US Airways (Phoenix) yesterday (March 29) launched a new wireless Internet product, Gogo® Inflight Internet, on five of its Airbus A321 aircraft. Gogo, which is provided by Aircell, allows passengers to use their laptops or Wi-Fi enabled mobile devices to surf the Web, email friends and family, log into corporate Virtual Private Networks (VPN) and access online entertainment options.
By June 1, all 51 A321s in US Airways’ fleet will be Gogo-equipped. As Wi-Fi is installed on each aircraft between now and June, a Wi-Fi symbol on the outside of the plane at the boarding door will alert passengers that Gogo is available on their flight. The symbol will also appear throughout the cabin next to the seat and row number, and seatback cards will provide instructions on how to access the service. Beginning in late June, US Airways’ passengers will be able to determine if Wi-Fi is available on their flight when they book travel on usairways.com.
At 10,000 feet, US Airways’ flight attendants will make an announcement that passengers can enable their Wi-Fi devices. Passengers can connect to the service by turning on their laptop or mobile device, looking for and connecting to the ‘gogoginflight’ Wi-Fi signal, launching their Web browser, creating a profile and paying for their session with a major credit card.