· Embarking on an evaluation campaign to select a wide-body jet aircraft type to augment and/or replace existing Airbus A330 fleet

· Finalising a deal with Viking Air Ltd for three brand new DHC-6 Twin Otter aircraft and completing entry into service for all aircraft within eight months

· Launching the Bula Bid “Upgrade Now” system allowing customers to bid online for a Business Class upgrade, and prior seat selection

· Having Inflight Magazine ‘FijiTime’ being recognised by World Travel Awards as Australasia’s Leading Inflight Magazine and celebrating the recognition of Fiji Airways by APEX as a 4-Star Major Regional Airline

· Introducing a dedicated Premier Service Team to look after VIP Customers and Tabua Club Members travelling in Business Class

· Contributing to numerous environmental and conservation initiatives, including planting over 5,000 trees as part of the ‘Every Takeoff…One Tree’ initiative, and supporting Fiji’s Presidency of the COP 23 Forum.

· Announcing the largest corporate sponsorship in the history of Fijian sport with a major naming rights sponsorship of all Fiji Rugby representative teams.

 

* Subject to tax and superannuation deductions as required

Top Photo: Fiji Airways.

Fiji Airways aircraft slide show:

Bottom Copyright Photo: Fiji Airways (2nd) Boeing 737-86J WL DQ-FJM (msn 37754) NAN (Rob Finlayson). Image: 934635.

Named "Mamanuca Islands"

Fiji Airways Group announces a record F$95.8M profit for 2017

Named "Mamanuca Islands"

The Fiji Airways Group has announced its highest ever profit before tax of F$95.8 million for the fiscal year that ended December 31, 2017, a 13.4% increase over the previous financial year. The Group (legally known as Air Pacific Limited) comprises of Fiji Airways, Fiji’s National Airline; its subsidiaries Fiji Link and Pacific Call Comm. Ltd; plus a 38.75% stake in the Sofitel Fiji Resort & Spa on Denarau Island. The announcement was made at the airline’s Head Office in Nadi by the Fijian Attorney General and Minister responsible for Civil Aviation, the Honourable Aiyaz Sayed-Khaiyum.

Results Highlights:

  • Group revenue was F$929 million compared to F$825.3 million for the previous year ended December 31, 2016 (up by 12.5%)
  • Group profit before tax was F$95.8 million compared to F$84.5 million for the previous year ended December 31, 2016
  • The Group carried 1.6 million passengers compared to 1.4 million for the previous year ended December 31, 2016 (up by 14.3%)
  • Profit-share for non-management staff and minimum bonus for management increased by 10% compared to the previous year.

Mr. Andre Viljoen, Fiji Airways Managing Director and CEO, said: “To achieve a fourth year of successive record profits is a massive achievement by the entire team of the Fiji Airways Group. I couldn’t be more proud of the way the team surpassed all key metrics for revenue, passenger and network growth, efficiently navigating through a challenging operating period in which cost control was crucial. 2017 saw the achievement of numerous milestones for the Group. The team increased the size of the fleet, launched a new route, increased frequencies on key long-haul routes and opened a world class lounge at our home airport – Nadi.”

Copyright Photo: Fiji Airways (2nd) Boeing 737-86J WL DQ-FJM (msn 37754) NAN (Rob Finlayson). Image: 934634.

Fiji Airways aircraft slide show:

Fiji Airways and Alaska Airlines expand their partnership with a codeshare agreement

Fiji Airways (2nd) Airbus A330-243 DQ-FJV (msn 1465) AKL (Colin Hunter). Image: 923791.

Fiji Airways, Fiji’s National Airline, and Alaska Airlines have expanded their current partnership by signing a codeshare agreement on flights from San Francisco to two popular US cities. The codeshare agreement enables Fiji Airways to place its “FJ” code on Alaska Airlines’ flights from SFO to Seattle (SEA) and Portland (PDX), offering Fiji Airways guests seamless connections to these cities via San Francisco, and vice-versa for Alaska Airlines’ guests. The codeshare flights will be available for sale from March 5, 2018.

Both airlines have an existing frequent flyer partnership, where members of Alaska Airlines’ Mileage Plan program earn and redeem miles for travel on “FJ” flight numbers.

 

Fiji Airways operates directly from Nadi (Fiji) to San Francisco on Thursday and Sunday all year-round (with three flights a week in January, June, July, August and December). Fiji Airways also flies daily between Nadi and Los Angeles, and three times a week between Nadi and Honolulu. The airline now has 11 codeshare agreements with partner airlines around the world.

Copyright Photo: Fiji Airways (2nd) Airbus A330-243 DQ-FJV (msn 1465) AKL (Colin Hunter). Image: 923791.

Fiji Airways aircraft slide show:

Fiji Airways to fly to Tokyo (Narita)

Fiji's first Airbus A330-300, delivered December 23, 2015

Fiji Airways has announced on social media it will fly again to Tokyo (Narita) starting on July 3, 2018 with three weekly flights:

Bula Japan! From July 3, 2018, we’ll be flying direct 3 times a week to Narita in the Land of the Rising Sun.

The company, then as Air Pacific, last flew to Japan in 2009.

Top Copyright Photo: Fiji Airways (2nd) Airbus A330-343 DQ-FJW (msn 1692) LAX (Michael B. Ing). Image: 931630.

Fiji Link adds its first Viking Air DHC-6-400 Twin Otter

Fiji Link is acquiring three Viking Air DHC-6-400 Twin Otters. The new type will replace two older DHC-6-300 Twin Otters.

The Series 400 Twin Otters are scheduled for delivery between October 2017 and February 2018, and will be added to Fiji Airways’ existing fleet of three legacy Twin Otter aircraft based at Nadi International Airport. Fiji Airways has been operating Twin Otter aircraft for over ten years.

Fiji Link has taken delivery of the first DHC-6-400. The aircraft arrived in Fiji on October 30, 2017.

Photo: Fiji Airways.

Fiji Link:

Fiji Airways to purchase three new Viking Air DHC-6-400 Twin Otters for Fiji Link

Fiji Airways, Fiji’s National Airline, has announced plans to expand and upgrade Fiji Link’s Twin Otter fleet, allowing for increased frequencies to key domestic routes like Savusavu and Taveuni. The airline will purchase three brand new latest model DHC-6 Series 400 Twin Otters from manufacturer Viking Air Ltd, to replace two of its existing three Series 300 aircraft (below). This will increase the Twin Otter fleet to four aircraft.

Fiji Link de Havilland Canada DHC-6-300 Twin Otter DQ-PSE (msn 406) NAN (Rob Finlayson). Image: 934640.

Above Copyright Photo: Fiji Link de Havilland Canada DHC-6-300 Twin Otter DQ-PSE (msn 406) NAN (Rob Finlayson). Image: 934640.

Arriving in October 2017 and early 2018, the three new Twin Otter aircraft will have air-conditioned cabins for increased customer comfort. Their state of the art digital avionics systems and operating features will greatly enhance operational reliability and an easier transition for Fiji Link pilots to progress onto the ATR fleet. The impending fleet expansion has already initiated the recruitment and training of additional local pilots, resulting in more employment opportunities for Fijians.

 

The ever-versatile Twin Otter remains the aircraft of choice for Fiji Link’s domestic operations into smaller airports with short airstrips, and where airport and runway infrastructure is limited. It has the ability to land on most runway surfaces given its size, weight, and take-off and landing requirements. It has proven especially reliable in the Fijian domestic operating environment, with Fiji Link having over ten years of experience operating this aircraft type. Fiji Link also has the option to purchase a fourth brand new Series 400 Twin Otter aircraft. A decision on exercising this option will be made in 2018.

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