With a record number of passengers taking to the sky this Thanksgiving holiday, Alaska Airlines, Hawaiian Airlines and our regional air carrier, Horizon Air, provided the most dependable air service to guests on nearly 7,100 flights between Wednesday, Nov. 26 and Sunday, Nov. 30. This achievement reflects the dedication of our 35,000 employees in delivering outstanding care to our guests.
Collectively, our airlines led U.S. carriers in key performance metrics:
- A14 (82.3%) – the percentage of flights arriving within 14 minutes of their scheduled time;
- Completion rate (99.1%) – the proportion of scheduled flights completed without cancellation; and
- DOT on-time arrivals (80.5%) – the percentage of flights arriving within 14 minutes of their scheduled time, and taking into consideration cancellations, diversions, significant delays and cause of delays.
We appreciate our guests’ trust and confidence in our ability to provide reliable transportation during thebusy Thanksgiving holiday time. Our employees consistently deliver a premium, caring experience for our guests, and this Thanksgiving was no exception. I am grateful to those who dedicated their holiday to supporting our guests and maintaining an excellent travel experience.”
Jason Berry
Chief operating officerAlaska Airlines
