Air Canada today announced the inauguration of Air Canada Cargo’s new cold chain handling facility at its Toronto Pearson International Airport cargo facility. The $16-million project was undertaken to expand and enhance Air Canada Cargo’s cold chain handling capabilities for shipments such as pharmaceuticals, fresh food and other perishables.

The upgraded facility will feature over 30,000 square feet of temperature-controlled areas and an expanded cooler to fully meet the requirements of cold chain shipments, such as pharmaceuticals, fresh food and other perishables. These enhancements are the first step in a multi-year investment plan for the facility and are part of several planned infrastructure investment projects for Air Canada Cargo.

To contribute to Air Canada’s long-term net zero emissions goal, the renovations included the installation of energy efficient equipment such as temperature controllers that will constantly monitor the conditions inside the facility and only regulate the temperature as needed, resulting in reduced energy consumption. As well, rapid roll-up doors have been installed to minimize the energy loss when the cooler is accessed to store or retrieve goods. LED lighting has been installed throughout the facility, further reducing energy consumption.

Air Canada today reported its fourth quarter and full year 2021 financial results.

• Fourth quarter 2021 operating revenues of $2.731 billion, 30 per cent higher than in the third quarter of 2021, and over three times fourth quarter 2020 operating revenues
• Fourth quarter 2021 operating loss of $503 million compared to an operating loss of $1.003 billion in the fourth quarter of 2020
• Fourth quarter 2021 EBITDA⁽¹⁾ (earnings before interest, taxes, depreciation, and amortization), excluding special items, of $22 million compared to negative EBITDA (excluding special items) of $728 million in the same quarter of 2020
• Full year 2021 operating revenues of $6.400 billion compared to 2020 operating revenues of $5.833 billion
• Record cargo revenues in 2021 of $1.495 billion compared to 2020 cargo revenues of $920 million
• Full year 2021 operating loss of $3.049 billion compared to an operating loss of $3.776 billion in 2020
• Full year 2021 negative EBITDA (excluding special items) of $1.464 billion compared to negative EBITDA (excluding special items) of $2.043 billion in 2020
• Unrestricted liquidity of $10.4 billion at December 31, 2021, practically unchanged from September 30, 2021, excluding funds that were available at September 30, 2021 under the financial package with the Government of Canada

“The unpredictable course of COVID-19 made 2021 extremely challenging for Air Canada and the global airline industry. But the sequential and year-over-year improvement in Air Canada’s fourth quarter results shows the underlying recovery remains intact despite the Omicron variant. Our progress rebuilding our airline is due to the hard work, resourcefulness, and commitment of our people. I warmly thank our employees for their dedication and professionalism, which have been unwavering through nearly two years of a global pandemic. I also thank our customers, including shippers, for their steadfast loyalty in continuing to choose Air Canada. As restrictions lift and more people return to flying with us, they will discover measures introduced for COVID safety have been adapted to smooth their journey. As we look at our renewed commitment to customer service excellence, we have more exciting initiatives to come,” said Michael Rousseau, President and Chief Executive Officer of Air Canada.

“Our quarterly EBITDA exceeded our expectations and turned positive for the first time in seven quarters, cash flow from operations remained positive and accelerated from the third quarter, and we ended the year with $10.4 billion in unrestricted liquidity, an increase of $2.3 billion, or about 29 per cent from the start of the year. We grew our capacity 26 per cent from the previous quarter, while continuing to successfully manage load factor and yields in the right direction. Prior to Omicron’s onset, ticket sales reached 65 per cent of pre-pandemic levels in October and November. These are all encouraging indicators.

“Moreover, robust advance ticket sales, which grew almost $400 million in the quarter, give us confidence that our customers will keep returning and that Omicron’s effect on our business is travel deferred, not cancelled. Our other lines of business thrived throughout the year, Air Canada Cargo’s record annual revenue of nearly $1.5 billion exceeded $1 billion for the first time, reaching $490 million in the fourth quarter of 2021, our transformed Aeroplan program reported strong billings, and Air Canada Vacations bookings sharply rebounded.

“There are other unmistakable signs of revival. We have been actively restoring our network, with 118 stations served at the end of 2021 up from 70 at its start, and the average number of daily flights rising to 665 in December 2021 from 245 in January 2021. We have been advancing ESG initiatives, including those related to the environment and diversity. And, most importantly, we have recalled over 10,000 colleagues, including 3,900 in the fourth quarter, and we have also begun hiring new employees. As we move into 2022, all expectations are that the recovery in air travel will continue, albeit unevenly. Nonetheless, we believe the regeneration of our business will gain momentum. To this end, we are working cooperatively with governments as they look to adapt their policies, based on science, and taking into account the significant health and safety measures Air Canada and the airline industry have implemented, to allow Canada to capture the economic benefits of the global recovery from the COVID-19 pandemic, many of which will be derived from increased trade and travel,” said Mr. Rousseau.

Fourth Quarter and Full Year 2021 Financial Results

• In the fourth quarter of 2021, Air Canada’s operating capacity, measured as Available Seat Miles (ASMs) increased 134 per cent from fourth quarter 2020 ASMs. When compared to the fourth quarter of 2019, it represented a decline of 47 percent, which is in line with the expectations discussed in Air Canada’s third quarter 2021 earnings release dated November 2, 2021
• Fourth quarter 2021 passenger revenues of $2.041 billion increased more than four times from the fourth quarter of 2020
• Fourth quarter 2021 total operating revenues of $2.731 billion increased $1.904 billion or more than three times from the fourth quarter of 2020
• Fourth quarter 2021 total operating expenses of $3.234 billion increased $1.404 billion or 77 per cent from the fourth quarter of 2020
• Fourth quarter 2021 net loss of $493 million or $1.38 per diluted share compared to a net loss of $1.161 billion or $3.91 per diluted share in the fourth quarter of 2020
• In 2021, Air Canada’s ASMs decreased 11 per cent from 2020. When compared to 2019, it represented a decline of 70 per cent
• 2021 passenger revenues of $4.498 billion increased $116 million or three per cent from 2020
• 2021 total operating revenues of $6.400 billion increased $567 million or 10 per cent compared to 2020
• 2021 total operating expenses of $9.449 billion decreased $160 million or two per cent from 2020
• 2021 net loss of $3.602 billion or $10.25 per diluted share compared to a net loss of $4.647 billion or $16.47 per diluted share in 2020
• Unrestricted liquidity of $10.4 billion at December 31, 2021

2021 Highlights

Since the onset of the pandemic, Air Canada has actively managed its ASM capacity to account for passenger demand, prevailing market trends, public health guidelines, travel restrictions, and other factors. In 2021, Air Canada decreased its ASM capacity by 11 per cent compared to 2020 (a reduction of about 70 per cent when compared to 2019).

Financing and Liquidity

On April 12, 2021, Air Canada entered into a series of debt and equity financing agreements with the Government of Canada (acting through Canada Enterprise Emergency Funding Corporation) which allowed Air Canada to access up to $5.879 billion in liquidity through the Large Employer Emergency Financing Facility (LEEFF) program.

In November 2021, Air Canada withdrew from Government of Canada financial support, having only accessed the facility solely dedicated to refunding customers’ non-refundable tickets. None of the $3.975 billion available under the secured revolving and the unsecured non-revolving credit facilities was ever drawn. Air Canada had the right to terminate these facilities at any time without penalty, which it did in November 2021.

Air Canada issued to the Government of Canada 14,576,564 warrants initially exercisable during a 10-year term for the purchase of an equal number of Air Canada shares at an exercise price of $27.2698 per share. Half of the warrants vested upon the implementation of the above secured and unsecured credit facilities, while the remaining half would have vested on a proportional basis to the amounts that Air Canada may have drawn under the now terminated unsecured credit facilities. The warrants were subject to a one-time call right in favour of Air Canada, pursuant to which Air Canada on certain conditions could repurchase for cancellation all outstanding warrants at a price per warrant equal to their fair market value. The vested warrants were exercisable by the holder either by paying the exercise price or by using a cashless exercise option. With the termination of the operating credit facilities, the unvested warrants were cancelled. In addition, Air Canada exercised its call right on the vested warrants repurchasing and cancelling the warrants in January 2022 at a price of $82 million which is equivalent to the carrying value of the vested warrants as at December 31, 2021.

In the third quarter of 2021, Air Canada completed a series of financing transactions generating gross proceeds of about $7.1 billion. These financing transactions provide substantial liquidity to Air Canada and extend debt maturities out until near the end of the decade.

Additional information relating to these transactions is available in Section 4 “2021 Highlights” of Air Canada’s 2021 Management’s Discussion and Analysis of Results of Operations and Financial Condition.

Navigating through the COVID-19 Pandemic

On June 21, 2021, the Government of Canada announced the initial phase to ease border measures. This announcement included removing the quarantine requirement for fully vaccinated travellers allowed to enter Canada as of July 5, 2021. In the third quarter of 2021, travel restrictions were further eased, including to allow fully vaccinated foreign nationals to enter Canada for non-essential travel, and the cessation of the obligation to quarantine at a government-approved hotel for all travellers. Certain restrictions remain in place for foreign nationals who do not meet the requirements to be considered fully vaccinated, for unvaccinated children under the age of five, and unvaccinated dependent adults.

Since November 30, 2021, the Government of Canada has required all travelers to be fully vaccinated to board a flight in Canada, with very limited exceptions.

In response to the Omicron variant, the Government of Canada added post-arrival testing requirements for fully vaccinated travelers from any country other than the U.S. Since December 2021, it has required such passengers to take a COVID-19 PCR test upon arrival and to quarantine in a suitable place until the receipt of a negative arrival test result. Travelers arriving from the U.S., who have not been in any other country in the previous 14 days, continue to be subject to a random selection process for COVID-19 testing upon arrival.

On February 15, 2022, the Government of Canada announced the beginning of a phased easing of travel restrictions. As part of the announcement, commencing February 28, 2022 (i) fully vaccinated travelers arriving to Canada may be randomly selected for arrival testing, but will no longer be required to quarantine pending their test result, (ii) children under 12 years old, traveling with fully vaccinated adults, will continue to be exempt from quarantine, and without any prescribed conditions limiting their activities, (iii) travelers will have the option to present a rapid antigen (rather than a PCR) test result when arriving to Canada, (iv) the Government will reduce its travel advisory to level 2 (from level 3) meaning it will no longer recommend that Canadians avoid travel for non-essential purposes, and (v) international passenger flights will be permitted to land at all remaining Canadian airports that are designated by the Canada Border Services Agency to receive international passenger flights.

Route Network and Schedule

Between January 31, 2021 and June 26, 2021, Air Canada suspended flights to Mexican and Caribbean destinations in response to COVID-19 concerns, particularly over the spring break period. The decision, designed to achieve an orderly reduction in service and minimize customer impact, was taken in collaboration with the Government of Canada following consultations.

On June 15, 2021, Air Canada announced its 2021 domestic summer schedule serving a total of 50 Canadian destinations from coast to coast. It included three new routes, the re-establishment of select regional routes, and wide-body aircraft featuring Air Canada Signature Class and Premium Economy Class on select transcontinental routes.

On June 18, 2021, Air Canada operated its first nonstop service between Montreal and Cairo, serving the large Egyptian community established in Montreal and throughout North America, and providing an additional gateway to Africa.

Following the Government of Canada’s announcement to ease travel restrictions for citizens and permanent residents of the U.S., on July 19, 2021, Air Canada announced its U.S. transborder summer schedule which included 55 routes and 34 destinations in the U.S., with up to 220 daily flights between Canada and the U.S.

In the third quarter of 2021, Air Canada announced a series of new routes, including new winter services departing from Québec City to Orlando and Fort Lauderdale, and the resumption of services to Punta Cana and Cancun, from Québec City, between Montreal and Toronto Island. Air Canada also announced the resumption of non-stop flights to and from Delhi, following the lifting of the Government of Canada restrictions on non-stop flights from India.

In September 2021, Air Canada Rouge resumed service between Toronto and Las Vegas, Orlando, and Regina, with other destinations introduced through the end of 2021, including Cancun and Tampa.

In October 2021, Air Canada announced additional updates to its schedule, including:

• Two new seasonal routes connecting Québec City with Vancouver and with Calgary. These routes are scheduled to begin in May 2022.
• Increase in service to several key South American destinations. Year-round service to São Paulo, Brazil from Montreal resumed in December 2021. Direct service from Montreal to Bogota, Colombia started in early December 2021. Flights from Toronto to Bogota increased to four per week since November 2021. Service between Toronto and Santiago, Chile resumed in January 2022. Air Canada now serves Buenos Aires, Argentina, with flights offered from both Toronto and Montreal via São Paulo.
• New seasonal service between Toronto and Santo Domingo in the Dominican Republic, which began in December 2021.
• Planned summer 2022 schedule for Europe, Africa, the Middle East and India. In addition to its established year-round services, Air Canada announced its return to key summer seasonal destinations such as Barcelona, Venice, Nice, Manchester, Edinburgh, and Reykjavik.
• Since October 2021, expansion of services to India with increased frequency to Delhi from Toronto, and a new year-round non-stop route to Delhi from Montreal.

People and Culture

In 2021, Air Canada was recognized by Mediacorp Canada Inc. as one of Canada’s Best Diversity Employers for the sixth consecutive year and one of “Montreal’s Top Employers” for the eighth consecutive year. Air Canada was ranked among the 50 Most Engaged Workplaces™ for the fifth consecutive year and was recognized as being one of the ‘Elite 8’ companies within the 2021 Achievers 50 Most Engaged Workplaces® Awards, which celebrates the top 50 employers that make engagement, alignment, and recognition central to the employee experience.

In October 2021, Air Canada was recognized for its people, products, and services at the 2021 Skytrax World Airline Awards with honors for: Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and Skytrax COVID-19 Airline Excellence award.

Customer Experience

In 2021, Air Canada was named the Best Airline in North America for the third straight year by readers of Global Traveler. The airline also won for Best Airline Cabin Cleanliness for the second consecutive year in the 18^th edition of the GT Tested Reader Survey of the magazine’s readership of frequent business and luxury travellers. Additionally, in its annual ratings for 2022, the Airline Passenger Experience Association (“APEX”) reaffirmed Air Canada as a Five-Star Global Airline in the APEX Official Airline Ratings, based on customer feedback. For the 2022 awards, nearly one million flights were evaluated by passengers across more than 600 airlines from around the world using a five-star scale.

Aeroplan

Building on the successful launch of the new Aeroplan program, in 2021, Air Canada announced several enhancements and updates to its loyalty program. These included:

• Extending Aeroplan Elite Status through the end of 2022 as well as enhancing other flexible policies.
• Launching partnerships with Starbucks, the Liquor Control Board of Ontario (LCBO), one of the world’s largest retailers of alcoholic beverages, Rocky Mountaineer, and with Uber Canada.
• Launching the new Chase Aeroplan® World Elite Mastercard® Credit Card providing U.S. cardmembers with the ability to earn Aeroplan points faster. Chase is the largest co-brand card issuer in the United States.
• Adding Aeroplan as a transfer option for Ultimate Rewards® points for eligible Chase cardmembers.

Fleet

In 2021, Air Canada elected to proceed with the purchase of an additional 12 Airbus A220-300 aircraft, six being delivered in 2024 and six in 2025. These 12 aircraft are those that Air Canada had previously determined it would no longer be purchasing under an amendment to the purchase agreement concluded with Airbus in November 2020. As of December 31, 2021, Air Canada had 27 Airbus A220-300 in its operating fleet.

In October 2021, Air Canada reached an agreement with Boeing to accelerate the delivery of four Boeing 737 MAX aircraft into the fourth quarter of 2021, for a total of seven deliveries in 2021. As of December 31, 2021, Air Canada had 31 Boeing 737 MAX 8 in its operating fleet with the remaining nine Boeing 737 MAX aircraft expected to be delivered in the first half of 2022.

In 2021, Air Canada announced it exercised options for the purchase of three Boeing 787-9 aircraft which are scheduled to be delivered in 2022 and in 2023.

Cargo

In 2021, Air Canada operated a total of 10,217 cargo-only flights, compared to 4,235 cargo-only flights in 2020.

In October 2021, Air Canada announced the start of a $16-million project to expand and enhance Air Canada Cargo’s cold chain handling capabilities for shipments such as pharmaceuticals, fresh food, and other perishables at its Toronto Pearson International Airport cargo facility. The project is part of Air Canada’s strategy to further develop its cargo division, which also includes the introduction of additional freighter aircraft, the launch of dedicated freighter routes and an expansion into the e-commerce delivery service.

In December 2021, Air Canada introduced its first Boeing 767 dedicated freighter to its operating fleet. Air Canada expects, by the end of 2022, to have three more Boeing 767 freighters in service.

Commitment to Sustainability

In March 2021, Air Canada released its new Climate Action Plan that includes ambitious climate targets to achieve its long-term goal of net-zero greenhouse (“GHG”) emissions throughout its global operations by 2050. To reach this, Air Canada has set the following absolute mid-term GHG net reduction targets:

• 20% GHG net reductions from its air operations by 2030 compared to its 2019 baseline
• 30% GHG net reductions from its ground operations by 2030 compared to its 2019 baseline

Air Canada has also committed to investing, by 2030, $50 million in sustainable aviation fuels (“SAF”), as well as in carbon reductions and removals.

In 2021, Air Canada engaged with the Edmonton International Airport (“EIA”) in a new partnership to reduce carbon emissions and advance a green and sustainable aviation sector. The EIA-Air Canada Sustainability Partnership aims to reduce the carbon impact of air travel with both organizations working together to test emerging green technologies at EIA’s Airport City Sustainability Campus, an ecosystem that EIA created to foster environmental innovation. The partnership reflects both organizations’ pledges to sustainability and reducing carbon emissions to a net-zero future.

In October 2021, Air Canada launched the new LEAVE LESS Travel Program, which offers its corporate customers effective options to offset or reduce GHG related to business travel and reduce their carbon footprint.

In November 2021, Air Canada and Carbon Engineering Ltd. (“CE”) announced a preliminary agreement to identify potential opportunities for CE’s proprietary Direct Air Capture technology, which captures carbon dioxide from the atmosphere, to advance aviation decarbonization. The two Canadian companies plan to explore potential cooperation activities in SAF, permanent carbon dioxide removal and innovation, including opportunities for Air Canada to purchase SAF utilizing CE’s technologies.

Consolidation of Air Canada Express flying with Jazz

On March 1, 2021, Air Canada announced an agreement to revise its capacity purchase agreement (“CPA”) with Jazz and consolidated all its regional flying with Jazz Aviation LP (“Jazz”). As a result of the CPA revisions and consolidation of regional flying, Air Canada expects to realize $400 million in cost reductions over the 15-year term of the agreement expiring in 2035 ($43 million per year until 2026 and $18 million per year thereafter.) In addition, the revised CPA lowered future contractual capital expenditures and leasing costs through a restructured CPA fleet, avoiding an estimated $193 million in future capital expenditures. The amended CPA was effective on a retroactive basis to January 1, 2021.

Termination of the Transat A.T. Inc. Arrangement Agreement

On April 2, 2021, Air Canada announced that the Arrangement Agreement for the proposed acquisition by Air Canada of Transat A.T. Inc. (“Transat”) was terminated, with Air Canada paying Transat a termination fee of $12.5 million, and Transat no longer being under any obligation to pay Air Canada any fee should Transat be involved in another acquisition or similar transaction in the future.

Outlook

Air Canada plans to increase its first quarter 2022 ASM capacity by 243 per cent from the same quarter in 2021. When compared to the same period in 2019, first quarter ASM capacity is expected to decrease by about 44 per cent.

Air Canada will continue to adjust capacity and take other measures as required, including so as to account for passenger demand, public health guidelines, and travel restrictions globally, as well as other factors, such as inflation and other cost pressures.

⁽¹⁾ Non-GAAP Measures

Air Canada is marking Black History Month by featuring the achievements and contributions of its Black employees to aviation, including an inaugural, Black History celebratory flight. Flight AC914 from Toronto to Fort Lauderdale/Hollywood and return flight AC917 today, operated with a wide-body Airbus A330-300 aircraft, is being flown with a Black crew of two pilots and eight flight attendants.

Air Canada’s Black History celebratory flight was also planned and supported by Black managers and employees on the ground and behind the scenes.

In its internal voluntary surveys, 387 Air Canada employees self-identified as Black, and work in leadership, management, specialized professional positions, and across all work groups including pilots, flight attendants, customer service agents, maintenance technicians and ground support crews.

Air Canada’s flight AC2201 on January 26 from Vancouver to Beijing marks the first of three special charter flights transporting Team Canada to the Beijing 2022 Olympic and Paralympic Winter Games. The airline also named its Team Air Canada athlete ambassadors and outlined its comprehensive program in support of Team Canada’s journey to excellence at the 2022 Winter Games.

“At Air Canada, we are proud to literally ‘Fly the Flag’ as we transport Team Canada to the 2022 Winter Games and honour their journey to the podium. We’re also delighted to endorse Olympians as Team Air Canada athlete ambassadors. Their resilience and relentless drive to be the very best in their sport, while embodying Canada’s collective values of diversity, inclusivity, openness, and kindness inspire all of us. We look forward to sharing our athletes’ individual journeys and cheering on all members of Team Canada in their pursuit of excellence,” said Andy Shibata, Vice President, Brand at Air Canada.

“The pandemic has resulted in many unique logistical challenges in the lead up to the Beijing 2022 Olympic Winter Games and planning flights for approximately 230 Team Canada athletes has been one of them,” said Canadian Olympic Committee Chief Brand and Commercial Officer Jacquie Ryan. “However, our amazing partner at Air Canada has provided incredible support behind the scenes to ensure a safe path for athletes including air charter services to and from Beijing. We have never been more proud to Fly The Flag on the official airline of Team Canada.”

“Flying to the host city is an important step of the journey for all athletes, coaches, and support staff as they prepare to represent Canada and be at their best for the Paralympic Games. A big thank you to Air Canada for all of their support in ensuring Team Canada is able to get to the Games safely and comfortably,” said Karen O’Neill, CEO, Canadian Paralympic Committee.

Air Canada’s charter flights operate with a 787 Dreamliner in a special livery. Flights from Vancouver to Beijing take place today, Jan. 29, and Feb. 25, and return to Canada from Beijing to Vancouver and Toronto on Feb. 21 and to Vancouver on Mar. 14.

Team Air Canada Athlete Ambassadors

• Cassie Sharpe – Freestyle Skiing – Halfpipe
• Cynthia Appiah – Bobsleigh
• Gilmore Junio – Speed Skating – Long Track
• Marie-Philip Poulin – Ice Hockey
• Mikaël Kingsbury – Freestyle Skiing – Moguls
• Paralympians to be announced prior to Paralympic Games

In addition to the employees and crews dedicated to transporting Team Canada safely to and from the Beijing 2022 Olympic and Paralympic Winter Games, Air Canada is:

• Recognizing Team Canada’s drive and determination through the airline’s “Rise Higher” brand spot online via Air Canada’s social media channels and in broadcast throughout the Games,
• Presenting all Team Canada athletes with unique, personal care kits including Canadian-made travel essentials to help make their flight even more comfortable, together with a complimentary Wi-Fi streaming pass, courtesy of our partner Intelsat,
• Providing all Team Canada athletes with Aeroplan points, complimentary 35K status which includes complimentary checked bags through the Aeroplan Elite Podium Program to help make their journey to the podium more travel friendly,
• Encouraging fans to virtually connect with Team Canada in unique and innovative ways to enable them to experience the 2022 Winter Games as if they were there. Learn more about these exciting opportunities here.

Air Canada has been a proud sponsor of the Canadian Olympic Team since 1988 and of the Canadian Paralympic Team since 2007.

Air Canada has issued this travel alert:

See below for today’s outlook on possible disruptions to Air Canada, Air Canada Rouge and Air Canada Express flights operated by Jazz.

When forecasted weather or other conditions may cause flight delays and possible cancellations, affected airports are listed below by date, region and city.

Flight Notifications

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