After announcing an investment of more than $800 million to strengthen its fleet and improve the customer experience, Avianca is launching its “More for Everyone” campaign, which introduces new features in comfort and connectivity.
More comfort:
Starting Jan. 15, 2026, the Business Class Américas experience will be available on 47 domestic routes in Ecuador, Colombia and Guatemala. The experience has also expanded significantly, now offered on more than 80 international routes, and will extend to 18 additional routes, completing coverage across the continent.
On the ground, the hospitality standard is also elevating with the new Insignia by Avianca Check-in service at El Dorado, exclusive to Lifemiles Diamond and Concierge members, as well as the renovation of the Diamond VIP Lounges for domestic flights and soon for international flights in Bogotá.
More connectivity:
The airline is moving forward with the progressive installation of onboard Wi-Fi through Avianca On Air, which is now available on 10 aircraft. Passengers currently have access to more than 300 movies, series and documentaries from HBO Max, Formula 1 TV and more.
Overall, Avianca closes a year in which it continued expanding its network to more than 155 routes connecting over 80 destinations in more than 25 countries across the Americas and Europe, with recent openings including Guayaquil–Miami, Bogotá–Belém and Bogotá–Monterrey. These additions contribute to a 13% increase in the connectivity the airline provides to the region.
With more than 27 million passengers transported on more than 195,000 flights during the first three quarters of the year, Avianca closed a year of solid, efficient operations, demonstrating consistency across its key performance and service indicators.
U.S. Operational Highlights:
The company also announced that between January and September 2025, it transported more than 3.7 million passengers to and from the United States, a 5.4% increase compared with the same period last year, when it carried 3.5 million customers.
In the same period, the airline recorded a 9.4% increase in the number of flights operated compared with 2024, for a total of 25,719 departures. This performance reflects Avianca’s key role in connectivity between the United States and the Americas.
Avianca also closed the third quarter of the year with more than 38 routes in operation and more than 360 frequencies serving U.S. travelers and the millions of tourists who visit the country.