Southwest Airlines (Dallas) has issued this statement:
Southwest Airlines is on a mission to hire an additional 650 Customer Service Representatives at call centers in Albuquerque, N.M.; Phoenix; and San Antonio. Southwest Airlines Customer Service Representatives provide the legendary Customer Service Southwest Airlines is known for while resolving Customer concerns, providing information, and assisting with reservations.
“A passion for helping people is a key to success in Southwest’s Customer Service Representative role,” said Julie Weber, Vice President People. “We are looking for hardworking, fun-loving, and caring people who will give their all to help connect our Customers to what’s important in their lives.”
Southwest is frequently recognized as a best place to work. Most recently: 21 consecutive years on FORTUNE’s list of World’s Most Admired Companies (#7 in 2015); ranked as the top airline employer and one of the top 20 best employers overall on Forbes’ list of America’s Best Employers; and named One of the Best Places to Work in 2015 by Glassdoor.
More than just a paycheck, a career at Southwest Airlines comes with several perks, from Southwest’s legendary Culture to travel privileges for Employees and their eligible dependents. Southwest offers an excellent benefits package, including a very generous dollar-for-dollar match in the 401(k) plan, subject to vesting requirements, as well as a ProfitSharing Plan, which, for 2014, contributed approximately five weeks of pay toward retirement accounts for eligible Employees.
Experience working in customer service is preferred. Interested applicants should apply now at Southwest.com/careers.
Copyright Photo: Tony Storck/AirlinersGallery.com. Boeing 737-790 N560WN (msn 30542) approaches the runway at Baltimore/Washington (BWI).