Southwest Airlines (Dallas) and the Transport Workers Union (TWU) 550, representing the carrier’s more than 180 Dispatchers, announced today that the Dispatchers overwhelmingly ratified its tentative agreement with the Company. The agreement is for a new, five-year contract through November 2014. The previous contract became amendable November 2009.

In early 2011, Southwest sought assistance from the National Mediation Board (NMB) through the mediation process as defined by the Railway Labor Act.

In other news, Southwest today (June 11) officially opened its new Customer Support and Services (CS&S) Center in the City of San Antonio.  The new Center, located at Interstate 35 and O’Connor, replaces the old facility located at Medical Drive, where Southwest Airlines’ Employees provided service to Customers for more than 30 years. This new location will provide Southwest’s Employees with more than 60,000 square feet of floor space with options to extend over time.

Copyright Photo: Tony Storck.

Southwest Airlines: