Alitalia has officially announced the end of operations with this statement:
Alitalia under Extraordinary Administration from midnight August 24, will no longer sell tickets for flights from October 15, 2021.
At the same time, it will send a prompt and direct communication, via e-mail, to customers who have purchased flights departing from October 15. The note includes instructions for managing tickets. In order to ensure full consumer protection, it will be possible to replace the flight with another equivalent operated by Alitalia by October 14; otherwise full refund of the ticket will also be possible.
The communication campaign responds to the Company’s desire to manage the situation in a clear and transparent way, safeguarding consumers.