British Airways was forced to cancel most of its flight today and tomorrow due to a strike by its pilots, represented by BALPA.
The airline issued this update today:
We understand the frustration and disruption BALPA’s strike action has caused you. After many months of trying to resolve the pay dispute, we are extremely sorry that it has come to this.
Unfortunately, with no detail from BALPA on which pilots would strike, we had no way of predicting how many would come to work or which aircraft they are qualified to fly, so we had no option but to cancel nearly 100 per cent our flights.
We remain ready and willing to return to talks with BALPA.
Our customer teams – supported by additional colleagues – have been working tirelessly to help as many of you as possible and to provide options, including a full refund or re-booking to a different date of travel or alternative airline.
We are offering all affected customers full refunds or the option to re-book to another date of travel or alternative airline.
- Flights on BA CityFlyer, SUN-AIR and Comair are not affected
- We’re working with our partner airlines to schedule larger aircraft to take the maximum number of customers
Our customer contact centres are extremely busy, so we recommend that you check our Frequently Asked Questions below in the first instance. If you’re flying with us, please make sure we have your latest contact details. You can update these, as well as find out about your refund and rebooking options in Manage My Booking. If you have booked with a travel agent, please contact them directly.
If your flight is part of a British Airways Holidays booking, please review the additional information below.
We will keep this page updated with further information as it becomes available.
If you are travelling on or around 9 and 10 September
If you have booked via a travel agent, please contact them directly to discuss arrangements for your booking.
If you are travelling on or around 27 September
If you are travelling on or around 27 September, we’ll be in contact in the next few weeks if your flight is impacted. Please ensure your contact details are up to date in Manage My Booking.