United Airlines is recovering from a major computer failure

United Airlines (Chicago) today is recovering from a major computer failure last night. The company issued the following statement:

“United Airlines, a subsidiary of United Continental Holdings, Inc., is in the process of resuming normal operations Saturday, June 18, following a temporary computer outage Friday. The airline experienced a network connectivity issue at about 7:15 p.m. CT Friday, which was resolved at midnight.

United apologizes for the disruption caused to travelers at affected airports and is reaccommodating travelers where necessary.

The computer problem interrupted the airline’s flight departures, airport processing and reservations systems, including access to the united.com internet site.

United is allowing fee-waived exceptions for customers whose travel plans were impacted by the June 17 computer outage. Customers scheduled on United flights on June 17 and 18 may reschedule their itinerary with a one-time date or time change, and the change fees will be waived. For customers wishing to cancel their travel plans, a refund in the original form of payment may be requested. Complete details and eligible travel dates are available at united.com and continental.com.”

Copyright Photo: Tony Storck. Please click on the photo for the aircraft information.