United Airlines and The Private Suite today announced a new relationship, offering the airline’s customers access to a newly built, private terminal at Los Angeles International Airport (LAX). Customers who purchase access will enjoy private and personalized check-in and baggage handling as well as private screening by Transportation Security Administration and U.S. Customs and Border Protection officers. United customers using the new terminal will be driven across the airfield in BMW 7-Series sedans directly to their aircraft. The United-branded lounge at the new terminal includes individual suites and restrooms and features a full bar and top-tier food service.
Access to The Private Suite will be included in certain business-class fares. United has negotiated a highly preferential rate for use of the exclusive service. The Private Suite experience will initially be available through select corporate travel booking desks and travel agents, and later available for purchase on united.com or through the United app as part of a premium-cabin ticket fare.
United customers flying to or from New York/Newark; Aspen, Colorado; Hawaii; London Heathrow; Los Cabos, Mexico; Melbourne and Sydney, Australia; Shanghai; Singapore; and Tokyo Narita who purchase this service will have access to the exclusive co-branded lounge at The Private Suite’s terminal on the LAX airfield. Customers arriving from overseas will be met at the aircraft and escorted to private customs and immigration processing. A Private Suite logistics team of eight people is assigned to each booking, ensuring a seamless airport experience without traffic, lines or wait time.
“We are excited to offer this new experience for our customers who are seeking additional efficiency, comfort, privacy and the ultimate service during their travels,” said Janet Lamkin, President, California, for United Airlines. “The partnership with The Private Suite affords our customers the opportunity to enjoy a one-of-a-kind experience that makes travel through LAX the best in class. As California’s global airline, our customers expect the best, and United is delivering on that promise.”
The Private Suite is owned and operated by Gavin de Becker & Associates, a world-renowned consulting and service firm that handles logistics and protection for many of the world’s most prominent people.
United at LAX
United’s hub at LAX is a key gateway, offering service to Latin America, Europe, Asia, Australia and the domestic U.S. network. From Los Angeles, United operates daily nonstop service to five Asia-Pacific destinations, including Melbourne, Tokyo Narita, Shanghai, Sydney and Singapore. At 8,700 miles, the flight between LAX and Singapore holds the record for any airline operating a flight to or from the U.S. The airline also operates nonstop service to London Heathrow, Vancouver, Canada, and five destinations in Mexico, as well as 138 daily flights to destinations across the U.S. Over the last two years, United has invested more than $570 million in its LAX hub.