United Airlines (Chicago) and Massport (Boston) today unveiled a new 10-gate concourse in Boston Logan International Airport’s Terminal B that lets customers travel more quickly and efficiently while enjoying state-of-the-art amenities.
Scheduled to open April 30, the Terminal B concourse brings United’s Boston operations together under one roof, offering greater convenience and consistency to the airline’s customers.
The new space features several of the latest self-service technologies that will streamline the airport experience for seasoned travelers and enable United employees to spend more time with customers who need extra assistance. These modern features include self-tagging baggage kiosks, automated self-boarding gates and a new customer service center that allows passengers to resolve routine travel issues more easily.
United and Massport invested more than $170 million to build the 97,000-square-foot Terminal B concourse, which includes a new ticketing lobby, improved security screening checkpoints and a spacious United Club lounge for the airline’s premium customers. Travelers will also enjoy the concourse’s contemporary design and conveniences, highlighted by accessible in-seat power and a variety of comfortable seating choices.
The new United Club at Logan Airport – the fourth lounge to feature the airline’s new design concept – provides a getaway where customers can relax or maximize productivity. Located atop the Terminal B concourse, the 8,000-square-foot lounge features spectacular views of the airfield and Boston Harbor. The club has an aviation theme with contemporary furnishings, complimentary Wi-Fi, abundant power outlets and a wide range of beverage and snack choices.
United has proudly served the Boston community for decades, providing customers up to 50 daily departures to each of the airline’s domestic hubs and access to United’s leading global route network. The airline will operate its first flights out of the new Terminal B concourse on April 30.
Beginning May 19, United will launch service with the newest addition to the United Express fleet, the Embraer 175 aircraft, on the Boston-Chicago route. The Embraer 175 offers more personal space for customers, with wider seats and aisles than other regional aircraft.
Travelers should note United Airlines is in the process of moving flight operations from Terminals A and C to B at Logan Airport. Starting on Tuesday April 29, late night inbound flights from 9 PM (2100) onward will fly into Terminal B. On Wednesday April 30, all inbound and outbound flights will be in Terminal B.
Map of Terminal B: CLICK HERE
United Airlines: 